The Pavilions Phuket

The Pavilions Phuket

31/1 Moo 6, Cherngtalay, Thalang, Bang Thao, Phuket, Thailand
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Hill Suite The Pavilions Phuket
Hill Suite
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    Lobby The Pavilions Phuket
     The Pavilions Phuket
    Bathroom The Pavilions Phuket
    3 Bedroom Pool Villa The Pavilions Phuket
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    Restaurant The Pavilions Phuket

    Guest reviews

    8.7
    Excellent
    /10
    (246 reviews)See what guests said
    10.0
    Exceptional

    "Overall amazing moment;"

    Hadrien

    -

    December 10, 2018

    9.3
    Exceptional room comfort and quality
    Recommended by 88% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    12 travelers are looking at this property right nowBook now before it's too late!
    Very good
    Location
    7.7
    See map
    Very good location
    Nearby
    Popular
  • Banyan Tree Golf Club1.44 km
  • Laguna Phuket Golf Club1.74 km
  • Wat Thep Krasattri2.41 km
  • Canal Village Shopping Centre2.46 km
  • Bang Tao Beach2.65 km
  • Milan Tailor Ltd3.12 km
  • Wat Choeng Thalay3.95 km
  • Daniel Collections4 km
  • Wat Phra Thong4.16 km
  • Naithon Beach4.77 km
  • Value for money8.3
    Distance to city center30. Km
    Location rating7.7
    Nearest airportPhuket International Airport (HKT)
    Distance to airport9.4 km
    Select your room
    9.3
    Exceptional
    Room comfort & quality
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 230 m²/2476 ft²
    • Mountain view
    • 1 king bed or 2 single beds...
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    3 Bedroom Pool Villa
    3 Bedroom Pool Villa
    ...
    • Mountain view
    • Balcony/terrace
    • 1 king bed & 1 queen bed & ...
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    Spa & Pool Pavilion
    Spa & Pool Pavilion
    ...
    • Room size: 275 m²/2960 ft²
    • Lagoon view
    • 1 king bed
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    Hill Suite
    Hill Suite
    ...
    • Room size: 81 m²/872 ft²
    • Mountain view
    • 1 king bed or 2 single beds...
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    Ocean View Pool Villa
    Ocean View Pool Villa
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Spa & Pool Penthouse
    Spa & Pool Penthouse
    ...
    • Lagoon view
    • Balcony/terrace
    • 1 king bed
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    Tropical Pool Villa
    Tropical Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 1 king bed
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    Garden Suite
    Garden Suite
    ...
    • Room size: 165 m²/1776 ft²
    • Garden view
    • 1 king bed or 2 single beds...
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    (Free Nights) 2 Bedroom Pool Loft with Breakfast
    (Free Nights) 2 Bedroom Pool Loft with Breakfast
    ...
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      Room - 2 bedrooms - Pool
      Room - 2 bedrooms - Pool
      ...
      • Balcony/terrace
      • Shower and bathtub
      Enter dates to see prices
      Have a question for The Pavilions Phuket?

      What people love about the property

      • 9.2
        Exceptional

        "Got the ocean view room with infinity pool so we were able to enjoy a zenful weekend!"

        Miao M.

        |

        April 24, 2018

      • 8.4
        Excellent

        "Food & spa is good quality (love the healthy options which u can order ala carte at bfast like Avovado Smash Toast)."

        KARTIK

        |

        October 11, 2018

      • 8.4
        Excellent

        "& service is top notch (as good as you can get even at 6 star resorts like Aman!) (thnx v much for the complimentary birthday cake!)"

        KARTIK

        |

        October 11, 2018

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      More about The Pavilions Phuket

      More about The Pavilions Phuket

      9.2
      Exceptional

      "Good breakfast and afternoon tea options."

      Miao M.

      |

      April 24, 2018

      An overview

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      What they offer

      9.2
      Exceptional

      "the hotel and the view of a pool villa is to die for!"

