The Pago Design Hotel
Deluxe  The Pago Design Hotel
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7.8
Very good
/10
(209 reviews)See what guests said
See map
6.8
Good
Location rating score
Parking
FREE
  • Phuket Bus Terminal 2420 m
  • Supercheap760 m
  • Super Cheap Supermarket820 m
  • Mission Hospital Phuket890 m
  • Rajaphat Phuket University1.05 km
  • Wat Pa Aram Rattanaram1.11 km
  • Wat Khosit Wiharn1.69 km
  • Seventh-Day Adventist Church1.72 km
  • Monkey Hill1.98 km
  • Jeng Ong Shrine2.16 km
  • Free Wi-Fi

    The Pago Design Hotel

    88 Moo.2, Ratsada, Meung, Phuket Town, Phuket, Thailand, 83000 - See map
    "The best Amazing Staff and Customer Service"
    Quanetta - January 26, 2018
    Excellent cleanliness
    8.6 rating for cleanliness
    Exceptional reputation
    Recommended by 86% of guests
    • 420 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Property ranking|Compared to 10,734 Phuket properties
    See all rankings
    Cleanliness score
    8.6/10
    Room comfort score
    8.4/10
    Value for money score
    8.1/10
    Room size
    44 sqm.
    Better than
    97
    %
    of Phuket properties
    Better than
    97
    %
    of Phuket properties
    Better than
    95
    %
    of Phuket properties
    Bigger than
    95
    %
    of Phuket properties
    Value for money8.1
    Distance to city center6 km
    Location rating6.8
    Nearest airportPhuket International Airport (HKT)
    Distance to airport23.7 km

    Rooms available at The Pago Design Hotel

    8.4
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 80 m²/861 ft²
    • Nature view
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • Nature view
    • 2 single beds or 1 double b...
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    Pool Access
    Pool Access
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 1 double bed
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    Garden View
    Garden View
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 double bed
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    Double Pool View
    Double Pool View
    ...
    • Room size: 32 m²/344 ft²
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    Family room Standard
    Family room Standard
    ...
    • Room size: 80 m²/861 ft²
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    GARDEN ACCESS
    GARDEN ACCESS
    ...
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      Deluxe Room, Pool Access
      Deluxe Room, Pool Access
      ...
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        Family Suite
        Family Suite
        ...
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          Basic Single
          Basic Single
          ...
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            What people love about The Pago Design Hotel

            • 7.2
              Very good

              "It's a good hotel with basic features."

              ZAHANEE

              |

              June 23, 2018

            • 10.0
              Exceptional

              "Would definitely recommend this hotel & would stay here again no problem."

              rodney

              |

              December 24, 2018

            • 7.6
              Very good

              "Good hotel ."

              saksiam

              |

              November 26, 2017

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            More about The Pago Design Hotel

            More about The Pago Design Hotel

            10.0
            Exceptional

            "Very nice hotel, staff are friendly and helpful, especially..."

            rodney

            |

            December 24, 2018

            An overview

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            What they offer

            8.4
            Excellent

            "Recommended hotel!"

            Pelicia

            |

            March 23, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Thai cuisine
            Thai cuisine
            Tree Tops
            690 m Thai
            Sweet Home Restuarant
            2.7 km Thai
            Ruean Thai
            8.8 km Thai
            Asian cuisine
            Asian cuisine
            Fatty's
            6.0 km Asian, European, German
            Pure Organic Heaven
            8.6 km Asian, Cafe, Contemporary
            Kazu Patong Phuket
            9.6 km Asian, Japanese, Sushi

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of The Pago Design Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (209)Booking.com Reviews (41)
            7.8
            /
            10
            Cleanliness8.6
            Facilities7.5
            Location6.8
            Room comfort and quality8.4
            Service7.8
            Value for money8.1
            Rating
            9+ Exceptional (34)
            8-9 Excellent (40)
            7-8 Very Good (53)
            6-7 Good (23)
            <6 Below Expectation (27)
            Time of the year
            Mar - May (58)
            Jun - Aug (38)
            Sep - Nov (35)
            Dec - Feb (46)
            All languages
            All guests (209)
            All room types

