Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

The Palace Hotel Kota Kinabalu

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100

Highlights

Ideal location

- Location earns frequent praise as a quiet hilltop spot that remains cl...

Tempat yang terbaik utk didiami smsa bcuti 👍🏻
Top rated room amenities

- Smart TVs and in-room entertainment get consistent praise—guests menti...

Sparkling clean

- Rooms receive frequent compliments for being clean, well maintained an...

The room was clean and big.
Top value

- Several guests describe the stay as good value for money and recommend...

It's a hidden gem that gives you good value for your money.
Professional guest services

- Housekeeping and front-desk replies earn positive notes for speed and...

Awesome room aircon coolness and good room service menu

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Perched above Kota Kinabalu, The Palace Hotel is a sleek boutique stay for two with a sky-high infinity pool, sky garden and rooftop bar with city and sea sunset views. Modern design, local art, tranquil CBD location. In the CBD near Jesselton Point, Gaya Street Sunday Market and the Filipino Market, this hotel combines city access with relaxation. Facilities include a rooftop pool, steam room and a stylish cocktail bar—ideal for planning local tours. Rooms feature private balconies or terraces, in-room safes, fridges and rainfall showers with luxury toiletries; select rooms face garden or mountain views. Suited for two travelers, it balances convenient location, leisure amenities and rooftop vistas for an efficient, memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Service 8.8
Cleanliness 8.7
Facilities 8.7
Value for money 8.6

Based on 5,048 verified reviews

Service

8.8

Cleanliness

8.7

Facilities

8.7

Value for money

8.6

Location

8.4

Room comfort and qua...

7.6

  • "The room was so clean, comfortable and enjoyable,"
  • "Excellent Family Hotel with Kids’ Pool and Great Breakfast"
  • "I love their staff treat me and very helpfull."
  • "It's a hidden gem that gives you good value for your money."
  • "We get the chance to swim and relax by the swimming pool."
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Nearest transportation options

South Bus Terminal is within 0.91 km

Sembulan Sekretariat Train Station Sembulan Sabah Station is within 1.76 km

See map

8.4Excellent

Location rating score

Excellent location - 260 meters from city center
Exceptional for walking
More details on walking
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There are 76 places in walking distance!

Parking
FREE
Walkable places
Karamunsing Capital
310 m
Sabah State Mosque (Masjid Negeri Sabah)
310 m
Istana
340 m
Sabah Tourism Promotion Corporation
410 m
Weston Wetland Park
440 m
Popular landmarks
Night Market
1.0 km
Gaya Street Sunday Market
1.1 km
Kota Kinabalu City Mosque
1.4 km
Signal Hill Observatory Platform
1.4 km
Sabah State Museum
1.5 km
Closest landmarks
Police HQ
480 m
DBKK Parking
540 m
Cathay Ciniplex
560 m
Consulate of Indonesia
620 m
Tourism Malaysia
650 m

Good to know

Value for money8.6
Location rating8.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.2 km

Select your room

1/18

Deluxe Twin Or Double

26 m²/280 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples

8.9

Excellent

Room comfort and quality
  • Nature view

  • Accessible vanities

  • Bathtub grab bar

  • Mobility accessibility

  • Non-slip grab bar

  • Electric kettle

  • Accessible toilet

  • Adapted bath

  • Bathrobes

  • Hair dryer

1/16

Superior Double or Twin Room

26 m²/280 ft²
Max 2 adults
2 single beds
  • Garden view

  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

1/17

Deluxe Room (Window)

28 m²/301 ft²
Max 3 adults
  • Window

  • Non-smoking

1/13

Palace Suite

67 m²/721 ft²
Max 3 adults
1 king bed

8.7

Excellent

Room comfort and quality
  • Mountain view

  • 2 bathrooms

  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

1/7

Superior Twin - Room Only

26 m²/280 ft²
Max 3 adults
2 single beds

8.9

Excellent

Room comfort and quality
  • Hair dryer

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • Wi-Fi [free]

