The Pines Melaka

The Pines Melaka

33, Jalan Tun Sri Lanang, Malacca City Center, Malacca, Malaysia, 75100
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Executive Premier King - Guestroom The Pines Melaka
Executive Premier King - Guestroom
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    Lobby The Pines Melaka
    Lobby The Pines Melaka
    Interior view The Pines Melaka
    Superior Room King - Bed The Pines Melaka
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    Interior view The Pines Melaka

    Guest reviews

    8.3
    Excellent
    /10
    (5546 reviews)See what guests said
    8.8
    Excellent

    "Spacious clean room."

    Vui K.

    -

    December 21, 2018

    8.9
    Excellent room comfort and quality
    Recommended by 94% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    This property is in high demand!Booked 37 times in the last 2 days | 10 travelers are looking at this property right now
    Excellent
    Location
    8.2
    See map
    Excellent location - 220 meters from city center
    Nearby
    Popular
  • Villa Sentosa300 m
  • The Shore at Malacca River Shopping Mall400 m
  • Masjid Kampung Hulu860 m
  • Tuah Walk870 m
  • Bukit Cina Hill920 m
  • Princess Hang Li Poh Well1.02 km
  • Sam Po Keng Temple1.02 km
  • Church of St. Francis Xavier1.06 km
  • Cheng Hoon Teng Temple1.06 km
  • Jonker's Walk Night Market1.15 km
  • Value for money8.4
    Distance to city center1.6 km
    Location rating8.2
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport6.8 km
    Select your room
    8.9
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 91 m²/980 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Poolside Suite with King Bed
    Poolside Suite with King Bed
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Poolside Suite with Twin Bed
    Poolside Suite with Twin Bed
    ...
    • Room size: 45 m²/484 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Executive Premier Twin
    Executive Premier Twin
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Premier King
    Executive Premier King
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Executive King Room with Balcony
    Premier Executive King Room with Balcony
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Executive Twin Room with Balcony
    Premier Executive Twin Room with Balcony
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Twin
    Executive Twin
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 46 m²/495 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 46 m²/495 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Have a question for The Pines Melaka?

    What people love about the property

    • 9.6
      Exceptional

      "Very spacious room, clean, comfortable and friendly staff."

      Rosnah

      |

      January 8, 2019

    • 6.4
      Good

      "Staff is very friendly and customer oriented."

      May

      |

      January 1, 2019

    • 5.6
      Review score

      "Rooms, facilities and staff service are good."

      Junaidi

      |

      December 29, 2018

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    More about The Pines Melaka

    More about The Pines Melaka

    10.0
    Exceptional

    "Room spacious and pool was amazing"

    Izatul

    |

    January 11, 2019

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Breakfast is nice."

    woon

    |

    December 14, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (5546)Booking.com Reviews (3963)
    8.3
    /
    10
    Cleanliness8.5
    Facilities8.2
    Location8.2
    Room comfort and quality8.9
    Service8.3
    Value for money8.4
    Provided by verified guests of Agoda
    All languages
    All guests (5546)
    All room types

