THE ONE Executive Suites managed by Kempinski - Shanghai
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Location
Excellent
8.5
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THE ONE Executive Suites managed by Kempinski - Shanghai

Stay in the heart of Shanghai
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Excellent
From 544 reviewsSee what guests said
8.3
  • Airport transfer

  • 440 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

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Room choices
8.9
Excellent
Room comfort & quality
9 travelers are looking at this property right nowBook now before it's too late!
Superior Suite
...
  • City view
  • 72 m²/775 ft²
  • 1 queen bed
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Art Deco Studio
...
  • City view
  • 68 m²/732 ft²
  • 1 queen bed
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Comfort Studio
...
  • City view
  • 62 m²/667 ft²
  • 1 queen bed
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One Bed Suite
...
  • City view
  • 112 m²/1206 ft²
  • 1 sofa bed and 1 king bed
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Deluxe Suite
...
  • City view
  • 68 m²/732 ft²
  • 1 king bed
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Double Comfort
...
  • 68 m²/732 ft²
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Guestroom
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        Guestroom
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          More about THE ONE Executive Suites managed by Kempinski - Shanghai

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Chinese cuisine
          Su Yang HuiGuan
          40 mChinese
          West Meets East by So Show
          140 mChinese, French
          JiuDou Restaurant
          160 mChinese
          Asian cuisine
          Marriott Cafe (JW Marriott Shanghai Tomorrow Square)
          60 mAsian, Chinese, International
          Thai Gallery Shanghai
          130 mAsian, Thai
          Sweet & Sour
          140 mAsian, Chinese, Singaporean
          Japanese cuisine
          Ji Zang
          310 mJapanese
          Yi Xiu ShouWo Sushi (WuJiang Road)
          570 mJapanese, Sushi
          Xin TaiLang
          600 mJapanese, Seafood

