The Pavilion Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000

Highlights

Great breakfast

- Breakfast usually gets good feedback for being tasty and filling, with...

Breakfast is good, room is okey value for your money
Ideal location

- Strategic Sandakan location gives quick access to restaurants, self-se...

The location is the biggest factor for me staying here.
Highly rated by business travelers

- Work stays fit well here, with a usable desk, breakfast included in so...

Its a good place to stay for business trips or meetings.
Professional guest services

- Staff usually come across as friendly, helpful, and responsive, with q...

Assist all my needs with a warm manners.
Airport connectivity

- Sandakan airport stays within easy reach, often just over a 5-minute d...

Free transport from hotel to airport.

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Massage

Family room

Kitchen

This property is in high demand!

Booked 4 times in last 24 hr

  • Excellent service , good locatian and near the airport.
    Abidin
    Malaysia
  • The location is the biggest factor for me staying here.
    Mohamad N.
    Malaysia
  • Pengalaman menginap di The Pavilion Hotel sangat memuaskan.
    ARMAWATY N.
    Malaysia
  • Terbaik Hotel n Selesa..akan repeat soon .. Insyallah 💙
    Suzana
    Malaysia
  • Great price with good breakfast and room facility.
    Chew
    Malaysia
See map

8.5Excellent

Location rating score

Excellent location
Parking
FREE
  • Sandakan War Memorial Park
    760 m
  • Puu Jih Shih Buddhist Temple
    6.7 km
  • The Parish of St Michael and All Angels
    8.5 km
  • Japanese Cemetery
    8.6 km
  • Agnes Newton Keith Home
    8.6 km

Closest landmarks

  • Dataran Wisma Persekutuan
    550 m
  • Taman Rimba Hutan Simpanan Lake
    560 m
  • Ibu Pejabat Kastam
    580 m
  • Klinik Kesihatan Kanak Kanak B17
    670 m
  • Sabah Health Department
    680 m

Good to know

Value for money8.4
Location rating8.5
Nearest airportSandakan Airport (SDK)
Distance to airport2.3 km

Select your room

Image 1 of 18

Deluxe King

25 m²/269 ft²
Max 3 adults
1 king bed

8.1

Excellent

Room comfort
City view
Bathtub grab bar
Non-slip grab bar
Electric kettle
Bathtub
Hair dryer
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Walk-in shower
Internet access – LAN
Internet access – wireless
LAN Internet in room [charges apply]
Image 1 of 18

Superior Queen

19 m²/205 ft²
Max 2 adults
1 queen bed

8.4

Excellent

Room comfort
City view
Bathtub grab bar
Non-slip grab bar
Electric kettle
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Image 1 of 18

Family Room

25 m²/269 ft²
Max 4 adults
1 queen bed or 1 single bed
Fits groups
City view
Bathtub grab bar
Non-slip grab bar
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Image 1 of 12

Standard Queen - No Window

17 m²/183 ft²
Max 2 adults
1 queen bed
No Windows view
Bathtub grab bar
Non-slip grab bar
Electric kettle
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Image 1 of 11

Junior Suite

33 m²/355 ft²
Max 2 adults
1 king bed
Outdoor view
Electric kettle
Bathtub
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Mobile hotspot device
Satellite/cable channels
Telephone
TV
TV [flat screen]
Adapter
Image 1 of 10

Superior Room

19 m²/205 ft²
Max 3 adults
2 single beds or 1 queen bed
Shower
Towels
Internet access – wireless
Telephone
Wi-Fi [charges apply]
Air conditioning
Desk
Window
Image 1 of 9

Superior Twin

19 m²/205 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples
City view
Bathtub grab bar
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV [flat screen]
Wi-Fi [charges apply]
Wi-Fi [free]
Image 1 of 9

Deluxe Room

25 m²/269 ft²
Max 9 adults
1 king bed
City view
Shower
LAN Internet in room [charges apply]
Telephone
Wi-Fi [charges apply]
Air conditioning
Desk
Window
Image 1 of 8

