The Murray, Hong Kong, a Niccolo Hotel

22 Cotton Tree Drive, Hong Kong Central, Hong Kong, Hong Kong - See map
Free Wi-Fi
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The Murray, Hong Kong, a Niccolo Hotel

"The staff are - as you would expect - very friendly, charming and if they speak english (not all do) extremely helpful."

Lars - January 14, 2019

Superior Room The Murray, Hong Kong, a Niccolo Hotel
Lobby The Murray, Hong Kong, a Niccolo Hotel
Interior view The Murray, Hong Kong, a Niccolo Hotel
See all 64 photos
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Popular landmarks
Government Publications Office 60 m
St John’s Cathedral 80 m
Peak Tram 80 m
Hong Kong Squash Centre 80 m
Consulate of Belgium 110 m
Chun Yeung Street 120 m
Cheung Chau Island 120 m
High West Peak 120 m
Chris Rowthorn Tours Hong Kong 120 m
Former French Mission Building 140 m
Nearby landmarks
Victoria Peak (The Peak) 1.25 km
Hong Kong Skyline 1.98 km
Tsim Sha Tsui East 2.52 km
Victoria Harbour 2.63 km
Ocean Park Thrill Mountain 4.99 km
Nan Lian Garden 8.18 km
Hong Kong Disneyland 12.83 km
Lantau Island 22.51 km
Ngong Ping 360 22.85 km
Tian Tan Buddha (Big Buddha) 26.38 km
8.6

Excellent

Location rating score

1.79 kilometers from city center

This property is in high demand!

8 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 60 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.6
Distance to city center1 km
Location rating8.6
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport25.1 km

Rooms available at The Murray, Hong Kong, a Niccolo Hotel

Superior Room
Superior Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Grand Room
Grand Room
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
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Signature Suite
Signature Suite
...
  • Room size: 75 m²/807 ft²
  • Park view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
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Deluxe Room
Deluxe Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed or 2 single beds
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Murray Explorer Suite
Murray Explorer Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
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N1 Deluxe Room
N1 Deluxe Room
...
  • Room size: 47 m²/506 ft²
  • 1 king bed or 2 single beds
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N3 Grand Deluxe
N3 Grand Deluxe
...
  • Non-smoking
  • Shower
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Triple Deluxe Room
Triple Deluxe Room
...
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    Suite - De Luxe
    Suite - De Luxe
    ...
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      What people love about The Murray, Hong Kong, a Niccolo Hotel

      • 9.6
        Exceptional
        Spaciousness

        "The room was large and equipped with smart TV, king size bed and working area."

        Geraldine

        |

        March 1, 2020

      • 10.0
        Exceptional
        Staff 

        "Excellent hotel the concierge staff (Billy & Jacky) were especially helpful."

        Toby

        |

        July 12, 2019

      • 8.8
        Excellent
        Breakfast

        "Bedrooms are spacious, breakfast is great with a lot of healthy options."

        Elize

        |

        April 11, 2019

      Property ranking|Compared to 1,231 Hong Kong properties
      See all rankings
      Service score
      9.4/10
      Cleanliness score
      9.6/10
      Review score - United States
      9.3/10
      Room size
      56 sqm.
      Better than
      99
      %
      of Hong Kong properties
      Better than
      99
      %
      of Hong Kong properties
      Better than
      99
      %
      of Hong Kong properties
      Bigger than
      98
      %
      of Hong Kong properties
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      Overall rating:
      9.0
      Exceptional
      832 reviews
      Cleanliness
      9.6
      Facilities
      9.1
      Location
      8.6
      Read all reviews >
      What travelers say they love:
      There are a lot of beautiful urban gardens surrounding the h...
      Elize from Philippines
      Family with young children
      More about The Murray, Hong Kong, a Niccolo Hotel

      More about The Murray, Hong Kong, a Niccolo Hotel

      Offering quality accommodations in the shopping, restaurants, sightseeing district of Hong Kong, The Murray, Hong Kong, a Niccolo Hotel is a popular pick for both business and leisure travelers. The property is just 1 km away from the city center, and it normally takes about 35 minutes to reach the airport. With its convenient location, the property offers easy access to the city's must-see destinations.

