The Phoenix Hotel Yogyakarta

The Phoenix Hotel Yogyakarta

Jalan Jenderal Sudirman No. 9, Yogyakarta City Center, Yogyakarta, Indonesia, 55233
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Superior Heritage 1 Queen Size Bed - Bed The Phoenix Hotel Yogyakarta
Superior Heritage 1 Queen Size Bed - Bed
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    Lobby The Phoenix Hotel Yogyakarta
    Interior view The Phoenix Hotel Yogyakarta
    Interior view The Phoenix Hotel Yogyakarta
    Deluxe Legacy 1 King Size Bed The Phoenix Hotel Yogyakarta
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     The Phoenix Hotel Yogyakarta

    Guest reviews

    8.7
    Excellent
    /10
    (2512 reviews)See what guests said
    9.6
    Exceptional

    "The hotel is wonderful and a great place to stay for the mon..."

    Krister

    -

    December 18, 2018

    8.9
    Excellent cleanliness
    Recommended by 94% of guests

    Property highlights

    Things you'll love

    • 870 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Yogyakarta

    Excellent
    Location
    8.6
    See map
    Excellent location - 40 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Tugu Yogyakarta170 m
  • Dowa Bag & Factory210 m
  • Mesjid Agung Suhada410 m
  • Empire XXI Cineplex420 m
  • Kranggan Market490 m
  • Parkway Hospital500 m
  • Yogyakarta Monument570 m
  • R B Pura Raharja620 m
  • Kotabaru Village650 m
  • Universitas Taman Siswa660 m
  • Value for money8.6
    Distance to city center0 Km
    Location rating8.6
    Nearest airportAdisucipto International Airport (JOG)
    Distance to airport7.6 km
    Select your room
    8.9
    Excellent
    Room comfort & quality
    Suite 1 King Bed Sofa Executive
    Suite 1 King Bed Sofa Executive
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Legacy 1 King Size Bed
    Deluxe Legacy 1 King Size Bed
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Legacy 2 Single Beds
    Deluxe Legacy 2 Single Beds
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 King Bed Executive
    1 King Bed Executive
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Superior Heritage 1 Queen Size Bed
    Superior Heritage 1 Queen Size Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Legacy King Room with Pool View
    Deluxe Legacy King Room with Pool View
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Deluxe Legacy King or Twin Room
    Deluxe Legacy King or Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Phenix Executive King Room
    Phenix Executive King Room
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Legendary King Suite
    Legendary King Suite
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    Enter dates to see prices
    Have a question for The Phoenix Hotel Yogyakarta?

    What people love about the property

    • 7.2
      Very good

      "Pros: Breakfast was good, variety of choices."

      Khai S.

      |

      December 4, 2018

    • 8.0
      Very good

      "Enjoy my stay in a very great hotel."

      Datin M.

      |

      November 23, 2018

    • 8.8
      Excellent

      "Very nice environment and excellent breakfast."

      WENXIAN

      |

      November 12, 2018

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    More about The Phoenix Hotel Yogyakarta

    More about The Phoenix Hotel Yogyakarta

    8.4
    Excellent

    "Great location and friendly staff."

    Irene

    |

    October 8, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "All staff are friendly and helpful."

    Renaldi

    |

    December 26, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2512)Booking.com Reviews (933)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location8.6
    Room comfort and quality8.9
    Service8.8
    Value for money8.6
    Provided by verified guests of Agoda
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    All guests (2512)
    All room types

