Vegas hotel on THE STRIP”

Location is excellent. Room is large with a living room. There are much cheaper hotels but the room is not as big. Swiming pool is quite small considering the size of the hotel. The only let down was the breakfast. Breakfast came in a ToGo box consisting of 3 pieces of bread, a piece of fruit and a cup of coffee/tea.

Pool situation not great with construction”

I contacted the hotel prior to booking and was told all the pools are open. This is not accurate. There is construction going on in the pool area. The Venetian pools are not fully open yet. As a result, lots of extra chairs have been added to the Palazzo pool area to accommodate the extra guests. I do not feel this was fully disclosed even though I made the effort to call the hotel. Rest of the stay was excellent.

Excellent”

Palazzo is a breathtaking beautiful hotel styled in Old European Italian Renaissance décor. A serene angelic statue Acqua di Cristallo graces the hotel atrium. The hotel suites are amazing, among the largest rooms on the Las Vegas strip! However, I did not give Palazzo a perfect overall score because: - Guest service not knowledable, asked questions 3 different times, and did not know answer or gave incorrect information. - Hotel restaurants are very high priced, althought if you go into "Restaurant Row" there are more affordable resturants there. - The pool area is nice, not spectular. - Palazo is consered a luxury hotel, however as typical at every hotel in Las Vegas, it doesn't go out of it's way to "surprise and delight" customers with unexpected amenities or offers. *Wynn Bridge is located upstairs, it will take you to Wynn and Enooe hotels. Note: if you book throught Agoda, you will NOT get any Palazzo hotel specials, ie free cancelations, or free breakfast!

Good stay ”

It’s not as good as the Venetian. The gym should close later than 8pm and the pools should stay open later in the summer. Yeah it was good though.

”

The hotel location is perfectly situated along the strip. Our room was upgraded to super luxury suit without any additional charge. A very pleasant stay with hospitible staff.

Large room, good service ”

The hotel room is spacious and the service is good. It takes 15mins walk to the central area of the Strip. We had two bookings during this trip (2nights + 1 night) as we went on a 2D1N trip to the Grand Canyon. The front desk upgraded our room after our trip. It’s very surprising.I will book this again if I’m going to Vegas.

Got free upgrade!!”

Very nice and gorgeous hotel with great staff except someone who takes calls for housekeeping requests. Room was very spacious and tasteful. If there’s one complain, shower water pressure was very poor...

Don't buy the breakfast package, it is breakfast pastries box with coffee ”

I booked the room with breakfast package from Agoda. Unfortunately, when I checked-in, I got breakfast copouns which turned to be a pre-prepared boxes of 4 pastries with a little bowl of fruits and a coffee/tea drink. I really regretted booking the breakfast package and the way it is deceiving. The rooms were spacious and clean. All requests where accommodated. I did not like the receptionist behavior on check-in when I asked about which of the swimming pools is more kids friendly. He said the hotel facilities are not kids friendly and you are in what is called the "sin city", so don't expect it to be kids friendly! This contradict with the hotel provided in-room details about the swimming pools mentioning it kids friendly! Moreover, the, he said you can get the bell service to help you in your luggage even if you parked in the self parking lot, which was not the case. Would I stay again in this hotel? May be, but I would change as there are many other options with similar rates.

very please”

very clean rooms and staffs top notch.

Free parking,wifi,bfast...great location...very comfort suite”

Great experience with the pallazo...will stay again

Exceptional”

The room was spacious, clean, and well-appointed, especially the palatial bathroom. The only downside is the coyness the hotel plays about the price and the 'resort fee'. Resort fee was higher here than most other places. Room was quiet.

Room+”

Gave us complimentary late check-out. However, there were no hygiene products in the hotel. Lower floors smell like cigarettes. It's an OK hotel. Recommend staying either in vdara or aria. Newer and better.

"Great accommodation on the strip"”

I used to stay in their sister hotel "The Venetian" in Macao. So, when I plan to fly to Las Vegas. I don't hesitate to book here. They're all suites. But when I checking-in, they offer me for a larger suite in only $70 more. It's huge (around 1,000 sq.ft.) with great LV. strip view. Very comfy bed, and additional sofa bed. We love it. They sit on the middle of the strip. So, you can go and see most of Las Vegas attractions in walking distance. If you guys plan to go for vacation like us or gambling here. You might find a great deal like me.

Really bad service!!! The room is very dirty. ”

The day we arrived in our room still has a bottle of milk from the previous guest in the refrigerator!!! Has a dirty napkins on the floor near the bed. And they did not clean our room during our 2 nights stay, even we called them more than 4 times since noon they ask me to wait wait and wait until midnight!!! Very upset for the service of this well known hotel!!

Excellent”

Clean and well design hotel .

Amazing hotel”

Weekdays got a great deal for this stunning hotel. Rooms are huge!

Nice and cozy hotel only”

Room is big and bed is very comfortable. Toilet doesnt have proper lock if you're with friends, no privacy. Main pool is closed but resort fee remains the same.

Amazing, don’t need to stay anywhere else”

At par with Wynn, Encore and Bellagio. Very nice everything. I love every stay I have had at the Palazzo. Such good value and amazing staff. Just be conscious of the resort fee of $50+ not included in price and you’re good to go!

Fantastic”

Beautiful and very spacious room. Service as quick and friendly. The pool had lots of different options and sizes. Loved having access to both Tao pool party and the new pool lounge at the Palazzo. Would definitely stay here again.

Perfect!”

This our 2nd time stay at Palazzo. Shower glass door quite difficult to close fully, the check in staff is great and kind give us late check out till 2pm and provided us a spare fridge to place milk for our little one. However during our check out day, receive call and told us we need to check out at 1pm and if we wish 2pm check out , need to pay extra. (we plan to leave at 1 anyway). Overall is a nice stay.