      The facilities and services provided by The Murray, Hong Kong, a Niccolo Hotel ensure a pleasant stay for guests. The property provides free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, grocery deliveries to ensure the greatest comfort.

      The property features 336 beautifully appointed guestrooms, many of which include flat screen television, carpeting, clothes rack, free welcome drink, linens. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at The Murray, Hong Kong, a Niccolo Hotel.

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      Most talked about facilities

      Breakfast
      8 mentions
      Swimming Pool
      6 mentions
      Housekeeping
      5 mentions
      Food & Dining
      1 mention

      What they offer

      10.0
      Exceptional
      Staff 

      "Great service from Frederick Chan, the hotel is so fortunate..."

      Pui

      |

      December 30, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental
      Buffet

      Restaurants on site

      Restaurant
      No additional information available
      Popinjays
      Cuisine:European
      The Tai Pan
      Cuisine:Asian, Australian

      Nearby restaurants

      Chinese cuisine
      Chinese cuisine
      Tsui Hang Village (New World Tower)
      410 m Chinese
      Empire Hotel
      1.1 km Chinese
      Greenwood Restaurant
      1.3 km Chinese
      American cuisine
      American cuisine
      Westwood Carvery
      590 m American, Steakhouse
      The Diner
      620 m American, Diner
      Triple O's Hong Kong
      620 m American, Fast food
      Asian cuisine
      Asian cuisine
      Duddell's
      350 m Asian, Chinese
      Nadaman Island Shangri-la Hong Kong
      410 m Asian, Japanese, Sushi
      Miso
      520 m Asian, Japanese, Sushi

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Property announcements

      Show less

      Reviews of The Murray, Hong Kong, a Niccolo Hotel from real guests

      Overall rating
      9.0
      Exceptional
      From 832 reviews
      9.4Cleanliness
      9.4Room comfort and quality
      9.3Service
      Agoda Reviews (481)Booking.com Reviews (351)
      Rating via Agoda9.0
      /
      10
      Exceptional
      Cleanliness9.6
      Facilities9.1
      Location8.6
      Service9.4
      Value for money8.6
      High score for Hong Kong
      Rating
      9+ Exceptional (85)
      8-9 Excellent (20)
      7-8 Very Good (12)
      6-7 Good (4)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (15)
      Jun - Aug (34)
      Sep - Nov (34)
      Dec - Feb (48)
      Don't miss out!Properties in Hong Kong are being booked every minute!
      All guests (481)
      All room types
      All languages

      Show reviews that mention 

      Showing 131 verified guest comments
      12345
      9.2
      Exceptional
      Christina from China
      Couple
      Superior Room
      Stayed 2 nights in January 2020

      It feels like a dream home in the middle of HK”

      We were suggested to upgrade to a suite that came with breakfast buffet and it was very much worth it. The suite is very generous in size with beautiful views to the central district. Breakfast selection was good but service had room to improve, probably because it was busy time. We particularly enjoyed the quiet swimming pool, the proximity to running trail ( through Hong Kong Park ) and the late check-out. We will go stay at the Murray in the future.

      Reviewed February 25, 2020

      Dear Christina, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Caden Kim Assistant Front Office Manager

      Responded February 25, 2020
      The Murray, Hong Kong, a Niccolo Hotel
      10.0
      Exceptional
      Diego
      Couple
      Deluxe Room
      Stayed 3 nights in September 2018

      Wonderful experience”

      My wife and I stayed at the Murray for a few days and I must say everything was absolutely perfect. The service was outstanding. Each and every employee was helpful, kind and courteous. The hotel itself was very well done and comfortable. Rooms were exceedingly clean. We didn't have an opportunity to enjoy Popinjays but the other restaurants had great food and room service was very good (room service at most places seems to be hit or miss). Drinks were tasty and the lobby bar has a decent crowd at happy hour. The hotel is centrally located to everything and makes walking around Central very simple. A nice bonus is being able to get to Victoria Peak tram in literally one minute. Getting a ticket at 7am and being first one on the peak is truly a treat. Thank you for a great stay!

