The Pilgrm
The Pilgrm
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8.8
Excellent

"Super comfy bed and hip decor."

Margaret

|

April 5, 2018

Small Double Room - Bed The Pilgrm
Small Double Room - Bed
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Interior view The Pilgrm
Interior view
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Interior view The Pilgrm
Interior view
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Bathroom The Pilgrm
Bathroom
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See map The Pilgrm
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Exceptional
Location
9.4
See all 6 photos The Pilgrm
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What guests are saying:
Friendly staff. Very convenient. Excellent interior deco. !! Love the bathroom.
Jade from Hong Kong
Group
Perfect location, very clean and with attecntion to the small details, very good value for money
orit from Israel
Solo traveler
the local is perfect. will come back if im going to paddington.
LIM from Malaysia
Couple
Second visit on our trip. Got a room on a higher floor and had a much more pleasant stay. Great location. Less than a block from Paddington and the area is really coming back.
Lisa from United States
Couple
Clean
Francois from Canada
Group
Great location and nice people. Our room was above the bar, so suggest you ask for a higher room. Manager very nice. Kept my fan for my return.
Lisa from United States
Couple
All 5 stars across all the boxes.
deborah from United Kingdom
Business traveler
The Pilgrim is now my favourite hotel in London. It’s not only tastefully done but it’s clean, and has everything you need, with understated efficiency. There’s no fuss, no process, no uniforms, just fantastic service, comfort ,and decor . Everything was perfect.
Chloe from United Kingdom
Couple
Everything is excellent except room not quite sound proof
Montree from Thailand
Couple
Great little hotel with excellent interior spaces, relaxed and welcoming vibe, rooms larger than they appear on website and good coffee and wine. Staff were polite, friendly and welcoming. I'll be coming here again.
Charlotte from Australia
Solo traveler
Newly renovated

The Pilgrm

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 221 reviewsSee what guests said
8.4
/
10
Exceptional cleanliness
9.1
Recommended by 82% of guests
Value for money7.6
Location rating9.4
Nearest airportLondon City Airport (LCY)
Distance to airport15.8 km
  • 210 meters to public transportation

  • Located in heart of London

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Room choices
This property is in high demand!Last booked 11 hours ago | 17 travelers are looking at this property right now
Large Double Room
Large Double Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 king bed
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Medium Double Room
Medium Double Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 double bed
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Small Double Room
Small Double Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
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Bunk
Bunk
...
  • Non-smoking
  • Shower
  • 1 bunk bed
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Singe Room
Singe Room
...
  • Shower
  • 1 semi double bed
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Comfort Double Room with Bath
Comfort Double Room with Bath
...
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    Comfort Double Room with Bath
    Comfort Double Room with Bath
    ...
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      Comfort Double Room with Bath
      Comfort Double Room with Bath
      ...
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        Economy Room
        Economy Room
        ...
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          Economy Room
          Economy Room
          ...
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            Have a question for The Pilgrm?

            What people love about the property

            • 7.2
              Very good

              "Location excellent."

              john F.

              |

              June 11, 2017

            • 7.2
              Very good

              "Staff were very helpful and accommodating."

              Elaine

              |

              May 3, 2017

            • 8.8
              Excellent

              "Breakfast is nice."

              Handi S.

              |

              March 26, 2017

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            More about The Pilgrm

            More about The Pilgrm

            9.2
            Exceptional

            "The staff was pleasant and helpful."

            Robert

            |

            July 4, 2017

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            British cuisine
            British cuisine
            Lite Bite
            10 m British, Cafe, Fast food
            Angus Steakhouse - Praed St
            30 m British, Steakhouse
            London Street Brasserie - Paddington
            60 m British, European, International
            American cuisine
            American cuisine
            Oliver's
            20 m American, British, Steakhouse
            The Lockhart London
            910 m American
            ArtCafe
            960 m American, Cafe
            European cuisine
            European cuisine
            Ef's
            290 m European
            Angelus
            320 m European, French
            Stuzzico
            570 m European, Italian

            What they offer

            8.0
            Very good

            "Excellent Staff ."

            hafiz I.

