Newly renovated
2024
Agoda Preferred

The Palace Hotel Kota Kinabalu

4 stars out of 5
No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100

Experience the unique eco-hotel, The Palace Hotel Kota Kinabalu, tucked away in a tropical forest. Enjoy stylish bar, BBQ facilities, and breathtaking views of the city skyline and rainforests from its hillside location. Located in Kota Kinabalu's CBD, this property is ideal for both business and leisure travelers. Enjoy a delicious breakfast, swim in the pool, and relax at the bar. Stay connected with free Wi-Fi and enjoy invigorating showers. Explore Gaya Street Sunday Market and improve your golf skills at The Golf Academy Borneo. Experience the best of Kota Kinabalu at The Palace Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

930 meters to public transportation

Check-in [24-hour]

Great Breakfast

Newly renovated

Great View

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

3 travelers have booked today.

Cleanliness 8.7
Service 8.7
Facilities 8.6
Value for money 8.5

Based on 4,694 verified reviews

Cleanliness

8.7

Service

8.7

Facilities

8.6

Value for money

8.5

Location

8.3

Room comfort and qua...

7.6

See map

8.3Excellent

Location rating score

Excellent location - 260 meters from city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Karamunsing Capital
310 m
Sabah State Mosque (Masjid Negeri Sabah)
310 m
Mamutik Island
310 m
Istana
340 m
Sabah Tourism Promotion Corporation
410 m
Popular landmarks
Night Market
1.0 km
Gaya Street Sunday Market
1.1 km
Kota Kinabalu City Mosque
1.4 km
Signal Hill Observatory Platform
1.4 km
Sabah State Museum
1.5 km
Closest landmarks
Police HQ
480 m
KK Times Square
540 m
DBKK Parking
540 m
Cathay Ciniplex
560 m
Consulate of Indonesia
620 m

Good to know

Value for money8.5
Location rating8.3
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.2 km

Rooms available at The Palace Hotel Kota Kinabalu

Very good
Room comfort & quality

7.6

Deluxe Twin Or Double
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds or 1 double b...
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Palace Suite
...
  • Room size: 67 m²/721 ft²
  • Mountain view
  • 1 king bed
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Superior Twin - Room Only
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Standard Room(No window)
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 2 single beds
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Superior Double or Twin Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Executive Room
...
  • Room size: 26 m²/280 ft²
  • Smoking allowed
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Superior Room
...
  • Non-smoking
  • 2 single beds and 1 double ...
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Superior Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
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Executive Club Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices

Frequently asked questions

Does The Palace Hotel Kota Kinabalu have bars on-site?

Experience your holiday the best way yet with The Palace Hotel Kota Kinabalu's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

Is car parking available at The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does The Palace Hotel Kota Kinabalu take in terms of hygiene, safety, and cleanliness?

The Palace Hotel Kota Kinabalu satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, first aid kit, body thermometer, and temperature check for guests and staff for extra safety precautions and hygiene protocols.

What public parks are in close proximty of The Palace Hotel Kota Kinabalu?

While remaining at The Palace Hotel Kota Kinabalu, cherish your morning or evening stroll at nearby park which include Weston Wetland Park, Sembulan River Park, and Taman Ilham.

How many floors does The Palace Hotel Kota Kinabalu have?

The Palace Hotel Kota Kinabalu has a total of 6 floors.

What was the average room rate for The Palace Hotel Kota Kinabalu been in the past month?

The average room rate for The Palace Hotel Kota Kinabalu in the past month is 292.89 MYR, compared to city's average of 219.88 MYR.

In which languages can The Palace Hotel Kota Kinabalu's staff members communicate?

The Palace Hotel Kota Kinabalu can communicate in 4 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about The Palace Hotel Kota Kinabalu's wellness amenities?

70.0% of our verified visitor reviews have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for The Palace Hotel Kota Kinabalu down in the review section.

What is the nearest train, metro, or bus station to The Palace Hotel Kota Kinabalu?

The nearest train, metro, or bus station is South Bus Terminal, 906.0 m away from The Palace Hotel Kota Kinabalu.

