The Peninsula Manila

Corner of Ayala and Makati Avenues, Makati, Manila, Philippines, 1226 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
The Peninsula Manila

"Special mention to the manager who led us to our room and even offered a complimentary bed for our mom as the room was paid for 3 persons."

Micah - June 11, 2019

Superior Queen Room - Bed The Peninsula Manila
Lobby The Peninsula Manila
Lobby The Peninsula Manila
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Popular landmarks
Gabriela Silang Monument 70 m
Makati Downtown 90 m
Conway's Bar 110 m
Filipinas Heritage Library 130 m
Ayala Museum 220 m
6750 Steel Carpark 280 m
Galleria Nicolas 290 m
Delivery Parking 320 m
Landmark Department Store - Makati 330 m
Ayala Triangle Gardens 330 m
Nearby landmarks
Robinsons Place Manila 4.99 km
Rizal Park 5.82 km
National Museum 5.9 km
Manila Ocean Park 6.25 km
Fort Santiago 6.5 km
San Agustin Church 6.54 km
Quiapo Church 6.57 km
Casa Manila 6.59 km
Manila Cathedral 6.89 km
Intramuros 7.1 km
9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
  • 700 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.7
Location rating9.2
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.8 km

Rooms available at The Peninsula Manila

Excellent
Room comfort & quality
9.0
Premier Suite
Premier Suite
...
  • Room size: 88 m²/947 ft²
  • Garden view
  • 1 king bed
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Superior King Room
Superior King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • Shower and bathtub
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 88 m²/947 ft²
  • Shower and bathtub
  • 1 king bed & 1 sofa bed
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Grand Deluxe Twin Room
Grand Deluxe Twin Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
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Grand Deluxe King Room
Grand Deluxe King Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds or 1 double b...
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Frequently asked questions

What time is check-in and check-out at The Peninsula Manila?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Peninsula Manila?

The Peninsula Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2935 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Peninsula Manila also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Peninsula Manila has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Peninsula Manila?

The Peninsula Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Peninsula Manila

  • 8.0
    Very good
    Staff 

    "Swimming pool was great and the pool attendants were very helpful."

    Angelica

    |

    July 31, 2019

  • 10.0
    Exceptional

    "Had dinner buffet at Escolta which was very good."

    Pernilla

    |

    March 12, 2019

  • 10.0
    Exceptional

    "Fantastic poolarea with a very well equipped gym."

    Pernilla

    |

    March 12, 2019

Property ranking|Compared to 4,217 Manila properties
See all rankings
Location score
9.2/10
Service score
9.2/10
Cleanliness score
9.3/10
Room comfort score
9.0/10
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
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Overall rating:
9.0
Exceptional
5,130 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
Beautiful hotel, professional staff, great breakfast buffet ...
Maria from Philippines
Couple
More about The Peninsula Manila

More about The Peninsula Manila

The Peninsula Manila is a landmark hotel that has been a destination in its own right since opening in 1976. Their classic lobby, an architectural gem that best exemplifies the city’s glamorous side. Along with extraordinary service and legendary hospitality, the hotel features elegant public areas that complement its 351 freshly renovated, spacious guestrooms and suites that complement the timeless Filipino character. The Peninsula Manila enhances the natural color palettes of blues, grays, and greens, creating an airy space that reflects a light tropical style. The finest linens and softest pillows promise a stay of calm and tranquility, further enhanced by Filipino warmth and personalized service.

Relax in the new, bespoke space The Gallery Club Lounge with a view overlooking the hotel’s iconic lobby and monumental “Sunburst” sculpture, a specially commissioned piece by National Artist for Sculpture Napoleon “Billy” Abueva. Original commissioned artwork by Filipino Figurative Expressionist master Ang Kiukok and beloved cartoonist and humorist Larry Alcala – both acclaimed National Artists for Visual Arts and prints by Filipino-Spanish contemporary photographer Francisco “Paco” Guerrero adorn the walls. The 18-foot-high (7 meters) floor-to-ceiling glass windows that run the length of the gallery and let in bright, tropical sunlight will transform the space into an “Art Gallery in the Sky". With an ideal location and facilities to match, The Peninsula Manila hits the spot in many ways.

