The Penthouse Hotel
2018

The Penthouse Hotel

14-3A Santos St., Balibago, Angeles City, Malabanas, Angeles / Clark, Philippines, 2009
- View on map
Superior The Penthouse Hotel
Superior
    Removed from saved list
    Lobby The Penthouse Hotel
    Lobby The Penthouse Hotel
    Swimming pool The Penthouse Hotel
    Superior The Penthouse Hotel
    See all 42 photos
     The Penthouse Hotel

    Guest reviews

    7.8
    Very good
    /10
    (1308 reviews)See what guests said
    9.6
    Exceptional

    "Great location and so close to being a great hotel."

    Terry

    -

    December 7, 2018

    8.1
    Excellent room comfort and quality

    Property highlights

    • Airport transfer

    • Located in heart of Angeles / Clark

    • Free Wi-Fi in all rooms!

    • Hot tub

    14 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Holy Rosary Parish Church70 m
  • Fields Avenue200 m
  • Bayanihan Park340 m
  • PAGCOR Angeles420 m
  • Building 2122 Post Headquarters530 m
  • Fontana Golf and Country Club660 m
  • Fontana Leisure Park and Casino980 m
  • Iglesia ni Cristo1.48 km
  • United Methodist Church2.18 km
  • Angeles University Foundation2.39 km
  • Fast facts about The Penthouse Hotel

    Value for money7.3
    Location rating8.9
    Nearest airportClark International Airport (CRK)
    Distance to airport4.7 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Penthouse Suite
    Penthouse Suite
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 75 m²/807 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Residential Suite
    Residential Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Penthouse Suite with WiFi
    Penthouse Suite with WiFi
    ...
    • Shower
    • Shared bathroom
    Enter dates to see prices
    Penthouse Double/twin
    Penthouse Double/twin
    ...
      Enter dates to see prices
      Junior Suite Standard
      Junior Suite Standard
      ...
        Enter dates to see prices
        Basic Suite
        Basic Suite
        ...
          Enter dates to see prices
          Have a question for The Penthouse Hotel?

          What people love about the property

          • 9.0
            Excellent

            "Very friendly and helpful staff."

            Petter

            |

            March 6, 2016

          • 8.0
            Very good

            "Good location and value for money"

            Fabian L.

            |

            October 29, 2016

          • 10.0
            Exceptional

            "Great room Modern luxurious hotel Clean room Friendly staff Great rooftop pool and restaurant Everything you need for a wonderful time"

            Rick

            |

            January 5, 2019

          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about The Penthouse Hotel

          More about The Penthouse Hotel

          8.4
          Excellent

          "Staffs are very helpfull and friendly."

          Kugindran

          |

          July 1, 2018

          An overview

          Show less

          What they offer

          8.4
          Excellent

          "The upper deck food was delicious."

          Kugindran

          |

          July 1, 2018

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Real reviews from real guests

          Agoda Reviews (1308)Booking.com Reviews (69)
          7.8
          /
          10
          Cleanliness7.7
          Facilities6.9
          Location8.9
          Room comfort and quality8.1
          Service8.0
          Value for money7.3
          Provided by verified guests of Agoda
          All languages
          All guests (1308)
          All room types