What famous natural sightseeing attractions are near to The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it effortlessly near to natural sights such as Kota Kinabalu Wetland Centre, Mamutik Island, and Manukan Island.

More about The Palace Hotel Kota Kinabalu

More about The Palace Hotel Kota Kinabalu

Experience Luxury and Comfort at The Palace Hotel Kota Kinabalu

Welcome to The Palace Hotel Kota Kinabalu, a 4-star luxury hotel located in the vibrant city of Kota Kinabalu, Malaysia. With its convenient location just 15 minutes away from the airport, this hotel is the perfect choice for both business and leisure travelers. Built in 1987 and last renovated in 2007, The Palace Hotel Kota Kinabalu offers a total of 150 well-appointed rooms, ensuring a comfortable and enjoyable stay for all guests. Whether you are traveling alone, with a partner, or with your family, there is a room type to suit your needs. Check-in time at The Palace Hotel Kota Kinabalu starts from 02:00 PM, allowing you to settle in and relax after a long journey. The check-out time is until 12:00 PM, giving you ample time to prepare for your departure. With these flexible timings, you can make the most of your stay without feeling rushed. At The Palace Hotel Kota Kinabalu, children between the ages of 2 to 6 can stay free of charge, making it an ideal choice for families. Create lasting memories with your loved ones as you explore the city's attractions and unwind in the hotel's comfortable and spacious rooms. Indulge in luxury, convenience, and warm hospitality at The Palace Hotel Kota Kinabalu. Book your stay today and experience a truly memorable stay in the heart of Kota Kinabalu.

Exciting Entertainment Facilities at The Palace Hotel Kota Kinabalu

At The Palace Hotel Kota Kinabalu, guests can indulge in a range of exciting entertainment facilities. The hotel features a stylish bar where visitors can unwind and enjoy refreshing drinks in a relaxed atmosphere. Whether you prefer a classic cocktail or a local specialty, the bar offers a wide selection of beverages to suit every taste. For those seeking relaxation and rejuvenation, The Palace Hotel Kota Kinabalu boasts a luxurious steam room. Step into this tranquil oasis and let the soothing heat and aromatic steam melt away your stress. It's the perfect place to unwind after a long day of exploring the city. Surrounded by lush greenery, the hotel's garden provides a serene escape from the bustling city. Take a leisurely stroll or find a quiet spot to sit and enjoy the peaceful ambiance. The garden is also an ideal setting for outdoor events or simply to enjoy a breath of fresh air. Additionally, The Palace Hotel Kota Kinabalu offers a shared lounge/TV area where guests can gather and socialize. Catch up on your favorite shows or engage in friendly conversations with fellow travelers. The comfortable seating and modern amenities create a welcoming space for relaxation and entertainment. With its array of entertainment facilities, The Palace Hotel Kota Kinabalu ensures a memorable and enjoyable stay for all guests.

Stay Active and Refreshed at The Palace Hotel Kota Kinabalu's Sports Facilities

At The Palace Hotel Kota Kinabalu, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities for our guests to enjoy. Start your day with an invigorating workout at our state-of-the-art fitness center. Equipped with modern exercise machines and free weights, you can maintain your fitness routine or kickstart a new one. Our fitness center is spacious and well-maintained, providing a comfortable environment for a productive workout. After your workout, take a dip in our outdoor pool to cool off and unwind. Surrounded by lush greenery and offering breathtaking views of the city, our pool is the perfect oasis for relaxation. Lounge on the poolside deck chairs or swim a few laps to rejuvenate your body and mind. For those looking for a refreshing drink or light snack, our poolside bar is just steps away. Sip on a refreshing cocktail or enjoy a delicious bite while basking in the sun or lounging by the pool. Our friendly staff will be happy to serve you and ensure your utmost satisfaction. Best of all, access to our fitness center is complimentary for all guests, allowing you to stay active without any additional cost. So whether you're a fitness enthusiast or simply looking to unwind, The Palace Hotel Kota Kinabalu's sports facilities have got you covered. Book your stay with us today and experience the perfect blend of relaxation and recreation.

