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9.1
Exceptional
5,719 reviews
5,719 reviews
"Clean and spacious rooms."
"Rooms are updated, housekeeping staff are egar to make guests happy, turndown service, complimentary bottles of water and chocolates."
"Great service, staff, and unbeatable location at the heart of Makati."
"My favorite hotel with breakfast buffet"
"Room and bathroom amenities are of excellent quality especially below 6,000."
9.3
Exceptional
Location rating score
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The Peninsula Manila
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
3 travelers have booked today.
Value for money | 8.8 |
Location rating | 9.3 |
Nearest airport | Ninoy Aquino International Airport (MNL) |
Distance to airport | 4.8 km |
What time is check-in and check-out at The Peninsula Manila?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Peninsula Manila?
The Peninsula Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2935 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Peninsula Manila also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Peninsula Manila has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange taxi service.
Is breakfast offered at The Peninsula Manila?
Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Peninsula Manila. There's an additional charge of 1623 PHP for adults and 860 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Peninsula Manila?
The Peninsula Manila features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at The Peninsula Manila?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Peninsula Manila. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.
Can business events be hosted at The Peninsula Manila?
On-site venues and convenient event services make The Peninsula Manila an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Peninsula Manila?
The Peninsula Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Peninsula Manila?
The closest train, metro, or bus station to The Peninsula Manila is Ayala MRT Station, 700 m away.
What restaurants are nearby The Peninsula Manila?
The Peninsula Manila’s neighborhood is Makati which includes popular restaurants such as Mendokoro Ramenba, El Chupacabra and Blackbird.
What popular shopping places are close to The Peninsula Manila?
The Peninsula Manila is located in Makati area which features shopping places such as Landmark Department Store - Makati, The Landmark Department Store and Glorietta.
What are popular attractions near The Peninsula Manila?
The Peninsula Manila’s location in the Makati neighborhood makes it close to famous attractions including Gabriela Silang Monument, Ayala Museum and Galleria Nicolas.
What popular natural sightseeing spots are close to The Peninsula Manila?
The Peninsula Manila’s nearby natural sights include Sample1 located in the same Makati area.
9.2
"Clean and spacious rooms."
darlene
|
March 30, 2023
10
"Rooms are updated, housekeeping staff are egar to make guests happy, turndown service, complimentary bottles of water and chocolates."
Renee
|
March 29, 2023
9.6
"Great service, staff, and unbeatable location at the heart of Makati."
Paulo
|
March 26, 2023
The Peninsula Manila
Get the most from an urban escape in Manila when you book a room at The Peninsula Manila. Located right in the city center, The Peninsula Manila saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At The Peninsula Manila, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Manila even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Peninsula Manila thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Peninsula Manila are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Peninsula Manila even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Peninsula Manila begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, The Peninsula Manila goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, salon and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
9.2
Breakfast
153 mentions
Food & Dining
92 mentions
Swimming Pool
80 mentions
Housekeeping
62 mentions
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. Unvaccinated guests and children are not permitted.
Stay Safe - the hotel contact tracing system must be accomplished by all guests.
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
Show reviews that mention
Still excellent and even better after all these years!”
Haven't stayed at the Pen in over a decade, but it was the best choice for our 1st family staycation since this pandemic started! The hotel is still beautiful, well-maintained, and most importantly clean! We felt comfortable venturing out into the world with our little kids, as we were confident that the staff were committed to our safety. Of course, they cannot control the actions of other guests so it's still best to be careful to make sure you & your family are protected whenever you are moving about in the hotel - that's really your personal responsibility already & reflective of your own self-discipline to follow health protocols. We actually decided to extend our stay and booked another night with the hotel directly, in order to maximize our time there. Overall, we were happy, we felt relaxed & grateful to have been able to spend some quality time as a family outside our home. A wonderful and memorable weekend staycation indeed! Thank you to all the staff for their superb service & the great work they do - especially Front Office Manager & Housekeeping OIC, Francis, for ensuring our comfort all throughout!
