8.4
Excellent
/10
(1,650 reviews)See what guests said
Housekeeping26
Breakfast19
View3
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
St. Joseph's Cathedral 210 m
Old Quarter 400 m
Hoa Lo Prison 720 m
Vietnamese Women's Museum 810 m
Vietnam Military History Museum 1.1 km
Temple of Literature & National University 1.6 km
Ho Chi Minh Mausoleum 1.8 km
One Pillar Pagoda 1.8 km
Presidential Palace Historical Site 1.9 km
Vietnam Museum of Ethnology 5.4 km
Nearby landmarks
Suffusive 20 m
Circle K 50 m
Royal Silk 60 m
Statue of King Le Thai To 80 m
Mekong Quilts 80 m
Hoan Kiem Lake Walking Street 90 m
Airashi Silk 100 m
Le Thai To Mausoleum 100 m
Curve - 24 Hour Tailoring 110 m
Hanoi Cathedral 150 m
The Palmy Hotel and Spa

"The hotel is relatively modern and clean."

Chiwai - January 27, 2019
Classic Double or Twin Room The Palmy Hotel and Spa
Lobby The Palmy Hotel and Spa
Lobby The Palmy Hotel and Spa
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Free Wi-Fi

The Palmy Hotel and Spa

Number 04, Bao Khanh Lane, Hoan Kiem District, Hanoi, Vietnam, 70000 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to St. Joseph's Cathedral
Within 210 m of property
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Hanoi every 8 minutes on Agoda.com
Value for money8.1
Distance to city center0.01 Km
Location rating9.1
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.2 km

Rooms available at The Palmy Hotel and Spa

Excellent
Room comfort & quality
8.3
Studio Double or Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Premium Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Classic Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 1 double bed
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Studio Connecting Room
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Premium Connecting Room
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 queen beds
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2 Connecting Premium Rooms
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 double beds
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Day Use (4 Hours) - Classic Double Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
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Suite Connecting Room
...
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    Studio
    ...
    • Balcony/terrace
    • Smoking allowed
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    Frequently asked questions

    How do I get to The Palmy Hotel and Spa?

    The Palmy Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 23 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Palmy Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Palmy Hotel and Spa has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at The Palmy Hotel and Spa?

    Start your mornings right, with the continental and buffet breakfast options offered at The Palmy Hotel and Spa. Adults can enjoy breakfast offered with an additional charge of 2500000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Palmy Hotel and Spa?

    The Palmy Hotel and Spa features an on-site restaurant for your dining convenience.

    See map
    Explore the neighborhood

    What people love about The Palmy Hotel and Spa

    • 8.0
      Very good
      Location

      "Hotel and location are great."

      Anna

      |

      November 13, 2019

    • 8.8
      Excellent
      Cleanliness

      "The room was very clean."

      Nicole

      |

      September 10, 2019

    • 9.6
      Exceptional
      Staff 

      "Front desk very helpful."

      Rayan

      |

      November 9, 2018

    Property ranking|Compared to 3,054 Hanoi properties
    See all rankings
    Location score
    9.1/10
    Room comfort score
    8.3/10
    Room size
    36 sqm.
    Service score
    8.7/10
    Better than
    95
    %
    of Hanoi properties
    Better than
    95
    %
    of Hanoi properties
    Bigger than
    95
    %
    of Hanoi properties
    Better than
    90
    %
    of Hanoi properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.4
    Excellent
    1,650 reviews
    Cleanliness
    8.3
    Facilities
    7.5
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    The staff is friendly and helpful.
    Chiwai from United States
    Family with older children
    More about The Palmy Hotel and Spa

    More about The Palmy Hotel and Spa

    Whether you're a tourist or traveling on business, The Palmy Hotel and Spa is a great choice for accommodation when visiting Hanoi. Set 0.01 Km from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At The Palmy Hotel and Spa, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, grocery deliveries.

    Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including spa, massage. The Palmy Hotel and Spa is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.

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    Most talked about facilities

    Breakfast
    33 mentions
    Housekeeping
    17 mentions
    Food & Dining
    4 mentions
    Taxi
    2 mentions

    What they offer

    8.8
    Excellent
    Staff 

    "The service was also very good."

    Peter

    |

    May 10, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian
    Buffet

    Restaurants on site

    Le Palmy Restaurant
    Cuisine:Asian, French
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of The Palmy Hotel and Spa from real guests

    Overall rating
    8.4
    Excellent
    From 1650 reviews
    9.2Location
    8.6Service
    8.4Cleanliness
    Agoda Reviews (612)Booking.com Reviews (1038)
    Rating via Booking.com8.5
    /
    10
    Excellent
    Cleanliness8.5
    Facilities7.9
    Location9.3
    Room comfort and quality8.3
    Service8.7
    Value for money8.2
    High score for Hanoi
    Rating
    9+ Exceptional (813)
    8-9 Excellent (356)
    7-8 Very Good (315)
    6-7 Good (94)
    <6 Below Expectation (121)
    Time of the year
    Mar - May (0)
    Jun - Aug (0)
    Sep - Nov (0)
    Dec - Feb (0)
    Don't miss out!Users are booking a place in Hanoi every 8 minutes on Agoda.com
    All guests (1038)
    All languages
    Showing 1699 verified guest comments
    12345
    5.0
    Ricky
    Couple

    Passable”

    Great location, walking distance to restaurants &amp; shopping. Would recommend.
    Didn&#39;t like the shower as the shower was too low and wasn&#39;t very convenient
    Reviewed April 03, 2021

    See room deals

    6.0
    Yen
    Business traveler

    The elevator is smelly, some...”