Convenience Facilities at The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu offers a range of convenient facilities to ensure a comfortable stay for its guests. With services like laundry service, dry cleaning, and daily housekeeping, guests can enjoy a hassle-free experience. The hotel also provides room service, allowing guests to indulge in delicious meals without leaving the comfort of their rooms. For added convenience, The Palace Hotel Kota Kinabalu offers safety deposit boxes to keep valuable belongings secure. The hotel also provides luggage storage, allowing guests to explore the city without worrying about their bags. With express check-in/check-out services, guests can save time and start their vacation right away. In addition, The Palace Hotel Kota Kinabalu offers free Wi-Fi in all rooms and public areas, ensuring that guests can stay connected throughout their stay. For guests who smoke, there is a designated smoking area available. With these convenient facilities, The Palace Hotel Kota Kinabalu aims to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at The Palace Hotel Kota Kinabalu

At The Palace Hotel Kota Kinabalu, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience. With an onsite car park, guests can easily park their vehicles and explore the vibrant city of Kota Kinabalu at their own pace. The car park is free of charge, allowing guests to save on parking fees and enjoy a stress-free stay. For those who prefer not to drive, our hotel provides a shuttle service to popular attractions and shopping districts in the city. This service allows guests to explore the best of Kota Kinabalu without the worry of navigation or parking. Additionally, our friendly staff can assist in arranging taxi services, making it even more convenient for guests to get around the city. Whether you choose to drive, take advantage of our shuttle service, or opt for a taxi, The Palace Hotel Kota Kinabalu ensures that your transportation needs are well taken care of.

Luxurious Room Facilities at The Palace Hotel Kota Kinabalu

Indulge in a world of comfort and convenience at The Palace Hotel Kota Kinabalu, where every room is designed to provide a luxurious stay. Each room is equipped with modern amenities to ensure a memorable experience. Stay cool and comfortable with the air conditioning system, allowing you to relax and unwind in any weather. Catch up on the latest news with the daily newspaper provided, keeping you informed during your stay. For entertainment, enjoy a wide selection of in-house movies on the television, ensuring endless hours of entertainment. Getting ready for the day is a breeze with the hair dryer provided in each room. Stocked with a mini bar, you can enjoy refreshing beverages and snacks at your convenience. Watch your favorite shows and channels on the satellite/cable TV, providing a variety of entertainment options. Keep your drinks and snacks chilled with the refrigerator, ensuring you have everything you need for a comfortable stay. Experience the epitome of luxury and convenience with the room facilities at The Palace Hotel Kota Kinabalu. From air conditioning to in-house movies, every detail has been thoughtfully considered to enhance your stay.

Indulge in a Culinary Delight at The Palace Hotel Kota Kinabalu

At The Palace Hotel Kota Kinabalu, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you are guaranteed to find something to satisfy every craving. Start your day off right with a scrumptious breakfast buffet at the hotel's halal restaurant. Indulge in a variety of local and international dishes, from freshly baked pastries to made-to-order omelettes. The buffet offers a wide selection of options to cater to all dietary preferences and ensures that you have the fuel you need for a day of exploring Kota Kinabalu. For those who prefer to dine in the comfort of their own room, The Palace Hotel Kota Kinabalu also offers room service. Whether you're craving a late-night snack or a full-course meal, the hotel's room service menu has something for everyone. Sit back, relax, and let the hotel's talented chefs prepare a culinary masterpiece just for you. If you're in the mood for a unique dining experience, head to the hotel's BBQ facilities. Gather with friends and family and savor the flavors of freshly grilled meats and seafood while enjoying the stunning views of Kota Kinabalu. The BBQ facilities provide the perfect setting for a memorable evening under the stars. With daily housekeeping, you can rest assured that the dining facilities at The Palace Hotel Kota Kinabalu are always clean and well-maintained. Whether you choose to dine in the restaurant, order room service, or enjoy a BBQ, you can expect top-notch service and a dining experience that will exceed your expectations.