Superior Queen

19 m²/205 ft²
Max 3 adults
1 double bed
City view
Non-smoking
Image 1 of 10

Standard Room No Window

Max 3 adults
Non-smoking

About us

The Pavilion Hotel — boutique riverside hotel in Bandar Indah, perfect for two travelers. Rooms offer panoramic river or city views. Enjoy rooftop dining, alfresco lounge with local dishes, art-filled decor, and flexible event spaces for private bookings and small gatherings. Ideal for two travelers, this Sandakan waterfront hotel is steps from seafood restaurants, markets and day trips to Sepilok, the Rainforest Discovery Centre and nearby turtle beaches. On-site perks include a specialty coffee shop, soothing massages and curated local tours; food delivery is available. Rooms offer air conditioning, free Wi‑Fi, in-room safes and refreshing shower amenities, with select rooms providing city or outdoor views. The Sandakan War Memorial Park, with WWII exhibits and peaceful grounds, is a 760 m walk. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Start your holiday with The Pavilion Hotel's available cuisine and dining options which includes a variety of options such as Buffet in restaurant, Chinese cuisine,and International cuisine for you to choose from.

You can benefit from your stay at The Pavilion Hotel all the more by making the most of the property's available spa services that are offered for all its valuable guests to make your evening even better.

Yes! The Pavilion Hotel includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

While staying at The Pavilion Hotel, kick start your visit by exploring the closest point of interest in walking distance to the property such as Taman Rimba Hutan Simpanan Lake.

The Pavilion Hotel was built in 2012.

The Pavilion Hotel supports up to 4, with payment card options including American Express, MasterCard, and Visa.

Past guests that stayed at The Pavilion Hotel have given this property a rating of 8.589 for its excellent service as the major highlight for their stay.

Verified families with older children that have stayed at this property have given The Pavilion Hotel an average rating of 7.9. You can check out more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given The Pavilion Hotel an average rating of 8.0. You can find more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

The nearest airport to The Pavilion Hotel is Sandakan Airport, 2.0 km away.

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More about The Pavilion Hotel

More about The Pavilion Hotel

The The Pavilion Hotel in Sandakan: What makes it worth the stay

Discover a perfect blend of comfort and convenience at The Pavilion Hotel, a welcoming retreat designed to cater to both adventurous leisure seekers and focused business travelers visiting Sandakan. Established in 2012, this property offers a refined atmosphere where guests can unwind after a day of exploring the local wildlife and culture. With 90 well appointed rooms available to book on Agoda, the hotel ensures a restful stay regardless of the size of your traveling party. Families will find the stay especially inviting, as the hotel maintains a friendly child policy that allows children between the ages of 2 to 4 to stay free of charge. Whether you are here for a quick corporate trip or a long vacation, the thoughtful layout and hospitable service make every visit memorable. You can easily secure your room through Agoda to enjoy a seamless booking experience and a cozy home base in the heart of the city. From the modern architecture to the warm hospitality, The Pavilion Hotel stands out as a reliable choice for those who value quality and accessibility during their Malaysian getaway.

The The Pavilion Hotel in Sandakan: Everything travelers should know

Experience a seamless blend of comfort and convenience at The Pavilion Hotel, a welcoming retreat designed for both business professionals and leisure seekers visiting Sandakan. Established in 2012, this property offers a reliable and cozy atmosphere for all guests, featuring 90 well appointed rooms that ensure a restful stay regardless of your travel purpose. Families will find the stay especially rewarding, as the hotel maintains a friendly child policy allowing children between the ages of 2 to 4 to stay free of charge. Whether you are here to explore the natural wonders of Sabah or attending a corporate meeting, you can find the perfect room available on Agoda to suit your needs. By choosing to book on Agoda, you gain access to a dependable home base that balances modern functionality with genuine hospitality. From the spacious layouts to the attentive service, every detail is crafted to make your visit to the region effortless and enjoyable.

Check-in and Check-out at The Pavilion Hotel: Key timings for your stay

Planning your visit to Sandakan is easier when you know the arrival and departure schedule at The Pavilion Hotel. Guests can check in starting from 02:00 PM to settle into their rooms and begin exploring the local area. When it is time to head home or move to your next destination, check out is scheduled for 12:00 PM. While these standard times ensure every room is perfectly prepared for the next guest, we recommend contacting the front desk directly if you have specific requests regarding early arrivals or late departures. Following these timings helps the team maintain the high service standards that make a stay here truly seamless and relaxing.