            |

            December 8, 2017

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (221)Booking.com Reviews (1235)
            8.4
            /
            10
            Cleanliness9.1
            Facilities7.2
            Location9.4
            Service8.7
            Value for money7.6
            Provided by verified guests of Agoda
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            All guests (221)
            All room types
            Showing 111 verified guest comments
            12345
            8.4
            Excellent
            Dayangku from Malaysia
            Solo traveler
            Medium Double Room
            Stayed 1 night in November 2018
            Perfect location, comfy rooms, new facilities and excellent service from the hotel staff! ”
            Loved the very helpful staff, the comfortable bed and toilet design, location is excellent and check in was a breeze. Though the hotel lift is rather small and chatacteristic of the small hotels in London, the staff are ever helpful with the luggage and even helped me to bring my luggage all the way to the Paddington Train Station since I was travelling by myself and had 2 quite large bags to carry with me. Rooms are quite small though but was told that there are larger rooms available for couples/families. It's definitely a hotel with character and I simply love it. Will definitely come back again!
            Reviewed December 06, 2018
            5.6
            Zulkarnain from Singapore
            Solo traveler
            Medium Double Room
            Stayed 2 nights in December 2018
            Good location but be prepared to exercise and climb the stairs if your room can be far from the lift”
            Location near to Paddington station
            Reviewed December 10, 2018
            9.2
            Exceptional
            Diane from Hong Kong
            Group
            Large Double Room
            Stayed 1 night in November 2018
            Enjoyed ambience of hotel. Must use earplugs: loud, constant street noise, expected here in London.”
            Please indicate on Agoda booking form that NO TWIN BEDS are available. I was not told this BEFORE my booking was accepted and payment locked in. With the AGODA policy of NO REFUNDS for any reason, this meant that I could not do anything but continue with the experience. It would have changed my mind on booking if I had known. This said, It was a lovely room, bathroom, great shower and the body/hair formula of Rosemary and Cypress was heavenly. Thanks for that treat! Sign says: Best Possible Coffee which I will definitely have next time I visit, and stay at, The Pilgrm. Asked about the spelling of the name, and didn't get an answer that made sense. Seems a great marketing opportunity lost - MAKE UP A GOOD STORY if there isn't one already, why not! It's a distinction! Cheers.
            Reviewed November 29, 2018
            8.0
            Excellent
            Gill from South Africa
            Couple
            Medium Double Room
            Stayed 1 night in November 2018
            Convenient to Paddington Station”
            We needed an overnight stay that was walking distance from Paddington Station, which this hotel is. We chose the middle sized room and would hate to see the smallest room as the two of us plus medium sized suitcases had no room to maneuver once we were in the room. Nowhere to place a suitcase except on the floor and there was minimal floor space. It may have been ok for one person with only an overnight bag! A couple should choose from the range of larger rooms. The bathroom was well appointed and the bed comfortable with good towels and bed linen. The hotel decor is great. We only ordered coffees so can’t comment on the food but what was in offer looked good.
            Reviewed November 28, 2018
            8.4
            Excellent
            Alfonso from Spain
            Couple
            Large Double Room
            Stayed 4 nights in November 2018
            Cozy Hotel ”
            All great in general. Loved the staff at the reception, and the decor overall. The rooms are very small, even the large one that we had, so i would recommend this hotel for sleeping only. Working can be done, however, in their very cozy lounge on the 1st floor.
            Reviewed November 08, 2018
            9.6
            Exceptional
            Huijie from United Kingdom
            Family with teens
            Large Double Room
            Stayed 3 nights in December 2018
            Exceptional”
            Good location. A little bit noisy outside. Good staff. Very clean and well decorated. Could recommend to others.
            Reviewed December 09, 2018
            10.0
            Exceptional
            roger from United States
            Couple
            Medium Double Room
            Stayed 3 nights in November 2018
            Quaint Boutique Hotel in an excellent location in London”
            Hotel is very clean, surrounded by nice restaurants and coffee shops. More importantly it is near the Paddington underground station to connect to Heathrow airport. Although small, we loved our room! This boutique hotel is great. Although officially rated 3 stars, the value you’ll get is 4.5 to 5 stars! Sooo quaint and lovely as a boutique hotel. We highly recimmend this place and would not think twice to coming back.
            Reviewed November 13, 2018