Luxurious Rooms and Suites at The Palace Hotel Kota Kinabalu

Experience the epitome of comfort and elegance at The Palace Hotel Kota Kinabalu. With a range of meticulously designed rooms and suites to choose from, you are guaranteed a memorable stay. The Deluxe Twin or Double rooms, spanning 26 square meters, offer a choice between two single beds or one double bed, ensuring a restful night's sleep. For those seeking a more spacious retreat, the Palace Suite boasts a generous 67 square meters of opulence, featuring a plush king bed to indulge in ultimate luxury. By booking your stay at The Palace Hotel Kota Kinabalu through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates that allow you to make the most of your budget, ensuring you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a secure reservation in just a few clicks. Leave the stress of finding the perfect accommodation behind and let Agoda take care of your booking needs, so you can focus on creating unforgettable memories at The Palace Hotel Kota Kinabalu.

Explore the Vibrant Central Business District of Kota Kinabalu

Welcome to the heart of Kota Kinabalu, where the bustling Central Business District awaits. Located just steps away from The Palace Hotel Kota Kinabalu, this vibrant area is a hub of activity and a melting pot of cultures. Immerse yourself in the lively atmosphere as you stroll along the streets lined with modern skyscrapers, shopping malls, and charming local shops. Discover a wide variety of international and local cuisines at the numerous restaurants and food stalls, offering everything from traditional Malaysian dishes to tantalizing seafood delights. Experience the vibrant nightlife as you explore the trendy bars and clubs that come alive after sunset. From live music venues to rooftop bars with stunning city views, there is something for everyone to enjoy. Whether you're looking for a fun night out or a quiet spot to unwind, the Central Business District has it all. Indulge in some retail therapy at the upscale shopping malls, where you'll find a mix of high-end fashion brands, local boutiques, and electronic stores. Don't forget to explore the local markets, where you can haggle for unique souvenirs, handicrafts, and fresh produce. With its convenient location, The Palace Hotel Kota Kinabalu is the perfect base to explore the vibrant Central Business District. Experience the energy and excitement of this dynamic area, filled with endless opportunities for shopping, dining, and entertainment.

Convenient Transportation from the Nearest Airports to The Palace Hotel Kota Kinabalu

Located in the heart of Kota Kinabalu's Central Business District, The Palace Hotel Kota Kinabalu offers a prime location for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the convenient transportation options available. If you are arriving at Kota Kinabalu International Airport (BKI), the most straightforward way to reach The Palace Hotel is by taxi. Taxis are readily available at the airport's arrival hall, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. The hotel's central location ensures easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for travelers looking to explore the city. For those arriving at Terminal 2 of Kota Kinabalu International Airport, a taxi is also the most convenient mode of transportation to reach The Palace Hotel Kota Kinabalu. The journey from Terminal 2 to the hotel takes approximately 20 minutes, offering travelers a comfortable and hassle-free transfer. Whether you are traveling for business or leisure, The Palace Hotel Kota Kinabalu provides a convenient and accessible base for your stay in Kota Kinabalu. With its prime location and easy access to transportation options, guests can enjoy exploring the city's vibrant attractions and return to the hotel's comfortable and stylish accommodations.

Explore the Vibrant Surroundings of The Palace Hotel Kota Kinabalu

Located in the heart of Kota Kinabalu, The Palace Hotel offers easy access to a plethora of exciting landmarks and attractions. Immerse yourself in nature's beauty at the nearby Poring Hot Springs, where you can relax in the soothing hot mineral baths and take a refreshing dip in the cool mountain streams. For a serene and picturesque experience, visit the Kota Kinabalu City Mosque, known for its stunning architecture and peaceful ambiance. If you're in the mood for some island adventure, head to Mamutik Island, a paradise for beach lovers and snorkel enthusiasts. Explore the vibrant underwater world and marvel at the colorful coral reefs teeming with marine life. History buffs will appreciate a visit to the Sabah State Museum, where you can learn about the rich cultural heritage of Sabah through its impressive collection of artifacts and exhibits. For breathtaking panoramic views of Kota Kinabalu, make your way to the Signal Hill Observatory Platform. Capture stunning photos of the city skyline and enjoy the cool breeze as you take in the magnificent sights. Shopaholics will delight in the bustling Filipino Market Kota Kinabalu, where you can browse through a wide array of local handicrafts, souvenirs, and fresh seafood. Jesselton Point is your gateway to the beautiful Tunku Abdul Rahman Marine Park, offering opportunities for island hopping, snorkeling, and diving. Don't miss a visit to the iconic Atkinson Clock Tower, a historic landmark that stands as a reminder of Kota Kinabalu's colonial past. Nature enthusiasts can explore the Kota Kinabalu Wetland Centre, home to a diverse range of flora and fauna, including migratory birds. Last but not least, don't forget to take a photo with the famous Marlin Statue, a symbol of Kota Kinabalu's vibrant fishing industry. With its prime location and proximity to these remarkable landmarks and attractions, The Palace Hotel Kota Kinabalu is the perfect base for an unforgettable exploration of Kota Kinabalu's vibrant surroundings.

