The Palms Hotel Beruwala

Moragalle, Moragalla, Beruwala, Sri Lanka, 12070 - See map
Free Wi-Fi
7.3
Very good
/10
(188 reviews)See what guests said
Beach4
Housekeeping1
Breakfast1
select your datePlease enter your stay dates to see price
The Palms Hotel Beruwala

"Highly recommend it."

Paul - June 2, 2017

Deluxe  The Palms Hotel Beruwala
Lobby The Palms Hotel Beruwala
Interior view The Palms Hotel Beruwala
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7.9

Very good

Location rating score

Very good location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 188 reviews
Very good cleanliness
7.4 rating for cleanliness
Very good service
7.4 rating for service
Very good facilities on premise
7.2 facilities on premise
Very good comfort
7.2 room quality and comfort

The Palms Hotel Beruwala is a good place to stay , with private beach , good breakfast and restaurant , friendly staff , good pool and good bar prices...

phillip | February 10, 2018

We went to the cinnamon bay hotel for dinner buffet (2600 rupees) which I would recommend.

Simon | August 24, 2018

We stayed here for six days as two couples and thoroughly enjoyed it.

Paul | June 2, 2017

Over all would definitely stay again and the staff were great.

Simon | August 24, 2018

Really nice room and pool was really warm.

Simon | August 24, 2018

I would stay here again.

Paul | June 2, 2017

  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 96% of all properties in Beruwala in the last 24 hoursCompared to 104 Beruwala properties at Agoda for various dates
Value for money7.1
Distance to city center5 KM
Location rating7.9

Rooms available at The Palms Hotel Beruwala

Sea View Suite
Sea View Suite
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 double bed
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Garden Suite
Garden Suite
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
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Deluxe Triple
Deluxe Triple
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 single beds
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Deluxe
Deluxe
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 single beds
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Deluxe Single Room, 1 Twin Bed
Deluxe Single Room, 1 Twin Bed
...
  • Balcony/terrace
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Twin/Double room - Budget
Twin/Double room - Budget
...
  • Balcony/terrace
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Superior Garden View Room
Superior Garden View Room
...
  • Shower
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Suite
Suite
...
  • Balcony/terrace
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Single Room - Superior
Single Room - Superior
...
  • Balcony/terrace
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Double Or Twin Standard
Double Or Twin Standard
...
  • Balcony/terrace
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Property ranking|Compared to 104 Beruwala properties
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Cheapest price score
Room size
43 sqm.
Review score - United States
7.1/10
Value for money score
7.1/10
Better than
96
%
of Beruwala properties
Bigger than
92
%
of Beruwala properties
Better than
92
%
of Beruwala properties
Better than
88
%
of Beruwala properties
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Overall rating:
7.3
Very good
188 reviews
Cleanliness
7.4
Facilities
7.2
Location
7.9
Read all reviews >
More about The Palms Hotel Beruwala

More about The Palms Hotel Beruwala

Conveniently located in Beruwala, The Palms Hotel Beruwala is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations. At The Palms Hotel Beruwala, the excellent service and superior facilities make for an unforgettable stay. The hotel provides 24-hour room service, a business center, meeting facilities, and family room to ensure guests the greatest comfort. The hotel features 100 beautifully appointed guestrooms, each including a fan, LCD/plasma screen TV, complimentary bottled water, and an in-room safe. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as a pool for kids, a garden, private beach, fitness center, and massage. The Palms Hotel Beruwala is an ideal place of stay for travelers seeking charm, comfort, and convenience in Bentota.

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Most talked about facilities

Beach
19 mentions
Swimming Pool
14 mentions
Food & Dining
12 mentions
Breakfast
6 mentions

What they offer

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Property's guest policies

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Reviews of The Palms Hotel Beruwala from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.4
Facilities7.2
Location7.9
Room comfort and quality7.2
Service7.4
Value for money7.1
High score for Beruwala
Rating
9+ Exceptional (31)
8-9 Excellent (31)
7-8 Very Good (37)
6-7 Good (23)
<6 Below Expectation (48)
Time of the year
Mar - May (34)
Jun - Aug (40)
Sep - Nov (33)
Dec - Feb (63)
All guests (188)
All room types
All languages