            10.0
            Exceptional
            Chris from United States
            Business traveler
            Medium Double Room
            Stayed 2 nights in October 2018
            BEST!”
            The best, hands down. Food, room, wifi, location.....can't beat it...I'll be back!
            Reviewed December 01, 2018
            8.8
            Excellent
            Badrol from Malaysia
            Solo traveler
            Small Double Room
            Stayed 3 nights in July 2018
            Quaint hotel in excellent location”
            Location, hotel decor and friendly staff are the pluses. If you are carrying heavy bags, the room is narrow and there are stairs inside the corridors that can make carrying bags difficult. However, the staff are willing to help. Not a good choice in the summer as there is no air-conditioning. Only choose the small room if you are travelling solo and with only 1 bag as room is tiny with minimal space.
            Reviewed August 05, 2018
            Thank you Badrol for taking the time to share your feedback on your stay with us at The Pilgrm. It is very much appreciated. I do hope we can welcome you back again to The Pilgrm very soon. Best Regards Sylwia
            Responded August 20, 2018
            The Pilgrm
            10.0
            Exceptional
            Charlotte from Australia
            Solo traveler
            Medium Double Room
            Stayed 1 night in June 2018
            Perfect”
            Great little hotel with excellent interior spaces, relaxed and welcoming vibe, rooms larger than they appear on website and good coffee and wine. Staff were polite, friendly and welcoming. I'll be coming here again.
            Reviewed June 20, 2018
            Hi Charlotte - thank you very much for the lovely review - it means a lot to us. We look forward to welcoming you back.
            Responded July 05, 2018
            The Pilgrm
            5.2
            Owen from Singapore
            Solo traveler
            Small Double Room
            Stayed 1 night in November 2018
            Less Thank Shoe Box”
            I booked the small double, not realising that means you can only just open 1 x cabin luggage on the floor. Nice bathroom renovation but still, tiny. This place is most useful for Hobbits.
            Reviewed December 09, 2018
            5.2
            Tom from United Kingdom
            Business traveler
            Small Double Room
            Stayed 1 night in November 2018
            Close, but no cigar”
            I booked a double room......I couldn't swing a cat in it! looks are great, but falls short on service, facilities and the fact that you will not get a good nights sleep. The rooms have single pane glass windoes, which means that you hear every word spoken and all of the London noise throughout the night. This meant that I did not sleep a wink! when I mentioned this to the "reception" I was told that I was on the quiet side and they offered me a croisant and coffee as an apology. Does the hotel look great? Yes Is the bed comy? Yes Is the room comfy? No Would I stay here again? No
            Reviewed November 30, 2018
            10.0
            Exceptional
            WENDY from Australia
            Business traveler
            Large Double Room
            Stayed 2 nights in October 2018
            Fantastic place to stay AAAA+”
            Such a great hotel with some real quirky touches from the record player in the coffee shop to the Pantry to make your own coffee and tea. I booked the large double room which gave me a bit more room to move around in. Room looked like it had recently been refurbished and was super clean and comfortable. Bed and bedding excellent, small compact bathroom with a larger shower and great shower power. The blue tooth speaker was great quality, fluffy towels but only a small area to hang clothes no cupboard. As the leaflet says, everything you need and nothing you don't. There is a safe hidden under the bed that i only found on the last day so be sure to look there is you want to store personnel affects. I didn't use the restaurant so can't comment on the food but i can confirm that the sign out the front that say's "The best coffee around" is 100% accurate. Instead of having a kettle in the room each area has a Pantry stocked with 3 types of tea and coffee style bags with hot and cold water
            Reviewed October 31, 2018
            Dear Wendy, Thank you very much for your lovely review and the constructive comments. I am delighted that you enjoyed your stay with us and hope to see you again very soon. Best Regards Sylwia
            Responded November 03, 2018
            The Pilgrm
            9.2
            Exceptional
            Chris from United States
            Couple
            Small Double Room
            Stayed 1 night in October 2018
            Great Location & Cool Hotel”
            I was thrown at first when I walked into a coffee shop and the "front desk clerk" was on a laptop along the wall. They were very welcoming and got us coffee & a pastry as our room wasn't quite ready yet. Nice (medium) room that was wonderfully decorated. The hotel is a 1 minute walk to Paddington station for Heathrow Express, the underground and trains to multiple UK cities.
            Reviewed October 28, 2018
            Dear Chris, Thank you so much for the great review - it's very much appreciated. I look forward to welcoming you back at The Pilgrm very soon. Best regards Sylwia
