Sparkling clean
Located in heart of Ho Chi Minh City
Front desk [24-hour]
Excellent room comfort & quality
Airport transfer
Free Wi-Fi
Pool with view
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
Massage
14 travelers have booked today.
Based on 6,562 verified reviews
9.4
9.2
9.1
8.8
8.6
Location rating score
| Value for money | 8.6 |
| Distance to city center | 0.1 km |
| Location rating | 9.4 |
| Nearest airport | Tan Son Nhat International Airport (SGN) |
| Distance to airport | 7.0 km |
Delight in your holiday the perfect way with a beverage in your hand at The Myst Dong Khoi's poolside bar available right in front of your doorstep for whenever you need a drink or two.
The Myst Dong Khoi provides airport transfer service upon request with an additional charge of 1000000 VND in local currency. To request, check the box on the booking form just before the payment page.
The Myst Dong Khoi's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Verified past guests that have stayed at The Myst Dong Khoi had an average nightly stay of 2 nights at this property.
The Myst Dong Khoi's most popular month where verified guests have stayed the most is in August.
The typical room rate for The Myst Dong Khoi in the past month is 3691099.48 VND, compared to city's average of 965968.59 VND.
The Myst Dong Khoi supports up to 4, with payment card options such as Visa, MasterCard, and American Express.
Past couple travelers that have stayed at this property have given The Myst Dong Khoi an average rating of 9.0. You can look up on more descriptive customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.
Experience Luxury and Tranquility at The Myst Dong Khoi
Welcome to The Myst Dong Khoi, a remarkable 5-star hotel nestled in the heart of Ho Chi Minh City, Vietnam. With its prime location just 40 minutes away from the airport, this hotel offers convenience and accessibility for both business and leisure travelers. Built in 2018 and last renovated in 2020, The Myst Dong Khoi combines modern sophistication with traditional Vietnamese charm, creating a truly unique and enchanting experience.
Step into a world of elegance as you enter the hotel's beautifully designed lobby. The Myst Dong Khoi boasts a total of 108 luxurious rooms, each meticulously crafted to provide the utmost comfort and relaxation. Whether you're traveling alone, with your partner, or with your family, this hotel offers a range of room options to suit your needs. From spacious and stylish deluxe rooms to lavish suites, every accommodation exudes a sense of tranquility and serenity.
At The Myst Dong Khoi, check-in begins at 03:00 PM, allowing you ample time to settle in and start your unforgettable stay. The hotel's check-out time is until 12:00 PM, giving you the flexibility to enjoy a leisurely morning before bidding farewell to this oasis of luxury. Families with young children will be delighted to know that this hotel welcomes little ones aged 3 to 5 to stay free of charge, making it an ideal choice for a family getaway.
Relax and Unwind at The Myst Dong Khoi's Entertainment Facilities
Indulge in a world of relaxation and rejuvenation at The Myst Dong Khoi's entertainment facilities. Step into a haven of tranquility as you explore the hotel's sauna and steam room, designed to provide the ultimate escape from the bustling city of Ho Chi Minh City.
The sauna at The Myst Dong Khoi offers a traditional and authentic experience, allowing you to detoxify and cleanse your body. Feel the warmth envelop you as you relax and let go of any stress or tension. The steam room, on the other hand, provides a soothing and therapeutic experience, with its humid environment helping to open up your pores and release toxins.
Whether you're looking to unwind after a long day of exploring the city or simply seeking some well-deserved pampering, the sauna and steam room at The Myst Dong Khoi are the perfect retreats. Immerse yourself in the serene atmosphere and let the healing properties of heat and steam work their magic. Your mind and body will thank you for this blissful escape.
Stay Active and Refreshed at The Myst Dong Khoi's Sports Facilities
At The Myst Dong Khoi, staying active and refreshed is made easy with its exceptional sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has something for everyone.
