27 May 2018
Sunday
28 May 2018
Monday
2 adults, 0 children
1 room
The Plantation Urban Resort and Spa
The Plantation Urban Resort and Spa
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Promotion Superior Room The Plantation Urban Resort and Spa
Promotion Superior Room
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Lobby The Plantation Urban Resort and Spa
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Lobby The Plantation Urban Resort and Spa
Lobby
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Interior view The Plantation Urban Resort and Spa
Interior view
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Location
Excellent
8.9
See all 59 photos The Plantation Urban Resort and Spa
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Removed from saved list
2017

The Plantation Urban Resort and Spa

#28 street 184, Phnom Penh, Cambodia, Doun Penh, Phnom Penh, Cambodia, 12206 - View on map
Excellent location
Stay in the heart of Phnom Penh
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Excellent
From 2231 reviewsSee what guests said
8.7
Recommended by 95% of guests

  • Airport transfer

  • 930 meters to public transportation

  • Currency exchange

  • Heart of the city

Room choices
8.6
Excellent
Room comfort & quality
Penthouse Suite
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Penthouse Suite
...
  • City view
  • 200 m²/2153 ft²
  • 2 single beds and 1 double ...
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Deluxe Single Pool View
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Deluxe Single Pool View
...
  • Pool view
  • 35 m²/377 ft²
  • 1 king bed and 1 sofa bed
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Triple Penthouse
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Triple Penthouse
...
  • City view
  • 200 m²/2153 ft²
  • 1 king bed and 2 sofa beds
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Deluxe Single
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Deluxe Single
...
  • Garden view
  • 30 m²/323 ft²
  • 1 king bed and 1 sofa bed
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Single Penthouse
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Single Penthouse
...
  • City view
  • 200 m²/2153 ft²
  • 1 king bed and 2 sofa beds
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Deluxe Pool Side
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Deluxe Pool Side
...
  • Garden view
  • 30 m²/323 ft²
  • 1 queen bed and 1 king bed
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Double Penthouse
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Double Penthouse
...
  • City view
  • 200 m²/2153 ft²
  • 1 king bed and 2 sofa beds
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Deluxe Studio
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Deluxe Studio
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Deluxe Twin
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Deluxe Twin
...
  • Pool view
  • 35 m²/377 ft²
  • 2 single beds
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Superior Single Room Only
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Superior Single Room Only
...
  • No view
  • 22 m²/237 ft²
  • 1 double bed
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Have a question for The Plantation Urban Resort and Spa?
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Guest rating
Excellent 8.7 (2231 reviews)
Exceptional 9.2 (236 reviews)
Excellent 8.8 (715 reviews)
Exceptional 9.1 (411 reviews)
NeighborhoodDoun PenhDoun PenhSangkat Chakto MukhSangkat Chakto Mukh
Breakfast
 Breakfast available
 Breakfast available
 Breakfast available
 Breakfast available
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More about The Plantation Urban Resort and Spa