    Show reviews that mention 

    Showing 2262 verified guest comments
    12345
    10.0
    Exceptional
    Khairul from Singapore
    Couple
    Stayed 8 nights in February 2019
    Deserves its 5 stars”
    Great location with food nearby. Around 900m to 1 I’m to malioboro. Just take the beca if you lazy to walk. Rooms great. Nice staff. Fantastic architecture of olden days.
    Reviewed March 01, 2019
    Dear Khairul, Thank you for sharing your memorable experience following your stay with us. We are glad that you enjoyed the prime location, great room, nice staff, and fantastic architecture. It would be such a pleasure to personally welcome you back to The Phoenix Hotel Yogyakarta. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded March 03, 2019
    The Phoenix Hotel Yogyakarta
    8.8
    Excellent
    Gary
    Solo traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 1 night in January 2019
    Lovely historic colonial hotel”
    The room was quite small but it was adequate for me as I was travelling alone. Comfy beds and pillows. Lovely outdoor pool and really friendly staff. Great selection of food for breakfast and dinner with live music.
    Reviewed January 14, 2019
    Dear Gary, Thank you for dedicating the time to share your memorable experience. We are delighted to learn that you loved the comfy beds and pillows, lovely pool, friendly staff, great selections of food at breakfast and dinner, and live music in the evening. Nothing is better than welcoming you back for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded January 16, 2019
    The Phoenix Hotel Yogyakarta
    8.4
    Excellent
    nan from Indonesia
    Business traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 3 nights in January 2019
    Great little gam in the city ”
    Stayed this hotel many times, still one of best in town, good breakfast and service as well. Downstairs Music at night could be little noisy until 10:30 but hotel prepared earplugs for you. Overall it is still good hotel to staying in Yogya.
    Reviewed January 07, 2019
    Dear nan, A big thank you for the feedback and compliments to our loyal guest! We are thrilled to learn that you keep coming back for more and enjoy the breakfast and service even more so in each of your stay. Nothing beats a positive review from our loyal guest and it is our hope to welcome you back again soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded January 10, 2019
    The Phoenix Hotel Yogyakarta
    8.4
    Excellent
    Renaldi from Indonesia
    Couple
    Stayed 3 nights in December 2018
    Nice heritage hotel with good value”
    Located in the old city center but not where the current happening spots are. Beautifully designed based on an old hotel (100th anniversary of the building next year in 2019). Service was not perfect but acceptable. All staff are friendly and helpful. Finding transportation to and fro was easy because the hotel is well known. We chose this hotel because we didnt want to stay in a modern hotel and because the Phoenix rooms have balconies where we could enjoy our breakfast in. F&B quality was only average, even for the traditional dishes. We stayed for 4 nights at a cost of about 400USD net.
    Reviewed December 26, 2018
    Dear Renaldi, Thank you for sharing your experience following your stay with us. It is nice to learn that you loved the central location, beautiful design of a 100-year-old hotel, friendly and helpful service, and ease of transportation. Thank you for highlighting the service and F&B quality, these will certainly enable us to improve our service and facilities to better meet the needs of our guests. We look forward to welcoming you back soon for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded January 12, 2019
    The Phoenix Hotel Yogyakarta
    9.2
    Exceptional
    Abhishek from India
    Couple
    Stayed 3 nights in November 2018
    Great boutique hotel.”
    The room was very comfortable and the staff very polite. We really enjoyed the hotel’s collection of art objects and decor. They have a live band playing in the evenings in the restaurant and that made our evenings very cheerful.
    Reviewed February 16, 2019
    Dear Abhishek, Thank you very much for your candid review about our hotel. It is always nice to receive compliments and knowing that you had the best experience during your stay with us. Thank you for highlighting the comfortable room, polite staff, hotel's art collections, and live band during evening buffet. It would be such a pleasure to personally welcome you back to The Phoenix Hotel Yogyakarta. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded March 03, 2019
    The Phoenix Hotel Yogyakarta
    10.0
    Exceptional
    Harriet from United States
    Solo traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 5 nights in February 2019
    Marvelous hotel, staff, decor and facilities outstanding !”
    Beautiful decor reflecting the arts of Java, attentive, friendly and helpful staff. An excellent all round experience.
    Reviewed February 27, 2019
