Dirty rooms and mattress, no basic mirror in the room”

The hotel is in a good location. However, the rooms are dirty, the mattress was black, carpet full of dust and the bathroom cubicle was very small. The room had no mirror and the bathroom had no clothes rack/door rail. Won't visit again.

Only in an Emergency ”

Totally overpriced for a tiny room that could have done with a decent vacuum clean, particulaly behind & underneatah the bed. Additional charges for WiFi and Breakfast which was included in every one of my 5 week tour of Great Britain! It was more like a youth hostel than a private hotel. The only thing going for it was a new dining room annex which suggested they knew how tired the whole place was! The other decent thing was parking. Rob. New Zealand.

Very good”

Quite good value for money, quiet area and handy for getting bus. Not impressed that towels left on the shower were not replaced and were left with wet towels to use again the next day. Nowhere in bathroom to place towels or toiletries. Ok for the money

Comfortable stay at a reasonable price ”

I was struggling to find a low cost hotel on a rugby international weekend in Edinburgh. So very grateful when this hotel showed up on an Agoda search. It is about 1 mile from the town centre with very frequent buses up to the bridges. The room was lovely, spacious, quiet and comfortable. There was no food available at night however Cameron Toll shopping centre is very close with food options.

Passable for overnight stay ”

It’s okay for one night stay. Not very close to the city centre, but there is a bus stop next to the hotel. My room was small and not very clean. Heating was off during the night. No chair, or desk. Bed was more, or less comfortable. Would stay again, but only if there is nothing else available.

Would not stay at this hotel again”

If I could I would give this hotel zero stars. They said they had free WiFi but when we got there it wouldn’t work in our room. When we said it didn’t work they told us that it was free in the lobby but to use it in our rooms we had to pay but yet they advertise FREE WiFi. They would replace our tea/coffee mugs but would not replace our tea bag, milk, sugar, coffee, or soaps for the shower. On night I went down with a list of all that we needed and the guy at the desk as if we wanted it for free. For the amount of money that I payed the service that we received was very poor. Oh! And the pillows were hard as rocks.

Charming hotel & neighbourhood ”

Easy to get to city center by bus,bus stop is just infront of the hotel. I would suggest to get a multiple travel day ticket(cost £4 per day)if staying here. Charming & quiet neighbourhood. No lift, so travel light or do reconsider other alternatives

Disappointing.”

The room was disappointingly small for a double and whilst some of the room had been updated, the rest was old and tired. Location meant a 30 min walk into city centre which was good. Breakfast and WiFi are an extra cost but parking was free.

Excellent”

Excellent for the price. Clean, comfortable room. Easy to find. Free parking. Pleasant staff

Good place”

Right on a bus stop- including the airport bus. 10 mins walk to large shopping centre. Wifi kept dropping out.

couple with babyboy”

We stayed only one night in the Hotel, but we were extremely satisfied! We wish we could have stayed longer! The staff was super kind, and helped us in everything that we asked for! We lost our pushchair on the flight and they provided another one for us, that in the end we could take with us as we had to travel further. The room was a bit small for us, though we were in 3 with a baby, but it was nice that the shower and the toilet facilities were inside. The hotel stays in a nice and pleasant area, close to a shopping center, and we could take a bus to the city center which took around 8-10 minutes, so the location was also perfect! We definitely recommend it to everybody, for singles, couples or for families!

b&b only, no service at all, even continental breakfast self service. ”

No service, rubbish all over car park, bleach smell throughout, no bar, no dinner, not a hotel just a b&b, and not a good one. Clean, but not a good choice...shower more of a dribble, and reminded me of 1970's. Chair broken. No one at reception on check out, sign taped to desk throughout stay saying back in ten minutes. Find somewhere else!

Horrible”

- Our bathroom had mould in the shower and was dirty - The toilet brush had toilet paper and faeces tangled within it - The shower did not give out hot water so I had to have a cold shower - The glasses provided for drinking water were dirty - The taps in the sink do not work properly where they would either give no water at all or spurt water at you. Very disappointed.

Very good”

Great price and amazing reception staff. Very friendly and helpful. Room was a good size and tidy. Had issues with Tv as the remote wasn’t working. So had to do without one as they didn’t provide another one. About 30 minutes walk from royal mile and shopping centre.

We had room 22 ,to say it was dirty woul be an understatement”

Staff nice, the hotel is very dated and dirty, would not recommend this hotel, the outside looked nothing like the images on their adverts the gardens were over grown and untidy.The only saving grace was that the breakfast was good.

Good”

Clean but basic, but at £53 a night it was value for money. If cost important or on a budget its fine

Cheap accommodation ”

I would say value for money however there are few cons as you have to pay £5 per day to use WiFi in room, also £7per person breakfast not worth it

Exceptional”

Nice firm bed, location very handy for town, on bus route.

Not the worst but close”

Advertised bar and cooked breakfast but neither available. Rooms tiered, mediocre at best, beds terrible. Manager/owner had a couldn’t care less attitude when we checked in. Made Fawlty Towers look like a slick well oiled business model, only would have been better if Manwell had worked there.

Worst hotel I've stayed at in years”

This hotel is very run down and has next to no amenities. It's not close to anything, we ended up going to the Travelodge next door to buy water from their vending machine It is close to bus lines however. Shower was tiny and had extensive mold. Breakfast was meh, we only ate it because we thought it was free but we found out when we checked out that they charged £4 per person per day. Bed was uncomfortable. Room was noisy especially after a couple dozen Italian tourists arrived well after 10:00 p.m. Did not have any sense of security, some of the poorest sleep we've had in decades.