Nice Resort, but Still Being Developed”

The Pearl Hoi An is a very nice resort in its infancy (still in the soft opening stage). The rooms are great, the pool is fantastic, breakfast and room service is good, the staff are nice and helpful, and it’s location next to the beach is nice. The resort is at least a year or two from being prime (if it does ever become a fully realized resort, it will almost feel like a Vegas resort hotel).. The long hallway has many shop stalls waiting to be occupied. The outside areas are still waiting for shops, also. A couple of restaurants have set up shop, but weren’t open. It does not have a gym or spa ready yet. A cinema is apparently being built. If you’re not planning on being in the hotel much, then this won’t be a big deal. Hoi An Old Town is only a 10 minute drive away, which is what people are going to Hoi An to see anyway.. I’m curious to see what the place becomes in the next year or so. I would stay there again.

When it’s completed, it will be phenomenal ”

The Pearl is a newly constructed resort on the beach about 10 minutes taxi ride from downtown Hoi An. It’s a massive resort with movie theaters, when completed a shopping mall type complex, several restaurants as well. The food choices seem to be catered to Korean Tourism. Most of the shops as of 1-30-20 are not completed yet. Buffet was very good wit lots of choices. Negatives were the check out process. We were asked to wait in the lobby for 30 minutes while housekeeping inspected our room before we could check out. From someone who has traveled widely and stayed at many comparable resorts, these seemed a bit odd. Great beach, very large and expansive pool area, and great game from for kids.

Good for apartment with 3 bedrooms for family travel”

Plus point: 1/ Welcome drinks always available at the reception lobby during my stay except on Sunday my last day. 2/ There is a supermarket inside the resort, which help a lot if you want to quick bite. This is great as the location is quite far from Hoi An, and no grocery store near the resort. 3/ Look like there is always a taxi nearby 4/ We used in-room dinning. They cooked well. 5/ Large swimming pool and has shallow pool for kit as well 6/ Mini bus to visit Hoi An Minus point: 1/ They have a big ambition to have a shopping mall inside the resort, but it hasn't worked so far, and many shop houses still closed until now. Because of these shop house, it took a long walk to room, pool & beach. 2/ Very hot breakfast area, if you arrive late, your table will be very far from the buffet area. They arranged the water vapor fan, but not enough.

So So”

This resort is huge, far-away from the Hoi An town then it's quite and relaxing. Beach is clean, white sand, beautiful sunset. Services overall is OK, shuttle bus is a big plus. Some things need to improved: _ the refrigerator is not working properly _ dinning room at level 1 is extremely hot _ not enough towel at the pool _ lack of activity or beach sport equipment _ pool bar is boring

Very good”

The Pearl has massive potential. The staff are very friendly and go the extra mile at all times, pity their english is so poor. It's very difficult to communicate and understand them particularly in more complex situations. Breakfast was underwhelming - required more variety and consistency. Our biggest gripe was that we were not informed that we were entering a construction site. While most of the resort was unaffected, what was advertised when we booked was not available - no gym, cinema, shopping. Construction going on while you're at the pool, or in your room that is audible is unacceptable in a resort. We stayed in the apartments and the noise from the rooms above and from the corridor outside was excessive. Doors are not thick enough and floors are not insulated. While we loved ours stay for the most part, the pool is beautiful and warm, rooms are comfortable, we were massively disappointed to have been sold something that was not yet and then not informed.

Good location, but hotel is not ready for business”

The location is excellent, right on the beach and 10min to Hoi An old town. There are several pools at the pool area, which means groups with and without kids can all have fun. The breakfast buffet had a extensive spread which was different every day. We stayed in a 2-bed apartment. Given The Pearl is new and still in soft opening phase, I was disappointed with the general cleanliness of the apartment. The couch has several large stains on it, and the pillows smelt rather stale. The lobby area and common corridors were frankly rather tired looking and in need of a fresh coat of paint or deep-clean. Although we were given the option to choose twin beds, we were told by reception that all the 2-bedroom apartments came with King and Queen beds. This should have been made clear when I enquired about twin beds weeks in advance of arriving, as it may impact on my decision to choose a different hotel.