Start your day off right by hitting the fitness center, equipped with state-of-the-art exercise equipment. From cardio machines to free weights, you'll find everything you need for a satisfying workout. The fitness center is spacious and well-maintained, ensuring a comfortable and motivating environment for guests.
After a rewarding workout, take a dip in the outdoor pool to cool off and relax. Surrounded by lush tropical greenery, the pool offers a serene oasis in the heart of the bustling city. Lounge by the poolside and sip on refreshing cocktails from the poolside bar, where you can indulge in a variety of drinks and snacks while enjoying the vibrant atmosphere.
Whether you're looking to maintain your fitness routine or simply enjoy some leisurely time by the pool, The Myst Dong Khoi's sports facilities are sure to exceed your expectations. Stay active, refreshed, and make the most of your stay at this exceptional hotel in Ho Chi Minh City, Vietnam.
Convenient Facilities at The Myst Dong Khoi
Experience a seamless stay at The Myst Dong Khoi, where convenience is a top priority. From essential amenities to thoughtful services, this hotel ensures that guests have everything they need for a comfortable and hassle-free stay.
One of the standout convenience facilities at The Myst Dong Khoi is the laundry service. Whether you're traveling for business or pleasure, you can rely on the hotel's efficient laundry service to keep your clothes fresh and clean throughout your stay. This service is especially beneficial for long-term guests or those who prefer to travel light.
For added peace of mind, The Myst Dong Khoi offers safety deposit boxes. Guests can securely store their valuable belongings, such as passports, jewelry, and electronics, ensuring a worry-free stay. This facility is particularly useful for travelers who want to explore the city without carrying their valuables with them.
Stay connected with complimentary Wi-Fi in public areas and in all rooms. Whether you need to catch up on work emails or simply browse the internet, the hotel provides fast and reliable Wi-Fi access. This feature is perfect for business travelers who need to stay connected or for guests who want to share their travel experiences with friends and family.
Additionally, The Myst Dong Khoi offers a designated smoking area for guests who smoke. This allows smokers to enjoy their cigarettes in a designated space without inconveniencing non-smoking guests.
Other convenient facilities include luggage storage and daily housekeeping. Guests can store their luggage securely and explore the city without the burden of carrying their bags. The daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and enjoy your stay to the fullest.
With its range of convenience facilities, The Myst Dong Khoi goes above and beyond to ensure that guests have a comfortable and enjoyable stay in Ho Chi Minh City.
Convenient Transport Facilities at The Myst Dong Khoi
At The Myst Dong Khoi, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your journey is hassle-free from the moment you arrive.
For those arriving by air, our hotel provides airport transfer services. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to our luxurious property in comfort and style. Sit back, relax, and enjoy the scenic drive as you leave the hustle and bustle of the airport behind.
Exploring the vibrant city of Ho Chi Minh is made easy with our tour and ticket services. Whether you're interested in historical landmarks, cultural attractions, or culinary adventures, our knowledgeable staff will be happy to assist you in arranging the perfect itinerary. Discover the hidden gems of the city with ease, knowing that all the logistics are taken care of.
If you prefer to explore on your own, our hotel also offers a taxi service. Our reliable and trustworthy drivers will ensure you reach your desired destinations safely and efficiently. Whether you're heading to a business meeting, shopping spree, or night out on the town, our taxi service will get you there with ease.
At The Myst Dong Khoi, we prioritize your comfort and convenience. With our range of transport facilities, your stay in Ho Chi Minh City will be nothing short of extraordinary.
Indulge in Culinary Delights at The Myst Dong Khoi
At The Myst Dong Khoi, guests can embark on a gastronomic journey like no other. With a variety of dining facilities available, this hotel is a food lover's paradise. Start your day off right with a visit to the hotel's coffee shop, where you can savor a freshly brewed cup of Vietnamese coffee while enjoying the serene atmosphere.