      Salih

      |

      October 13, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (246)Booking.com Reviews (140)
      8.7
      /
      10
      Cleanliness9.2
      Facilities8.8
      Location7.7
      Room comfort and quality9.3
      Service9.2
      Value for money8.3
      Provided by verified guests of Agoda
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      All guests (246)
      All room types

      Show reviews that mention 

      Showing 188 verified guest comments
      12345
      9.2
      Exceptional
      sean from South Korea
      Couple
      Room
      Stayed 1 night in January 2019
      completely wonderful except..”
      most romantic setting for dinner at sunset, but the lamb main course for 1,400 baht ended up giving me food poisoning and ruined my next night at a more expensive hotel in Bangkok. maybe I'm too delicate or had bad luck
      Reviewed January 08, 2019
      Dear sean Thank you for taking the time to write following your recent experience at The Pavilions Phuket, it is always a pleasure to receive positive feedback however we were upset to read about your unfortunate events after staying with us This is interesting to read in regards to the lamb and your symptoms following staying with us. This can be sometimes difficult to know exactly what caused these symptoms for you. We do conduct strict food control​ systems at all of our outlets however our Culinary Director is currently looking into your experience, to ensure we are following these systems with the team. In light of this, we are delighted that overall, your experience was very much enjoyed, thank you for sharing this with us. Again, thank you for writing in; we are looking forward to the opportunity of welcoming you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Show more
      The Pavilions Phuket
      10.0
      Exceptional
      Hadrien from Thailand
      Couple
      Hill Suite
      Stayed 2 nights in January 2018
      Amazing”
      Got upgraded to a pool villa, don't ask me why, but that went from good to great in an instant. + Pool villa was absolutely perfect, relaxing and charming for a couple it's ideal + Location is amazing + Service is above and beyond + Up the hill bar is charming and tapas delicious + Quiet, peaceful - A bit hard to find on your own if you drive - Spa room wasn't working properly and there was a bit of a smell (spa room part of the pool villa) - Many mosquitoes; but I cannot hold them responsible! Overall amazing moment; came there just after the Hilton Phuket Resort that was tremendously disappointing, The Pavilions Phuket felt unreal.
      Reviewed December 10, 2018
      8.0
      Excellent
      Alice from Hong Kong
      Couple
      Room
      Stayed 10 nights in January 2019
      Nice Resort”
      Confortable Resort
      Reviewed February 10, 2019
      Dear Alice Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Responded February 12, 2019
      The Pavilions Phuket
      9.2
      Exceptional
      Salih from Australia
      Couple
      Ocean View Pool Villa
      Stayed 14 nights in September 2018
      Prices are too much.”
      Amazing view and hotel. Absolutely loved this place. Their room service menus are expensive compared to other parts of Thailand. You must go out and get whatever you need so that you don’t use room service often. Also, the romantic dinner for two at the spa is not polished and is over priced. You will not feel good about the money spent and the experience had. It needs work. Other than that, the hotel and the view of a pool villa is to die for! Must see!!
      Reviewed October 13, 2018
      10.0
      Exceptional
      Diana from Germany
      Couple
      Spa & Pool Pavilion
      Stayed 3 nights in October 2018
      My last minute booking brought me to one of the best place ever been in Thailand”
      Room: we stayed in the Spa & Pool pavilion and seaview pool villa, both were phantastic, spacious and clean, excellent value for money. A place you can relax on the spot. Location: it’s out of the hustle and buzzle, a great spot when you want to unwind and relax. They have shuttle busses to the beach and villa market. Staff and service: From the start to the end, they are in the league of their own. Front desk has been very attentive and helpful, Chef Ryan and F&B Manager Melanie and their team made sure that the food and service is on point. The breakfast buffet and the a la carte menu offers a great variety. We are sad to leave but will make sure we will be back soon.
      Reviewed October 09, 2018
      Dear Diana Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we delighted to read that your last minute booking to stay with us in our Spa and Pool Pavilion Villa, turned out to be one of the best experiences you have had in Thailand! The team are thrilled with your feedback, and to know that you found a place to relax, unwind and get away from the hustle of other areas on the island. We have shared your kind comments onto all of the team, including your special mentions to Chef Rey and Melanie. Thank you very much! We look forward to welcoming you again to paradise in the future. Best regards, Tim Sargeant Director of Marketing