More about The Plantation Urban Resort and Spa

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2231)Booking.com Reviews (1851)
8.7
Excellent
From 2231 reviews
Read reviews from:
Cleanliness8.9
Facilities8.7
Location8.9
Room comfort and quality8.6
Service8.9
Value for money8.5
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12345
4.4
Linda from Taiwan
Solo traveler
Superior Double Room Only
Stayed 2 nights in May 2018
Great experience ruined by one rude receptionist ”
The hotel itself is extremely accommodating, and most of the staff are decent. However, one of receptionists attitude was extremely unprofessional, and tremendously rude. They were willing to accommodate for us a free breakfast and a free dinner for the broken amenities and dirty bedsheets with a cleaned one (but unable to change rooms due to lack of availability). However, the receptionist (a Khmer short guy), declined to allow us to speak with the manager on-site in the evening when we discovered the dirty bed sheet and the broken bathroom, refused to acknowledge nor give us any copies that he submitted to his upper management, and told the guest (me) that it’s “none of my business” of what he reported to the upper management. He even just left in the middle of the conversation, it’s pathetic. I’d say that based on the general services of the plantation hotel, it’s amazing, but that one receptionist is like a dirty cockroach that ruined a three course mitchlin status meal. What pity.
Reviewed May 23, 2018
10.0
Hans-Henrik from Cambodia
Couple
Promotion Superior Room
Stayed 1 night in May 2018
As always a great stay! ”
The Plantation is just a very calm oasis in buzzing PP. Rooms are nice and pool area perfection.
Reviewed May 15, 2018
8.0
Lily from Singapore
Business traveler
Superior Single Room Only
Stayed 1 night in April 2018
professional levels”
so far, all my guests who I've booked into this hotel are very pleased with the arrangements.
Reviewed May 15, 2018
9.6
Jessica from Thailand
Solo traveler
Standard
Stayed 2 nights in May 2018
Paradise in the heart of Phnom Penh”
The Plantation is the perfect place if you are looking for a quiet and secluded stay close to everything you'll need in Phnom Penh. The rooms are spotless, the pool is divine and the staff are incredibly friendly. They said hi every time I saw one and were very helpful. The breakfast by the pool is a wonderful way to start the day. Highly recommended.
Reviewed May 11, 2018
10.0
Fiona from Hong Kong
Business traveler
Deluxe Single
Stayed 3 nights in April 2018
beautiful hotel ”
I love this hotel!!!! beautiful decorations and feel so relax once step in the hotel! One only thing not really recommend is the massage which is not really up to standard considering in the perfect decorated spa room!
Reviewed May 10, 2018
5.6
richard from Australia
Solo traveler
Promotion Superior Room
Stayed 3 nights in May 2018
Above average”
first thing I was told after being welcomed was I couldnt bring a girl into the hotel. I thought that a bit strange. The place was OK but not value for money in my opinion.
Reviewed May 10, 2018
8.8
Frances from United States
Solo traveler
Superior No View
Stayed 1 night in May 2018
The one and only!!!”
Probably on e of the best in Phnom Penh if not the best. Modern rooms with all the conveniences, huge swimming pool and superb breakfast buffet is simply bar none. I have little suggestions though, no outlet by the bed, so I had to lean on awkwardly to use the one under the side table. Mosquito net is dusty and amenities need to be upgraded. But hey, they are my pet peeves. I love this place and told everyone to come to Phnom Penh just to stay here!
Reviewed May 09, 2018
9.6
Jean from United Kingdom
Couple
Promotion Superior Room
Stayed 3 nights in May 2018
Peaceful oasis in great central location ”
Great location near the Palace and national museum and a couple of blocks from the river, this is a peaceful retreat from busy Phnom Penh. Rooms are small but fine with a balcony and compact open bathroom. Good buffet breakfast overlooking relaxing swimming pool
Reviewed May 09, 2018
8.0
Karen from United Kingdom
Couple
Studio
Stayed 3 nights in May 2018
our "go to place" in Phnom Penh ”
always consistently good, staff always helpful, food and beverage again consistent. Shopping in the boutique means you need not venture out should you not want to and laze by the pool all day if you wish..(as I saw many people do). good brand with a few different price ranges to choose from
Reviewed May 08, 2018
10.0
Peter from Thailand
Solo traveler
Superior Single Room Only
Stayed 3 nights in May 2018
Always fabulous”
Great place. Have stayed here many times and it never fails to impress me. If anything, it is getting better ! Location, service, breakfast, pool area, friendliness etc etc are all excellent.
