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2,250 reviews
2,250 reviews
Clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian deli...
7.4
Location rating score
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The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
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Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
10 travelers have booked today.
Value for money | 7.9 |
Location rating | 7.4 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 6.2 km |
Does The Palace Hotel Kota Kinabalu have a hot tub?
A hot tub is one of the facilities available at The Palace Hotel Kota Kinabalu.
What time is check-in and check-out at The Palace Hotel Kota Kinabalu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Palace Hotel Kota Kinabalu?
For those who wish to drive their own cars, The Palace Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.
Is breakfast offered at The Palace Hotel Kota Kinabalu?
Wake up to a great buffet breakfast at The Palace Hotel Kota Kinabalu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 42 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at The Palace Hotel Kota Kinabalu?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Palace Hotel Kota Kinabalu. Small or intimate events like birthday parties can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at The Palace Hotel Kota Kinabalu?
On-site venues and convenient event services make The Palace Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Palace Hotel Kota Kinabalu?
The closest train, metro, or bus station is South Bus Terminal, 900 m away from The Palace Hotel Kota Kinabalu.
What restaurants are nearby The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located in Central Business District, famous for good restaurants such as Pancake House International, Rooftop Poolside Bar & Grill and Fish & Co..
What popular shopping places are close to The Palace Hotel Kota Kinabalu?
Shopping options in The Palace Hotel Kota Kinabalu’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.
What are popular attractions near The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.
What popular natural sightseeing spots are close to The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.
10
"Clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian deli..."
ANN
|
May 17, 2022
10
"Very recommended."
Siti
|
May 17, 2022
10
"Friendly staff and that swimming pool is the best and breakfast andvery delicious"
Siti
|
May 17, 2022
The Palace Hotel Kota Kinabalu
When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make The Palace Hotel Kota Kinabalu your home away from home. A stay at The Palace Hotel Kota Kinabalu ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Palace Hotel Kota Kinabalu. Stay connected throughout your stay with free internet access provided. Your explorations of Kota Kinabalu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Palace Hotel Kota Kinabalu. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at The Palace Hotel Kota Kinabalu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at The Palace Hotel Kota Kinabalu, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Palace Hotel Kota Kinabalu is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Palace Hotel Kota Kinabalu has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the steam room. The many offerings at The Palace Hotel Kota Kinabalu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Palace Hotel Kota Kinabalu gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Reasons to stay here
Spend less here on rooms than you would at 86% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.
7.8
Breakfast
116 mentions
Housekeeping
95 mentions
Swimming Pool
71 mentions
Internet
50 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Available in all rooms
Tangerine
7.4
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Parking
![]() The Palace Hotel Kota Kinabalu | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 1939 reviews 7.7Location 7.4 | Very good 6993 reviews 7.6Location 7.7 | Very good 7132 reviews 7.7Location 7.5 | Exceptional 2036 reviews 9.1Location 9.4 |
Neighborhood | Central Business District | Central Business District | Central Business District | Central Business District |
Show reviews that mention
Excellent Hotel”
went to kota kinabalu and stayed at the palace hotel...wow! awesome hotel. very clean, modern decor, great staff, yummy breakfast buffet, pool, steam room, gym...and of course, room service! we were very impressed with the room, which was very large, actually larger than the others on the 4th floor, it was a corner room so we got more bang for our buck. food from room service was good, the breakfast was an all you can eat buffet...all the breads, eggs, sausages, french toast, and everything else you can eat, which is a good start if you're planning on going island hopping. went snorkeling and wasn't hungry until we came back! the staff was very friendly, and helps out where they can. you can also ask them to call a taxi for you, very convenient. the only downside is that you cannot order food or drinks and put it on your tab. if you're poolside and want a drink, you have to pay cash. other than that, the hotel was great. the hotel is'out of the way', but kk is so small it doesn't really matter, you can't walk from the hotel to the beach though, that's a bit of a long walk. but, we choose to pay $60 per night for a freakin awesome room, instead of paying a night for a crappy room waterside. great hotel, highly recommended.
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Great location”
situated in kota kinabalu, the palace hotel is the only hotel in the city sitting majestically atop hill surrounded by lush tropical greenery overlooking west towards the south china sea. the palace hotel is conveniently located within 10 minute drive from kota kinabalu international airport and walking distance to the bustling city center.
