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The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu

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7.8

Very good

2,250 reviews

2,250 reviews

Housekeeping63
Breakfast38
Swimming Pool12

Clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian deli...

ANN
- May 17, 2022
See map

7.4

Very good

Location rating score

Very good location - 260 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Karamunsing Capital

310 m

Sabah State Mosque (Masjid Negeri Sabah)

310 m

Mamutik Island

310 m

Istana

340 m

Sabah Tourism Promotion Corporation

410 m

Popular landmarks
Night Market

1.0 km

Gaya Street Sunday Market

1.1 km

Kota Kinabalu City Mosque

1.4 km

Signal Hill Observatory Platform

1.4 km

Sabah State Museum

1.5 km

Closest landmarks
Police HQ

480 m

DBKK Parking

540 m

Cathay Ciniplex

560 m

Consulate of Indonesia

620 m

Tourism Malaysia

650 m

The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

930 meters to public transportation

Check-in [24-hour]

Excellent breakfast

320 meters to Mamutik Island

Free Wi-Fi in all rooms!

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

This property is in high demand!

10 travelers have booked today.

Value for money7.9
Location rating7.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.2 km

Rooms available at The Palace Hotel Kota Kinabalu

Very good
Room comfort & quality

7.6

Deluxe Twin Or Double
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds or 1 double b...
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Standard No Window
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 2 single beds
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Superior Twin or Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Suite
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Palace Suite
...
  • Room size: 67 m²/721 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
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Double Deluxe
...
    Enter dates to see prices
    Executive Club Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices
    Executive Club Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • 2 single beds
    Enter dates to see prices
    行政房
    ...
    • Room size: 26 m²/280 ft²
    Enter dates to see prices

    Frequently asked questions

    Does The Palace Hotel Kota Kinabalu have a hot tub?

    A hot tub is one of the facilities available at The Palace Hotel Kota Kinabalu.

    What time is check-in and check-out at The Palace Hotel Kota Kinabalu?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Palace Hotel Kota Kinabalu?

    For those who wish to drive their own cars, The Palace Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at The Palace Hotel Kota Kinabalu?

    Wake up to a great buffet breakfast at The Palace Hotel Kota Kinabalu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 42 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Palace Hotel Kota Kinabalu?

    The Palace Hotel Kota Kinabalu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at The Palace Hotel Kota Kinabalu?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Palace Hotel Kota Kinabalu. Small or intimate events like birthday parties can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at The Palace Hotel Kota Kinabalu?

    On-site venues and convenient event services make The Palace Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at The Palace Hotel Kota Kinabalu?

    The Palace Hotel Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to The Palace Hotel Kota Kinabalu?

    The closest train, metro, or bus station is South Bus Terminal, 900 m away from The Palace Hotel Kota Kinabalu.

    What restaurants are nearby The Palace Hotel Kota Kinabalu?

    The Palace Hotel Kota Kinabalu is located in Central Business District, famous for good restaurants such as Pancake House International, Rooftop Poolside Bar & Grill and Fish & Co..

    What popular shopping places are close to The Palace Hotel Kota Kinabalu?

    Shopping options in The Palace Hotel Kota Kinabalu’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

    What are popular attractions near The Palace Hotel Kota Kinabalu?

    The Palace Hotel Kota Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

    What popular natural sightseeing spots are close to The Palace Hotel Kota Kinabalu?

    The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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    Explore the neighborhood

    What people love about The Palace Hotel Kota Kinabalu

    • 10

      Exceptional
      Cleanliness

      "Clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian deli..."

      ANN

      |

      May 17, 2022

    • 10

      Exceptional

      "Very recommended."

      Siti

      |

      May 17, 2022

    • 10

      Exceptional
      Staff 

      "Friendly staff and that swimming pool is the best and breakfast andvery delicious"

      Siti

      |

      May 17, 2022

    Property ranking|Compared to 1,325 Kota Kinabalu properties
    See all rankings
    Room comfort score
    7.6/10
    Cheapest price score
    Room size
    26 sqm.
    Cleanliness score
    8/10
    Better than
    95
    %
    of Kota Kinabalu properties
    Better than
    89
    %
    of Kota Kinabalu properties
    Bigger than
    89
    %
    of Kota Kinabalu properties
    Better than
    84
    %
    of Kota Kinabalu properties
    Overall rating:

    7.8

    Very good
    2,250 reviews
    Cleanliness
    8.0
    Facilities
    7.8
    Location
    7.4
    Read all reviews >
    What travelers say they love:
    Having a great experience stayed here.
    Airul from Malaysia
    Family with young children
    More about The Palace Hotel Kota Kinabalu

