It feels like a dream home in the middle of HK”

We were suggested to upgrade to a suite that came with breakfast buffet and it was very much worth it. The suite is very generous in size with beautiful views to the central district. Breakfast selection was good but service had room to improve, probably because it was busy time. We particularly enjoyed the quiet swimming pool, the proximity to running trail ( through Hong Kong Park ) and the late check-out. We will go stay at the Murray in the future.

Wonderful experience”

My wife and I stayed at the Murray for a few days and I must say everything was absolutely perfect. The service was outstanding. Each and every employee was helpful, kind and courteous. The hotel itself was very well done and comfortable. Rooms were exceedingly clean. We didn't have an opportunity to enjoy Popinjays but the other restaurants had great food and room service was very good (room service at most places seems to be hit or miss). Drinks were tasty and the lobby bar has a decent crowd at happy hour. The hotel is centrally located to everything and makes walking around Central very simple. A nice bonus is being able to get to Victoria Peak tram in literally one minute. Getting a ticket at 7am and being first one on the peak is truly a treat. Thank you for a great stay!

Fabulous Hotel”

Beautiful hotel, everything has been thought about and I will now only stay here when I’m Hong Kong for business of pleasure. The only small negative is the lack of gym equipment in the gym. It’s beautifully designed, but it lacks heavy weights and other machine equipment. There’s certainly space for it, if they re-organised the layout.

Staycation”

I really enjoyed our staycation in The Murray. The hotel design is modern yet classy, simple yet elegant, decorated mainly with black/white marble and gold. The staff were attentive and friendly. We were upgraded to the Grand Room. The room was large and equipped with smart TV, king size bed and working area. Bathroom was amazing with separate bath and shower. Hotel also gave us a delicious chocolate cake for the birthday occasion. I’m definitely looking forward to another stay at The Murray!

Modern Luxury hotel but a bit far”

The Murray is a beautiful hotel, very modern and luxurious. Bedrooms are spacious, breakfast is great with a lot of healthy options. It is a business hotel, so facilities for staycation with kids is not as great compared to other hotels. If you’re bargain hunters, there won’t be that much nearby places to do that since malls around are mostly high fashion brands. There are a lot of beautiful urban gardens surrounding the hotel that makes walking much more enjoyable. Will definitely stay here again on our next HK visit.

Old & New”

My little staycation was perfect at The Murray. Beautifully designed and outfitted, housed inside a retro/ heritage building. Hardware (interior design) was executed immaculately, as well as the software (service) was of a very high standard. Definitely my favouritre hotel on the HK side at the moment. I look forward to having another little getaway in the near future!!!!

Pride of Central”

Wonderful hotel, nice design, nice staff, nice location, the peak tram station is just opposite of the street! Highly recommend the afternoon tea, cute, tasty and lovely! really enjoy it. Stay at Central, stay at Murray!

Satisfaction guaranteed”

Since this was my first stay at The Murray, so there is no con in my review My stay was amazing and lovely I loved the spacious room And the staff made the room very clean each day Very recommended!!!

Old-world Genteel ”

The Murray’s soft opening began the week of my husband’s birthday- which Maggie, the concierge, pointed out upon check-in. The next day, a “Happy Birthday” cake came with our breakfast. After complimentary coffee at the Garden Lounge, another lady named Hillary warmly greeted us and offered to give us a quick tour around the garden, with artworks by Jaume Plensa, David Harber, Mok Yat San and Bahk Seon Ghi. After showing us around our room , Hillary asked us if we wanted anything to drink-coffee, tea or juice, which again, were complimentary! There was even a “welcome” box of Le Canele d’Or treats. More treats came in the form of Nespresso pods, several packets of TWG tea, Fiji water , Grown Alchemist toiletries and Amedei chocolate with the weather forecast. Overall, the staff are super-friendly and overly attentive. They would bend over backwards to make your stay as pleasant as possible and cater to all your needs.

