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7.7

Very good
/10
(766 reviews)See what guests said
Housekeeping7
View4
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8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Ame Ame

130 m

Marble Collegiate Church

210 m

British Virgin Islands Tourist Board

220 m

Toto Music Studio

230 m

Mona Sharaf Shopping Tours

230 m

Popular landmarks
Empire State Building

370 m

Grand Central Terminal

1.2 km

Broadway

1.3 km

Times Square

1.3 km

High Line

1.3 km

Closest landmarks
Golf & Body

210 m

Hip-Hop Look at New York

250 m

L'Atelier Du Chocolat

260 m

Strawberries

260 m

Martinez Handmade Cigars

270 m

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

"The location of the hotel is very good and I will recommend it."

Sikun - April 11, 2022
2 Double Beds - Guestroom The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
 The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
Lobby The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
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The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

32 West 29th Street, Chelsea, New York (NY), United States, 10001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Attention

This property is in high demand!

7 travelers have booked today.

Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • 340 meters to public transportation

  • Airport transfer

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money7.7
Location rating8.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Excellent
Room comfort & quality

9

1 Queen Bed - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed Suite Non-Smoking Accessible
...
  • City view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard with 1 King Bed
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room with Queen Bed
...
  • Room size: 14 m²/151 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Bunk Bed
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 bunk bed
Enter dates to see prices
2 Double Beds
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 Double Beds Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Bed Non-Smoking Accessible
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
DOUBLE Bunk Beds, Nonsmoking
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Twin Two Double Beds
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

For those who wish to drive their own cars, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection has a car park that's close to the hotel.

Is breakfast offered at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

Wake up to a great buffet breakfast at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection. Adults can enjoy breakfast offered with an additional charge of 13 USD if not included in the room rate.

What are my dining options at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection features an on-site restaurant for your dining convenience.

What is the smoking policy at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

28th Street-Seventh Avenue Subway Station is the closest train, metro, or bus station, about 330 m away from The Paul Hotel NYC-Chelsea, Ascend Hotel Collection.

What restaurants are nearby The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

Restaurants including Ferris, La Mesa de Paul and New York Bakery are popular in The Paul Hotel NYC-Chelsea, Ascend Hotel Collection’s neighborhood which is known as Chelsea.

What popular shopping places are close to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

Located in the Chelsea area, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is close to great shopping choices like L'Atelier Du Chocolat, Strawberries and Martinez Handmade Cigars.

What are popular attractions near The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?

Guests at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection can easily visit High Line, Flatiron Building and Rose Mansion located in the Chelsea area.

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Explore the neighborhood

What people love about The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

  • 9.6

    Exceptional
    Location

    "The location of the hotel is very good and I will recommend it."

    Sikun

    |

    April 11, 2022

  • 10

    Exceptional

    "Closed to everything."

    Kanokwan

    |

    February 18, 2022

  • 7.6

    Very good

    "The hotel overall is really nice."

    Tasha

    |

    March 13, 2021

Overall rating:

7.7

Very good
766 reviews
Cleanliness
8.1
Facilities
6.8
Location
8.7
Read all reviews >
What travelers say they love:
Aside from those issues, our experience was great.
Jilly from United States
Couple
More about The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

More about The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

For travelers who want to take in the sights and sounds of New York (NY), The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
At The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours.
For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Paul Hotel NYC-Chelsea, Ascend Hotel Collection. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

An array of attractions are a must-see while visiting New York (NY). A great museum trip can be had at The National 9/11 Memorial & Museum located 4.3 km away, with local art that provides a sense of the region. Be sure to stop by Top of the Rock located 1.6 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Good
Facilities

6.8

Most talked about facilities

Housekeeping

5 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Filipino
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Rental car

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Non-smoking
  • Satellite/cable channels
  • Wi-Fi [free]
Location
32 West 29th Street, Chelsea, New York (NY), United States, 10001
Excellent
Location

8.7

Airports

  • LaGuardia Airport (LGA)
    10.3 km 24 min drive
  • Teterboro Airport (TEB)
    13.7 km 30 min drive

Public transportation

  • 28th Street-Seventh Avenue Subway Station
    340 m 4 min walk
  • 34th Street- Herald Square Subway Station
    340 m

Hospital or clinic

  • MD BERRY
    420 m

Shopping

  • Macy's Herald Square
    400 m

Convenience store

  • Duane Reade
    270 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Empire State Building
    370 m
  • Grand Central Terminal
    1.2 km
  • Broadway
    1.3 km
  • Times Square
    1.3 km
  • High Line
    1.3 km
  • Top of the Rock
    1.6 km
  • Central Park
    2.8 km
  • The Metropolitan Museum of Art
    4.2 km
  • The National 9/11 Memorial & Museum
    4.4 km
  • Statue of Liberty
    7.9 km