    More about The Palace Hotel Kota Kinabalu

    The Palace Hotel Kota Kinabalu

    When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make The Palace Hotel Kota Kinabalu your home away from home. A stay at The Palace Hotel Kota Kinabalu ensures an easy access to the lively city and all of its wonders.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Palace Hotel Kota Kinabalu. Stay connected throughout your stay with free internet access provided. Your explorations of Kota Kinabalu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Palace Hotel Kota Kinabalu. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Rooms at The Palace Hotel Kota Kinabalu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at The Palace Hotel Kota Kinabalu, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Palace Hotel Kota Kinabalu is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
    The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
    Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Palace Hotel Kota Kinabalu has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the steam room. The many offerings at The Palace Hotel Kota Kinabalu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Palace Hotel Kota Kinabalu gives you a great reason to spend more time in your swimsuit.
    With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Reasons to stay here

    Spend less here on rooms than you would at 86% of other accommodations in the city.
    Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
    This accommodation beats more than 95% of competition in the city on room comfort.

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    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Breakfast

    116 mentions

    Housekeeping

    95 mentions

    Swimming Pool

    71 mentions

    Internet

    50 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Indonesian
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Bottle of water
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Kids meal
    • Playground
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Shuttle service
    • Taxi service

    Available in all rooms

    • Accessible by elevator
    • Accessible by stairs
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Asian
    • Halal
    • Vegetarian
    • Full English/Irish
    • Buffet
    Restaurants on site

    Tangerine

    • Cuisine: International
    • Menu: Buffet, A-la-carte
    Location
    No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100
    Very good
    Location

    7.4

    Airports

    • Kota Kinabalu International Airport (BKI)
      6.2 km
    • Labuan Airport (LBU)
      118.6 km

    Public transportation

    • South Bus Terminal
      910 m
    • North Borneo Railway
      3.5 km

    Hospital or clinic

    • Klinik Kesihatan Ibu dan Anak Pekan
      770 m

    Shopping

    • Gaya Street Sunday Market
      1.1 km

    Convenience store

    • 7 Eleven
      310 m

    Cash withdrawal

    • ATM
      330 m
    What's nearby

    Popular landmarks

    • Mamutik Island
      310 m
    • Night Market
      1.0 km
    • Gaya Street Sunday Market
      1.1 km
    • Kota Kinabalu City Mosque
      1.4 km
    • Signal Hill Observatory Platform
      1.4 km
    • Sabah State Museum
      1.5 km
    • Manukan Island
      8.3 km
    • Tunku Abdul Rahman Marine Park
      8.4 km
    • Sapi Island
      8.4 km
    • Poring Hot Springs
      14.6 km

    Nearby landmarks

    • Karamunsing Capital
      310 m
    • Sabah State Mosque (Masjid Negeri Sabah)
      310 m
    • Mamutik Island
      310 m
    • Istana
      340 m
    • Sabah Tourism Promotion Corporation
      410 m
    • Weston Wetland Park
      440 m
    • Golden Screen Cinemas
      450 m
    • Asia City Complex
      470 m
    • Police HQ
      480 m
    • Star City Mall
      500 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Shuttle service is available at the property from 11:00 AM to 06:00 PM. Kindly contact the property for more details.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)15

    Extras

    • Breakfast charge (unless included in room price)42 MYR

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 150
    • Room voltage240
    • Year property opened1987
    • Most recent renovation2007

    Parking

    • Daily parking fee0 MYR

    Reviews of The Palace Hotel Kota Kinabalu from real guests

    Provided by verified guests of Agoda
    7.7
    /
    10
    Cleanliness8.0
    Facilities7.8
    Location7.4
    Room comfort and quality7.6
    Service8.0
    Value for money7.9
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (242)
    8-9 Excellent (244)
    7-8 Very Good (442)
    6-7 Good (238)
    <6 Below Expectation (240)
    Time of the year
    Mar - May (328)
    Jun - Aug (351)
    Sep - Nov (345)
    Dec - Feb (382)
    All guests (1,939)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,406 verified guest comments
    12345
    9.3
    Exceptional
    Sean from Canada
    Couple
    Stayed 3 nights in August 2011

    Excellent Hotel”