    Dear Harriet, We are beyond happy that you found tranquility in the heart of Yogyakarta at The Phoenix Hotel. It is nice to be part of your memorable experience and we are glad that you enjoyed the beauty of this heritage building, art collections, and attentive staff. It would be such a pleasure to personally welcome you back to The Phoenix Hotel Yogyakarta. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded March 03, 2019
    The Phoenix Hotel Yogyakarta
    10.0
    Exceptional
    STEVEN from Indonesia
    Couple
    Superior Heritage 1 Queen Size Bed
    Stayed 1 night in November 2018
    Heritage building and nice hotel”
    Really nice hotel , heritage building, well maintain. Breakfast is super good, plenty of choice (including the healthy choice). Room is clean, nice decor. Staff really helpful. My wife left her cosmetic in the fridge, while we already reached Magelang, we arrange to pick up at the hotel 3 days later. And yes, she got back her cosmetic. Thank you so much Phoenix Hotel. Will be back for sure!
    Reviewed November 21, 2018
    Dear STEVE, Thank you very much for sharing your memorable experience staying at The Phoenix Hotel Yogyakarta. It is great to learn that you truly enjoyed your time here and loved this beautifully maintained hotel that comes with superb breakfast, clean room, nice decor, and helpful staff. We cannot wait to welcome you back for another exceptional experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded November 21, 2018
    The Phoenix Hotel Yogyakarta
    10.0
    Exceptional
    John from United Kingdom
    Couple
    Superior Heritage 1 Queen Size Bed
    Stayed 3 nights in November 2018
    Top Class Hotel with Excellent Facilities”
    The Phoenix is a quality act and delivers excellent performance befitting a hotel of its past pedigree. Excellent service from staff. We were initially given a "smoking" bedroom but when we pointed out that we had asked for on-smoking our rooms was changed immediately. Breakfast was among the best we have had in 5 months+ of travelling. A good location in Yogya and ideal base for Boroudur & Pramanan. Recommended.
    Reviewed November 07, 2018
    Dear John, On behalf of The Phoenix Hotel Yogyakarta - MGallery By Sofitel, I would like to express our gratitude to thank you for sharing your memorable experience with us. We are pleased learning that you enjoyed the excellent service from the staff, best breakfast, and central location. Your compliments truly boost the spirit of the entire team and we would be more than happy to welcome you back for another memorable experience. Best regards, Francisca Imas Soraya Guest Experience Manager
    Responded November 11, 2018
    The Phoenix Hotel Yogyakarta
    8.4
    Excellent
    Mihye from Singapore
    Family with young children
    Superior Heritage 1 Queen Size Bed
    Stayed 4 nights in October 2018
    Heritage building ”
    The hotel is a beautiful heritage building. The main street is nearby, around 15-20 min by walking. Some might find it a bit far away but I find it nice because Malioboro is a bit crowded and noisy. The room is clean. But wifi connection is not the best condition, which was just enough for checking emails. It was hard for watching streaming pages or image-heavy webpages. All the staff members are kind and helpful. I find breakfast ok. Coffee was really good. Hope they offer fresh milk or cream for coffee instead of creamers. An ATM and a big bank is just next to the hotel. Thus, it was convenient for us to withdraw Indonesian money. Entrance tickets for famous places are quite expensive, such as one adult for 30-40 US dollars. I became to run out of money soon but it was nice that the hotel was just next to the bank. Overall, the hotel is a quiet and tranquil place and I appreciate the efforts to keep the old building and atmosphere.
    Reviewed October 29, 2018
    Dear Mihye, Thank you very much for sending us lovely feedback following your stay at The Phoenix Hotel Yogyakarta. It is great to learn that you loved this heritage building, central location, clean room, helpful and friendly staff, good breakfast, good coffee, and ATM facility nearby. We very much appreciate the highlights on the WiFi connection, fresh milk and cream on breakfast. We will further review your feedback and improve our quality of service and facilities to better meet the needs of our guests. We hope to have the pleasure of welcoming you back. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded November 05, 2018
    The Phoenix Hotel Yogyakarta
    8.0
    Excellent
    Bismo from Indonesia
    Business traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 2 nights in September 2018
    We like most the atmosphere of the hotel - back to colonial architecture and the services ”
    Very good services, fast check-in check out, good restaurant and bar, lots of options for food during breakfast or buffet dinner, tasted was not that excellent but okey, bed room was okey, shower/ toilet can be improved, overall good experiences.
    Reviewed October 19, 2018
    Dear Bismo, Thank you very much for sharing your memorable experience following your stay at The Phoenix Hotel Yogyakarta. It is nice to learn that you enjoyed the service, efficiency of check ins and outs, good restaurant and bar, widespread buffets, and bedroom. Thank you for highlighting the need to improve the shower/toilet area. We hope to have the pleasure of welcoming you back. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded October 24, 2018
