The Phoenix Hotel Yogyakarta
The Phoenix Hotel Yogyakarta
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8.8
Excellent

"Nice and clean hotel."

Fabian L.

|

October 19, 2016

Superior Heritage 1 Queen Size Bed - Bed The Phoenix Hotel Yogyakarta
Superior Heritage 1 Queen Size Bed - Bed
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Lobby The Phoenix Hotel Yogyakarta
Lobby
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Interior view The Phoenix Hotel Yogyakarta
Interior view
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Interior view The Phoenix Hotel Yogyakarta
Interior view
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See map The Phoenix Hotel Yogyakarta
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Excellent
Location
8.6
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What guests are saying:
Perfectly located, and a mostly wonderful staff.
Louis J. from Hong Kong
Couple
Definately would stay here again, great location, staff grea...
joanne from Australia
Solo traveler
We enjoyed our 4-nights at Phoenix Hotel. The room was spacious and comfortable. The breakfast was excellent. The staff was helpful arranging tours and transportation. The location is convenient by taxi to other parts of Yogyakarta.
Jay from United States
Couple
Heritage building combines modernity with tradition antique ambiance. Friendly staff & great service. Lovely fountain & fantastic swimming pool. Beautiful & Cozy room. Delicious & variety breakfast.
Lynn from Singapore
Family with young children
the hotel staff performance is the best, great restorant, nice room fast internet wifii service. the room itself is good n comfort bed in the tugu of yogyakarta. not many thing to do in surrounding but you can get easily to anywhere with public transport
Tabitha from Indonesia
Business traveler
The hotel has a charm of a bygone era, like the Raffles in SG or Angkor Wat. The breakfast food could be better quality, it has that 3* quality where they put quantity and variety without the quality: soggy waffles, bland nasi goreng. The staff are nice and helpful.
Utami from France
Couple
Super nice hotel. Worth the price. Spa and massage was great and super relaxing. Breakfast buffet was varied and yummy. Staff super helpful and accommodating. Bed was extra comfortable. Love the complimentary earplugs.
Edita from Philippines
Couple
the room is very clean n comfort bed, all the staff is very friendly, it is the central of yogyakarta, not many thing to see but is easy to get transport anywhere you want, yhe swimming pool is very nice
Tabitha from Indonesia
Business traveler

The Phoenix Hotel Yogyakarta

Excellent location
- 40 meters from city center
- What's nearby?
Excellent
From 2475 reviewsSee what guests said
8.7
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money8.6
Distance to city center0 Km
Location rating8.6
Nearest airportAdisucipto International Airport (JOG)
Distance to airport7.6 km
  • 870 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Yogyakarta

Select your room
8.9
Excellent
Room comfort & quality
Don't miss out!3 travelers have booked today.
Suite 1 King Bed Sofa Executive
Suite 1 King Bed Sofa Executive
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Legacy 1 King Size Bed
Deluxe Legacy 1 King Size Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Deluxe Legacy 2 Single Beds
Deluxe Legacy 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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1 King Bed Executive
1 King Bed Executive
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Heritage 1 Queen Size Bed
Superior Heritage 1 Queen Size Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Deluxe Legacy King Room with Pool View (3 Adults)
Deluxe Legacy King Room with Pool View (3 Adults)
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Deluxe Legacy King or Twin Room (3 Adults)
Deluxe Legacy King or Twin Room (3 Adults)
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 super king bed or 2 singl...
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Phoenix Executive King Room (3 Adults)
Phoenix Executive King Room (3 Adults)
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 super king bed
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Legendary King Suite (3 Adults)
Legendary King Suite (3 Adults)
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
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Have a question for The Phoenix Hotel Yogyakarta?

What people love about the property

  • 8.8
    Excellent

    "We had a wonderful stay in this hotel.Nice ambience"

    saliman Y.

    |

    October 26, 2016

  • 7.6
    Very good

    "Enjoy my stay here"

    Nita

    |

    June 28, 2017

  • 8.4
    Excellent

    "Very nice and charming hotel."

    Aninda

    |

    April 28, 2017

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More about The Phoenix Hotel Yogyakarta

More about The Phoenix Hotel Yogyakarta

9.2
Exceptional

"Nice swimming pool."

Tan

|

April 29, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"Nice people, nice place and clean."