    Great amenities, friendly staff, low rates for great rooms

    went to kota kinabalu and stayed at the palace hotel...wow! awesome hotel. very clean, modern decor, great staff, yummy breakfast buffet, pool, steam room, gym...and of course, room service! we were very impressed with the room, which was very large, actually larger than the others on the 4th floor, it was a corner room so we got more bang for our buck. food from room service was good, the breakfast was an all you can eat buffet...all the breads, eggs, sausages, french toast, and everything else you can eat, which is a good start if you're planning on going island hopping. went snorkeling and wasn't hungry until we came back! the staff was very friendly, and helps out where they can. you can also ask them to call a taxi for you, very convenient. the only downside is that you cannot order food or drinks and put it on your tab. if you're poolside and want a drink, you have to pay cash. other than that, the hotel was great. the hotel is'out of the way', but kk is so small it doesn't really matter, you can't walk from the hotel to the beach though, that's a bit of a long walk. but, we choose to pay $60 per night for a freakin awesome room, instead of paying a night for a crappy room waterside. great hotel, highly recommended.

    Reviewed September 21, 2011

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    9.0
    Exceptional
    Gek from Malaysia
    Family with teens
    Standard No Window
    Stayed 2 nights in February 2012

    Great location”

    New and clean

    situated in kota kinabalu, the palace hotel is the only hotel in the city sitting majestically atop hill surrounded by lush tropical greenery overlooking west towards the south china sea. the palace hotel is conveniently located within 10 minute drive from kota kinabalu international airport and walking distance to the bustling city center.

    Reviewed February 22, 2012

    See room deals

    8.7
    Excellent
    Sharon from Australia
    Couple
    Deluxe Twin Or Double
    Stayed 1 night in August 2014

    Excellent location!”

    Location, cleanliness, value

    We stayed for 6 days in a deluxe room which was great. The staff are very accommodating, the breakfast was good. We left for two days to stay at a resort and came back to the Palace for one night before flying out. Our room was a superior but I found it was very noisy . The maintenance person had a look and turned the exhaust off in the bathroom. We came back after a few hours(having left the card in the slot to keep electricity on) and found the air con wasn't working. The staff face us another room but we didn't have hot water that night or the next morning. I will make sure I stayed in the deluxe room the next time I go to Kota Kinabalu. Overall it was a really nice hotel in a good location.

    Reviewed August 27, 2014

    See room deals

    9.7
    Exceptional
    Alice from Sweden
    Couple
    Standard No Window
    Stayed 2 nights in December 2014

    A western feeling with malaysian hospitality ”

    Pool, rooms and breakfast

    We had a wonderful stay ending up staying alot longer than expected. We enjoyed the breakfast buffet, pool and comfortable rooms with fox movie channel. We are backpacking for a few months and took a break from the cheep hostels so this hotel was heaven for us. The service is over all very good with one exception, one of the pool boys that seemed unwilling to provide towels and sun chair mattresses, but that is a very minor thing. I don't have anything else to complain about. We've really had a great and relaxing stay, wishing we could stay longer. We were doubtful because of the reviews but I can't understand the "low" reviews since we didn't find anything to complain about. It takes 5 minutes to walk to center point mall and 15 to suria sabah (faster to walk than taxi during rush hours) so it is very near the center. The pool area is nice and fresh (not smelly at all), and I love their efforts to make the hotel an environmentally friendly hotel. We absolutly recommend the Palace hotel.

    Reviewed January 03, 2015

    See room deals

    9.7
    Exceptional
    Chee from Malaysia
    Couple
    Standard No Window
    Stayed 1 night in September 2015

    Sustainable and Environmental Awareness”

    Use of sustainable material, great customer services and great environment.

    Had a very pleasant stays with my wife! We love the staff attitudes, we talked to the manager Ms Lily Shim, it's very well one of the best customer services we had in Kota Kinabalu with affordable room price. The hotel itself feels like luxury resort. The main plus was the hotels effort in participation in raising awareness to a cleaner and sustainable future by promoting the use of recycled product.

    Reviewed September 25, 2015

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    8.3
    Excellent
    Nicole from Australia
    Couple
    Deluxe Twin Or Double
    Stayed 1 night in June 2011

    Great location & fabulous service”

    Swimming pool and excellent service

    We had a fabulous stay at the Palace and would not hesitate to recommend it to others. It is in a very conveniet location - within walking distance to the main shopping areas in Kota Kinabalu. We walked down to Centrepoint and the waterfront area for dinner. The swimming pool was lovely to help us relax after our climb of Mount Kinabalu. We were upgraded as this was our second stay at the Palace and the room was lovely. The room was clean, comfortable and modern.