    The Phoenix Hotel Yogyakarta
    9.2
    Exceptional
    Mahadzir from Malaysia
    Family with teens
    Superior Heritage 1 Queen Size Bed
    Stayed 4 nights in September 2018
    Beautiful hotel with great service and good facilities ”
    The colonial architecture is beautiful and staff are great, always attentive and respond quick to requests. The hotel could improve on breakfast menu. I was there for 5 days and the breakfast spread is largely similar every morning. Otherwise, definitely a great place to stay at for a relaxing excursion in Jogja.
    Reviewed September 16, 2018
    Dear Mahadzir, Thank you for sharing such a pleasant experience. We're glad that you loved this colonial building as well as attentive staff. The breakfast spread menu vary each morning with different main courses and healthy corner menu. But of course we have standard breakfast menu that match western and local cuisine. Thank you once again for your feedback, we look forward to welcoming you back for another relaxing stay. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded October 02, 2018
    The Phoenix Hotel Yogyakarta
    9.6
    Exceptional
    Krister from United States
    Couple
    Stayed 16 nights in November 2018
    Love This Hotel!”
    Have stayed here twice. The hotel is wonderful and a great place to stay for the money. Staff is very friendly and accommodating. Breakfast is superb! Well worth the money and a very pleasing atmosphere in all aspects. If there is one thing to complain about is the inconsistency in their training of Housekeeping staff . Had to notify the front desk multiple times during the stay of Housekeeping not replacing towels, soap and other room amenities that were used. Someone actually broke the teapot during cleaning. It also seemed they occasionally though only one person occupied the room instead of two. It took almost the entire two week stay to get them "on the ball". Will however come back again and will definitely recommend the place to anyone visiting Yogyakarta.
    Reviewed December 18, 2018
    Dear Krister, Thank you very much for sharing your memorable experience following your second stay at The Phoenix Hotel Yogyakarta. We are delighted to welcome you back this second time around and it is wonderful to learn that you found this hotel value for money, particularly because of its friendly staff, and superb breakfast with pleasing atmosphere. Thank you for highlighting the inconsistency of the housekeeping staff. Your feedback is significant for our improvement and we have shared it to the entire team to better meet the needs of our guests. We look forward to welcoming you back for another memorable experience soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded December 23, 2018
    The Phoenix Hotel Yogyakarta
    10.0
    Exceptional
    Meena from United States
    Couple
    Stayed 1 night in September 2018
    Exceptional”
    Great one night short stay at Phoenix hotel. Didn’t use any of their amenities like pool, spa or gym. Room was comfortable and clean. Facilities are older but clean. Staff was very helpful at all times. Great location to explore marlioboro market and sultan palace etc. Didn’t try their restaurant but the bar was decent. Would stay again if I’m the area.
    Reviewed September 06, 2018
    Dear Meena, Thank you for your feedback! We're glad that you had a memorable stay with us and found the location central, the room clean and comfy, and the bar decent for a relaxing evening. We look forward to welcoming you back for a longer experience. Best regards, Francisca Imas Soraya Guest Experience Manager
    Responded September 30, 2018
    The Phoenix Hotel Yogyakarta
    9.2
    Exceptional
    Aditya from Indonesia
    Family with young children
    Superior Heritage 1 Queen Size Bed
    Stayed 3 nights in August 2018
    Great location with classic old Javanesse property”
    Having a very very pleasant location nearby Tugu. With classic Javanesse style interior always be my favourite place in Jogjakarta. Staffs are super friendly, rooms are neat however a bit old furniture you can find. If you like classic and heritage scenery it will works for you. Except some ‘squeaking’ noise of the furniture when you open the cupboard or bathroom door may not be good for you, they are classic anyway. Food are typically on 5 star hotel standard, taste good I enjoy it every day.
    Reviewed August 25, 2018
    Dear Aditya, Thank you for staying at The Phoenix Hotel Yogyakarta. It was truly our great pleasure to serve you and knowing that the central location, Javanese style interior, friendly staff, and good food gave you comfort made every effort worthy. We would be more than happy to host your next stay in this heritage hotel. Best regards, Francisca Imas Soraya Guest Experience Manager
    Responded August 26, 2018
    The Phoenix Hotel Yogyakarta
    8.0
    Excellent
    Lewi from Indonesia
    Business traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 2 nights in July 2018
    Satisfied with a little note.”