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Dear Bernadette, Thank you for the 5-star rating and the lovely review of your recent stay with us here at The Peninsula Manila. We appreciate the time you took to share your feedback with us as it is only through affirmative action such as yours that we know we are doing some things right. We will also make it a point to share you kind words with our Front Office Manager, as well as Francis. We all look forward to your next visit to our hotel. Happy Holidays and please continue to stay safe! Regards, Masahisa Oba General Manager The Peninsula Manila
Highly recommended”
Very beautiful hotel. Staff is warm, friendly, and attentive from the moment you step into the hotel. I booked three rooms and all three were very comfortable and clean. Bathrooms have strong water pressure and Oscar De La Renta toiletries. Guests are provided with two complimentary bottles of water each day in their rooms. I dined in the lobby and at the Escolta. Food is excellent. If you have the buffet breakfast at the Escolta, give yourself enough time to eat and don't rush, or you will not get your money's worth and enjoy the wonderful selection of food available. Fitness center is open 24 hours, and has complimentary towels and bottled water at every station. I worked out at 5:00 am everyday that I was there. If you wish, they will provide you with a complimentary personal trainer to coach you during your workouts. Located across the Makati Commercial Center, you can easily walk to the various malls and many restaurants. I highly recommend the Peninsula Manila.
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Dear Eugene, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Excellent Facilities and Service”
I would strongly recommend the Peninsula Manila Hotel for its location, facilities and for its service excellence. I have known the so called Manila Pen for over 30 years and I am so glad that it has continued to keep its 5 star quality rating. The moment we have entered the lobby we were greeted by courteous staff, check in was easy and wow! The ambience is really a 5 star!!! As we have entered our room, we have smelled the scent of cleanliness and it’s the only hotel I’ve known to do two housekeeping (morning and night) housekeeping by very nice, cheerful and helpful housekeepers. It has all the facilities that one needs under one roof! The food was superb with a selection on where to dine. My husband and I enjoyed most the Salon de Ning with the live band which also allowed its guests
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Dear Jerome, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Perfects score from accomodation to staff!”
What I liked most about this place is the staff, from the moment you enter, to the accommodation till the day you leave they wear pleasant smiles and are ready to help you with almost anything you need. The place looks neat, is clean and the hotel follows protocols, that way I know I am safe in my staycation. Food is also superb! Free breakfast is served 5 minutes after you take a seat, you dont have to wait for too long especially if you are running late from appointments. Pool and gym also are very neat and well maintained. Looking forward to stay here again when I get back to Manila.
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Dear Phillip, Thank you for your kinds words and very incisive review of your recent stay with us. It is only through such valuable feedback that we know that we are doing something right and it means the world to our team who always keep the health and well-being of guests such as yourself in mind. We will make sure that our team hears of it. Please continue to stay safe and healthy and we look forward to welcoming you back to The Peninsula Manila. Regards, Masahisa Oba General Manager The Peninsula Manila
Great hotel, perfect location”
One of the older, but very well maintained, hotels in Makati. You get a nice feeling of grandeur and sophistication once you enter the lobby. Room was clean and spacious. Location is great. The shopping area of Makati, with Greenbelt, Glorietta and SM is just across the street. While the restaurant was good it's nice to know you can always go there for other choices. Except on Good Friday (one of the days we were there) cause then almost everything is closed. Hotel facilities were open of course and the restaurant served us a great meal.
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Dear Danny, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Excellent Service”
The hotel is very beautiful and elegant. I really like how the main lobby looks like and its very inviting. The staff greets you with a smile and are always ready to assist you. We might have been a little bit under-dressed when we checked-in because it was just a last minute decision, but the staff still asked if we need any assistance. Thumbs up to the guy at the front desk who was assisting in the queues (forgot his name) and Gio (the one who checked us in). The breakfast buffet was delicious, a lot of choices. Also, had some light snacks at the lobby. The pool is nice as well. The location of it might be a little inconvenient especially if your room is on the other side of the hotel. You have to walk across the main lobby to get to the pool. I'm not sure if there was another way but it was the only direction that was given to me. However, it was still an amazing stay. Highly recommended!
