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8.0
Excellent
2,881 reviews
2,881 reviews
"We moved from another hotel in KK and were pleased with the hotel cleanliness , staff and breakfast."
"Our room at the hotel was clean, and comfortable, with all the amenities we needed for a comfortable stay."
"Great service, spacious room, comfy beds, tasty asian breakfast and western options as well"
"Fast check in,room is clean and spacious, swimming pool is nice."
"the breakfast with lots of choice of food"
7.8
Very good
Location rating score
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The Palace Hotel Kota Kinabalu
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
BBQ facilities
5 travelers have booked today.
Value for money | 8.1 |
Location rating | 7.8 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 6.2 km |
What time is check-in and check-out at The Palace Hotel Kota Kinabalu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Palace Hotel Kota Kinabalu?
A stay at The Palace Hotel Kota Kinabalu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Palace Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.
Is breakfast offered at The Palace Hotel Kota Kinabalu?
Wake up to a great buffet breakfast at The Palace Hotel Kota Kinabalu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 42 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at The Palace Hotel Kota Kinabalu?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Palace Hotel Kota Kinabalu. Small or intimate events like birthday parties can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at The Palace Hotel Kota Kinabalu?
On-site venues and convenient event services make The Palace Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Palace Hotel Kota Kinabalu?
The closest train, metro, or bus station is South Bus Terminal, 900 m away from The Palace Hotel Kota Kinabalu.
What restaurants are nearby The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.
What popular shopping places are close to The Palace Hotel Kota Kinabalu?
Shopping options in The Palace Hotel Kota Kinabalu’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.
What are popular attractions near The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.
What popular natural sightseeing spots are close to The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.
9.2
"We moved from another hotel in KK and were pleased with the hotel cleanliness , staff and breakfast."
Enrique
|
March 16, 2023
8.8
"Our room at the hotel was clean, and comfortable, with all the amenities we needed for a comfortable stay."
Ainol
|
March 13, 2023
9.2
"Great service, spacious room, comfy beds, tasty asian breakfast and western options as well"
Richard
|
March 28, 2023
The Palace Hotel Kota Kinabalu
When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make The Palace Hotel Kota Kinabalu your home away from home. A stay at The Palace Hotel Kota Kinabalu ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Palace Hotel Kota Kinabalu. Stay connected throughout your stay with free internet access provided. Your explorations of Kota Kinabalu can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Palace Hotel Kota Kinabalu. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at The Palace Hotel Kota Kinabalu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at The Palace Hotel Kota Kinabalu, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Palace Hotel Kota Kinabalu is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Palace Hotel Kota Kinabalu has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the steam room. The many offerings at The Palace Hotel Kota Kinabalu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Palace Hotel Kota Kinabalu gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Reasons to stay here
This hotel's facilities score higher than 88% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.
8.2
Breakfast
116 mentions
Housekeeping
95 mentions
Swimming Pool
71 mentions
Internet
50 mentions
7.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Good”
I booked a room without any windows and have two beds. when i arrived, i asked the staff if he can gave me a queen bed. the staff is very nice because he upgraded our room to deluxe one with the window. even the room is little bit small, but i felts comfortable with it. surely will repeat.
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Dear Ms Fadzianah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. It is our pleasure to be able to meet your expectation and upgraded your room for this visit. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Perfect place!”
Everything is perfect. Location parking room..food delicious!. Pool clean..nice my kids loveee so much. Sweet Staff always smiles. This hotel perfect for me n family...rate very reasonable! Trust me this perfect hotel!tqvm
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Dear Ms Hasnah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you and your family had a memorable stay with us and thank you for considering us as the best place to stay. We will share your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
The best hotel in KK”
Superb…Hospitality, kindness, cleanliness and services. After check out from the hotel, only within 10 minute got call from the hotel to inform us to return for the ipad tht we forgot. You should stay here and no need to worry about anything…
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Dear Mr Henry, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a memorable stay with us. We will share with the team on your kind feedback on their service delivery. We are glad that you managed to get your Ipad in timely manner and feel worry-free while staying with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Superb!”