Amenities at The Pavilion Hotel: Everything you need for a comfortable stay

The Pavilion Hotel provides a comprehensive suite of convenience facilities designed to make your visit to Sandakan effortless. Guests can stay connected with free wi-fi in all rooms and seamless wi-fi in public areas. For those prioritizing a polished look, the hotel offers professional laundry service and dry cleaning, while daily housekeeping ensures a pristine environment. Personal needs are handled with care through dedicated room service and a helpful concierge, with luggage storage available for those arriving early or departing late. To enhance the atmosphere, a cozy fireplace provides a warm retreat for relaxation. Additionally, the property maintains a designated smoking area to ensure the comfort of all visitors. These thoughtful details combine to create a streamlined experience where every practical requirement is met with efficiency and care, allowing you to focus entirely on enjoying your journey.

Getting Around from The Pavilion Hotel: Your options for getting around

Exploring the wonders of Sandakan is effortless thanks to the comprehensive transport facilities available at The Pavilion Hotel. Guests arriving by vehicle can take advantage of the onsite car park, which is provided free of charge for complete peace of mind. For those looking to venture further into the region, the hotel offers convenient car hire and a reliable taxi service to ensure you reach your destination safely. To make your sightseeing even smoother, the dedicated ticket service is on hand to help you book the best local tours without any stress. Whether you prefer the independence of your own wheels or the ease of a guided excursion, these tailored services ensure that every journey from the property is seamless. By combining free parking with professional transit options, the hotel removes the typical hurdles of travel, allowing you to focus entirely on your Malaysian adventure.

Rooms at The Pavilion Hotel: A closer look at what is included

Guest rooms at The Pavilion Hotel are designed to be a cozy sanctuary during your visit to Sandakan. Each space features air conditioning and blackout curtains to ensure a restful sleep on high quality linens, while a fireplace adds a touch of warmth to the atmosphere. For entertainment, you can enjoy a television with satellite/cable tv and inhouse movies, or catch up on current events with a daily newspaper. Refreshments are easily accessible via the refrigerator, mini bar, and a coffee/tea maker supplied with complimentary tea, instant coffee, and bottled water. The bathrooms are well equipped with a hair dryer and essential toiletries for your convenience. Every detail is carefully curated to provide a seamless blend of comfort and utility, ensuring that you have everything you need for a relaxing stay in the heart of the city.

Dining at The Pavilion Hotel: Your options for every meal of the day

Satisfy your cravings with the diverse culinary offerings available at The Pavilion Hotel during your visit to Sandakan. Guests can enjoy a wide range of flavors at the on site restaurant, which is fully halal to ensure inclusive dining for everyone. For those seeking a more casual atmosphere, the coffee shop provides the perfect spot to relax with a drink. Start your morning right as a breakfast buffet is available to energize your day. If you prefer a quiet night in or a private meal, convenient room service is accessible to bring your favorite dishes directly to your door. While you focus on your meals, the staff ensures your environment remains pristine with daily housekeeping. Whether you are dining in the main hall or from the comfort of your bed, the hotel provides a seamless and tasty experience for every traveler.

Room Types at The Pavilion Hotel: Finding the perfect fit for your trip

The Pavilion Hotel offers a diverse selection of accommodations designed to suit every traveler visiting Sandakan. For those seeking a cozy retreat, the 17 square meter Standard Queen No Window and the 19 square meter Superior Queen provide intimate spaces with 1 Queen Bed. Guests can also choose the 19 square meter Superior Twin, which features 2 Single Beds or 1 Double Bed. For those desiring more space, the 25 square meter Deluxe King comes with 1 King Bed, while the 25 square meter Family Room is available with 1 Queen Bed or 1 Single Bed to accommodate groups. Booking these specific room types on Agoda ensures that travelers secure the best prices and enjoy a completely hassle-free experience from start to finish. Whether you are traveling solo or with family, The Pavilion Hotel provides the ideal layout to ensure a comfortable and relaxing stay in the heart of the city.