    Reviewed July 18, 2011

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    9.0
    Exceptional
    Tapan from Australia
    Couple
    Stayed 6 nights in September 2011

    Warm and Friendly”

    Friendly staff

    The Palace Hotel may be a little more of a walk from some of the more Central Hotels - but the warmth and friendliness of the staff outweighed the little extra exercise required (besides the food was good so you needed the extra exercise to burn off those calories). The rooms were clean, modern and well serviced. From the front door to reception and into the dining room we constantly felt recognised and acknowledged we made us feel welcomed. WE would recommend this hotel and felt more comfortable than at a larger more impersonal 5 star resort we stayed at later in our trip.

    Reviewed October 04, 2011

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    9.7
    Exceptional
    Nicole from Canada
    Couple
    Standard No Window
    Stayed 1 night in January 2012

    Amazing hotel and even better staff!!”

    location, food, pool, rooms

    I have to say, when I read the previous reviews we almost didn't choose to stay at The Palace but thankfully we did! What a great hotel. The standard rooms were beautiful and well kept, the pool is clean and the surroundings are beautiful, and the breakfast buffet was delicious and was included in our price. They served everything you could think of including omelet and waffle stations (curry dishes and the like as well) etc. The staff was particularity helpful and even took service to the extra step! I really do not understand the previous reviews and I can tell you that we were glad to have stayed (on two separate occasions when returning to KK)!

    Reviewed February 05, 2012

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    8.3
    Excellent
    Suman from India
    Couple
    Deluxe Twin Or Double
    Stayed 1 night in September 2011

    Nice hotel in a nice location”

    Nice Location

    the hotel is in a nice location in kota kinabalu. cabs are readily available. the hotel is also pretty descent at the prices offered. the rooms are also nice and the breakfast is also pretty good. as we stayed for short time, we are not much aware of other facilities offered by the hotel. i would recommend this hotel for stay in kota kinabalu.

    Reviewed November 30, 2011

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    9.3
    Exceptional
    CHEW from Malaysia
    Group
    Deluxe Twin Or Double
    Stayed 1 night in July 2013

    A very comfy clean ,fast check in n out hotel.”

    Look grand but in affordable price which purchase in Agoda. Free breakfast n welcome drink. Nice staff.

    Only one night stay at this hotel , after back from mount. Kota kinabalu is very tired , but those staff very helpful , fast check in so we no need wait a minute more. The bed are comfort enough ! Very environmental friendly hotel. Everything are clean n great . Heater was fast enough to heat.

    Reviewed July 15, 2013

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    8.3
    Excellent
    Stefanie from Germany
    Family with teens
    Deluxe Twin Or Double
    Stayed 1 night in May 2013

    Nice and clean hotel close to the city center”

    Friendly staff, nice restaurant, clean hotelroom

    The hotel is a great choice for your stay in Kota Kinabalu. The staff is exceptionally friendly. When we wanted to check-in but the walk-in rate was more expensive than the agoda rate they gave us the wifi passcode to book online via agoda to get the better rate. The restaurant is really modern and nice. It is maybe a little bit crowded and loud at breakfast time because there are many local families with children but it is still a nice atmosphere. The choices for breakfast is really good, the quality is average: Waffles, Egg Station, fresh fruits (papaya, water melon), juice, dim sum, etc., the rooms are really modern and clean, the bed is a little bit short for european standards. A little bit noisy but still OK.

    Reviewed May 31, 2013

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    9.2
    Exceptional
    Matt from Australia
    Solo traveler
    Deluxe Twin Or Double
    Stayed 9 nights in October 2016

    Great all round stay”

    I stayed at Palace hotel for 9 nights, the 3x daily shuttle bus drop off and pick up at convenient locations. Location to the city is not too far, 15 minutes walk depending on where you want to go. My favourite thing about hotel was good choice of buffet breakfast, worth choosing this because there aren't many other choices in the area. Great staff, a man at the pool helped me find liquor shop. It was also great to see hotel environmental policy was highly regarded, and the hotel participates in many community events. The hotel grounds are quite spacious, with a nice garden but many mosquito however the hotel provided free insect repellent.

    Reviewed October 21, 2016

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    9.7
    Exceptional
    vikki from Brunei Darussalam
    Family with young children
    Deluxe Twin Or Double
    Stayed 1 night in March 2014

    Definitely will be back to Palace Hotel again! ”

    quiet surrounding, good value, spacious and comfortable room

    Palace hotel is my daughter's favourite hotel in KK because of its castle design making her feel like a princess. But this is not the only reason why it's our top choice to stay when visit KK. The room is spacious and clean. It has its own parking space. It's located in a quiet area yet not too far from the city if you have your own trnasport. Even if you are not driving, shuttle is available to major shopping places. The only Minus side is that the air cond is quite noisy. The breakfast has wide variety of international food. I am definitely coming back to this hotel during my next visit.

