The Orchard Cebu Hotel
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The Orchard Cebu Hotel

A.S. Fortuna Street, Bakilid, Mandaue, Mandaue City, Cebu, Philippines, 6014
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Standard Room The Orchard Cebu Hotel
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     The Orchard Cebu Hotel

    The Orchard Cebu Hotel Reviews

    7.0
    Very good
    /10
    (650 reviews)See what guests said
    8.8
    Excellent

    "Very good staff."

    Jonathan

    -

    January 27, 2018

    7.6
    Very good room comfort and quality

    Things you’ll love about The Orchard Cebu Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.3
    See map
    Very good location
    Popular
    Nearby
  • SM City Cebu3.12 km
  • Ayala Center Cebu3.65 km
  • Museo Sugbo4.58 km
  • Taoist Temple4.75 km
  • Cebu Metropolitan Cathedral5.56 km
  • Fort San Pedro5.69 km
  • Basilica De Sto. Nino5.75 km
  • Magellan's Cross5.84 km
  • Tops Lookout7.57 km
  • Chapel of San Pedro Calungsod8.32 km
  • Value for money7.2
    Distance to city center6.2 km
    Location rating7.3
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport5.7 km

    Rooms available at The Orchard Cebu Hotel

    7.6
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Basic
    Basic
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices
        Have a question for The Orchard Cebu Hotel?

        What people love about The Orchard Cebu Hotel

        • 9.2
          Exceptional

          "Decent rooms and breakfast."

          ginafe

          |

          December 26, 2017

        • 9.2
          Exceptional

          "Breakfast good, some good options."

          Kerry

          |

          December 10, 2018

        • 7.2
          Very good

          "Nevertheless the staffs are as friendly and polite as ever."

          Guan K.

          |

          July 22, 2018

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        More about The Orchard Cebu Hotel

        More about The Orchard Cebu Hotel

        7.2
        Very good

        "1 - Staffs are very helpful and friendly with great service."

        Tan

        |

        May 12, 2018

        An overview

        Show less

        What they offer

        9.2
        Exceptional

        "Staff very friendly and helpful."

        Kerry

        |

        December 10, 2018

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Filipino cuisine
        Filipino cuisine
        Simply J's Cafe & Restaurant
        3.7 km Filipino, Italian
        Muvanz Pocherohan and Seafood
        4.8 km Filipino, Seafood
        American cuisine
        American cuisine
        Rica's
        2.3 km American, Asian, Filipino
        Jazz'n Bluz
        2.3 km American, Asian, Bar
        Bad Boys Wingz
        2.4 km American
        Asian cuisine
        Asian cuisine
        Adora's Restaurant
        1.4 km Asian, European
        Matias
        1.5 km Asian, Barbecue, Filipino
        Tatang's Bonless Lechon
        1.5 km Asian, Filipino

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Announcements

        Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

        Reviews of The Orchard Cebu Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (650)Booking.com Reviews (136)
        7.0
        /
        10
        Cleanliness7.2
        Facilities6.0
        Location7.3
        Room comfort and quality7.6
        Service7.2
        Value for money7.2
        All languages
        All guests (650)
        All room types

        Show reviews that mention 

        Showing 499 verified guest comments
        12345
        10.0
        Exceptional
        vera
        Couple
        Standard Room
        Stayed 2 nights in December 2018

        3D2N Stay”

        We had a simple yet satisfying stay at The Orchard Cebu Hotel. The front desk staff were courteous and the cleaning staff did a great job. Although people may say that the food they offer has only a minimal selection, I think that it is already good enough with the price that we paid for. Overall, we would love to stay again on this hotel. Thank you.

        Reviewed December 03, 2018

        Dear Guest, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are looking forward seeing you again soon. Best Regards,

        Responded February 20, 2019
        The Orchard Cebu Hotel
        7.2
        Very good
        Izel from Philippines
        Business traveler
        Standard Room
        Stayed 2 nights in November 2018

        Very good”

        Good experience.. Value for money

        Reviewed May 16, 2019
        10.0
        Exceptional
        Paul from Philippines
        Solo traveler
        Standard Room
        Stayed 1 night in October 2018

        Very nice hotel, clean rooms, nice”

        I Stayed here due to its proximity to the South Bus Terminal and was very happy with the quality of the accommodation, cleanliness was very good and staff were nice. I will use again when ever I am traveling via the south bus terminal.

        Reviewed April 22, 2019
        7.2
        Very good
        Lawrence from Philippines
        Business traveler
        Standard Room
        Stayed 2 nights in February 2019

        Very good”

        Was not allowed by the front desk to have my free breakfast (even coffee) in advance when i arrived at 630am, HUNGRY. I explained my check out time 2days after would be at 330am. Come on. It was not a grand breakfast that you serve. I didnt enjoy it even. (But breakfast staff were kind). Nevertheless, thanks for the room upgrade.