Listiari

|

January 29, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2475)Booking.com Reviews (929)
8.7
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality8.9
Service8.8
Value for money8.6
Provided by verified guests of Agoda
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Showing 2247 verified guest comments
12345
8.8
Excellent
Gary
Solo traveler
Superior Heritage 1 Queen Size Bed
Stayed 1 night in January 2019
Lovely historic colonial hotel”
The room was quite small but it was adequate for me as I was travelling alone. Comfy beds and pillows. Lovely outdoor pool and really friendly staff. Great selection of food for breakfast and dinner with live music.
Reviewed January 14, 2019
Dear Gary, Thank you for dedicating the time to share your memorable experience. We are delighted to learn that you loved the comfy beds and pillows, lovely pool, friendly staff, great selections of food at breakfast and dinner, and live music in the evening. Nothing is better than welcoming you back for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded January 16, 2019
The Phoenix Hotel Yogyakarta
8.4
Excellent
nan from Indonesia
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in January 2019
Great little gam in the city ”
Stayed this hotel many times, still one of best in town, good breakfast and service as well. Downstairs Music at night could be little noisy until 10:30 but hotel prepared earplugs for you. Overall it is still good hotel to staying in Yogya.
Reviewed January 07, 2019
Dear nan, A big thank you for the feedback and compliments to our loyal guest! We are thrilled to learn that you keep coming back for more and enjoy the breakfast and service even more so in each of your stay. Nothing beats a positive review from our loyal guest and it is our hope to welcome you back again soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded January 10, 2019
The Phoenix Hotel Yogyakarta
8.4
Excellent
Renaldi from Indonesia
Couple
Deluxe Legacy 1 King Size Bed
Stayed 3 nights in December 2018
Nice heritage hotel with good value”
Located in the old city center but not where the current happening spots are. Beautifully designed based on an old hotel (100th anniversary of the building next year in 2019). Service was not perfect but acceptable. All staff are friendly and helpful. Finding transportation to and fro was easy because the hotel is well known. We chose this hotel because we didnt want to stay in a modern hotel and because the Phoenix rooms have balconies where we could enjoy our breakfast in. F&B quality was only average, even for the traditional dishes. We stayed for 4 nights at a cost of about 400USD net.
Reviewed December 26, 2018
Dear Renaldi, Thank you for sharing your experience following your stay with us. It is nice to learn that you loved the central location, beautiful design of a 100-year-old hotel, friendly and helpful service, and ease of transportation. Thank you for highlighting the service and F&B quality, these will certainly enable us to improve our service and facilities to better meet the needs of our guests. We look forward to welcoming you back soon for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded January 12, 2019
The Phoenix Hotel Yogyakarta
10.0
Exceptional
STEVEN from Indonesia
Couple
Superior Heritage 1 Queen Size Bed
Stayed 1 night in November 2018
Heritage building and nice hotel”
Really nice hotel , heritage building, well maintain. Breakfast is super good, plenty of choice (including the healthy choice). Room is clean, nice decor. Staff really helpful. My wife left her cosmetic in the fridge, while we already reached Magelang, we arrange to pick up at the hotel 3 days later. And yes, she got back her cosmetic. Thank you so much Phoenix Hotel. Will be back for sure!
Reviewed November 21, 2018
Dear STEVE, Thank you very much for sharing your memorable experience staying at The Phoenix Hotel Yogyakarta. It is great to learn that you truly enjoyed your time here and loved this beautifully maintained hotel that comes with superb breakfast, clean room, nice decor, and helpful staff. We cannot wait to welcome you back for another exceptional experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded November 21, 2018
The Phoenix Hotel Yogyakarta
10.0
Exceptional
John from United Kingdom
Couple
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in November 2018
Top Class Hotel with Excellent Facilities”
The Phoenix is a quality act and delivers excellent performance befitting a hotel of its past pedigree. Excellent service from staff. We were initially given a "smoking" bedroom but when we pointed out that we had asked for on-smoking our rooms was changed immediately. Breakfast was among the best we have had in 5 months+ of travelling. A good location in Yogya and ideal base for Boroudur & Pramanan. Recommended.
Reviewed November 07, 2018
Dear John, On behalf of The Phoenix Hotel Yogyakarta - MGallery By Sofitel, I would like to express our gratitude to thank you for sharing your memorable experience with us. We are pleased learning that you enjoyed the excellent service from the staff, best breakfast, and central location. Your compliments truly boost the spirit of the entire team and we would be more than happy to welcome you back for another memorable experience. Best regards, Francisca Imas Soraya Guest Experience Manager
