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The New Benakutai Hotel & Apartment
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7.8 Very good location
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7.8Location
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The New Benakutai Hotel & Apartment

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From 27 reviewsSee what guests said
6.5
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Deluxe
...
  • No view
  • 16 m²/172 ft²
  • 2 single beds or 1 double b...
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Superior
...
  • No view
  • 12 m²/129 ft²
  • 1 double bed
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Deluxe Double Room
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  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed or 1 double be...
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Verified guest reviews

Agoda Reviews (27)
Filter by guest type:
Cleanliness5.9
Facilities6.6
Location7.8
Room comfort and quality5.4
Service6.4
Value for money6.4
Provided by verified guests of Agoda
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Deluxe
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Showing 19 verified guest comments
12
7.6
Hari from Indonesia
Solo traveler
Stayed 2 nights in January 2017
no
no
Reviewed February 02, 2017
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4.4
Daniel from Indonesia
Couple
Superior
Stayed 1 night in March 2016
Bad experience
I saw a waitress taking the dropped knife from floor and putting it back to the table for the customer without even cleaned it up. It made me lose my appetite. The quality is not good for a 4 stars hotel. Value to money was disappointing. The receptionist and the doorman were really nice.
Reviewed April 03, 2016
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3.7
kurniawan from Indonesia
Business traveler
Stayed 1 night in November 2015
Staff not well trained
Location
Staff not concern to the guest especially operator they are worst in the word, they didnot care about guests question seems they have no willing to setve n work!!!
Reviewed November 29, 2015
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7.3
slamet from Indonesia
Business traveler
Superior
Stayed 1 night in May 2015
Overall ok
Strategic place, big room,
Conform
Reviewed May 26, 2015
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7.0
novy from Indonesia
Business traveler
Stayed 1 night in April 2015
cleans
good design
The check in was efficient and I appreciated the upgrade as I already stayed few times at that hotel
Reviewed April 18, 2015
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6.7
agus from Indonesia
Couple
Superior
Stayed 1 night in December 2014
Location in center of city
staff hotel is good, food breakfast variatif and location
Reviewed December 08, 2014
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8.0
Felix from Indonesia
Couple
Superior
Stayed 1 night in September 2014
Good Stay
Clean, good location, nice service
Reviewed September 29, 2014
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6.0
Johan from Indonesia
Business traveler
Stayed 2 nights in September 2014
clean
good design
The buffet breakfast was very good and was served early enough for us to be able to eat before catching an early morning flight
Reviewed September 27, 2014
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7.0
Lidya from Indonesia
Couple
Stayed 1 night in December 2013
good location
location,clean,service
Reviewed January 06, 2014
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4.8
Mochamad from Indonesia
Family with young children
Deluxe
Stayed 1 night in December 2017
Keadaan Fasilitas
*Lift dari 3 unit bisa dipakai 1 unit dan tombol bermasalah. *Kamar dan fasilitas kelihatan kumuh. *Wifi mati. *Sarapan pagi sangat sederhana.
Reviewed January 02, 2018
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12
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