      Responded October 10, 2018
      The Pavilions Phuket
      9.6
      Exceptional
      Kevin from Hong Kong
      Couple
      Hill Suite
      Stayed 4 nights in September 2018
      Exceptional ”
      This was our second stay at a Pavilions property, and so far, we have not been disappointed. We chose the smallest room available, which, with two large bathrooms, a large living room, bedroom, and kitchentte, is huge (nearly as large as our flat!). The decor combines contemporary design with traditional Thai asthetics. The pool area is beautiful—a great place to relax and while away the day. All the staff are extremely attentive and helpful, and the free shuttle and on-site transportation is nice. The three restaurant options are all top-notch in both ambience and menu. The grounds are lush and natural, and parts of the property command sweeping views of the sea and inland parts of Phuket. In comparison to the Pavilions Himalayas, the Phuket property is significantly larger and more contemporary, so lacks some of the mystique of the Himalayas property, but we still loved our stay and would definitely go back.
      Reviewed September 11, 2018
      6.8
      Good
      Laurent from Switzerland
      Couple
      Ocean View Pool Villa
      Stayed 4 nights in December 2018
      Good”
      The new year diner and evening was by far not at the level of what it should be! The buffet and venue and the dj were low end.. and when we were invited to continue the evening at the 350 bar no one told us they will close at 1am suddenly everything shut down!
      Reviewed January 09, 2019
      10.0
      Exceptional
      Karin from Singapore
      Couple
      Double
      Stayed 5 nights in September 2018
      Beautiful, peaceful oasis away from the world”
      We were lucky to grab a very special price package during one of the Agoda Flash Sales... but when we got to the Pavilion Phuket, we realised the booking wasn't actually completed under Agoda but another third party partner who seemed to have made a mess of the booking. Nevertheless, the kind reception staff immediately honoured the booking with little fuss. If you enjoy the privacy of a pool villa overlooking fantastic views of the mountains or the sea, The Pavilions Phuket is definitely a must on your list of destinations. From the moment your car drives up the enchanting bamboo lined driveway to the breathtaking view of the lobby, you can feel yourself relaxing, while tense with the anticipation of the accomodation you are about to enjoy! We had one of the luxuriously decorated Spa and Pool Villa, which were built into the side of the hill overlooking a valley view (ps the Ocean View pool villas are even more spectacular). Each villa is designed for maximum privacy such th
      Reviewed November 30, 2018
      Dear Karin Thank you for taking the time to write such a wonderful review following your recent experience at The Pavilions Phuket. We were pleased to read that overall your stay was very much enjoyed, following an interesting booking experience. It is always a pleasure to receive positive feedback, the team are thrilled that their attentive and hassle free service was memorable and that the Spa Pool Pavilion Villa was a highlight. You will be pleased to know I have shared your positive comments with our team, I’m sure it will be of great use as continually strive to deliver an experience such as yours. Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Responded January 16, 2019
      The Pavilions Phuket
      10.0
      Exceptional
      Bryce
      Couple
      Spa & Pool Penthouse
      Stayed 4 nights in November 2018
      Perfect honeymoon in paradise”
      My wife and I spent 4 days at Pavilions Phuket and were very sad when we had to leave. This resort has set the bar very high for us due to the incredible staff, incredible food from their 3 restaurants, and the cleanest and best decorated room I’ve stayed in. 10/10 would highly recommend.
      Reviewed November 21, 2018
      Dear Bryce Thank you for taking the time to review us following your recent 4 night experience at The Pavilions Phuket, we are pleased to read you enjoyed your stay with the service from the team and culinary offerings being highlights; this is wonderful to share with everyone here - thank you! We are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Responded November 26, 2018
      The Pavilions Phuket
      10.0
      Exceptional
      Tam from Vietnam
      Couple
      Spa & Pool Pavilion
      Stayed 2 nights in August 2018
      It's a dream holiday”
      The moment we got to the resort, we were completely mesmerized by the breath-taking bamboo trees along the road to the lobby, it looks like a dream. The entire resort is covered with so many kinds of plants , the greenery makes you feel so relaxed and the air is so fresh. We stayed at the Pool Pavilion, the space is huge and interior is luxurious. Our private pool is so nice, we don't even need to check out the public swimming pool. The food is great as well, my boyfriend got addicted to the Tom Yum Kung there. Staff was very attentive and help us with everything we ask for. The resort general manager greeted and talked to us everyday we were there. We are very happy with our stay and will definitely come back soon.