Responded November 11, 2018
The Phoenix Hotel Yogyakarta
8.4
Excellent
Mihye from Singapore
Family with young children
Superior Heritage 1 Queen Size Bed
Stayed 4 nights in October 2018
Heritage building ”
The hotel is a beautiful heritage building. The main street is nearby, around 15-20 min by walking. Some might find it a bit far away but I find it nice because Malioboro is a bit crowded and noisy. The room is clean. But wifi connection is not the best condition, which was just enough for checking emails. It was hard for watching streaming pages or image-heavy webpages. All the staff members are kind and helpful. I find breakfast ok. Coffee was really good. Hope they offer fresh milk or cream for coffee instead of creamers. An ATM and a big bank is just next to the hotel. Thus, it was convenient for us to withdraw Indonesian money. Entrance tickets for famous places are quite expensive, such as one adult for 30-40 US dollars. I became to run out of money soon but it was nice that the hotel was just next to the bank. Overall, the hotel is a quiet and tranquil place and I appreciate the efforts to keep the old building and atmosphere.
Reviewed October 29, 2018
Dear Mihye, Thank you very much for sending us lovely feedback following your stay at The Phoenix Hotel Yogyakarta. It is great to learn that you loved this heritage building, central location, clean room, helpful and friendly staff, good breakfast, good coffee, and ATM facility nearby. We very much appreciate the highlights on the WiFi connection, fresh milk and cream on breakfast. We will further review your feedback and improve our quality of service and facilities to better meet the needs of our guests. We hope to have the pleasure of welcoming you back. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded November 05, 2018
The Phoenix Hotel Yogyakarta
8.0
Excellent
Bismo from Indonesia
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in September 2018
We like most the atmosphere of the hotel - back to colonial architecture and the services ”
Very good services, fast check-in check out, good restaurant and bar, lots of options for food during breakfast or buffet dinner, tasted was not that excellent but okey, bed room was okey, shower/ toilet can be improved, overall good experiences.
Reviewed October 19, 2018
Dear Bismo, Thank you very much for sharing your memorable experience following your stay at The Phoenix Hotel Yogyakarta. It is nice to learn that you enjoyed the service, efficiency of check ins and outs, good restaurant and bar, widespread buffets, and bedroom. Thank you for highlighting the need to improve the shower/toilet area. We hope to have the pleasure of welcoming you back. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded October 24, 2018
The Phoenix Hotel Yogyakarta
9.2
Exceptional
Mahadzir from Malaysia
Family with teens
Superior Heritage 1 Queen Size Bed
Stayed 4 nights in September 2018
Beautiful hotel with great service and good facilities ”
The colonial architecture is beautiful and staff are great, always attentive and respond quick to requests. The hotel could improve on breakfast menu. I was there for 5 days and the breakfast spread is largely similar every morning. Otherwise, definitely a great place to stay at for a relaxing excursion in Jogja.
Reviewed September 16, 2018
Dear Mahadzir, Thank you for sharing such a pleasant experience. We're glad that you loved this colonial building as well as attentive staff. The breakfast spread menu vary each morning with different main courses and healthy corner menu. But of course we have standard breakfast menu that match western and local cuisine. Thank you once again for your feedback, we look forward to welcoming you back for another relaxing stay. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded October 02, 2018
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Meena from United States
Couple
Deluxe Legacy 1 King Size Bed
Stayed 1 night in September 2018
Exceptional”
Great one night short stay at Phoenix hotel. Didn’t use any of their amenities like pool, spa or gym. Room was comfortable and clean. Facilities are older but clean. Staff was very helpful at all times. Great location to explore marlioboro market and sultan palace etc. Didn’t try their restaurant but the bar was decent. Would stay again if I’m the area.
Reviewed September 06, 2018
Dear Meena, Thank you for your feedback! We're glad that you had a memorable stay with us and found the location central, the room clean and comfy, and the bar decent for a relaxing evening. We look forward to welcoming you back for a longer experience. Best regards, Francisca Imas Soraya Guest Experience Manager
Responded September 30, 2018
The Phoenix Hotel Yogyakarta
9.2
Exceptional
Aditya from Indonesia
Family with young children
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in August 2018
Great location with classic old Javanesse property”
