The New Eurostar Hotel and Spa
The New Eurostar Hotel and Spa
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"Staff are generally friendly and helpful."

Bruce

September 3, 2017

Superior Balcony - Guestroom The New Eurostar Hotel and Spa
Superior Balcony - Guestroom
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Lobby The New Eurostar Hotel and Spa
Lobby
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Lobby The New Eurostar Hotel and Spa
Lobby
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Interior view The New Eurostar Hotel and Spa
Interior view
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Excellent
Location
8.5
See all 34 photos The New Eurostar Hotel and Spa
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The New Eurostar Hotel and Spa

Excellent location
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Very good
From 868 reviewsSee what guests said
7.5
Value for money7.6
Distance to city center2.0 km
Location rating8.5
Nearest airportUtapao International Airport (UTP)
Distance to airport27.5 km
Has restaurantYes
  • 40 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 1 hour ago
Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 40 m²/431 ft²
  • 1 double bed
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Superior Balcony
Superior Balcony
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  • 36 m²/388 ft²
  • Shower
  • 1 double bed or 2 single be...
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Room Standard
Room Standard
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    Room Superior
    Room Superior
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      Superior Room
      Superior Room
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        Double Deluxe
        Double Deluxe
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          Superior Single
          Superior Single
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            Superior Double
            Superior Double
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              Deluxe With View Single
              Deluxe With View Single
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                Superior Room Shared Bed
                Superior Room Shared Bed
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                  More about The New Eurostar Hotel and Spa

                  More about The New Eurostar Hotel and Spa

                  "Very comfortable resort atmosphere."

                  Reviewed March 14, 2017

                  Tadashi from Japan

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                  Solo traveler

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What to eat nearby

                  Thai cuisine
                  Thai cuisine
                  TUI Coffee & Food
                  60 m Thai
                  Mirror Bar
                  740 m Thai
                  Baang's
                  800 m Thai
                  European cuisine
                  European cuisine
                  Moonlight Fine Dining
                  260 m European, French, International
                  Linda’s Restaurant
                  490 m European, Norwegian, Soups
                  Bruno's Restaurant and Wine Bar
                  1.1 km European, French, Italian
                  Asian cuisine
                  Asian cuisine
                  Akvavit grill&bar
                  60 m Asian, European, Scandinavian
                  Pig and Whistle Jomtien complex
                  280 m Asian, Bar, British
                  Natan's
                  370 m Asian, European, French

                  What they offer

                  "Friendly staff, near the beach, good breakfast, very clean ...."

