The Penthouses

20 Old Burleigh Road, Surfers Paradise, Surfers Paradise, Gold Coast, Australia, 4217
The Penthouses
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 The Penthouses
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Interior view The Penthouses
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8.4
Excellent
/10
(269 reviews)See what guests said
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8.9
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • SkyPoint Observation Deck960 m
  • Surfers Paradise980 m
  • Surfers Paradise Beachfront Markets1.43 km
  • Broadbeach1.45 km
  • Sea World6.55 km
  • Burleigh Heads Beach7.8 km
  • Wet 'n' Wild15.79 km
  • Warner Bros Movie World16.68 km
  • Coolangatta Beach19.94 km
  • Dreamworld20.35 km
  • Highlights and ratings

    3.5-star Serviced apartment
    Free Wi-Fi
    "The unit is not a new property but it is spacious, clean and has a good view."
    Vera - August 23, 2016
    Exceptional comfort
    9.0 room quality and comfort
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.0 facilities on premise
    Very good cleanliness
    7.6 rating for cleanliness
    • 410 meters to public transportation

    • 140 meters to the beach

    • Located in heart of Gold Coast

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 98% of all properties in Gold Coast in the last 24 hoursCompared to 2,848 Gold Coast properties at Agoda for various dates
    Property ranking|Compared to 2,848 Gold Coast properties
    See all rankings
    Room comfort score
    9.0/10
    Room size
    170 sqm.
    Cheapest price score
    Value for money score
    8.5/10
    Better than
    99
    %
    of Gold Coast properties
    Bigger than
    99
    %
    of Gold Coast properties
    Better than
    98
    %
    of Gold Coast properties
    Better than
    96
    %
    of Gold Coast properties
    Value for money8.5
    Distance to city center3km
    Location rating8.9
    Nearest airportGold Coast Airport (OOL)
    Distance to airport18.8 km

    Rooms available at The Penthouses

    9.0
    Excellent
    Room comfort & quality
    3-Bedroom Ocean View Apartment
    3-Bedroom Ocean View Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • Beach view
    • 2 single beds and 2 queen b...
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    2 Bedroom Ocean View Apartment
    2 Bedroom Ocean View Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • Ocean view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Deluxe Two-Bedroom Apartment with Ocean View
    Deluxe Two-Bedroom Apartment with Ocean View
    ...
    • Room size: 145 m²/1561 ft²
    • Balcony/terrace
    • 1 double bed & 2 single bed...
    Enter dates to see prices
    Deluxe Three-Bedroom Apartment
    Deluxe Three-Bedroom Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Standard Apartment, 3 Bedrooms, Kitchen (5 Nights)
    Standard Apartment, 3 Bedrooms, Kitchen (5 Nights)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Standard Apartment, 2 Bedrooms, Kitchen (2 Nights)
    Standard Apartment, 2 Bedrooms, Kitchen (2 Nights)
    ...
    • Balcony/terrace
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    Standard Apartment, 3 Bedrooms, Kitchen (1 Night)
    Standard Apartment, 3 Bedrooms, Kitchen (1 Night)
    ...
    • Balcony/terrace
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    Standard Apartment, 3 Bedrooms, Kitchen (7 Nights)
    Standard Apartment, 3 Bedrooms, Kitchen (7 Nights)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Standard Apartment, 2 Bedrooms, Kitchen (7 Nights)
    Standard Apartment, 2 Bedrooms, Kitchen (7 Nights)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Standard Apartment, 3 Bedrooms, Kitchen (3 Nights)
    Standard Apartment, 3 Bedrooms, Kitchen (3 Nights)
    ...
    • Balcony/terrace
    Enter dates to see prices
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    More about The Penthouses

    More about The Penthouses

    An overview

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    Most talked about facilities

    Housekeeping
    4 mentions
    Beach
    3 mentions
    Swimming Pool

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    8.4
    Excellent
    From 269 reviews
    Provided by verified guests of
    Agoda Reviews (26)Booking.com Reviews (243)
    Rating via Agoda8.2
    /
    10
    Cleanliness7.6
    Facilities8.0
    Location8.9
    Room comfort and quality9.0
    Service8.5
    Value for money8.5
    High score for Gold Coast