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Excellent location!”
We stayed for 6 days in a deluxe room which was great. The staff are very accommodating, the breakfast was good. We left for two days to stay at a resort and came back to the Palace for one night before flying out. Our room was a superior but I found it was very noisy . The maintenance person had a look and turned the exhaust off in the bathroom. We came back after a few hours(having left the card in the slot to keep electricity on) and found the air con wasn't working. The staff face us another room but we didn't have hot water that night or the next morning. I will make sure I stayed in the deluxe room the next time I go to Kota Kinabalu. Overall it was a really nice hotel in a good location.
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A western feeling with malaysian hospitality ”
We had a wonderful stay ending up staying alot longer than expected. We enjoyed the breakfast buffet, pool and comfortable rooms with fox movie channel. We are backpacking for a few months and took a break from the cheep hostels so this hotel was heaven for us. The service is over all very good with one exception, one of the pool boys that seemed unwilling to provide towels and sun chair mattresses, but that is a very minor thing. I don't have anything else to complain about. We've really had a great and relaxing stay, wishing we could stay longer. We were doubtful because of the reviews but I can't understand the "low" reviews since we didn't find anything to complain about. It takes 5 minutes to walk to center point mall and 15 to suria sabah (faster to walk than taxi during rush hours) so it is very near the center. The pool area is nice and fresh (not smelly at all), and I love their efforts to make the hotel an environmentally friendly hotel. We absolutly recommend the Palace hotel.
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Sustainable and Environmental Awareness”
Had a very pleasant stays with my wife! We love the staff attitudes, we talked to the manager Ms Lily Shim, it's very well one of the best customer services we had in Kota Kinabalu with affordable room price. The hotel itself feels like luxury resort. The main plus was the hotels effort in participation in raising awareness to a cleaner and sustainable future by promoting the use of recycled product.
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Great location & fabulous service”
We had a fabulous stay at the Palace and would not hesitate to recommend it to others. It is in a very conveniet location - within walking distance to the main shopping areas in Kota Kinabalu. We walked down to Centrepoint and the waterfront area for dinner. The swimming pool was lovely to help us relax after our climb of Mount Kinabalu. We were upgraded as this was our second stay at the Palace and the room was lovely. The room was clean, comfortable and modern.
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Warm and Friendly”
The Palace Hotel may be a little more of a walk from some of the more Central Hotels - but the warmth and friendliness of the staff outweighed the little extra exercise required (besides the food was good so you needed the extra exercise to burn off those calories). The rooms were clean, modern and well serviced. From the front door to reception and into the dining room we constantly felt recognised and acknowledged we made us feel welcomed. WE would recommend this hotel and felt more comfortable than at a larger more impersonal 5 star resort we stayed at later in our trip.
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Amazing hotel and even better staff!!”
I have to say, when I read the previous reviews we almost didn't choose to stay at The Palace but thankfully we did! What a great hotel. The standard rooms were beautiful and well kept, the pool is clean and the surroundings are beautiful, and the breakfast buffet was delicious and was included in our price. They served everything you could think of including omelet and waffle stations (curry dishes and the like as well) etc. The staff was particularity helpful and even took service to the extra step! I really do not understand the previous reviews and I can tell you that we were glad to have stayed (on two separate occasions when returning to KK)!
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Nice hotel in a nice location”
the hotel is in a nice location in kota kinabalu. cabs are readily available. the hotel is also pretty descent at the prices offered. the rooms are also nice and the breakfast is also pretty good. as we stayed for short time, we are not much aware of other facilities offered by the hotel. i would recommend this hotel for stay in kota kinabalu.
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A very comfy clean ,fast check in n out hotel.”
Only one night stay at this hotel , after back from mount. Kota kinabalu is very tired , but those staff very helpful , fast check in so we no need wait a minute more. The bed are comfort enough ! Very environmental friendly hotel. Everything are clean n great . Heater was fast enough to heat.