          Show reviews that mention 

          Showing 768 verified guest comments
          12345
          4.8
          john from Malaysia
          Solo traveler
          One Bedroom Suite
          Stayed 1 night in February 2019
          over rated hotel - will not stay again”
          hotel door problems, cant enter room after check in. squeaky lifts that were hidden at a dark narrow passageway behind the reception, room was quite old and there is no hot water at night. shower room design caused water to splash into the bed area. Jacuzzi just for show and no use! the room decor feels old and floor tiles not polished for long time. bed linens were reused back. pay high price just for fun. if you like to throw away your money into the drain. hotel design is narrow side entrance walking up a narrow stairs.
          Reviewed February 10, 2019
          8.0
          Excellent
          JASON from Japan
          Solo traveler
          Executive Room
          Stayed 1 night in December 2018
          Last minute trip”
          My first time staying here and I was very pleased with the hotel in it's entirety. My room was clean, fresh linen, amazing water pressure and check in and checking out was a breeze. My next trip to Angeles City will have a longer stay here if there's availability. This hotel is within walking distance to any bar you can think of. If you need a trike to go further, there are plenty readily available to take you.
          Reviewed January 01, 2019
          9.6
          Exceptional
          Terry from United States
          Couple
          Executive Room
          Stayed 2 nights in December 2018
          Just misses”
          Great location and so close to being a great hotel. They have the best beds and pillows in town. Small things that could be fixed would make this hotel so much better. 14 story building with only 2 elevators and one is out of order for a few months already. Plus the wifi is terrible there too. I couldn't get online consistently.
          Reviewed December 07, 2018
          4.8
          brendan from Australia
          Couple
          One Bedroom Suite
          Stayed 2 nights in January 2019
          I came for the Bed, but now its just not enough.”
          I have stayed at The Penthouse several times over the last few years and it was always the super soft bed (its like sinking into a giant marshmallow) that has brought me back again. But now its just getting tired. I got the one bedroom suite with kitchenette, but sadly there was nothing in the room except 2 coffee cups and a plastic stirrer, yes, not even a teaspoon. The bathrooms are so dim its hard to see. The hot water takes 10 mins to come through (and I was advised this is normal). The mold grows unabated in the shower room and water leaks out on to the bedroom floor. If it wasn't for the soft bed I would look elsewhere.
          Reviewed February 05, 2019
          8.8
          Excellent
          Jason from United Kingdom
          Family with young children
          Superior
          Stayed 1 night in January 2019
          Excellent”
          Room great,water not hot enough,...pool hot tub is cold,one lift not working but no real hassle,no bath tub in room as advertised but overall was a nice stay,the staff are all great in this hotel and if u get a deal is worth it....location fantastic,bed fantastic,food only tried 2 dishes...fish n chips .......comes as....fish n crisps......rooftop needs some tlc but great views....would revisit!...
          Reviewed January 31, 2019
          10.0
          Exceptional
          sandeep from India
          Group
          Executive Room
          Stayed 3 nights in January 2019
          HEAVEN ON EARTH”
          The Penthouse hotel is on the best location of Angeles City. Rooms are very spacious & well maintained . we ask 3 times a day to change complete bedding after a happy ending, they change complete bedding & clean the room in 15.minutes. I have never seen such a service even in a 5.Stars hotel like - TAJ PALACE, J.W.MARRIOTTS .
          Reviewed January 28, 2019
          8.0
          Excellent
          achim from Germany
          Solo traveler
          Executive Room
          Stayed 2 nights in November 2018
          most comfy bed ever”
          good location,nice staff,nice rooftop pool and bar,modern big rooms with laptop safety box,big tv,minibar stocked,great bathroom,ac ok,bed like heaven,very comfy matress and pillows,affordable food,wifi ok,airport shuttle,would book again,price bit high,but you get what you pay for,minimarkt,restaurants,bars around the cornder,don`t forget to tip. during my time a lot of construction work,sadly no discount for that.you should opt for the quiet side of the hotel
          Reviewed November 11, 2018
          8.4
          Excellent
          AENGUS from Australia
          Couple
          Executive Room
          Stayed 2 nights in October 2018
          I read the reviews after i had booked”
          This became an expensive stay as after reading the reviews i cancelled 2 of our 4 day stay and refunds are limited Should probably not have cancelled anyway, most of the mooted concerns were not in evidence. Elevator fine, food and pool fine, staff lovely. I had read a comment re a colection of toenail clippings in the carpet and unfortunately i got that one. But no wait for hot water, no mould etc. And a lovely soft bed I liked the place
          Reviewed October 25, 2018
          8.0
          Excellent
          TING-JUI from Philippines
          Solo traveler
          Superior
          Stayed 1 night in January 2019
          No hot water before you call the front desk”
          No hot water before you call the front desk And the elevators are too small and slow
          Reviewed January 28, 2019
          6.0
          Jason from United States
          Family with young children
          Residential Suite
          Stayed 1 night in November 2018
          could improve in many areas”
          Upon my arrival there was no bell or baggage assistance, thus my family and I had to carry up 8 pcs of luggage up a flight of stairs that lead to the front desk lobby. The room smelled smoky, towels were old and worn, bedding had dark brown stains and the ceiling above the tub had a slow leak dripping water. Otherwise the only positive was the location in the heart of Fields Ave. and the front desk staff was nice and helpful.
