"Outstanding and exemplary service, in particular the concierge team and front desk team, from pre- arrival communications to during the stay."
Alvin - August 19, 2019
Location rating score
100 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||0.5 km|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||14.0 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
The Peninsula Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 72105 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Peninsula Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 6000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.
The Peninsula Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Pros: Location, sitting at the middle of Ginza,all shops are just steps away."
May 14, 2019
"Very good view easy to connect high branded shopping and dulicies foods"
May 17, 2017
"This’s the first time I’ve stayed in such a nice hotel."
September 2, 2018
If you're looking for a conveniently located hotel in Tokyo, look no further than The Peninsula Tokyo. Visitors can enjoy touring the city's top attractions such as the Tokyo Sky Tree, Tsukiji fish market, and Imperial Palace Gardens from its prime city center location. The Peninsula Tokyo features 314 guestrooms over 24 floors that provide a warm and pleasant home away from home. Modern comforts include bathrobes, complimentary bottled water, LCD/plasma screen TVs, safety boxes, laundry and dry cleaning services, meeting facilities, disabled accessibility, and valet parking. Interconnecting and non-smoking rooms are also available. A full range of recreational facilities is also available including The Peninsula Spa, fitness center, steam rooms, an indoor pool, and Jacuzzi.
"Professional staff, tasteful decor makes a very comfortable ..."
April 26, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
The Peninsula Tokyo
Show reviews that mention
Love the stay at The Peninsula Tokyo! Hotel service was great! Especially the concierge team, thumbs up!! The hotel staff were super friendly, even escorted us to our room and introduced facilities in the room. Also, the location of the hotel is superb! Within walking distance of many great restaurants and shopping centers in Ginza! Will definitely stay at this hotel next time we visit Tokyo!! (Y) (Y) (Y)
Great city resort!”
This is the first time we stayed at The Peninsula Tokyo. We were very satisfied with staying there this time, everything! Next time when we stay in Tokyo, we will definitely choose The Peninsula Tokyo to stay!
hank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future!
Best hotel in Tokyo!”
Our family stayed at The Peninsula from August 2-7. This was our first trip to Japan. We have stayed at many 5 stars hotels,and The Peninsula is the best one! The room is super big and comfortable. The make up/changing room is very nice and beautiful. The service is EXCELLENT! Love this hotel and definitely this is our favourite hotel for our family!
The Best Hotel in Tokyo ”
Hotel with very good location, staff very friendly and always ready for support you. Room is very clean with Park View. I had a great time at The Peninsula Tokyo.
Dear Vivian Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. We look forward to seeing you again in the future! Yours Sincerely Sonja Vodusek General Manager
A city hotel with unparalleled services ”
A busy city hotel in a very central location. Outstanding and exemplary service, in particular the concierge team and front desk team, from pre- arrival communications to during the stay. Despite last minute requests, the capable Concierge team diligently ploughed through my extensive list of restaurants and managed to secure bookings at some of the top restaurants in Tokyo (including some 3 Michelin stars). The Concierge team also managed to offer advice (such as which restaurants in my list did not measure up, which I appreciate). The team also offered “insider” knowledge, enabling me to visit Enoshima efficiently during the crowded Obon week. Room is very well appointed. Pool, spa and sauna facilities are great. Laundry services are impeccable. The hotel was very busy during my stay and it’s a wonder how they manage to maintain this level of personalised service. The front desk and concierge also appear to remember your names. What kind of sorcery is this ?
Dear Alvin, Thank you very much for sharing your review with us at The Peninsula Tokyo. We are grateful to read that you enjoyed our service of the hotel and pleased to hear that you had a great experience with us. We very much look forward to welcoming you back in the near future! Yours sincerely, Sonja Vodusek General Manager
One of the best hotels in the world”
I stayed 2 nights and after 2 nights elsewhere in Japan I returned for a further 2 nights. Everything about this hotel is outstanding and I am sure that it is better than the Peninsula, New York which itself is very good (I stayed there in March). I was welcomed on my return as an established guest. Breakfast was good but lunch was excellent and reasonably priced.