                  Andreas from Germany

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                  Couple
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (868)Booking.com Reviews (91)
                  7.5
                  Cleanliness7.5
                  Facilities6.5
                  Location8.5
                  Room comfort and quality7.6
                  Service7.2
                  Value for money7.6
                  Provided by verified guests of Agoda
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                  Superior Balcony
                  Deluxe Sea View
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                  Showing 769 verified guest comments
                  12345
                  6.8
                  Good
                  Paul from United States
                  Business traveler
                  Superior Balcony
                  Stayed 1 night in August 2018
                  Nice resort, clean large rooms. ”
                  Check in was easy 500 baht key deposite, close to the beach and was quiet.
                  Reviewed August 07, 2018
                  7.2
                  Very good
                  Noppadol from Thailand
                  Family with young children
                  Superior Balcony
                  Stayed 1 night in July 2018
                  We will​ ​be​ back again.”
                  Elevator is old And​ ​same time​ damaged.
                  Reviewed August 02, 2018
                  4.4
                  WILLIAM from United Kingdom
                  Family with young children
                  Superior Balcony
                  Stayed 2 nights in April 2018
                  Acceptable”
                  Never got room with twin beds but they changed for us as air con was not working. Staff not nice
                  Reviewed April 28, 2018
                  9.2
                  Exceptional
                  neil from United Kingdom
                  Couple
                  Superior Balcony
                  Stayed 6 nights in March 2018
                  Would stay again.”
                  Ideal for the beach and all bars and restaurants,Breakfast was a bit poor But adequate.Pool area was a bit poor with sun beds broken.
                  Reviewed March 26, 2018
                  6.8
                  Good
                  frances from United Kingdom
                  Couple
                  Superior Balcony
                  Stayed 8 nights in February 2018
                  Disappointing revisit to this hotel.”
                  This hotel requires a bit of tlc. In our superior room one net curtain was missing .The top curtain was hanging off. In the bathroom the towel rail was broken.The shower was very discoloured and glass needed a good scrub.The staff were miserable.Worst of all was the swimming pool which was dangerous. Steps to get in we’re all missing.No way of getting in gradually.Sun loungers were broken and insufficient shade around pool.Surfaces very slippery.Such a shame as this is a very good positioned hotel.
                  Reviewed March 09, 2018
                  7.2
                  Very good
                  Eric from United Kingdom
                  Couple
                  Superior Balcony
                  Stayed 7 nights in February 2018
                  Location,location...location”
                  This hotel WAS obviously pretty good many years ago but is now very rundown and the rooms and balcony furniture are really overdue for replacement. The bathroom toilet ,washbasin and shower are very original. Toilet and washbasin acceptable but shower had loose tiles and leaked. The shower water was never really warm. The aircon . set on 24 C and couldn't be changed. The room was large and had an effective fridge. Breakfast buffet was a bit dubious but the many Russian guests devoured it with gusto! Worst thing was the water heater provided for making coffee it was never very hot but even if it was I don't think it could improve the coffee !! Well cutting to the chase the location is the seller for me ,this combined with price make it worthy of consideration if you are not too fussy. BTW the pic is not this hotel LOL......
                  Reviewed February 09, 2018
                  4.4
                  staale from Norway
                  Couple
                  Superior Balcony
                  Stayed 2 nights in January 2018
                  Poorly maintained and overpriced”
                  My forth stay here but also my last. The hotel suffer from lack of maintenance. There are loose floor tiles in the rooms and even some missing just covered with an ugly piece of carpet. The same goes for the pool area loose/missing tiles and the water had an oily looking surface. I had breakfast included but didn't think much of it this time they used to have good coffee but even that's been replaced with bad tasting instant coffee. You can find better rooms for half the price in just as good location for less than half the price and a better breakfast you can find anywhere..
                  Reviewed January 17, 2018
                  5.6
                  Edward from United States
                  Couple
                  Superior Balcony
                  Stayed 2 nights in January 2018
                  Tourist hotel”
                  Needs maintenance...... breakfast was disappointing......the restaurant out front is good.
                  Reviewed January 11, 2018
                  6.0
                  Gerard from Ireland
                  Solo traveler
                  Superior Balcony
                  Stayed 13 nights in January 2017
                  Reception staff awful”
                  I had booked this hotel before many times and requested a room on the north side of the hotel each time, the view on the south side is very depressing to say the least, yet every time I was allocated a room on the Southside. When I asked to be moved the receptionist was very unhelpful to the point of being ignorant. Very stressful after 24 hours travel, the hotel is in a good location and the rooms are ok but not more.
                  Reviewed January 08, 2018
                  6.0
                  YAMAGISHI from Japan
                  Solo traveler
                  Superior Balcony
                  Stayed 2 nights in April 2017
                  near beech”
                  nice hotel
                  Reviewed December 18, 2017
                  7.6
                  Very good
                  Kenneth from Norway
                  Couple
                  Superior Balcony
                  Stayed 2 nights in December 2017
                  Value for money. Nice hotel. Big rooms. Good service.”
                  Breakfast is poor.
                  Reviewed December 14, 2017
                  7.2
                  Very good
                  Mandy from United Kingdom
                  Couple
                  Superior Balcony
                  Stayed 7 nights in October 2017
                  Very good”
                  Value for money.breakfast was disappointing.
                  Reviewed October 27, 2017
                  5.6
                  Kwang from Singapore
                  Couple
                  Superior Balcony
                  Stayed 1 night in August 2017
                  Suitable for those with own transport ”
                  This hotel isn't quite convenient, 7-11 wasn't nearby. Room is decent for the price. Wifi in my room wasn't working, I was there for only 1 night so didn't really bother to get it up. Tv signal wasn't that good either.
                  Reviewed October 09, 2017
                  6.0
                  wallapa from Thailand
                  Couple
                  Superior Balcony
                  Stayed 2 nights in September 2017
                  Room key deposit”
                  I don't understand why i have to another 1,000 for room key deposit when i checked in. It was rain and i had no cash with me on that time. I had to walk in the rain for atm. Actually if you wanted deposit for anything when customers check in, you better inform online booking. So they would know that they have to prepare deposit or any services .
                  Reviewed September 25, 2017
                  9.2
                  Exceptional
                  Bruce from United States
                  Couple
                  Superior Balcony
                  Stayed 2 nights in September 2017
                  excellent hotel”
                  The location, breakfast, cleaning staff are all excellent. The front desk personnel are good. I would stay at this hotel again,
                  Reviewed September 09, 2017
                  4.0
                  Charmaine from Philippines
                  Group
                  Superior Balcony
                  Stayed 1 night in September 2017
                  Worst hotel ever! I do not recommend them!”
                  This is my first time to be disappointed like this in a hotel! At first, I preferred this because it is near to Jomtien beach but the moment that we checked in, everything was a disaster! 1. The room and toilet is not clean! 2. All girl receptionists are very rude especially that receptionist on 12:00 pm duty last September 3 when we checked out. She shouted at my friend just because my friend did not understand what she said regarding the bottled water! She can explain it in a polite manner but she shouted instead. Then, when we told her that we will report her to Agoda, she said OKAY REPORT ME! She did not say sorry. 3. The waitress in the restaurant downstairs are not even smiling or accommodating! 4. There are bloodstains on the 3rd floor hallway where the swimming pool is all night, they did not even clean it! SO, I STRONGLY DO NOT RECOMMEND THIS PLACE!
                  Reviewed September 04, 2017
                  8.8
                  Excellent
                  Bruce from United States
                  Business traveler
                  Superior Balcony
                  Stayed 4 nights in August 2017
                  Great location”
                  Hotel is ideally located close to beaches and transportation. Breakfast is great, coffee needs improvement. Staff are generally friendly and helpful. I plan to stay at this hotel again.
                  Reviewed September 03, 2017
                  9.2
                  Exceptional
                  Bruce from United States
                  Business traveler
                  Superior Balcony
                  Stayed 2 nights in August 2017
                  Nice hotel/location”
                  This hotel is ideally located, close to beach and transportation. The staff are good, Breakfast is good, coffee could be much better.
                  Reviewed September 03, 2017
                  5.6
                  David from Singapore
                  Business traveler
                  Deluxe Sea View
                  Stayed 1 night in August 2017
                  Decent room. Nothing special. Reception staff not friendly & welcoming”
                  Room generally clean. Toilet is a bit tired- looking. Seaview from balcony is ok. Reception girl needs more motivation to smile & be friendly/welcoming. Breakfast ain't so good, just basic things. Location is near beach and it is in an area that is frequented by western retirees n mainland Chinese.
                  Reviewed August 23, 2017
                  7.6
                  Very good
                  Paul from Netherlands
                  Couple
                  Superior Balcony
                  Stayed 3 nights in October 2016
                  Very good”
                  Received a free upgrade
                  Reviewed August 20, 2017
                  12345
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