For a more substantial meal, head to the hotel's restaurant, where you'll be treated to a culinary experience that showcases the best of Vietnamese and international cuisine. The talented chefs at The Myst Dong Khoi use only the finest ingredients to create dishes that are bursting with flavor and creativity. From traditional Vietnamese delicacies to international favorites, there's something to satisfy every palate.
With daily housekeeping services, you can rest assured that your dining experience at The Myst Dong Khoi will always be a clean and comfortable one. And don't forget to indulge in the hotel's breakfast buffet, where you can feast on a wide selection of delectable dishes to kickstart your day. Whether you're a coffee connoisseur, a food enthusiast, or simply looking for a memorable dining experience, The Myst Dong Khoi has it all.
Luxurious and Spacious Rooms at The Myst Dong Khoi
Indulge in the opulence and comfort of The Myst Dong Khoi's room offerings. With a variety of options to choose from, you are sure to find the perfect accommodation to suit your needs.
Experience a restful night's sleep in the Dong Khoi Double Room with Balcony, featuring a cozy 40 square meters space and a comfortable Double Bed. If you prefer separate beds, the Dong Khoi Twin Room with Balcony offers the same size and amenities, but with 2 Single Beds.
For a touch of elegance, the Saigon Double Room with Balcony provides a spacious 42 square meters area and a luxurious Double Bed. If you're looking for more space, the Saigon Signature Suite with Balcony offers a generous 50 square meters with the same comfortable Double Bed. Alternatively, the Saigon Twin Room with Balcony is perfect for friends or family, with 40 square meters and 2 Single Beds.
Indulge in tranquility and serenity in the Serene Corner Double Room with Balcony, boasting a spacious 46 square meters area and a plush Double Bed. The Serene Corner Twin Room with Balcony offers the same size and amenities, but with 2 Single Beds.
For the ultimate luxury experience, the Myst Suite with Balcony is a grand 70 square meters haven, featuring a lavish King Bed and ample space to unwind and relax.
Escape to a peaceful oasis in the Verdant Calm Double Room with Balcony, offering a generous 42 square meters area and a comfortable Double Bed.
By booking these exquisite rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring you get the most value for your money. With Agoda's user-friendly platform, you can easily browse, compare, and book your desired room at The Myst Dong Khoi with just a few clicks. Experience luxury, convenience, and affordability all in one place when you book through Agoda.
Discover District 1: The Heart of Ho Chi Minh City
Welcome to District 1, the vibrant and pulsating heart of Ho Chi Minh City! This bustling district is the perfect base for exploring all that this vibrant city has to offer. Located in the heart of the city, District 1 is home to a myriad of attractions, from historical landmarks to trendy shops and bustling markets.
Immerse yourself in the rich history of Vietnam by visiting iconic landmarks such as the Notre-Dame Cathedral, a stunning example of French colonial architecture, and the Saigon Central Post Office, a beautifully preserved building that showcases the city's colonial past. Explore the War Remnants Museum, where you can learn about the country's tumultuous history through powerful exhibits and displays.
For those seeking a taste of local culture, head to the bustling Ben Thanh Market, a vibrant hub where you can browse through a wide array of goods, from fresh produce to handicrafts and souvenirs. Indulge in a culinary adventure as you explore the countless street food stalls and local eateries that line the streets of District 1. From traditional Vietnamese pho to mouthwatering banh mi, you'll be spoilt for choice.
In the evening, experience the vibrant nightlife of District 1. Explore the lively Bui Vien Street, known for its vibrant bars and clubs, or unwind at one of the many rooftop bars that offer stunning views of the city skyline. Whether you're looking to immerse yourself in history, indulge in local cuisine, or soak up the energetic atmosphere, District 1 has it all. Come and discover the heart and soul of Ho Chi Minh City in District 1!