  • Air conditioning

  • Blackout curtains

1/3

Standard Room(No window)

26 m²/280 ft²
Max 3 adults
2 single beds
  • No Windows view

  • Adjustable height hand-held shower wand

  • Alarm clock telephone ringer

  • Non-slip grab bar

  • Transfer shower

  • Electric kettle

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

1/1

Deluxe Room (Window)

28 m²/301 ft²
Max 3 adults
1 king bed
  • Shower

  • Window

  • Non-smoking

1/1

Executive Room

26 m²/280 ft²
Max 7 adults
2 double beds
  • Internet access – wireless

  • Telephone

  • Air conditioning

  • Closet

  • Ironing facilities

  • Smoking allowed

1/1

Executive Club Room

26 m²/280 ft²
Max 3 adults
2 single beds or 1 king bed
  • Internet access – wireless

  • Telephone

  • Air conditioning

  • Closet

  • Ironing facilities

1/1

Executive Club King Room

26 m²/280 ft²
Max 3 adults
1 king bed
  • Internet access – wireless

  • Air conditioning

  • Closet

  • Ironing facilities

Frequently asked questions

Experience your holiday the best way yet with The Palace Hotel Kota Kinabalu's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

The Palace Hotel Kota Kinabalu offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The Palace Hotel Kota Kinabalu satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, staff trained in safety protocol, body thermometer, and temperature check for guests and staff for extra safety precautions and hygiene protocols.

While remaining at The Palace Hotel Kota Kinabalu, cherish your morning or evening stroll at nearby park which include Weston Wetland Park, Sembulan River Park, and Taman Ilham.

The Palace Hotel Kota Kinabalu has a total of 6 floors.

The average room rate for The Palace Hotel Kota Kinabalu in the past month is 237.54 MYR, compared to city's average of 223.13 MYR.

The Palace Hotel Kota Kinabalu can communicate in 4 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

70.0% of our verified visitor reviews have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for The Palace Hotel Kota Kinabalu down in the review section.

The nearest train, metro, or bus station is South Bus Terminal, 906.4 m away from The Palace Hotel Kota Kinabalu.

The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it effortlessly near to natural sights such as Kota Kinabalu Wetland Centre, Mamutik Island, and Manukan Island.

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More about The Palace Hotel Kota Kinabalu

More about The Palace Hotel Kota Kinabalu

Experience Comfort and Convenience at The Palace Hotel Kota Kinabalu

Nestled in the vibrant city of Kota Kinabalu, Malaysia, The Palace Hotel offers a perfect blend of timeless elegance and modern comfort. Built in 1986 and thoughtfully renovated in 2024, this charming hotel boasts 138 well-appointed rooms designed to ensure a restful stay for every guest. Whether you're here for business or leisure, its strategic location just 15 minutes from the airport makes it an ideal choice for travelers seeking convenience and comfort. Guests can enjoy flexible check-in and check-out times, with check-in available from 2:00 PM and check-out until 12:00 PM, allowing for a relaxed and hassle-free experience. The hotel warmly welcomes families, offering a child policy that allows children aged 2 to 6 to stay free of charge. Discover the perfect base for your Kota Kinabalu adventure at The Palace Hotel, where hospitality and convenience meet in the heart of Malaysia.

Relaxation and Entertainment at The Palace Hotel Kota Kinabalu

Guests at The Palace Hotel Kota Kinabalu can indulge in a variety of entertainment and relaxation options designed to rejuvenate the mind and body. Unwind in the serene spa area, where professional massage services and steamrooms offer a perfect escape from the hustle and bustle, helping you relax and refresh during your stay. After a day of exploring, enjoy a drink at the stylish bar, ideal for unwinding with friends or fellow travelers. For a cozy and social atmosphere, the hotel features a shared lounge and TV area, providing a comfortable space to relax, catch up on your favorite shows, or socialize with other guests. Whether you're seeking restful pampering or lively entertainment, The Palace Hotel Kota Kinabalu's facilities are tailored to enhance your stay with moments of comfort and enjoyment.