    The waitress in morning breakfast served me with Kopi Tubruk, with her own choice without asking and confirming it to me, but unfortunately it tasted awful (taste like fungus) and it made me think why didn't she just bring me the normal coffee from the machine. Is it because I am Indonesian??? She/he needs more training from the management to be more communicative and sensitive. That's all.
    Reviewed August 01, 2018
    Dear Lewi, Thank you for sharing your recent experience. We are disappointed learning that we have let down a valued guest; please allow me to express our sincerest apology. I am sure that you understand it wasn't our usual service standard and please rest assured that the management team has investigated the issue to prevent future occurrence. We sincerely hope to be able to serve you better in the future. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded August 05, 2018
    The Phoenix Hotel Yogyakarta
    10.0
    Exceptional
    Andries from Belgium
    Couple
    Superior Heritage 1 Queen Size Bed
    Stayed 3 nights in July 2018
    Excellent in every possible way.”
    We realy loved this hotel. The building itself is worth a visit but what realy makes the hotel excell is the staff. They work so hard to please the guests in any possible way! We will definitely come again!!!
    Reviewed July 31, 2018
    Dear Andries , Thank you for such a lovely review! It is great to know that it was an excellent experience for you to stay with us. The whole staff members are beyond happy to receive your compliments for their hard work. We can't wait to have you here again and very much look forward to your next visit. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded August 05, 2018
    The Phoenix Hotel Yogyakarta
    8.4
    Excellent
    Tamy from Indonesia
    Couple
    Superior Heritage 1 Queen Size Bed
    Stayed 1 night in July 2018
    Excellent”
    it is a good place, great staff, a very heritage place. the main building is almost 100 years old. we expected to be placed in the new building - which was the 1 that was in the pictures. but probably because of the type of room we booked, we were put in the old/main building which has a view to the new building & parking lot 😑. Maybe it should be in the description, so people can choose better next time. And in my room (333), the shower has a leakage, which is not disturbing, but a waste of water..
    Reviewed July 22, 2018
    Dear Tamy, Thank you so much for taking the time to write a review following your stay at our hotel. I am sorry that your experience related to the room type did not meet your expectations. We have two buildings; the rooms in the first wing are the special rooms dated back from the 1930, and the rooms in the second wing are new ones. Thank you for sharing the need to improve the shower quality in room 333. We very much appreciate your help for us do better and we hope we would be able to better serve you in the future. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded July 22, 2018
    The Phoenix Hotel Yogyakarta
    7.2
    Very good
    Adib from Singapore
    Solo traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 5 nights in February 2019
    Traditional setting with quality service”
    Impressive lodging with an awesome breakfast. Worth staying.
    Reviewed February 08, 2019
    Dear Adib, Thank you for sharing your memorable experience. It is nice to learn that you enjoyed your stay and the awesome breakfast offered every morning. Nothing is better than welcoming you back for another memorable experience. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded February 10, 2019
    The Phoenix Hotel Yogyakarta
    8.8
    Excellent
    Er-Vin from Singapore
    Solo traveler
    Superior Heritage 1 Queen Size Bed
    Stayed 5 nights in October 2018
    Excellent”
    Luxurious Hotel at affordable price. Location is a bit north of Malioboro but walkable. Facilities such as pools and gym can be used for free. Friendly staff that makes your day and most importantly clean rooms.
    Reviewed October 27, 2018
    Dear Er-Vin, We very much appreciate the time you have taken to share your experience with us. It's nice to learn that you loved this hotel that comes with value for money, central location, free usage of facilities, friendly staff, and clean rooms. It is our hope to welcome you back soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded October 28, 2018
    The Phoenix Hotel Yogyakarta
    9.6
    Exceptional
    Geraldine from Philippines
    Couple
    Superior Heritage 1 Queen Size Bed
    Stayed 3 nights in January 2019
    Exceptional”
    Beautiful hotel. Lovely oasis in the middle of Jakarta.
    Reviewed February 02, 2019
    Dear Geraldine, Thank you for dedicating the time to share your experience following your stay with us. It is nice to be part of your memorable experience. We're glad that you made the right decision to stay at this hidden gem in the middle of hustle and bustle of Yogyakarta. We look forward to welcoming you back soon. Best Regards, Francisca Imas Soraya Guest Experience Manager
    Responded February 05, 2019
    The Phoenix Hotel Yogyakarta
    12345
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    • Excellent location
    • Jalan Malioboro Street
    • Tugu Railway Station is within 0.88 km