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Most talked about facilities

Breakfast
153 mentions
Food & Dining
92 mentions
Swimming Pool
80 mentions
Housekeeping
62 mentions

What they offer

9.6
Exceptional

"It was my chill spot for the whole trip and the SPA service ..."

Samuel

|

August 25, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental

Restaurants on site

Escolta
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte
Spices
Cuisine:Asian
Old Manila
Cuisine:French, Local, Grill/BBQ
The Lobby
Cuisine:International
The Bar
Cuisine:International
Salon de Ning
Cuisine:International
The Pool Bar
Cuisine:International
The Peninsula Boutique
Cuisine:International
Show more

Nearby restaurants

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.1 km Filipino, French, Mediterranean
iBread
4.8 km Filipino
Hizon's Cakes & Pastries
5.4 km Filipino
American cuisine
American cuisine
Shakers
3.1 km American, Asian, Filipino
KFC Harrison Plaza
3.2 km American
Zark's Burgers
3.4 km American
Asian cuisine
Asian cuisine
Spices
60 m Asian, Indian, Thai
Pagstop Lounge
130 m Asian
Chicken Charlie
1.1 km Asian, Fast food

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Peninsula Manila from real guests

Overall rating
9.0
Exceptional
From 5130 reviews
9.3Cleanliness
9.2Location
9.2Service
Agoda Reviews (2907)Booking.com Reviews (2217)
Rating via Agoda9.0
/
10
Cleanliness9.3
Facilities9.0
Location9.2
Room comfort and quality9.0
Service9.2
Value for money8.7
High score for Manila
Rating
9+ Exceptional (979)
8-9 Excellent (311)
7-8 Very Good (217)
6-7 Good (45)
<6 Below Expectation (67)
Time of the year
Mar - May (346)
Jun - Aug (444)
Sep - Nov (363)
Dec - Feb (466)
Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
All guests (2907)
All room types
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Show reviews that mention 

Showing 1619 verified guest comments
12345
10.0
Exceptional
John from United States
Couple
Superior King Room
Stayed 7 nights in April 2017

The Peninsula Hotel Makati .... Perfect for all reasons.”

You can stay at the Shangri La and pay a lot more money, and you can enjoy the aging plumbing and lights in your room. Or you can stay at the Peninsula, and enjoy being treated as a visiting family member. The location is as good as you can have in Makati. The hotel is across the street from everything. The stock exchange, the beautiful park, all the malls, Glorietta, Greenbelt, Rustans, Landmark. The view of the Manila skyline is enough to keep you looking out the window in your room for a long time. The hotel and all facilities are immaculate. Not just clean. Spotless, polished, cared for with such pride. The housekeeping staff is friendly and efficient. If you want to go out for only a few minutes, they will have your room clean and cozy when you get back. The wonderful people on the staff make every effort to do their services on your schedule, so you can enjoy your time uninterrupted. The staff at the Peninsula is by far the best asset. Every staff member makes an obvious effort to make the guest feel welcomed, appreciated, and cared for during their stay at the Peninsula. All the facilities are wonderful. The food is some of the best you can find in Makati, and and will be pleasing to all palates, no matter where you come from. The Peninsula hotel is my home in Manila. I have stayed at most of the better hotels in Makati, all of which are very good. I must say though, that the Peninsula makes me feel like I am home, and so comfortable and relaxed. My fiance and I sat outside the driveway at the entrance at 4 am, and sang songs to each other. It was quiet, peaceful, and though there were many security guards close by, they left us alone and allowed us our romantic moments. Thank you Peninsula staff !! You're all the best and most professional in the business.

