lovely hotel and location, ”

this was our first time in san francisco and our travel agent spent hours searching for the right hotel and the best rate. he knoes san francisco well and found the westin san francisco market street hotel, a 5* hotel, in a wonderful location. we were more than happy with this hotel, the facilities and friendliness of the staff. and the rate we paid through adoga was approx per night room only, so when you see it grad it as it sells out fast, and lesser hotels in quality and star rating cost a lot more. so, in a nutshell, great location, great room and bathroom and great rate. highly recommend.

Convenient Upscale Hotel in Great Location”

The hotel is nicely situated on Third Street, less than half a block from Market Street. This hotel used to be the Argent, and was recently renovated and rebranded as the Westin. It's an elegant and modern hotel that should suit business travelers and vacationers alike. The room was very clean and comfortable. It was also nice that the room had a large LCD TV (42 inches, I think). I would definitely stay here again when visiting San Francisco.

A nice stay”

I took my son and my wife to the westin and we has a wonderful time. The hotel was great, the bed was comfortable, the water was hot!! The view was also great form the 18th floor and my son really liked lookin out the window. I recommend the westin in San Francisco to all my friends and I plan on staying there again. The service was also great and the staff was extremely friendly. Thank you for the great time in the beautiful city of San Francisco.

Great Location and nice comfortable rooms.”

for any visitor, the location is perfect - right next to union square and everything worth visiting in san francisco! as a guest with somewhat frequent stays in other westins, market place westin does live up to it's standard of being a westin in terms of room comfort level, lobby environment and presentation, especially the 'westin heavenly bed'. the hotel is contemporary and safe. also as with other westins, service always seem to be a tad ''less warm'' than other hotel groups. reception desk was good and helpful. conceirge seems a little less professional with recommendations and it was the first time that i've encounter that the concriege desk closes at a certain hour. i'd always thought it was 24hrs?! tried the room service one night - food quality was quite good. overall, a good stay as thus, we'd extended our stay at the hotel for another 4 nights!

nice hotel in great location, disappointing staff”

Nice hotel in great, central location (very centrally located, close to Union Square, Fisherman's Wharf, shopping area,...). Clean big room with very good bed and the best pillows in town. Staff was very disappointing. We arrived around 11PM with taxi from SFO airport. A lot of luggage, but not one bell boy who had the intention to help, although there were at least 3 of them smoking a cigarette outside the lobby. When we checked out, same story. I called the bell boy to collect our luggage, and had to wait for about 45 minutes. They had gone to the wrong room.....

Exceptional”

Fantastic value..... Free WiFi, gym and breakfast all included in the deal. There was no extra charges upon checkout, unlike other hotels in SFO.

Exceptional”

Good hotel in downtown in terms of cleanliness, location and staff friendliness. Amenities were not as expected. Unfortunately no fridge in my room. The rest is pretty OK.

Excellent hotel in the middle of San Francisco”

I have nothing to say except that this hotel was really excellent, clean and in a perfect location. We almost walked to every place even to the Fisherman's Warf. The only negative thing about this hotel is that they don't offer free wifi and the bathroom is a little small, so if you're a large person you might not find it comfortable, but other than that everything was perfect.

Good Location and great rooms!”

Very accessible from the airport.We got into the city via the BART,walked up to street level and the hotel is just few blocks away.Generally the staffs are accommodating and pleasant.The room was great.The bed is well heavenly.Westin is certainly a good business class hotel in the city.At the price we got especially during the holiday seasons,no complains.As usual,the location of the hotel makes it extremely easy to move around the city.

Comfort in the heart of the city”

Our stay was pleasant, hotel staff was accommodating and friendly. We arrived before our room was ready, but they were more than happy to hold our bags until we checked in. The room itself was large by city standards, with a large window overlooking Yerba Buena Gardens. Overall, we had a great stay and would recommend this place to friends.

Excellent location”

Rooms: The room size was fine and the beds were very comfortable. The pillows were way too soft/fluffy - but this seems to be the trend in most American hotels. Service: Fine. Ambiance: Fine. Location: Excellent, walking distance to most points of interest in central SF.

Beatuful hotel in good location”

Staff at front desk was nice and neat. She accepted my late check-out free and gave perfect guide about neighborhood and shoppiing information. Room was big enough for one and clean. Window from floor to ceiling was nice but outlook was flat, actually saw shingle roofing of the next structure. Bath, toilet space and Wardrobe were well arranged and easy to use. Would be nicer if they have swimming pool.

Very good”

Nice hotel with good location, facility and great view. We had a good time there but parking is killing :) $58++

Great hotel!”

Great hotel in a great location. Rooms were big and modern. Would stay here again!

Horrendous NYE Hotel Experience”

This was by far the worst service I've experienced in recent memory. My group got to the hotel at 7 and waited in the check-in line for over an hour. There was only 2 staff members checking people in, and nothing was told to customers waiting in line about why the wait was so long. When we got to the desk, we were told that the room we had paid for was not yet ready, and there was no timetable for when our room would be available. The staff's apology was that due to festivities the night before, there were too many late check outs for housekeeping to keep up with. We were told to check back in every half hour, and at 9:30 and were finally able to get a room, though it was not the room we paid for. It was a 1-bed room for a 4 person, 2 bed reservation, but the hotel service desk informed us nothing else would be available. Since our reservation was paid through Agoda, none of the fees the hotel service promised for the "inconvenience" were in fact waived (facilities $45, parking $70)!!!

Great locations but small rooms”

It looks more like a boutique hotel compared with other Westins. The room is cozy but the bathroom is too small. Furthermore there are no slippers in the room. Staffs are nice and they have some tips to travel especially for driving in Downtown. The location is great. Union Square is couple blocks away and there is a good burger place around the corner. Overall it was a pleasant time staying there.

superb with great hotel staff ”

great service, great room with superb location very clean, and very comfortable room, love the reception staff and others supporting staff superb room we have with good city view highly recomended

Excellent”

Nice place with no pool and no parking just valet

Fairly good hotel. Restaurant staff definitely NOT friendly nor welcoming. Location is fairly good”

Had yet another encounter with a dangerous homeless person....most are not dangerous but this guy was. Had to report him to security. Rooms were great, comfortable and with a great view.

Amazing room, great location”

Lovely stay, room was spacious for a family of four. Would definitely return again!