Traveling from the Airport to The Myst Dong Khoi in Ho Chi Minh City
Welcome to The Myst Dong Khoi, a luxurious and enchanting hotel nestled in the heart of Ho Chi Minh City's vibrant District 1. Getting to this captivating destination from the nearby airports is a breeze, ensuring a seamless start to your stay.
If you are arriving at Tan Son Nhat International Airport, the most convenient way to reach The Myst Dong Khoi is by taxi. After collecting your luggage, head to the taxi counter located in the arrival hall. Here, you can book a reputable taxi service and provide them with the hotel's address. The journey from the airport to the hotel usually takes around 30 minutes, depending on traffic conditions. Sit back, relax, and enjoy the bustling streets of Ho Chi Minh City as you make your way to The Myst Dong Khoi.
For those arriving at Long Thanh International Airport, the best option is to take a shuttle bus or arrange a private transfer to the hotel. The shuttle bus service operates from the airport to various locations in the city, including District 1. Once you reach the designated drop-off point, you can then take a short taxi ride to The Myst Dong Khoi. Alternatively, you can pre-book a private transfer service for a more personalized and hassle-free journey.
No matter which airport you arrive at, reaching The Myst Dong Khoi is a straightforward process. Immerse yourself in the charm and elegance of this boutique hotel, where modern luxury meets traditional Vietnamese heritage.
Discover the Vibrant Surroundings of The Myst Dong Khoi
Located in the heart of Ho Chi Minh City, The Myst Dong Khoi offers an ideal base for exploring the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you will find yourself immersed in the rich history and culture of Vietnam.
Step outside and be greeted by the striking Central Post Office, a magnificent colonial-era building that showcases French architectural influence. Marvel at its grandeur and snap some memorable photos before continuing your journey. Nearby, you can also visit the historic Independence Palace, which played a significant role in Vietnam's history. Take a guided tour and discover the opulent interiors and fascinating stories behind this iconic landmark.
For those seeking spiritual solace, the Saigon Notre Dame Cathedral stands tall nearby. Admire its neo-Romanesque architecture and step inside to experience a serene atmosphere amidst the bustling city. Another architectural gem, the Bitexco Financial Tower, offers panoramic views of Ho Chi Minh City from its observation deck. Enjoy breathtaking vistas of the city skyline and capture unforgettable memories.
If you're a fan of the arts, make sure to visit the Saigon Opera House, also known as the Ho Chi Minh Municipal Theater. This stunning French colonial building hosts a variety of cultural performances, including ballet, opera, and traditional Vietnamese theater. For a unique and mesmerizing experience, catch the A O Show by Lune Production, a captivating blend of contemporary dance and acrobatics.
Looking for a lively and vibrant atmosphere? Head to Bui Vien Street, known as the backpacker's hub of Ho Chi Minh City. Here, you'll find a plethora of bars, restaurants, and street food stalls, offering a taste of local cuisine and a buzzing nightlife scene.
Conclude your day with a visit to the Golden Dragon Water Puppet Theater, where traditional Vietnamese water puppetry takes center stage. Be enthralled by the colorful performances that depict ancient folklore and traditions.
With its prime location, The Myst Dong Khoi ensures that you are surrounded by the best of Ho Chi Minh City's landmarks and attractions. Immerse yourself in the rich history, vibrant culture, and captivating entertainment options just moments away from the hotel.
