The Palms Hotel Beruwala
The Palms Hotel Beruwala
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10.0
Exceptional

"The staff were excellent polite and were very friendly."

Manu

|

December 4, 2016

Deluxe The Palms Hotel Beruwala
Deluxe
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Lobby The Palms Hotel Beruwala
Lobby
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Interior view The Palms Hotel Beruwala
Interior view
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Interior view The Palms Hotel Beruwala
Interior view
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See map The Palms Hotel Beruwala
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Very good
Location
7.8
See all 6 photos The Palms Hotel Beruwala
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What guests are saying:
Good location for short stay
Ravindra from Sri Lanka
Family with young children
Perfect location and good hotel for a relaxing stay. Good Restaurants and beautiful design, ocean view rooms and perfect for a couple stay. Max, Sydney, Australia
Max from Australia
Couple
I have no any comments for real and I enjoyed alot at this hotel
Rayan from Saudi Arabia
Couple
Everything was so perfect. Moment of relaxation in Sri Lanka.....( and we surf just in the front of the hotel )
Mathieu from Canada
Group
Very nice we enjoyed a lot especially three location of hotel is very good, outs on the beach side and well maintained
shailesh from India
Family with young children
extremely comfortable and romantic stay. Thank you. wish could stay little longer.
surbhi from India
Couple
Great! The location was beautiful - great sea views etc. The food was delicious and the staff were extremely friendly and efficient.
Dr from Australia
Couple
This hotel is a super find for a reasonable price. The staff are so accomodating and really strike a perfect level of hospitality. Buffet yummy also!
Catherine from Ireland
Couple

The Palms Hotel Beruwala

Very good location
Very good
From 183 reviewsSee what guests said
7.3
/
10
Very good cleanliness
7.4
Value for money7.1
Distance to city center5 KM
Location rating7.8
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
This property is in high demand!Last booked a few minutes ago
Sea View Suite
Sea View Suite
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 double bed
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Garden Suite
Garden Suite
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  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
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Deluxe Triple
Deluxe Triple
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 single beds
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Deluxe
Deluxe
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 single beds
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Superior King
Superior King
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    Deluxe Single Room, 1 Twin Bed
    Deluxe Single Room, 1 Twin Bed
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      Twin/Double room - De Luxe
      Twin/Double room - De Luxe
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        Superior Room
        Superior Room
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          Room With Shared Bathroom
          Room With Shared Bathroom
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            Double Standard
            Double Standard
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              More about The Palms Hotel Beruwala

              More about The Palms Hotel Beruwala

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              Real reviews from real guests