    Most recent reviews for The Penthouses

    Family with young children
    Stayed 2 nights in October 2019
    3-Bedroom Ocean View Apartment
    Review score5.6
    Needs cleaning and upgrade😌Everything the kitchen bathroom linen beds were in very sad state😞
    Trishfrom AustraliaReviewed October 30, 2019
    Family with teens
    Stayed 5 nights in July 2019
    3-Bedroom Ocean View Apartment
    Exceptional9.6
    Great location on the beachLarge 3 bedroom apartment perfect for families with a stunning view of the beach. 2km walk to caville avenue
    Bradleyfrom AustraliaReviewed July 13, 2019
    Family with young children
    Stayed 7 nights in May 2019
    3-Bedroom Ocean View Apartment
    Very good7.2
    Big place with 3 roomsBig place with 3 rooms and 2 bathroom. Nice view of the beach. Note that you have to provide your own basic needs like tissue, toilet paper, detergent, etc.
    Eefrom SingaporeReviewed May 22, 2019
    Family with young children
    Stayed 5 nights in April 2019
    3-Bedroom Ocean View Apartment
    Very good7.2
    Nice location right next to the beachWe stayed on a 3 bedroom ground floor (#2 room), some bathroom fixtures and ironing board looks like it needs a refresh. The entry door lock handle needs to be fixed as key cannot be used to lock it. The Bauhn sound bar does not always output sound (I think it goes into sleep mode if not used for a while), so had to power on manually for us to hear the TV. Found out too that their sauna does not work. Master queen bed quilt sheet had some small stains. But apart from all the minor negatives mentioned, the apartment itself is comfortable and clean enough to stay on. The apartment was more than large enough for our family of seven. Location wise it is beautiful if you are into beach access. And Hooters restaurant is only a couple of mins walk from the block.
    CaryReviewed May 01, 2019
    Family with teens
    Stayed 7 nights in April 2019
    3-Bedroom Ocean View Apartment
    Exceptional10.0
    Fantastic family accomodationThe amazing location. Fabulous staff.Generous sized apartment.
    Michaelfrom AustraliaReviewed April 24, 2019

    Reviews of The Penthouses from real guests

    Overall rating
    8.4
    Excellent
    From 269 reviews
    Provided by verified guests of
    Agoda Reviews (26)Booking.com Reviews (243)
    Rating via Agoda8.2
    /
    10
    Excellent
    Cleanliness7.6
    Facilities8.0
    Location8.9
    Room comfort and quality9.0
    Service8.5
    Value for money8.5
    High score for Gold Coast
    Rating
    9+ Exceptional (5)
    8-9 Excellent (5)
    7-8 Very Good (6)
    6-7 Good (2)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (9)
    Jun - Aug (3)
    Sep - Nov (4)
    Dec - Feb (3)
    All guests (26)
    All room types
    All languages
    Showing 19 verified guest comments
    5.6
    Trish from Australia
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 2 nights in October 2019

    Needs cleaning and upgrade😌”

    Everything the kitchen bathroom linen beds were in very sad state😞

    Reviewed October 30, 2019
    9.6
    Exceptional
    Bradley from Australia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in July 2019

    Great location on the beach”

    Large 3 bedroom apartment perfect for families with a stunning view of the beach. 2km walk to caville avenue

    Reviewed July 13, 2019
    7.2
    Very good
    Ee from Singapore
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 7 nights in May 2019

    Big place with 3 rooms”

    Big place with 3 rooms and 2 bathroom. Nice view of the beach. Note that you have to provide your own basic needs like tissue, toilet paper, detergent, etc.

