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About The Pacific Sutera


Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic views of the sea, 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for those who appreciate the finer things in life. At The Pacific Sutera, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities. Nearby attractions that will be easy to visit include the State Mosque and Sabah State Museum, both approximately 20 minutes away.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Badminton court(s)
  • Bowling alley
  • Dart board
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage(s)
  • Nightclub
  • Private beach
  • Sauna
  • Spa
  • Squash court(s)
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 MYR
Breakfast Charge (when not included in room rate): 60 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 10 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 12
Number of Restaurants: 15
Number of Rooms : 500
Room Voltage: 200
Time to Airport (Minutes): 15
Year Hotel Built: 1999
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Verified traveler reviews

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based on 4224 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.3
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 7.7
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