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Dear MN, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
all good”
wasn’t a smooth check in- we booked 3 rooms (my brother’s wedding reception was at the pen) & they gave us an occupied room 😕 waited on the 6th flr seating area for 10mins + to get checked in, i called the concierge & the manager went to meet us who apologized. it was a smooth 2 day stay, although she said that after investigation, my brother did not check in all 3 rooms, hence the mix up. spoke with my brother who said otherwise. hmmm.. didn’t get the chance to speak with the manager again (won’t mention her name) but the rest of the staff were amazing! room service people were great! jm from the front desk was superb! 5 stars for him! your staff overshadowed the bad experience with the check in. maybe they’ll send in my room a dark chocolate next time.
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Dear Michelle, I would like to thank you for taking the time to share your review with us on Agoda. As much as I am glad to hear that you enjoyed the service and staff at The Peninsula Manila, I am disappointed to learn about the impression that you had received during your stay with us. We sincerely apologize for the unfortunate incidents which we are addressing with the respective departments. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope you will allow us another opportunity to demonstrate The Peninsula hospitality you have come to expect in our hotel. Warm Regards, Patrick Behrens Hotel Manager The Peninsula Manila
What service!”
When I checked in the staff said "welcome back Mr. Captain". I said, "Welcome back? You have a good memory!" He said "Yes sir, it's been um, 13 years. Welcome back." Wow, great start. It had been 13 years for a reason; the rooms got tired and awful, following that tank that entered the lobby. It was a musty sop living off it's name. Not any more. The recently completed renovation has buttoned up this grand dame and if you get lucky you will find a decent rate. Comfortable gym and pool area but the lobby is where you will find the local action in an iconic Makati interior space. Pay attention at check in, I didn't know my rate included breakfast and don't recall being informed and I was too cheap so ordered coffee only. Total bill, 100 pesos (tip only), breakfast included sir.
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Dear W, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our service and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Absolutely superb”
We booked a room with gallery access. The reception did not agree at first but then allowed us access (whilst dongrading the type of room!!!!!). Splendid room, well maintained, clean, great linen and towels. Plenty of water. The gallery lounge was quite an experience. Great food and the most attentive and willing service. No negatives whatsoever, we thoroughly enjoyed it and would return.
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Dear Simon, Thank you for your excellent feedback from your recent stay at The Peninsula Manila. We appreciate the time you took to share your feedback with us and it is a pleasure to know that you fully enjoyed your stay especially the refreshed rooms and amenities as well as The Gallery Club Lounge experience. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Old world style comforts”
I love love Pen as it is called by the locals. Mostly the personnel make it great. A lot is written about how the rooms are showing its age!! Thats ridiculous. Would you say Versailles is showing age? The hotel is well kept. The suite feels like my home. It was quiet. My bed was firm and comfortable. The spa was delightful, fitness room excellently furnished. Restaurant was good.
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My restful Holy Week stay at The Peninsula Manila ”
I took advantage of Agoda's 2021 Year-end tie-up with my credit card so I decided to replicate my memorable Christmas 2021 stay for the 2022 Holy Week break. It was a wise decision as my 5-day stay was equally restful after much stress from searching for and moving to a new apartment ( I had to personally inspect about 12 different condos to decide on the worthy new place). This 5-day stay afforded me to regain my energy, thanks to the combined sincere efforts of Front Desk's Alizon, {Escolta's Mitch, Mark, Lord Walley who all warmly welcomed me in the 4 breakfasts I had, Chef Giselle for the healthy salads } and Housekeeping Staff Audemar and Lyka (who both managed to keep my room in spic and span condition I could literally eat in the bathroom) . I would strongly recommend at least a 3-night stay in The Peninsula Manila for a full circle value for money experience.