You want perfect?”
My wife and I stayed at the Peninsula for three nights, the first two separated by three days as we took a trip to Kyoto. Do you want perfect from the minute you arrive until you leave? Stay here. Great location, the room is spotless, the ability to separate the sleeping/ sitting area from closet and bath is terrific for two people reacting to jet lag differently. The staff is perfect. Completely attentive yet not over bearing. Engaging yet incredibly professional. They do everything well and make you feel like a guest. It’s a little expensive but if you want the best experience of your life, pay it.
Dear Michael, Thank you for your stay and for sharing your experience with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We look forward to seeing you again in the future! Yours sincerely, Sonja Vodusek General Manager
My 2nd time staying here”
Peninsula Ginza is always my first choice when staying in Tokyo. Professional staff, tasteful decor makes a very comfortable stay.
Dear Grace, Thank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future! Yours Sincerely Sonja Vodusek General Manager
Excellent Service and Room Quality”
The overall service was very excellent. Room condition was perfect. Room size was also very spacious considering that the location of hotal is Tokyo. Breakfast was okay but considering the price, I would take other option for breakfast next time since there are so many good restaurants around the hotel. The only bad thing was that the extra bed they installed in my room was horrible. The bed spring was very bumpy and saggy. It would be much better to sleep on the sofa than the extra bed.
We booked the Peninsula through Agoda at almost 70% discount. Even though we booked third party, we were never treated any differently! They were late with our check-in because of the room type, they made every effort to compensate for the delay. We were asked to wait in the Lobby Cafe to have afternoon tea and when the room was ready, I requested for our bill only to find out our entire meal was comped! Make time to use their pool and saunas, absolutely fabulous!
Top quality hotel with great service.”
My family spent 5 nights at Peninsula Tokyo. Felt really comfortable. Staff were professional, polite and attentive. Worth all the money paid.
Hotels is great but lounge wasn'r”
We had a fantastic stay at the Peninsula. The staff was superb and the room was luxurious. Our complaint was the lounge, especially the music selection which was just loud and horrible and the antithesis of everything else in the hotel. The lounge was also too big and had an sad and empty feel to it.
Great location ”
I like peninsula a lot. This is the hotel I always stay when I am in tokyo. Great afternoon tea and super comfy bedsheets ! Like it very much.
The Best Tokyo Hotel”
I love it. I travelled to Tokyo every month and tried many hotels, Peninsula is definitely the best I have stayed.
Truly top-class hotel”
Hotel is conveniently located within walking distance to all the Ginza shopping areas, great food around the area, porter is attentive to our needs, concierge very knowledgeable and helpful, rooms are clean and well furnished. Top class hotel.
Pros: Location, sitting at the middle of Ginza,all shops are just steps away. Cons: the size/facility of thier gym is just average,at thier price bracket,i will expect better gym than what they are having right now.hopefully they will improve it.
Dear WEN, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the location. Regarding our gym facilities, we very much appreciate your comments, as they help us to improve our services. Please rest assured that your feedback will be shared with our team. We look forward to welcoming you back in the near future. Yours sincerely Sonja Vodusek General Manager
The staff was very courteous and helpful.”
The staff was very nice and started the stay on a very good note. When the staff found out that we were travelling with small children, they gave us a complimentary child welcome kit in the room. The room was really well appointed. The hotel is very centrally located in Ginza and very close to the train system.
A very nice and expensive hotel.”
It was a great experience for us to stay at Peninsula Tokyo.
Rediscovering Tokyo: Luxe Version”
From the Rolce Royce pick up at the airport to the very efficient hotel staff to the more than ample size of the room to location of the hotel up to the after check out service/airport assistance the Penninsula Tokyo is EXCELLENT!
Whenever travel to Tokyo, I would definitely staying in peninsula hotel for sure!