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The Palmyrah House

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Excellent8.6
Based on 17 reviews
The Palmyrah House
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8.8 Excellent location
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8.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

  • Garden

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Room choices
Deluxe
...
  • Garden view
  • Non-smoking
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Superior
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  • Garden view
  • 200 m²
  • 1 king bed
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Standard
...
  • Garden view
  • 28 m²
  • 2 single beds
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Chalet
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    Verified guest reviews

    Agoda Reviews (17)
    Booking.com Reviews (16)

    5.7

    Filter by guest type:
    Excellent
    • Cleanliness 8.8
    • Facilities 9.1
    • Location 8.8
    • Room comfort and quality 8.8
    • Service 8.4
    • Value for money 8.5
    Excellent
    • Cleanliness 8.0
    • Location 10.0
    • Room comfort and quality 8.0
    • Service 8.0
    • Value for money 8.0
    Excellent
    • Cleanliness 9.1
    • Facilities 9.3
    • Location 8.0
    • Room comfort and quality 9.0
    • Service 8.3
    • Value for money 8.0
    Excellent
    • Cleanliness 8.0
    • Facilities 10.0
    • Location 10.0
    • Room comfort and quality 8.0
    • Service 7.3
    • Value for money 9.3
    Exceptional
    • Cleanliness 9.3
    • Facilities 9.0
    • Location 8.7
    • Room comfort and quality 8.0
    • Service 10.0
    • Value for money 9.3
    Excellent
    • Cleanliness 9.0
    • Location 10.0
    • Room comfort and quality 10.0
    • Service 8.0
    • Value for money 8.0
    Very good
    • Cleanliness 8.0
    • Facilities 8.0
    • Location 8.0
    • Service 8.0
    • Value for money 8.0
    Provided by verified guests of Agoda
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    8.8
    Ravindran from Canada
    Family with young children
    Superior
    Stayed 1 night in August 2017
    Excellent”
    Great food freshly cooked and better than all five star hotels
    Reviewed August 11, 2017
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    8.0
    Harshini from Sri Lanka
    Couple
    Standard
    Stayed 1 night in April 2017
    The best in Mannar .. But ”
    This is beautiful property with well thought of facilities . Mannar is Bird watchers paradise .. And the property it self has plenty of bird life .. Ideal place to relax and unwind well recommended .. Except that there was one issue which Agoda will have to sort out with the management . A lady named Michelle insisted that the commission deducted by Agoda should be paid by us as they received the net amount . Even one of the managers agreed she was correct and wanted to argue . This is the first time a issue of this nature has come up after many bookings done . Not very sure if they agreed that commission bank chargers or any such should be borne by the hotel . As is was a matter of Principal for us there was unpleasantness in trying to explain . Very fortunately the operations manager Mr Udaya stepped in and gave us credit for the full amount paid by us throu Agoda . I must add that Mr Udaya was very helpful , well spoken and attentive . Thank you
    Reviewed April 11, 2017
    1 traveler found this review helpful. Did you? |
    8.0
    Shalini from Sri Lanka
    Group
    Superior
    Stayed 2 nights in December 2016
    Excellent location. friendly staff”
    Good food A relaxing holiday Peaceful and calm environment
    Reviewed January 01, 2017
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    10.0
    Sally from Sri Lanka
    Couple
    Superior
    Stayed 2 nights in November 2016
    Fabulous small hotel”
    Lovely place that is really also helping the community it is located in. Excellent personalised service.... Mannar has such great bird life and the manager here is a real expert and goes the extra mile to make sure you enjoy your stay.
    Reviewed November 30, 2016
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    10.0
    Kingsley from Australia
    Solo traveler
    Superior
    Stayed 1 night in April 2016
    Would recommend anytime. Especially those who love to see many different species of birds. ”
    The place and the staff were very attentive. Definitely enjoyed the stay. Would encourage to put up a sign by the road side. Had trouble finding the place. Thank you
    Reviewed April 30, 2016
    1 traveler found this review helpful. Did you? |
    6.3
    Indira from Sri Lanka
    Couple
    Superior
    Stayed 1 night in March 2015
    Untrained & Unprofessional Staff manager et al”
    Location, infrastructure and decor
    Well rather disappointing. Staff was not ready and was all casual attire. All in shorts including the manager who had to run for a wash when we asked to see him. We tried calling the given number to establish location. But phone was not answered. Thanks to GPS navigation we managed to find the place. There on the manager was annoyed when we said we booked the upper story as he gave me the lower. He told me he called me the previous day when I had not given a number. He needs hospitality trade etiquette training. Even food served icy cold. Had to send it back to warm up.
    Reviewed March 12, 2015
    1 traveler found this review helpful. Did you? |
    7.7
    Susan from United Kingdom
    Family with teens
    Superior
    Stayed 4 nights in January 2015
    Birdwatchers heaven”
    beautiful surroundings, bird watching, friendly guests
    As overseas visitors without our own transport we found ourselves stranded at the beautiful Palmyrah House. The Manager was away and the young staff spoke little English. Fortunately a fellow guest arranged transport for us to Colombo and also for a trip to Willpatu National Park. The Palmyrah House information both online and in the hotel gave many false impressions - Willpatu was 3hr drive each way and not 1 hr as stated; the beach was much further than 5 mins by bicycle and the Manager appeared to be key to visitors enjoyment but was absent throughout our stay. Had the manager been on site to guide us we feel sure that we would have had a very different experience but unfortunately we were left disappointed. We did take full advantage of the pool and enjoyed birdwatching in the garden. However the pool facilities were neglected and not cleaned during our 4 night stay. Such a shame as Palmyrah House has been beautifully designed and well thought out.
    Reviewed February 08, 2015
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    9.0
    Damascene from Sri Lanka
    Family with young children
    Superior
    Stayed 1 night in April 2013
    this hotel is like an oasis in the dessert.”
    friendly manager, peaceful envirement & location, excellent food.
    Reviewed April 17, 2013
    1 traveler found this review helpful. Did you? |
    10.0
    jannetje from Netherlands
    Solo traveler
    Standard
    Stayed 1 night in April 2013
    Fantastic stay; beautifull enviremonts,”
    silence, nature, clean,
    Reviewed April 10, 2013
    1 traveler found this review helpful. Did you? |
    8.3
    kalinga from Sri Lanka
    Business traveler
    Standard
    Stayed 1 night in February 2013
    Big sky country and its Home away from home”
    Good location and good sea food
    Had a short business visit to Mannar. It has always been a struggle to get some decent accommodation in Mannar. I managed to book in on the Agoda.com on 14th Feb and made the reservation on line.it was love at first sight. Location was great and the reception on arrival was good. Lunch was served with crab curry which was excellent. I had space for a business meeting before travelling to Mannar. Rooms were good and spacious. We occupied a room downstairs and there was sufficient privacy and the staff led by the manager Charith was very courteous and helpful. We didn't have time to enjoy a seafood braai but the morning walk on the Thalimannar road was very invigorating. There were cycles for use by the guests and a new boat had arrived. I have made a reservation at The Palmyrah House next month to visit with some guests from oversees. Charith was kind enough to courier my apple phone charger to Colombo which I forget to pack. It was a good stay and we enjoyed it
    Reviewed February 26, 2013
    1 traveler found this review helpful. Did you? |

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