The New Hotel Kumamoto
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The New Hotel Kumamoto

1-13-1 Kasuga, Nishi-ku, Kumamoto, Kumamoto, Japan, 860-0047
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Small Double Non-Smoking The New Hotel Kumamoto
Small Double Non-Smoking
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    Lobby The New Hotel Kumamoto
     The New Hotel Kumamoto
    Buffet The New Hotel Kumamoto
     The New Hotel Kumamoto
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     The New Hotel Kumamoto

    The New Hotel Kumamoto Reviews

    8.4
    Excellent
    /10
    (613 reviews)See what guests said
    8.8
    Excellent

    "LAN connection is available in the room and WI-FI is also av..."

    Daniel A.

    -

    July 1, 2017

    8.6
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about The New Hotel Kumamoto

    Things you'll love

    • 310 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Exceptional
    Location
    9.0
    See map
    Exceptional location - 540 meters from city center
    Nearby
    Popular
  • Ekimachi 1 Chome Kumamoto140 m
  • Kitaoka Shrine270 m
  • Kumamoto Train Station310 m
  • JR Kumamoto Station400 m
  • Gionbashi Tram Station410 m
  • Nihongiguchi Tram Station450 m
  • Kitaoka Nature Park560 m
  • Akebono Dai 2 Clinic610 m
  • Hanaokayama Park750 m
  • Gofukumachi Tram Station790 m
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money8.0
    Distance to city center2 km
    Location rating9.0
    Nearest airportKumamoto Airport (KMJ)
    Distance to airport16.4 km

    Rooms available at The New Hotel Kumamoto

    8.3
    Excellent
    Room comfort & quality
    Large Twin Room
    Large Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Single Non Smoking
    Single Non Smoking
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Corner Double Room - Non-Smoking
    Corner Double Room - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Small Double Non-Smoking
    Small Double Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Superior Double Room - Non-Smoking
    Superior Double Room - Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Corner Suite
    Corner Suite
    ...
    • Room size: 53 m²/570 ft²
    • Non-smoking
    Enter dates to see prices
    Kumamon Black Large Hollywood Twin Room
    Kumamon Black Large Hollywood Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Corner Suite
    Corner Suite
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Superior Twin Non-Smoking
    Superior Twin Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Corner Suite - Non-Smoking
    Corner Suite - Non-Smoking
    ...
    • Room size: 53 m²/570 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Have a question for The New Hotel Kumamoto?

    What people love about The New Hotel Kumamoto

    • 7.6
      Very good

      "Convenient location where is just 5 minutes walk to JR station while airport shuttle bus stop and inner-city tram stop are at downstairs;"

      Wing S.

      |

      December 2, 2018

    • 10.0
      Exceptional

      "Staff is very professional, and sweet."

      GuanFu

      |

      January 10, 2019

    • 9.6
      Exceptional

      "Excellent service, will stay here again if visit Kumamoto again"

      Yuen H.

      |

      April 1, 2018

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    More about The New Hotel Kumamoto

    More about The New Hotel Kumamoto

    8.0
    Very good

    "Near JR Station with 5-10 mins walk , The room is big enough..."

    Yin F.

    |

    December 7, 2018

    An overview

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    What they offer

    7.6
    Very good

    "Room was clean."

    Wai Y.

    |

    December 23, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The New Hotel Kumamoto from real guests

    Agoda Reviews (613)Booking.com Reviews (703)
    8.4
    /
    10
    Cleanliness8.6
    Facilities7.8
    Location9.0
    Room comfort and quality8.3
    Service8.6
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (613)
    All room types

    Show reviews that mention 

    Showing 220 verified guest comments
    12345
    10.0
    Exceptional
    Wan from Hong Kong
    Solo traveler
    Kumamon Pink Large Twin Room
    Stayed 1 night in February 2019

    Near the kumamoto station, nice location”

    I lke the location,and the kumamon room is excellent. I would lije to stay this hotel again

    Reviewed March 06, 2019
    8.4
    Excellent
    Hui from Singapore
    Family with teens
    Triple Room - Non-Smoking
    Stayed 1 night in October 2018

    Very good location & great breakfast”

    The hotel may be a little bit old but overall stay experience is good. It’s just a few minutes walk to the JR & tram Station. Good for travelers who have to carry heavy luggage.. The buffet breakfast has a good selection of Japanese food from the region.