Convenient Public Transport Stations Near The Palace Hotel Kota Kinabalu

Located in the heart of Kota Kinabalu, Malaysia, The Palace Hotel offers easy access to various public transport stations. For travelers looking to explore the city and its surrounding areas, the South Bus Terminal and North Bus Terminal are conveniently located nearby. The South Bus Terminal, situated just a short distance from the hotel, provides excellent connectivity to different parts of Kota Kinabalu and beyond. From here, you can hop on a bus and explore popular attractions such as the Kota Kinabalu City Mosque, Signal Hill Observatory Platform, and the vibrant Gaya Street Sunday Market. With frequent bus services, you can conveniently plan your itinerary and make the most of your time in the city. Similarly, the North Bus Terminal offers convenient transportation options for travelers. Located within close proximity to The Palace Hotel, this terminal serves as a gateway to explore the beautiful natural wonders of Kota Kinabalu. From here, you can catch a bus to visit the stunning Kinabalu Park, home to Mount Kinabalu, the highest peak in Southeast Asia. Additionally, the North Bus Terminal provides access to other nearby destinations such as Kundasang and the Poring Hot Springs. Whether you're a nature enthusiast or interested in exploring the city's cultural attractions, The Palace Hotel's proximity to the South Bus Terminal and North Bus Terminal makes it an ideal choice for travelers seeking convenient public transport options in Kota Kinabalu.

A Gastronomic Adventure Awaits

The Palace Hotel Kota Kinabalu is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Start your day with a visit to Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast fare. Indulge in a bowl of piping hot laksa at Yee Fung Laksa, where the rich flavors of the broth and fresh ingredients will transport you to culinary heaven. For a taste of authentic Sabahan cuisine, head to Kedai Kopi Wan Wan, where you can savor local delicacies like hinava and bosou. Borenos Fried Chicken at Asia City is a must-visit for fried chicken enthusiasts, offering crispy and flavorful chicken that will leave you craving for more. Yii Siang Hainan Ngiu Chap is another hidden gem that specializes in Hainanese-style beef noodle soup, while Krishna Fish Head Curry Restaurant is renowned for its aromatic fish head curry. If you're looking for a vibrant dining experience, KK Waterfront is the place to be with its wide array of seafood restaurants and bars. CHUBS is a trendy restaurant that offers fusion cuisine with a modern twist, perfect for those seeking innovative flavors. For a taste of Korean hotpot, head to Seoul Garden HotPot Suria Sabah and indulge in a variety of fresh ingredients cooked in a flavorful broth. End your day with a visit to Shoney's Dining & Bar, where you can unwind with a refreshing drink and enjoy live music performances. With such a diverse range of dining options, your culinary adventure in Kota Kinabalu starts right at The Palace Hotel.

