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The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore
The Moment Hotel Hualien by Lakeshore

Removed from saved list

8.6

Excellent

200 reviews

200 reviews

See map

7.5

Very good

Location rating score

Very good location - 230 meters to the beach
Parking
FREE
Popular landmarks
Eternal Spring Shrine 5.1 km
Qingshui Cliff 8.8 km
Taroko Gorge 11.6 km
Pine Garden 14.9 km
Hualien Cultural & Creative Industries Park 15.8 km
East Gate Night Market 16.2 km
Taroko National Park 17.5 km
Farglory Ocean Park 24.1 km
Nearby landmarks
Manbo Beach 220 m
Xincheng Train Station 1.4 km
Xincheng Tianzhutang 1.8 km
LS camp 2.5 km
Wenshan Hot Spring 3.2 km
Cihmu Bridge 3.5 km
Chongde Beach 3.8 km
Jingmei Train Station 4.0 km
Mona 4.8 km
Yanzihkou Trail (Swallow Grotto) 5.0 km
Newly built in 2021

The Moment Hotel Hualien by Lakeshore

No. 10-5, Caolin, Xincheng Township, Hsincheng Township, Hualien, Taiwan, 971001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hsincheng Township part of Hualien, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taroko Gorge. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

230 meters to the beach

Announcements by hotel (4)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Shared kitchen

Shops

Laundry service

This property is in high demand!

15 travelers have booked today.

Value for money8.6
Distance to city center25 km
Location rating7.5
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport105.9 km

Rooms available at The Moment Hotel Hualien by Lakeshore

The Moment BFF 8-Person Dormitory Room
...
  • Room size: 26 m²/280 ft²
  • Countryside view
  • 8 bunk beds
Enter dates to see prices
The Moment Mixed Dormitory Room - Single Bed
...
  • Room size: 26 m²/280 ft²
  • Countryside view
  • 1 bunk bed
Enter dates to see prices
Classic Ocean View Family Room
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
The Moment BFF 6-Person Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 4 bunk beds and 2 single be...
Enter dates to see prices
Classic Family Room
...
  • Room size: 26 m²/280 ft²
  • Countryside view
  • 2 double beds
Enter dates to see prices
Classic Ocean View King Room
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
The Moment Mixed Dormitory Room - Single Bed(1 Large Twin Bunk Bed)
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Classic Family Room with Ocean View(2 Queen Beds)
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
One Bed in The Moment Mixed Dormitory Room
...
  • Room size: 26 m²/280 ft²
  • 1 bunk bed
Enter dates to see prices
The Moment BFF 6-Person Room(2 Large Twin Beds and 4 Large Twin Bunk Beds)
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Moment Hotel Hualien by Lakeshore?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to The Moment Hotel Hualien by Lakeshore?

For those who wish to drive their own cars, The Moment Hotel Hualien by Lakeshore has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at The Moment Hotel Hualien by Lakeshore?

The Moment Hotel Hualien by Lakeshore does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to The Moment Hotel Hualien by Lakeshore?

The closest airport is Hualien Airport, 10.2 km away from The Moment Hotel Hualien by Lakeshore.

What is the closest train, metro, or bus station to The Moment Hotel Hualien by Lakeshore?

The closest train, metro, or bus station is Xincheng Train Station, 1.3 km away from The Moment Hotel Hualien by Lakeshore.

What restaurants are nearby The Moment Hotel Hualien by Lakeshore?

Restaurants including Jia Xin Shaved Ice Mountain, Jiaxin Bingguo House and Taiwan Beef Noodles are popular in The Moment Hotel Hualien by Lakeshore’s neighborhood which is known as Hsincheng Township.

What are popular attractions near The Moment Hotel Hualien by Lakeshore?

Guests at The Moment Hotel Hualien by Lakeshore can easily visit Chihsing Tan Katsuo Museum, Xincheng Tianzhutang and Sanjhan Community located in the Hsincheng Township area.

What popular beaches are close to The Moment Hotel Hualien by Lakeshore?

Guests at The Moment Hotel Hualien by Lakeshore can easily visit Chisingtan Scenic Area, Manbo Beach and Qixingtan Beach in the Hsincheng Township area.

What popular natural sightseeing spots are close to The Moment Hotel Hualien by Lakeshore?

The Moment Hotel Hualien by Lakeshore is located in the Hsincheng Township area, which is famous for natural sightseeing destinations such as Yanzihkou Trail (Swallow Grotto).

