Recent customer comments

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Good



based on 388 reviews
  • Cleanliness 7.0
  • Facilities 6.6
  • Location 7.0
  • Room comfort and quality 7.0
  • Service 6.7
  • Value for money 7.3
  • Food and dining 6.1
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sittichai from Thailand
Solo travelers
Grand Deluxe
Stayed one night in November 2015
good
Excellent
Reviewed May 15, 2016
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Keh from Malaysia
Solo travelers
Standard
Stayed one night in April 2016
shower water pressure is slow...
bath room shower water pressure need to be improve.
Reviewed April 22, 2016
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somchart from Thailand
Families with young children
Standard
Stayed one night in April 2016
Good
Good
Reviewed April 15, 2016
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Anton from Belarus
Families with young children
Deluxe
Stayed one night in March 2016
good to stay with a children clean apartment and helpful staff
good to stay with a children clean apartment and helpful staff
Reviewed March 31, 2016
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John from Australia
Couples
Deluxe
Stayed one night in March 2016
Deluxe room ok
We stayed here previously in a standard room. The deluxe room in the newer building was much better for room size and comfort. Breakfast was satisfactory but little attention to non-Asian items.
Reviewed March 30, 2016
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John from Australia
Couples
Standard
Stayed one night in March 2016
Convenient Trip Breaker
My wife and I use the hotel to break our trip to and from Bangkok to Phuket. When we only need a rest and clean, we book a standard room - very basic. When we spend a bit more time there, we prefer a deluxe room.
Reviewed March 28, 2016
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norbaizura from Malaysia
Couples
Standard
Stayed one night in February 2016
Great hotel.only the staffs not ok.
Breakfast,swimming pool,locations
Great
Reviewed February 29, 2016
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Sarah from China
Solo travelers
Grand Deluxe
Stayed one night in February 2016
I was just 'okay'
The price, location to the airport and the space the hotel had inside.
I had not received confirmation from agoda if my payment and resevation had been accepted. Luckily I was with a friend who also booked a room. She received confirmation. When we arrived they demanded a booking reference number which I had not been given. I was then told I had a standard room which is not what I booked. This was recified. Once in my room I had no hot water. I contacted front desk who swiftly dealt with the problem, however, it took them nearly two hours to fix in which time I had to stay in the room as staff kept coming in and out leaving the door open. My room was next to a fire escape door which was kept open. This led to lots of mosquitos coming into my room. I kept closing the door for them, though, this didn't help the situation. I am very grateful for the prompt service I experienced as I did get hot water after this repair. In the morning I woke with many mosquito bites, one near my eye which was swollen for the rest of the day. If you are someone who suffers from a big reaction to mosquito bites I am sure you will understand the rest of my day was uncomfortable. With only staying one night as I was flying home the next day, my last night wasn't how I wanted to spend it.
Reviewed February 19, 2016
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chen from Malaysia
Groups
Standard
Stayed one night in December 2015
nice place
nice hotel nice place nice people
perfect with no complain
Reviewed January 18, 2016
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chen from Malaysia
Groups
Superior
Stayed one night in December 2015
nice
easy location, nice room and helpful staff
Nice , i stay again
Reviewed January 18, 2016
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