    Show reviews that mention 

    Showing 3122 verified guest comments
    12345
    5.2
    Jason from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in February 2019
    Above average”
    The room we stayed for 3 nights were quite dirty. The housekeeping did not vacuum the floor and full of dirt. The toilet paper roll also not replenished. The same goes to the tea and coffee drinks not replenished after housekeeping. Poor standard.
    Reviewed February 11, 2019
    8.0
    Excellent
    Catrina from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in February 2019
    Great to stay”
    Comfortable and nice view
    Reviewed February 15, 2019
    8.8
    Excellent
    SAIFUL from Malaysia
    Solo traveler
    Superior Room Twin
    Stayed 1 night in January 2019
    Everything is good”
    Spacious room make our stay very confortable, room is clean. Breakfast is ok and variety of food. Hotel facing malacca river and historical kampung morten. Nice view especially at night. Worth it to come again.
    Reviewed February 02, 2019
    10.0
    Exceptional
    shakila from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in January 2019
    Nothing to complain”
    PERFECT...request for extra blanket, prayer mat, baby cot all received within 5 minutes. Excellent service!! Spacious room with sofa bed, dining table, sink & kitchen cabinet, room rate 200++ during weekend, can enjoy Malacca river view at back of the hotel
    Reviewed January 29, 2019
    8.8
    Excellent
    Mohd from Malaysia
    Family with young children
    Poolside Suite with King Bed
    Stayed 2 nights in January 2019
    Swimming Pool at your own time. ”
    The stay was awesome. The salt water pool was the highlight of the room. The room was okay but can be improved in terms of cleanliness & can upgrade the looks abit. There is a foul smell in the toilet. So it is quite uneasy.
    Reviewed January 25, 2019
    10.0
    Exceptional
    Nur from Malaysia
    Couple
    Superior Room Twin
    Stayed 1 night in January 2019
    excellent stay,view is so beautiful”
    Excellent stay with my hubby, i get a complimentary cake from the hotel. my hotel view is sooo beautiful.. huge room, staff very good. The hotel did call me after i left my chips and water bottle. a very good hotel to stay. Sure i will come again very2 soon.. love THE PINES HOTEL... GOOD JOB!!!
    Reviewed January 22, 2019
    Dear Nur, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka, we are so glad that you enjoyed your time with us. I very much hope we can welcome you back sometime soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    10.0
    Exceptional
    Siti from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in January 2019
    Spacious Room, ”
    One of the best hotel stay in Malacca. The staff never failed to greet us. The location is strategic. Not at the busy streets of Bandar Hilir. The hotel have it own car park and easy access The room is spacious. The bed is comfy. The facilities are good and well maintained. Probably the best suitable for families with more than 1 kid.
    Reviewed January 22, 2019
    Dear Siti, Greetings From The Pines Melaka. Thank you so much for your fantastic rating! We are committed to delivering the highest levels of service & accommodation and we are very pleased to hear that your experience matched those expectations. Thank you again for taking the time to share your experience with us and we hope to welcome you back to The Pines Melaka real soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    8.0
    Excellent
    SIEW from Malaysia
    Family with teens
    Superior Room Twin
    Stayed 3 nights in February 2019
    Very good”
    Nice hotel with spacious room, friendly & helpful staff.
    Reviewed February 12, 2019
    10.0
    Exceptional
    Nur from Malaysia
    Couple
    Superior Room King
    Stayed 2 nights in February 2019
    Satisfied! ”
    Great service as expected! Thank you to receptionist name Aaron if im not mistaken for giving me free upgrade room. Overall, lots of variety food on breakfast, cheap and delicious food on supper time! large room, large bed, clean room and eveything is good to stay! Totally recommended for a couple with kids.
    Reviewed February 07, 2019
    10.0
    Exceptional
    SALINA from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in February 2019
    upgrade to executive level with only RM58 nett”
    We really enjoy with the upgrade.
    Reviewed February 11, 2019
    8.0
    Excellent
    Noor from Singapore
    Family with teens
    Poolside Suite with King Bed
    Stayed 1 night in January 2019
    Standard has drop”
    My stay at swimming pool suite was ok except for the toilet. There is a foul smell coming out of toilet. Previous stay was 3 years ago at Exclusive floor. It was awesome. However standard has drop. Breakfast not so wow as before. However, room, cleanliness n staff was all ok..
    Reviewed January 17, 2019
    Dear Noor, Greetings From The Pines Melaka. We appreciate your comments and sincerely apologize for your poor experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    9.6
    Exceptional
    Grace from Malaysia
    Business traveler
    Deluxe Room King
    Stayed 2 nights in January 2019
    Spacious Room, Charming Design”
    It is true that this hotel has the largest room in Malacca. Room is very comfy and facilities are good. Staff is very polite. Design is quirky and charming. A thing I want to note is you can tap into the carpark with your room key so it is very convenient rather than having to go to the counter to validate the parking ticket every time. Breakfast is standard for a 4-5 star hotel, still looking for a hotel in Malacca with a breakfast that awes.
    Reviewed January 17, 2019
    Dear Grace, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka, we are so glad that you enjoyed your time with us. I very much hope we can welcome you back sometime soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    8.0
    Excellent
    Nadiah from Malaysia
    Family with young children
    Premier Executive King Room with Balcony
    Stayed 1 night in January 2019
    just ok”
    premier executive king room with balcony. ✔spacious bathroom ✔nice view from level 26 ✔big bathtub ✔comfortable bed however ❌room quite small for 400/nite. ❌hot shower not so hot. ❌mini fridge definitely not cool enough even leave it for hours ❌iron not provided. need to call housekeeping & ask for it. each customer given 1 hour only to use the iron & they will pick it up back. hurm...why cant hotel provide 1 iron each room. hotel already take 100 as deposit so they should provide it. overall, i hope i wont coming back. have tried few hotels here in malacca & there are other hotels can provide best service also all facilities with under 200.
    Reviewed January 07, 2019
    Dear Nadiah, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I very much hope we can welcome you back sometime soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    9.2
    Exceptional