Having a very very pleasant location nearby Tugu. With classic Javanesse style interior always be my favourite place in Jogjakarta. Staffs are super friendly, rooms are neat however a bit old furniture you can find. If you like classic and heritage scenery it will works for you. Except some ‘squeaking’ noise of the furniture when you open the cupboard or bathroom door may not be good for you, they are classic anyway. Food are typically on 5 star hotel standard, taste good I enjoy it every day.
Reviewed August 25, 2018
Dear Aditya, Thank you for staying at The Phoenix Hotel Yogyakarta. It was truly our great pleasure to serve you and knowing that the central location, Javanese style interior, friendly staff, and good food gave you comfort made every effort worthy. We would be more than happy to host your next stay in this heritage hotel. Best regards, Francisca Imas Soraya Guest Experience Manager
Responded August 26, 2018
The Phoenix Hotel Yogyakarta
8.0
Excellent
Lewi from Indonesia
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in July 2018
Satisfied with a little note.”
The waitress in morning breakfast served me with Kopi Tubruk, with her own choice without asking and confirming it to me, but unfortunately it tasted awful (taste like fungus) and it made me think why didn't she just bring me the normal coffee from the machine. Is it because I am Indonesian??? She/he needs more training from the management to be more communicative and sensitive. That's all.
Reviewed August 01, 2018
Dear Lewi, Thank you for sharing your recent experience. We are disappointed learning that we have let down a valued guest; please allow me to express our sincerest apology. I am sure that you understand it wasn't our usual service standard and please rest assured that the management team has investigated the issue to prevent future occurrence. We sincerely hope to be able to serve you better in the future. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded August 05, 2018
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Andries from Belgium
Couple
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in July 2018
Excellent in every possible way.”
We realy loved this hotel. The building itself is worth a visit but what realy makes the hotel excell is the staff. They work so hard to please the guests in any possible way! We will definitely come again!!!
Reviewed July 31, 2018
Dear Andries , Thank you for such a lovely review! It is great to know that it was an excellent experience for you to stay with us. The whole staff members are beyond happy to receive your compliments for their hard work. We can't wait to have you here again and very much look forward to your next visit. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded August 05, 2018
The Phoenix Hotel Yogyakarta
9.6
Exceptional
Krister from United States
Couple
1 King Bed Executive
Stayed 16 nights in November 2018
Love This Hotel!”
Have stayed here twice. The hotel is wonderful and a great place to stay for the money. Staff is very friendly and accommodating. Breakfast is superb! Well worth the money and a very pleasing atmosphere in all aspects. If there is one thing to complain about is the inconsistency in their training of Housekeeping staff . Had to notify the front desk multiple times during the stay of Housekeeping not replacing towels, soap and other room amenities that were used. Someone actually broke the teapot during cleaning. It also seemed they occasionally though only one person occupied the room instead of two. It took almost the entire two week stay to get them "on the ball". Will however come back again and will definitely recommend the place to anyone visiting Yogyakarta.
Reviewed December 18, 2018
Dear Krister, Thank you very much for sharing your memorable experience following your second stay at The Phoenix Hotel Yogyakarta. We are delighted to welcome you back this second time around and it is wonderful to learn that you found this hotel value for money, particularly because of its friendly staff, and superb breakfast with pleasing atmosphere. Thank you for highlighting the inconsistency of the housekeeping staff. Your feedback is significant for our improvement and we have shared it to the entire team to better meet the needs of our guests. We look forward to welcoming you back for another memorable experience soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded December 23, 2018
The Phoenix Hotel Yogyakarta
8.8
Excellent
Er-Vin from Singapore
Solo traveler
Superior Heritage 1 Queen Size Bed
Stayed 5 nights in October 2018
Excellent”
Luxurious Hotel at affordable price. Location is a bit north of Malioboro but walkable. Facilities such as pools and gym can be used for free. Friendly staff that makes your day and most importantly clean rooms.
Reviewed October 27, 2018
Dear Er-Vin, We very much appreciate the time you have taken to share your experience with us. It's nice to learn that you loved this hotel that comes with value for money, central location, free usage of facilities, friendly staff, and clean rooms. It is our hope to welcome you back soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded October 28, 2018
The Phoenix Hotel Yogyakarta
8.4
Excellent
Tamy from Indonesia
Couple
Superior Heritage 1 Queen Size Bed
Stayed 1 night in July 2018
Excellent”