Show reviews that mention 

Showing 170 verified guest comments
12345
10.0
Exceptional
Manu from United Kingdom
Couple
Deluxe
Stayed 9 nights in November 2016

Nice clean resort”

The staff were excellent polite and were very friendly. Our thanks to all the staff who made our stay such a pleasure and especially Mr. Mindika Ratnayake helped us with all the info. and attention . He arranged a special table on my wife's birthday and took trouble to personally serve us and the staff brought a birthday cake singing happy birthday to my wife. . Even the General Manager operations Mr . Rohan Gamage sent a personal birthday card to my wife.A Very personal touch and very much appreciated.Charitha and all the reception staff always smiling and friendly and the all the catering staff were very good to us. The chef came out to everyday to make sure that all was well. The variety of food was ample for vegetarian and non vegetarian. The always smiling spa girls were excellent in their massage.There was a variety of live band and music in the evening .The swimming pool was clean and the staff very helpful. The housekeeping staff was very efficient and kept our room very clean and tidy. The location of the resort is very peaceful by the clean beach with security fence around it. we will recommend this hotel and visit it again and again. To the all at Palms Beruwala thank you very much for making our stay there enjoyable . Manu and Veena Gohil .

Reviewed December 04, 2016
9.7
Exceptional
Sarah from United Kingdom
Couple
Stayed 10 nights in December 2012

Great hotel with fantastic staff”

Relaxed, very friendly, good location

I'm somewhat surprised with some of poor reviews this hotel as received. We booked the Palms for the Christmas and New Year Period, planning to move on to another area within Sri Lanka. However we were enjoying ourselves so much we rebooked and remained at the Palms for the rest of our holiday after going on a 2 day excursion trip to Kandy and the hills. We found the hotel clean, with beautiful gardens, a good pool, great location right on the beach and with some of the best staff we have ever met. Nothing was too much, from extra towels, moving our sunbeds away from the pool area, letting us eat late in the dining room and even arranging for us to have the same room after we had finished our original booking and coming back a day later. The breakfast and evening meals were of a very good standard with a variety of dishes to cater for all tastes. The Christmas and New Year evening dinners were absolutely fantastic with an amazing range of dishes and excellent quality. Staff within all areas, from the pool guys, the room boys, bar staff, dining staff and reception were all fantastic and very helpful. We had a fantastic holiday and loved Sri Lanka but what really made it for us was this hotel and its staff. We would not hestitate to recommend this to anyone and would defintely go back.

Reviewed January 12, 2013
8.7
Excellent
Melissa from United Kingdom
Couple
Stayed 5 nights in August 2012

Best hotel in Beruwala!!”

Nice grounds and pool, Lovely bathrooms, Good service,

We came to this hotel for our honeymoon. We stayed in lots of hotels in Sri Lanka for our trip and found this one to be the best!! The room was spacious, with nice fixtures and fittings - everything in the room worked well. We were really impressed with the standard of the bathroom. We visited the other hotels along Beruwala beach too and still thought we had the best hotel. We would recommend this hotel to anyone staying in Sri Lanka as the service was so good. The Al-a-carte menu was overpriced and the food quality was very poor, the buffet was a whole lot better with lots of options (although most of them were quite spicy) but none of that mattered as there were so many restaurants to choose from in town which were very cheap and the food was amazing! The road up to the hotel is quite bumpy as it is not very well maintained. A Tuk Tuk ride into town cost Rs200 (from outside the front of the hotel). If you get a Tuk Tuk from the beach it will cost you Rs100 but they will try and take you to Gem shops, temples etc.

Reviewed August 26, 2012
9.7
Exceptional
Khalid from United States
Family with teens
Deluxe
Stayed 7 nights in August 2015

Loved our stay at The Palms”

The hotel's location, secluded and beautiful but only a tuk tuk ride away from many activities. Amenities were great. Staff were very helpful

We were so pleased to have chosen The Palms Beruwela. It was our family vacation and this hotel had something for all of us. The setting was beautiful and well maintained, staff were friendly and so helpful, the food was very good and catered to all tastes. The menu changed daily and Sri Lankan specialities were always on offer. We had two connecting rooms and enjoyed the views from our balconies, pool and beach vistas couldn't be beat. The only real negative for us was the window from the bathroom into the bedroom, we found this odd and unnecessary. Beds were comfortable and rooms were clean, rain shower in the bathroom was wonderful. Staff always had time to chat and answer questions or offer touring suggestions. They also provided first aid supplies when we needed them. There were several tuk tuks with drivers at the main gate to hire, very useful and fun way to get around. I would definitely suggest this hotel to vacationing families.