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Nice and clean hotel close to the city center”
The hotel is a great choice for your stay in Kota Kinabalu. The staff is exceptionally friendly. When we wanted to check-in but the walk-in rate was more expensive than the agoda rate they gave us the wifi passcode to book online via agoda to get the better rate. The restaurant is really modern and nice. It is maybe a little bit crowded and loud at breakfast time because there are many local families with children but it is still a nice atmosphere. The choices for breakfast is really good, the quality is average: Waffles, Egg Station, fresh fruits (papaya, water melon), juice, dim sum, etc., the rooms are really modern and clean, the bed is a little bit short for european standards. A little bit noisy but still OK.
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Great all round stay”
I stayed at Palace hotel for 9 nights, the 3x daily shuttle bus drop off and pick up at convenient locations. Location to the city is not too far, 15 minutes walk depending on where you want to go. My favourite thing about hotel was good choice of buffet breakfast, worth choosing this because there aren't many other choices in the area. Great staff, a man at the pool helped me find liquor shop. It was also great to see hotel environmental policy was highly regarded, and the hotel participates in many community events. The hotel grounds are quite spacious, with a nice garden but many mosquito however the hotel provided free insect repellent.
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Definitely will be back to Palace Hotel again! ”
Palace hotel is my daughter's favourite hotel in KK because of its castle design making her feel like a princess. But this is not the only reason why it's our top choice to stay when visit KK. The room is spacious and clean. It has its own parking space. It's located in a quiet area yet not too far from the city if you have your own trnasport. Even if you are not driving, shuttle is available to major shopping places. The only Minus side is that the air cond is quite noisy. The breakfast has wide variety of international food. I am definitely coming back to this hotel during my next visit.
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Luxurious Hotel at an Affordable Cost”
The moment I set my foot at Palace Hotel, I got the feeling I made the right choice of booking my room reservation in this hotel. The hotel offers a luxurious accommodation without hurting your pocket. I enjoyed the hydraulic massage in the pool.It was soothing. The water was warm & I love the scenery.. mountain & trees. The hotel is also equipped with gym facilities, spa, sauna / steam, lounge / bar, resto, souvenir shop, etc. Each room is supplied with hair dryer, LCD TV, tea-making facilities, mini-ref and security vault. It just got everything you need! It's so relaxing and perfect for a stress-free vacation. Overall, it's an awesome place! Glad I've made the right choice! I'm definitely coming back.. =)
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value for money”
value for money at the palace hotel. the hotel is quaint and very nicely situated. they offer free internet and the pool and gym was fantastic. the buffet was great..... i would recommend this hotel for it is moderately priced and the people manning this is super friendly and very service oriented. I would go back to this hotel again. how i wish they had shuttle service to the airport though.
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very worth to stay in this hotel. ”
My past experience to stay in The Palace Hotel. And every time i go Kota Kinabalu i will choose this hotel.
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value for money”
definately value for money.Standing majestically on a hilltop, surrounded by dense vegetation, The Palace Hotel Kota Kinabalu greets its guests with its striking, all-white, palace-like exterior. Having recently undergone an extensive makeover, the hotel now features a fresh new contemporary look, with improved accommodation and facilities. Intimate yet highly accessible, it combines the privacy of a secluded location with the convenience of being just a few minutes away from the city centre. Blending classic architecture with stylish interior and all-modern conveniences, The Palace Hotel also has comprehensive meeting and conference facilities, as well as a variety of recreational facilities including a gym, a spa, a sauna and steam room, an outdoor swimming pool, a coffeehouse, a karaoke lounge and a Jacuzzi.
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Very cheap and great room”
Is one of the best hotels in Kota Kinabalu. this position is located in the hills surrounding circumstances that really gives peace of vehicle noise. It was so exciting for me and I want to come here if there is time yet.
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Nice, modern decor with good service”
I loved how the room was spacious and most importantly clean so my baby could roam free on all fours exploring it :) it was a shame though that we were put on the 1st floor as there was no view at all. Breakfast was not bad - not that big a spread but it was enough to fill our hungry tummies. Service was good - I especially loved how the receptionist, Kay was very attentive and helpful. This would be the perfect place to stay in Kota Kinabalu if you want a good hotel without having to break your bank ;)
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Not a ton of amenities, but very cheap”
we stayed here the night before we left to climb mt. kinabalu and it was perfect for that. we choose to go to a resort after the climb. the palace hotel was nice, cheap, and clean. the rooms weren't anything special, but you can't expect much when you only pay sgd per night. make sure you ask specifically for queen/double bed or otherwise you will get two singles!
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