    Reviewed March 31, 2014

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    8.7
    Excellent
    Mary from Philippines
    Solo traveler
    Standard No Window
    Stayed 3 nights in October 2012

    Luxurious Hotel at an Affordable Cost”

    modern, sophisticated, chic, cozy ambiance, great facilities & amenities, clean & tidy, exceptional service

    The moment I set my foot at Palace Hotel, I got the feeling I made the right choice of booking my room reservation in this hotel. The hotel offers a luxurious accommodation without hurting your pocket. I enjoyed the hydraulic massage in the pool.It was soothing. The water was warm & I love the scenery.. mountain & trees. The hotel is also equipped with gym facilities, spa, sauna / steam, lounge / bar, resto, souvenir shop, etc. Each room is supplied with hair dryer, LCD TV, tea-making facilities, mini-ref and security vault. It just got everything you need! It's so relaxing and perfect for a stress-free vacation. Overall, it's an awesome place! Glad I've made the right choice! I'm definitely coming back.. =)

    Reviewed November 06, 2012

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    9.3
    Exceptional
    JOSEFA from Canada
    Group
    Deluxe Twin Or Double
    Stayed 2 nights in September 2011

    value for money”

    service was good, buffet breakfast was fantastic.

    value for money at the palace hotel. the hotel is quaint and very nicely situated. they offer free internet and the pool and gym was fantastic. the buffet was great..... i would recommend this hotel for it is moderately priced and the people manning this is super friendly and very service oriented. I would go back to this hotel again. how i wish they had shuttle service to the airport though.

    Reviewed September 25, 2011

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    10.0
    Exceptional
    LOO from Malaysia
    Business traveler
    Standard No Window
    Stayed 1 night in May 2015

    very worth to stay in this hotel. ”

    location quiet convenient,the breakfast was delicious and got many choices, the room was comfortable.

    My past experience to stay in The Palace Hotel. And every time i go Kota Kinabalu i will choose this hotel.

    Reviewed May 23, 2015

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    7.0
    Very good
    Abdul from Malaysia
    Business traveler
    Standard No Window
    Stayed 1 night in November 2012

    value for money”

    Nice room and the gym was great

    definately value for money.Standing majestically on a hilltop, surrounded by dense vegetation, The Palace Hotel Kota Kinabalu greets its guests with its striking, all-white, palace-like exterior. Having recently undergone an extensive makeover, the hotel now features a fresh new contemporary look, with improved accommodation and facilities. Intimate yet highly accessible, it combines the privacy of a secluded location with the convenience of being just a few minutes away from the city centre. Blending classic architecture with stylish interior and all-modern conveniences, The Palace Hotel also has comprehensive meeting and conference facilities, as well as a variety of recreational facilities including a gym, a spa, a sauna and steam room, an outdoor swimming pool, a coffeehouse, a karaoke lounge and a Jacuzzi.

    Reviewed December 03, 2012

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    10.0
    Exceptional
    MOHAMMAD from Malaysia
    Solo traveler
    Standard No Window
    Stayed 1 night in September 2012

    Very cheap and great room”

    so cool

    Is one of the best hotels in Kota Kinabalu. this position is located in the hills surrounding circumstances that really gives peace of vehicle noise. It was so exciting for me and I want to come here if there is time yet.

    Reviewed October 04, 2012

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    8.3
    Excellent
    Asnan from Malaysia
    Family with young children
    Deluxe Twin Or Double
    Stayed 2 nights in April 2011

    Nice, modern decor with good service”

    The room was very nice, uncluttered and clean.

    I loved how the room was spacious and most importantly clean so my baby could roam free on all fours exploring it :) it was a shame though that we were put on the 1st floor as there was no view at all. Breakfast was not bad - not that big a spread but it was enough to fill our hungry tummies. Service was good - I especially loved how the receptionist, Kay was very attentive and helpful. This would be the perfect place to stay in Kota Kinabalu if you want a good hotel without having to break your bank ;)

    Reviewed April 11, 2011

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    8.3
    Excellent
    Benjamin from United States
    Group
    Standard No Window
    Stayed 1 night in October 2011

    Not a ton of amenities, but very cheap”

    Great for the price you pay

    we stayed here the night before we left to climb mt. kinabalu and it was perfect for that. we choose to go to a resort after the climb. the palace hotel was nice, cheap, and clean. the rooms weren't anything special, but you can't expect much when you only pay sgd per night. make sure you ask specifically for queen/double bed or otherwise you will get two singles!

    Reviewed October 30, 2011

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