            Show reviews that mention 

            Showing 177 verified guest comments
            12345
            8.7
            Excellent
            Bilal from Turkey
            Couple
            Deluxe
            Stayed 2 nights in December 2013

            Great place for a stopover”

            Design, cleaness, price

            We stayed here for stopover and it was awesome experience. Design of hotel is really nice and it is kept clean and quiet. Food is delicious and employees are nice. Consider that is hotel is Not close to phuket center. you need 10-15 minutes taxi ride to get Phuket.. the hotel is in the middle of nowhere, next to way to airport. location is ideal if you are having stopover. what you get for what you pay is just unbelievable. well done Pago.

            Reviewed January 02, 2014
            7.2
            Very good
            ZAHANEE from Malaysia
            Family with young children
            Pool Access
            Stayed 1 night in June 2018

            Nice & quiet hotel”

            It's a good hotel with basic features. Comfy & spacious rooms. Friendly english speaking staff, nice pool & moderate breakfast selection. If you fancy a quiet environment and away from the noisy happening side of Patong, this is the place to be. Cons: Hotel location on the inside a bit. Need a car hire or bike for own convenience to move around but taxi can be arranged by the hotel. Heavy traffic in the early mornings during normal week days even coming out from the hotel main entrance. Even so I don't mind staying there again next time.

            Reviewed June 23, 2018
            8.4
            Excellent
            Karpaga from Singapore
            Couple
            Pool Access
            Stayed 2 nights in December 2017

            Recommended”

            Situated in a quiet environment surrounded by residential houses. Hotel is clean and pleasant. Staff are helpful and prompt in service. Loved my room with pool access! On the downside, breakfast served is average and does not have much choice. Since the hotel is in phuket town, you may have to spend quite a sum of money to travel to patong area unless you have your own mode of transport such as motorbike or car which can be rented out.

            Reviewed December 19, 2017
            8.0
            Excellent
            Anongnart from Thailand
            Couple
            Deluxe
            Stayed 3 nights in October 2017

            Very nice boutique hotel”

            Pros: Boutique hotel Quiet Clean Room service Patio if on first floor Cons: Kind of off the beaten trail; 40 minutes to downtown Airport p/u d/o 750 baht (reasonable) Breakfast is not very good - go local Lunch/dinner are better No mini bar/snacks We'd go back again.

            Reviewed October 23, 2017
            9.6
            Exceptional
            Wade from Australia
            Couple
            Deluxe
            Stayed 1 night in July 2017

            Design Surprise!”

            The rooms are well laid out and make great use of space. Beds were great and comfortable, and everything was perfectly tidy. Room service is also the same price as eating in the restaurant which is cool. We got an extra surprise because we got a room which steps out into the pool. The staff are super friendly, and I found out later that the Airport Bus stop is 2 blocks away which gives you options other than a taxi to get to the airport. The only thing I didn't like is that the Airconditioner is placed in a way that makes it blow across the bed (left to right), so the person furtherest from the aircon gets colder. I'll definitely stay there again next time.

            Reviewed July 20, 2017
            8.0
            Excellent
            Christopher from United States
            Solo traveler
            Deluxe
            Stayed 2 nights in April 2015

            Nice place”

            Food. Ac. TV channels

            Stay was nice, like most places in Thailand they push tours at you, but that's how they make their money. I had two extra I the Phuket area before my flight, so I chose them to "kill" my time. Excellent place if you are looking for something away from the crowds. Great service, excellent food, nice landscaping and pool.

            Reviewed April 13, 2015
            4.3
            Nat from Thailand
            Business traveler
            Deluxe
            Stayed 3 nights in March 2015

            Bad service ”

            pool

            the lacation is the middle of nowhere you need a car. The quality of service is bad. the time to use the pool shows 10 pm but they said just 8 pm we have to stop. Fitness is too small like home fitness. it cant be 4 stars at all reason. I would not recommend to book here.