    Nur from Singapore
    Family with young children
    Executive Premier King
    Stayed 1 night in December 2018
    Great staff. They spoke good English. Were friendly and helpful. ”
    Hotel Staffs were amazing. Service was good. Didn't have a good encounter with 2 of "the oaks" reception staff. Made us stand there for awhile while she was busy doing "something" at the cash register area. And when payment was made, I said thank you. And she replied "OK." far cry from the rest of the wonderful staff.. Concierge staffs and hotel reception was amazing. Location was far from mahkota etc. Hence a little more quiet which I loved.. Grab ride is easy and Affordable and fast from hotel location. Room was clean but the hotel tub was quite dirty. Found a few hairs and dried particles all in the tub. Really like the tub that could be repositioned to however you like.. Really unique. Had stayed at the top floor. Found it abit weird though that other rooms on the same floor were unoccupied and left ajar for the 2 nights that I have stayed there.. Oh and the room had a lovely view of malacca. Will definitely stay here again.
    Reviewed January 01, 2019
    Dear Nur, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka. We will definitely make improvements on the highlighted point to ensure you received a 10/10 experience in your future stay with us, which you rightfully deserved. Thank you again for taking the time to rate us and we hope to welcome you back to The Pines Melaka real soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    8.0
    Excellent
    Rozlee from Singapore
    Family with young children
    Executive Premier King
    Stayed 1 night in December 2018
    Nice new hotel. Modern, with great view”
    I got the executive premium king. Most of the spaces are taken by the huge bathroom but still reasonable amt of bedroom space. Love the view from the bathtub especially. Breakfast buffet is ok. We had to queue but didn't take long before we got our table. Food was ok.
    Reviewed December 28, 2018
    Dear Rozlee, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka. We are committed to delivering the highest levels of service & accommodation and we are very pleased to hear that your experience matched those expectations. We will definitely work harder to ensure a 5 star experience are provided to all our valued guest. Thank you again for taking the time to rate us and we hope to welcome you back to The Pines Melaka real soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    8.8
    Excellent
    Yew from Malaysia
    Couple
    Deluxe Room Twin
    Stayed 2 nights in December 2018
    Excellent staff”
    The staff from the front desk to the coffee house were excellent. The front desk checked us in and out with no fuss at all. The morning breakfast had a long queue but the staff handled the situation admirably. All the staff greeted us and were ever willing to help if we needed them. My wife and I were commenting that whoever trained the staff has done an excellent job!
    Reviewed December 27, 2018
    Dear Yew, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka. We are committed to delivering the highest levels of service & accommodation and we are very pleased to hear that your experience matched those expectations. I very much hope that you will return soon for another memorable experience at The Pines Melaka. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    8.8
    Excellent
    nor from Malaysia
    Family with young children
    Superior Room King
    Stayed 2 nights in November 2018
    Good service”
    Da few time staying at the pines.so far still recommended.even we got a room yg bilik air tersumbat.but they manage to settle asap.our request baby cot pun cepat without any charges!their staff kt dining very helpfull and polite.barang mainan anak terjatuh and one staff lelaki terus amikkan.its just mase nk breakfast klu dtg lambat beratur quite panjang.but maybe at this time i pegi budak sekolah cuti.so ramai orang..but overall i will still recommended this hotel to others and will definitely will stay again at the pines 😊
    Reviewed December 06, 2018
    Dear Nor, Greetings From The Pines Melaka. Thank you for taking the time to tell us about your stay. Your comments have been shared and addressed with our team for future improvement. Thank you again for taking the time to share your experience with us and we hope to welcome you back to The Pines Melaka real soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    9.6
    Exceptional
    Fadhli from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in December 2018
    Spacious, great facilities, super comfy bed and pillows.”
    I dont mind to come and stay at this hotel next time. Everything is in order, except limited space for breakfast during weekends. The advice is to come down early at 7.30 for breakfast, otherwise you may need to wait in queue.
    Reviewed December 03, 2018
    Dear Fadhli, Greetings From The Pines Melaka. Thank you for taking the time to tell us about your stay. Your comments have been shared and addressed with our team for future improvement. Thank you again for taking the time to share your experience with us and we hope to welcome you back to The Pines Melaka real soon. Regards, Johnathan Lazaroo Front Office Manager
    Responded January 25, 2019
    The Pines Melaka
    10.0
    Exceptional
    Norsaadah from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in January 2019
    You can’t get in any other places..”
    Friendliness, cleanliness and most importantly is breakfast is best...salt water swimming pool, room specious, comfortable, and overall to compare with others..view are awesome..i love pines..will definitely come back..tq to the sales person Salasiah (if not wrong) who recommend me...overall, 101% recommended.
    Reviewed February 01, 2019
    9.6
    Exceptional
    chong from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 2 nights in January 2019
    The hotel is gorgeous !”
    This hotel is clean everywhere from the room to the lobby. Room is surprisingly spacious as compare with its cost. The deluxe room that we booked for 2 nights came with a pantry but without cooking facilities. Its swimming pool is one of the hotel attraction : all the suites at the 7th floor come with private pool which you can swim whenever you like just outside your balcony ! We are not manage to enjoy it this round as they are all fully booked but will certainly try in the next visit. The breakfast is just average and should have a few more main dishes for choices. Overall, we are satisfy with this hotel.
    Reviewed January 23, 2019
    Dear Chong, Greetings From The Pines Melaka. Thank you for choosing to stay with us at The Pines Melaka and we thank you for taking the time to share your experience with us. We hope to welcome you back real soon. Regards, Johnathan Lazaroo
    Responded January 25, 2019
    The Pines Melaka
    12345
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    • Excellent location
    • Cheng Hoon Teng Temple