The New Kenilworth Hotel-Kolkata
The New Kenilworth Hotel-Kolkata
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"Location good."

Darren

|

December 23, 2017

Executive Room - Guestroom The New Kenilworth Hotel-Kolkata
Executive Room - Guestroom
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Interior view The New Kenilworth Hotel-Kolkata
Interior view
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Fitness center The New Kenilworth Hotel-Kolkata
Fitness center
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Ballroom The New Kenilworth Hotel-Kolkata
Ballroom
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See map The New Kenilworth Hotel-Kolkata
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Excellent
Location
8.8
See all 25 photos The New Kenilworth Hotel-Kolkata
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What guests are saying:
A wonderful experience
Mark from Australia
Family with teens
This hotel is a very good option for a short business trip, rooms are spacious and clean, very central location and easy access (taxi drivers know it which makes it easier), and a great value for money
David from France
Business traveler
Pleasant
Maneesh from India
Business traveler
we enjoyed our stay as the rooms were good, staff very co operative and location was central
WALTER from India
Couple
our stay was made very comfortable by extremely supporting and attentive staff.
shailendra from India
Family with young children
My stay at the hotel was very comfortable and the reception staff were very helpful.
Sood from United Kingdom
Business traveler
Great location but lacking in modern facilities at reception.
Diwakar from United States
Family with young children
Our stay was very comfortable. A true oasis is the cacophony of noise and traffic in this city of Calcutta. We would definitely stay at The New Kenilworth Hotel again.
Mary from Australia
Couple
Very pleasant stay - attentive staff who tried to fulfil expectations.
Harsha from United Kingdom
Solo traveler
It was excellent and we enjoyed the way we were treated at the Kenilworth. A blessing to us!
Michael from United States
Couple

The New Kenilworth Hotel-Kolkata

Excellent location
- 720 meters from city center
- What's nearby?
Excellent
From 126 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.6
Value for money7.7
Distance to city center1.Km
Location rating8.8
Nearest airportNetaji Subhash Chandra Bose International Airport (CCU)
Distance to airport14.7 km
  • Airport transfer

  • Located in heart of Kolkata

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
Suite
Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 queen bed
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Business Club Room
Business Club Room
...
  • Room size: 23.41 m²/252 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Room
Executive Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 37 m²/398 ft²
  • Shower
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Presidential Suite
Presidential Suite
...
  • City view
  • Shower
  • 1 king bed
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Double Or Twin Business
Double Or Twin Business
...
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    Double Or Twin Standard
    Double Or Twin Standard
    ...
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      Room Capacity 6
      Room Capacity 6
      ...
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        Bed in dormitory FEMALE ROOM
        Bed in dormitory FEMALE ROOM
        ...
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          Room Capacity 8
          Room Capacity 8
          ...
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            Have a question for The New Kenilworth Hotel-Kolkata?

            What people love about the property

            • "Great place to stay"

              Lalit

              |

              November 7, 2016

            • "Good location and comfort; my second stay and it was good.."

              SIDDHARTHA

              |

              July 11, 2016

            • "Central location of the hotel is very convenient."

              harsha

              |

              March 1, 2016

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            More about The New Kenilworth Hotel-Kolkata

            More about The New Kenilworth Hotel-Kolkata

            "Staff was consistently polite and accommodating."

            samuel

            |

            May 16, 2017

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "They have the best kebabs and one of the best spas in kolkat..."