      Reviewed August 20, 2018
      Dear Tam Thank you for taking the time to write a such a wonderful review following your recent experience at The Pavilions Phuket. It is wonderful to read your time with was very memorable, from the breath-taking bamboo trees at the entrance, to the spacious Spa Pool Pavilion Villa and the culinary offerings from our restaurant team; with special mention to the popular Thai dish Tom Yum Kung, one of our favorites too! Don't forget to visit our website for the best deals and offers on returning stays. Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Responded August 23, 2018
      The Pavilions Phuket
      9.6
      Exceptional
      Edmund from Singapore
      Couple
      Hill Suite
      Stayed 2 nights in March 2018
      Amazing resort”
      Spent 3 days here and the place was awesome. We were given a free upgrade to the garden room. The rooms are modern, large and comfortable. The bath tub was amazing , huge sofabed in the living room. Bed was comfortable. Everything just worked perfectly! The staff were friendly and always smiling, just call the golf buggy and they will be ready to pick you up from your room within 1 minute, to take you to the restaurant/lobby etc. Restaurants had a wide selection of food, breakfast was amazing - mix of ala carte and buffet. Highly recommended.
      Reviewed May 06, 2018
      5.6
      Amarpreet from Canada
      Couple
      Hill Suite
      Stayed 2 nights in January 2019
      Above average”
      The resort is quite impressive and beautiful. The staff is very helpful, and the service is prompt. We were in a Hill View room, and I was disappointed with the level of hygiene. For me, that’s the first priority, because when you are paying a lot, cleanliness is taken for granted. The room had a musty and damp odour. The first night, we filled up the tub, and as I brought out all my spa stuff, I saw multiple hair floating in the tub, added to a film of grease. I won’t go into the details, but I was nauseated. We didn’t call the reception since it was late. In the morning , we saw a maid, and I requested her to clean up properly. However, it was still very unsatisfactory. Even the bath products are substandard, and the lotion is missing entirely! We chose not to complain at that time. This review reflects on the management and the owners, and not on the other staff, but I refuse to recommend a high end place that doesn’t even satisfy the basics of hygiene!
      Reviewed January 23, 2019
      Dear Amarpreet Firstly, we would like to thank you for taking the time to review your recent experience at The Pavilions Phuket. We value feedback to maintain and improve upon our service and guest experiences that we provide. We were very disappointed to read of your experience during your recent visit. We empathise with you regarding the points you mentioned, in particular to the cleanliness of your room. This is not of our usual standard and is certainly not acceptable, please rest assured we are currently addressing this with all concerned. Whilst an apology will regrettably not alter your experience on this occasion, we do extend it with sincerity. We are however pleased to read there were some highlights to take away including the helpful team and view from our Hill View Suite, thank you for sharing this with us. Again, please accept our sincerest apologies and we hope we have an opportunity to welcome you back again. Tim Sargeant Director of Marketing.
      Show more
      The Pavilions Phuket
      8.4
      Excellent
      KARTIK from India
      Couple
      Spa & Pool Pavilion
      Stayed 3 nights in October 2018
      Great stay”
      Gorgeous property (with bamboo trees lining up the driveway to the entrance!) perched up on a hill so spectacular views of mountains (see the sunrise!) & sea (see the sunset)!Stayed in the Pool & Spa pavilion which was spacious (w 2 bathrooms)....Resort provides shuttle every 2hours in the day to nearby Dream Beach Club,Bang Tao beach & Villa Market (all abt 5-15min away) so location’s convenient...Food & spa is good quality (love the healthy options which u can order ala carte at bfast like Avovado Smash Toast)...& service is top notch (as good as you can get even at 6 star resorts like Aman!) (thnx v much for the complimentary birthday cake!)
      Reviewed October 11, 2018
      8.8
      Excellent
      Catherine from Hong Kong
      Couple
      Spa & Pool Pavilion
      Stayed 4 nights in June 2018
      Great retreat for couples”
      We spend 4 nights in the Spa & Pool Pavilion, it was very spacious, clean and comfort. You will inspire with the silent environment and the nice wind and comfortable resort. Nothing to complaint but sometime you will feel "noisy" with the fountain set up by the swimming pool, lol. I cannot remember clearly but highly recommend to try this villa. See you soon
      Reviewed August 23, 2018
