• Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Wi-Fi in public areas

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Distances and essentials

  • Airports
    • 2.53 km
    • Kota Kinabalu International Airport (BKI)
    • 115.75 km
    • Labuan Airport (LBU)
  • Bus and rail stations
    • 1.47 km
    • South Bus Terminal
    • 6.70 km
    • Tanjung Aru Train Station
  • Hospitals and clinics
    • 2.19 km
    • Queen Elizabeth Hospital
  • Drug stores
    • 1.34 km
    • Cosway Pharmacy
  • Convenience stores
    • 0.84 km
    • 7 Eleven

More about The Pacific Sutera

An overview

Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic views of the sea, 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for those who appreciate the finer things in life. At The Pacific Sutera, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities. Nearby attractions that will be easy to visit include the State Mosque and Sabah State Museum, both approximately 20 minutes away.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park (free)
  • Shuttle service
  • Valet parking
  • Rental car
  • Taxi service
  •  

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Badminton court
  • Karaoke
  • Swimming pool [outdoor]
  • Bowling alley
  • Massage
  • Table tennis
  • Dart board
  • Nightclub
  • Tennis court
  • Fitness center
  • Private beach
  • Tours
  • Garden
  • Sauna
  • Water sports (motorized)
  • Golf course [on-site]
  • Spa
  • Water sports (non-motorized)
  • Hot tub
  • Squash court
  •  

Dining, drinking, and snacking

  • Bar
  • Restaurant [halal]
  • Room service [24-hour]
  • Coffee shop
  • Restaurants
  •  
  • Poolside bar
  • Room service
  •  

Services and conveniences

  • ATM
  • Dry cleaning
  • Safety deposit boxes
  • Concierge
  • Gift/souvenir shop
  • Salon
  • Currency exchange
  • Laundry service
  • Shops
  • Daily housekeeping
  • Luggage storage
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Swimming pool [kids]
  • Family room
  • Playground
  •  

Access

  • Check-in/check-out [express]
  • Elevator
  • Pets allowed
  • Check-in/check-out [private]
  • Facilities for disabled guests
  • Security [24-hour]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Wheelchair accessible

Available in all rooms

  • Air conditioning
  • Internet access – LAN
  • On-demand movies
  • Bathrobes
  • Internet access – wireless
  • Satellite/cable channels
  • Bathtub
  • Ironing facilities
  • Separate shower and tub
  • Complimentary bottled water
  • LAN Internet in room [free]
  • Shower
  • Hair dryer
  • Mini bar
  • Wi-Fi [free]
  • In-room safe box
  • Non-smoking room
  •  

Languages spoken

  • English
  • Indonesian
  • Malay
  • Chinese [Cantonese]
  • Japanese
  •  
  • Chinese [Mandarin]
  • Korean
  •  
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Guest policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 12:00 PM

Getting around

Airport transfer fee: 30 MYR
Distance from city center: 5 km
Distance to airport: 10 km
Travel time to airport (minutes): 15

Extras

Breakfast charge (unless included in room rate): 60 MYR

The property

Non-smoking rooms/floors: Yes
Number of bars/lounges : 4
Number of floors: 12
Number of restaurants: 15
Number of rooms : 500
Room voltage: 200
Year hotel opened: 1999
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Verified traveler reviews

Agoda Reviews (4408)

Filter by traveler type
Excellent
based on 4408 reviews
  • Cleanliness 8.4
  • Facilities 8.5
  • Location 8.3
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 7.7
Provided by verified guests ofAgoda

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  • Prices are updated to reflect savings.


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