Exploring Bandar Indah: Your guide to the local neighborhood

Guests staying at The Pavilion Hotel are perfectly positioned to experience the vibrant charm of Bandar Indah in Sandakan. This lively district serves as a convenient hub where visitors can easily access a wide range of local dining spots and shopping centers for everyday essentials. The area is well connected by transport links, making it a strategic base for those planning to venture further into the city or visit nearby nature reserves. For entertainment and leisure, the neighborhood offers a mix of cozy cafes and community spaces that showcase the authentic local lifestyle. By choosing The Pavilion Hotel, travelers benefit from a location that balances residential tranquility with quick access to the commercial energy of the town. Whether you are searching for a quick bite at a neighborhood eatery or exploring the local markets, everything you need is within easy reach in this welcoming part of the city.

Getting to The Pavilion Hotel: How to get here from the airport

Arriving at The Pavilion Hotel is a breeze thanks to its exceptional proximity to the main aviation hub of the region. Located just 2.0 km from Sandakan Airport, the journey to the hotel is remarkably short and straightforward. Guests can quickly reach the property by taking a taxi or utilizing local transport options available at the terminal. Given the very short distance, the travel time is typically only a few minutes, making it one of the most convenient stays for those landing in Sandakan. Whether you are arriving for business or leisure, the seamless transition from the aircraft to the comfort of The Pavilion Hotel ensures your trip starts without any stress. The ease of access from the airport allows you to settle in and begin exploring the surrounding area of Bandar Indah almost immediately after you touch down.

Landmarks near The Pavilion Hotel: Your guide to local highlights

Guests staying at The Pavilion Hotel are perfectly positioned to explore the diverse attractions of Sandakan. History enthusiasts can pay their respects at the Sandakan War Memorial Park, while nature lovers can immerse themselves in the lush greenery of the Liela and Sibyte Forest Reserves. For those seeking adventure and wildlife, the Sandakan Crocodile Farm offers a thrilling encounter. Sports enthusiasts will appreciate the proximity to the Sandakan Golf and Country Club, the Sandakan Turf Club Equestrian Centre, and the high energy of the Sandakan Drag Track. The local area also features significant civic and spiritual sites, including the Masjid Haji Sandukong, the Sabah Forest Department, and the Sandakan High Court. Whether you are visiting for professional reasons or leisure, the strategic location of The Pavilion Hotel ensures that these key landmarks are within easy reach, providing a comprehensive experience of the region's cultural and natural heritage.

Dining Near The Pavilion Hotel: Your guide to local dining options

Guests staying at The Pavilion Hotel are perfectly positioned to explore the rich culinary landscape of Sandakan. For those craving fresh catches, Ocean King Seafood Restaurant, Empire Seafood Restaurant, New King City Seafood Restaurant, and Kenalanmu Seafood Restaurant Kenalanmu Steamboat Sdn Bhd offer premium coastal flavors. If you prefer a casual vibe, UP CASE Cafe Sandakan IJM and Kedai Makan Kong Teck provide cozy spots for a quick bite. Travelers can also dive into authentic local tastes at Restaurant Kawan, Ajmeer Restaurant, Modern Family Restaurant, and Warung Selera Kelate Sandakan. With these 10 diverse eateries just a short distance away, The Pavilion Hotel ensures that every meal is an adventure. Whether you are looking for a lavish seafood feast or a traditional regional dish, the surrounding neighborhood delivers a comprehensive taste of the city without requiring long commutes.

Room Prices at The Pavilion Hotel: Is it a good deal in Sandakan?

Finding a balance between quality and cost is easy when considering the room prices at The Pavilion Hotel. Travelers can enjoy a comfortable stay with average rates ranging from $26 to $50 per night. This makes the property an exceptionally budget friendly choice when compared to the broader market in Sandakan, where the average price of a hotel room typically falls between $51 and $75. By choosing The Pavilion Hotel, guests can secure a professional lodging experience while spending significantly less than the city average. This price gap allows visitors to allocate more of their travel budget toward exploring local wildlife and culture without sacrificing the comfort of a well maintained room. It is a smart financial decision for any savvy traveler visiting the region.

Guest Reviews of The Pavilion Hotel: What guests love about their stay

Visitors consistently praise The Pavilion Hotel for providing an excellent experience in Sandakan, highlighting the hotel as a very clean and nice place. The most celebrated aspect of the stay is the staff, who are described as very good, helpful, and friendly, with special mentions for the welcoming team at the restaurant. Guests appreciate the high quality of service provided and enjoy starting their day with a good breakfast. Whether you are planning a vacation with your partner or traveling with family, the overall atmosphere and attentive service make this hotel a standout choice. From the professional hospitality to the well maintained facilities, recent guests agree that the services provided by this hotel are quite good.