A Gastronomic Haven Just Steps Away
The Myst Dong Khoi is surrounded by an array of exceptional dining options that will tantalize your taste buds. Just a short walk from the hotel, you'll find Pasteur Street Brewing Company, where you can savor handcrafted beers and indulge in delicious pub grub. For a taste of authentic Vietnamese cuisine, head to Propaganda Vietnamese Bistro or Quan Nem Restaurant, both known for their flavorful dishes and vibrant atmosphere. If you're in the mood for a cozy and intimate dining experience, Cuc Gach Quan Restaurant and Den Long - Home Cooked Vietnamese Restaurant are perfect choices, offering traditional Vietnamese dishes made with love. For steak lovers, B3 Steakhouse & Craft Beer is a must-visit, serving up juicy cuts of meat and a wide selection of craft beers. Craving a bowl of comforting pho? Look no further than Pho Quynh, a local favorite known for its flavorful broth and tender beef slices. If you're in the mood for Japanese cuisine, Miyama - Modern Tokyo Restaurant Cafe is the place to be, offering a fusion of traditional and contemporary dishes. And for those seeking a healthy and refreshing meal, Poke Saigon and Poke Saigon Ly Tu Trong are the go-to spots, serving up delicious bowls of fresh poke. With such a diverse range of dining options just steps away from the hotel, you'll be spoilt for choice during your stay at The Myst Dong Khoi.
Shop 'til you drop at The Myst Dong Khoi's surrounding shopping landmarks
Located in the heart of Ho Chi Minh City, The Myst Dong Khoi is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away, you'll find the Vincom Shopping Center, a modern mall offering a wide range of international brands and local boutiques. For art enthusiasts, the nearby Urban Gallery showcases contemporary Vietnamese artworks and is a must-visit for those looking to add a unique piece to their collection. Book lovers can indulge in a literary adventure at Phuong Nam Bookshop, a charming bookstore with an extensive selection of Vietnamese literature. Fashionistas can explore the trendy boutiques of Sapa and Ipa-nima, where you'll find stylish clothing and accessories. If you're looking for unique and eclectic items, head to the Ginkgo Concept Store, known for its handcrafted products and vintage-inspired designs. For a taste of local craftsmanship, Cao Vinh Tailors is just a short walk away, offering custom-made suits and clothing. After a day of shopping, unwind at L'usine, a chic café and concept store that combines fashion, design, and delicious food. Art lovers will also appreciate The Sun Art Gallery, which showcases contemporary Vietnamese art in a beautifully curated space. With such a diverse range of shopping landmarks surrounding The Myst Dong Khoi, you'll be spoilt for choice and have an unforgettable shopping experience in Ho Chi Minh City.
Luxury and Value: The Myst Dong Khoi's Average Price Compared to the Rest of Ho Chi Minh City
When it comes to experiencing the best of Ho Chi Minh City, The Myst Dong Khoi offers a luxurious retreat that is worth every penny. With an average price of $156 per room, this hotel provides an unparalleled level of comfort and sophistication that is truly unmatched in the city.
While the average price of a hotel room in Ho Chi Minh City stands at $62, The Myst Dong Khoi sets itself apart by offering a unique blend of luxury and value. With its prime location in the heart of the city's vibrant Dong Khoi area, guests can indulge in the finest amenities and services without breaking the bank. From the moment you step into the elegant lobby to the time you retire to your beautifully appointed room, every aspect of your stay at The Myst Dong Khoi is designed to exceed your expectations.
Whether you are a discerning traveler seeking a memorable getaway or a business traveler in need of a comfortable and convenient base, The Myst Dong Khoi is the perfect choice. With its exceptional average price of $156 per room, this hotel offers an exceptional value for those who want to experience the best that Ho Chi Minh City has to offer without compromising on quality or luxury. Book your stay at The Myst Dong Khoi and discover a world of elegance and sophistication that will leave you longing for more.
Highly Recommended Hotel with Friendly Staff
The Myst Dong Khoi is a highly recommended hotel with a friendly and helpful staff. Guests have praised the lovely breakfast and the welcoming atmosphere provided by the hotel. The location is also convenient, making it a great choice for exploring the beautiful city of Ho Chi Minh. The hotel's unique decor adds to the overall charm, creating a nice and relaxing ambiance in the rooms. With great service and a beautiful setting, The Myst Dong Khoi is a top choice for travelers seeking a memorable stay in Vietnam. The staff's friendliness and sweetness further enhance the overall experience, making guests feel truly welcomed and cared for.