      Dear Catherine, Thank you for taking the time to write a such a wonderful review following your recent 4 night experience at The Pavilions Phuket. It is always a pleasure to receive positive feedback, and to know that there were so many memorable moments during your visit, especially the Spa & Pool Pavilion Villa; we love this room type too! You will be pleased to know I have shared your positive comments with our team, I’m sure it will be of great use as continually strive to deliver an experience such as yours. Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing
      Responded August 23, 2018
      The Pavilions Phuket
      8.0
      Excellent
      Edward from United States
      Family with young children
      Spa & Pool Pavilion
      Stayed 3 nights in February 2018
      Very good”
      My only compliant was on the last day of my checkout. I tried to call the reception desk for a buggy ride to the front lobby so i can catch my taxi to the airport. But I rang for 20 min before someone finally picked up and when I arrived to the lobby for check out which I found out he was the only staff during that shift. Also, I ordered two paid breakfasts for take out the previous night but I guess they forgot to prepare it.
      Reviewed February 08, 2018
      9.3
      Exceptional
      Eddie from Singapore
      Couple
      Ocean View Pool Villa
      Stayed 3 nights in February 2016
      Butiful Villa”
      Big room, nice pool, total privacy
      Booked the Ocean View Pool Villa for 3 nights stay. Upon arrival, staff greeted us with smiles, handle our luggages & does the check in smoothly. As we are early for the check in time, the staff arranged a complimentary breakfast for both of us while waiting for our villa to be ready. We stayed in villa 14, nice view, big room, big pool. The villa is equipped with DVD player in the hall & the bedroom, you can pickup free movie cd from the library next to the restaurant, Ipod is provided in the hall, mosquito coil also provided for those who like to stay outdoor. They have all the kitchenette except for microwave & cooker, in short, you can't cook in the villa. Villa 14 is right infront of the chill out bar "360 degree", very convenient. You can enjoy the pool & sun in total privacy, "No Tan Lines". Highly recommended for couple.
      Reviewed February 21, 2016
      10.0
      Exceptional
      Sutha from Singapore
      Couple
      Ocean View Pool Villa
      Stayed 1 night in May 2015
      Private and romantic getaway from the crowds”
      massage services, hospitality, the Room!
      It was pleasant and well-needed after having stayed at a more crowded resort by the beach. The location is very secluded and hence privacy with your loved one is ensured. We were all-taken care of. It is on top of a hill, hence the view was great. The breakfast buffet spread was limited, but good, but I was fine with that as there were very few inhabitants. The only set back of being up in the hill is the company of fellow insects when the sun goes down. Went to the 360 bar to chill and have a few drinks after dinner. We realised we were the only ones around after another couple ran off. The bartender gave excellent service and the drinks were terrific, but it was a little harrowing looking out for insects of all shapes and sizes (huge and scary) all over you due to the presence of all the lights. Other than that, it was an excellent stay. for those who are thinking of just staying within the room and chilling, this would be an excellent choice as the interior design of rooms is to die for..and the food and massage are a must...not to forget the awesome pool to lounge in and do mini laps.
      Reviewed November 28, 2015
      10.0
      Exceptional
      Suk from Indonesia
      Couple
      Tropical Pool Villa
      Stayed 2 nights in May 2015
      A great getaway for two”
      Privacy, Food, Pool
      It was one of my best stays ever. The pool is perfect, the surroundings, and all the staffs were just top-notch. Highly recommended for newlyweds and couples that just want to get away from it all and reconnect.
      Reviewed September 10, 2015
      9.3
      Exceptional
      Koh from Singapore
      Couple
      Spa & Pool Pavilion
      Stayed 3 nights in July 2015
      Perfect Couple's Gateaway”
      Exclusiveness, Privacy, Posh
      It was a wonderful experience for my partner and I. The resort was well equipped with everything you need to relax without having the leave the premises. Everywhere you go, a baggy will come get you. The spa was great and the view amazing. Overall, we are very happy with the place and service and will make it a yearly affair
      Reviewed July 15, 2015
      9.3
      Exceptional
      Jason from Singapore
      Couple
      Spa & Pool Pavilion
      Stayed 3 nights in March 2012
      Great Private Villas”
      Privacy
      excellent villas offering complete privacy. highly recommended if that is what you are looking for. location was a little far from the beach but hotel offers free buggy rides to the beach so no hassle.
      Reviewed May 18, 2012
      12345
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      The Pavilions Phuket
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      • Very good location
      • Surin Beach