Still at (soft opening)”

Very large resort with still a lot to be done I think they have gone to big and tried to squeeze to much in its open to the public eg shops , restaurants, cinema so when it is fully finished it won’t feel private . We had a problem with the room we thought we booked and what room we got when I brought it up with the manager at the time Miss Suong she was very understanding and went out of her way to fix the issue and made the rest of the stay really good she really did change the way I would wrote the review. Like I said keep in mind it is a soft opening still it is very nice and new large pool and right on the beach with shuttles taking you in and picking you up to town the breakfast buffet was really good large selection of different food I would stay there again due to how Miss Suong went above and beyond to make sure we had a nice time there

New resort in soft opening”

Great rooms. Massive resort but far from finished. Value for money supurb. Good breakfast good reasonably priced food in restaurant. A distance from the old city but a free shuttle,( book early). Wonderful staff . Massive swimming pool great beach. I am sure the prices will not survive but while they do book it

Wong's Family - Aug 23-25, 2019”

This new resort was great! The price, the food, the staff were all very nice, we all agree that we will definitely stay in this resort again if we will re-visit Da Nang in future. The only inconvenience we experienced were there were not enough litter bins inside the apartment, it would be great if every toilets, living room and dining has one at least. Also benches for putting luggage was not enough inside the bedrooms. Apart from these, this resort is worth staying and lovely!

TRANSPORTATION NEEDED TO GET AROUND”

the hotel provides transfer to the city, about 10-15 mins drive. rooms are clean and place is peaceful. for a two days stay, I would have chosen to stay in the old city. hotel is adjoining to the cinema and mall which is still quite new and not many shops are open.

A family resort that is missing something”

Positives: by the beach, peaceful, free shuttle to town, pool is great for young children, rooms were clean and spacious Negatives: unfinished in many areas, kitchen with no utensils or kitchenware, trash on beach, mediocre food, useless balcony with loud air condition units.

it's ok but need to improve a lot!”

The Resort is under construction, except the pool. Waste is everywhere on the beach, it's hard to swim there. You should walk apprx. 200m further to swim. The breakfast is great but there are a lot of Chinese and South Korean who are very noisy at the breakfast restaurant, they wasted a lot of food at the buffet!!!!. We ask for airport transfer 3 times, but nobody at the reception knowed that. The kitchen in the appartment is not allowed to use, and there is no utensils there. The location is far from center, no shop/store around. No activity in the evening, it becomes boring when you stay there long. There is free shuttle bus from Resort to Hoi An until 9PM.

Lovely friendly helpful staff.took wrong bag at airport and they quickly helped to contact airport .”

Washing very expensive,paid 2000000 so shocked .

Very nice resort”

This hotel is completely new, so it still has a lot of things closed, like shops, cinema and other spaces. The beach is very nice and clean. The pool is very big but the water is so warm that it's not refreshing. The apartment is very spacious and has a kitchenette but there were no plates, cups, or anything we might need if we wanted to cook a meal. It seemed that it was not completely furnished. The breakfast was very good and with many options. We liked it so much that we ended up staying another night here.

The poor service ”

Almost staffs can't understand English even one word. So it's hard to communicate. In my view, they don't have manual to deal with customers. Because i have issue, they don't solve. Second although there is beautiful swimming pool, the restaurant is limited. It made me to go outside every night. At last, many facilities are under construction. So when i go to the swimming pool, i have to go through the construction site. It's not safe.

친절”

Very kind and nice

Beautiful resort”

This hotel is completely new, so it still has a lot of things closed, like shops, cinema and other spaces. The beach is very nice and clean. The pool is very big but the water is so warm that it's not refreshing. The apartment is very spacious and has a kitchenette but there were no plates, cups, or anything we might need if we wanted to cook a meal. It seemed that it was not completely furnished. The breakfast was very good and with many options. We liked it so much that we ended up staying another night here.

a spacious room for a family of four”

a room of two large rooms wide swimming pool. a rich and delicious breakfast. a free shuttle bus to Hoian. A PRETTY SATISFACTORY HOTEL!!!

Khách sạn mới dạng căn hộ!”

Everything is OK!

Nice pool but that’s it”

People said the room is full fungi smell but I think it’s paint or sth like that cause this place is newly built. Anyway it’s so hard to hold without A/C on full time. My reason for choosing this hotel is the picture of the pool. Pool was pretty. Hotel is empty, there are only 2-3 restaurants inside while the hotel is distant from the town. And the buildings are still under construction. To sum up 1. Pool is nice 2. Shuttle service was nice 3. Location bad 4. Smell in the room bad 5. Breakfast was fine.