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Explore the neighborhood

What people love about The Moment Hotel Hualien by Lakeshore

  • 8.4

    Excellent

    "If you wanna play SUP, canoe and do ocean activities, this is good place to stay."

    Yi

    |

    June 16, 2022

  • 8

    Very good
    Location

    "Location is very good, near beach"

    MEILING

    |

    March 19, 2022

Property ranking|Compared to 1,482 Hualien properties
See all rankings
Cheapest price score
Cleanliness score
9.2/10
Room size
26 sqm.
Value for money score
8.5/10
Better than
90
%
of Hualien properties
Better than
89
%
of Hualien properties
Bigger than
85
%
of Hualien properties
Better than
78
%
of Hualien properties
Overall rating:

8.6

Excellent
200 reviews
Cleanliness
9.2
Facilities
8.6
Location
7.5
Read all reviews >
More about The Moment Hotel Hualien by Lakeshore

More about The Moment Hotel Hualien by Lakeshore

The Moment Hotel Hualien by Lakeshore

It's time for an adventure-filled holiday! Explore Hualien with a stay at The Moment Hotel Hualien by Lakeshore.
The Moment Hotel Hualien by Lakeshore offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including luggage storage.
The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Moment Hotel Hualien by Lakeshore include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, instant coffee, instant tea and mini bar in some rooms. The Moment Hotel Hualien by Lakeshore also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

The Moment Hotel Hualien by Lakeshore has vending machines that provide round-the-clock refreshment, at low cost. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
The Moment Hotel Hualien by Lakeshore offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

This is your chance to explore all that Hualien has to offer. Sit on the sand or sip a drink in leisure at Chisingtan Scenic Area located 9.3 km away. Pose in front of Qingshui Cliff located 8.8 km away, and you can always show your friends the time you went to Hualien.


Reasons to stay here

Rooms here are cheaper than 88% of accommodations in the city.
Past guests rate facilities here higher than 85% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 88% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Shared kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]

Available in all rooms

  • A/C
  • Accessible by elevator
  • Blackout curtains
  • Clothes rack
  • Complimentary drinking water
  • Linens
  • Mirror
  • Non-smoking
  • Phone
  • Reading light
  • Safety/security feature
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [complimentary]
  • Window
  • Wooden/parqueted flooring
Location
No. 10-5, Caolin, Xincheng Township, Hsincheng Township, Hualien, Taiwan, 971001
Very good
Location

7.5

Public transportation

  • Xincheng Train Station
    1.4 km
  • Jingmei Train Station
    4.0 km

Airports

  • Taipei Songshan Airport (TSA)
    105.9 km

Hospital or clinic

  • Hualien Tzu Chi Hospital
    14.2 km

Convenience store

  • 7 Eleven
    680 m

Cash withdrawal

  • ATM
    1.5 km
What's nearby

Popular landmarks

  • Eternal Spring Shrine
    5.1 km
  • Qingshui Cliff
    8.8 km
  • Taroko Gorge
    11.6 km
  • Pine Garden
    14.9 km
  • Hualien Cultural & Creative Industries Park
    15.8 km
  • East Gate Night Market
    16.2 km
  • Taroko National Park
    17.5 km
  • Farglory Ocean Park
    24.1 km

Nearby landmarks

  • Manbo Beach
    220 m
  • Xincheng Train Station
    1.4 km
  • Xincheng Tianzhutang
    1.8 km
  • LS camp
    2.5 km
  • Wenshan Hot Spring
    3.2 km
  • Cihmu Bridge
    3.5 km
  • Chongde Beach
    3.8 km
  • Jingmei Train Station
    4.0 km
  • Mona
    4.8 km
  • Yanzihkou Trail (Swallow Grotto)
    5.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center25 km
  • Travel time to airport (minutes)25

Extras

  • Daily Internet/Wi-Fi fee0 TWD

The property

  • Local Tax ID/ Rental License花蓮縣旅館185號
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors7
  • Number of restaurants0
  • Number of rooms 28
  • Room voltage110
  • Year property opened2021
  • Most recent renovation2021
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

The hotel introduced a self-service check-in and check-out system.

In order to provide guests with a diversified accommodation experience, five different styles of lodging spaces have been planned. There are currently [Tranquil] in operation and [The Moment Hotel Hualien by Lakeshore] in the warm-operating stage. The Moment Hotel Hualien still has some construction works undergoing, the entire property is also under continual development, and there will be ongoing construction works in the surrounding area. We apologize for the inconvenience that might be caused, and we are looking forward to providing better services and new experiences to our guests.