      Reviewed September 20, 2018

      Dear Diego, Greetings from The Murray! Thank you ever so much for your comments in regards to your recent stay with us. We are delighted to learn that you had an enjoyable experience with us, our team always strives to deliver excellent service to guests, it is very encouraging to read the compliment you gave to the team, I have immediately shared this wonderful feedback with them. We very much look forward to welcoming you back to The Murray in the near future. Yours sincerely, Albert Cheng Front Office Manager

      Responded September 21, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      10.0
      Exceptional
      Henry from United Kingdom
      Group
      Superior Room
      Stayed 3 nights in December 2018

      Fabulous Hotel”

      Beautiful hotel, everything has been thought about and I will now only stay here when I’m Hong Kong for business of pleasure. The only small negative is the lack of gym equipment in the gym. It’s beautifully designed, but it lacks heavy weights and other machine equipment. There’s certainly space for it, if they re-organised the layout.

      Reviewed December 31, 2018

      Dear Henry, Thank you ever so much for your feedback in regards to your recent stay with us. Our team do their up most to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay with us. We are always grateful to receive feedback to continuously improve our service and will review the points you have mentioned in regards to the equipment available in the gymnasium. Thank you again for spending the time to share your feedback and I we do hope to welcome you back to The Murray in the near future. Kind regards, Albert Cheng Front Office Manager

      Responded January 09, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      9.6
      Exceptional
      Geraldine from Hong Kong
      Couple
      Deluxe Room
      Stayed 1 night in February 2020

      Staycation”

      I really enjoyed our staycation in The Murray. The hotel design is modern yet classy, simple yet elegant, decorated mainly with black/white marble and gold. The staff were attentive and friendly. We were upgraded to the Grand Room. The room was large and equipped with smart TV, king size bed and working area. Bathroom was amazing with separate bath and shower. Hotel also gave us a delicious chocolate cake for the birthday occasion. I’m definitely looking forward to another stay at The Murray!

      Reviewed March 01, 2020

      Dear Geraldine, Greetings from The Murray, Hong Kong! Thank you for sharing feedback on your recent stay with us. We do our utmost to ensure our guests have a memorable experience with us and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again soon. Kind Regards, Caden Kim Assistant Front Office Manager

      Responded March 02, 2020
      The Murray, Hong Kong, a Niccolo Hotel
      8.8
      Excellent
      Elize from Philippines
      Family with young children
      Grand Room
      Stayed 2 nights in April 2019

      Modern Luxury hotel but a bit far”

      The Murray is a beautiful hotel, very modern and luxurious. Bedrooms are spacious, breakfast is great with a lot of healthy options. It is a business hotel, so facilities for staycation with kids is not as great compared to other hotels. If you’re bargain hunters, there won’t be that much nearby places to do that since malls around are mostly high fashion brands. There are a lot of beautiful urban gardens surrounding the hotel that makes walking much more enjoyable. Will definitely stay here again on our next HK visit.

      Reviewed April 11, 2019

      Dear Elize, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

      Responded April 18, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Eddy from Australia
      Solo traveler
      Deluxe Room
      Stayed 2 nights in June 2018

      Old & New”

      My little staycation was perfect at The Murray. Beautifully designed and outfitted, housed inside a retro/ heritage building. Hardware (interior design) was executed immaculately, as well as the software (service) was of a very high standard. Definitely my favouritre hotel on the HK side at the moment. I look forward to having another little getaway in the near future!!!!