Staffs are helpful despite the chaotic checkin”

First of all, the hotel staffs are nice and helpful. All of them are very nice to our dog. However, checkin was a bit hectic despite having approximately 10 staffs helping guests to check in at the counters. We arrived to check in at 3pm and waited roughly an hour to be served. By 4ish, we had all the paperwork signed, but the staff told us our room was being cleaned. They then offered us free drinks at their rooftop bar while we waited another hour to get our room. Overall, we appreciated their arrangement, although I would very much like to have our room sooner, BUT to be fair I guess many five stars hotels in town also have the same checkin issue due to this long weekend holidays and staycation offers.

Luxury hotel in the heart of Hong Kong”

The design by Norman Foster's is outstanding and all e-controllers make it feel like a bit of futuristic hotel. The service is superb and its location is really in the central (yet a bit quiet at night since it's a business zone). Staff are helpful and provide us with all the needs. Breakfast and restaurant service should have been improved.

Comfortable and spacious room with very friendly and helpful staff!”

A very enjoyable Christmas staycation. The hotel staff offered a special food credit package of HKD1000 for HKD1500 equivalent credit that can be used at hotel restaurants and in-room dinning. For the government enforced social distancing rules, it is best to do in-room dinner with great offers like this. Great food quality, both for the in-room dinning and the semi-buffet breakfast at Tai Pan and Garen Lounge. Will come back again!

Beyond 6 stars stay ”

The service was beyond 6 stars. First, there's a very high quality chocolate cake in the room to welcome us. Second, they helped me iron my wedding dress in a professional way as they ran out of steamer for guests. Third, they helped me ship back one of my wedding dresses professionally. All the staff was super welcoming with smile and politeness. This is beyond any 5 stars hotel I have been to. First time I have such high rating to a hotel stay!

Great chic hotel”

Rooms are very chic and worth the price compared to other 5 star hotels in the area. Rooftop bar offers amazing views at night. Breakfast is great and teatime set is also delicious. The basement pools are pretty cool, especially since there was no one when we went. Don't let the location put you off, the MTR station is actually within walking distance and you can cab to anywhere anyways. Recommended.

Awesome place”

We liked everything about the hotel but in particular, our room and facilities were fantastic and also the staff bent over backwards to make our stay memorable. Breakfast was outstanding and while dinner was very nice, the dinner was slightly expensive

Luxurious but...”

Stunning architecture and beautiful design, if it was an office building. For a luxury hotel, the whole premise is too ‘cold’, sterile and actually quiet difficult to access (Instead of using the access road off cotton tree drive its a round trip. The slim lobby is very slick, yet totally unclear set up. Bit uncomfortable that the only way to the pool area is via the general lift lobby which happens to be the middle of the lobby stretch. The pool itself is beautifully set, but badly designed as the overflow doesnt work and larger parts of the floor get flooded. The pool water, as the pool room temperature is too cold to enjoy. Not really understood the purpose of the second pool, which looks like a jaccuzzi but is far too cold and not jets working. Sadly all other spa areas are 4 floors up. The staff are - as you would expect - very friendly, charming and if they speak english (not all do) extremely helpful. The rooms are generously. cut, big bathrooms and great windows.

Best hotel in HK”

Very impressed by this hotel in HK. While the hotel is not within walking distance from Central, it is still very accessible via cabs/Uber. The room is spacious with sleek and clean layout. I love the experience and would love to come back here for another stay.

Exceptional”

Awesome. I am very impressed with the thoughtfulness and service provided. Best hotel that I have stayed in thus far. (Yes, I may not have been the most frequent traveler or stayed in most of the hotel but from my experiences; this is really one of its kind and the best for me)

Very nice room, excellent service. Minimalistic facilities.”

Very comfortable and well designed room. The staff was always helpful and efficient. It's a pity that the hotel has no grounds or decent facilities (the pool was particularly disappointing.. ).

Beautiful modern hotel, best service ”

The service, to me, was the standout. We had to stay an extra night to ride out the typhoon and were super impressed how they had all hands on deck including the hotel manager (who was mopping floors at one point!) to make sure everyone was well looked after. Every staff member was super friendly and helpful and warm. Rooms were also large and beautifully appointed, with very comfortable beds. We’ll be back!