2019

The Oriental Residency Hotel

P.D. Hinduja Marg Off SV Road, Khar (West), Khar, Mumbai, India, 400052 - See map
Free Wi-Fi
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The Oriental Residency Hotel

"Good hotel nearby the train station in a slightly off beat part of the city."

David - January 4, 2020

Classic Room The Oriental Residency Hotel
Interior view The Oriental Residency Hotel
 The Oriental Residency Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Shree Gayatri Temple 210 m
Satguru's Arts 340 m
Bandra Linking Road 420 m
Khar Railway Station 450 m
Dandeshwar Mandir 490 m
Link Square Mall 530 m
St Teresa Church 600 m
Painted Rhythm Art Gallery 600 m
Escobar 610 m
Shree Ramakrishna Math, Khar 640 m
Nearby landmarks
Juhu Beach 4.31 km
Bandra-Worli Sea Link 4.57 km
Shree Siddhivinayak 5.71 km
Sri Sri Radha Gopinath Temple 12.58 km
Chhatrapati Shivaji Terminus 14.78 km
Marine Drive 15.04 km
Elephanta Caves 15.33 km
Nariman Point 15.87 km
Gateway of India 16.22 km
Colaba 18.06 km
8.1

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 420 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Mumbai every 5 minutes on Agoda.com
Value for money7.4
Distance to city center5 km
Location rating8.1
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport3.9 km

Rooms available at The Oriental Residency Hotel

Premium Garden View Room
Premium Garden View Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 king bed
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Premium Room
Premium Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed or 2 single beds
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Premium Twin
Premium Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Classic Room
Classic Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
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Luxury Room
Luxury Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Twin Room
Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
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Premier Double or Twin Room
Premier Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
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Deluxe Double Room with Terrace
Deluxe Double Room with Terrace
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed
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Double room - Single use - De Luxe
Double room - Single use - De Luxe
...
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    Double Room
    Double Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at The Oriental Residency Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Oriental Residency Hotel?

      A stay at The Oriental Residency Hotel (Pet-friendly) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Oriental Residency Hotel (Pet-friendly) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at The Oriental Residency Hotel?

      The Oriental Residency Hotel (Pet-friendly) does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      What people love about The Oriental Residency Hotel

      • 9.6
        Exceptional
        Location

        "Location is also good linking road just 5 min walk away."

        Ovando

        |

        November 11, 2019

      • 10.0
        Exceptional

        "Absolutely recommend the Oriental and will be back here."

        Uwe

        |

        December 13, 2019

      • 9.6
        Exceptional
        Staff 

        "Nice hotel, very good staff friendly and courteous."

        Ovando

        |

        November 11, 2019

      Property ranking|Compared to 1,840 Mumbai properties
      See all rankings
      Service score
      8.1/10
      Room comfort score
      7.2/10
      Value for money score
      7.4/10
      Location score
      8.0/10
      Better than
      96
      %
      of Mumbai properties
      Better than
      95
      %
      of Mumbai properties
      Better than
      94
      %
      of Mumbai properties
      Better than
      94
      %
      of Mumbai properties
      Up to 30% off with Agoda Insider Deals!

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      Overall rating:
      7.6
      Very good
      571 reviews
      Cleanliness
      7.5
      Facilities
      7.1
      Location
      8.1
      Read all reviews >
      What travelers say they love:
      Would definitely recommend to everyone who intend to visit M...
      Gurjeet from Malaysia
      Group
      More about The Oriental Residency Hotel

      More about The Oriental Residency Hotel

      The Oriental Residency Hotel provides a central location, giving guests the convenience to easily access both tourist and business venues. The international airport is seven kilometers from the hotel, and the offices of the Bandra-Kurla Complex are just two kilometers away. Bandra is known for its many churches, famous among them is Mount Mary. For some street shopping, head over to the nearby Linking Road, or a short train ride can take you to Colaba Causeway, another popular haunt. Other must-visit places include the Gateway of India, Victoria Terminus, and the World Heritage Site of the Elephanta Caves. The Oriental Residency Hotel boasts an excellent location with the added convenience of having restaurants at your doorstep.

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      Most talked about facilities

      Breakfast
      43 mentions
      Housekeeping
      25 mentions
      Food & Dining
      16 mentions
      Internet
      7 mentions

      What they offer

      9.6
      Exceptional
      Breakfast

      "Breakfast was excellent with a lot of choice and selection."