Reviewed April 22, 2017

Dear John, Thank you for your kind review on your recent trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back that next time you are in Manila. Regards, Patrick Behrens Hotel Manager

Responded August 04, 2017
The Peninsula Manila
9.6
Exceptional
Stuart from Canada
Solo traveler
Superior King Room
Stayed 2 nights in April 2017

My favorite five star hotel in Manial”

Unless it is on an expense account a rarely stay in 5 star hotels. I make the Pen in Manila an exception, especially when there is a good price on Agoda. There are several newer 5 Stars in Makati but The Pen remains my top choice. Everything you would want in a top hotel but it has a charm and comfort I do not find in many the others. I had to only rate it a 4 on location for one reason and that has to do with the difficultly in managing Makati traffic. Unlike the other 5 Stars in Makati The Pen is on the opposite side of Ayala Ave. form the shopping and dinning in Greenbelt and Glorietta. There is no street level crosswalk at Makati Ave & Ayalia making it necessary to walk extra distance and use the under passes or to take a taxi. Taxis are cheap in Manila but at times in this area hard to find and the traffic can be bad, turning what should be a 10 minute walk across the street into 30 or 40 minute. Walking using the under-passes is a bit longer (20 minutes) but on a hot muggy Manila day that can seem a long time. You can often find me in the Peninsula Lobby Bar enjoying the ambiance of a grand hotel even when I am not a guest.

Reviewed April 24, 2017

Dear Stuart, Thank you very much for taking time and providing feedback regarding your stay with us. While I am pleased to know that you enjoyed your stay with us, I understand your concerns regarding traveling around the city. I would like to let you know that we do provide coasters for in-house guests which will take you to and from the neighboring malls. Please be assured that I have raised your review with our management team will continue to strive for the highest service standards. Warm regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded September 19, 2017
The Peninsula Manila
9.0
Exceptional
Maria from Philippines
Family with teens
Stayed 1 night in December 2011

The best location in Makati City, Philippines”

I love Manila Pen's lobby, it is the best in Manila.

The price is a bit too high but since I want my parents to experience the finest hotel in Manila, we booked in Manila Peninsula. The hotel is located at the heart of Makati City but the rooms are small. What I love best is their lobby, it is well decorated during Christmas season. The staffs are really friendly (they offered late check out) and they accompanied us to our room and taught us how to operate the things inside the room. I also love the hotel restaurant inside the hotel because it serves great food and many varieties. The pool area is also a good place in the hotel. All in all, I can say that it is worth the price. I will stay here again.

Reviewed January 04, 2012
10.0
Exceptional
Eugene from United States
Solo traveler
Stayed 4 nights in January 2020

Highly recommended”

Very beautiful hotel. Staff is warm, friendly, and attentive from the moment you step into the hotel. I booked three rooms and all three were very comfortable and clean. Bathrooms have strong water pressure and Oscar De La Renta toiletries. Guests are provided with two complimentary bottles of water each day in their rooms. I dined in the lobby and at the Escolta. Food is excellent. If you have the buffet breakfast at the Escolta, give yourself enough time to eat and don't rush, or you will not get your money's worth and enjoy the wonderful selection of food available. Fitness center is open 24 hours, and has complimentary towels and bottled water at every station. I worked out at 5:00 am everyday that I was there. If you wish, they will provide you with a complimentary personal trainer to coach you during your workouts. Located across the Makati Commercial Center, you can easily walk to the various malls and many restaurants. I highly recommend the Peninsula Manila.

Reviewed January 12, 2020

Dear Eugene, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded February 27, 2020
The Peninsula Manila
9.6
Exceptional
Kaitlin from United States
Couple
Superior King Room
Stayed 1 night in February 2016

A true five star property”

We arrived to Manila late from Hong Kong after a delayed flight for just one night en route to Palawan. Camille from The Peninsula had been in touch with us saying that their staff would be tracking our flight and ensured us that a driver would be there to transport us safely to the hotel (as per our request), no matter what time. She was right. Upon landing (late), we were immediately whisked into a car and driven to The Peninsula, which looked impressive - even at almost midnight. Walking in, the Peninsula's lobby almost takes your breath away. Grandiose. The woman checking us in was exceptionally warm and welcoming and got us into our rooms quickly and efficiently, calling to confirm our departure time/driver reservation for the following morning. Our room was clean and the bed was so cozy that we both uttered an "Ooooohhh my Gooooddd," as we sunk in after a day of travel. We slept like babies in the beautiful bed with help of black-out curtains. Breakfast the next morning was something out of 5-star Dubai brunch. Although there was a wait to get seated, the line moved quickly and the breakfast spread was jaw-dropping. Salad stations, western breakfast foods like bacon/omelets/potatoes/baked goods, yogurt/granola, fresh fruit a plenty, juice shooters, phillipine traditional breakfast foods, etc. WOW. We left feeling satisfyingly full and toured the outdoor pool area, which was peaceful and beautiful - we wished we had more time to stay and explore, but our flight to Palawan beckoned. Thank you, Peninsula for delivering 5-star service and facilities. We enjoyed ourselves!! Well done.