              Agoda Reviews (183)Booking.com Reviews (435)
              7.3
              /
              10
              Cleanliness7.4
              Facilities7.1
              Location7.8
              Room comfort and quality7.2
              Service7.4
              Value for money7.1
              Provided by verified guests of Agoda
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              All guests (183)
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              Showing 168 verified guest comments
              12345
              9.6
              Exceptional
              Simon from United Kingdom
              Couple
              Deluxe
              Stayed 2 nights in August 2018
              Great hotel and nice staff”
              Booked for two nights. Really nice room and pool was really warm. Located right on the beach although the sea is rough so wouldn’t recommend swimming. Paid £120 for two nights with breakfast which I thought was fair given we had a good time. There was a table tennis and pool table, but the hotel could offer a couple more activities like board games, table football if you’re staying in the hotel and relaxing as we did. Breakfast buffet was ok, could have a few more options, but nice. We went to the cinnamon bay hotel for dinner buffet (2600 rupees) which I would recommend. Over all would definitely stay again and the staff were great.
              Reviewed August 24, 2018
              8.8
              Excellent
              Paul from United Kingdom
              Group
              Deluxe
              Stayed 6 nights in April 2017
              A lovely relaxing place”
              We stayed here for six days as two couples and thoroughly enjoyed it. The beach is good although you can get a bit of hassle to buy things. Took a river boat ride which was really good but I would recommend going early in the morning before it gets too hot. Found a great restaurant a short way along the beach to the right - Coral Reef. Highly recommend it. Unfortunately wi-fi only in public areas and there is no air-con there. I would stay here again.
              Reviewed June 02, 2017
              8.0
              Excellent
              CHAMINDA from Sri Lanka
              Family with young children
              Stayed 1 night in August 2012
              Close to Beach”
              Facilities
              The staff really made the holiday special. The people were so friendly and couldn't do enough to make the stay as pleasant as possible. The location was also excellent, right on the beach and only a short trip in a tuk tuk to some really enjoyable cultural tourist spots. Food are excellent and got a big swimming pool.
              Reviewed September 26, 2012
              8.7
              Excellent
              Marie from United Kingdom
              Group
              Stayed 3 nights in July 2012
              Great hotel in a quiet location”
              Beautiful hotel
              They were putting the finishing touches to the refurbishment when we arrived so we got a great deal. I'm not sure what price the hotel will be once the refurbishment is finished. The hotel is beautiful now. It is set in a very quiet spot and if you chose not to eat in the hotel then you'll need to take a tut tut from the gate to Bentota (about 300rps).
              Reviewed July 27, 2012
              5.2
              Jeyavarman from Sri Lanka
              Couple
              Deluxe
              Stayed 1 night in December 2018
              I expected more from this hotel for service. Further there were music played from 6.00 p.m to early ”
              Loud music in the beach by outsiders. Room service is poor. However staff is very professional.
              Reviewed December 28, 2018
              8.0
              Excellent
              phillip from Australia
              Couple
              Deluxe
              Stayed 1 night in September 2017
              Very good”
              The Palms Hotel Beruwala is a good place to stay , with private beach , good breakfast and restaurant , friendly staff , good pool and good bar prices.
              Reviewed February 10, 2018
              8.0
              Excellent
              Dileep from Sri Lanka
              Family with young children
              Deluxe
              Stayed 1 night in September 2017
              Needs renovation”
              While the location, staff, and food were good, this hotel is in need of a major renovation. Definitely not worth paying the full price. Even the agoda price is satisfactory compared with other hotels that offer the similar rates.
              Reviewed November 06, 2017
              Thank you very much for taking the time to share your feedback with us. We have noted you comments regarding the hotel needing a renovation. We truly apologies for any discomfort this may have caused you. We look forward to welcoming you at our hotel again in future. Management, The Palms, Beruwela
              Responded November 07, 2017
              The Palms Hotel Beruwala
              10.0
              Exceptional
              Manu from United Kingdom
              Couple
              Deluxe
              Stayed 9 nights in November 2016
              Nice clean resort”