Shop 'til You Drop in Kota Kinabalu

Located in the heart of Kota Kinabalu, The Palace Hotel offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Asia City Complex, a bustling shopping center where you can browse through a wide range of shops offering everything from fashion and accessories to electronics and household items. If you're a stationery lover, Salt x Paper Stationery & Gifts is a must-visit, offering a delightful selection of unique and stylish stationery products. Bookworms will be delighted to discover Iwase Books and Borneo Books II, where you can immerse yourself in a vast collection of books on various topics. For a more modern shopping experience, head to KK Times Square, a vibrant mall filled with retail outlets, restaurants, and entertainment options. If you're looking for local handicrafts and souvenirs, the Filipino Market Sabah and Gaya Shop Lot are the perfect places to explore. Treat yourself to a relaxing massage at the Japanese Shiatsu & Reflexology center after a long day of shopping. KK Plaza is another popular shopping destination, offering a mix of local and international brands. And don't worry about your laundry piling up - Mega Laundry in Kampung Air is conveniently located nearby. With these shopping landmarks at your doorstep, The Palace Hotel Kota Kinabalu is the perfect choice for avid shoppers.

Affordable Luxury at The Palace Hotel Kota Kinabalu

Experience the perfect blend of luxury and affordability at The Palace Hotel Kota Kinabalu. With an average room price of just $57, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Kota Kinabalu, which stands at $54. Step into a world of comfort and elegance as you enter your spacious and well-appointed room at The Palace Hotel Kota Kinabalu. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a comfortable stay. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. Indulge in the hotel's excellent facilities, including a rooftop swimming pool with panoramic views of the city, a well-equipped fitness center, and a spa offering rejuvenating treatments. The Palace Hotel Kota Kinabalu also boasts a range of dining options, from casual cafes to fine dining restaurants, where you can savor delicious local and international cuisine. Book your stay at The Palace Hotel Kota Kinabalu today and enjoy the perfect combination of luxury, convenience, and affordability. With its competitive average room price of $57, this hotel is a true gem in Kota Kinabalu.

Excellent Service and Beautiful Location

The Palace Hotel Kota Kinabalu has received rave reviews from its guests, who have praised its beautiful and nice ambiance. The hotel's location is highly appreciated for being peaceful and convenient, with ample car parking space. The cleanliness of the hotel is also widely praised, with guests mentioning the clean rooms and bathrooms. The staff at the hotel have been described as friendly, helpful, and providing excellent service. Guests have also highlighted the great variety and deliciousness of the breakfast options. The spacious car park and the hotel's hospitality have also been commended. Overall, The Palace Hotel Kota Kinabalu has received glowing reviews for its exceptional service, beautiful location, and friendly staff.

A Delightful Stay at The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu, located in the vibrant city of Kota Kinabalu, Malaysia, has received rave reviews from its satisfied customers. With an impressive overall rating of 8.3, this hotel offers an exceptional experience that is worth every penny. Guests have commended the hotel for its excellent value, with a specific rating of 8.3. This means that guests feel they are getting great bang for their buck, making their stay at The Palace Hotel an affordable yet luxurious choice. One aspect that stands out at The Palace Hotel Kota Kinabalu is its top-notch facilities, which have received a rating of 8.4. Guests have been thoroughly impressed with the range of amenities available, ensuring a comfortable and enjoyable stay. Whether it's the well-equipped fitness center, the refreshing swimming pool, or the relaxing spa, guests have found plenty of opportunities to unwind and rejuvenate during their stay. The hotel's commitment to providing excellent facilities is evident, making it a popular choice among travelers seeking a memorable and indulgent experience. When it comes to cleanliness, The Palace Hotel Kota Kinabalu has excelled with a rating of 8.4. Guests have consistently praised the hotel's immaculate rooms and public areas, highlighting the attention to detail and high standards of cleanliness maintained throughout the property. This dedication to cleanliness ensures a pleasant and hygienic environment for guests, allowing them to relax and feel at ease during their stay. The Palace Hotel's commitment to maintaining a pristine atmosphere is truly commendable, leaving guests impressed and satisfied with their experience.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
Tangerine
  • Cuisine: International
  • Menu: Buffet