          Reviewed December 01, 2018
          6.0
          Matthew from United States
          Solo traveler
          Executive Room
          Stayed 1 night in November 2018
          disappointing”
          The good: The staff were all friendly and provided exceptional customer service The bad: one (of two) elevators has been nonoperational for 3 months The ugly: jacuzzi tub faucet did not work, cockroaches in room, room was dusty Unfortunately I cannot recommend this hotel - especially at the nightly rate they charge
          Reviewed November 26, 2018
          8.4
          Excellent
          Jason from United States
          Solo traveler
          Residential Suite
          Stayed 4 nights in August 2018
          Broken Elevator”
          Hotel is in a great location however the elevator was a complete wreck. Over a 4 day period, only 1 worked. On my last day, the elevator broke and I was on the 11th floor. You can imagine how that went. If it wasn’t for the staff....I wouldn’t stay there again.
          Reviewed August 13, 2018
          8.0
          Excellent
          William from Philippines
          Couple
          Executive Room
          Stayed 2 nights in August 2018
          Great Location, room and staff! Elevators are awful. 1 broken and the other is used by the staff.”
          Great hotel. The only complaint which management has done nothing about in more than a year is the elevators. One elevator is still broken and the staff use it exclusively. It goes by your floor and doesn't stop, staff use it to go from 1 floor to another and guests wait 15+ minuted or are the ones to take the stairs. It is hard to understand why an otherwise 1st class hotel allows this to continue to go on.
          Reviewed August 06, 2018
          8.0
          Excellent
          William from Philippines
          Couple
          One Bedroom Suite
          Stayed 2 nights in August 2018
          Penthouse still the same. Great rooms, Great Location & 1 elevator broken & the other for staff ”
          It is a great property but very annoying that the elevators are still broken after more than a year. Doubly annoying that the staff dominate the elevator so that the guests either was 15+ minutes or take the stairs.
          Reviewed August 06, 2018
          8.0
          Excellent
          Kim from Belgium
          Solo traveler
          Superior
          Stayed 2 nights in June 2018
          nice hotel”
          One of the best hotels in town, I tried several ones but this is my favorite. The staff is very friendly and polite. Elevator is still not good as you have to go up all the way before be capable of going down :) Also the swimming pool area needs maintenance and a bit of heating as it's the coldest pool I ever witnessed in tropical countries. Overall great hotel and I will be back.
          Reviewed June 12, 2018
          8.0
          Excellent
          Arjan from Philippines
          Business traveler
          Superior
          Stayed 1 night in February 2019
          Good value, Good location”
          Good value, good location, a lot of eateries, lots of entertainment bars and girls walking up and down the area. Walking street very very nearby
          Reviewed February 12, 2019
          7.6
          Very good
          Plamen from Philippines
          Couple
          Residential Suite
          Stayed 1 night in November 2018
          Too many faults. The training of the staff needs improvement ”
          Pros: 1. Perfect location 2. Still new 3. Nice poolbar at the roof deck with stunning view. 4. The rooms are nice and big. Cons: 1. Long check-in process. In our case more than 30 mins. 2. Problems with the door locks. In our case they have problems with the programing of the room key-cards 3. Problems with the training of the staff in a basic hotel procedures. In our case we ate in the roof deck bar (one of the nicest places in Angeles by the way mostly because of the view). In the time of the bill out we wanted to pay with credit card. The waitress inform us that they need to bring our card to the reception where the terminal is located. Of course we were not agree to hand to the staff our card and ask them to make it as a room charge. They said that it's impossible to be like that because we have only 1000 php security deposit and we have to pay right away in cash or go down to the reception with our card. We paid in cash but felt very humiliated and discomforted.
          Reviewed November 05, 2018
          9.2
          Exceptional
          Sebastian from Hong Kong
          Solo traveler
          Superior
          Stayed 5 nights in September 2018
          Great location with friendly staff.”
          Stayed at the penthouse 2 years ago and have to say it hasn't changed much. Rooms were nice and clean, location is great for the night life and has convenient little 711 style shop next door. Unfortunately the bar across the road now seems to be playing noisy dance music until 4 or 5am so not suitable for anyone needing an early start the next day. The fixtures and fittings are also starting to look a bit dated, the hotel could do with a bit of a refresh but it not as bad as others i have staying in the area. I would stay here again but not when needing the early starts I had this time.
          Reviewed September 11, 2018
          10.0
          Exceptional
          Keemoon from South Korea
          Solo traveler
          Superior
          Stayed 2 nights in January 2019
          Best hotel in Angeles”
          Good service, good facilities, good location, certainly I will book this hotel again.
          Reviewed January 12, 2019
          10.0
          Exceptional
          Rick from United States
          Solo traveler
          Executive Room
          Stayed 3 nights in December 2018
          Beautiful hotel”
          Great room Modern luxurious hotel Clean room Friendly staff Great rooftop pool and restaurant Everything you need for a wonderful time
          Reviewed January 05, 2019
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          The Penthouse Hotel
          |Very good 7.8
          ×
          Check in. Step out.
          Experiences on Agoda. Because your room is just the beginning.

          • Excellent location
          • Holy Rosary Parish Church
          • Mabalacat Bus Terminal is within 1.33 km