    Reviewed October 26, 2018
    9.6
    Exceptional
    Nam from Hong Kong
    Couple
    Corner Double room with small double beds - Non-Smoking
    Stayed 3 nights in July 2018

    Very good service ”

    The staff are super supportive. It’s glad that there is one staff who good at English. I lost my passport accidentally and the staff helped me to contact the bus company and the airport. Luckily I found it and I really appreciate their hard work.

    Reviewed September 29, 2018
    10.0
    Exceptional
    Allen from United States
    Couple
    Kumamon Black Large Twin Room
    Stayed 1 night in February 2019

    Excellent customer service”

    Nice decorations of kumamon's room. Excellent customer service to make you feel warm welcome!

    Reviewed February 06, 2019
    8.4
    Excellent
    Cherie from Philippines
    Family with teens
    Superior Twin Non-Smoking
    Stayed 3 nights in December 2018

    Pay extra for each rooms”

    I was surprised that my reservation was for 3 Pax for 3 rooms so hotel told us to pay extra pax per rooms coz we were 6 person, I have to check next time coz I wasn't aware that my reservation was for 3 Pax only

    Reviewed January 01, 2019
    7.6
    Very good
    Wai from Hong Kong
    Solo traveler
    Twin Non-Smoking
    Stayed 2 nights in November 2018

    Very good”

    It's location was not as close as I thought especially there was a reconstruction of JR Kumamoto station during our stay. Only 5 minutes walk originally became 10 minutes walk from the JR station. It was inconvenient when I carried a large luggage. Please buy all foods or drinks in Kumamoto JR station as you need because there's no any convenient stores nearby the hotel. Room was clean. Staff were helpful.

    Reviewed December 23, 2018
    7.6
    Very good
    Ker from Singapore
    Group
    Twin Room
    Stayed 1 night in November 2018

    Good location, spacious room”

    The location would have been excellent if not for the construction around the JR station that necessitated a detour in walking. Hotel is clean, well maintained and the room is spacious with thoughtful segregation of dressing room and shower/washroom from the sofa and beds. Service is good but English understanding is very limited. The only issue for us is that the beds are too hard for our liking and could not sleep well.

    Reviewed November 28, 2018
    10.0
    Exceptional
    GuanFu from Taiwan
    Family with young children
    Twin Non-Smoking
    Stayed 1 night in July 2018

    The hotel is very good”

    Staff is very professional, and sweet. They provide a utility case for baby.

    Reviewed January 10, 2019
    8.0
    Excellent
    Suet from Hong Kong
    Family with young children
    Small Double Non-Smoking
    Stayed 1 night in February 2018

    Very good”

    good

    Reviewed December 26, 2018
    8.8
    Excellent
    Daniel from United States
    Solo traveler
    Single Non Smoking
    Stayed 1 night in June 2017

    Very nice hotel ”

    It is adjacent to the Kumamoto train station so it is an easy walk. The room I had was pretty big so it was very comfortable. LAN connection is available in the room and WI-FI is also available. The staff was very helpful in connecting me with an English speaking person at the bus company for a reservation to Kurokawa Onsen. The neighborhood around this area is quiet. It is not the shopping and entertainment area which is closer to the Kumamoto Castle area. To get to the shopping area it’ll cost approx 1000-yen or a flat 170-yen on the tram.