Premier Sports and Wellness Facilities at The Palace Hotel Kota Kinabalu

At The Palace Hotel Kota Kinabalu, guests can enjoy a comprehensive range of sports and fitness amenities designed to keep you active and refreshed during your stay. The hotel boasts a state-of-the-art free fitness center, equipped with modern equipment to cater to all your workout needs, whether you're a fitness enthusiast or just looking to stay in shape. After a vigorous session, unwind by the outdoor pool, where you can relax under the sun and take in scenic views of the surrounding cityscape. For a perfect blend of leisure and refreshment, the poolside bar offers a delightful selection of beverages, making it easy to cool down and socialize in a vibrant setting. Whether you're swimming laps in the outdoor pool, enjoying a workout in the fitness center, or relaxing with a drink by the pool, The Palace Hotel Kota Kinabalu provides an inviting environment for active relaxation and wellness.

Convenience Facilities at The Palace Hotel Kota Kinabalu

Experience seamless comfort and convenience during your stay at The Palace Hotel Kota Kinabalu, where a range of amenities is designed to cater to your needs. Enjoy the ease of free Wi-Fi available in all rooms and public areas, keeping you connected whether you're relaxing in your room or exploring the vibrant city. For added convenience, the hotel offers express check-in and check-out services, along with luggage storage to make your arrival and departure hassle-free. To ensure your belongings are secure, safety deposit boxes are available for your peace of mind. The hotel also provides comprehensive laundry and dry cleaning services, as well as room service, allowing you to indulge in delicious meals or refreshments from the comfort of your room. For smokers, a designated smoking area is conveniently located on the premises. Daily housekeeping and dry cleaning services further enhance your stay, ensuring your accommodations remain pristine and comfortable throughout your visit.

Convenient Transport Facilities at The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu offers guests the convenience of an onsite car park, making it easy to arrive and depart without hassle. Whether you're driving yourself or arriving by taxi, the hotel ensures seamless access with its dedicated parking facilities. Guests can enjoy the ease of self-parking, which is provided free of charge, allowing for a stress-free stay. Additionally, a reliable taxi service is available, offering quick and comfortable transportation around Kota Kinabalu and to nearby attractions. This comprehensive range of transport options ensures that guests can explore the vibrant city with ease and comfort.

Luxurious Comfort and Modern Amenities at The Palace Hotel Kota Kinabalu

Experience the ultimate in comfort with spacious rooms featuring air conditioning and blackout curtains that ensure a restful night's sleep. Each room is thoughtfully equipped with a private balcony or terrace, offering stunning views of Kota Kinabalu's vibrant cityscape or serene surroundings. Relax and unwind in the separate living area, complete with plush linens and contemporary furnishings that create a cozy yet sophisticated atmosphere. Indulge in entertainment with satellite and cable TV, in-house movies, and a television, while enjoying the convenience of a coffee/tea maker, complimentary instant coffee, and tea. Stay refreshed with toiletries, a hair dryer, and complimentary bottled water, all designed to enhance your stay. For added convenience, rooms include a mini bar, refrigerator, and daily newspapers to keep you informed and refreshed. The Palace Hotel Kota Kinabalu ensures your comfort with thoughtful amenities such as toiletries, linens, and a balcony or terrace, making your stay both luxurious and convenient. Whether you're here for business or leisure, these well-appointed rooms provide everything you need for a memorable visit.

Exceptional Dining Experience at The Palace Hotel Kota Kinabalu

At The Palace Hotel Kota Kinabalu, guests are treated to a delightful array of dining options designed to satisfy every palate. The hotel features a dedicated halal restaurant that offers a diverse menu of local and international cuisines, ensuring a flavorful and culturally respectful dining experience. For those seeking convenience and comfort, the hotel also provides 24-hour room service, allowing guests to enjoy delicious meals in the privacy of their rooms at any time. Start your day with a hearty breakfast buffet, featuring a wide selection of fresh, locally sourced ingredients and international favorites to energize your morning. Daily housekeeping ensures that your dining and living spaces remain pristine and inviting, adding to the overall comfort and luxury of your stay. Whether dining in the elegant restaurant or relaxing with room service, guests are assured of quality, variety, and exceptional service at The Palace Hotel Kota Kinabalu.