What Guests Say About The Pavilion Hotel: A closer look at the guest experience

Guests consistently praise The Pavilion Hotel for providing a high quality stay in Sandakan, reflected in a strong 8.3 overall rating. The most celebrated aspect is the exceptional staff performance, which earns an 8.6, alongside a highly convenient location rated 8.5. Visitors frequently highlight the excellent value for money at 8.4 and the reliable cleanliness of the property, which holds an 8.1 score. While the facilities are well regarded at 8.0, the general comfort is rated 7.2. Although food and dining received a lower score of 6.1, the combined strengths of the service and accessibility make this a preferred choice for many travelers seeking a dependable and welcoming base in the city.

Breakfast at The Pavilion Hotel: What to expect in the morning

Wake up to a satisfying start at The Pavilion Hotel with a delicious breakfast buffet served daily in the on site restaurant. Guests can enjoy a wide selection of morning favorites designed to fuel a full day of exploring the vibrant sights of Sandakan. This convenient dining option ensures you have plenty of energy before heading out to discover the local attractions. For those looking to add this meal to their stay, the breakfast rates are very affordable at only 15 MYR for adults. Whether you are craving a hearty meal or a light bite, the restaurant breakfast provides a comfortable setting to relax and recharge before your adventures begin in the city.

Wellness at The Pavilion Hotel: Where to relax without leaving the hotel

Indulge in a sanctuary of peace at The Pavilion Hotel, where the wellness facilities are designed to melt away the stress of your travels. After a day of exploring the vibrant sights of Sandakan, guests can retreat to the dedicated spa for a deeply restorative experience. The professional therapists specialize in a range of soothing massage treatments that target tension and promote total body relaxation. Whether you are seeking a gentle touch to unwind or a more intensive session to recharge your energy, these services provide the perfect balance of luxury and tranquility. By combining traditional techniques with a serene atmosphere, the hotel ensures that every visitor leaves feeling completely refreshed and revitalized. It is the ideal destination for those who prioritize self care and wish to maintain their well being while enjoying a seamless stay in the heart of the city.

Entertainment at The Pavilion Hotel: What to do without leaving the hotel

Guests at The Pavilion Hotel can enjoy a convenient and delightful shopping experience right on the premises. The hotel features a dedicated gift and souvenir shop, making it the perfect spot to find a meaningful memento of your stay in Sandakan. Instead of searching through the city for the right item, you can browse a curated selection of local treasures and unique keepsakes without ever having to step outside. Whether you are looking for a handcrafted piece of art or a traditional token to bring home to family and friends, this on-site facility ensures that your shopping needs are met with ease. By integrating this retail space into the guest experience, The Pavilion Hotel provides a seamless way to capture the essence of the region. It is an ideal addition for travelers who appreciate the luxury of finding high quality local gifts just a few steps from their room.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Seminars
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub grab bar
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000

Excellent8.5

Location

Airports
  • Sandakan Airport (SDK)
    2.3 km
  • Lahad Datu Airport (LDU)
    99.7 km
Public transportation
  • Labuk Bus Station
    9.0 km
Hospital or clinic
  • Klinik Kesihatan Kanak Kanak B17
    670 m
Shopping
  • Harbour Mall Sandakan
    9.2 km
Convenience store
  • Minnie Mart
    110 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Sandakan War Memorial Park
    760 m
  • Puu Jih Shih Buddhist Temple
    6.7 km
  • The Parish of St Michael and All Angels
    8.5 km
  • Japanese Cemetery
    8.6 km
  • Agnes Newton Keith Home
    8.6 km
  • Sandakan Heritage Museum
    8.8 km
  • Sandakan Rainforest Discovery Centre (RDC)
    11.8 km
  • Turtle Islands National Park
    30.0 km
  • Gomantong Cave Sandakan
    39.1 km
Nearby landmarks
  • Dataran Wisma Persekutuan
    550 m
  • Taman Rimba Hutan Simpanan Lake
    560 m
  • Ibu Pejabat Kastam
    580 m
  • Klinik Kesihatan Kanak Kanak B17
    670 m
  • Sabah Health Department
    680 m
  • Sandakan WWII Memorial Park
    720 m
  • Lotus Pond
    730 m
  • Sandakan War Memorial Park
    760 m
  • Sandakan High Court
    850 m
  • Sandakan Turf Club Equestrian Centre
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Extras
  • Daily Internet/Wi-Fi fee: 0 MYR
  • Breakfast charge (unless included in room price): 15 MYR
The property
  • Year property opened: 2012
  • Number of floors: 7
  • Room voltage: 220
  • Number of rooms : 90
  • Non-smoking rooms/floors: Yes
  • Number of restaurants: 1