      Reviewed June 25, 2018

      Dear Eddy, Greetings from The Murray! Thank you ever so much for your comments in regards to your recent stay with us. Our team do their up most to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Yours Sincerely, Albert Cheng Front Office Manager

      Responded June 26, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      10.0
      Exceptional
      Jiannan from China
      Family with teens
      Deluxe Room
      Stayed 1 night in December 2018

      Pride of Central”

      Wonderful hotel, nice design, nice staff, nice location, the peak tram station is just opposite of the street! Highly recommend the afternoon tea, cute, tasty and lovely! really enjoy it. Stay at Central, stay at Murray!

      Reviewed December 21, 2018

      Dear Jiannan, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

      Responded December 27, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Irene from Indonesia
      Business traveler
      Deluxe Room
      Stayed 3 nights in July 2019

      Satisfaction guaranteed”

      Since this was my first stay at The Murray, so there is no con in my review My stay was amazing and lovely I loved the spacious room And the staff made the room very clean each day Very recommended!!!

      Reviewed July 29, 2019

      Dear Irene, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you again for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

      Responded July 30, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      9.6
      Exceptional
      Patricia from Philippines
      Couple
      Deluxe Room
      Stayed 1 night in January 2018

      Old-world Genteel ”

      The Murray’s soft opening began the week of my husband’s birthday- which Maggie, the concierge, pointed out upon check-in. The next day, a “Happy Birthday” cake came with our breakfast. After complimentary coffee at the Garden Lounge, another lady named Hillary warmly greeted us and offered to give us a quick tour around the garden, with artworks by Jaume Plensa, David Harber, Mok Yat San and Bahk Seon Ghi. After showing us around our room , Hillary asked us if we wanted anything to drink-coffee, tea or juice, which again, were complimentary! There was even a “welcome” box of Le Canele d’Or treats. More treats came in the form of Nespresso pods, several packets of TWG tea, Fiji water , Grown Alchemist toiletries and Amedei chocolate with the weather forecast. Overall, the staff are super-friendly and overly attentive. They would bend over backwards to make your stay as pleasant as possible and cater to all your needs.

      Reviewed January 30, 2018

      Dear Patricia, Thank you for taking the time to write a review. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that we succeeded in our efforts to create memorable moments . Of all the great feedback you've given, I'm most proud of the superb service you received. Everyone here tries to ensure that our guests leave here with only great memories of their time with us. Maggie, Hilary and the rest of our team are fantastic members of our big team and they will be happy to know that you recognised them in your review. Thank you for choosing to spend your birthday at The Murray, Hong Kong. I hope there will be many more memories for you in the future. The next time you are thinking of coming back to celebrate or simply to have a break, please feel free to contact me if I can assist in any way. Best wishes, Selby Ho Assistant Director of Guest Relations

      Responded April 22, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      9.6
      Exceptional
      Ho from Hong Kong
      Couple
      Murray Explorer Suite
      Stayed 2 nights in October 2020

      Staffs are helpful despite the chaotic checkin”

      First of all, the hotel staffs are nice and helpful. All of them are very nice to our dog. However, checkin was a bit hectic despite having approximately 10 staffs helping guests to check in at the counters. We arrived to check in at 3pm and waited roughly an hour to be served. By 4ish, we had all the paperwork signed, but the staff told us our room was being cleaned. They then offered us free drinks at their rooftop bar while we waited another hour to get our room. Overall, we appreciated their arrangement, although I would very much like to have our room sooner, BUT to be fair I guess many five stars hotels in town also have the same checkin issue due to this long weekend holidays and staycation offers.

      Reviewed October 03, 2020

      Dear Ho, Greetings from The Murray, Hong Kong! We are pleased to learn about your experience during your visit to The Murray. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Dean Dimitriou Hotel Manager The Murray, Hong Kong, a Niccolo Hotel

      Responded November 12, 2020
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Chatchapong from Thailand
      Business traveler
      Deluxe Room
      Stayed 2 nights in November 2018

      Luxury hotel in the heart of Hong Kong”

      The design by Norman Foster's is outstanding and all e-controllers make it feel like a bit of futuristic hotel. The service is superb and its location is really in the central (yet a bit quiet at night since it's a business zone). Staff are helpful and provide us with all the needs. Breakfast and restaurant service should have been improved.