            Reviewed March 13, 2015
            9.3
            Exceptional
            Sunan from Thailand
            Couple
            Deluxe
            Stayed 1 night in October 2014

            Great design hotel”

            nice room with easy function and great local food

            Nice design hotel with good food and also strong wi--fi, swimming did not use, breakfast not a large varaity but enough for all with local breakfast as well. We will be back...if we donot need accoccodation on the beach...

            Reviewed October 13, 2014
            9.0
            Exceptional
            Hugh from United States
            Business traveler
            Deluxe
            Stayed 1 night in February 2014

            Excellent accomodation”

            Clean and spacious rooms, swimming pool , restaurant

            Needed a place to stay for business. PAgo was recommended. Clean, nice rooms, beautiful pool and away from the noise of the city. Location is okay for business and the hotel is relatively new. Very good staff, food was good, and excellent value.

            Reviewed March 02, 2014
            8.0
            Excellent
            Kevin from Australia
            Couple
            Deluxe
            Stayed 2 nights in January 2014

            Good value, comfortable and quiet”

            Quiet location, near Old Town and main bus terminal.

            We needed somewhere for a 2 night stop over on our way to Koh Tao island. This hotel is located about 500 metres from the main bus terminal and a short taxi ride from Phuket Old Town. Its location away from main roads and night life areas ensures a quiet stay but it is an easy walk to a Family Mart and 7/11 shops for those necessary supplies. The swimming pool was well maintained and absolutely sparkling. Breakfast was good with the usual choices but the food in the buffet chafers could have been warmer. Staff were friendly and helpful. We noted that quite a number of airline flight crews were staying at this hotel.

            Reviewed February 17, 2014
            9.7
            Exceptional
            Laura from New Zealand
            Group
            Deluxe
            Stayed 2 nights in January 2014

            Beautiful clean hotel”

            Clean, helpful staff, nice pool

            Me and my friends loved staying at this hotel, it was beautiful,everything was clean, the staff were helpful and eager to please. The restaurant was nice and clean and breakfast had a decent range of food. The only thing that I didn't like about staying here was that no staff seemed to speak much English which meant difficult communication compared to all other hotels that knew some English. Would be good to have at least one member of staff know some English. But despite this they were patient and eager to please.

            Reviewed February 11, 2014
            10.0
            Exceptional
            Kassandra from Australia
            Couple
            Deluxe
            Stayed 1 night in January 2014

            Wonderful, would defiantly go back! ”

            Design, pool, room

            We loved this hotel, wished we stayed more than one night! We arrived late at night in Phuket with our airport transfer I organised waiting, who took us promptly to the hotel. As we arrived, we were served a delicious tea and were checked in - the room was amazing. We had the deluxe, with a view of the pool. Beautiful design and clean, with a very large bed. The restaurant was open till late, the food was good. Most staff besides the front desk didn't speak English very well, but were very nice. After a great sleep we checked out, the hotel had organised a taxi for us to take us to the pier for Phi Phi Island, and we were served a delicious and large complimentary breakfast. The hotel grounds were stunning, the pool looked great, we wish we had a chance to look around more, but as far as the hotel goes - I would highly recommend!

            Reviewed February 09, 2014
            8.7
            Excellent
            Caroline from United Kingdom
            Couple
            Deluxe
            Stayed 1 night in December 2013

            Really nice hotel”

            Nice rooms, pool, hotel design

            Only stayed 1 night as we were travelling to Krabi the next morning. The hotel is very nice, the rooms are well designed, the bathroom is spacious & the shower is great, you won't want to get out! The location is a little odd, out of the way, but if using for a rest over between the airport & ferry, I would recommend. The staff are very friendly & helpful. When we arrived, the door to the balcony would not open, we called reception & it was fixed within 5 minutes. We ate poolside in the evening, very nice setting & food was good, but only seemed to serve beer & no other alcohol (maybe licence is still in the post!) Breakfast had a good selection, but eggs, sausages etc. were stone cold. Overall a very nicely designed hotel & quite new.