it is a good place, great staff, a very heritage place. the main building is almost 100 years old. we expected to be placed in the new building - which was the 1 that was in the pictures. but probably because of the type of room we booked, we were put in the old/main building which has a view to the new building & parking lot 😑. Maybe it should be in the description, so people can choose better next time. And in my room (333), the shower has a leakage, which is not disturbing, but a waste of water..
Reviewed July 22, 2018
Dear Tamy, Thank you so much for taking the time to write a review following your stay at our hotel. I am sorry that your experience related to the room type did not meet your expectations. We have two buildings; the rooms in the first wing are the special rooms dated back from the 1930, and the rooms in the second wing are new ones. Thank you for sharing the need to improve the shower quality in room 333. We very much appreciate your help for us do better and we hope we would be able to better serve you in the future. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded July 22, 2018
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Grace from Singapore
Solo traveler
Deluxe Legacy 2 Single Beds
Stayed 2 nights in August 2018
Fantastic hotel with a history”
I simply cannot find fault with this hotel. It’s staff are excellent and friendly. They are attentive and efficient. I particularly appreciate the friendly escort, Tanu, the concierge staff as well as Ayu, who has presented the hotel’s history very well. However, I have to say “thank you” to the gentleman (staff) who asked if I would like to know the history of the hotel. // I enjoyed my room and the environment very much. I thank all the staff who have attended to me but apologize for not asking and remembering every name.
Reviewed August 29, 2018
We are all beyond happy knowing that you had a memorable stay with us and many thanks for your compliments for our service that contributed to your wonderful time in Yogyakarta. Tanu, Ayu, and the rest of the staff members are delighted by your feedback and we're glad that you got a glimpse into the hotel history and enjoyed the room and ambiance offered. We very much look forward to your next visit for another exceptional experience. Best regards, Francisca Imas Soraya Guest Experience Manager
Responded September 02, 2018
The Phoenix Hotel Yogyakarta
9.2
Exceptional
Syafiq from Singapore
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in November 2018
TOP notch but needs a revamp”
Beautiful rooms, sumptuous breakfast but some fittings in the rooms are falling apart. Hotel has an old world charm but needs a revamp. Staff are well trained and very helpful.
Reviewed December 17, 2018
Dear Syafiq, Thank you for dedicating the time to write a review. We are thrilled to learn that you very much enjoyed the beautiful rooms, sumptuous breakfast, helpful staff, and hotel charm. Thank you for highlighting some fittings in the rooms, your feedback has been shared to the management team for improvement. We cannot wait to welcome you back for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded December 23, 2018
The Phoenix Hotel Yogyakarta
8.0
Excellent
Datin from Malaysia
Family with teens
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in November 2018
Very good”
Enjoy my stay in a very great hotel. The Staffs very friendly and Breakfast is very good.
Reviewed November 23, 2018
Dear Datin, Thank you very much for sharing your experience! It's nice to learn that you enjoyed your stay, particularly because of the friendly staff and good breakfast. We look forward to welcoming you back soon. Best regards, Francisca Imas Soraya Guest Experience Manager
Responded November 24, 2018
The Phoenix Hotel Yogyakarta
8.8
Excellent
WENXIAN from Malaysia
Group
Superior Heritage 1 Queen Size Bed
Stayed 1 night in November 2018
Excellent”
Very nice environment and excellent breakfast. Slight walking distance to Malioboro street. Friendly staff and delicious welcome drinks & snacks.
Reviewed November 12, 2018
Dear WENXIAN, Thank you very much for sending us a lovely review! We are glad that you enjoyed the nice environment, excellent breakfast, central location, friendly staff, and delicious welcome drinks and snacks. We hope to have the pleasure of welcoming you back. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded November 21, 2018
The Phoenix Hotel Yogyakarta
9.6
Exceptional
Ian from Vietnam
Couple
Superior Heritage 1 Queen Size Bed
Stayed 4 nights in October 2018
Excellent hotel!”
This place really is as amazing as it appears in the photos but, what you cannot see, are the amazing staff. Literally any difficulty we had, they went out of their way to make it right.
Reviewed October 30, 2018
Dear Ian, Nothing makes us happier than knowing that it was an amazing experience for you to stay at The Phoenix Hotel Yogyakarta. We are pleased to know that the picturesque hotel is just as pretty as it is in pictures. Behind it, our friendly staff will be more than happy to accommodate your needs even more so. We cannot wait to welcome you back for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
Responded November 05, 2018
The Phoenix Hotel Yogyakarta
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  • Excellent location
  • Jalan Malioboro Street
  • Tugu Railway Station is within 0.87 km