Reviews of The Pavilion Hotel from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.6
  • 10
  • 10
  • 10
  • 8.0
  • 8.0
  • 10
  • 10
  • 10

Most recent

From 3,688 reviews

  • Cleanliness score 8.1 out of 10 and is a high score in Sandakan
  • Facilities score 8.1 out of 10 and is a high score in Sandakan
  • Location score 8.5 out of 10 and is a high score in Sandakan
  • Room comfort and quality score 7.2 out of 10
  • Service score 8.6 out of 10 and is a high score in Sandakan
  • Value for money score 8.4 out of 10 and is a high score in Sandakan

What guests liked

Summarized by AI

Location: Very near Sandakan Airport and often described as a practical pit stop for early flights (22 mentions)

Room Cleanliness: Rooms are regularly described as clean and generally well maintained (22 mentions)

Breakfast: Breakfast often gets strong positive comments for variety and value, described as delicious and filling (20 mentions)

Host: Staff receive frequent praise for being friendly, helpful, and responsive to guest requests (20 mentions)

Value for Money: Good value for money is a recurring theme, with many guests calling the hotel affordable and reasonable for the price (12 mentions)

Airport Access: Free or complimentary airport transfers and very short drives to Sandakan Airport are regularly highlighted (8 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 55 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Service

Mentioned in 43 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Breakfast

Mentioned in 42 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Location

Mentioned in 37 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 16 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Bathroom

Mentioned in 15 reviews
sentiment-negative-indicator
100% Unfavourable

Room size

Mentioned in 15 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Value for money

Mentioned in 15 reviews
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93% Positive
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6% Unfavourable

Airport access

Mentioned in 14 reviews
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100% Positive
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  1. 10.0Exceptional

    Neoly from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in August 2026

    “Excellent stay”

    The location was perfect for exploring nearby shops. Facilities were well-maintained and comfortable to stay. The staff were friendly and attentive. Overall, if offered great value for money and a restful night's sleep in a clean, convenient setting.

    Reviewed September 04, 2026
  2. 10.0Exceptional

    AHMAD from Malaysia
    Family with teens
    Standard Queen - No Window
    Stayed 1 night in December 2025

    “Excellen stay with great amenities”

    The location was perfect and the spacious rooms werespotless, making the stay very comforstable. The staff were friendly and helpful, enhancing the overall experience. Facilities including the parking and hot water were reliable and convenient . Breakfastwas satisfying and offered good value for monet, contributing to a highly enjoyable stay.

    Reviewed April 06, 2026
  3. 7.6Very good

    Yazeed from Malaysia
    Group
    Family Room
    Stayed 2 nights in August 2026

    “Value for money”

    Hotel is 10mins from Sandakan city. Many parking lot. Hotel restaurant also very good. Value for money. Recommended !

    Reviewed August 31, 2026
  4. 8.0Excellent

    Muhammad from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in July 2026

    “Very good”

    The location is great for shopping, walking, and access to transport, making it easy to get around. The facilities meet expectations, and the staff are friendly and helpful. Cleanliness is well-maintained, and parking is available, adding to the overall convenience. This place offers solid value without any major drawbacks.

    Reviewed September 03, 2026
  5. 9.6Exceptional

    Ramlee from Malaysia
    Business traveler
    Superior Queen
    Stayed 2 nights in December 2025

    “Exceptional”

    An amazing place close to the laundry, restaurants, and a very good environment.. friendly staff, nice cleanliness of the room, just please put a freshener in the toilet..

    Reviewed December 11, 2025
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