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The O Valley Hotel
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7.0 Very good guest rating
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"Ours stay was just of a stopover on our way to phuket . Din..."

SureshIndia
Swimming pool
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7.2 Very good location
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7.2Location
Very good
Based on 485 reviewsSee what guests said
7.0
  • Hot tub

  • Steamroom

  • Air conditioning

  • Balcony/terrace

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Room choices
Deluxe
...
  • City view
  • 68 m²/732 ft²
  • 1 double bed
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Superior
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  • City view
  • 62 m²/667 ft²
  • 1 double bed
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Grand Deluxe
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  • City view
  • 66.7 m²/718 ft²
  • 1 double bed
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Standard
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  • City view
  • 58 m²/624 ft²
  • 1 double bed or 2 single be...
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Verified guest reviews

Agoda Reviews (485)
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Cleanliness7.1
Facilities6.9
Location7.2
Room comfort and quality7.0
Service6.8
Value for money7.4
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Showing 438 verified guest comments
12345
3.6
Sakchai from Ireland
Solo traveler
Superior
Stayed 1 night in October 2017
Unprofessional
Over charged / pretend to not response
Reviewed October 18, 2017
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10.0
Mike from United Kingdom
Solo traveler
Superior
Stayed 1 night in June 2017
Exceptional
Clean quiet, good food selection, lovely staff. Close to Airport
Reviewed October 01, 2017
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8.8
Michael from United States
Business traveler
Superior
Stayed 3 nights in September 2017
Great budget hotel near the airport
This hotel is clean and has the boutique look. The restaurant served good food in the evening, but the lack of real coffee in the morning was disappointing, since we find the imitation coffee powder served in many budget places in Thailand to be inedible. But for the budget price, we cannot really complain about something like that. We just walked outside to the Amazon Coffee shop just outside the restaurant to purchase are own fresh coffee.... problem solved. The staff at reception and in the restaurant were friendly and helpful. Are only concern was with security. The hotel is located behind a busy gas station where many people would loiter. Most of the lights outside in the parking lot next to the hotel were not turned on (we stayed there for 3 nights, so this was not a fluke) and there were many people in the dark parking lot that were not guests of the hotel. The 2nd floor landing on building 3 at the elevator was not lit, and felt dangerous as well. All of the staff performed their duties well except the security guards, who never left their chair at the reception entrance because they were busy playing with their mobile phones. This lack of security lighting and security guards not doing their job was the only reason that I did not give and excellent rating for staff and facilities. We will definitely come back the next time we are in Suratthani.
Reviewed September 12, 2017
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8.4
Michael from Australia
Couple
Deluxe
Stayed 1 night in August 2017
Near airport
This hotel is close to the airport. The rooms in the newer section are large and modern. Nice pool to cool down in. Not alot of English outside of hotel. Nice restaurant across the highway for dinner. Buffet Breakfast is ok. Front desk staff are lovely. No wifi in our room. Not a bad hotel if all you want to do is wait to fly out
Reviewed August 27, 2017
1 traveler found this review helpful. Did you?|
8.0
Mohamad from Malaysia
Solo traveler
Superior
Stayed 1 night in August 2017
That hotel was good
Nice hotel and value for money. But for air conditions need to service because when we turn on overnight that will be ice cube inside the air conditioner and make some bad noise and disturb to sleep. Everything was good
Reviewed August 24, 2017
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10.0
nicholas from United Kingdom
Couple
Stayed 1 night in April 2016
Top end
For the price... superb
Reviewed May 13, 2017
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8.8
gaelord from France
Family with young children
Stayed 1 night in January 2016
Clean
Only for transit this hostel is clean
Reviewed April 18, 2017
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6.4
Choochart from Thailand
Group
Superior
Stayed 1 night in March 2017
Friendly staffs, but seem to be unprofessional
The hotel was shown to be nearest to the Surat Thani airport, but it was slightly far then we had expected. At the check in, the receptionist was polite and welcoming, with 2 staffs for 1 reservation. However, the room was not ready even though it was reserved 3 weeks beforehand. When asked for recommendation where to dine, they only up-saled their own restaurant without suggesting other places. They had beautiful garden at the back. The room was clean and spacious. The breakfast had a variety of food, both western and southern Thai food. The taxi to the airport int he morning was over-priced, as expensive as the taxi from Surat city center to the airport. One of the staff member also took the free lift, without asking for our permission.
Reviewed April 03, 2017
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4.8
Anthony from United Kingdom
Family with young children
Deluxe
Stayed 1 night in February 2017
Reception staff unfriendly. Room not clean.
The reception staff were not particularly friendly which is not the same experience as we had last time we stayed. There were quite a few bugs and dead flies in our room. Breakfast is in the restaurant and up some stairs so no access for disabled people. There are access ramps at the entrance to the hotel but the restaurant is in a building opposite. The hotel is a convenient stopover if you are travelling north/south as it is just off the main road and easy to locate.
Reviewed February 13, 2017
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5.6
John from Australia
Couple
Superior
Stayed 1 night in December 2016
OK But Not Great
The room was supposed to be superior but I'm not sure to what. The air was noisy because it needed a service so a much needed 6 hour sleep became a restless 2 or 3 hours.
Reviewed December 31, 2016
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The O Valley Hotel
|Very good 7.0
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