              The staff were excellent polite and were very friendly. Our thanks to all the staff who made our stay such a pleasure and especially Mr. Mindika Ratnayake helped us with all the info. and attention . He arranged a special table on my wife's birthday and took trouble to personally serve us and the staff brought a birthday cake singing happy birthday to my wife. . Even the General Manager operations Mr . Rohan Gamage sent a personal birthday card to my wife.A Very personal touch and very much appreciated.Charitha and all the reception staff always smiling and friendly and the all the catering staff were very good to us. The chef came out to everyday to make sure that all was well. The variety of food was ample for vegetarian and non vegetarian. The always smiling spa girls were excellent in their massage.There was a variety of live band and music in the evening .The swimming pool was clean and the staff very helpful. The housekeeping staff was very efficient and kept our room very clean and tidy. The location of the resort is very peaceful by the clean beach with security fence around it. we will recommend this hotel and visit it again and again. To the all at Palms Beruwala thank you very much for making our stay there enjoyable . Manu and Veena Gohil .
              Reviewed December 04, 2016
              9.7
              Exceptional
              Khalid from United States
              Family with teens
              Deluxe
              Stayed 7 nights in August 2015
              Loved our stay at The Palms”
              The hotel's location, secluded and beautiful but only a tuk tuk ride away from many activities. Amenities were great. Staff were very helpful
              We were so pleased to have chosen The Palms Beruwela. It was our family vacation and this hotel had something for all of us. The setting was beautiful and well maintained, staff were friendly and so helpful, the food was very good and catered to all tastes. The menu changed daily and Sri Lankan specialities were always on offer. We had two connecting rooms and enjoyed the views from our balconies, pool and beach vistas couldn't be beat. The only real negative for us was the window from the bathroom into the bedroom, we found this odd and unnecessary. Beds were comfortable and rooms were clean, rain shower in the bathroom was wonderful. Staff always had time to chat and answer questions or offer touring suggestions. They also provided first aid supplies when we needed them. There were several tuk tuks with drivers at the main gate to hire, very useful and fun way to get around. I would definitely suggest this hotel to vacationing families.
              Reviewed August 17, 2015
              8.7
              Excellent
              Louise from United Kingdom
              Group
              Deluxe
              Stayed 4 nights in August 2014
              A Garden paradise on the beach”
              Environment, Ambience & Location
              The hotel is set in a very large garden and once you are thorough to the main reception you can see the pool with a back drop to the ocean/beach. There are water ppols everywhere and lots of beautiful flora to admire. Overall it is very pleasant environment and the rooms are adequate for a couple. The shower (rainfall) is a treasure with both of us girls being guilty of extra long showers because it was soooo nice. Beds were very comfortable too. The squirrels on the balcony are quite cheeky and look for food every morning. The breakfast buffet was good for all of us (we traveled in a group of 4 - with 2 very picky eaters) and we left satisfied every morning. The restaurant staff are very helpful and most friendly pampering us each day. Seafood restaurant was excellent too it is next to the pool down near the beach and we really felt we had good value for money, although service was a bit too slow - then again we were the only customers and it was getting late, so most likely our own fault. I would recommend this hotel to anyone looking for a little bit of affordable paradise in a serene location of garden and beach. Over the 4 properties stayed at across this trip to Sri Lanka it was the best.
              Reviewed August 15, 2014
              8.3
              Excellent
              Rituparna from India
              Family with young children
              Deluxe
              Stayed 2 nights in December 2013
              Enjoyable & relaxing”
              Bar, Ocean & beach access, swimming pool
              Good: One of the better resorts in Bentota, the Palms had it all! Its a massive property, with great views of the ocean and a great beach to walk out of the hotel onto (it is a public beach however). The pool is lovely too. They had live entertainment on one of the evenings, which was quite enjoyable. The staff is friendly and skilled. Location is key. Not-so-good: Room service options are limited and exorbitantly expensive. Whatever discount you receive on the stay, if more than made up if you order in or eat at their restaurants But nothing can beat the location, bang on the beach.
              Reviewed December 30, 2013
              9.7
              Exceptional
              Mohammad from Egypt
              Family with young children
              Stayed 2 nights in October 2013
              Best Pool Ever!”
              swimming pool - clean rooms - best view ever
              me and my family loved this hotel a lot. the restaurant though didn't have much of international food, it was mostly sri lankan food - and the bed sheets were very thin we were cold at night. other than that everything is amazing amazing. the swimming pool is outstanding.
              Reviewed October 20, 2013
              8.0
              Excellent
              Rohan from United States
              Group
              Deluxe
              Stayed 2 nights in May 2013
              It was plesant but not great!”
              Beach, swimming pool & friendly front office staff.
              Got a room at the far left wing of the hotel, almost close to the cannal and it was smelling & dirty. Didn't even want to look that side as it was horrible. . Not many local food choices at the breakfast buffet. Stayed here for 2 days and both days had string hoppers. Should have added hoppers/thosai etc.