Staying for function, but bringing my kids as well to stay in. Staff were friendly, I even got myself someone helping me to carry my bag to the room. Room is super clean, new deco and amazing. All in all - amazing!
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Dear Mr Izyan, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you and your family had a memorable stay with us and have received the best service. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Everything great”
Big room, clean bathroom, variety selection of breakfast, my kids love the pool, spacious car park, good hospitality by hotel staff..thank you Palace..will come again for sure..
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Dear Ms Emmey, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a memorable stay with us. We will share with the team on your kind feedback on their service delivery. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Isolated up the hill near city centre”
I'm a solo traveler with car. I love spacious parking lot. Room is big and clean, complete with mini coffee bar and fridge. Iron and ironing board have to be requested.
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Dear Ms Siti, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and have enjoyed your room. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Perfect place!”
Breakfast more choice and delicious Room clean and comfortable Staff friendly Easy to access foodcourt area hotel Pool big and clean my kids loveee so much Everything is great!
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Dear Ms Hasnah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and our team managed to make your stay better. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Perfect location”
clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian delicious. food
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Dear Ms Ann, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We are glad that our team have made your stay better and that you were able to enjoy shopping at the nearby shopping mall. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
comfortable just a bit noisy when there are events at the ballroom upstairs”
overall i feel comfortable staying here just a bit noisy during the event until midnight. the aircond less cold but still ok.
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Dear Ms Sajani, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us, however do regret that there was a discomfort due to the noise from an event. Please feel free to contact us direct if you would like to share more of your feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Superb”
Everything was so perfect. Really worth for money. New and spacious room, clean, friendly staff, nice breakfast. I will come again.
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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Great place for short getaway. ”
Check in was fast, room are clean, wifi is strong. Breakfast was good. Nice view too!
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Dear Ms Jackieline, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Favourite hotel,clean, excellent staff, great location”
Nice location, quite peacefull, convenience car park, clean, great friendly staff
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City but close to nature.”
Love this hotel so much and thank you to Roselyn, she's very helpful arranging our room reservation. Definitely gonna back to this hotel. Btw love the pool because its close with the forest I love nature's sound really calming.
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Dear Ms Amijah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We are happy that we made your stay feels close to nature in the city. We will share with the team on your kind feedback on their service delivery especially to Roselyn that had wholeheartedly making sure your stay is a memorable one. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Alone ”
Room is clean. Staff friendly. Affordable price. But if solo,i think no need to take breakfast as u can get breakfast at outside 🤭
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Dear Ms Jassica, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and find out hotel affordable and the staff are friendly. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Polite staff and chill place for holiday”
You can enjoy your holiday with family, clean, quite place and the staff are friendly
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Dear Ms Nur, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We are pleased that our staff managed to make your stay better. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Nice Hotel”
Nice hotel, very clean, nice breakfast. Friendly staff to assist customer. Room & toilet was very clean. Just , need to check with gym equipment which on my part are treadmill. The mat track on treadmill need to service.
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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and our team managed to make your stay better. We will share with our team with your kind feedback. We have taken note on your feedback in regards to the treadmill mat and will look into fixing it. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
enjoy stay”
Choosing this hotel as im a green lover ppl..I love to see green in the morning so breakfast at the pool seeing green trees was my favorite things to do.
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Dear Ms. Beverly, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. Your view of your stay have given us the motivation to bring the most out of our guest stay and have given a boost of energy to continue to deliver the best of our service. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Serenity stay”
Spacious room, clean & tidy, big parking space, friendly staff and serene environment.
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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We will share with the team on your kind feedback on their service delivery. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Exceptional”
Staff are helpful and courteous, even the staff at the entrance is well trained, not to mention the receptionist during my check in.
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Dear Mr Lim, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and have received the best service during your stay. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Always my 1st choice”
friendly & excellent service from staff. Clean. Great location, peacefull and safe. convenience car park
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Dear Ms Rossidah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. Thank you for choosing us as your preferred hotel. We are honored to have you staying with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management