      Reviewed November 10, 2018

      Dear Chatchapong, Thank you for spending the time to share feedback of your recent stay with us. Our team do their utmost to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay with us. Thank you ever so much for your constructive feedback in regards to breakfast and restaurant service. Your comprehensive feedback on these areas is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the up most luxury experience for all our guests in residence. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Yours sincerely, Albert Cheng Front Office Manager

      Responded November 12, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      10.0
      Exceptional
      Kit from Hong Kong
      Family with teens
      Signature Suite
      Stayed 2 nights in December 2020

      Comfortable and spacious room with very friendly and helpful staff!”

      A very enjoyable Christmas staycation. The hotel staff offered a special food credit package of HKD1000 for HKD1500 equivalent credit that can be used at hotel restaurants and in-room dinning. For the government enforced social distancing rules, it is best to do in-room dinner with great offers like this. Great food quality, both for the in-room dinning and the semi-buffet breakfast at Tai Pan and Garen Lounge. Will come back again!

      Reviewed December 26, 2020
      10.0
      Exceptional
      sin from Hong Kong
      Couple
      Superior Room
      Stayed 2 nights in October 2019

      Beyond 6 stars stay ”

      The service was beyond 6 stars. First, there's a very high quality chocolate cake in the room to welcome us. Second, they helped me iron my wedding dress in a professional way as they ran out of steamer for guests. Third, they helped me ship back one of my wedding dresses professionally. All the staff was super welcoming with smile and politeness. This is beyond any 5 stars hotel I have been to. First time I have such high rating to a hotel stay!

      Reviewed January 10, 2020

      Dear Sin, Greetings from The Murray, Hong Kong! Thank you for sharing such comprehensive feedback on your recent stay with us. We are delighted to hear that numerous touchpoints left such a memorable impression on your recent stay with us! We all very much look forward to welcoming you back again in the near future. Kind regards, Caden Kim Assistant Front Office Manager

      Responded January 13, 2020
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Ching from Hong Kong
      Couple
      Deluxe Room
      Stayed 1 night in July 2019

      Great chic hotel”

      Rooms are very chic and worth the price compared to other 5 star hotels in the area. Rooftop bar offers amazing views at night. Breakfast is great and teatime set is also delicious. The basement pools are pretty cool, especially since there was no one when we went. Don't let the location put you off, the MTR station is actually within walking distance and you can cab to anywhere anyways. Recommended.

      Reviewed August 04, 2019

      Dear Ching, Greetings from The Murray, Hong Kong. Thank you for putting aside the time to share feedback on your stay with us. Pleased to hear you had a most memorable stay with us. I hope you had a pleasant onward journey post your stay with us and we all look forward to welcoming you back in the near future! Yours Sincerely, Anna Lopez Director of Guest Relations

      Responded August 05, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Wayne from New Zealand
      Couple
      Deluxe Room
      Stayed 3 nights in July 2019

      Awesome place”

      We liked everything about the hotel but in particular, our room and facilities were fantastic and also the staff bent over backwards to make our stay memorable. Breakfast was outstanding and while dinner was very nice, the dinner was slightly expensive

      Reviewed August 04, 2019

      Dear Wayne, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Anna Lopez Director of Guest Relations

      Responded August 05, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      8.0
      Excellent
      Lars from Germany
      Solo traveler
      Superior Room
      Stayed 2 nights in January 2019

      Luxurious but...”