Elegant Room Options at The Palace Hotel Kota Kinabalu

Discover a range of thoughtfully designed accommodations at The Palace Hotel Kota Kinabalu, including the Deluxe Twin or Double rooms, Superior Twin rooms, and the spacious Palace Suite. Each room type offers a comfortable and inviting atmosphere, with the Deluxe and Superior Twin rooms providing 26 square meters of space, perfect for both leisure and business travelers. For those seeking a more luxurious stay, the Palace Suite spans an impressive 67 square meters and features a plush King Bed, ensuring a truly indulgent experience. Whether you prefer a cozy twin or double setup or a lavish suite, these options cater to diverse preferences and needs. Booking your preferred room type through Agoda guarantees you the best possible prices, allowing you to enjoy a premium stay without exceeding your budget. The platform offers a hassle-free booking process, ensuring your reservation is quick and straightforward. With Agoda’s reliable service, you can secure your ideal room effortlessly, giving you peace of mind and more time to plan your exciting adventures in Kota Kinabalu.

Vibrant Heart of Kota Kinabalu: The Central Business District

Nestled in the bustling core of Kota Kinabalu, the Central Business District (CBD) is a lively hub that seamlessly blends modern commerce with cultural charm. Surrounded by sleek skyscrapers, bustling shopping malls, and vibrant markets, this area offers a dynamic atmosphere perfect for both business travelers and leisure visitors. As you stroll through the streets, you'll encounter a mix of contemporary architecture and traditional Malaysian influences, creating a unique urban landscape that reflects the city’s rich heritage and progressive spirit. The CBD is also home to an array of dining options, cafes, and entertainment venues, making it an ideal place to experience local flavors and vibrant nightlife. Its strategic location provides easy access to key attractions such as the waterfront, cultural sites, and the bustling night markets. Whether you're here for business meetings or exploring the city's sights, the Central Business District offers a convenient and energetic base to immerse yourself in the vibrant pulse of Kota Kinabalu.

Seamless Journey from Kota Kinabalu International Airport to The Palace Hotel

Getting from Kota Kinabalu International Airport (KKIA) to The Palace Hotel Kota Kinabalu is a straightforward and convenient journey, ensuring a smooth start to your stay in this vibrant city. Located approximately 8 kilometers from the hotel, the airport offers various transportation options to suit every traveler’s preference. For those seeking comfort and convenience, private taxis and ride-sharing services like Grab are readily available right outside the terminal. A quick 20-minute ride will bring you directly to the hotel, allowing you to relax and enjoy the scenic drive through Kota Kinabalu’s bustling streets. If you prefer a more economical option, airport shuttle buses operate regularly between KKIA and the city center, including stops near The Palace Hotel. These shuttles are a cost-effective way to reach your destination while experiencing the local vibe. Alternatively, if you’re arriving during the day and have some extra time, you can opt for a local taxi, which offers flexible pickup and drop-off points. Whichever mode of transportation you choose, the journey from KKIA to The Palace Hotel Kota Kinabalu promises a comfortable and hassle-free start to your adventure in this captivating Malaysian city.

Discover Iconic Landmarks and Attractions Near The Palace Hotel Kota Kinabalu

Situated in the heart of Kota Kinabalu, The Palace Hotel offers convenient access to a variety of renowned landmarks and attractions that showcase the rich culture and natural beauty of Sabah. Just a short trip away, visitors can explore the historic Atkinson Clock Tower, one of the oldest structures in the city, and enjoy panoramic views from the Signal Hill Observatory Platform. For those interested in local history and culture, the Sabah State Museum provides a fascinating glimpse into the region’s heritage. Nature lovers and adventure seekers will appreciate proximity to the stunning Poring Hot Springs, famous for its therapeutic mineral baths nestled amidst lush rainforest. For a taste of local life and vibrant markets, the Filipino Market Kota Kinabalu offers a lively atmosphere with fresh seafood and handicrafts. Additionally, the nearby Jesselton Point serves as a gateway to the scenic Mamutik Island, perfect for a day of island-hopping and snorkeling. The Kota Kinabalu Wetland Centre and the iconic Marlin Statue further enrich the list of attractions, making The Palace Hotel an ideal base for exploring the diverse sights of Kota Kinabalu.