    Reviewed May 22, 2019
    7.2
    Very good
    Cary
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in April 2019

    Nice location right next to the beach”

    We stayed on a 3 bedroom ground floor (#2 room), some bathroom fixtures and ironing board looks like it needs a refresh. The entry door lock handle needs to be fixed as key cannot be used to lock it. The Bauhn sound bar does not always output sound (I think it goes into sleep mode if not used for a while), so had to power on manually for us to hear the TV. Found out too that their sauna does not work. Master queen bed quilt sheet had some small stains. But apart from all the minor negatives mentioned, the apartment itself is comfortable and clean enough to stay on. The apartment was more than large enough for our family of seven. Location wise it is beautiful if you are into beach access. And Hooters restaurant is only a couple of mins walk from the block.

    Reviewed May 01, 2019
    10.0
    Exceptional
    Michael from Australia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 7 nights in April 2019

    Fantastic family accomodation”

    The amazing location. Fabulous staff.Generous sized apartment.

    Reviewed April 24, 2019
    10.0
    Exceptional
    Alicia from Australia
    Group
    3-Bedroom Ocean View Apartment
    Stayed 2 nights in October 2018

    Great view”

    The view is second to none. The apartment is huge like a house. Though dated, it's quite clean. Will come again!

    Reviewed October 10, 2018
    10.0
    Exceptional
    Vera from Australia
    Group
    3-Bedroom Ocean View Apartment
    Stayed 4 nights in August 2016

    Spacious and Clean”

    The unit is not a new property but it is spacious, clean and has a good view.

    Reviewed August 23, 2016
    7.2
    Very good
    Kelvin from Zimbabwe
    Family with teens
    2 Bedroom Ocean View Apartment
    Stayed 2 nights in February 2016

    Poor customer service”

    Very bad experience with mediocre customer care. Disrespected by one of the staff, totally uncalled for. More customer service training needed for sure. The accommodation was otherwise of high standard, with very specious clean rooms.

    Reviewed February 15, 2016
    8.0
    Excellent
    Tzer from Singapore
    Group
    2 Bedroom Ocean View Apartment
    Stayed 7 nights in July 2015

    Great view of the sea”

    Great location right next to the sea, located near Surfer's Paradise, good facilities

    Comfortable stay, near to the bus stops to main attractions, swimming pool, BBQ, tennis court, reception was very helpful.

    Reviewed July 12, 2015
    9.0
    Exceptional
    cathy-ann from Australia
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 16 nights in April 2015

    AWESOME FOR LONG STAY WITH MY FAMILY”

    Kind and pleasant staff, right on the beach, quiet

    Wonderful! If you only have one night to see the Gold Coast, go elsewhere and I recommend you stay right in the heart of where you want to be (like surfers paradise or broadbeach). But if, like me you want more than 2 nights with your family, you can't do better than the wonderful, fabulous Penthouses. We stayed a glorious 16 nights during school holidays here, right directly on the beach!! It was about a 5-10min walk to two SLSC's where there was lovely restaurants on the beach. Or about 20 minutes walk on the beach to either Broadbeach or Surfers. The staff were so friendly and wonderful (a big deal for the Gold Coast where I've found them in the past to be unilaterally rude) and there was so much for my 9 year old twins, nephew and sister and husband and I to do! Tennis Court, table tennis, pool, spa, beach, walks to nearby parks, bike riding. And of course we went to theme parks etc etc. I really can't recommend this place enough, if you are in a terrible rush and want to see the Gold Coast like NOW, stay at Surfers. If you want a lovely, nice place to stay and see the GC without stress, stay here!!!

    Reviewed April 19, 2015
    7.0
    Very good
    Pip from New Zealand
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 7 nights in April 2015

    penthouse stay 15”

    Location, Size of apartment, large kitchen

    It was lovely. The view was incredible and the space in the 3 bedroom apartment was great. However, we were surprised to find out we were required to buy any extra toilet paper we might need. Only 2 rolls for a 7 day stay for 5 people was not enough, and it was a nuisance to have to buy more ourselves. Also we were only given 5 bath towels for 5 people for 7 days, which meant we had to wash the towels a few times which was also a nuisance when you're out sight seeing all day. (There is no housekeeping during your stay). However! when i called to see about purchasing a shaver from the small amount of items they sell at the front desk, the Manager told me they didn't sell them but she would find me one. And all of a sudden one was delivered to my door free of charge. That was very good service! and I really appreciated that.