          What they offer

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          What's nearby

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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (544)Booking.com Reviews (1272)
          8.3
          Excellent
          Filter by guest type:
          Cleanliness8.9
          Facilities7.9
          Location8.5
          Room comfort and quality8.9
          Service8.4
          Value for money8.3
          Provided by verified guests of Agoda
          Filter guest comments by:
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          English
          简体中文
          繁體中文 (台灣)
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          Room type
          Comfort Studio
          Art Deco Studio
          Superior Suite
          Deluxe Suite
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          Showing 453 verified guest comments
          12345
          10.0
          Brent from Australia
          Business traveler
          Double Comfort
          Stayed 5 nights in April 2018
          Really Perfect Spot. ”
          Great location , close range to all aspects of Down town Shanghai
          Reviewed April 17, 2018
          7.2
          Kathrin from Indonesia
          Couple
          Double Comfort
          Stayed 2 nights in April 2018
          It's a suite!”
          I didn't realise that it's an executive suites (from the hotel title!) so I was a bit surprise seeing the room quite big for the two of us, with living room and small kitchen. No wonder the price is high. But again we got the most distant room as usual if booking through Agoda. Bummer!
          Reviewed April 16, 2018
          6.0
          lawson from Singapore
          Business traveler
          Double Comfort
          Stayed 5 nights in April 2018
          Stay”
          so far the stay was good
          Reviewed April 16, 2018
          10.0
          lim from Malaysia
          Business traveler
          Superior Suite
          Stayed 2 nights in April 2018
          worth for the price ”
          clean, comfortable and friendly staff
          Reviewed April 15, 2018
          8.8
          Jo from Singapore
          Business traveler
          Comfort Studio
          Stayed 2 nights in April 2018
          Convenient..to nearby MRT food etc”
          Convenient
          Reviewed April 10, 2018
          6.0
          chris from China
          Business traveler
          Comfort Studio
          Stayed 1 night in April 2018
          AWFUL, DONT BOOK THIS HOTEL”
          This was advertised as a five star hotel, at best its a 3 star hotel. The photos do NOT match this rooms, there is a very bad mouldy smell in the rooms (we were moved but all rooms are the same. There is also a smoke smell in the rooms. This is very low quality and misleading for the price that we paid, to the extent that there is not even complimentary coffee in the rooms. Do not book this room!
          Reviewed April 06, 2018
          9.2
          CHIANG from Taiwan
          Couple
          Comfort Studio
          Stayed 3 nights in April 2018
          Superb location”
          Good location Near subway、supermarket and message store.
          Reviewed April 05, 2018
          8.8
          Michael from United States
          Business traveler
          Comfort Studio
          Stayed 4 nights in March 2018
          Located in JingAn district it is close proximity to People's Square and right off Nanging West. ”
          The service and staff are very good. Rooms are well laid out, and all are service apartment style. Great showers, and quality beds.
          Reviewed March 31, 2018
          10.0
          Chua from Singapore
          Couple
          Comfort Studio
          Stayed 2 nights in January 2018
          Fantastic Experience”
          Had a fantastic experience in this hotel recently. Room is clean and well maintained, location is perfect and hotel staff shows great hospitality. Definitely will return in future!
          Reviewed January 14, 2018
          9.2
          Balaji from India
          Business traveler
          Comfort Studio
          Stayed 3 nights in September 2017
          Best Class Hotel”
          Beautiful Room and great facility. Idle for business travel.
          Reviewed January 04, 2018
          5.2
          Andy from Singapore
          Couple
          Comfort Studio
          Stayed 4 nights in December 2017
          Above average”
          although hotel staff services was good, hotel was not located at a good location difficult to get a transport at times, interior was not up to expectation basin was clog, safe cannot be locked, maintenance have to bring done
          Reviewed January 04, 2018
          9.2
          Joon from Malaysia
          Family with teens
          Art Deco Studio
          Stayed 4 nights in December 2017
          Nice, clean and big studio”
          Size of the rooms are perfect for a small family with 2 children, and in close proximity to subway stations and the nearby shopping areas. ROoms are clean and well-appointed.
          Reviewed January 01, 2018
          7.2
          Leslie from Taiwan
          Couple
          One Bed Suite
          Stayed 4 nights in December 2017
          great location”
          walking distance from subway,surrounded with many restaurents, spacious and clean apt, limited variety in breakfast buffet, quiet at night, nice staff
          Reviewed December 20, 2017
          8.4
          Han from Singapore
          Solo traveler
          Comfort Studio
          Stayed 2 nights in November 2017
          Great location, quiet and lovely staff”
          First time staying at The One, everything from check in to check out was smooth. I was extremely surprised by how convenient the location was. The room was spacious, but parts of the flooring and the bathroom showed cracks. Ask for a high floor, quiet and non-smoking room to get a wonderful night of sleep.
          Reviewed December 02, 2017
          9.2
          Nga from Hong Kong
          Business traveler
          Comfort Studio
          Stayed 2 nights in November 2017
          Best staff team ! Helpful and cheerful as always!”
          My stay was as pleasant as always! Great room, great service, no issue at all. If they can upgrade the toiletry supplies, that will really makes it topknot! (at the rate they are charging, sure they can provide better quality stuff then what it is now...)
          Reviewed November 21, 2017
          10.0
          Michele
          Business traveler
          Comfort Studio
          Stayed 6 nights in October 2017
          Would stay here again in a heartbeat”
          Very friendly staff, very comfortable room with mini kitchen and washer/dryer. Excellent restaurant. Convenient.
          Reviewed November 03, 2017
          7.2
          SERDAR from Turkey
          Business traveler
          Art Deco Studio
          Stayed 8 nights in October 2017
          RENOVATION”
          Location, staff all are very good but hotel needs a renovation for sure.
          Reviewed October 24, 2017
          6.0
          Helen from United Kingdom
          Business traveler
          Comfort Studio
          Stayed 3 nights in September 2017
          Poor service for a kempinski hotel ”
          I pre-booked a transfer with the hotel to collect me from the airport and it never came, leaving me to queue for 30 minutes for a taxi. When I called the hotel they advised that there was a problem with the car but I understood that they simply forgot to arrange it. The rooms are spacious and clean but for a 5 star hotel/ suites there is a lack of service. There is no room service offered for breakfast and the staff speak limited English so when trying to arrange anything ie/ laundry it can be challenging!!! I would not stay here again as the hotel doesn't offer simple services that you would expect from a luxury property.
          Reviewed September 10, 2017
          9.6
          Stephen from Australia
          Business traveler
          Comfort Studio
          Stayed 5 nights in February 2017
          Business Trip”
          Usually stay here and no problem, but for some reason they misunderstood the time to book my departure car and so I had to take a taxi, which just happened to be waiting outside the hotel at 5:00am. The taxi drove erratically and across two lanes and then he tried to tell me it was 70 km to the airport and overcharge me. He even gave me the printouts from the ticket machine, stating 70 km when even Google has it around 43 km. I felt like I had been set up and I probably had.
          Reviewed August 30, 2017
          8.4
          Simon from United Kingdom
          Couple
          Art Deco Studio
          Stayed 2 nights in August 2017
          A good service apartment”
          This is a good place to stay if you need more space and decent European service. The rooms were a little old but all the service apartment provisions were there. The room with a washing machine was a must.
          Reviewed August 20, 2017
          12345
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