An Enchanting Oasis in the Heart of Ho Chi Minh City
Nestled in the bustling heart of Ho Chi Minh City, The Myst Dong Khoi offers a truly enchanting experience that has left its guests in awe. With an overall rating of 9.0, this hotel has consistently impressed visitors with its exceptional service and attention to detail. From the moment you step foot into the stunning lobby, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of perfect. The staff's performance, rated at an impressive 9.2, is a testament to their commitment to providing top-notch hospitality. Whether you need assistance with arranging transportation, booking tours, or simply seeking recommendations for the best local attractions, the staff at The Myst Dong Khoi will go above and beyond to make your stay memorable.
Excellent8.8
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Review summary
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The hotel boasts exceptional staff and a standout concierge, Mr. Nguyen Ngoc Duc, according to guest reviews. Its unbeatable location allows for easy walking access to numerous attractions. The stunning interiors effortlessly blend old Vietnamese charm with modern amenities. Rooms are spacious and well-designed, some even featuring outdoor jacuzzis. Additionally, the rooftop pool and bar offer breathtaking views of the river, Saigon Opera House, and Bitexco Financial Tower.
Room needs to improve outdoor bathtub's cleanliness, but overall experience is satisfactory.
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I give The Myst my highest recommendation for anyone visiting Saigon. This boutique-style hotel combines impeccably curated architectural elements with hospitality that punches well above its weight class. Each morning, a generous breakfast spread awaits guests, combining traditional Vietnamese fare with other international options. (The caviar scrambled eggs and hand-assembled spring rolls were delicious.) And the complimentary afternoon tea set to live music offers enough food and beverage options to be considered a full meal. This alone makes The Myst a fantastic value. Every meal at The Nest was made even better by the thoughtful design of the space; soaring ceilings, natural light, and abundant plants and flowers animate the space. Our Saigon Signature Suite was well-appointed with robes, slippers, ample toiletries, and ceramic wares. The furniture and decor were all very high quality giving the room a bespoke, homey. The jacuzzi on the terrace was a lovely bonus to an already impressive room. The Myst proves once again why I prefer to stay in boutique hotels over luxury options in large hotel chains: an experience this comfortable at such a price point cannot be replicated by a massive corporate luxury hotel.
The good: The best point is location - between city centre and riverside, walkable to most places. Smooth airport pick up and drop off service (with a fee). Pleasant staff including the ones at the Spa. Daily housekeeping and free mini bar. Pool area quite nice The not so good : For the price of the spa treatments, it could have included a foot bath and removal of shoes prior to massage which is common elsewhere. This gives a lack of hygiene impression. I also did not notice the therapist washing her hands prior. You need to pay more for a private room, otherwise you'll have to share a common room separated by see thru curtains which is weird. Bedroom is nice and comfortable although not exactly as pictured in the website. . I was looking forward to using the jacuzzi tub but realized that the outdoor concept was far from practical. I was on the first floor and in full view of everything around me. Unless you are planning to wear a swimsuit, I doubt anyone would want to flash themselves on the balcony. Plus the outdoor space also meant that it's dusty, humid, surrounded by noise from the traffic and the surrounding bars, and mosquito infested - rather disappointing, no feel of relaxation. My room seemed to have this low humming noise (like from a electrical generator), and at night there was pounding music sound from either the nearby bars or rooftop bar. Luckily it stops by 10pm daily. The complimentary filtered water tasted a bit funky. The gym isn't exactly a full fledged gym. It does have all the basic equipment but squeezed in an elongated room accessible via a narrow spiral staircase - the whole thing seems claustrophobic. Since the weather was hot it was not well ventilated hence I decided to leave . Overall a decent stay and it's fine for a short trip but also worth checking out other options
Dear MR/Ms. Caryn, The Myst xin chao, Thank you for taking your valuable time to share your feedback. It is imperative for us to receive constructive feedback. It is crucial for us to receive constructive feedback. I will be sure to share your compliments with the team. Our team will be delighted that we delivered on the promise of providing you with a comfortable and memorable stay.The Myst is truly a symbol of tradition and charming culture of the city. Every design has been carefully chosen to ensure a brand new experience about the history, identity and people of Saigon to customers. Please rest assured that I have shared your feedback with the management board and will make sure to take proper actions to prevent future occurrences. If you give us the opportunity to restore your trust, we will do our best to experience the best service that many of our customers have enjoyed. The Myst xin cam on. Sincerely yours, TUAN DO (Mr.)