            Morshedul

            |

            July 19, 2017

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (126)Booking.com Reviews (352)
            8.2
            /
            10
            Cleanliness8.6
            Facilities7.6
            Location8.8
            Room comfort and quality8.3
            Service8.2
            Value for money7.7
            Provided by verified guests of Agoda
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            All guests (126)
            All room types
            Showing 100 verified guest comments
            12345
            5.2
            David from United Kingdom
            Business traveler
            Executive Room
            Stayed 3 nights in May 2018
            Generally a comfortable hotel in a good location.”
            Room was comfortable and cleanliness good. I prepaid for bed breakfast and evening meal which turned out to be a bad move. First night ordered a very basic meal but when I ordered a meal on the second night was told by the waiter that it wasn't included in the package! No mention of meal restrictions were given in advance by the booking website or hotel on arrival. When I complained the restaurant manager did apologise. I later complained to the duty manager who said he would get back to me the following day. He didn't. I had asked for a part refund but was ignored. After three nights I checked out and moved to the Lallt Great Eastern. No problems there. In short the Kenilworth is in a good quiet location, room was fine, but the hotel is over priced and I was let down badly by poor customer service. Very disappointing.
            Reviewed August 06, 2018
            7.2
            Very good
            Keng from Singapore
            Solo traveler
            Executive Room
            Stayed 1 night in March 2018
            Pleasant hotel”
            The location of the hotel, in central Kolkata, is convenient. The facilities and all are also good. Their bar and restaurant look nice but I didn't manage to try the food as I have made some other plans. The price of a night here though could be a little on the high side. Overall, can consider staying here if you are not tight on budget.
            Reviewed April 04, 2018
            10.0
            Exceptional
            Nischal from New Zealand
            Couple
            Executive Room
            Stayed 5 nights in February 2018
            Booked for parents, best choice!”
            Sent my parents on a Kolkata tour for their wedding anniversary. They loved everything about the hotel - breakfast buffet, room, facilities. Most of all, they were complimentary about the hotel staff- courteous and helpful without being intrusive.
            Reviewed February 26, 2018
            4.0
            Subhasree from India
            Couple
            Executive Room
            Stayed 2 nights in January 2018
            Huge disappointment from Kenilworth!! Unethical receptionists, no value for amount. Feels cheated!!”
            A huge disappointment. While checking in, the reception sprung in a surprise saying that the AC was not working properly due to upgrading of equipment and it would be set at some constant temperature after the payment was made (for the second night, the first night was already charged). But the AC was not working at all. After complaining they brought in a Pedestal Fan and suggested we open the windows if needed. Moreover, we were given a room on the 6th floor and hammering work was going on till 1 am. It was hot the next day and when we wanted them to cancel the room for the second night and refund our payment, the receptionist said they have no policy and we had to settle for a cooler. We do not mind the fan/cooler, but it should have informed before the payment was made and not after. The amount charged for such a property is worthless as staff does not respond timely, seem apologetic or feel necessary to inform guests, work goes on upto 1am. Not a way to treat guests!!
            Reviewed February 01, 2018
            6.4
            Good
            Mohammad from Bangladesh
            Business traveler
            Executive Room
            Stayed 3 nights in January 2018
            Worst ”
            No AC during my 2 days stay
            Reviewed January 26, 2018
            10.0
            Exceptional
            Darren from China
            Business traveler
            Executive Room
            Stayed 1 night in December 2017
            All good. Location good. ”
            All good. Location good.
            Reviewed December 23, 2017
            9.2
            Exceptional
            Pooja from India
            Couple
            Executive Room
            Stayed 2 nights in September 2017
            AmaZing stay ”
            Had a wonderful stay. Issues if bed size but the facilities, staff , location took over the minus points.
            Reviewed September 22, 2017
            9.6
            Exceptional
            Khwaja from Bangladesh
            Group
            Executive Room
            Stayed 4 nights in August 2017
            Great location and value for money”
            Very helpful staff, great location and good value for money
            Reviewed August 14, 2017
            10.0
            Exceptional
            Morshedul from Bangladesh
            Solo traveler
            Executive Room
            Stayed 1 night in March 2017
            Excellent hotel”
            They have the best kebabs and one of the best spas in kolkata.
            Reviewed July 19, 2017
            9.2
            Exceptional
            samuel from United States
            Business traveler
            Executive Room
            Stayed 1 night in May 2017
            Pleasant surprise in central Kolkata”
            The room and all facilities were clean and above expectation. Well equipped fitness room compared with other hotels in this price range. Staff was consistently polite and accommodating.
            Reviewed May 16, 2017
            9.2
            Exceptional
            dennis from Australia
            Couple
            Executive Room
            Stayed 5 nights in March 2017
            great hotel, friendly helpful staff”
            if you eat all your meals at the hotel it is expensive room charge fair hotel stay a pleasure and staff very helpful breakfasts are great facilities and garden marvellous would definately stay again
            Reviewed March 17, 2017
            7.6
            Very good
            Mario from Portugal
            Solo traveler
            Executive Room
            Stayed 1 night in January 2017
            An oasis in Kolkata”
            A good option to say in Kolkata.
            Reviewed January 16, 2017
            8.0
            Excellent
            adityaraj from United States
            Solo traveler
            Executive Room
            Stayed 3 nights in September 2016
            Good hotel good value ”
            NO Complains.
            Reviewed January 11, 2017
            9.2
            Exceptional
            Lalit from United States
            Solo traveler
            Business Club Room
            Stayed 4 nights in November 2016
            Relaxing and convenient vacation ”
            Great place to stay
            Reviewed November 07, 2016
            8.4
            Excellent
            ritwik from India
            Couple
            Executive Room
            Stayed 2 nights in October 2016
            If you in kolkata for a business trip this is a good option as it's in the heart of the city.”
            Good service, courteous staff, cleanliness maintained and overall good experience. Ranjan Bhagat the restaurant manager was very helpful. I needed a saridon and vics vapour up which the staff provided me. Overall very good experience. The service standards and attentiveness towards a guest can be improved though. Else I enjoyed my stay.
            Reviewed October 17, 2016
            8.4
            Excellent
            shrawan from Nepal
            Solo traveler
            Executive Room
            Stayed 3 nights in September 2016
            Average Hotel with High Charges compared to other Hotels”
            Service of Inroom dining is very poor
            Reviewed September 28, 2016
            8.8
            Excellent
            SIDDHARTHA from India
            Solo traveler
            Executive Room
            Stayed 2 nights in July 2016
            Good location and comfort”
            Good location and comfort; my second stay and it was good..
            Reviewed July 11, 2016
            8.0
            Excellent
            harsha from India
            Business traveler
            Executive Room
            Stayed 4 nights in February 2016
            Could have been better !”
            Being one of the high end hotels we were quite dissatisfied with the size of the rooms. Not as spacious as we expected. The staff were friendly and courteous, but not very professional. Inconsistencies in food, not the same taste every time. Showers not hot always. All in all a good experience. Cleanliness, comfort, room service were good. Food was tasty. Very impressed with the security personel and concierge who were very helpful. Central location of the hotel is very convenient.
            Reviewed March 01, 2016
            8.0
            Excellent
            rezwanul from Bangladesh
            Business traveler
            Executive Room
            Stayed 1 night in February 2016
            Nice”
            Hotel is nice but the lobby has damp smell. Rooms are nice
            Reviewed February 19, 2016
            9.7
            Exceptional
            John from United Kingdom
            Couple
            Business Club Room
            Stayed 7 nights in December 2015
            A lovely week's stay”
            Comfort and cleanliness; staff friendliness and attentiveness; our hotel driver, Dipak Singh
            We stayed a full week, December 21-28, and it was a most relaxing stay. The location in the old city center was exactly what we wanted, and the compound is a lovely oasis. A high quality experience.
            Reviewed January 05, 2016
            12345
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