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Excellent8.2
Based on 96 reviews
The New Hotel Kumamoto
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Lobby
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Ballroom
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Buffet
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Bar

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Room choices
Small Double Non-Smoking
...
  • City view
  • 18 m²
  • 1 semi double bed
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Single Non Smoking
...
  • City view
  • 18 m²
  • 1 semi double bed
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Hollywood Twin Room - Kumamon Design - Non-Smoking
...
  • 35 m²
  • 2 single beds
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Twin Non-Smoking
...
  • City view
  • 25 m²
  • 2 semi double beds
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Superior Twin Non-Smoking
...
  • City view
  • 35 m²
  • 2 double beds
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Single Smoking
...
  • City view
  • 18 m²
  • 1 semi double bed
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Twin Smoking
...
  • City view
  • 25 m²
  • 2 semi double beds
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Superior Double Room - Non-Smoking
...
  • 35 m²
  • 1 super king bed
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Small Double - Smoking
...
  • City view
  • 18 m²
  • 1 semi double bed
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Corner Twin Room with Extra Bed - Non-Smoking
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  • 29 m²
  • 3 single beds
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Nearest essentials

Airports
  • 16 kilometers to
  • Kumamoto Airport (KMJ)
  • 54 kilometers to
  • Saga Airport (HSG)
Public transportation
  • 300 meters to
  • Kumamoto Train Station
  • 400 meters to
  • Nihongiguchi Tram Station
Hospital or clinic
  • 600 meters to
  • Akebono Dai 2 Clinic
Pharmacy
  • 1.7 kilometers to
  • Sogo Pharmacy
Convenience store
  • 1.8 kilometers to
  • Lawson
Cash withdrawal
  • 80 meters to
  • ATM

More about The New Hotel Kumamoto

An overview

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What they offer

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Guest policies

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Verified guest reviews

Agoda Reviews (96)
Booking.com Reviews (795)

5.8

Filter by guest type:
  • Cleanliness 8.4
  • Facilities 7.2
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.9
Excellent
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 8.7
  • Room comfort and quality 7.0
  • Service 8.0
  • Value for money 8.0
  • Cleanliness 8.2
  • Facilities 7.1
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 7.7
  • Cleanliness 8.4
  • Facilities 6.9
  • Location 9.1
  • Room comfort and quality 9.1
  • Service 8.6
  • Value for money 8.3
Excellent
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 9.6
  • Room comfort and quality 7.6
  • Service 8.4
  • Value for money 7.8
  • Cleanliness 8.4
  • Facilities 6.5
  • Location 9.1
  • Room comfort and quality 7.3
  • Service 7.5
  • Value for money 6.9
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 9.7
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.7
Provided by verified guests of Agoda
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  • Español
  • Français
  • ภาษาไทย
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  • 한국어
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Room type
  • Double Room - Non-Smoking
  • Corner Twin Room with Extra Bed - Non-Smoking
  • Corner Double room with small double beds - Non-Smoking
  • Small Double Non-Smoking
  • Small Double - Smoking
  • Single Non Smoking
  • Twin Non-Smoking
  • Twin Smoking
  • Japanese Western Style Room - Non-Smoking
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Showing 68 verified guest comments
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8.8
Daniel from United States
Solo traveler
Single Non Smoking
Stayed 1 night in June 2017
Very nice hotel ”
It is adjacent to the Kumamoto train station so it is an easy walk. The room I had was pretty big so it was very comfortable. LAN connection is available in the room and WI-FI is also available. The staff was very helpful in connecting me with an English speaking person at the bus company for a reservation to Kurokawa Onsen. The neighborhood around this area is quiet. It is not the shopping and entertainment area which is closer to the Kumamoto Castle area. To get to the shopping area it’ll cost approx 1000-yen or a flat 170-yen on the tram.
Reviewed July 01, 2017
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8.4
Hui-An from Taiwan
Group
Corner Twin Room with Extra Bed - Non-Smoking
Stayed 1 night in February 2017
Right next to the Kumamoto station. Clean and comfortable room. ”
Great location, with clean and comfortable rooms.
Reviewed February 22, 2017
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8.4
Stanley from Hong Kong
Couple
Small Double Non-Smoking
Stayed 1 night in January 2017
The room is a bit old”
The room is a bit old
Reviewed February 01, 2017
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8.8
Cheng from Taiwan
Couple
Small Double Non-Smoking
Stayed 2 nights in January 2017
good”
good
Reviewed February 01, 2017
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5.6
Viola from Hong Kong
Couple
Corner Double room with small double beds - Non-Smoking
Stayed 1 night in December 2016
Location is ok but the hotel is a bit run out”
Hotel is quite old and the carpet is very dirty. In room facility is quite run out and old fashion. Service and breakfast is not up to standard. With the price we paid, will not consider it again.
Reviewed December 23, 2016
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7.0
Cheung from Hong Kong
Couple
Stayed 3 nights in March 2016
close to JR station”
location, room size and staff
Reviewed March 13, 2016
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9.0
Nam from Singapore
Solo traveler
Stayed 1 night in November 2015
Excellent location”
Location, cleanliness and comfortable
Good services and late check out. Enjoy stay new otani Kumamoto hotel.
Reviewed November 14, 2015
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8.0
Sai from China
Couple
Stayed 1 night in July 2015
Good”
Location
Reviewed July 31, 2015
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9.0
Chan from Hong Kong
Couple
Stayed 1 night in June 2015
A nice experience ”
Staff were extremely helpful, excellent location, room was spacious in Japanese standard
Staff were extremely helpful, they were so keen to help us book bus tour in Aso on the next day and to show us direction for a day tour in Kumamoto city. excellent location, located less than 100 meter away from Kumamoto JR station and tram station. room was comfortable and spacious in Japanese standard.
Reviewed June 09, 2015
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9.0
Natalie from Canada
Couple
Stayed 1 night in May 2015
Good location, spacious room, great value!”
English speaking staff, great location and nice spacious room
Reviewed May 06, 2015
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