Nearby landmarks

  • Ame Ame
    130 m
  • Marble Collegiate Church
    210 m
  • Golf & Body
    210 m
  • British Virgin Islands Tourist Board
    220 m
  • Toto Music Studio
    230 m
  • Mona Sharaf Shopping Tours
    230 m
  • Little Korea
    230 m
  • Isabel Toledo
    230 m
  • Koreatown
    240 m
  • Han Ah Reum Supermarket
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee22 USD

Extras

  • Breakfast charge (unless included in room price)13 USD

The property

  • Number of bars/lounges2
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 122
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of The Paul Hotel NYC-Chelsea, Ascend Hotel Collection from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.1
Facilities6.8
Location8.7
Room comfort and quality9.0
Service7.9
Value for money7.7
High score for New York (NY)
Rating
9+ Exceptional (19)
8-9 Excellent (10)
7-8 Very Good (18)
6-7 Good (4)
<6 Below Expectation (13)
Time of the year
Mar - May (18)
Jun - Aug (17)
Sep - Nov (16)
Dec - Feb (13)
All guests (138)
All room types
All languages

Show reviews that mention 

Showing 64 verified guest comments
1234
9.6
Exceptional
Dennis from United Kingdom
Group
Stayed 1 night in November 2018

Lovely chic hotel ”

Very very nice hotel and looking forward staying here again next time. The rooms was amazing clean and spotless. The staff very nice and friendly.. highly recommended if your looking for hotel in New York. I love this hotel!! They can also organize hotel transfer to any airport. Really good hotel !!

Reviewed November 20, 2018

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8.8
Excellent
Kevin from United States
Family with young children
2 Double Beds
Stayed 2 nights in July 2018

Great location, Clean modern hotel”

Pros: Great location, 5 minute walk from Penn Station Close to Empire State Building, Flatiron building and Central Park Staff was friendly and accommodating Good value for the price we paid Cons: Small room (about 200 sq. Ft)which was expected in NY city, but tough to fit all our luggage’s and have room to walk through the room (we were a family of four, traveling with two children). The Air Conditioning unit was finicky, either too hot or cold in the room. Too hard to maintain a good comfortable temperature. Construction nearby was a bit noisy but not being done excessively early or late. Overall I rate the property a 4/5 stars, a great value and location and I look forward to staying there again in the future.

Reviewed July 19, 2018

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7.6
Very good
Shau from United States
Couple
1 Queen Bed - Non-Smoking
Stayed 1 night in December 2018

Good boutique hotel very close to Empire State Building ”

Hotel is by 29th and Broadway and you can see the Empire State Building from the entrance of the hotel. Hotel room is decent size and was very clean. It’s a small hotel so it seemed there was always only one person working the front desk. Check-in and out took a while as there was always a line. They told me at check-in payment was made as I booked through Agoda but then they said I owed the one-night stay balance at checkout. She called someone to check and let us leave. I’m still not sure if the person actually confirmed complete payment. That aspect of operation didn’t seem too smooth. For the relative low NYC hotel price, it’s pretty good value.

Reviewed January 02, 2019

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8.4
Excellent
GAENGGOO from South Korea
Solo traveler
Bunk Bed
Stayed 4 nights in February 2019

it was good.”

First the location, this is very comfortable place to go uptown and downtown of NY. Second the price, in NY city, the cost that I paid was kind ^^. Third room condition. the room that I stayed was not good, because hot water in shower booth was not working. I called them and they tried to fix it and after that it was like working well, but it wasn’t. the water is not appropriate to enjoy shower. i had to take a shower quickly. interesting thing is that I could use hot water at sink.

Reviewed February 15, 2019

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10.0
Exceptional
Jilly from United States
Couple
1 Queen Bed - Non-Smoking
Stayed 1 night in October 2019

The Paul was conveniently located in the middle of every place we wanted to visit in Manhatthan...”

...Even though it was just an overnight trip, we were comfortable in our room and the staff was very friendly. The only issue we had was the very loud construction sounds coming from across the street from the hotel and constant police sirens that kept waking us up during the night. We are aware that these are not the hotel's responsibility. Aside from those issues, our experience was great. I would definitely recommend to anyone who wants simple accommodation for a very reasonable price.

