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The Northumberland Hotel

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Review score5.6
Based on 16 reviews
The Northumberland Hotel
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6.1 Good location
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6.1Location
  • Daily housekeeping

  • Bar

  • Garden

  • Smoking area

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Room choices
Quadruple Room with Shower
...
  • Garden view
  • 6 m²
  • 3 single beds and 1 double ...
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Double Room
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  • 5 m²
  • Smoking allowed
  • 1 double bed
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Family Room (3 Adults)
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  • 5 m²
  • Smoking allowed
  • 1 single bed and 1 double b...
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Single Room
...
  • 3 m²
  • Smoking allowed
  • 1 single bed
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Twin Room
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  • 5 m²
  • Smoking allowed
  • 2 single beds
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Deluxe Quadruple Room
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  • 2 single beds and 1 double ...
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Nearest essentials

Airports
  • 13 kilometers to
  • Edinburgh Airport (EDI)
  • 29 kilometers to
  • Fife Airport
Public transportation
  • 3 kilometers to
  • Edinburgh Train Station
  • 3.7 kilometers to
  • Haymarket Train Station
Hospital or clinic
  • 1.7 kilometers to
  • Royal Hospital for Sick Children
Pharmacy
  • 500 meters to
  • Well Pharmacy
Convenience store
  • 1.2 kilometers to
  • Tesco Express
Cash withdrawal
  • 200 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (16)
Booking.com Reviews (831)

3.8

Filter by guest type:
Review score
  • Cleanliness 5.8
  • Facilities 6.3
  • Location 6.1
  • Room comfort and quality 5.3
  • Service 5.4
  • Value for money 5.3
Review score
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 6.0
  • Service 6.0
  • Value for money 6.0
Review score
  • Cleanliness 4.7
  • Facilities 2.0
  • Location 4.7
  • Room comfort and quality 4.0
  • Service 3.3
  • Value for money 3.3
Review score
  • Cleanliness 5.0
  • Facilities 6.0
  • Location 5.0
  • Room comfort and quality 4.0
  • Service 4.0
  • Value for money 7.0
Exceptional
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
Review score
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 5.3
Review score
  • Cleanliness 5.7
  • Facilities 7.0
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 5.7
  • Value for money 4.7
Provided by verified guests of Agoda
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Room type
  • Twin Room
  • Double Room
  • Family Room (3 Adults)

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Showing 14 verified guest comments
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6.0
Iona from United Kingdom
Business traveler
Double Room
Stayed 2 nights in February 2017
Very cheap ”
Needs a little bit of attention since I saw cob webs on stair lights, bulbs gone out stair lights not replaced. Wiring of room and kettle not great as was needing to move kettle to floor to use it. Only got 2 little milks for the teas and coffee for 3 day stay. Broken handle on chest of drawers not fixed And 1 shampoo sachet for 3 days. It just felt a bit neglected. Couldn't park my car in the car park as cars badly parked on the 2nd night so was parked on street.
Reviewed February 18, 2017
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10.0
Aliz from Hungary
Family with young children
Double Room
Stayed 1 night in August 2016
couple with babyboy”
We stayed only one night in the Hotel, but we were extremely satisfied! We wish we could have stayed longer! The staff was super kind, and helped us in everything that we asked for! We lost our pushchair on the flight and they provided another one for us, that in the end we could take with us as we had to travel further. The room was a bit small for us, though we were in 3 with a baby, but it was nice that the shower and the toilet facilities were inside. The hotel stays in a nice and pleasant area, close to a shopping center, and we could take a bus to the city center which took around 8-10 minutes, so the location was also perfect! We definitely recommend it to everybody, for singles, couples or for families!
Reviewed September 09, 2016
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7.6
Boris from United Kingdom
Group
Family Room (3 Adults)
Stayed 2 nights in August 2016
A great hotel”
We had a nice trip there with the family.
Reviewed August 07, 2016
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4.8
Ramazan from United Kingdom
Family with teens
Twin Room
Stayed 3 nights in April 2016
not good as it is made out”
No room cleaned while stayed
Reviewed April 15, 2016
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2.7
Leah from Australia
Group
Family Room (3 Adults)
Stayed 1 night in December 2015
Disgraceful service”
Our stay was completely unacceptable. We arrived on NYE where the staff initially couldn't find our booking, and once shown our booking reference advised us that our room didn't have bathroom and that we would have to use a public toilet and wait for everyone to check out the next morning in order to use a shower in another room. We asked for some form of compensation and were offered complimentary CONTINENTAL breakfast, where the bread was stale and the fruit was off. I wouldn't feed the food to my dogs! We had plans for NYD but had to forfeit these plans due to having to wait for a spare room to shower in. Once provided with a room, we were told we'd have to wait another 20 minutes for the water to "heat up" and it never did so we all had an icy shower, in a dirty room from the previous occupants. There was rarely a person to contact at reception other than when we initially checked in. We ended up leaving the hotel in the afternoon and come back later in the day in order to voice our complaint to reception and the staff member was completely uninterested and seemed like what we had to say was nothing she hadn't heard before. Wouldn't recommend anyone to stay here, ever!!! Could have stayed in a hostel in the city centre for a quarter of the price and received better service. Don't waste your time staying here - absolutely disgraceful!!
Reviewed January 03, 2016
1 traveler found this review helpful. Did you? |
4.7
Derrick from United Kingdom
Couple
Double Room
Stayed 2 nights in October 2015
okay for first timers into the city”
checking in, breakafast and checking out
Awful, not enough information to first time guests. Had to find out stuff ourselves
Reviewed October 24, 2015
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5.3
Anna-Maree from New Zealand
Group
Stayed 3 nights in December 2011
Great Location and Service but not very Clean”
Great Location and friendly Staff
Unfortunately the room wasn't clean, rubbish under the beds and the showers had lipstick on them. Walls were paper thin which made a couple of nights rather uncomforatable!
Reviewed January 05, 2012
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4.3
KEITH from United Kingdom
Couple
Stayed 1 night in August 2011
Mediocre at best”
Location, straight road in to city centre
Paid extra for Wi-Fi that did'nt work and had to argue to get refund. Was told on arrival we had been given free upgrade - hate to think what the room would have been like without that,lol. Information on local travel was useful. 5 out of 10.
Reviewed September 05, 2011
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6.3
Poh from Singapore
Group
Stayed 1 night in June 2011
adequate facilities and location”
convenient location for an overnight stay
Hotel was located in a convenient enough area (although not near the city centre itself), with parking facilities on-site. Free breakfast provided from a certain hour onward. Rooms were rather small though adequately furnished and generally clean. Overall an alright experience if not particularly memorable. Good value for the price as an overnight stay.
Reviewed June 23, 2011
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5.0
rosa from Italy
Family with teens
Family Room (3 Adults)
Stayed 3 nights in August 2015
Il gabinetto del 1930”
stanza ampia , asciugamani grandi
una doccia del 1930 inutilizzabile , pavimento bagno sporco in tutti gli angoli e gli spazi tra le mattonelle con i soldi che prendono x una stanza senza colazione a notte , potrebbero rifare lavandino e doccia
Reviewed August 19, 2015
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The Northumberland Hotel
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