Convenient Public Transport Options Near The Palace Hotel Kota Kinabalu

Situated in the heart of Kota Kinabalu, The Palace Hotel offers guests easy access to a variety of public transportation options. Just a short distance away are the North Bus Terminal and South Bus Terminal, making it simple to explore the city and surrounding regions by bus. Whether you're heading to popular local attractions or venturing further afield, these terminals provide reliable and convenient routes. For those preferring train travel, the nearby Sembulan Sekretariat Train Station and Sembulan Sabah Station serve as excellent transit points. These stations connect visitors to various parts of Sabah, offering a comfortable and scenic alternative to road travel. With such accessible transport hubs in close proximity, guests can enjoy seamless connectivity and explore Kota Kinabalu and beyond with ease.

A Delicious Array of Nearby Dining Options

Guests at The Palace Hotel Kota Kinabalu are spoiled for choice when it comes to nearby dining experiences. Just a short walk away, Guan's Kopitiam on Gaya Street offers traditional Malaysian coffee and local breakfast favorites, perfect for a morning pick-me-up. For a taste of authentic Sarawak laksa, Yee Fung Laksa is a popular spot among locals and visitors alike. Craving fried chicken? Borenos Fried Chicken in Asia City serves up crispy, flavorful bites that are sure to satisfy. Seafood lovers can indulge at Krishna Fish Head Curry Restaurant, renowned for its rich and spicy fish head curries. For a more casual dining experience, Kedai Kopi Wan Wan and Yii Siang Hainan Ngiu Chap provide comforting local dishes in a relaxed setting. Waterfront dining is also available at KK Waterfront, offering scenic views alongside a variety of seafood and Asian cuisines. For international flavors, Seoul Garden HotPot at Suria Sabah provides a fun and interactive hotpot experience, while Shoney's Dining & Bar offers classic American dishes in a lively atmosphere. Whether you're craving local delicacies or international fare, the area surrounding The Palace Hotel ensures a memorable culinary adventure.

Shopping Landmarks Near The Palace Hotel Kota Kinabalu

Guests staying at The Palace Hotel Kota Kinabalu will find themselves amidst a vibrant shopping scene, with a variety of retail options just a short distance away. Explore the bustling KK Plaza and KK Times Square for a wide selection of fashion, electronics, and local goods. For car enthusiasts, Daihatsu Api-api Centre offers a range of vehicles and accessories. Asia City Complex and Star City Mall provide diverse shopping experiences, from trendy boutiques to entertainment venues. Wawasan Plaza and Gaya Shop Lot are perfect for those seeking local crafts and souvenirs. Book lovers can indulge at Borneo Books II and Iwase Books, while the nearby Japanese Shiatsu & Reflexology offers a relaxing escape after a day of shopping. Whether you're hunting for fashion, gadgets, or unique local treasures, these landmarks ensure a memorable shopping adventure in Kota Kinabalu.

Affordable Luxury: Comparing Room Prices at The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu offers an attractive pricing range that aligns perfectly with the average hotel room rates in Kota Kinabalu, which typically fall between $51 and $75 per night. This means guests can enjoy the comfort and elegance of a well-appointed hotel without exceeding the common budget, making it an excellent choice for both leisure and business travelers seeking value for money. What sets The Palace Hotel apart is its consistent pricing within the city's average, providing an accessible luxury experience. Whether you're exploring the vibrant city life or relaxing after a day of adventures, staying here ensures you get quality accommodations at a fair and competitive price, matching the expectations of travelers looking for affordability combined with quality.

