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The Natsepa Resort and Conference Center

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Good6.9
Based on 74 reviews
The Natsepa Resort and Conference Center
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7.4 Very good location
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7.4Location
  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Junior Suite
...
  • Ocean view
  • 84 m²
  • 1 double bed
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Presidential Suite
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  • Garden view
  • 168 m²
  • 2 single beds and 1 queen b...
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Honeymoon Suite
...
  • 84 m²
  • Non-smoking
  • 1 queen bed
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Deluxe Room
...
  • Ocean view
  • 42 m²
  • 2 single beds and 1 double ...
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Deluxe Lagoon Room
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  • Beach view
  • 42 m²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (74)
Booking.com Reviews (55)

3.2

Filter by guest type:
  • Cleanliness 7.1
  • Facilities 6.8
  • Location 7.4
  • Room comfort and quality 7.3
  • Service 6.8
  • Value for money 6.5
  • Cleanliness 6.9
  • Facilities 7.0
  • Location 6.9
  • Room comfort and quality 6.8
  • Service 6.2
  • Value for money 6.9
  • Cleanliness 7.1
  • Facilities 7.3
  • Location 7.5
  • Room comfort and quality 6.9
  • Service 6.7
  • Value for money 5.9
Very good
  • Cleanliness 7.5
  • Facilities 6.9
  • Location 7.5
  • Room comfort and quality 7.7
  • Service 6.8
  • Value for money 6.8
Very good
  • Cleanliness 7.0
  • Facilities 6.8
  • Location 8.3
  • Room comfort and quality 10.0
  • Service 8.3
  • Value for money 8.0
  • Cleanliness 7.2
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 8.5
  • Service 7.0
  • Value for money 6.2
  • Cleanliness 6.8
  • Facilities 6.3
  • Location 7.0
  • Room comfort and quality 7.0
  • Service 6.2
  • Value for money 6.4
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  • Deluxe Room
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8.4
Lily from Indonesia
Solo traveler
Deluxe Room
Stayed 2 nights in January 2017
very nice hotel”
hotel with sea view, best hotel
Reviewed May 22, 2017
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6.0
Kiki from Indonesia
Couple
Deluxe Room
Stayed 2 nights in December 2016
Big room but the food is not good”
The good thing about this hotel is the room and bathroom are quite spacious but the service is so so. Some of toiletries items were not replenished when we stayed there during new year. Also the quality of breakfast food is not good.
Reviewed January 02, 2017
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7.6
Rhonda from United States
Family with teens
Junior Suite
Stayed 2 nights in December 2016
Nice large room by the water. ”
We enjoyed the size of our junior suite but it was definitely overpriced for the location. The pool was nice and we had good service by the staff. We did like having good wifi and ac for the evening.
Reviewed December 31, 2016
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8.8
william from United States
Group
Deluxe Room
Stayed 1 night in November 2016
All good except LOUD music”
Clean, very nice great aircon, large rooms with nice view. But there were peoblems with noise: loud music in the restaurant (we asked the several times to turn it down, and to their credit they did). However, OUTSIDE the resort someone or something plays music starting at 5am. One night it was horrifyingly loud. The second night not as loud, but one wonders who in tarnation needs to hear that crap at 5 am? So watch out for that. - Bill
Reviewed November 22, 2016
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7.2
william from United States
Group
Deluxe Room
Stayed 1 night in November 2016
5;30AM Music”
It was fine -- good even -- until there was some music playing at 5:30AM. I called to have it shut off, but they said it was from the local village -- though it's a wonder to me what the village would be doing piping out "muzak" kind of music at 5:30AM. My buddy next door heard it but slept through it - I could not. Be warned. The food was just OK.
Reviewed November 13, 2016
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7.2
Cornelius from South Africa
Solo traveler
Deluxe Room
Stayed 3 nights in October 2016
Well managed hotel”
Ambon is a beautiful place, it is super clean and well governed. The hotel is very nice with helpful staff. Food is not really to my taste, but it is ok. Breakfast are just ok. The hotel is on the ocean and has very beautiful surroundings. The rooms are spacious, clean and well maintained.
Reviewed November 13, 2016
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8.0
Theo from Switzerland
Solo traveler
Deluxe Room
Stayed 14 nights in September 2016
Wonderful environment”
This hotel is a jewel in the Natsepa Beach. From my room I had a
Reviewed October 09, 2016
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9.2
Daniel from Hungary
Couple
Deluxe Room
Stayed 1 night in September 2016
Perfect stay on the way to Banda with speed ferry”
We stayed one night in the Natsepa before heading to Banda with the speed ferry. It's half way between the airport and a small boat jetty. We had a clean, spacious room with a seaview and balcony. Bed was confortable, air conditioning was effective and silent. The wifi had good signal strength, and was quite fast as well. In the afternoon we enjoyed the pool very much. The restaurant provided really good food. Try the Maluku burger! Breakfast was also superb with a lots of choices. And the most important: the staff was really helpful and friendly!
Reviewed October 01, 2016
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4.8
Colin from United Kingdom
Couple
Deluxe Lagoon Room
Stayed 3 nights in September 2016
Great if you just want to stay in the hotel n swim in the pool all day everyday”
Had a lagoon room, ie with a pool at the patio so that was great. But room had obviously seem better days- flaking paints, water leaking out of walls in toilets. Killed two centipedes in three days - one in toilet and another on wall outside the front door (yeah, slippers can be very useful). Loads of mozzies - so be warned. Housekeeping did try very hard to keep mozzies at a minimum by spraying the room everyday. So you see loads of dead mozzies on the floor when you return to the room :) (Can be interesting activity to watching them spinning round and round on the floor dying if you have nothing better to do) On average, we kill probably an additional 15 to 20 each day ourselves. Kind of fun to challenge who kills more mozzies since there was not much else to do after the daily swimming, massage and city/beach trips. Gym was "under construction" n no wifi in room. To get to anywhere, you need to book and pay for min 4 hours even if it's to the nearest town centre (30 mins away) which had absolutely nothing to look at (30 mins is enough to go through the entire place). The beaches were ok (read "nothing to shout about") but better than being in the room all day. Restaurant food was quite decent and restaurant staff were great although English was still a problem. Can't say the same for reception staff ... Their English was not very good to begin with and one was distinctively unhelpful ie everything did not understand and when she understood, she could not help. We asked about day trips to other islands or snorkeling/ diving / water or any other activities besides staying in the room or swimming in the pool. But no, she did not have any idea or cannot help to provide any information at all. Another one told us a ride to the city centre costs IRD45,000 (about USD4.50 and we thought it must be hourely-rated for the 4 hours we booked) (not once but twice when we asked to confirm) instead of IDR450,000 (USD45 for the full 4 hours) which is 10 times more! Only found o
Reviewed September 14, 2016
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7.6
Norazian from Australia
Family with young children
Deluxe Room
Stayed 6 nights in July 2016
Nice hotel, has a lot of potential”
Unfortunately we came during the wet season so we had a lot of rain during our stay... we did not have a swim in the pool, breakfast was nice and dinner was great too. The staff are ever so helpful and always willing to help, they were all very smiley and wonderful. Overall was a nice trip and stay!
Reviewed August 07, 2016
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