        Reviewed February 17, 2019

        Dear Guest, Thank you for taking time to review, we apologize that your stay was unsatisfactory. The experience you described are not characteristic of the level of services that we had in our hotel. This feedback of yours will set as lessons from us and on the other hand a motivation to enhance more our services to exceed your expectations. Thank you. Best Regards,

        Responded February 20, 2019
        The Orchard Cebu Hotel
        4.4
        joy from Philippines
        Solo traveler
        Standard Room
        Stayed 1 night in January 2019

        Snob staff. Noisy guest that the staff cannot controlled.”

        When I complain about the noise. Children running the hallway their staff chatting to each other so loud. The management just answer me “thank you for you concern. We have a wedding ceremony here. “???? For real? Whattt the fuck. So who am i? Am i not a guest here? So meaning i cannot rest bcoz of the noise. Fucking hotel and the management.

        Reviewed January 19, 2019

        Dear Guest, I want to thank you for your feedback. While I wish, you had a better experience, it is a feedback like this that we learn from and use to improve our services. For the experiences you described are not characteristic of the level of our services, and we apologize your stay was unsatisfactory. Best Regards,

        Responded February 06, 2019
        The Orchard Cebu Hotel
        3.6
        James from Canada
        Couple
        Standard Room
        Stayed 3 nights in December 2018

        Not recommended”

        Room was adequate, clean, good CR. Window view is a concrete wall... Breakfast buffet is not good. Cold food, Staff did heat my meal in their microwave when asked.. Selection is sparse and Restaurant is only open for the breakfast buffet. Desk staff and housekeepers were good.

        Reviewed December 14, 2018

        Dear Guest, Thank you for taking time to review, we apologize that your stay was unsatisfactory. The experience you described are not characteristic of the level of services that we had in our hotel. This feedback of yours will set as lessons from us and on the other hand a motivation to enhance more our services to exceed your expectations. Thank you. Best Regards,

        Responded February 09, 2019
        The Orchard Cebu Hotel
        8.4
        Excellent
        SUNGOOK from South Korea
        Solo traveler
        Standard Room
        Stayed 2 nights in November 2018

        Good”

        Good place

        Reviewed April 05, 2019
        8.4
        Excellent
        Frank from United States
        Solo traveler
        Standard Room
        Stayed 1 night in March 2018

        One Night Only”

        Room is all I need for one night stay for immigration business next day. Easy walking distance to get to J Centre Mall. Room had all the amenities I would like. Whoever put the room together knew all the little things that most people want in a room to make the stay a pleasant one.

        Reviewed March 21, 2018
        9.6
        Exceptional
        christopher from Philippines
        Couple
        Standard Room
        Stayed 2 nights in December 2017

        Exceptional”

        Booked this hotel a few hours before our stay. The rooms are on promo in Agoda when I booked them. We had a wonderful stay in this hotel. For the promo price, we got a full-serviced hotel with free breakfast. The room is big and clean. It is walking distance from J centre and a short taxi ride from park mall. The staff are really great and made us feel welcome. We arrived one hour earlier before the check in time and they happily allowed us to checked-in early. We had a problem with the aircon on the 2nd day but when we told the staff about it, they immediately replace the aircon with another unit. Since we are checking out early in the morning, we requested if we can have our free breakfast packed and they happily obliged. If I will be in Cebu again, will stay again in this place.

        Reviewed January 02, 2018
        8.4
        Excellent
        Catherine
        Business traveler
        Deluxe Room
        Stayed 2 nights in December 2016

        Great Hotel :)”

        Location wise, it is excellent. There are a couple of walking distance malls, convenience store, laundry services, restaurants, etc, around the area. Rooms are clean and the bed is comfy! Staffs are also friendly. :)

        Reviewed May 19, 2017
        9.0
        Exceptional
        Rey from Philippines
        Solo traveler
        Standard Room
        Stayed 1 night in August 2015

        excellent staff, good location”

        service, location, decent rooms

        this is my 2nd stay at this hotel. it is conveniently located if you have business to attend to in mandaue. Room size and facilities were decent,they just need to improve their hot and cold shower systems, its not that responsive. Breakfast was good, wifi was decent as well. Overall, among the hotels in the area, orchard provides the best value for your money, providing well kept rooms and excellent service.

        Reviewed August 20, 2015
        8.0
        Excellent
        PREEYA from Thailand
        Business traveler
        Standard Room
        Stayed 7 nights in October 2014

        Comfortable hotel”

        Easy access to shopping mall, main road, big room

        I had long stay in this hotel but I booked suite room which is very big and comfort to me. However, the air conditioner is not working well and getting old. The food quality in the restaurant inside the hotel is not so good. This hotel is very near to shipping mall and easy to find something to eat there.

