Free Wi-Fi in all rooms!
|Value for money||7.6|
|Nearest airport||Miami Seaplane Base (MPB)|
|Distance to airport||5.9 km|
"Everything was great, stayed in oceanfront room."
January 11, 2017
"Will definitely return soon."
August 11, 2016
"Rooms were great and super comfortable!"
June 13, 2018
This oceanfront hotel on Miami Beach has an outdoor pool in a tropical garden setting. Rooms feature free cable TV, and some rooms have balconies and separate seating areas. All rooms at The Palms Hotel & Spa have flat-screen TVs and IPod docking stations. Guests will find a work desk and ironing facilities, as well as Aveda toiletries and bathrobes for their use. Views from the rooms include the hotel gardens, the cityscape or the Atlantic Ocean beaches. The on-site The Palms Spa offers a variety of body care services. There’s free Wi-Fi in the guest business center and throughout the hotel. Along with the pool, the hotel has a fitness center and is adjacent to the city pedestrian boardwalk. Essensia Restaurant and Lounge, the full service restaurant offers locally sourced, farm-fresh ingredients. The hotel’s Tiki Bar provides poolside drinks. Guests can also use on-site beach amenities like lounge chairs and towels, along with food and beverage service. The Palms Hotel & Spa is one mile from the Julia Tuttle Causeway on Interstate 195. The Bayshore Municipal Golf Course is 2 miles from the hotel and Miami International Airport is 12 miles away.
"I would definitely stay here again!"
June 13, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-2 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 3 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
The Palms Hotel & Spa
Relaxing 4 days”
Very friendly staff, clean facility, nice pool area and landscaping, room was very clean, beds were very firm...too firm for us...overall a enjoyable stay
Wonderful view, relaxing, calm
Excellent Hotel - improvement needed with booking system”
Great Hotel, very clean with great room. Very nice pool and facilities. A little disappointed that when checking in via AGODA booking that the Hotel attempted to place us in an inferior room that we had booked and paid for and was clearly shown in the booking email. Secondly both my credit cards were rejected which made us feel the problem was at our end. We had to challenge both these issues which were the hotels errors not ours.
Regular beach hotel, but expensive.”
Two days after check out I was charged on the credit card for something I don't recognize. I e-mailed asking for full invoice and didn't recieve it. No activities for small children.
This hotel was exceptional! Erwin the asst manager was so accommodating! Beautiful boutique hotel!”
Spectacular and Beautiful ”
The entire stay was simply flawless. From being greeted and led through the doors that opened automatically into the refreshingly cool, beautiful lobby. We immediately noticed that there was a wedding party, and understood why they had selected this venue. Check in was fast and courteous. We were in our suite within 5 mins of arriving to The Palms. We were both astounded by the beauty of our oceanview suite...the suite was plush. The fixtures, accessories, and layout made the room super comfortable and elegant. The bar was quite nice and being able to walk to the boardwalk and beach was everything one could ask for. Check out was even easier and more expedient than check in. Suffice to say, we'll be back!
Not a hotel for families and huge mistake ”
We always travel as a family with two small children around the world in 4sup or 5 stars hotels and as always be brought our own milk for my babies but in the hotel they weren’t able to simply warm up our milk (never happened before) and so we had to order it from the room finding our only at the bill that for two biberons of milk we were charged every time 16 dollars! Crazy! Never ever happened for a milk. The second and most unbelievable thing that we experience was shocking. At the moment to leave the hotel and jump in the taxi the two men working there with the luggage’s forgot to put one of our luggage in the taxi and we found it out only once at the airport but the hotel charged us for the second taxi they sent to the airport with the missing luggage even if it was their mistake. Unacceptable!
Clean, close to the beach, beautiful restaurant terrace, nice pool”
Natasha from front desk was a sweetheart We really enjoy our stay Definitely coming back
Family 3 day stay at Palms Hotel & Spa”
A lovely hotel with a relaxing exotic vibe and not too busy. We ventured down the boardwalk into SouthBeach and the Palms was one of the best on this stretch compared to the rowdiness of some. At first impression the hotel did seem a little far out, but the free Trolley on Collins Av is frequent and easy to get nearer the restaurants and shops. It’s a bit pricey to eat in the hotel as a family, so in the evenings we ventured down to Lincoln Rd where’s there’s plenty of choice. There’s a Starbucks, Subway and supermarket Less than 5min walk away so ideal for breakfast/lunch. We did have lunch at the pool bar and was nice but a bit pricey. I accept but disagree with the resort fee when you only get slow Wi-fi and towels.. but paying 18% service charge when going to the bar to get your own drinks is so wrong!! Unfortunately the sea was full of seaweed & looked awful so stayed by pool . Also a smell of sewerage every day coming from somewhere. Overall a nice break but won’t rush back.