    Reviewed July 01, 2017
    8.0
    Excellent
    Greg from United Kingdom
    Couple
    Stayed 2 nights in December 2011

    Nice hotel, clean rooms, pleasant staff”

    Big double bed in the room, great breakfast, excellent location.

    The hotel rooms were clean, the room had a bigger than usual double bed. The bathroom was tidy. The hotel was a little older than expected and needs refurbishing. The staff were very friendly and helpful.

    Reviewed January 08, 2012
    5.2
    G from Hong Kong
    Family with teens
    Superior Twin Non-Smoking
    Stayed 1 night in April 2017

    Staff with bad attitute”

    We had a very bad experience treated by a staff who speaks in mandarin. She insisted to talk to me in mandarin and said so many times that she did not understand English. I had already complained to the hotel while I was staying.

    Reviewed April 09, 2018
    4.4
    Ong from Singapore
    Couple
    Small Double Non-Smoking
    Stayed 2 nights in March 2018

    More like a business hotel. ”

    The New Hotel Kumamoto is just an average hotel with easy access to JR station but far away from the city center. This hotel is only suitable for business travellers, I would strongly suggest leisure travellers to stay at the city center instead of this hotel. There is no shopping mall or restaurants nearby. In- room facilities are old dated. Service standard is not consistent. Misleading information on the drinks provided in in room fridge. It was mentioned that drinks are included in the bill and only charged if we take on our last day. This is not the case as I was charged for the drinks before my last day.

    Reviewed March 10, 2018
    8.0
    Excellent
    Yin from Hong Kong
    Family with teens
    Triple Room - Non-Smoking
    Stayed 1 night in November 2018

    Nice location ”

    Near JR Station with 5-10 mins walk , The room is big enough with the stay of three people

    Reviewed December 07, 2018
    9.2
    Exceptional
    Leslie from Singapore
    Couple
    Corner Double Room - Non-Smoking
    Stayed 2 nights in October 2018

    Decent hotel ”

    Good location, breakfast is decent. Room is ok.

    Reviewed October 18, 2018
    7.6
    Very good
    Wing from Hong Kong
    Group
    Triple Room - Non-Smoking
    Stayed 4 nights in November 2018

    Friendly staff and spacious room”

    I've been traveling to Kumamoto with two friends. Thus, I've reserved a room with three single bed. Spacious hotel room design, so you don't need to worry about where to put your luggage. Convenient location where is just 5 minutes walk to JR station while airport shuttle bus stop and inner-city tram stop are at downstairs; however, JR station is now under maintenance, one of the underground shopping mall was closed permanently. If you've decided to go shopping, I would recommend you to book the hotel near the transportation center.

    Reviewed December 02, 2018
    9.6
    Exceptional
    TING from Taiwan
    Couple
    Standard Double Room - Non-Smoking
    Stayed 1 night in December 2018

    The location is great!”

    The location is great for visitors taking JR trains. The walking distance.

    Reviewed December 11, 2018
    8.0
    Excellent
    Chong from Hong Kong
    Couple
    Small Double - Smoking
    Stayed 1 night in June 2018

    Old but nice hotel”

    Breakfast is great. Staffs are polite.

    Reviewed June 26, 2018
    10.0
    Exceptional
    Steve from United States
    Family with teens
    Small Double Non-Smoking
    Stayed 3 nights in April 2018

    Very nice, quiet hotel next to the train station”

    We stayed two nights. The beds were comfortable and there was a nice variety at breakfast.

    Reviewed April 24, 2018
    10.0
    Exceptional
    RANRAN from Germany
    Couple
    Small Double Non-Smoking
    Stayed 2 nights in April 2018

    Nice location and good service.”

    Nearby Kumamoto JR sta, Probably 3mins walk. The room is tiny, everything nice and convience.

    Reviewed April 17, 2018
    12345
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    • Exceptional location
    • The Sakuranokoji Shopping Arcade
    • Kumamoto Train Station is within 0.31 km