We loved our stay at the Myst Dong Khoi. The location is perfect. Walkable to most places in the city. The staff is very friendly and always happy to assist. Our room was spacious. The bed extremely comfortable. (But there could have been better lighting in the sink area.) Complementary mini bar and bottles of mineral water are left for your use. Even though in the middle of the city we could not hear any noise in our 11th floor room. The incredible breakfast buffet is one of the best we have had. Delicious food with so many options in a beautiful dining room. Beautiful rooftop pool and bar with a great view. Downstairs is an outdoor bar - perfect for a cocktail and food (delicious pho!!) while people watching. We absolutely would be very happy stay here again!
Dear Mr/Ms. Pui, The Myst xin chao! Thank you for choosing The Myst Dong Khoi hotel. We are pleased to learn that you recognized our associates are helpful and happy to assist as always. At the Myst, our hotel location right at the Heart of Saigon,both perfect for Business/Leisure a place preserving stories of old and new Saigon, and reflect truly a symbol of tradition; charming culture of the city. It is definitely such a great motivation to also acknowledge that you loved the Pho which is among the must-try Vietnamese authentic dishes that we confidently recommend here at the Myst Dong Khoi. Please be rest assured that I have shared your feedback with the management board about better lighting in the sink area. We will make sure to have proper actions to prevent future occurrences. Once again, thank you for your time to review and please consider joining our hotel again should your travels bring you back our way. The Myst xin cam on! Best regards, DO MANH TUAN - Front Office Manager
When my wife and I checked in, we happened to get exactly the same room we got last year when we got married at this hotel. Hence, I talked to a lady who's the manager sitting at the desk to confirm whether we got the right room and check if I can move to another room for this stay. She kept saying that the room category I booked was full and there was no room to change so I went back and let my wife know. Later on, my wife checked our booking last year and found out that we got downgraded to a cheaper category. Hence, she went down to have a "serious" talk with the manager again. After that, we finally got switched to the room category I booked that looks exactly like the pictures of the listing. On the next day, when we checked out, the manager said sorry and mentioned that the room we stayed was not cleaned when she talked to me. The thing is check out time is 12 noon and we checked in around 3pm. There were plenty of time for them to clean the room before I came. So I think that's just a lie. They could have been honest as well and told me from the beginning that I was getting downgraded or I could wait a little bit for cleaning. We had to check booking from last year to know we got cheated. Bottom line is double check pictures to make sure you are getting what you booked. Don't trust the staff blindly. 😩
Airport transfer
Located in heart of Ho Chi Minh City
Free Wi-Fi in all rooms!
