"it is a cosy hotel with great and polite staff and we wouldn't mind returning and staying in the 2 bedroom suites"
HUI - December 3, 2019
Excellent
Location rating score
To enjoy what old Shanghai offers, this is a great facility and overall I’m very satisfied with what it offers.
Philip | July 1, 2018
Location is very convenient for me since everywhere I went was only walking distant.
VINCENT | April 6, 2019
5 minutes walk to Metro, museums and parks, and the world’s biggest Starbucks.
Philip | July 1, 2018
Great location.
Philip | July 1, 2018
440 meters to public transportation
Airport transfer
Located in heart of Shanghai
Free Wi-Fi in all rooms!
Air conditioning
Value for money | 8.3 |
Distance to city center | 1 km |
Location rating | 8.6 |
Nearest airport | Shanghai Hongqiao International Airport (SHA) |
Distance to airport | 13.2 km |
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Kempinski The One Suites Hotel Shanghai Dowtown is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 742 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Kempinski The One Suites Hotel Shanghai Dowtown has a car park right on site for maximum convenience. Parking is available for a fee of 120 CNY per day.
Kempinski The One Suites Hotel Shanghai Dowtown does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Good location, nice breakfast, big rooms (2 bedroom executives suite)"
rafael
|
August 19, 2018
"I was extremely surprised by how convenient the location was."
Han
|
December 2, 2017
"Marta, the front desk officer is very helpful and friendly."
maria
|
April 12, 2019
Conveniently located in Shanghai, THE ONE Executive Suites managed by Kempinski - Sh is a great base from which to explore this vibrant city. Only 45 km away, this 5-star hotel can be easily accessed from the airport. With the city's main attractions such as Silk Shopping Center(Nanjing West Road branch), Silk commercial building Mall(Hui Luo's flagship store), Wushu Centre within close reach, visitors to the hotel will just love its location.
Kempinski is renowned for its quality services and friendly staff, and THE ONE Executive Suites managed by Kempinski - Sh lives up to expectations. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas.
Guests can choose from 244 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the THE ONE Executive Suites managed by Kempinski - Sh.
"The hotel is pretty great and the staff are very friendly an..."
Udbhav
|
December 10, 2018
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-6 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 7 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() Kempinski The One Suites Hotel Shanghai Dowtown | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
Guest rating | Excellent 891 reviews 8.5 Location 8.6 | Exceptional 58 reviews 9.0 Location 8.9 | Excellent 301 reviews 9.0 Location 9.1 | Very good 77 reviews 8.0 Location 7.4 |
Neighborhood | People Square and South Bund Huangpu | SongJiang and University Town | Hongqiao Airport and National Convention Center | Hongqiao Airport and National Convention Center |
Show reviews that mention
An excellent Shanghai hotel”
This is a fine suite hotel with very good accommodation, helpful and efficient staff, and a convenient location to explore most of the ‘must sees’ in Shanghai. On first arrival we were let down by not having a non-smoking’ suite available as we had booked however that was soon resolved and we extended our original booking as we were so pleased with the hotel overall. Whilst the building is quite new the immediate neighborhood is somewhat dilapidated – to some extent because of surrounding incomplete building works but then this applies to so much of Shanghai. Our ‘Comfort Studio’ was spacious, modern, comfortable and fully equipped for an extended stay including a washing machine. For what is offered the tariff is good value. Nanjing West metro station is 10 minute walk and the same distance brings countless dining options into range. Whilst there are a huge number of hotel choices in Shanghai, we are returning in the coming months and have already booked our stays at The One by Kempinski.
Nice experience for short stay in Shanghai”
We are the fans of Kempinski Group. Actually, the One executive suites is not the typical design of Kempinski, however, the hotel is warn and modern enough itself. Therefore, it is still the best choice if you are seeking home warmth for staying in Shanghai, specially recommended for mini kitchen and comfortablly bedding. Very nice location, that you can find 24 convenience store, restaurants, fruit shop , bakery and so on outside the hotel. Great experience that we can make a simple cooking in mini kitchen when we missed breakfast buffet. Different food festival events for every month are attractive in restaurant inside hotel.