      Ovando

      |

      November 11, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental

      Restaurants on site

      Soul Restaurant & Bar
      Cuisine:Asian, Indian, International
      Menu:Buffet

      Nearby restaurants

      Indian cuisine
      Indian cuisine
      Amritsar Da Dhaba
      110 m Indian
      Jai Jawan
      330 m Indian
      Manju Dosa
      920 m Indian, Vegetarian
      American cuisine
      American cuisine
      Hoppipola
      230 m American, Bar, Italian
      Jughead's
      290 m American, Chinese, Mexican
      The Den
      610 m American, European, International
      Chinese cuisine
      Chinese cuisine
      Ram Bhuvan
      230 m Chinese
      Samrat Restaurant and Bar
      290 m Chinese, International
      Quarter Pillar
      290 m Chinese, Fast food, Italian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of The Oriental Residency Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (571)Booking.com Reviews (134)
      7.6
      /
      10
      Cleanliness7.5
      Facilities7.1
      Location8.1
      Room comfort and quality7.2
      Service8.1
      Value for money7.4
      High score for Mumbai
      Rating
      9+ Exceptional (71)
      8-9 Excellent (60)
      7-8 Very Good (93)
      6-7 Good (39)
      <6 Below Expectation (60)
      Time of the year
      Mar - May (70)
      Jun - Aug (47)
      Sep - Nov (88)
      Dec - Feb (118)
      Don't miss out!Users are booking a place in Mumbai every 5 minutes on Agoda.com
      All guests (571)
      All room types
      All languages

      Show reviews that mention 

      Showing 323 verified guest comments
      12345
      9.3
      Exceptional
      aden from United Kingdom
      Couple
      Premium Room
      Stayed 6 nights in February 2016

      AS GOOD AS I HAVE FOUND IN INDIA!”

      The staff were really willing to help and to learn, the bed was really comfortable and the location is great.

      The Oriental Residency is a genuinely great Hotel if you want to be in the Bandra / Khar area and dont have an endless budget. We stayed here for 6 nights and would not hesitate to stay here again next time we are in Bombay. The staff did everything they could to make our stay a good one. The kitchen team were great, the reception was professionally (if sometimes inadequately) staffed and we were pleased with almost every aspect of our stay. I say almost because there are a couple of comments that do need to be made. The first is that the hotel obviously relies on the 6th floor banquet room for much of its income. That is fine but the noise is relentless and a total nightmare for westerners not used to quite so much noise in hotels. The best advice I can offer is to take a room on a lower floor and as far from the lift / elevator as possible. Room numbers around 6,7,8 should be okay, but the higher your floor, the worse it will be. Next, dont rely too heavily on the hotel shuttle to the airport. It might not turn up when you need it so plan at least an hour before you really need it to give them a chance to find the absent driver or to book an alternate taxi. Apart from these two issues, the rest is fine. That said if you have grown up staying in Marriott, Hilton or Sheraton hotels you will find it inadequate, but this is India and this hotel is just fine.

      Reviewed February 12, 2016
      10.0
      Exceptional
      Amit from India
      Solo traveler
      Classic Room
      Stayed 10 nights in November 2018

      Best helpfull receptionist like Pradeep and Alam”

      It was my second time that i chosen the oriental residency. It is the best place to stay. All people are so kind. The receptionist Pradeep and Alam was so helpful. There was also a steward( in learning) Who helped me with finding airtal shop for simcard. And the housekeeping make Every day my room so good clean. Thanks to all of You. And the persons Who gives negative comments here about the hotel i think they are just disturbed. I visit all sort of 5 star hotels But this one is 3/4 star But is very clean and the rooms are not less like a room of a 5 Star hotel. I advice anyone to choose this hotel . Its hygienic hotel. The aircondition works soo good. The WiFi was also good, Only when You are in the toilet there is the WiFi not so good, but in whole the room is WiFi excellent.. You can 24 hours order your food, That was soo good. Best service ever. I Will come always in your hotel when i am in Mumbai. I Will miss all of You. Thanks for your warm Welcome.