    Reviewed April 18, 2015
    7.3
    Very good
    Sapii from Singapore
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 7 nights in March 2015

    Value for money n good”

    Cleanness of the rooms, Huge n comfort rm for big family(12 adults n 2 childrens), good location facing sea view.

    We feels comfort and happy stayed with a huge rooms(3rm bedroom apt unit) , its cleanness,layout/arrangment of furniture etc. A complete household appliances that allowed us to cooked our own foods, washing/drying n ironing our clothes. Suggestion to Penthhouses owner - Pls install bidet/water gun inside the toilet(beside toilet bowl)for cleaning n washing for muslim visitors.

    Reviewed March 23, 2015
    8.7
    Excellent
    brendan from Australia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 3 nights in January 2015

    Space for all”

    Very spacious, great location, on the beach

    We booked at last minute and wanted 3 bedrooms but didn't want to spend a fortune. This was great value for money. I kind of expected budget for what I paid but was very surprised. It was of great standard and the apartment was very spacious. The manager was very helpful , nothing too much trouble. I would book again

    Reviewed January 25, 2015
    8.7
    Excellent
    neil from Australia
    Family with teens
    2 Bedroom Ocean View Apartment
    Stayed 6 nights in September 2014

    great location and huge rooms”

    right on the beach, very large rooms, friendly and helpful staff

    I have stayed at the Penthouses many times over the years. The rooms are maintained to a high standard and renovated regularly and it's a great place for a family holiday with friendly and helpful staff

    Reviewed November 25, 2014
    9.0
    Exceptional
    Chong from Malaysia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 5 nights in May 2014

    Enjoyed”

    Location, quiet and convinience
    Reviewed June 04, 2014
    7.7
    Very good
    Punit from India
    Family with young children
    Stayed 3 nights in May 2014

    Great holiday..and great place to stay”

    Close to surfers shopping centre but enough distance to stay out of noise Excellent room configuration for families Excellent customer service from Carol

    Very good place to stay. Carol was very good to inform us anything we want and also made sure that we were comfortable there.

    Reviewed May 27, 2014
    8.3
    Excellent
    Caressa from Australia
    Group
    Stayed 3 nights in January 2013

    High rise buildings, affordable with great views.”

    Door step on to the beach. Close to shops and restaurants. Affordable.

    transferred to this apartment after out flight got cancelled because of the floods and cyclone in jan. this apartment was furnished perfectly, clean, and had the best views of the beach. the rooms were comfortable, the kitchen and the lounge room were also great for the cookups with mates and bonding time and indoor games. the staff was also very helpful and hospitable. wouldn't mind staying here again.

    Reviewed February 15, 2013
    7.0
    Very good
    HENG from Singapore
    Family with young children
    Stayed 9 nights in November 2012

    Rooms are big”

    Loved the beach front view and its bog rooms

    The Penthouses is very closely located to the beach. Basically, your view is the beach front. Although the apartments are a little bit old, but the rooms are big. The carpark only allows a car height of 2m. This means that a MPV may not be able to go into the basement carpark, which happend to us. Luckily, we were allowed to park at the temporary lots for check-in which is a nice gesture by the manager. The apartment have washing machine, dryer, cooker hood, microwave oven, baking oven, fridge, and all the cooking utencils. You just need to buy some groceries and you can cook up all meals. Do not that its best you have a clean up of the apartment even if it has been cleaned as the floor were still sandy.

    Reviewed November 19, 2012
    10.0
    Exceptional
    gan from Malaysia
    Group
    3-Bedroom Ocean View Apartment
    Stayed 3 nights in May 2018

    good……best ……好……bagus”

    很好,会再来一次

    Reviewed May 24, 2018
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    • Excellent location
    • SkyPoint Observation Deck
    • Florida Gardens Light Rail Station is within 0.43 km