This property is in high demand!
Last booked 5 hours ago
"LAN connection is available in the room and WI-FI is also av..."
July 1, 2017
310 meters to public transportation
Free Wi-Fi in all rooms!
Last booked 5 hours ago
|Value for money||8.0|
|Distance to city center||2 km|
|Nearest airport||Kumamoto Airport (KMJ)|
|Distance to airport||16.4 km|
"Convenient location where is just 5 minutes walk to JR station while airport shuttle bus stop and inner-city tram stop are at downstairs;"
December 2, 2018
"Staff is very professional, and sweet."
January 10, 2019
"Excellent service, will stay here again if visit Kumamoto again"
April 1, 2018
"Near JR Station with 5-10 mins walk , The room is big enough..."
December 7, 2018
The New Hotel Kumamoto, located in Kumamoto, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer.
The New Hotel Kumamoto also offers many facilities to enrich your stay in Kumamoto. Guests of the hotel can enjoy on-site features like facilities for disabled guests, Wi-Fi in public areas, car park nearby, concierge, pets allowed.
Guests can choose from 123 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings, such as spa, restaurant, bar, ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at The New Hotel Kumamoto.
"Room was clean."
December 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Near the kumamoto station, nice location”
I lke the location,and the kumamon room is excellent. I would lije to stay this hotel again
Very good location & great breakfast”
The hotel may be a little bit old but overall stay experience is good. It’s just a few minutes walk to the JR & tram Station. Good for travelers who have to carry heavy luggage.. The buffet breakfast has a good selection of Japanese food from the region.
Very good service ”
The staff are super supportive. It’s glad that there is one staff who good at English. I lost my passport accidentally and the staff helped me to contact the bus company and the airport. Luckily I found it and I really appreciate their hard work.
Excellent customer service”
Nice decorations of kumamon's room. Excellent customer service to make you feel warm welcome!
Pay extra for each rooms”
I was surprised that my reservation was for 3 Pax for 3 rooms so hotel told us to pay extra pax per rooms coz we were 6 person, I have to check next time coz I wasn't aware that my reservation was for 3 Pax only
It's location was not as close as I thought especially there was a reconstruction of JR Kumamoto station during our stay. Only 5 minutes walk originally became 10 minutes walk from the JR station. It was inconvenient when I carried a large luggage. Please buy all foods or drinks in Kumamoto JR station as you need because there's no any convenient stores nearby the hotel. Room was clean. Staff were helpful.
Good location, spacious room”
The location would have been excellent if not for the construction around the JR station that necessitated a detour in walking. Hotel is clean, well maintained and the room is spacious with thoughtful segregation of dressing room and shower/washroom from the sofa and beds. Service is good but English understanding is very limited. The only issue for us is that the beds are too hard for our liking and could not sleep well.
The hotel is very good”
Staff is very professional, and sweet. They provide a utility case for baby.
Very nice hotel ”
It is adjacent to the Kumamoto train station so it is an easy walk. The room I had was pretty big so it was very comfortable. LAN connection is available in the room and WI-FI is also available. The staff was very helpful in connecting me with an English speaking person at the bus company for a reservation to Kurokawa Onsen. The neighborhood around this area is quiet. It is not the shopping and entertainment area which is closer to the Kumamoto Castle area. To get to the shopping area it’ll cost approx 1000-yen or a flat 170-yen on the tram.
Nice hotel, clean rooms, pleasant staff”
The hotel rooms were clean, the room had a bigger than usual double bed. The bathroom was tidy. The hotel was a little older than expected and needs refurbishing. The staff were very friendly and helpful.
Staff with bad attitute”
We had a very bad experience treated by a staff who speaks in mandarin. She insisted to talk to me in mandarin and said so many times that she did not understand English. I had already complained to the hotel while I was staying.
More like a business hotel. ”
The New Hotel Kumamoto is just an average hotel with easy access to JR station but far away from the city center. This hotel is only suitable for business travellers, I would strongly suggest leisure travellers to stay at the city center instead of this hotel. There is no shopping mall or restaurants nearby. In- room facilities are old dated. Service standard is not consistent. Misleading information on the drinks provided in in room fridge. It was mentioned that drinks are included in the bill and only charged if we take on our last day. This is not the case as I was charged for the drinks before my last day.
Nice location ”
Near JR Station with 5-10 mins walk , The room is big enough with the stay of three people
Decent hotel ”
Good location, breakfast is decent. Room is ok.
Friendly staff and spacious room”
I've been traveling to Kumamoto with two friends. Thus, I've reserved a room with three single bed. Spacious hotel room design, so you don't need to worry about where to put your luggage. Convenient location where is just 5 minutes walk to JR station while airport shuttle bus stop and inner-city tram stop are at downstairs; however, JR station is now under maintenance, one of the underground shopping mall was closed permanently. If you've decided to go shopping, I would recommend you to book the hotel near the transportation center.
The location is great!”
The location is great for visitors taking JR trains. The walking distance.
Old but nice hotel”
Breakfast is great. Staffs are polite.
Very nice, quiet hotel next to the train station”
We stayed two nights. The beds were comfortable and there was a nice variety at breakfast.
Nice location and good service.”
Nearby Kumamoto JR sta, Probably 3mins walk. The room is tiny, everything nice and convience.
The New Hotel Kumamoto