Reviewed October 05, 2019

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Dear Valued Guest, Thank you for taking the time to share your feedback with us. I am glad that our location was favorable for the purposes of your trip and that our team members did a good job of serving you. I am sorry you were disturbed by the noisy streets of NYC and thank you for your understanding and patience. I hope you will stay with us again in the warmer months so that you can also enjoy our rooftop bar with breathtaking views of NYC. Thank you for choosing The Paul Hotel for your trip and thank you for recommending us to our future guests! Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

Responded October 16, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
8.8
Excellent
Thony from United States
Solo traveler
1 Queen Bed - Non-Smoking
Stayed 2 nights in November 2020

Nice place with great stuff ”

It was a great place to stay and very convenient to get to wherever you needed to go. The street has a few closed businesses so it might be a little scary but don't let that get to you. Room is as you would expect for NYC but the staff and the location is great. If you lucky your direct view outside your window will be the Empire State Building. Will definitely stay there again.

Reviewed January 10, 2021

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8.4
Excellent
Christine from United States
Couple
1 Queen Bed - Non-Smoking
Stayed 2 nights in July 2017

Excellent”

This hotel was great value for the location! You just have to know going in that the rooms are very tight, but we spent most of our time exploring NYC so this was not an issue for us. Our room even had a view of the Empire State! Would definitely consider staying here again!

Reviewed July 12, 2017

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9.6
Exceptional
Marianne from Philippines
Couple
1 Queen Bed - Non-Smoking
Stayed 5 nights in May 2019

Location is superb!”

Pros: - Location - It's 1 street away from 28th Street Station MTA; few blocks away from Penn Station, Walgreens, marts, Empire State Building, Madison Square Park, Flatiron Building, etc. We would really come back here because of its location. - Great view from our room (19th floor) - the Empire State Building! - Regularly supply you with K-cups and paper cups with lids, so you can take away your coffee if you're in a rush! Wish I knew that before we bought a few K-cups. But it's okay. The more (coffee), the merrier! TIP: Complimentary water is only given on your first day. But they have drinking water at the lobby. - The room is quite clean and also new with supply of shampoo, conditioner, body wash, lotion, vanity kit (cotton/cotton buds), toilet and facial tissue, and shower cap. The room size is more than enough for me and my husband. Cons: - The room is quite dusty on our first day. But when we asked for a cleaning service, it's as clean as what we hope it would be.

Reviewed May 18, 2019

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Dear Marianne, Thank you for taking the time to write such a positive review of your experience and to rate us highly. We are so glad that you enjoyed our complimentary coffee and a wonderful view of New York. We look forward to your future stay with us. Warm Regards, Aleksandra Pavlova Guest Service & Sales Associate The Paul Hotel

Responded June 21, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
9.2
Exceptional
Isaac from United States
Solo traveler
2 Double Beds
Stayed 1 night in December 2018

first time in nyc!”

i loved this hotel....the only issue i had was that the rooftop patio/bar was not opened or accessible. other than that the room was great and the beds were comfortable and clean. i hope ill get a deal like this again.

Reviewed January 09, 2019

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9.6
Exceptional
Caroline from United Kingdom
Couple
Standard with 1 King Bed
Stayed 7 nights in September 2019

Lovely clean central hotel”

Great location, clean comfortable rooms. The rooftop bar was a nice touch. Great location. The hotel will also store your luggage as well for free!

Reviewed September 25, 2019

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Dear Valued Guest, Thank you for taking the time to share this feedback with us and our future guests. We are so glad that you got to check out our guest-favorite rooftop bar while the weather is still nice. We hope to see you again in the near future. Thank you for choosing The Paul Hotel. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

Responded September 26, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
9.2
Exceptional
syven from United Kingdom
Solo traveler
1 Queen Bed - Non-Smoking
Stayed 3 nights in January 2020

Great Location”

We picked this up for less than $90 an night, perfect location, very clean and modern. Room includes an empty fridge and heating amongst the usual amenities. I'll certainly come again for the same price

Reviewed January 27, 2020

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Dear Valued Guest, Thank you for your feedback. We are happy to know that you had a great stay with us and especially enjoyed our location and amenities. We look forward to serving you again in the future. Thank you for choosing The Paul Hotel. Warm Regards, Aleksandra Guest Service Associate The Paul Hotel

Responded March 12, 2020
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
6.0
Marissa from United States
Solo traveler
1 Queen Bed - Non-Smoking
Stayed 2 nights in November 2020

This was listed as a 4star hotel. Don’t let that trick you! ”

Good for a low price, but don’t expect much. The location is the best thing about this hotel. The room was so small and the bedding was not comfortable at all. The “blanket” was a thin padding sandwiched between two sheets. Booked a non-smoking room? Doesn’t matter cause you’ll still get some of that good ol cancer smoke coming into your room during your stay. I could smell it coming in from the vents. Gross!!! The other big problem for me was the fact that there were very little covid precautions in effect. Especially those to limit the number of people entering the hotel. Anyone can come in! I stayed at another hotel that required your room card to get into the building. Now that feels safe!! I even overheard another hotel guest complaining to the front desk that people were in the halls and were banging in his door...at 2:30 am!! Not cool. Won’t recommend or stay here again. Spend your money somewhere else.