              Reviewed May 14, 2013
              8.0
              Excellent
              Nikolai from Russia
              Couple
              Deluxe
              Stayed 9 nights in February 2013
              Very pleasant staying”
              Staff, Ocean and Hotel's territory
              It was very pleasant to stay in this hotel. Staff is very friendly. Food is good enough, but we preferred to eat outside once a day. The territory of the hotel is very well-conditioned. The other guests are very polite and calm. We advise this hotel to couples with children, but not to the young people looking for fun.
              Reviewed March 15, 2013
              8.3
              Excellent
              valerie from United Kingdom
              Group
              Deluxe
              Stayed 6 nights in March 2013
              Lovely Traditional Hotel ”
              Pool Area, Clean Rooms.
              Very nice hotel for those on a budget. Service was a little inconsistant at times however that did not spoil our stay. Some staff very attentive like pool attendant. Rooms and facilities were very clean and we would return to this hotel.
              Reviewed March 10, 2013
              9.3
              Exceptional
              Umang from India
              Couple
              Deluxe
              Stayed 4 nights in January 2013
              Amazing location, excellent food, warm staff”
              Food and location
              location: hotel's location is amazing - beachfront. it has everything that you generally get in a european beachfront hotel. pool attendant is very attentive and arranges a lounger for you with smile. food: breakfast has both srilankan and english b/f options. fresh omelettes made to your specification (egg-white in my case :-)). they keep changing srilankan b/f menu to add different varieties. dinner buffet has lot of international variation. there is a separate dessert buffet. in 4 days we stayed, we had - hummus, pasta, thai noddles, curries, different puddings, creme brule, etc. (we are vegetarian, butcould see that there were loads of options for meat and sea food) gym - this is one thing that disappointment. ac was not working, so it was like oven. only 1 dumble (not a pair), should have drinking water and towel in the gym.
              Reviewed February 04, 2013
              8.0
              Excellent
              Andrii from Ukraine
              Couple
              Deluxe
              Stayed 4 nights in January 2013
              Big comfortable hotel to have a beach rest”
              Big pool, good breakfasts, evening entertainments
              Quite big hotel with lots of package tourists from Russia, Ukraine, Belorussia, Germany, etc. Staff was always helpfull and ready to assist you with anything. There were different events every evening (live music, cobra busters, folk dances). Were fully satisfied with breakfasts there. There is nothing to do outside of the hotel in evenings, beside several poor cafes nearby. To learn local nature you can take a river tour, but be carefull, it seemed for us as if all those guys who organize such trips want you to buy either ayurveda or jewellery stuff with 'tourist' price, which is way too high.
              Reviewed February 01, 2013
              8.3
              Excellent
              Nithiananthan from United Kingdom
              Family with young children
              Deluxe
              Stayed 2 nights in January 2013
              Lovely Hotel”
              Insects on ground floor rooms
              We stayed in Palms hotel for 2 nights and it was absolutely nice. Staffs are very polite and welcoming. Rooms are clean and spacious. The hotel is situated next to a great beach which is clean and less wavy. Pros are that insects keep coming to the room at night. May be that we stayed on the ground floor room. They are harmless (not mosquitoes) but some times annoying. One odd thing is about the locals as they started unwanted conversation while heavily drugged and drunk with us. May be the fact that I’m being Tamil (native Srilankan but brought up in the UK) and wanted to show the typical Singhalese mentality to us. The staffs at the restaurant (Sasica) turned blind eye on this but when I took the phone to call the police they quickly backed. This happened only one night.
              Reviewed January 30, 2013
              9.3
              Exceptional
              Anna from United Kingdom
              Couple
              Stayed 6 nights in December 2012
              Amazing hotel, super relaxing!”
              Pool, beach and room
              We stayed at The Palms for 6 nights over Christmas. The pool was great and the beach was lovely. All rooms have pool and sea views which were lovely. We felt so relaxed from the moment we arrived. There is not much else to do around the area so def a good place if u want a resort holiday. The town in a 45 mins walk away! The Christmas Gala dinner was fantastic and food on the buffet was also good. The only negative was the slow service as it sometimes took 30 mins for a drink to be served but we loved everything else.
              Reviewed January 18, 2013
              5.3
              Hung from Malaysia
              Group
              Stayed 2 nights in January 2013
              An old but functional hotel”
              good beach with powdery sand
              Access road (600 meters)is riddled with pot holes. Tap water meant for brushing teeth is salty. Buffet dinner is of poor spread with poor quality. The beef in the curry is too tough for us to chew.Our luggage (checking out)left uncollected at the appointed time.Pool closed by 7pm, too early.
              Reviewed January 16, 2013
              12345
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