Exceptional Comfort and Warm Hospitality at The Palace Hotel Kota Kinabalu

Guests consistently praise The Palace Hotel Kota Kinabalu for its stunning beauty and tranquil location, offering a peaceful retreat in the heart of the city. The hotel’s clean, spacious rooms and well-maintained bathrooms provide a comfortable and relaxing environment for all visitors. Families especially appreciate the variety of breakfast options and the fun, inviting pool that keeps kids entertained, making it an ideal choice for a memorable stay. The hotel’s dedicated staff receive high marks for their friendliness, helpfulness, and excellent service, ensuring guests feel welcomed and well cared for throughout their visit. Convenient amenities such as ample, secure parking and a safe atmosphere enhance the overall experience. Whether for leisure or business, guests leave with positive impressions and strong recommendations, highlighting the hotel’s perfect blend of comfort, convenience, and warm hospitality.

Exceptional Comfort and Service at The Palace Hotel Kota Kinabalu

Guests consistently praise The Palace Hotel Kota Kinabalu for its outstanding overall experience, reflected in its impressive overall rating. The hotel excels in providing excellent value, with guests appreciating the balance of quality and affordability. The facilities are highly regarded, offering modern amenities and well-maintained spaces that enhance every stay. The hotel's commitment to cleanliness is evident, ensuring a hygienic and comfortable environment for all visitors. The attentive and professional staff further elevates the experience, making guests feel welcomed and well cared for throughout their stay. While the food and dining options receive a slightly lower score, guests still acknowledge the convenient location of the hotel, which allows easy access to nearby attractions and amenities. The rooms offer a good level of comfort, contributing to a relaxing stay. Overall, The Palace Hotel Kota Kinabalu stands out as a top choice for travelers seeking a combination of quality service, excellent facilities, and a prime location in the vibrant city of Kota Kinabalu.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
Tangerine
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100

Excellent8.4

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    6.2 km
  • Labuan Airport (LBU)
    118.6 km
Public transportation
  • South Bus Terminal
    910 m
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    1.8 km
Hospital or clinic
  • Klinik Kesihatan Ibu dan Anak Pekan
    770 m
Shopping
  • Gaya Street Sunday Market
    1.1 km
Convenience store
  • 7 Eleven
    310 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Night Market
    1.0 km
  • Gaya Street Sunday Market
    1.1 km
  • Kota Kinabalu City Mosque
    1.4 km
  • Signal Hill Observatory Platform
    1.4 km
  • Sabah State Museum
    1.5 km
  • Mamutik Island
    6.9 km
  • Manukan Island
    8.3 km
  • Tunku Abdul Rahman Marine Park
    8.4 km
  • Sapi Island
    8.4 km
  • Poring Hot Springs
    14.6 km
Nearby landmarks
  • Karamunsing Capital
    310 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    310 m
  • Istana
    340 m
  • Sabah Tourism Promotion Corporation
    410 m
  • Weston Wetland Park
    440 m
  • Golden Screen Cinemas
    450 m
  • Asia City Complex
    470 m
  • Star City Conference & Event Centre
    470 m
  • Police HQ
    480 m
  • Star City Mall
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)42 MYR
The property
  • Year property opened1986
  • Number of floors6
  • Room voltage240
  • Number of rooms 138
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 MYR

Reviews of The Palace Hotel Kota Kinabalu from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 9.2
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 8.8

Most recent

From 4,299 reviews

  • Service score 8.8 out of 10
    Service8.8
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Facilities score 8.7 out of 10
    Facilities8.7
  • Value for money score 8.6 out of 10
    Value for money8.6
  • Location score 8.4 out of 10
    Location8.4
  • Room comfort and quality score 7.6 out of 10
    Room comfort and quality7.6

Review summary

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Guests have frequently praised the excellent and friendly staff, who go out of their way to assist them with their needs during their stay. The comfortable and clean rooms feature stylish decor, and have been newly renovated. The hotel's great location is convenient, as it is situated not only near the city center, but also in close proximity to shopping areas. Guests can also enjoy a good breakfast with a decent variety of choices.