Reviews of The Moment Hotel Hualien by Lakeshore from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.2
Facilities8.6
Location7.5
Service8.7
Value for money8.6
High score for Hualien
Rating
9+ Exceptional (12)
8-9 Excellent (4)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (16)
Jun - Aug (3)
Sep - Nov (0)
Dec - Feb (6)
All guests (80)
All room types
All languages
Showing 25 verified guest comments
12
8.4
Excellent
Yi from Taiwan
Solo traveler
Classic Family Room
Stayed 2 nights in June 2022

Good place to stay”

If you wanna play SUP, canoe and do ocean activities, this is good place to stay.

Reviewed June 16, 2022

See room deals

10.0
Exceptional
Chia-wei from Taiwan
Couple
Classic Family Room
Stayed 1 night in May 2022

Nice environment ”

Everything is good but only bed too soft to comfortable.

Reviewed May 28, 2022

See room deals

Dear Chia-wei, Thank you for taking your time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I have shared your feedback and suggestion about mattress that we used with our Housekeeping management team. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

Responded June 10, 2022
The Moment Hotel Hualien by Lakeshore
8.0
Excellent
MEILING from Taiwan
Family with young children
Classic Ocean View King Room
Stayed 1 night in March 2022

Very good”

location is very good, near beach

Reviewed March 19, 2022

See room deals

Hello MEILING您好 謝謝您選擇留宿在煙波花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded March 22, 2022
The Moment Hotel Hualien by Lakeshore
8.0
Excellent
BerZen from Taiwan
Couple
Classic Ocean View King Room
Stayed 1 night in June 2022

網路”

收訊不好 電視會直接卡死

Reviewed June 21, 2022

See room deals

9.6
Exceptional
HSIN from Taiwan
Couple
Classic Family Room
Stayed 1 night in May 2022

非假日住宿性價比高”

選擇週日晚上2人入住四人房 房價實惠許多 建議到隔壁同集團的煙波太魯閣 選購早餐$450免一成服務費 早餐比預期中還要好 品項中式餐點居多選擇多樣 我們住宿的房型目前也開放可到煙波太魯閣 使用泳池和健身房設施 新飯店已經就有四顆星 住宿後體驗更是加分🌟 🌟 🌟 🌟 🌟

Reviewed June 03, 2022

See room deals

7.2
Very good
kuangchun from Taiwan
Couple
Classic Ocean View King Room
Stayed 1 night in May 2022

設備很新的自助型飯店”

離太魯閣有點距離,離花蓮市頁不算近,位置尷尬的飯店,但設備新穎,可看到海景

Reviewed June 03, 2022

See room deals

6.8
Good
SZUCHI from Taiwan
Family with teens
Classic Ocean View Family Room
Stayed 1 night in June 2022

自助式飯店”

入住時除了機器當機一陣子,其餘一切都很方便!

Reviewed June 03, 2022

See room deals

10.0
Exceptional
sheng from Taiwan
Couple
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in May 2022

棒”

很棒

Reviewed May 30, 2022

See room deals

6.0
HsinYu from Taiwan
Couple
Classic Ocean View Family Room
Stayed 1 night in May 2022

怕吵的旅客要慎選”

以為到了這裡 是來聽海的聲音 欣賞大自然的 旁邊的新館在施工 一大早就聽到工地的聲音 睡眠品質都沒了

Reviewed May 30, 2022

See room deals

10.0
Exceptional
Yi from Taiwan
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 5 nights in May 2022

背包單人行”

陰雨天到太魯閣爬步道,每天鞋子髒兮兮、衣服褲子全濕,有完整的洗脫、烘衣機,超級方便。 櫃檯服務超親切,讓單身女客安心! 餐廳提供五辛素餐點,爬完山回來 又累又無力,完全不用擔心還要自己煮食或沒東西吃,想自己煮也有絕對完整的廚房用具,一應俱全!