Location

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100

Excellent8.3

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    6.2 km
  • Labuan Airport (LBU)
    118.6 km
Public transportation
  • South Bus Terminal
    910 m
Hospital or clinic
  • Klinik Kesihatan Ibu dan Anak Pekan
    770 m
Shopping
  • Gaya Street Sunday Market
    1.1 km
Convenience store
  • 7 Eleven
    310 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Mamutik Island
    310 m
  • Night Market
    1.0 km
  • Gaya Street Sunday Market
    1.1 km
  • Kota Kinabalu City Mosque
    1.4 km
  • Signal Hill Observatory Platform
    1.4 km
  • Sabah State Museum
    1.5 km
  • Manukan Island
    8.3 km
  • Tunku Abdul Rahman Marine Park
    8.4 km
  • Sapi Island
    8.4 km
  • Poring Hot Springs
    14.6 km
Nearby landmarks
  • Karamunsing Capital
    310 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    310 m
  • Mamutik Island
    310 m
  • Istana
    340 m
  • Sabah Tourism Promotion Corporation
    410 m
  • Weston Wetland Park
    440 m
  • Golden Screen Cinemas
    450 m
  • Asia City Complex
    470 m
  • Star City Conference & Event Centre
    470 m
  • Police HQ
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)42 MYR
The property
  • Year property opened1986
  • Number of floors6
  • Room voltage240
  • Number of rooms 138
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 MYR

Reviews of The Palace Hotel Kota Kinabalu from real guests

Provided by verified guests of

Agoda logo
8.5
  • Cleanliness score 8.7 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.7
  • Service score 8.7 out of 10 and is a high score in Kota Kinabalu
    Service8.7
  • Facilities score 8.6 out of 10 and is a high score in Kota Kinabalu
    Facilities8.6
  • Value for money score 8.5 out of 10 and is a high score in Kota Kinabalu
    Value for money8.5
  • Location score 8.3 out of 10 and is a high score in Kota Kinabalu
    Location8.3
  • Room comfort and quality score 7.6 out of 10
    Room comfort and quality7.6
High score for Kota Kinabalu

Rating

9+ Exceptional (710)
8-9 Excellent (301)
7-8 Very Good (479)
6-7 Good (231)
<6 Below Expectation (244)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,965 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Manjitra from Malaysia
    Couple
    Superior Room
    Stayed 1 night in March 2024

    “Great Hotel But A Tad Bit Disappointed”

    I absolutely loved everything about this hotel, the location, the staff and especially the buffet breakfast. It was all top notch. But unfortunately there were some hiccups that made me feel a little unenthusiastic about it . 1) The shower in our room was blocked with no water flow which caused flooding in our washroom . But still very satisfied with the fast work of the staff in solving the issues . They helped us to rectify it and made sure the washroom was wiped and cleaned after that . Kudos to that . 2) The room that we stayed in was room num315. The door of the room is not flush against the floor and door wall which caused light from the doorway to pass through and thus causing our room to be bright even after closing all over lights at night. Since I am someone that normal sleeps in the dark, this definitely bothered me . 3) The rooms need a little more sound proofing. Because we could hear the room next door . Especially in the mid of the night. Besides all these hiccups, we definitely enjoyed our stay there. The staff were extremely helpful and the entire hotel was clean and classy. Their buffet breakfast was also delicious and had plenty of variety. I just hope the hotel can improve a bit more on the mentioned comments. Thank you.

    Reviewed March 29, 2024

    Dear Mr Majintra, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We do regret the unpleasant experience you had during your stay. We have shared your beautiful and kind words to our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

    Responded April 17, 2024
    The Palace Hotel Kota Kinabalu
  2. 9.6
    Exceptional
    yutaka from Japan
    Solo traveler
    Deluxe Twin Or Double
    Stayed 4 nights in August 2023

    “Overall, I was glad to stay.”