Few breakfast options available, but sufficient.

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Show reviews that mention 

Cleanliness

Mentioned in 55 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Service

Mentioned in 49 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Breakfast

Mentioned in 48 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Location

Mentioned in 41 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Room comfort

Mentioned in 28 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Pool

Mentioned in 21 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable

Parking

Mentioned in 16 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room size

Mentioned in 16 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 15 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable
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  1. 9.2
    Exceptional
    WEI from China
    Solo traveler
    Deluxe Twin Or Double
    Stayed 1 night in May 2026

    “A great place to stay while traveling in Kota Kinabalu.”

    Although The Palace Hotel is not by the seaside, it is not far from it, about a 15-minute walk to the beach and around 20 minutes to the seaside night market, which is acceptable. In terms of cost-performance ratio, it is very good. The rooms are tidy, clean, and cozy. There are universal power outlets, so there is no need to bring a converter. The staff is polite and attentive. The restaurant is clean, and the buffet breakfast is rich and delicious. We are very satisfied.

    Reviewed May 12, 2026
    Auto-translated through generative A.I.

    Dear Wei, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Warm regards, The Palace Hotel Management

    Responded June 05, 2026
    The Palace Hotel Kota Kinabalu
  2. 10.0
    Exceptional
    Adrian from Malaysia
    Couple
    Deluxe Twin Or Double
    Stayed 2 nights in April 2026

    “Excellent Stay with Great Amenities”

    The location was perfect, making it easy to explore nearby attractions, while the facilities were impressive and well-maintained. The breakfast offered a satisfying start to the day, and parking was convenient and hassle-free. Staff were friendly and attentive, contributing to a clean and comfortable environment that provided excellent value for money.

    Reviewed April 20, 2026

    Dear Mr Adrian, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Warm regards, The Palace Hotel Management

    Responded April 21, 2026
    The Palace Hotel Kota Kinabalu
  3. 10.0
    Exceptional
    saiful from Malaysia
    Family with young children
    Deluxe Twin Or Double
    Stayed 1 night in June 2026

    “Neat and tidy”

    We arrived at 11.30pm and the hotel staff helped us bring our luggages to 2nd floor. The hotel and the room feels like in the palace, neat, clean and tidy. The bathroom feels spacious too. And normally the laminated floor would feel a bit sticky elsewhere after cleaning but not in my room. The floor feels so clean to my feet. The king size bed is comfy too. I'd love to come again here but the hotel is always sold out :( Breakfast was nice too with many choices of foods and they taste amazing. Thank you to all the hardworking kitchen staff. Thanks for the experience. See you next time!

    Reviewed June 03, 2026

    Dear Mr Saiful, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Warm regards, The Palace Hotel Management

    Responded June 05, 2026
    The Palace Hotel Kota Kinabalu
  4. 9.6
    Exceptional
    nadhirah from Malaysia
    Family with young children
    Deluxe Twin Or Double
    Stayed 1 night in September 2025

    “BERBALOI DAN BERPATUTAN”

    Hotel best !! Kemas , bersih . Kolam pun bersih tp pelampung tidak di sediakan . Kmi bawa sendiri . Paling best menu sarapan pagi pelbagai, harga sangat berbaloi . Waktu cek in lebih awal dripada hotel lain .

    Reviewed September 28, 2025
  5. 10.0
    Exceptional
    Mee from Malaysia
    Family with teens
    Superior Double or Twin Room
    Stayed 2 nights in June 2026

    “Quiet Retreat”

    Greenery surrounding this hotel. Calm and peaceful stay. Recently refurbished rooms. Rooms are spacious and clean. Enjoyed the buffet breakfast and dinner too. The swimming pool was closed for renovation. Easy excess anywhere with e-hailing Grab is easy and convenient. Would stay here again.

    Reviewed June 14, 2026
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