            Responded October 29, 2018
            The Pilgrm
            8.8
            Excellent
            Yan from Singapore
            Group
            Large Double Room
            Stayed 1 night in October 2018
            Excellent”
            Conveniently located just 2 minutes from Paddington station, it was great for us as we had big bulky luggages. Plus we were heading to Heathrow airport the next day. The place was beautifully decorated and clean though toilet might be a trifle small, we managed. They also have a lovely pantry on each level where you can get your hot or cold water and also coffee/tea. Will love to hear back there the next time!
            Reviewed October 21, 2018
            Dear Yan, Thank you so much for the lovely review. It's very much appreciated. I'm glad you enjoyed your stay with us at The Pilgrm and I do hope we can welcome you back very soon. Safe travels! Sylwia
            Responded October 24, 2018
            The Pilgrm
            10.0
            Exceptional
            Elizabeth from United States
            Couple
            Large Double Room
            Stayed 2 nights in October 2018
            Such a good experience at the Pilgrm”
            We booked the Pilgrm after reading reviews from others. I've traveled to London before, so knew that hotels in the city are much smaller than people from the US are used to. :) I also knew we wanted to be near Paddington station since we'd be traveling to Wales for a few days via train from Paddington and also wanted quick access to the tube during our time in London. It was so convenient. All staff we interacted with were so friendly and helpful! Our room was clean and well appointed. We were in a "Large" room and it was just right. The continental breakfast in the morning was delicious. The coffee and tea from Workshop coffee in the lobby was always good. Bottom line is we loved the Pilgrm. Be sure to read about the property and other reviews so you know what to expect going in (i.e. rooms facing the street can be noisy, there's a tiny lift but will still need to walk stairs, etc.) and hopefully your experience will be as good as ours!
            Reviewed October 20, 2018
            Dear Elizabeth, Thank you very much for your feedback. It's very rewarding for all the team to hear from our guests when they've had such a great experience with us and we are delighted to hear you enjoyed your stay. I do hope to welcome you back at The Pilgrm very soon. Best regards Sylwia
            Responded October 24, 2018
            The Pilgrm
            9.2
            Exceptional
            Heather from United Kingdom
            Couple
            Medium Double Room
            Stayed 1 night in October 2018
            Our stay”
            This place is great for a 1 night stay, very quirky and the breakfast was fab. Be warned though that the rooms are ‘compact and bijou’ and extremely hot even though we stayed in the middle of October. Over all though great place.
            Reviewed October 15, 2018
            Thank you Heater for taking the time to share your feedback on your stay with us at The Pilgrm. It is very much appreciated. I do hope we can welcome you back again to The Pilgrm very soon. Safe travels! Sylwia
            Responded October 29, 2018
            The Pilgrm
            7.6
            Very good
            ChunBong from Hong Kong
            Couple
            Small Double Room
            Stayed 2 nights in October 2018
            Lift not accessible to certain room”
            It shown “Lift to Room” in the key photo, but for small room it’s in another wing that no lift access. If some room have no lift access and need to take luggage by stairs, you should mention it in the room information.
            Reviewed October 07, 2018
            6.4
            Good
            Agne from Singapore
            Couple
            Large Double Room
            Stayed 3 nights in September 2018
            nice place but badly managed booking system”
            They charged us twice for the same room after I asked them to confirm this would not happen (I sent an extra email before arriving asking about it!) - I was booking for my parents and fully paid in advance. however, they ended up charging them too! after I asked the manager to confirm the refund she could not provide and proper evidence of bank transfer. really frustrating. we are still waiting for the refund.
            Reviewed September 25, 2018
            8.8
            Excellent
            DONG from South Korea
            Couple
            Small Double Room
            Stayed 4 nights in September 2018
            the pirgrm that left me good memories”
            The location of the hostel is very good, and the airport is easily accessible. Bus or subway access is very convenient. The space of the room is somewhat narrow. There is a cafe, which is good. Nearby restaurants are also good.
            Reviewed September 20, 2018
            Dear Dong, Thank you for taking the time to share your feedback. I hope to see you back at The Pilgrm very soon. Best Regards, Sylwia
            Responded November 03, 2018
            The Pilgrm
            12345
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            • Exceptional location
            • Buckingham Palace
            • Paddington Railway Station is within 0.21 km