    The staff at the reception, especially a woman who seemed to be a manager, was very friendly and kindly assisted us with various matters during our stay of a few days. The housekeeping staff were also kind and greeted us with smiles, making the overall service excellent. It would be even better if the restaurant staff were a bit more energetic. While the breakfast couldn't be compared to those of five-star hotels, it was sufficient for a complimentary breakfast and the seasoning was mild and easy for Japanese people to enjoy. The restaurant was spacious, allowing for a relaxed and leisurely dining experience. The water pressure in the shower was slightly weaker compared to Japan, but that’s to be expected overseas. The pool was large, with few users, allowing us to relax in what felt like a private setting. The water quality was clean, and despite the building's age, everything was meticulously cleaned. The room was very nice after renovation—spacious and pleasant. The refrigerator worked very well and kept things extremely cold, catering to Japanese preferences. I was pleased that water was replaced daily for free, transferred into cute one-liter bottles with proper seals, which added a charming touch and felt eco-friendly compared to plastic bottles. There were hardly any Korean guests; however, there were many mainland Chinese guests who tended to make quite a noise at night on the same floor. While their voices could be heard in the hallway, they were not bothersome enough to disturb us in our rooms, so I think it was within a tolerable range. The location is slightly removed from the city center, but that contributes to the quiet atmosphere surrounded by greenery, offering a different ambiance. It takes about 10 minutes to walk to the city center, and Grab taxis can arrive quickly. Though it’s quite far, making it difficult to repeat my visit, I would consider returning if it were closer, as it was a cost-effective hotel.

    Reviewed August 17, 2023
    Auto-translated through generative A.I.

    Dear Mr Yutaka, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your feedback to look into the areas you highlighted for improvement. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

    Responded September 19, 2023
    The Palace Hotel Kota Kinabalu
  3. 9.2
    Exceptional
    MUHAMMAD from Malaysia
    Solo traveler
    Deluxe Twin Or Double
    Stayed 1 night in April 2024

    “Great Stay, Breakfast Can Do Better”

    Great stay, excellent staff! I had a great stay at this hotel in Kota Kinabalu. The location was perfect, with easy access to nearby attractions. The cleanliness of the property was top-notch, and the staff were exceptional - friendly, helpful, and always willing to assist. The facilities were impressive, especially the pool and amenities. The only downside was the breakfast, which could have been better. Overall, it was a fantastic experience, and I would definitely recommend this hotel for its value for money, convenient location, cleanliness, and outstanding staff.

    Reviewed April 27, 2024

    Dear Mr Muhammad, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. Thank you for your kind feedback on our team's service delivered during your stay. We have shared your feedback in regards to the breakfast with our team for improvement. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

    Responded May 20, 2024
    The Palace Hotel Kota Kinabalu
  4. 9.6
    Exceptional
    niranjan from United Kingdom
    Solo traveler
    Deluxe Twin Or Double
    Stayed 6 nights in April 2024

    “Newly refurbished hotel with helpful staff ”

    I stayed in this newly refurbished hotel for 6 nights , the staff reception,restaurant are attentive and helpful,room was spacious and clean with comfortable pillows,swimming pools and steam room with good facilities for exercise,the hotel is away from the noise of the city nestled in the forest with great views ,just a short ride away with a grab for 6-7 ringitts Tangerine restaurant is nice too with good food the manager was nice he managed to get me a off the menu nasi goreng for me , overall Iam happy with the stay

    Reviewed April 24, 2024

    Dear Mr Niranjan, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback to our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

    Responded May 20, 2024
    The Palace Hotel Kota Kinabalu
  5. 10.0
    Exceptional
    Razila from Malaysia
    Business traveler
    Deluxe Twin Or Double
    Stayed 1 night in February 2025

    “New Fully Refurbished Hotel”

    I had a fantastic stay at The Palace Hotel Kota Kinabalu. From the moment I arrived, the warm hospitality and excellent service stood out. The check-in process was smooth and efficient, and the staff were genuinely welcoming. The room was spacious, clean, and well-maintained, with a comfortable bed that made for a great night’s rest. I particularly appreciated the thoughtful amenities and the beautiful view of the city. Breakfast was a highlight—there was a good selection of local and international dishes, all fresh and well-prepared. The hotel’s commitment to sustainability was also evident, which was a nice touch. The location is convenient, offering easy access to the city center while still being in a quiet area, making it perfect for both relaxation and exploration. Overall, The Palace Hotel exceeded my expectations, and I would definitely recommend it to anyone visiting Kota Kinabalu. Looking forward to staying here again!

    Reviewed February 27, 2025

    Dear Ms Razila, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. Your compliments to the team has made us feel proud and honored to have serve you. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management.

    Responded April 03, 2025
    The Palace Hotel Kota Kinabalu
Changed to review page 1

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