Reviewed May 29, 2022

See room deals

10.0
Exceptional
YINCHU from Taiwan
Group
The Moment BFF 6-Person Room
Stayed 2 nights in May 2022

Exceptional”

飯店cp 值高,下次還會在入住💙

Reviewed May 25, 2022

See room deals

Hi YINCHU~ 謝謝您選擇留宿在花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded June 10, 2022
The Moment Hotel Hualien by Lakeshore
9.6
Exceptional
Joyce from Taiwan
Family with teens
Classic Ocean View Family Room
Stayed 1 night in May 2022

Exceptional”

到店後加價改住「煙波太魯閣館」,真的非常值得!工作人員非常親切,房間舒適又乾淨,早餐選擇性多樣又好吃,值得推薦👍

Reviewed May 14, 2022

See room deals

6.4
Good
Fen from Taiwan
Family with young children
Classic Family Room
Stayed 1 night in May 2022

舒適”

床好睡,贈送的飲品很棒。會再入住

Reviewed May 04, 2022

See room deals

親愛的貴賓您好 非常感謝您的蒞臨,並撥冗寫下您的住宿感受與我們分享。能夠讓您在本次的旅程中感到滿意是我們的榮幸,而我們也將持續努力精進,期待下一次再度為您服務。

Responded May 07, 2022
The Moment Hotel Hualien by Lakeshore
9.2
Exceptional
Jamie from Taiwan
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in April 2022

優質背包房”

去太魯閣前的便利住宿 周遭比較沒有商店,需要在市區先買好需要的食物

Reviewed April 21, 2022

See room deals

Hello amie您好 謝謝您選擇留宿在煙波花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded May 02, 2022
The Moment Hotel Hualien by Lakeshore
6.8
Good
po from Taiwan
Family with teens
Classic Family Room
Stayed 1 night in April 2022

廚房用具多功能微波爐”

缺乏詳細的使用說明,因為微波爐具上說明字體過小,時間自行設定較為困難,可做簡易放大般地說明。

Reviewed April 08, 2022

See room deals

Hello po 您好 感謝您的入住及點評,關於您提到除具的使用說明,我們會交由服務單位進行優化,期待您下次造訪時,會有更多美好的回憶及體驗。

Responded April 17, 2022
The Moment Hotel Hualien by Lakeshore
8.8
Excellent
思齊 from Taiwan
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in April 2022

乾淨整潔、設備齊全”

飯店等級的背包客棧

Reviewed April 05, 2022

See room deals

親愛的貴賓您好 謝謝您對我們的喜愛,您的鼓勵與支持不僅讓我們充滿活力的去服務每一位入住的旅人; 並希望所有旅客也能住得好、吃得好、玩得好,開開心心放鬆度假!再次感謝您的留言分享唷!

Responded April 22, 2022
The Moment Hotel Hualien by Lakeshore
10.0
Exceptional
JUNG from Taiwan
Family with teens
The Moment BFF 6-Person Room
Stayed 2 nights in March 2022

好”

乾淨環境清淨

Reviewed March 18, 2022

See room deals

Hello JUNG您好 謝謝您選擇留宿在煙波花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded March 22, 2022
The Moment Hotel Hualien by Lakeshore
9.2
Exceptional
YUCHUAN from Taiwan
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in March 2022

很棒的體驗”

公共空間很大很舒服 廚房的設施也很完善 衛浴空間也很理想 房間簡單但舒適 日後有機會 還是會選擇住這邊

Reviewed March 16, 2022

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Hello YUCHUAN您好 謝謝您選擇留宿在煙波花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded March 22, 2022
The Moment Hotel Hualien by Lakeshore
8.8
Excellent
Chiung from Taiwan
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in March 2022

煙波”

很棒的獨自旅遊休憩棧

Reviewed March 12, 2022

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Hello Chiung您好 謝謝您選擇留宿在煙波花時間 花蓮,花時間主打人工智能、自給自足且輕鬆自在的住宿風格,讓入住的旅人有無拘無束且像家的感受是我們極力打造的目標,您的喜愛將是我們持續進步的動力;希望您未來能再花時間回來走走 咱們後會有期~

Responded March 15, 2022
The Moment Hotel Hualien by Lakeshore
5.6
Kao from Taiwan
Group
Classic Ocean View Family Room
Stayed 1 night in February 2022

房間整潔待加強”

新飯店蓮蓬頭整個漏水,淋浴設備不佳 剛進房間還有前個旅客留下的隱眼在床頭 好在值班經理 處理危機強

Reviewed March 02, 2022

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親愛的Kao貴賓您好, 謝謝您與我們分享住宿體驗,關於您提到淋浴設備的回饋已於退房後請工程單位進行後續修繕,並加強人員查房的教育訓練,期待有機會能再為您服務。

Responded March 02, 2022
The Moment Hotel Hualien by Lakeshore
12
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