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The Nook Hotel Hangzhou
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7.7 Very good location
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7.7Location
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Excellent
From 47 reviewsSee what guests said
9.0
100% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe Hill View
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  • Mountain view
  • 45 m²/484 ft²
  • 1 king bed
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Hill View Double Bed Room
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  • Mountain view
  • 42 m²/452 ft²
  • 1 king bed
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Superior Twin Room
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  • Park view
  • 35 m²/377 ft²
  • 2 semi double beds
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Premier King Room
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  • Mountain view
  • 47 m²/506 ft²
  • 1 king bed
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Superior King Room
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  • Garden view
  • 35 m²/377 ft²
  • 1 king bed
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Standard Queen Room with Mountain View
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  • Shower
  • 1 king bed
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Executive Room with Mountain View
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  • Shower
  • 1 king bed
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King-sized room
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  • 1 king bed
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Executive Room with Mountain View
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  • 1 king bed
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Standard Queen Room with Mountain View
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  • 1 king bed
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Verified guest reviews

Agoda Reviews (47)Booking.com Reviews (450)
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Cleanliness9.5
Facilities8.9
Location7.7
Service9.5
Value for money9.3
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Showing 33 verified guest comments
1234
8.4
puay from Malaysia
Couple
Deluxe Hill View
Stayed 2 nights in November 2017
Love this hotel
Modern design, value for money. Only thing was the room didn’t come with breakfast
Reviewed November 25, 2017
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9.2
Moi from Australia
Couple
Stayed 2 nights in November 2017
Excellent! Highly recommended!
Staffs great especially the manager, speaks very good english and attend to us personally each time.. The most comfortable bed and room ever! Bathroom a little on the dark side but ok. Subdued lights and very quiet. Still very new. Breakfast was order as you want Yum Cha (yummy)and a small selection of western choices. Coffee not so good but available in lounge and room. Lounge with library(mostly Chinese) and excellent coffee and cookies. Free bikes to use. Great to use as a bit further away from attractions. Situated between the Xixi Wetlands and the Westlake with the hills just opposite.
Reviewed November 12, 2017
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6.8
marc from France
Business traveler
Superior King Room
Stayed 1 night in March 2017
Good
too far from downtown, but the hotel is very clean and new
Reviewed October 17, 2017
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8.8
Xiaoxin from United States
Family with young children
Superior King Room
Stayed 4 nights in January 2017
A nice hotel to stay as a family
Nook is very pretty. The location is not as convenient as other popular five stars but it is very close to Xi'hu. Staff is super friendly.
Reviewed January 06, 2017
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9.6
Kit from Hong Kong
Business traveler
Deluxe Hill View
Stayed 1 night in December 2016
Great service at front desk and great design
Superb service at the front desk provided by Yoyo. The room was spacious and well design. I would definitely go back.
Reviewed December 13, 2016
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9.6
wanhsuan from Taiwan
Group
Superior King Room
Stayed 1 night in November 2016
Perfact experience
Highly recommand !! Service is nice and staff are well trained. They create a cozy place to stay!!!and love the decoraion! Definitly my first choice in 杭州
Reviewed November 28, 2016
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9.6
Isti from Hong Kong
Solo traveler
Superior Twin Room
Stayed 1 night in November 2016
GOOD
GOod
Reviewed November 18, 2016
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9.2
bruno from Hong Kong
Family with teens
Premier King Room
Stayed 4 nights in November 2016
good experience in Hangzhou
we reccomend highly to anyone visiting Hangzhou to book and stay at Nook Hotel. Location is good as is near some of the sights of the city (in case you travel there for tourism) as well as near some of the offices of key companies (to name one the campus of Alibaba). what made us (my family) happy about the experience is the fact that this is not part of a chain, is what we always tend to call a "boutique" hotel (which usually means is a small hotel) and seems to be the investment of someone in China who wanted to put his mark in the hotel industry in his/her own way. Price is very reasonable, rooms are nice, lobby is confortable, plenty of books and chairs to sit, a good chinese restaurant in the same building, a useful Starbucks at walking distance plus a few other restaurants. The staff, in general very young, is very useful, regardless of the degree of english langugage they have. We want in particular to mention Bruce, a young chinese, duty manager there, who has been very helpful in every istance we need help, direction, advise. Well done, Bruce. We have two hopes: that more "Nook type hotels" will be opened in China in the future And that at Nook they will learn the "art" of maintaing standards of service and standard of the building. Too many times in China new buildings, including hotels, are very nice for the first 6 months of their life, and then inevitably they start deteriorate and with it "the experience" deteriorates as well. Bruno Feltracco
Reviewed November 15, 2016
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9.2
rujinop from Thailand
Solo traveler
Superior King Room
Stayed 1 night in November 2016
A place to stay in Hangzhou
Great environment, nice hotel and staffs are exceptional.
Reviewed November 11, 2016
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5.6
Bruce from Australia
Couple
Hill View Double Bed Room
Stayed 2 nights in July 2016
Nice try
This is a very new hotel so the facility is clean and fresh. The location is very out of the way even though it is in West Lake district. You will pay at least $US8-10 a day on cabs to any place on the lake or other tourist area. The bed in the room is big and comfortable, but very poorly designed, so you will be lucky not to stub your toe or fall down tripping over the bed legs. The nightstand lamp (on only on one side of the bed) hangs too low but you wont notice it until you crack your head standing up. The lighting in the bathroom area is absolutely worthless. You can barely see your face in the mirror, so don't plan of doing anything like combing your hair or putting on make up in there. The bathroom area is partly partitioned with dark glass, which you can see through. So having it on the door to the toilet cubicle does nothing for privacy, if you care about that. It should have at least been frosted glass. The shower is big, but the drainage and recess are poorly designed. Consequently, it only took five minutes to flood the bathroom floor nearly out into the hotel corridor. The entry door to the hotel room was poorly hung so it scrapped along the floor when you open the door. We had a nice corner room with big windows and a view across to the road to the mountain. Advice: spend more money on a different hotel.
Reviewed July 14, 2016
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