    Location
    Cleaniness
    Reviewed December 03, 2020

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    7.0
    Very good
    Jonathan
    Family with young children

    Disappointing”

    We had the junior suite which was spacious enough.
    No hot water No proper breakfast (though price was inclusive) all we got was a couple of newspaper wrapped baguettes and a bowl of soup. (Probably bought from a street vendor outside the hotel)
    Reviewed October 19, 2020

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    6.0
    Thi
    Business traveler

    Pleasant”

    Good location
    They say it&#39;s because of covid 19, so their is no cleaners. Complementary is 01 drinking water bottle for 2 days.😭
    Reviewed September 16, 2020

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    7.0
    Very good
    Anonymous
    Group

    Great location ”

    The hotel is right next to Hoan Kiem lake and other major attraction. Lots of cafe, bar and restaurants around.
    The bathtub wasn’t cleaned properly. It’s a dogfight time but could have checked more carefully since it’s not busy.
    Reviewed July 07, 2020

    See room deals

    2.0
    Yusheng
    Solo traveler

    This staff is very impolite...”

    None
    Employee
    Reviewed June 23, 2020

    See room deals

    10.0
    Exceptional
    Janet
    Couple

    Great location ”

    Hotel was in a smaller street away from the traffic but only a few minutes walk from the Hoan Keim Lake and the Old Quarter. We booked a Premium Double which had a window, but not really a view. Room ...
    Nothing
    Reviewed March 14, 2020

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    9.0
    Exceptional
    Anonymous
    Family with young children

    Charming hotel in a quieter...”

    Charming hotel in Hanoi. Walkable to all the major attractions, and quiet despite the craziness of Hanoi. Lovely restaurants and bars within walking distance. Charming decor, and very helpful staff...
    No complaints :-)
    Reviewed March 09, 2020

    See room deals

    8.0
    Excellent
    Mootoosamy
    Family with young children

    Very good”

    The location, 2 minutes walk to the lake.very good breakfast. Staff very pleasant and helpful.
    Reviewed February 23, 2020

    See room deals

    8.3
    Excellent
    Peter
    Couple

    Very good”

    Great location on an interesting street
    The street noice when staying on a low level floor
    Reviewed February 20, 2020

    See room deals

    7.5
    Very good
    Anonymous
    Group

    Good”

    The location was fantastic. Walking distance of a lot.
    The massage therapist pulled money out of our hands for there own tip. It was a big tip we later realized.
    Reviewed February 18, 2020

    See room deals

    10.0
    Exceptional
    Trevor
    Family with young children

    Will recommend to friends”

    Great friendly staffwill
    Reviewed February 18, 2020

    See room deals

    9.0
    Exceptional
    Linda
    Family with young children

    Superb”

    The location of the hôtel
    Reviewed February 16, 2020

    See room deals

    9.6
    Exceptional
    Fathima
    Couple

    Great location ”

    Location was on point as well as the excellent customer service
    Rooms were a bit small
    Reviewed February 16, 2020

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    8.3
    Excellent
    Anonymous
    Group

    Great location, mostly quiet”

    Helpful staff, good breakfast buffet, good central location, felt safe.
    Poor lighting in the room
    Reviewed February 13, 2020

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    8.8
    Excellent
    Phil
    Couple

    Good location for a 3...”

    Easy to walk to the old quarter in Hanoi
    Breakfast was average compared to other places stayed at for similar price.
    Reviewed February 12, 2020

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    6.0
    Chuay
    Business traveler

    Pleasant”

    The breakfast was fine
    The room was dark
    Reviewed February 12, 2020

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    8.0
    Excellent
    Anonymous
    Couple

    Nice hotel in a great...”

    Great breakfast with attentive staff
    Reviewed February 08, 2020

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    8.8
    Excellent
    Hong
    Couple

    Fabulous”

    Located just nearby Hoan Kiem Lake, it was very easy to access old quarter from this hotel. The hotel upgraded my room class for free.
    The bathroom smell make me a little bit uncomfortable
    Reviewed January 30, 2020

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    8.0
    Excellent
    James
    Family with young children

    Very good”

    Great location, 5 mins walk from everything that was happening in the old quarter. Staff were really friendly and helpful
    The room was unbearably hot and the A&#47;C did not work at all
    Reviewed January 28, 2020

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    12345
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