Reviewed August 17, 2015
8.0
Excellent
Srinivas from India
Couple
Deluxe
Stayed 2 nights in December 2012

Good beach facing hotel”

Beach views from room, big and beautiful property

The road to the hotel is pretty narrow. Its like 600 meters from the main road. Once you reach the hotel you can see its a huge and beautiful property. Beautiful green gardens with shaded walkways and water features filled with fish. The check in was quick. The room and toilet are average size and clean. The TV is a joke at 19 inch LCD with 5 or 6 channels. The water in the bathroom were salty. so after showers were never fresh. My body still felt greasy. Ours was a double room and two single beds were joined which were always moving and uncomfortable. The swimming pool was nice without much chlorine. Breakfast was good with both local and continental varieties. The sea near the hotel was beautiful. I think the lunch and buffet dinner was priced at 2000 SLR. I didn't try the buffet but went alacarte which were good. I think all the rooms have views of the sea but try getting a room on the higher floors. I recommend this hotel if you are staying in Beruwala. It was much better than the other much expensive hotels I stayed in Sri Lanka.

Reviewed December 31, 2012
8.0
Excellent
Sharad from India
Family with young children
Stayed 2 nights in September 2012

Good resort, Nice staff”

On the beach

We were two couples with a kid, and were provided adjacent rooms as requested. The Palms Beruwala was a nice resort located right at the beach. Our room was facing the ocean, however there were many coconut trees which blocked most of the view. I recommend asking for the rooms on highest floor (3). We were two couples with a kid, and were provided adjacent rooms as requested. There are multiple restaurants, however, if you are a vegetarian like me, you would have difficulty choosing what to have.

Reviewed September 12, 2012
8.0
Excellent
Sharad from India
Couple
Stayed 1 night in September 2012

Good resort, Friendly service.”

Closeness to beach, swimming pool

The Palms Beruwala was a nice resort located right at the beach. Our room was facing the ocean, however there were many coconut trees which blocked most of the view. I recommend asking for the rooms on highest floor (3). There are multiple restaurants, however, if you are a vegetarian like me, you would have difficulty choosing what to have.

Reviewed September 12, 2012
8.3
Excellent
Nithiananthan from United Kingdom
Family with young children
Deluxe
Stayed 2 nights in January 2013

Lovely Hotel”

Insects on ground floor rooms

We stayed in Palms hotel for 2 nights and it was absolutely nice. Staffs are very polite and welcoming. Rooms are clean and spacious. The hotel is situated next to a great beach which is clean and less wavy. Pros are that insects keep coming to the room at night. May be that we stayed on the ground floor room. They are harmless (not mosquitoes) but some times annoying. One odd thing is about the locals as they started unwanted conversation while heavily drugged and drunk with us. May be the fact that I’m being Tamil (native Srilankan but brought up in the UK) and wanted to show the typical Singhalese mentality to us. The staffs at the restaurant (Sasica) turned blind eye on this but when I took the phone to call the police they quickly backed. This happened only one night.

Reviewed January 30, 2013
8.0
Excellent
phillip from Australia
Couple
Deluxe
Stayed 1 night in September 2017

Very good”

The Palms Hotel Beruwala is a good place to stay , with private beach , good breakfast and restaurant , friendly staff , good pool and good bar prices.

Reviewed February 10, 2018
7.3
Very good
Sandeep from India
Couple
Deluxe
Stayed 2 nights in December 2012

Great location, nice hotel but very slow service ”

Location is ideal for a quiet vacation

our stay in palms beruwala was pretty good. the hotel is ideally located on the beach and has a great view from the room. the rooms are clean, spacious and contain all basic necessities. the swimming pool is massive and can accommodate several swimmers at the same time. the staff is friendly and ready to help. there are several animals in the compound including squirrels and iguana 's. if you are lucky, you could have squirrels walk past your gallery play around.