        Reviewed December 18, 2014
        8.3
        Excellent
        Marilou from United Kingdom
        Family with teens
        Suite
        Stayed 3 nights in July 2014

        Pleasant stay”

        Efficient staff, safe and good location.

        The hotel is in a good location where other places to visit are a taxi ride away or a car hire away for long distance tour. It's a good place to yes as a headquarter. The rooms are comfortable. And the staff goes an extra mile and help are always offered with a genuine friendly smile. It us a taxi ride away if you are not happy to walk to the nearest mall that has great restaurants, cinema, gym, etc. Overall a lovely stay.

        Reviewed September 14, 2014
        8.0
        Excellent
        Marilou from United Kingdom
        Family with teens
        Suite
        Stayed 30 nights in July 2014

        Safe stay”

        Friendly, helpful staff and safe

        The staff at this hotel are very friendly and helpful. The housekeeping staffs particularly Rosie was efficient and trustworthy. She made our extended stay homely. The security guards made us feel safe and welcome. This is particularly Mr Borromeo, who always take the extra mile to be of help. Another member of staff, Alex and all the accommodating ladies at reception made us feel at home away from home. Thank you.

        Reviewed September 14, 2014
        8.0
        Excellent
        nancy from Philippines
        Business traveler
        Standard Room
        Stayed 2 nights in August 2013

        Worth more than the money i spend for.”

        clean, large and comfortable room and affordable restaurant

        I was in cebu many times and had stayed in different hotels but for me this is the most worth it stay i had eversince because of the hotel's affordable price through agoda website and i was so happy because it was so convenient in terms of transportation and food/restaurant. I am so happy also because for the money i spent i was given a very good room. Aside from that, all staff were attentive and courteous.

        Reviewed August 20, 2013
        8.0
        Excellent
        Rencel from Philippines
        Group
        Standard Room
        Stayed 3 nights in November 2012

        Nice Hotel”

        Rooms

        the hotel is nice, the service is good and the people are all helpful. unfortunately, the surroundings are not that welcoming, but it is more or less what to expect in cebu. the room is simple but clean. for the breakfast, you can order in a list of 7 ready made sets, but if you are not too keen on filipino breakfast, they propose toasts and coffee which is sufficient (don't expect vegetables). the hotel is located at less than 30 minutes from the piers, so it is quite convenient to take a taxi and take your ferry to bohol for instance (i recommend supercat ferry for its schedule and price). it is not too far either from sm city fits to our expectation for a mid range hotel with a nice service.

        Reviewed November 19, 2012
        9.0
        Exceptional
        Karen from Philippines
        Group
        Standard Room
        Stayed 1 night in July 2012

        Great hotel with accomodating staff”

        Great location, new rooms, friendly staff

        location is perfect and the room is very clean. the staff are also very accomodating. the hotel is very accessible! it's a great place to stay if you want to avoid the noise and all the buzz in overcrowded places. it's perfect for those on business trips or simply seeking a stress free vacation. a real value for money!

        Reviewed August 01, 2012
        10.0
        Exceptional
        ELMER from Philippines
        Couple
        Standard Room
        Stayed 1 night in October 2011

        No Complaints At All! Love the stay”

        Location

        had a nice stay in this hotel. after a long day from doing transactions in cebu city, the orchard cebu hotel & suites really makes my day with their very accommodating staff. the guard is very smiley when he opens the door for me, also the ladies at the desk are just friendly, had a chit chat with them before going to my room. i could really see the good filipino traits here . the room was awesome for the price. it was spacious, bed was comfortable. shower is okay, breakfast is okay. no complaints at all, just compliments. looking to go back here on my next dealings in cebu, philippines. hopefully they can maintain those smiley friendly staffs because it really is a plus factor to a business type hotel where guest are often tired and consumed.

        Reviewed November 29, 2011
        10.0
        Exceptional
        John from Australia
        Couple
        Deluxe Room
        Stayed 2 nights in September 2011

        A lovely hotel.”

        Room quality.

        was most impressed by this hotel.very clean, quiet, room well presented. most taxi drivers knew its location so this was a plus. staff very helpful without being pushy. always quick to get a taxi for us when we needed one. as far as cities go this hotel is not far from the major shoppong centres of sm and ayala. am looking forward to my next visit to cebu so i can stay here again.

        Reviewed September 29, 2011
        8.0
        Excellent
        Ais from Philippines
        Solo traveler
        Standard Room
        Stayed 1 night in April 2011

        Comfort on its best simplicity”

        spacious room, spacious bathroom, accommodating staff, clean and modern facilities

        I enjoyed my stay in The Orchard Cebu Hotel Suites. Staff are very accommodating. Their standard room is very spacious and clean. It't very comforting and would definitely choose to stay there again in my next Cebu trips. Will absolutely recommend to my friends and family.

        Reviewed May 07, 2011
        12345
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        • Very good location
        • SM City Cebu