Reviewed February 14, 2016
9.6
Exceptional
Mogens from Denmark
Business traveler
Stayed 4 nights in April 2018

Excellent five star hotel”

The Peninsula Manila is certainly my favourite hotel in Manila.. Excellent location at the centre of Makati, 10 minutes walking distance from Greenbelt. Lovely rooms, helpful and friendly staff, big delicious buffet breakfast. Not the cheapest hotel in Makati, but certainly worth the extra price

Reviewed April 29, 2018

Dear Mogens, It is always a pleasure to hear feedback from a returning guest. I would like to thank you for making The Peninsula Manila a fundamental part of your stay when you do visit the Manila. It is a pleasure to know that you enjoyed your stay with us and for acknowledging our service, staff and facilities at our hotel. We do appreciate that you took time to share your feedback on Agoda and we look forward to welcoming you back in the future. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded May 02, 2018
The Peninsula Manila
10.0
Exceptional
Regina from Philippines
Couple
Deluxe King Room
Stayed 1 night in October 2019

Anniversary Staycation - Preggy Friendly”

My husband and I had the best staycation in Makati with The Peninsula Manila. Requested for something special since it's our anniversary and they surprised us with a cake in the room when we checked in. I would like to commend Benjie from front desk for being extra nice and accommodating, he even assisted us to our room which was near the elevator so I wouldn't get tired walking down the hallway. Requested also for extra pillows for me to get comfy during my sleep and they didn't hesitate to give us extra. The breakfast buffet was excellent. The vibe of the place is really pinoy! Would love to have my foreign friends check in here.

Reviewed October 16, 2019

Dear Regina, Thank you for the kind review and for choosing to celebrate your anniversary at The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our service, facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded October 27, 2019
The Peninsula Manila
10.0
Exceptional
JEROME from Australia
Couple
Superior King Room
Stayed 1 night in January 2019

Excellent Facilities and Service”

I would strongly recommend the Peninsula Manila Hotel for its location, facilities and for its service excellence. I have known the so called Manila Pen for over 30 years and I am so glad that it has continued to keep its 5 star quality rating. The moment we have entered the lobby we were greeted by courteous staff, check in was easy and wow! The ambience is really a 5 star!!! As we have entered our room, we have smelled the scent of cleanliness and it’s the only hotel I’ve known to do two housekeeping (morning and night) housekeeping by very nice, cheerful and helpful housekeepers. It has all the facilities that one needs under one roof! The food was superb with a selection on where to dine. My husband and I enjoyed most the Salon de Ning with the live band which also allowed its guests

Reviewed January 10, 2019

Dear Jerome, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded January 23, 2019
The Peninsula Manila
9.6
Exceptional
Noland from United States
Family with young children
Stayed 3 nights in May 2017

The stay was excellent. ”

5 adults, 1 child. 2 deluxe rooms (king & 2-bed) Our stay at the Peninsula Manila was near perfect. Rooms were spacious and accommodating. Facilities and the breakfast was great. Staff was courteous and professional. The ambience had a welcoming feel to it. Even the 2-bed room came with an extra bed where I don't remember paying for one... Sweet! However, I wish that shower area was a little bigger, I felt enclosed while showering. I also wished the gym was 24-hrs. Overall, we had a wonderful time there (for one day, the kids didn't want to leave the room). Thank you Peninsula Manila. I would definitely come back.

Reviewed May 25, 2017
9.6
Exceptional
Ma from Philippines
Family with young children
Superior King Room
Stayed 1 night in March 2018

The Pen is the best”

I could not believe the price being charged for an overnight stay at The Peninsula in Agoda. I thought it was a mistake because The Pen was probably the most expensive hotel in Makati because it was the oldest yet the most prestigious. When I saw the price, I immediately booked it and was ecstatic that it came with free buffet breakfast which on its own, already covered the cost of Agoda. I will continue to look out for more deals in Agoda because it certainly made my kids so happy. We truly enjoyed our room, the super friendly staff who looked like they would do almost anything to grant you your wish. Loved it!