Reviewed December 12, 2012
7.7
Very good
Abdulla from Bahrain
Couple
Deluxe
Stayed 2 nights in November 2011

Great Location and Nice Hotel ”

All the facilities its available in this hotel

first of all i would like to mention that bentota city its divided into different beaches closed to gather and the most famous beach its “bentota beach” but this hotel its located in beruwala beach!!! its exactly next to bentota beach. the hotel very nice and all the staff it’s so friendly and helpful, very good room standard and all the facilities available in this hotel such as pools, gym, spa and very testy restaurant but my highlighted comment its regarding the cost of this hotel per night little expensive because you can find same facilitates and location with less rate.

Reviewed November 15, 2011
9.3
Exceptional
Anna from United Kingdom
Couple
Stayed 6 nights in December 2012

Amazing hotel, super relaxing!”

Pool, beach and room

We stayed at The Palms for 6 nights over Christmas. The pool was great and the beach was lovely. All rooms have pool and sea views which were lovely. We felt so relaxed from the moment we arrived. There is not much else to do around the area so def a good place if u want a resort holiday. The town in a 45 mins walk away! The Christmas Gala dinner was fantastic and food on the buffet was also good. The only negative was the slow service as it sometimes took 30 mins for a drink to be served but we loved everything else.

Reviewed January 18, 2013
8.3
Excellent
Rituparna from India
Family with young children
Deluxe
Stayed 2 nights in December 2013

Enjoyable & relaxing”

Bar, Ocean & beach access, swimming pool

Good: One of the better resorts in Bentota, the Palms had it all! Its a massive property, with great views of the ocean and a great beach to walk out of the hotel onto (it is a public beach however). The pool is lovely too. They had live entertainment on one of the evenings, which was quite enjoyable. The staff is friendly and skilled. Location is key. Not-so-good: Room service options are limited and exorbitantly expensive. Whatever discount you receive on the stay, if more than made up if you order in or eat at their restaurants But nothing can beat the location, bang on the beach.

Reviewed December 30, 2013
7.7
Very good
Ben from Australia
Family with young children
Stayed 3 nights in January 2013

Amazing gardens, fireflies and lena - an oasis”

Beautiful gardens, beach and good food

We stayed in January and were amazed by Sri Lanka and the Palms was our base. The gardens are beautiful (look for fireflies at night and Lena - the little squirrels) and peaceful. The staff were really friendly to us and we have no complaints at all about the service. I imagine if you were rude and bossy they wouldn't be so responsive - maybe that explains some of the other negative reviews here - but everyone was happy to talk and very interested in us and what we were doing. We loved the food but we ate the Sri Lankan food all the time - it was great. Highlight was the Kottu Roti and the hoppers which they did on the night before we left. Each night there was 4 or 5 sambals and pickles. We were eating curries for breakfast by the end. The room was really nice and spacious and when the beds were made in the morning there were frangipani petals on the sheets. Bottled water was left in the room each day (free). The bar was nice (a greater variety of Sri-lankan beers would be good) and we had lots of nice cocktails - try the Arrack special or a King Coconut. A snake charmer was organised for one of the nights. The pool is nice and beach is warm and had good waves to play in. Sunset was awesome. We made friends with some guys out on the beach who drove us around in Tuk Tuk's and showed us lots of things and made the whole chaotic place more understandable. We were even invited home to meet one blokes family and invited in for tea. Tuk-tuk and getting out and about is what made it all so special. There are some really nice restaurants and shops just along the beach too. There were some works going on while we were there but this caused us no great problems.

Reviewed February 04, 2013
8.7
Excellent
Marie from United Kingdom
Group
Stayed 3 nights in July 2012

Great hotel in a quiet location”

Beautiful hotel

They were putting the finishing touches to the refurbishment when we arrived so we got a great deal. I'm not sure what price the hotel will be once the refurbishment is finished. The hotel is beautiful now. It is set in a very quiet spot and if you chose not to eat in the hotel then you'll need to take a tut tut from the gate to Bentota (about 300rps).