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The BEST hotel in Manila”
When I say the best it’s truly the BEST, from the location , the decor( absolutely magnificent from priceless pieces to beautiful tapestry, the cleanliness impeccable and the staff !! Friendly, approachable to knowledgeable. I’ve stayed from a 2 star to a 5 star across the board and the Pen in Manila exceeded my expectations. Bravo!!
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Excellent Service! ”
From the check in to check out, the staff members made my stay enjoyable, fun, comfortable. The breakfast buffet was excellent, great variety, lots of fruits, Western, Asian, you name it. The cappuccino was made to order, the barista did a great job, I loved their breakfast, service. Oh, the piano music at the lobby sounded so soothing, Penninsula quality is there.
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Dear Chris, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Exceptional”
We had a great time with our recent stay. All the staff are very professional and attentive to our needs. The hotel is clean, comfortable & well-maintained. The dining staff were great, and we would like to give a shout out to Ron (waiter). He made our group feel special by his courteous and attentive service to us. We strongly recommend staying at Manila Peninsula. We will surely return!
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Amazing Stat”
We had an amazing stay in Manila Pen. The staff and service are superb. The room was well-maintained and very clean. Breakfast buffet had a lot of food options. The location is very near to Glorietta, Greenbelt and Ayala CBD. The staff even gave us complimentary cake since we mentioned that we were celebrating our anniversary there. 10/10 would recommend to anyone.
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Dear Evangeline, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Habit-forming Stay at the Peninsula Manila”
The Peninsula Manila always have been an aspirational hotel for me (I started my career in Makati and as a new college graduate, I was drawn to the unique architecture of this place, very much like the Peninsula HongKong in Kowloon, whose grandeur I can only view from Salisbury Road' during my previous HK vacations). The Peninsula Manila has an innate elegance which I get to experience personally when I stayed for 6 days during the 2021 Christmas vacation break. Everyone is courteous, the Breakfast is consistently excellent (I love the Chocochip muffins and Jams), Room service equally outstanding and Front Office personnel are friendly. I strongly endorse a repeat stay if you have the time to indulge in the uniquely Peninsula experience!!
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Still on top!”
This is my favorite hotel in Manila. It's clean and the staff is well trained. You will not see here something very familiar to many hotels in Manila: flies in the dinning area. The air is always fresh and the restaurant has the best chefs...I don't recall ever having anything to complain about in this hotel!
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Anniversary Staycation - Preggy Friendly”
My husband and I had the best staycation in Makati with The Peninsula Manila. Requested for something special since it's our anniversary and they surprised us with a cake in the room when we checked in. I would like to commend Benjie from front desk for being extra nice and accommodating, he even assisted us to our room which was near the elevator so I wouldn't get tired walking down the hallway. Requested also for extra pillows for me to get comfy during my sleep and they didn't hesitate to give us extra. The breakfast buffet was excellent. The vibe of the place is really pinoy! Would love to have my foreign friends check in here.
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Dear Regina, Thank you for the kind review and for choosing to celebrate your anniversary at The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our service, facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila
Milton & Shiela MacLeod”
We both feel truly blessed with our stay . The Staff are exceptional from the gate to the top floors. Any request we had was met with immediate responds. 10 out of 10 for staff, cleanliness, breakfast, and a very important note the chefs are skilled trades people and should be told so.
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excellent ”
This is one of favourite hotel in manila. huge rooms.very neat clean maintain. its off the the oldest hotel but looks modern. lobby its huge you feel like entering in a palace. guest friendly hotel. no smoking room at all. if you to come down to lobby to smoke. breakfast big spread. food taste yummy. staffs are very helpful and polite.
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Dear Navin, Thank you for choosing to stay at The Peninsula Manila during your trip to Manila. I appreciate that you took the time to share your feedback with us and for acknowledging our facilities which we do take pride in. I would like to apologize for the inconvenienced that you have encountered during your stay with us however since the implementation of the nationwide smoking ban has occurred The Bar has been our designated smoking area. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope to welcome you back soon. Warm regards, Patrick Behrens Hotel Manager The Peninsula Manila