      Stunning architecture and beautiful design, if it was an office building. For a luxury hotel, the whole premise is too ‘cold’, sterile and actually quiet difficult to access (Instead of using the access road off cotton tree drive its a round trip. The slim lobby is very slick, yet totally unclear set up. Bit uncomfortable that the only way to the pool area is via the general lift lobby which happens to be the middle of the lobby stretch. The pool itself is beautifully set, but badly designed as the overflow doesnt work and larger parts of the floor get flooded. The pool water, as the pool room temperature is too cold to enjoy. Not really understood the purpose of the second pool, which looks like a jaccuzzi but is far too cold and not jets working. Sadly all other spa areas are 4 floors up. The staff are - as you would expect - very friendly, charming and if they speak english (not all do) extremely helpful. The rooms are generously. cut, big bathrooms and great windows.

      Reviewed January 14, 2019

      Dear Lars, Thank you ever so much for your comments in regards to your recent stay with us. Our team do their utmost to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay with us. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests in residence. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Kind regards, Albert Cheng Front Office Manager

      Responded January 15, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      9.6
      Exceptional
      LIN from Singapore
      Business traveler
      Superior Room
      Stayed 1 night in October 2019

      Best hotel in HK”

      Very impressed by this hotel in HK. While the hotel is not within walking distance from Central, it is still very accessible via cabs/Uber. The room is spacious with sleek and clean layout. I love the experience and would love to come back here for another stay.

      Reviewed October 13, 2019

      Dear Lin, Greetings from The Murray! Thank you ever so much for your comments in regards to your recent stay with us. Our team do their utmost to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay with us. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Kind regards, Caden Kim Assistant Front Office Manager

      Responded October 14, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      10.0
      Exceptional
      Leelian from Malaysia
      Couple
      Deluxe Room
      Stayed 3 nights in January 2019

      Exceptional”

      Awesome. I am very impressed with the thoughtfulness and service provided. Best hotel that I have stayed in thus far. (Yes, I may not have been the most frequent traveler or stayed in most of the hotel but from my experiences; this is really one of its kind and the best for me)

      Reviewed January 31, 2019

      Dear Leelian, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

      Responded February 01, 2019
      The Murray, Hong Kong, a Niccolo Hotel
      8.8
      Excellent
      Pablo from Spain
      Business traveler
      Deluxe Room
      Stayed 4 nights in November 2018

      Very nice room, excellent service. Minimalistic facilities.”

      Very comfortable and well designed room. The staff was always helpful and efficient. It's a pity that the hotel has no grounds or decent facilities (the pool was particularly disappointing.. ).

      Reviewed December 03, 2018

      Dear Pablo, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you also for sharing your feedback on the hotel facilities. If you don't mind, it would be most appreciated if you could share some further comments in regards to the hotel facilities. Thank you again for staying with us during your time in Hong Kong and we hope to have an opportunity to better your experience with us in the future. Yours sincerely, Albert Cheng Front Office Manager

      Responded December 04, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      9.2
      Exceptional
      Lisze from Singapore
      Family with teens
      Deluxe Room
      Stayed 3 nights in September 2018

      Beautiful modern hotel, best service ”

      The service, to me, was the standout. We had to stay an extra night to ride out the typhoon and were super impressed how they had all hands on deck including the hotel manager (who was mopping floors at one point!) to make sure everyone was well looked after. Every staff member was super friendly and helpful and warm. Rooms were also large and beautifully appointed, with very comfortable beds. We’ll be back!

      Reviewed September 17, 2018

      Dear Lisze, Greetings from The Murray! Thank you ever so much for your comments in regards to your recent stay with us. We are delighted to learn that you had an enjoyable experience with us, our team always strives to deliver excellent service to guests, it is very encouraging to read the compliment you gave to the team, I have immediately shared this wonderful feedback with them. We very much look forward to welcoming you back to The Murray in the near future. Yours sincerely, Albert Cheng Front Office Manager

      Responded September 18, 2018
      The Murray, Hong Kong, a Niccolo Hotel
      12345
      This is a popular property. Don't miss out!

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