Reviewed March 26, 2018

Dear Ma, Thank you for your kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded April 04, 2018
The Peninsula Manila
10.0
Exceptional
Wiwanda from Thailand
Couple
Superior King Room
Stayed 1 night in June 2018

BEST HOTEL EVER !!!! ”

The hotel lobby is stunning. Our stay here was amazing and we really had a great time here. The room was spectacular. It was big, clean and cosy. The staff are amazing and helpful. Good location in central Makati. We would like to thank The Peninsula Manila Team for the lovely birthday cake and lot of chocolates on arrival for my Husband birhday celebration. Highly Recommend!!

Reviewed June 18, 2018

Dear Wiwanda, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded June 22, 2018
The Peninsula Manila
10.0
Exceptional
Henry from United States
Solo traveler
Superior King Room
Stayed 8 nights in August 2018

Excellent”

Stayed at the Peninsula Hotel Manila from August 26 to September 3, 2018, was very satisfied with the overall service given to me, special thanks to Ms. Johana and Ms. Queenie room attendants of Room 807 who did a wonderful job cleaning and tidying the room each and every single day of my stay, special thanks to eveyone at the Escolta Restaurant where I take my daily breakfast buffet as part of my room package each morning specially to the hostesses/greeters at the door who bring you to the table of your choice and the restaurant staffs who make sure you are well taken cared during the duration of the breakfast, and fast and efficient front desk check in and check out with very pleasant and hospitable services, nothing negative about this hotel at all except 👍👍👍, will recommend it to friends if visiting Manila. Yu of New York

Reviewed September 05, 2018

Dear Henry, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded October 26, 2018
The Peninsula Manila
10.0
Exceptional
Joel from Canada
Business traveler
Stayed 2 nights in November 2011

Great Location, Awesome Property”

Staff, The Bar, Salon De Ning

The Peninsula Manila is everything and beyond what you would expect from a Peninsula property. It is exceptionally maintained and the staff are some of the most courteous that I have come across, ANYWHERE. The atmosphere is one of total luxury, where you know you're staying where everyone else wants to stay (every visitor I hosted stated exactly this). The restaurants and lifestyle venues are top, as are the hotel's other facilities. The gym makes some full membership gyms look like a joke. :) Overall, full marks to The Peninsula Manila, its GM, and her amazing staff.

Reviewed November 14, 2011
10.0
Exceptional
LAIMING from China
Business traveler
Stayed 4 nights in October 2011

Very nice and comfortable hotel”

Good service, nice location and great view of hotel room. Also they have dinner buffet, which was really, really great

super happy that i chose peninsula hotel, the experience there was actually way beyond my expectation. even though it was built pretty earlier, one of the oldest 5 star hotels in makati city area, it's still very good. high ceiling, clean and big room, nice swimming pool and awesome restaurant at the lobby. but the internet connection was ok, actually not good enough, but i guess that's pretty common in manila, where internet speed was usually not fast enough.

Reviewed November 02, 2011
9.2
Exceptional
Ron from United States
Couple
Stayed 2 nights in August 2016

Beautiful Experience”

It was our 5th anniversary. We merely mentioned it when booking the room. Manila is a very crowded city and we had a very stressful trip there and within the city to the hotel. When we entered the foyer of the Peninsula there was a huge change of atmosphere like an oasis in the desert. Everyone was cordial and friendly. The reception clerk actually escorted us to our room and there we found a bottle of wine, a luscious dessert, a cheese and wine platter, as well as a bed decorated with red rose petals. There was even a greeting card wishing us a happy 5th anniversary. I don't know how the administration creates such a hotel but EVERY employee we had contact with was friendly, professional, and courteous. If I was rich, I would live there. Great job, Peninsula!

