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The Penthouse Hotel
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8.9 Excellent location
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8.9Location
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Very good
From 790 reviewsSee what guests said
7.7
  • Airport transfer

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Hot tub

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Room choices
Penthouse Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
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Superior
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  • Street view
  • 35 m²/377 ft²
  • 1 king bed
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Residential Suite
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  • City view
  • 54 m²/581 ft²
  • 1 king bed
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One Bedroom Suite
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  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Junior Suite
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  • City view
  • 75 m²/807 ft²
  • 1 king bed
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Executive Room
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  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (790)
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Cleanliness7.7
Facilities6.8
Location8.9
Room comfort and quality8.1
Service7.8
Value for money7.2
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6.8
Kim from Belgium
Solo traveler
Executive Room
Stayed 3 nights in January 2018
near the action
The hotel is located in the trashy city called Angeles. Located between unfinished property projects and shut down bars. Overall the hotel is not bad, but that is mainly for it s friendly staff and the location which is near the action. A few things that were very poor: the swimming pool is ICE COLD and nobody is using it for that reason...even with 30 degrees temperatures outside! Also the furniture around the pool and the deck is not well maintained at all. The horror of the hotel is the non working elevator to come down...so you have to call every time the reception to get down and wait sometimes long time... Inside the room it's clean but in the first room I stayed the bathroom claims half of the space and shows only windows that you can not close for privacy. The 2nd room, large 1bedroom apartment had nothing between bedroom and bathroom. Only the toilet and shower had a clear look thru glass door...maybe some people like to see their partner having a dump but I prefer privacy :)
Reviewed January 21, 2018
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5.6
ciaran from United Kingdom
Couple
Superior
Stayed 1 night in January 2018
Sad and Tired
Has seen better days - better value to be had elsewhere
Reviewed January 10, 2018
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8.8
William from United States
Solo traveler
Superior
Stayed 4 nights in January 2018
Very nice hotel but the elevators are horrible.
Really nice rooms and great locations. Only issue is the elevators. Walked the stairs multiple times after waiting for 10-15 minutes. The staff hoard the elevators and don't even allow them to stop at the various floors.
Reviewed January 08, 2018
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2.8
Terrance from United States
Solo traveler
Superior
Stayed 2 nights in January 2018
worst experience ever in Angeles City
Checked in only to find out that the elevator not working correctly. you had to call the desk so that they could send the elevator to your floor. That must be a fire safety violation or hazard. once in the room no place to place a bag other than the floor. called the desk and asked for another room with a Chair, Desk and table as it says online. while the hotel website shows this furniture in the room, I was informed it's not on the Agoda website and that it would cost me extra to have a single chair and table in the room. It was so noisy in the room all night from the outside traffic I decided to check out early and go to another hotel. the hotel bellhop came up to room to assist with my luggage. once in the hallway he knocked my carry-on luggage over and it fell into the wall breaking the handle. he tried to claim that my handle was already broken, it wasn't. now I will be carrying my roll-on hand carry luggage through the Airports on my international flights. wonderful !!
Reviewed January 08, 2018
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6.0
Jason from Australia
Solo traveler
Executive Room
Stayed 21 nights in December 2017
Above average
Nice bed.. and has bath tub
Reviewed January 08, 2018
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4.8
Oddvar from Norway
Business traveler
Executive Room
Stayed 5 nights in December 2017
Not worth the money
Elevator not work during all my stay, only one small and take loooong time. Got smaller room than ordered, no refund, even my friend got big room. Tried to talk and negotiate, not work, no refund. Nice staff, not their faults.
Reviewed January 06, 2018
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4.8
David from Guam
Solo traveler
Executive Room
Stayed 7 nights in December 2017
Loud noises poor service lots of stairs
Pros were this hotel is right in the heart of the action. Cons everything else. The elevator was broken almost the entitre time i was there, the ladies at the front desk were not helpful, multiple lights burnt out in my room, mini bar was not refilled the entire trip, maid service was spotty at best. I would recommend another hotel to most if you plan on spending any time in your room. And good luck if you have a "city view " room. You will be up the entire night listening to all the street Noise.
Reviewed December 29, 2017
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9.6
Eric from Australia
Group
Executive Room
Stayed 3 nights in December 2017
Extremely comfortable
The executive rooms are spacious and comfortable. I found the bed and shower to be a great experience. In contrast, being a non-smoker, I found the smell of smoke unpleasant and wish the hotel enforced a non-smoking policy.
Reviewed December 19, 2017
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8.0
Darren from New Zealand
Solo traveler
Executive Room
Stayed 5 nights in December 2017
Vacation
Have stayed a few times. Nice place but is getting tired. Room Service limited but location a premium
Reviewed December 16, 2017
1 traveler found this review helpful. Did you?|
4.0
Realiza from Philippines
Family with young children
Penthouse Suite
Stayed 1 night in December 2017
not recommended
too pricey!
Reviewed December 05, 2017
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12345
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