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About The Palace Hotel Kota Kinabalu


The Palace Hotel Kota Kinabalu has been classified and awarded a 3-Leaf rating from the Green Hotel Classification Program as a Green Hotel that has taken significant steps to protect the environment. The Palace Hotel Kota Kinabalu is a modern, smoke-free, exquisitely designed accommodation standing on a hill, overlooking the hustle and bustle of the city on one side and serene mountains on the other. The Palace Hotel Kota Kinabalu is situated in the center of Kota Kinabalu, Sabah, and close to the state Royal Palace, shopping complex, 15 minutes from the international airport, and 10 minutes to the jetty. This colonial-styled hotel, located in the state of Sabah, is placed on a regal hill looking down upon Kota Kinabalu. Guests will find a variety of amazing natural recreation venues close by, such as nature treks and other outdoor adventures. The hotel itself maintains a majestic royal style that has colonial influences infused with an injection of Malaysian design concepts, creating an atmosphere that is unique and restive. The on-site dining options, Tangerine Restaurant and Glamorous Lounge, serve a multinational compilation of international cuisine as well as refreshing beverages. Whatever the reason for your stay, The Palace Hotel Kota Kinabalu will make your stay a good one.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Karaoke
  • Massage(s)
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service

Services and conveniences

  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Shuttle service is available at the property from 11:00 AM to 06:00 PM. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 7. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 150
Parking Fee (per day): 0 MYR
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1987
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type
Very good

based on 1094 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 7.0
  • Room comfort and quality 7.6
  • Service 7.7
  • Value for money 7.7
  • Food and dining 6.9
Sort by

SUFIAN from Singapore
Superior With Wifi
Stayed 1 night in September 2016
had a good stay.
Reviewed September 26, 2016

ChongHeng from Malaysia
Business travelers
Superior With Wifi
Stayed 2 nights in September 2016
Air-conditioner is not cold. Run out of water in the morning
Reviewed September 25, 2016

Caroline from Malaysia
Families with young children
Standard No Window
Stayed 2 nights in September 2016
A Palace like home
I like staying here and have always whenever in KK. It is spacious, has good facilities and the staff make you feel so at home.
Reviewed September 22, 2016

Jun from Malaysia
Business travelers
Standard No Window
Stayed 1 night in September 2016
Bad experience
Standard room at basement, phone line & wifi signal weak Check in at 3pm, but process more than 30 mins Not as good as other 4 stars hotel
Reviewed September 21, 2016

NORAZRINA from Malaysia
Families with young children
Standard No Window
Stayed 1 night in September 2016
Very good & environmental friendly. However, the pool needs to be cleaned regularly as the leaves were falling into the pool. Make sure the water in the pool is clear.
Reviewed September 20, 2016

Soo from Malaysia
Business travelers
Standard No Window
Stayed 1 night in April 2013
It's a comfortable stay with clean rooms. But internet is not available in all rooms, only certain rooms which come with a price. Breakfast buffet is fantastic, especially the croissant. Location is far off with inconvenient transport.
Reviewed September 18, 2016

nuraliaa from Malaysia
Standard Twin Room (No Window)
Stayed 1 night in September 2016
Nothing to describe
Reviewed September 17, 2016

Guan from Malaysia
Business travelers
Superior With Wifi
Stayed 5 nights in September 2016
Better can apply coporate
Can i apply coporate
Reviewed September 17, 2016

Tony from Malaysia
Families with young children
Superior With Wifi
Stayed 1 night in September 2016
Room is Clean. Value for money
Good location for those with car. Ample parking place. Room is clean. Breakfast is ok but not many choice.
Reviewed September 15, 2016

Nur from Malaysia
Superior With Wifi
Stayed 1 night in September 2016
Average hotel
Room : simple, clean Wifi : not so fast, but still able to download stuffs Breakfast : some food were cold, less choice, the waiter didn't clear up the used plates. Location: customers with cars are recommended to stay here as the parking is quite convenient. Walking distance can reach the Karamunsing mall to get decent food and some electronic stuffs and gadgets. Check in check out was fast
Reviewed September 14, 2016


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