Excellent!”
Excellent! One Executive proudly wears the Kempinski brand! Great attention to details, very friendly and hospitable staff delivering great service. Rooms are very clean, well maintained, nicely scaled with varied and relaxing lighting options, comfortable bed and nice bathroom. In the fast paced life of Shanghai and business traveling, it is a great hotel to start and end the day. East facing rooms have great city views. Truly world class. If you are looking for a "grand" hotel, One Executive is not for you, however, if you are into high end boutique hotel with a flavor of home away from home comfort, quality and care, look no further, One Executive is it.
Great location and friendly staff”
We stayed 3 nights at the One Executive Suites and was really surprised at the service and quality of the hotel. The manager was very pleasant and told us all the great places to shop. We will defiantly come back and stay the next time we are Shanghai. Highly recommend.
Fantastic Hotel with Large Rooms”
I really enjoyed staying at this hotel/executive apartment as the suite was magnificent. There is a fully equiped kitchen just in case you would like to cook. This hotel would be great for longer stays as it really does feel like home. The service was good and the staff were friendly. The location is good for people new to Shanghai as it is right off Nanjing Lu in Jingan. Overall, I had a really good stay.
Very comfortable and welcoming.”
Our stay was fantastic. We loved Shanghai and the staff - particularly in the restaurant were so friendly, and so attentive to us and our 10 month old baby. The hotel is very well equipped for people travelling with young children. Our suite had full cooking / washing facilities and plenty of space to have a cot in either the lounge or bedroom. We would recommend you have more chinese food on the menu as we had to go out of the hotel to sample local cuisine which isn't easy with a 10 month old baby at night, otherwise everything was just perfect, and the Western food we ordered was very nice.
Big and comfortable room / Bathroom”
Staff welcomed us 5 hours before the check-in time and we got upgraded to a better suite. They were friendly, professional and with very good english skills. The room is very comfortable, spacious. One living room with kitchen, one bedroom as comfortable as you wish to have and one bathroom with both rain shower and bathtub. We also had choice between smoking or non smoking room. The hotel is located not far from main attractions and shopping areas but would still need to take a taxi to go the the best spots of Shanghai, which is cheap and worth to stay in this hotel. I would recommend it to any friends and my next trips. XieXie :)
Amazing Shiang Hai”
Our stay at The One Executive Suites was an amazing experience in Shanghai. This hotel makes us feels like home. The staff is very helpful even though their English wasn't fluent, but they try very hard to get you what you need to make you feel comfortable.
Elegant room, reasonable food and beverage”
the one suites is in a great part of shanghai, only 5 minutes from the people's square. the room was magnificent although i seemed to be waiting a while for the elevator - only 4 of them for the entire place. the internet was good and the bathroom had real space and style. breakfast was just okay but there was time and space and it was nice to be able to enjoy a quiet breakfast without diners all around.
Great room”
We thoroughly enjoyed our room here. We liked the layout, the spaciousness, the view and all the amenities. I can't praise the room enough. We did ask a staff member to get a taxi for us and although it's not entirely the staff's fault, we ended up with a driver that took us in the wrong direction initially. My mandarin wasn't sufficient enough to challenge the price we ended up paying. I do blame staff partially since this is a known problem of taxi drivers in Shanghai to shanghai tourists. THE ONE Executive Suites should use more responsible taxi services.
Nice rooms”
Spent two days here and am delighted with my stay. The rooms at this hotel, managed by Kempinski, is nothing short of its reputation. You can practically stay in these rooms as there are stoves, washing machine, etc. Definitely great for business.
rooms of a 5-star hotel for less cost. ”
I stayed in places like The Ritz, The Mandarin Oriental, The Pu Li or the Park Hyatt in Shanghai before, so I do know, how "superduper" looks like. Here comes the fun part: in terms of rooms, this place can nearly catch up with the top hotels, as long as you are ready to skip the following requirements: giant pool/gym giant lobby killer view to the tv tower if its about a very nice, suite-like room, even equipped with a small kitchen, yet in a 5-star look, for a very "ok" price ...this is the place you are looking for.
