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The Palms Casino Resort
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7.3 Very good location
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7.3Location
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Excellent
From 165 reviewsSee what guests said
8.1
81% would recommend to a friend
  • Airport transfer

  • Air conditioning

  • Currency exchange

  • Room service [24-hour]

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Room choices
Premier Room 1 King Bed
...
  • City view
  • 40.88 m²/440 ft²
  • 1 king bed
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Premier Room 2 Queen Beds
...
  • Nature view
  • 47.38 m²/510 ft²
  • 1 king bed
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Run of House Superior
...
  • Nature view
  • 47 m²/506 ft²
  • 1 king bed
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Superior Room 2 Queen Beds
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  • Nature view
  • 47.38 m²/510 ft²
  • 2 queen beds
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Verified guest reviews

Agoda Reviews (165)
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Cleanliness8.7
Facilities7.8
Location7.3
Room comfort and quality8.7
Service8.2
Value for money8.2
Food and dining7.7
Provided by verified guests of Agoda
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Room type
Run of House Superior
Premier Room 1 King Bed
Superior Room 2 Queen Beds
Premier Room 2 Queen Beds
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Showing 141 verified guest comments
12345
2.0
MARIA from United States
Couple
Premier Room 1 King Bed
Stayed 3 nights in November 2017
This was the worst place I have ever stand in
Construcción all night, no way to rest!!! It felt like they were drilling my head! I was looking forward to rest and enjoy staying up late sleeping in but this was imposible. I would never ever stay at this hotel and I’ll make sure all my friends know about it!
Reviewed December 02, 2017
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8.4
Jonathon from Australia
Couple
Run of House Superior
Stayed 3 nights in September 2017
Good Hotel
Good Hotel, hated the cigarette smoke though!
Reviewed October 04, 2017
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8.8
Gabriel from United States
Solo traveler
Premier Room 2 Queen Beds
Stayed 1 night in July 2017
Excellent
Agoda was the worst experience I've ever had with regards to a hotel reservation for one I got in late around 11pm I was tired from my trip so I just wanted to get in my room and lay done honestly. I get to the front desk and they don't even have my reservation from Agoda so I call them to clear this up definitely feeling really embarrassed because of obvious reasons so the representative says to me very unprofessionally to hand the person at the front desk my phone,(What?) the guys says I can't take ur phone sir over this counter they have to fax/email your confirmed reservation it took literally 45 minutes before he finally did it on top of that I asked his to compensate me for my inconvenience I'm embarrassed tired and have been extremely inconvenienced I paid for my hotel in full! He really offered me $10! I almost jumped through the phone!But the reason I respect the Palms is because they apologized for Agoda and upgraded me to a suite to die for!Please don't book wit Agoda!!!
Reviewed July 04, 2017
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10.0
Heidi from United States
Couple
Premier Room 2 Queen Beds
Stayed 5 nights in March 2017
Nice facility just enough off the beaten path. The shuttle service was perfect.
Would like to have had a regular refrigerator and microwave as we stayed a longer period of time.
Reviewed March 10, 2017
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6.4
Andrew from United Kingdom
Couple
Premier Room 2 Queen Beds
Stayed 3 nights in February 2017
Different Hotel in LV
I normally stay on " the strip"but decided to stay at the Palms not bad, I would rate it average to average plus
Reviewed March 02, 2017
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6.8
Lorraine from United States
Family with teens
Premier Room 2 Queen Beds
Stayed 3 nights in February 2017
The hotel room was great, so spacious! The bathroom was huge with a jacuzzi tub. Loved it!
The buffet was priced well! The desserts were dry and not good at all. I was very surprised by that.
Reviewed February 20, 2017
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10.0
Linda from United States
Solo traveler
Premier Room 2 Queen Beds
Stayed 1 night in February 2017
I had a very friendly guy check me in great room, clean spacious, definitely will rebook there whe.
Friendly, clean
Reviewed February 15, 2017
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8.0
Thess from United States
Couple
Premier Room 2 Queen Beds
Stayed 1 night in January 2017
The room was clean and nice but we can't sleep because of the noise outside.
we can hear the conversation next door, when people walking the hall way. When people getting ice on the ice maker. Good thing we just stayed one night.
Reviewed February 02, 2017
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9.2
Eric from United States
Couple
Premier Room 2 Queen Beds
Stayed 2 nights in December 2016
Comfortable and modern. Nice amenities, and friendly staff.
Location was not the best. But it did have a daily shuttle.
Reviewed December 31, 2016
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2.8
Annissa from United States
Couple
Premier Room 1 King Bed
Stayed 2 nights in November 2016
Poor Customer Service
The heater and air conditioner unit was broken in our room. We called housekeeping twice before they came by to look at the problem. We were told at 11:00 PM that it will take over an hour to repair the unit. We ended up having no heat or air in our room. They didn't have another available room for us to switch into. For the inconvenience and the lack of basic necessity of heat they refused a refund and only waived the resort fee.
Reviewed November 26, 2016
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12345
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