      Reviewed November 12, 2018
      8.0
      Excellent
      Shaun from United States
      Solo traveler
      Classic Room
      Stayed 4 nights in November 2013

      Great option away from South Mumbai”

      Price, cleanliness, friendly staff

      My first time to India, I stayed at the Trident, a classic "Western" hotel in South Mumbai. I wanted to try something different this time, something more "local", so decided on The Oriental Residency. The hotel is great in the things that matter most to me - the room and bathroom were clean and tidy, the air conditioning worked great, the staff were friendly and accommodating, and the wireless worked well (fast enough for eMail, browsing, but not for streaming video). The neighbourhood is typical Mumbai, bustling and crowded, but the hotel is tucked on a relatively quiet place on a cross street. It's a short walk to Khar Road station and a Rs 10, 30-minute ride to Churchgate. I loved "commuting" and getting more of the local feel of the city. If you want the luxury of the Trident/Taj, this isn't the place for you. But if you want a good, clean, comfortable hotel for a more local experience, and at a great price, it's the perfect spot.

      Reviewed November 24, 2013
      9.6
      Exceptional
      Lynn from United Kingdom
      Couple
      Premium Twin
      Stayed 1 night in October 2019

      Exceeded expectations both staff and hotel”

      The staff were so friendly and helpful and couldn't do enough for you. Thank you to Mr Christopher and Deepak for organising our Mumbai tour with our excellent driver and guide Bhim. Hotel in perfect location for shops and restaurants but area not too loud or busy. Thanks to the smiling security gentlemen Ganesh and Deepak for sharing a few laughs. So glad we chose the Oriental residency hotel.

      Reviewed November 01, 2019
      9.3
      Exceptional
      Zoran from Slovenia
      Solo traveler
      Classic Room
      Stayed 1 night in March 2013

      Perfect hotel!”

      Great breakfast, nice and clean room, airport pick-up!

      My stay in The Oriental Residency Hotel in Mumbai was superb. Airport pick-up service was on time. The restarurant in hotel was superb! I had the best breakfast and diner, the stuff was really friendly and helpful. The location is close to the airport.

      Reviewed March 13, 2013
      9.0
      Exceptional
      Minesh from United Kingdom
      Couple
      Stayed 3 nights in March 2010

      Great hotel especially service”

      Good location. Clean rooms. Excellent service. Food was fantastic. Friendly staff
      Taxis were expensive and many times you had to work directly with the driver to get a fair price.

      A great hotel for the price and nicely located in Khar West. Its about a 30-40 mins drive to south Mumbai but this is fine as there are plenty of shops, bars and resto around the hotel area. The breakfast was great and a decent variety. The staff are very friendly and helpful. The rooms are clean, modern and very inviting. I would stay here again for sure.

      Reviewed April 12, 2010
      10.0
      Exceptional
      Amit from India
      Solo traveler
      Premium Twin
      Stayed 1 night in March 2018

      Perfect location/room and staff etc”

      The hotel is like a 5 stars hotel. Very close to linking road Bandra 3 minutes walking alle Shops max Donald and Kfc also so near. Hotel staf en Personal very helpfull. I read Some people write here that the room is small and noise from outside comes in the room and he cant sleep. Well I think the person who write that had is very old fashioned en irritated. He can than go for expensive hotel. Believe ne the hotel is just perfect, You here noise but is just normally. You are in mumbai so If You dont want voices dont go to mumbai. I am always take 5 star hotels But this 4 star hotel was perfect. Room clean, toilet cleans and all just Perfect. And the room price was also perfect. My. I stayed ik room 502. I Will Thanks all of You Who helped me and sure the room cleaners who cleaned every day my room. If I come ever back. I take this same hotel. It was just perfect. Oh Yes the food of the hotel is also good and the restaurant is 24 hours open. I orders every night. It was so yammy.

      Reviewed March 11, 2018
      10.0
      Exceptional
      Jaya from Mauritius
      Group
      Luxury Room
      Stayed 10 nights in November 2011

      Nice hotel with welcoming and friendly staff”

      Excellent Customer Service and food

      i had a very nice experience during my 10 day stay at oriental residency hotel. welcoming and friendly hotel staffs and hotel manager. excellent food in the restaurant. clean rooms and good customer service. airport pickups and dropping off services is very efficient. thanks for making our stay memorable! much appreciated the services provided by the hotel!