Enjoyable stay”
We stayed 6 nights at the One Executives. The suite was spacious and equipped with all the needs of a traveler or even for a longer stay. Cooking place, washing board, microwave, fridge, dishes and more. The toilet was separated from the shower, bathtub and the lavatory. Staff was helpful and friendly. The breakfast buffet was mixed, western and Chinese style, cheese, sausages and we got even pretzels. The One is very central, only a short walking distance to the Metro line 2, 12 and 13 (west Nanjing Road Station). Definitely, we would book this hotel again.
Dear Wolfgang, Thank you for your detailed review! We are glad that you enjoyed your stay with us, and look forward to welcoming you back! With best regards, THE ONE Shanghai managed by Kempinski
Very good”
Maybe I expected too much when I saw it was managed by Kempinski. It was quite disappointed when I enter the "suite". Cleanliness was only average, the maintenance need a lot of improvement. Shower door need to slam shut in order to close properly. The amenities provided was relatively cheap! I guess I'll not stay again with the price I paid in Shanghai.
Dear Cheuk, Thank you for your recent stay with us and for choosing The ONE Shanghai. We are very sorry to learn that we did not meet your expectations, and that you did not enjoy your stay with us. It would be a pleasure welcoming you back, and please do let us know when you return to Shanghai to ensure you have the experience we want to deliver. With kind regards, Gerrit H Thesing General Manager The One Executive Suites Shanghai managed by Kempinski
Very nice rooms”
The rooms at THE ONE Executive Suites are of high quality, spaceous and very clean. The staff can speak good English, high speedd internet is available and the breakfast is of high quality. When a reasonable room rate is a available from Agoda I would definetly stay here again.
Awesome hotel”
Very nice suite room with superb room space in the heart of Shanghai. Only 15 mins away from the subway station, great hotel stuff with good english speaking. Clean and managed with world class level
An excellent place to sleep”
I have stayed at this place many times when I visited Shanghai. nevertheless it is one of my favourite place. Location wise it is in the heart of Shanghai. Though it can be difficult to find but with GPS it is not an issue. The room is huge compared to other hotel room. The bed is very comfortable. The internet is fast. One of my favourite hotel in Shanghai.
Excellent, Quiet Hotel”
i stayed in the studio suite at the one executive suites. it was wonderfully decorated, large and spotless. all of the staff was friendly and available to answer questions or assist me when needed. i would highly recommend the hotel.
A great place to stay in an over priced city!”
The One Suites represent really excellent value in a city which is usually over priced. A 5-6 minute walk to the Subway (which has 3 different lines) means that you can get anywhere easily, including both airports and the main long distance train station. The rooms are spacious, well appointed and comfortable. The staff are all excellent with a very good level of English compared to most hotels and they are all very welcoming and helpful. The location itself is wonderful, being just (and I mean just) off Nanjing West Road means that it is slightly quieter than those on NWR itself. The area abounds with restaurants of every size, shape, budget and taste and if you want shopping there is plenty of it.
Dear Christopher, Thank you so much for taking time to give us this generous review. We are delighted that you enjoyed the hotel facilities and that our staff were helpful and efficient. We will certainly pass on your kind words. We hope to welcome you back again soon. With best regards, THE ONE Executive Suites Shanghai managed by Kempinski
Trade show stay”
It was as good as any hotel I have ever stayed in. For the price we got the rooms for we were overwhelmed by the room size, bed comfort & pretty much everything we encounters during our stay. The staff were absolutely superb and are agreat credit to themselves. We travel to Shanghai regularly & will always now try to stay there.