The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
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"Friendly staff and spacious room, the breakfast are good."

Norfazila

|

April 20, 2018

Standard No Window - Guestroom The Palace Hotel Kota Kinabalu
Standard No Window - Guestroom
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Lobby The Palace Hotel Kota Kinabalu
Lobby
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Lobby The Palace Hotel Kota Kinabalu
Lobby
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Swimming pool [outdoor] The Palace Hotel Kota Kinabalu
Swimming pool [outdoor]
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See map The Palace Hotel Kota Kinabalu
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Very good
Location
7.1
See all 49 photos The Palace Hotel Kota Kinabalu
See all 49 photos
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The Palace Hotel Kota Kinabalu

Very good location
- 240 meters from city center
- What's nearby?
Very good
From 1495 reviewsSee what guests said
7.5
/
10
Very good cleanliness
7.8
Recommended by 94% of guests
Value for money7.7
Location rating7.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.2 km
  • 910 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
7.6
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Standard No Window
Standard No Window
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Superior With Wifi
Superior With Wifi
...
  • Room size: 26 m²/280 ft²
  • City view
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Superior King
Superior King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Twin/Double Room
Twin/Double Room
...
  • Shower
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DELUXE+BENEFIT
DELUXE+BENEFIT
...
  • Shower
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Standard (Windowless)
Standard (Windowless)
...
  • Shower
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Twin Standard-without Window
Twin Standard-without Window
...
  • Shower
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Basic Double
Basic Double
...
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    Have a question for The Palace Hotel Kota Kinabalu?

    What people love about the property

    • "Overall stay was ok."

      caroline

      |

      February 9, 2018

    • "Staffs are friendly."

      An P.

      |

      January 16, 2018

    • "Facilities excellent!"

      SITI N.

      |

      November 30, 2017

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    More about The Palace Hotel Kota Kinabalu

    More about The Palace Hotel Kota Kinabalu

    "Warm welcome from staffs"

    Thamil A.

    |

    February 13, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "I love to stay here"