      Reviewed December 19, 2011
      8.3
      Excellent
      Sital from United Kingdom
      Couple
      Stayed 3 nights in August 2013

      Value for money”

      Great staff and a great price

      Staff were very welcoming, room service staff were especially great at addressing requests. The hotel is well located but you need to let taxi drivers know its next to Khar telephone exchange else they won't find it! We had a problem with a very smelly toilet in our first room and the room service staff addressed this asap and followed up. We were then offered a room change as soon as one became available. Both rooms faced the main road and with it being central Mumbai there was a lot of outside noise from taxis etc but it wasn't a major problem as we expected this having read other reviews. Well worth the price.

      Reviewed August 22, 2013
      8.7
      Excellent
      Mrs.Topati from India
      Family with young children
      Stayed 3 nights in August 2013

      Soulfull experience. ”

      The food , the location , the service

      The hotel is typically a business hotel but families can have a pleasant stay as the shopping joints are just 3 min away on the linking road . The restaurant soul would have a special mention as the food was ecstatic . The two chefs are doin a great job , the indian , oriental as well as pot dishes were worth tasting . A special mention about the rooms , they are clean with very comfy beds but needs a little more decor and maintainance . All together a very sound service and we enjoyed our stay in oriental residency .

      Reviewed September 12, 2013
      8.0
      Excellent
      Rajiv from New Zealand
      Family with teens
      Classic Room
      Stayed 6 nights in October 2016

      1 week in Bandra - Mother and Son from New Zealand.”

      Overall the location is excellent between linking road and SV road in bandra, a good area of Mumbai with plenty of shopping, public transport and eating options. The hotels restaurant - SOUL is great value for money with a 3 course meal in indian food costing around 1100-1200 rupees for two people - considering it is a hotel restaurant. The buffet breakfast was average at best but had all your regular needs. Being from NZ and used to english breakfasts, I was disappointed to find most of the breakfast options were indian food, however you can get cereal, pancakes, fruit juices and eggs/toast. As for the rooms, I was a little disappointed at first as they are very average and dated. They have all the amenities you need, good AC, the bathroom was passable but not great. The beds were clean and fine but not luxurious and the sheets felt old. Overall an average hotel for an ok price, has all the essentials, good service, the strength of the hotel is probably it's central location.

      Reviewed October 09, 2016
      9.3
      Exceptional
      Alan from Australia
      Couple
      Luxury Room
      Stayed 4 nights in January 2014

      Great place to stay in mumbai”

      Comfortable bed great staff breakfast was good

      Booked in for four days stayed 7 days a little expensive but Mumbai is is expensive so was value for money . The staff were fantastic every little query was answered and fixed quickly. Smiles and attention from all staff couldn't have been more helpful. The breakfast buffet suits plain tastes through to indian food lovers. The beds are king size and soft. We changed rooms and found all were spacious and clean, bathroom comes with full range of consumables and great hot water and pressure. Hotel is in a quiet area only 100mtrs to main road and shops it's central mumbai. Everyone says stay at Colaba but after visiting there you only need to see it once with a tour and we found staying out of the hectic area easy to day trip elsewhere. They have a free airport transfer? Others have said it was hard to find but they have a new sign out front. We would stay at this hotel again.

      Reviewed February 01, 2014
      8.8
      Excellent
      David from India
      Couple
      Classic Room
      Stayed 2 nights in April 2018

      A comfortable no nonsense place to stay ”

      When we selected this place on Agoda, we were not sure of what to expect, but after our stay we can confidently claim that this is one of the best places to stay when you are traveling as a couple for a short trip. While our check in was at 2pm they were gracious enough to accommodate an early check in, they also accommodated our request for an extension till 6PM (which was paid of course), they made the whole process stress free. The rooms are what you would expect at a business hotel and the standard room was quite comfortable. The hotel is located at a comfortable distance from both Khar and Bandra stations so sightseeing is easy. They have a decent breakfast spread and Mr. Nelson and team go the extra length to accommodate all your requests, they even prepared items which were not a part of the breakfast menu. The security folks are very helpful and give good tips on travel mode and shopping areas. Linking and hill road are at walking distance so your shopping is sorted.