            Reviewed January 05, 2014
            8.0
            Excellent
            Amy from Australia
            Couple
            Stayed 1 night in September 2013

            Great for one night or short stay”

            Cheap and close to the boat dock that leaves to phi phi

            It was good only stayed one night the room was nice good bed and shower. They do not speak English their took a long time to check in and they would not do transfers probley because they did not understand what we were saying and breakfast was very very small not many choices

            Reviewed September 17, 2013
            6.0
            Teong from Malaysia
            Business traveler
            Stayed 5 nights in August 2013

            Quiet and peace”

            clean room, quent environment and friendly housekeeper

            Free breakfast with standard menu daily. The free WIFI connectivity is not to satisfactory level. Room is standard not really achieved 4 star level and wifi connectivity is not satisfactory The room size is standard but not to 4 stars level. WIFI connectivity is not to satisfactory Size of room is normal, wifi connectivity is not strong and breakfast menu daily the same.

            Reviewed September 03, 2013
            8.0
            Excellent
            Kenneth from Denmark
            Solo traveler
            Pool Access
            Stayed 1 night in August 2013

            Nice comfortable hotel, but little far away from e”

            Pool. Room, Internet

            The Pago Design Hotel is nice, with clean rooms and a very nice pool area, however a bit far away from everything in my opinion.The rrom are nicely designed and staff is very friendly, fast check in Internet fast would recommend for business travelers.The place is not really that central located as i expected.

            Reviewed August 25, 2013
            8.7
            Excellent
            Carol from Australia
            Couple
            Deluxe
            Stayed 2 nights in June 2013

            Relaxing, luxurious”

            All the staff were very friendly and helpful. The beautiful swimming pool and wonderful gardens. Beautifully maintained and clean.

            After a long and tiring journey, it was wonderful to arrive at the Pago Design Hotel. I had chosen this hotel from the photos on the internet and found it was as beautiful as it looked. A lot of thought has been given to the design of the Pago and it works magnificently. I loved the swimming pool and the underwater music and found the location good - even if it is away from the heart of Phuket - nice and quiet and you got to see where people lived and worked. The shops nearby met my needs and the hotel staff were happy to arrange taxis. The only drawback was the lack of vegetarian food in the hotel restaurant. Next time I stay I will book a room that opens onto the pool.

            Reviewed July 20, 2013
            8.0
            Excellent
            KANNIKA from Thailand
            Family with teens
            Stayed 1 night in June 2013

            Small & Beautiful hotel but very noise from group”

            swiming pool, clean room

            Small & Beautiful hotel but very noise from Chines group, so much noise from close the door and talk together until 3-4 pm and again on breakfast time, you can have quiet place when they go one day tip.

            Reviewed June 26, 2013
            7.7
            Very good
            Teekawat from Thailand
            Group
            Stayed 1 night in April 2013

            good value hotel in Phuket town”

            Simple, Clean, Need car to access

            Nice quiet hotel located in Phuket town. Nothing much special, avarage design with clean and good size of bedroom. Located in Phuket town, close to major attraction such as Phuket town, Central department store, Outlet mall, and located half way between Patong beach and airport. Good value for money, recommend for traveler who hiring car to trvel around, otherwise it'll be very hard to get in and out from the hotel. Overall is ok for the value of wheat we've paid.

            Reviewed June 07, 2013
            8.0
            Excellent
            Amber from United States
            Couple
            Stayed 1 night in May 2013

            Nice new hotel for stopover”

            Modern, New, great beds

            This was a great place to stay for one night on our way to phi phi. The hotel is brand new, the staff are really nice and it was the most comfortable bed we've had on travel in a long time. I don't know that I'd be happy there longer, given the location. There didn't seem to be much in the area.

            Reviewed May 11, 2013
            12345
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            • Wat Chalong
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