Sauna
“AN EXPERIENCE THAT IS TOO NORMAL FOR A 5-STAR HOTEL SERVICE”
I booked a hotel room about a month in advance. I saw that the Double Room Dong Khoi did not include breakfast for around 3.3 million VND/night (the description showed "Delicious breakfast included (700,000 VND/person)" in black text). The Double Room Dong Khoi included breakfast for about 3.8 million VND/night (the description showed "Delicious breakfast included" in green text). I wanted to have breakfast at the hotel for convenience, so I was sure that I had selected the "breakfast included" filter and chose the Double Room Dong Khoi at the price of 3.8 million VND/night with the green text "Delicious breakfast included." When I arrived at the hotel to check in, I had a lot of items in my hands, but I didn’t see any staff come to assist. I even did not have a seat to wait for check-in and there was no welcome drink. After that, I had to sit temporarily at a consultation desk of some staff. But I didn’t feel too uncomfortable. I was really surprised later when the receptionist informed me that the room I booked was room only, not including breakfast, while I was very sure that I had selected a room with breakfast included. The receptionist told me to have breakfast the next day, and they would discuss it with Agoda. If I didn’t book breakfast, they would charge me an additional 1.4 million VND for 2 people. I didn’t know how to respond. In the end, neither Agoda nor the hotel resolved my complaint after I followed up. Especially, Agoda’s customer service was very poor. It was very hard to find a way to contact a call center representative; I had to wait on the line for 15 minutes to get through. But even then, they couldn't resolve anything. When I called back in the evening, there were no representatives who spoke Vietnamese, only staff who spoke English. However, this staff was Indian, making it very difficult to understand and their attitude didn’t seem very helpful. After receiving the room key, the hotel kept another 1 million VND from me and would refund it after check-out. Later, since it was not yet check-in time (around 2 PM), I went to The Nest restaurant on the 12th floor for afternoon tea. The afternoon tea here was not very special. The food was not varied and also not tasty. I was the first one to arrive at the tea party and was the third person to take black bean dessert from the pot, and believe it or not, I had to scrape the bottom of the pot to get a small bowl of dessert. After that, I asked the staff to refill the dessert, and they said they would take the pot away and would not refill anymore. This means the afternoon tea priced at 400,000 VND/person had just one pot of black bean dessert and I could only get 3 small bowls from it. Meanwhile, many guests came in afterwards for afternoon tea. The shrimp cakes were also made with cheap industrial products, not delicious and too starchy. The fruits were of ordinary types like dragon fruit, watermelon, and it took a long time to refill them. The waffles here were delicious. The drinks were nothing special. In general, at the price of 100,000 VND/person for the afternoon tea, I wouldn’t even buy it. At 3 PM, I went to check into my room. Overall, the room was spacious and beautiful, well-equipped and comfortable. Since I noted to get a room with a view of the Saigon River, they gave me a corner room. I appreciate this. However, being a 5-star hotel, the body care products like shampoo did not seem very high-end. After washing my hair, I felt my hair was very dry due to the high detergent content. After that, I strolled around the hotel and swam on the rooftop. In general, the pool was quite small, the gym had few equipment, and the equipment was quite old and outdated, considering this is a 5-star hotel. In the evening, I made a reservation and invited a friend to dine at The Nest restaurant. Although I had ordered in advance, the dishes were served quite slowly (about 15 minutes wait). The prices were not too high, but the portion sizes were quite small. The food was acceptable. The restaurant was not too crowded, but due to having few staff (around 7 people), the service was very slow; we finished our food but the additional rice I requested from the beginning still hadn’t arrived. The bill also took a long time to process (waiting 20 minutes) and was incorrect in the number of dishes ordered. The Vietnamese restaurant manager was generally friendly with customers and tried to be helpful, but the restaurant's service truly had issues and needed retraining. I booked the hotel room after seeing a review online
Dear Mr. Duy, The Myst xin chao! Thank you for choosing The Myst Dong Khoi hotel for your most recent visit to Saigon. We are grateful for your constructive feedback regarding to the location and rooftop bar. We aim to go beyond guest expectations and deliver prompt service and authentic hospitality. We regret to know that the most recent stay did not meet your expectations. Besides, it is truly important for us to receive constructive feedback. Regarding to your original booking, breakfast was not included. Should you choose to return we would like to contact you for direct booking with more benefits. We will seriously look into the areas that you mentioned and see how we can make it better. We hope you will give us another opportunity to reinstate your confidence in our service delivery. Once again, on behalf of our hotel management board, please accept our sincere apology for the fall short of your expectation and rest assured that we have shared your feedback with our managemen