Reviewed November 24, 2020

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10.0
Exceptional
Clifford from United States
Couple
Standard with 1 King Bed
Stayed 4 nights in June 2019

Perfect location for Manhattan”

Pros: Great condition rooms, clean and the windows open. Ideal location between Koreatown and the Village, Midtown a stop away. I’d chose Nomad over Midtown every time, less traffic. Con: Only two elevators, and morning check out can be busy, but not really a problem. Currently several construction sites nearby, so there’s daytime noise - if that matters.

Reviewed June 22, 2019

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Dear Clifford, Thank you for such a generous rating and your positive feedback! Every time we read a positive review, we get delighted because it means that our goal to provide our guests with an awesome experience has been accomplished. We hope you got a chance to take advantage of everything The Paul has to offer, especially our beautiful rooftop view and hope to see you again soon, whether for your next stay or a drink at our bar! Warmly, Aleksandra Guest Service & Sales Associate The Paul Hotel

Responded June 25, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
7.6
Very good
Fred from United States
Couple
1 Queen Bed - Non-Smoking
Stayed 3 nights in September 2017

guests need to know about the construction”

if you get a room in front be prepared for horrendous noise from a construction site opposite from early morning until around 7pm; forget sleeping in or an afternoon nap; no matter what floor. Guests should really be told about this when booking or while checking in. Looks like it will go on for a year or so. I was also a little surprised that the receptionist had to google for info when I asked how best to get to Times Square - surely I'm not the first person to ask that?! Having said that, she saved me by finding alternate airport routes during weekend track slow down.

Reviewed September 25, 2017

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10.0
Exceptional
Ashley from United States
Business traveler
Standard Room with Queen Bed
Stayed 1 night in January 2021

FANTASTIC ”

Staying there was a great experience. Staff was incredible. Views where beautiful. The rooms were stunning . The location was in the middle of everything the city has to offer ! . This is one I’ll be revising for sure . Lovely atmosphere over all 5 stars for me

Reviewed January 10, 2021

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7.2
Very good
Ray from United Kingdom
Couple
1 Queen Bed - Non-Smoking
Stayed 6 nights in August 2019

Nice place but...”

Nice place, bit small but I could imagine everywhere in NYC is. One thing is the noise is crazy. I live in central London and don't experience the same noise levels.

Reviewed September 07, 2019

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Dear Ray, Thank you for sharing your feedback with us. We are sorry that you were inconvenienced by the noise. We do provide complimentary earplugs in each room and at the Front Desk to help our guests have a more peaceful stay. We hope your stay was otherwise enjoyable and that you will consider staying with us again in the future. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

Responded September 18, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
9.2
Exceptional
Michael from Indonesia
Couple
Stayed 3 nights in October 2017

One of the best Hotel ever!!”

The staff are great!! Small but nice rooms.. The rooftop bar is recomended Will come back here again for sure!!.

Reviewed October 31, 2017

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10.0
Exceptional
Sinead from Ireland
Family with teens
Bunk Bed
Stayed 4 nights in February 2019

Excellent hotel, perfect location”

The girl on reception 19/2/2019 at 2pm could not have been nicer !! Unfortunately I can’t remember her name , she booked an Uber for us for Penn Station, such a nice girl !

Reviewed February 20, 2019

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8.8
Excellent
Patricia from United States
Group
2 Double Beds
Stayed 1 night in August 2016

Hidden Gem”

We were pleasantly surprised by this hidden gem on 29th Street. We were attending an event at MSG which was within walking distance. The room was clean and comfy. We had a refrigerator, a Keurig one cup coffee maker, and a lovely view from the 20th floor. It is definitely on our list for a return visit!!

Reviewed August 11, 2016

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8.0
Excellent
Patrick from Belgium
Solo traveler
Standard with 1 King Bed
Stayed 2 nights in November 2019

Good price-quality balance in central Manhattan ”

Central location Better price than couple of blocks further Close to subway and Penn railwaystation. Good bed

Reviewed November 13, 2019

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Dear Patrick, Thank you for your kind words and for rating us. We are glad that you enjoyed staying with us and found our location convenient for the purposes of your trip. Thank you for choosing The Paul Hotel. We hope to see you again soon. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

Responded November 13, 2019
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
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