Reviewed July 27, 2012
8.7
Excellent
Louise from United Kingdom
Group
Deluxe
Stayed 4 nights in August 2014

A Garden paradise on the beach”

Environment, Ambience & Location

The hotel is set in a very large garden and once you are thorough to the main reception you can see the pool with a back drop to the ocean/beach. There are water ppols everywhere and lots of beautiful flora to admire. Overall it is very pleasant environment and the rooms are adequate for a couple. The shower (rainfall) is a treasure with both of us girls being guilty of extra long showers because it was soooo nice. Beds were very comfortable too. The squirrels on the balcony are quite cheeky and look for food every morning. The breakfast buffet was good for all of us (we traveled in a group of 4 - with 2 very picky eaters) and we left satisfied every morning. The restaurant staff are very helpful and most friendly pampering us each day. Seafood restaurant was excellent too it is next to the pool down near the beach and we really felt we had good value for money, although service was a bit too slow - then again we were the only customers and it was getting late, so most likely our own fault. I would recommend this hotel to anyone looking for a little bit of affordable paradise in a serene location of garden and beach. Over the 4 properties stayed at across this trip to Sri Lanka it was the best.

Reviewed August 15, 2014
9.6
Exceptional
Simon from United Kingdom
Couple
Deluxe
Stayed 2 nights in August 2018

Great hotel and nice staff”

Booked for two nights. Really nice room and pool was really warm. Located right on the beach although the sea is rough so wouldn’t recommend swimming. Paid £120 for two nights with breakfast which I thought was fair given we had a good time. There was a table tennis and pool table, but the hotel could offer a couple more activities like board games, table football if you’re staying in the hotel and relaxing as we did. Breakfast buffet was ok, could have a few more options, but nice. We went to the cinnamon bay hotel for dinner buffet (2600 rupees) which I would recommend. Over all would definitely stay again and the staff were great.

Reviewed August 24, 2018
7.0
Very good
James from United Kingdom
Couple
Stayed 8 nights in August 2012

Lovely hotel but felt a little remote...”

Beautiful room, great ocean view and clean swimming pool.

we had a lovely time at the palms. beautiful ocean view, clean and spacious rooms and some charming architecture. our only criticisms are that the manager was quite passive aggressive and made it clear she was not happy about us eating food not purchased on the premises in our room. we thought this was a bit ridiculous given that we had paid hundreds of pounds for our stay and had eaten many times in the palms restaurants. in addition, the location is a little remote. the closest town (aluthgama) is very sparse and most of the tourist-friendly restaurants/shops on the beach were closed (as we were visiting off-season).

Reviewed September 17, 2012
9.3
Exceptional
Umang from India
Couple
Deluxe
Stayed 4 nights in January 2013

Amazing location, excellent food, warm staff”

Food and location

location: hotel's location is amazing - beachfront. it has everything that you generally get in a european beachfront hotel. pool attendant is very attentive and arranges a lounger for you with smile. food: breakfast has both srilankan and english b/f options. fresh omelettes made to your specification (egg-white in my case :-)). they keep changing srilankan b/f menu to add different varieties. dinner buffet has lot of international variation. there is a separate dessert buffet. in 4 days we stayed, we had - hummus, pasta, thai noddles, curries, different puddings, creme brule, etc. (we are vegetarian, butcould see that there were loads of options for meat and sea food) gym - this is one thing that disappointment. ac was not working, so it was like oven. only 1 dumble (not a pair), should have drinking water and towel in the gym.

Reviewed February 04, 2013
8.0
Excellent
Andrii from Ukraine
Couple
Deluxe
Stayed 4 nights in January 2013

Big comfortable hotel to have a beach rest”

Big pool, good breakfasts, evening entertainments

Quite big hotel with lots of package tourists from Russia, Ukraine, Belorussia, Germany, etc. Staff was always helpfull and ready to assist you with anything. There were different events every evening (live music, cobra busters, folk dances). Were fully satisfied with breakfasts there. There is nothing to do outside of the hotel in evenings, beside several poor cafes nearby. To learn local nature you can take a river tour, but be carefull, it seemed for us as if all those guys who organize such trips want you to buy either ayurveda or jewellery stuff with 'tourist' price, which is way too high.

Reviewed February 01, 2013
12345
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