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Very good7.5
Based on 27 reviews
The New London Carlton Hotel
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7.8 Very good location
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7.8Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Airport transfer

  • Elevator

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Room choices
Luxury family room
...
  • 30 m²
  • Non-smoking
  • 2 single beds
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Standard Double Room
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  • 15 m²
  • Non-smoking
  • 1 double bed and 1 queen be...
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Luxury Suite Double
...
  • 18 m²
  • Non-smoking
  • 1 double bed
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Junior Suite
...
  • 19 m²
  • Non-smoking
  • 1 double bed
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Two Bedroom Apartment
...
  • 50 m²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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One Bedroom Apartment
...
  • 22 m²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Studio Apartment
...
  • 25 m²
  • Non-smoking
  • 1 double bed
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Standard Single Room
...
  • 13 m²
  • Non-smoking
  • 1 single bed
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Double Luxury
...
  • 18 m²
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Junior Suite Standard
...
  • 22 m²
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Nearest essentials

Airports
  • 17 kilometers to
  • London City Airport (LCY)
  • 20 kilometers to
  • London Heathrow Airport (LHR)
Public transportation
  • 450 meters to
  • Kilburn High Road Train Station
  • 450 meters to
  • Maida Vale Tube Station
Hospital or clinic
  • 1.2 kilometers to
  • The Wellington Hospital
Pharmacy
  • 450 meters to
  • Vineyard Pharmacy
Convenience store
  • 650 meters to
  • WHSmith
Cash withdrawal
  • 400 meters to
  • ATM

More about The New London Carlton Hotel

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What they offer

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Guest policies

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Verified guest reviews

Agoda Reviews (27)
Booking.com Reviews (618)

5.4

Filter by guest type:
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 7.8
  • Room comfort and quality 7.8
  • Service 8.1
  • Value for money 7.5
Very good
  • Cleanliness 8.3
  • Facilities 6.5
  • Location 8.3
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 7.7
  • Cleanliness 8.2
  • Facilities 7.3
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 8.0
  • Value for money 8.2
  • Cleanliness 6.5
  • Facilities 6.0
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 6.5
Very good
  • Cleanliness 8.0
  • Facilities 5.0
  • Location 6.7
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 7.3
  • Cleanliness 6.0
  • Facilities 7.0
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 6.7
  • Value for money 6.0
Very good
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.0
  • Service 6.0
  • Value for money 8.0
Provided by verified guests of Agoda
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Showing 21 verified guest comments
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4.4
Paul from United Kingdom
Couple
Luxury Suite Double
Stayed 1 night in June 2017
You've changed”
I have stayed here many times and been happy but there must have been a change in management. A surly, insolent young man when we arrived refused to let us even leave our bags as we were 10 minutes before official check in. Previously I have been allowed to check in as much as 2 hours early if the room was ready. When I mentioned this he said 'well that wasn't me'. As a result, we had to leave our bags in the car and check in at midnight. We booked a luxury double suite but the room was the smallest I have ever stayed in at this hotel, the shower was a dribble and the drain was blocked. Everything was grubby. At check out, the receptionist was unable to tell us if breakfast was included so decided that if we wanted it we would have to pay extra. While dealing with our query, she kept holding up one finger and answering the telephone. Eventually we gave up on breakfast and went elsewhere. This very sad as the NLC was one of my favourite hotels to stay in when visiting London.
Reviewed June 10, 2017
1 traveler found this review helpful. Did you? |
9.6
Maria from United Kingdom
Couple
Standard Double Room
Stayed 1 night in February 2017
Good location Friendly staff”
Good bus, tube and rail route
Reviewed February 22, 2017
Did you find this review helpful? |
8.4
Glenn
Business traveler
Standard Double Room
Stayed 1 night in January 2017
Staff were very helpful. Clean, warm and complementary breakfast was big enough and nicely served.”
A few minor things needed attention, some power points were very loose and shower head was prone to attacking. Plenty of toiletries and towels though. Iron, ironing board , safe and hairdrier all in the room . Bed was comfortable and clean.
Reviewed January 08, 2017
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9.2
Brian from United States
Business traveler
Luxury Suite Double
Stayed 2 nights in November 2016
Good value”
The staff are friendly, but they could use a good maintenance guy.
Reviewed November 07, 2016
Did you find this review helpful? |
7.2
Joyce from Netherlands
Group
Junior Suite
Stayed 1 night in October 2016
check nr of beds made”
In general this was ok, but we made a reservation for 5 people and only 4 beds were made. When we asked for additional bed, we had to make our own and they were not very helpful other than 'just' providing some sheets. In one of the rooms the hairdryer was not working, but fortunately we got another one.
Reviewed October 27, 2016
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9.6
Fiona from Australia
Family with young children
Junior Suite
Stayed 1 night in October 2016
We found it!”
We needed to stay somewhere cheap and cheerful for one night which in London is incredibly difficult to find! We found it here.
Reviewed October 09, 2016
1 traveler found this review helpful. Did you? |
8.0
Jack from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in September 2016
Very nice very modern loads of room too also cleen and very friendly staff :) would deffo go again ”
How nice the room was and just in general nice and new and modern cons have to pay extra for full engalish.
Reviewed September 27, 2016
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9.2
Brian from United States
Business traveler
Junior Suite
Stayed 2 nights in September 2016
Good value”
It has nice rooms and very spacious and the staff are very friendly. The breakfast is a bit thin and the wifi bandwidth is thin at best.
Reviewed September 23, 2016
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5.0
WUTTHIPORN from Thailand
Family with teens
Standard Double Room
Stayed 1 night in February 2015
The reception & breakfast are not quite nice and ”
None
So so.
Reviewed March 05, 2015
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8.7
CHEW from Singapore
Family with young children
One Bedroom Apartment
Stayed 3 nights in November 2014
Very good location”
Location, staff friendliness and clean room
It is slightly out of town, but with excellence Amenities. Around the hotel you can find many reasonable price food / restaurants and supermarket. Train station is just 10 minutes walk away. Hotel is clean and tidied daily. It also provide a pantry, with light cooking.
Reviewed November 23, 2014
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