      Reviewed April 25, 2018
      7.7
      Very good
      Sunil from India
      Business traveler
      Premium Room
      Stayed 2 nights in February 2013

      Clean room, great service”

      Very clean room, super fast service, centrally located

      mumbai is one city that can charm you and put you off at the same time...for a business traveller who doesn't want to spend too much money on five stars there isn't a great mid range chain in andheri/ khar area... frankly, i wasn't expecting much from the hotel but was pleasantly surprised on some fronts. the room is small( i don't anyway expect bigger rooms in mumbai) but very neat and clean and so is bathroom, bed is very comfortable, airport pickup provided, limited but nice breakfast. the service is among the fastest and the best that i have ever witnessed..... this is what a business traveller needs, so i would say it exceeded my expectations. if i plan to stay in khar area again, i will surely consider this one again...

      Reviewed February 18, 2013
      10.0
      Exceptional
      John from United Kingdom
      Couple
      Classic Room
      Stayed 4 nights in September 2015

      A Pearl amid the squalor of Mumbai”

      Good food, welcoming staff, bright comfortable rooms

      The road in which this hotel is situated is squalid in the extreme, our hearts sank. But once inside, the hotel is clean, bright and very welcoming. Our room was comfortable, bright and had tea making facilities. Comfortable bed and excellent bathroom. The Soul Café was excellent. Brilliant staff and tasty food. The prices were reasonable. The reception staff went out of their way to get us train tickets to Pune, for which we were very grateful. This is a good place to stay in Mumbai, but you cannot walk in the streets there.

      Reviewed October 14, 2015
      10.0
      Exceptional
      Gurjeet from Malaysia
      Group
      Premium Twin
      Stayed 4 nights in December 2019

      Great Stay”

      Worth every penny! My family and I had a great stay in this hotel. Would definitely recommend to everyone who intend to visit Mumbai. Location is very strategic and safe for ladies travelling alone. From security to receptionist and the manager, everyone was very friendly & helpful. The breakfast was scrumptious, we look forward to every morning. We had a birthday dinner in the hotel and received a complimentary dessert from hotel management. Special thanks to Mr. Nelson & Mr .Christoper for the hospitality.

      Reviewed December 12, 2019
      8.7
      Excellent
      Santana from Germany
      Couple
      Premium Room
      Stayed 3 nights in March 2015

      Perfect start for our india tripp”

      Restaurant, great stuff, clean rooms

      We enjoyed our stay in the Oriental Residency. The stuff was very friendly and attentiv. Manager and stuff made us feel very welcome. Clean rooms and very comfortable beds. breakfast tasted good. We were very surprised by the restaurant. Good value for many and excellent quality. This was a perfect start for our india trip.

      Reviewed March 09, 2015
      9.2
      Exceptional
      NANDINI from India
      Business traveler
      Premium Twin
      Stayed 5 nights in January 2019

      Exceptional”

      The food was delicious and the staff was very gracious. I wish The Oriental Residency Hotel would move to Colaba near the Gateway of India. That would be the icing on the cake.

      Reviewed February 22, 2019
      10.0
      Exceptional
      Raj from United States
      Family with teens
      Luxury Room
      Stayed 9 nights in November 2018

      Exceptional staff and stay.”

      We booked this hotel for 10 days, due to its locality to nearest clothing stores in Santa Cruz and Bandra. I was overwhelmed with the hospitality that was provided by each staff member.s, especially Mora, Deepak, Nelson and many others. The food quality was outstanding and very reasonable. I definitely recommend this hotel and the service that was provided. Will be back!!

      Reviewed November 29, 2018
      8.8
      Excellent
      Fuaud from United States
      Solo traveler
      Classic Room
      Stayed 2 nights in February 2018

      Quality and Affordable Property”

      Pros: Clean room (including bathroom), relatively good location within Bandra (you can walk or take a cab/tuk tuk to a few nice cafes, restaurants and Anytime Fitness gym within the area BUT if you want to go to South Mumbai it’s about an hour in traffic so make that visit a day trip), restaurant is decent (had lunch there when I arrived) and for the most part staff is good (except they do suffer from what I call “professional unhelpfulness” in that they’ll try to assist you in the nicest possible way but ultimately it doesn’t help you other than make you annoyed. Con: I booked a one-day driver from the hotel to take me around the city but that person was delayed and then canceled on me. The hotel offered their car and another driver but it wasn’t the best experience (he wouldn’t always stop at certain locations and didn’t know a few places I wanted to go).

      Reviewed February 25, 2018
      12345
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      The Oriental Residency Hotel
      |Very good 7.6
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Juhu Beach
      • Khar Railway Station is within 0.45 km
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