Reviewed August 24, 2016
9.7
Exceptional
meng from Taiwan
Business traveler
Stayed 2 nights in July 2014

great location , nice hotel staff , luxury room”

great location to go shopping , nice and friendly hotel staff , luxury and clean room, the breakfast buffet is worth to try.

i have stayed in the peninsula manila for 3 nights during july 14-17 ,2014. i am here to say thank you all ,especially the concierge one who named CARLO. Due to the typhoon GLENDA , my flight on july-16-14 ,from manila to taipei , had been cancelled. He assisted me so nicely and friendly to rebook my flight for taipei immediately. I felt so safe and security because of CARLO's favor. I am here to say thank you again to the peninsula manila all and CARLO. the best experience in my manila business tour i ever have.

Reviewed July 17, 2014
9.6
Exceptional
Micah from Philippines
Group
Superior King Room
Stayed 1 night in June 2019

Great staff and Amazing hotel”

We are returning guests at The Peninsula Manila and we celebrated my mom's birthday this time. We requested for a simple birthday surprise for my mom and the hotel successfully surprised my mom after the breakfast buffet. My mom was very pleased and I was happy that the cake was meant for sharing and not just a simple sliced cake. I would like to commend the Escolta staff for attending to our request. Special mention to the manager who led us to our room and even offered a complimentary bed for our mom as the room was paid for 3 persons. Our room had a small issue on the leaking electric kettle and it was immediately resolved accordingly. Thank you for another wonderful and comfortable experience :)

Reviewed June 11, 2019

Dear Micah, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda and for celebrating your Mother's birthday with us. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded June 23, 2019
The Peninsula Manila
9.0
Exceptional
Michelle from Switzerland
Family with young children
Superior King Room
Stayed 2 nights in July 2014

Luxurious, oldfashioned hotel”

Location, Pool, Buffet Breakfast

We enjoyed our stay at the Peninsula, one of the first luxury hotels in Manila. Although some might consider this hotel somewhat outdated, it still exudes grandeur and style. I loved the grand lobby, the comfy beds, the marbled bathrooms, and the pool. It is centrally located in Makati, very near the shopping malls. The buffet breakfast cannot be missed. Staff was always very friendly and accomodating.

Reviewed October 09, 2014
9.3
Exceptional
Bernardine from Malaysia
Family with young children
Stayed 1 night in April 2012

Elegant hotel with great service”

Lobby, rooms, bathrooms

We had a wonderful stay at the Peninsula Hotel in Makati. The rooms were in excellent condition and recently refurbished. The bathrooms were excellent. The service was professional and genuinely friendly and helpful. It was a little oasis for us after a rewarding but challenging visit to Laguna Province. The food was ok, but not great. The waffles at breakfast were the best. The pasta in room service did not have much flavour. We've found that room service food quality has improved a lot all over the world, but the room service and buffet food here was more of the "standard international hotel" kind. The pool is small, but with lovely landscaping. We did enjoy the food here more - the tuna tataki is really superb, especially the ponzu jelly. And when you order, they bring you chips and a kind of okashi. The chips were great, but the okashi were a bit stale. The only thing with the pool was that the drinks weren't great. Again, they were a little watered down and flavourless. They do bring out complimentary shots (no liquor) of fruit granita type drinks regularly, and this was a lovely surprise. The young coconuts were great but very expensive. Suggestions for improvement: - more shade in the pool area - more dishes like the tuna tataki with the ponzu jelly - more soaps in the bathroom, so you don't have to keep transferring the soap from tub to shower to sink

Reviewed May 05, 2012
10.0
Exceptional
Glenn from Philippines
Couple
Superior Queen
Stayed 2 nights in June 2018

Amazing, memorable, and relaxing stay...”

We had an amazing, memorable and relaxing stay at The Peninsula Manila, thanks to the 5-star hotel service, excellent ambiance, caring staff, great food/breakfast and amenities. We really felt special and well-taken cared of during our 2-night stay to celebrate our anniversary, as we received complimentary treats and surprise amenities which made our stay even more memorable. It was overall a great experience at the Peninsula Manila and we'll make sure to come back again next time.

Reviewed June 07, 2018

Dear Glenn, Thank you for your kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded June 13, 2018
The Peninsula Manila
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