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The New Otani Kaimana Beach Hotel

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Very good
Based on 63 reviewsSee what guests said
7.7
The New Otani Kaimana Beach Hotel
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Balcony/terrace
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Ballroom
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7.7 Very good guest rating
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"I have visited Japan many times! The New Otani Beach Hotel h..."

JayUnited States
Exterior view
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8.1 Excellent location
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8.1Location
  • 30 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

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Room choices
1 Bedroom
...
  • No view
  • 51 m²/549 ft²
  • 2 single beds and 1 queen b...
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Superior Ocean View
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  • Ocean view
  • 29.2 m²/314 ft²
  • 2 single beds and 1 queen b...
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Deluxe Room
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  • Mountain view
  • 40.8 m²/439 ft²
  • 1 queen bed and 1 sofa bed
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Moderate
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  • No view
  • 18 m²/194 ft²
  • 2 single beds and 1 queen b...
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Diamond Head View
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  • Mountain view
  • 26 m²/280 ft²
  • 2 single beds and 1 queen b...
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Ocean View
...
  • Ocean view
  • 19 m²/205 ft²
  • 1 queen bed
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Superior Ocean
...
  • Ocean view
  • 37 m²/398 ft²
  • 1 king bed or 2 single beds
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Verified guest reviews

Agoda Reviews (63)
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Cleanliness7.7
Facilities7.0
Location8.1
Room comfort and quality7.9
Service7.7
Value for money7.1
Provided by verified guests of Agoda
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8.4
Theresa from Australia
Couple
Diamond Head View
Stayed 3 nights in July 2017
Excellent
Lovely hotel on kiamana beach with lovely and helpful staff.. main con is it is over 1 km walk to Waikiki. This not bad unless you want to be central to shops and restaurants. The hotel restaurant is beautiful but you have to make reservations every time and there are few other options around especially breakfast
Reviewed July 09, 2017
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10.0
Jay from United States
Couple
Diamond Head View
Stayed 1 night in January 2017
Outstanding value hotel!
I have visited Japan many times! The New Otani Beach Hotel has maintained the high standards I had anticipated! I will visit again
Reviewed February 03, 2017
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4.8
robert from United Kingdom
Couple
Diamond Head View
Stayed 1 night in January 2017
Location ok for diamond head
No pool no private beach access and the still charge resort fee not sure why, for the money there are much better hotels to choose from
Reviewed February 01, 2017
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9.6
Anthony from Australia
Couple
1 Bedroom
Stayed 4 nights in August 2016
Amazing
5th time staying. love the location, am rebooking for a quick get away for April.
Reviewed August 16, 2016
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6.4
Xin from Germany
Couple
Moderate
Stayed 2 nights in July 2016
we had a nice stay but staff were not nice at our check out
We loved our stay at the Kaimana Beach Hotel. It is one of few hotels with direct beach access if this is important for you. Room was excellent and clean. Hotel staff were nice - mostly. We had a problem during our check out in the early morning with the reception staff, because in our booking it was not clear to us if the resort fee was paid already or not. When asking the staff the person there wasn't friendly in any way and said we need to pay it right away - not even answering our request. I think personell at least should take requests seriously and stay friendly. Until now we just paid it and there is no contact from the hotel regarding this issue.
Reviewed July 20, 2016
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9.3
Hobart from United States
Family with teens
Superior Ocean View
Stayed 5 nights in November 2015
Executive
Location, service and efficiency
Excellent Will do it again
Reviewed December 05, 2015
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3.7
Katie from New Zealand
Couple
Moderate
Stayed 8 nights in June 2015
Honeymooners with no attention at all.
It was right next to the beach
The pictures of the hotel only show the top rooms but it seems The standard rooms have not been worked on for some time. The decor was old fashioned, the shower was hot and cold and there was mould and flies stuck to the ceiling. We were hoping we may have had some special attention in some way for our honeymoon. We got none. Not even a congratulations. The bed was two joined together and highly uncomfortable. The TV didn't work properly. We will not be returning to this hotel again.
Reviewed June 21, 2015
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8.3
Philippa from United Kingdom
Couple
Superior Ocean View
Stayed 2 nights in December 2014
Wonderful views away from intense end of Waikiki
Views from the balcony across Waikiki and the ocean. Relative quietness. Cleanliness.
The New Otani delivered what we had hoped for: a wonderful view across Waikiki but at a distance from the main hustle and bustle of the city. The room was a good size and very clean. (We had a 'superior room' so the views may be different from other rooms). The staff were very efficient and helpful. Our only small complaint was that we had to wait an hour to check in as the room wasn't ready at 2pm, and we hadn't been warned in advance that we would need to book a table at the restaurant (to be fair it was over new year period but it would have been nice to have been contacted to recommend booking). Would definitely stay here again.
Reviewed January 07, 2015
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8.0
HIROAKI from Japan
Business traveler
Diamond Head View
Stayed 5 nights in November 2014
neat hotel
Good landscape, Good hospitality, excellent food
Little far from Wwkikiki beach but quiet. Food at the restrant was very nice.
Reviewed November 09, 2014
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6.0
Sheldon from United States
Couple
Moderate
Stayed 2 nights in July 2014
Disappointed
1) Location: Away from the hustle & bustle of Waikiki, but close enough to walk the strip, 2) Hau Tree Restaurant, 3) On the Beach
We were "upgraded" to a room that both AC units were not working.Stayed @ 84F after 8 hrs. So, We were moved to another room...a room with a TV that was not working. We were made to feel that it was our fault for reporting the issues to late in the day (no on to fix anything late at night). Is it not the hotel's responsibility to insure that every aspect of our stay is in working order ? When rent it out when it's not ready ? Very Disappointing hotel stay.
Reviewed July 30, 2014
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The New Otani Kaimana Beach Hotel
|Very good 7.7
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