Amazing customer service”
I love everything about the Palms except the food which was still Ok but I expected to be higher quality since the venue is excellent in all other areas
Not a good experience ”
The lobby is nice, I like the resort decort and lots plants. 1 of the 4 elevators were out of service, another one is very slow it’s acting up, the other 2 elevators has strong urine smells, it’s quiet gross, the staffs are nice for the most part, some are friendly and some aren’t. The shower head was leaking, molds are presented in the bathroom. I was never offered any service at the beach area. $28 of resorts fees are steep for what was offered
We had a great time at the Palms!
I think the hotel it’s beautiful but it was too busy because of the weddings very loud people at the lobby !! The pool was packed too small for so many guests I loved the food and the service at the beach was super good Angel who helped us was super nice! This a hotel more for family trips! I came with my daughter and husband we had a great time!!
LOVED this hotel”
My friends and I stayed here for my bachelorette and we were so happy with our choice! The pool area exceeded expectations and the beach staff were so nice!! Rooms were great and super comfortable! I would definitely stay here again!
Staff need a little improvement on their customer service it took 24hrs before i received a wine opener in my room even thou i called 4 times to remind them. First request was done when i ordered our meal it was 5 of us with 2 rooms we were celebrating my birthday and had to wait till the next day to open a bottle of wine because they forgot to put opener on the dinner tray. I was told they were short staff for the night and it would take some time so i guess that meant 24hrs. That is my only complaint other than that the hotel overall was good.
Very small inconvenient room layout and little storage. Great for 2 nights max”
Work out facility needs considerable attention, rooms are more suitable for one occupancy. Beach area is great, but needs more local water sport rental options. Bathroom layout and lighting is very aweful if u are a woman who applies makeup or uses hair tools. Lighting is really bad! Nice robes and slippers.
Vacaciones muy agradables ”
La pasamos muy bien en las instalaciones del hotel a pesar del mal tiempo.
Arnaqueurs! vous forcent à payer des services déjà inclus et qui sont sans supplements sur internett”
Très mauvaise expérience. Du jamais vu. Mon voyage était réglé complètement avec taxes et charges de services inclus. À mon arrivée j ai perdu 40 min à me battre avec eux car ils voulaient me forcer à payer 28 dollars de taxe et service par jour.. Ce malgré que sur le voucher et le site rien ne le stipulait.. Le personnel qui était derrière et qui me voyait agassée et rigolait derrière... Nous étions en fin de séjour et nous avons passé une très mauvais fin de journée, de plus ils ont fait passé 8 fois mes cartes bleues soit disant elles ne passaient pas alors qu au final ils avaient un problème informatique. Suite à cela je n avais aucune preuve que les dépôts de garantie de 200dollars n étaient pas passé à chaque fois qu ils ont fait passé ma carte.. Le service est lamentable. Avec tout le stresse occasionné même pas un jus d orange ou un cocktail offert. Sur 3 sites internet aucun supplément n est demandé pour parasols WiFi et serviettes leur soit disant 28 dollars par jour à donner
Hotel magnifique, plage privée, piscine et jardin superbe”
Très bel hôtel, personnel charmant, les repas sont chers mais très bons. Par contre, les chambres pourraient être rénovées, décevantes par rapport aux espaces communs.
SCHÖNES RESORT AM MID-BEACH IN DIREKTER STRANDLAGE”
Hervorzuheben ist der beheizte Pool eingebettet in einem tropischen Garten mit direktem Strandzugang. Der Strand ist öffentlich, das Hotel stellt jedoch Liegestühle und Handtücher. Nebenkosten erwartungsgemäß hoch, VALET parking USD 43/Tag plus resort fees. Ärgerlich: Am Abreisetag sollten wir trotz bezahlter resort fees noch USD 40 nur für eine kurze Benutzung des Dusche im Spa für Familie mit 2 Kindern zahlen. Ansonsten aber top beach Resort.