    MAILIN

    |

    March 5, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (1495)Booking.com Reviews (671)
    7.5
    /
    10
    Cleanliness7.8
    Facilities7.7
    Location7.1
    Room comfort and quality7.6
    Service7.7
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (1495)
    All room types
    Showing 1256 verified guest comments
    12345
    6.4
    Good
    Russell from Australia
    Business traveler
    Superior King
    Stayed 3 nights in July 2018
    Quiet place to stay”
    Located outside the busy City area and away from the coastal strip the Palace is a queit place to relax while still being close enough for appointments in the city.
    Reviewed November 13, 2018
    8.0
    Excellent
    Siti from Malaysia
    Business traveler
    Standard No Window
    Stayed 1 night in September 2018
    Very good”
    Nice quiet place with plenty parking space, good breakfast spread
    Reviewed October 02, 2018
    8.8
    Excellent
    Keng from Malaysia
    Family with young children
    Superior King
    Stayed 2 nights in September 2018
    Clean and nice staffs”
    Clean room, Nice and helpful Staff
    Reviewed September 29, 2018
    9.2
    Exceptional
    NORANISHAZALINA from Malaysia
    Family with young children
    Superior King
    Stayed 2 nights in September 2018
    Exceptional”
    everything was very good and satisfied .except no water hose or built water for toilet bowl. breakfast was delicious and many option.
    Reviewed September 28, 2018
    8.4
    Excellent
    Asst.Prof.Dr. from Thailand
    Business traveler
    Standard No Window
    Stayed 5 nights in September 2018
    90”
    The location of hotel is nice for quietly people, staff very helpful. However, room didn’t do proper clean, such as no changing bed sheet until inform at the front (I stayed there five days) the bathroom facilities was a bit low satisf.
    Reviewed September 19, 2018
    8.0
    Excellent
    Mary from Australia
    Couple
    Superior King
    Stayed 3 nights in August 2018
    Hotel has had alot of improvement since the last time I visited this hotel.”
    Breakfast is okay although it would be nice if you have more variety such as western breakfast instead of just sticking it Asian food (I understand that you have a lot of Chinese tourist since a group of them checked in during the period I was there). Your front office staff were very accommodating and friendly.
    Reviewed September 02, 2018
    8.8
    Excellent
    NATASHA from Hong Kong
    Solo traveler
    Standard No Window
    Stayed 2 nights in July 2018
    Excellent”
    The staff behind the reception desk were good they helped me book a tour for the same day. The staff during the breakfast buffet were very welcoming and had great customer service. The pool is nice and often quite as most people staying are with tours so they do not utilise the pool.
    Reviewed July 05, 2018
    5.6
    Henky from Singapore
    Family with young children
    Superior Twin
    Stayed 1 night in June 2018
    Old hotel and not up to standard of starts given.”
    Hotel really need to be improve alot,Toilet no spray near toilet bowl. Dirty bedsheet/smells of sweat. Location wise near kk but hotel quality is out. My first and last to this hotel.
    Reviewed June 29, 2018
    8.0
    Excellent
    Kai from Malaysia
    Couple
    Stayed 1 night in May 2018
    Good”
    Overall satisfying
    Reviewed June 25, 2018
    7.2
    Very good
    Joshua from Malaysia
    Couple
    Superior King
    Stayed 1 night in June 2018
    Need to improve”
    No toilet hand bidet spray. Aircond not cold.
    Reviewed June 21, 2018
    9.6
    Exceptional
    Garry from Malaysia
    Solo traveler
    Standard No Window
    Stayed 1 night in June 2018
    Clean hotel with a nice back garden”
    This was my 3rd time staying here. Ample parking space and quiet area. There’s a walkway to go to Karamunsing Plaza which is just across the road from the hotel.The Sacred Heart Cathedral is just 15minutes walk from the hotel. I love the small garden behind the swimming pool and the mini trail pathway next to it.breakfast buffet was nice as well, nothing fancy but enough to fill my tummy.the room is clean n comfortable.toilet/bathroom is clean and comes with toothbrush kit.really enjoyed my stay and will definetely come back the next time i go for my cross-border roadtrip to Sabah.
    Reviewed June 19, 2018
    10.0
    Exceptional
    Liu from Malaysia
    Business traveler
    Standard No Window
    Stayed 2 nights in April 2018
    Value for money”
    Value for money
    Reviewed May 05, 2018
    9.2
    Exceptional
    Betty from Malaysia
    Family with teens
    Standard No Window
    Stayed 1 night in April 2018
    Exceptional”
    Well done on your housekeeping and continue the good job however there's a room for improvement esp on your customer service
    Reviewed April 27, 2018
    8.0
    Excellent
    Norfazila from Malaysia
    Family with young children
    Stayed 1 night in April 2018
    Location, staff, spacious room and cleanliness”
    Friendly staff and spacious room, the breakfast are good. Hotel is clean and quiet, surrounding by a lot of tree. Location is good for the traveler with the car, ample parking space. nice spacious gym facilities. Slow Internet access. Toilet was clean but there's no water hose for the toilet. Nice swimming pool my kid love it. will come back again.
    Reviewed April 20, 2018
    8.0
    Excellent
    Eric from Malaysia
    Group
    Standard No Window
    Stayed 1 night in April 2018
    Good hotel”
    Stay at non smoking floor. Cleanliness acceptable but at night there was a noise caused by piping vibrations.
    Reviewed April 20, 2018
    7.2
    Very good
    kok from Malaysia
    Business traveler
    Standard No Window
    Stayed 1 night in March 2018
    room clean and spacious”
    Staff friendly and walking distance to shopping mall.
    Reviewed March 30, 2018
    7.2
    Very good
    Ranger from Malaysia
    Family with young children
    Superior King
    Stayed 1 night in March 2018
    Very good”
    Ok
    Reviewed March 24, 2018
    9.2
    Exceptional
    Ashley from Canada
    Couple
    Superior Twin
    Stayed 2 nights in March 2018
    2 days in kk”
    It was a great hotel. I would totally stay here again. The hotel decription does not do the park grounds and pool area justice. We were hesitant to be so far from the waterway but in the end we were very happy with the decision. Loved having breakfast looking over beautiful natural hillside rather then other buildings.
    Reviewed March 09, 2018
    8.0
    Excellent
    MAILIN from Malaysia
    Family with young children
    Superior King
    Stayed 1 night in March 2018
    Value money”
    I love to stay here.. and i will come back to stay here again.. love the breakfast.. but no water pipe in the toilet :(
    Reviewed March 05, 2018
    6.0
    kok from Malaysia
    Business traveler
    Standard No Window
    Stayed 1 night in December 2017
    Nice Hotel”
    Friendly staff and room large
    Reviewed March 01, 2018
    12345
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