Reviewed May 06, 2018
10.0
VAN from Australia
Group
Standard
Stayed 3 nights in May 2018
An oasis in the heart of Phnom Penh”
Central location, Great Breakfast, beautiful pool and spacious room
Reviewed May 05, 2018
6.0
Wong from Hong Kong
Group
Studio
Stayed 1 night in April 2018
Nice environment, spacious room”
Hotel staff were friendly and recommended us for a cruise tour which was great. Room was spacious and clean and the environment is relaxing.
Reviewed May 04, 2018
8.8
felice from Italy
Family with young children
Deluxe Pool Side
Stayed 3 nights in April 2018
Fantastic Oasis in the center of the City”
the hotel which is really more of a resort was exceptionally beautiful. location was superb, the rooms very spacious and comfortable but the best was all the green around the place.
Reviewed May 02, 2018
10.0
Elise from Cambodia
Group
Deluxe Twin
Stayed 3 nights in April 2018
Best hotel in Phnom Penh, hands down”
Beautiful hotel, friendly and accommodating staff, quiet sanctuary in the middle of the bustling city. Buffet breakfast was excellent, pool was amazing. Staff were extremely friendly and helpful. Definitely coming back here.
Reviewed April 30, 2018
6.0
John from Australia
Solo traveler
Superior Double Room Only
Stayed 1 night in April 2018
Great location but also quiet. Boutique amenities and ambience. Pool dining very nice.”
Location is just nice away from the busy Riverside area and situated behind the Royal Palace. Amenities and ambience have a boutique flavor. Pool water temp was too warm but nice. Pool dining was nice but breakfast menu very limited. First sitting for lunch included a complimentary sugar cane juice freshley squeezed by poolside. Bathrooms were villa style but small. Reception staff had poor English skills and could not answer basic questions without having to ask someone else.
Reviewed April 22, 2018
3.6
Michael from United States
Family with young children
Deluxe Studio
Stayed 4 nights in December 2017
Very unpleasant experience”
I booked my USA family to this resort while they were visiting me in Cambodia. I found the staff to be haughty, unpleasant, and especially rude towards my Cambodian wife and children. Even though we occupied two rooms, the staff said my children were not allowed to visit and to use the pool which, supposedly is reserved only for guests staying in the hotel. It was very unpleasant situation and I feel the staff was biased against Cambodians, especially because in the past they never said anything when I, or other western guests, used the pool. Rooms are not especially nice and there was toilet odor throughout my childrens poolside suite. The food is bland and over-hyped. I would never recommend this hotel.
Reviewed April 19, 2018
Dear Michael, Thank you for taking the time to review our property. I am very sorry to hear about your unpleasant experience with our team. At Plantation, we prioritize our guests' peace and tranquility and thus reserve our main pool to in-house guests only. We do however have a special pool in case our guests and their invitees would like to have a swim at our property. Our Red Pool is one of the only pools in Cambodia that is open to the public and free of charge where we serve drinks and food upon request. Anyone is welcome to swim there as long and often as they wish. I hope that the rest of your family's stay in Cambodia went smoothly, Best, Adi Jaya General Manager
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The Plantation Urban Resort and Spa
7.6
Sinan from Australia
Business traveler
Superior Single Room Only
Stayed 3 nights in April 2018
Very good”
Facilities are great and the operating staff are wonderful. However, while I was staying there I found out the hotel is owned by large company that owns many other hotels in Phnom Penh. A group of their management team were also staying there as a treat during the quiet period. It upset me to see that this group was entirely made up of westerners. Made me wonder if the Cambodian staff are ever allowed to use the facilities. This was during Jhmer
Reviewed April 17, 2018
8.4
Mony from United States
Solo traveler
Superior No View
Stayed 2 nights in April 2018
I would stay again at this hotel the next time I am in Phnom Penh”
I would highly recommend this hotel. If I return to Phnom Penh, this is the hotel that I want to stay at again.
Reviewed April 14, 2018
9.6
Maria from United States
Family with teens
Deluxe Twin
Stayed 3 nights in April 2018
Exceptional”
Beautiful hotel. A lovely entrance giving you a sense of calm away from the busy city. The pool area is gorgeous. Breakfast is served pool side. We had a room that had a patio leading out to the pool. It was perfect. Initially the a/c didn’t seem to be working well, but we were able to get two people out at 10:00 pm who fixed it for us. The staff are very helpful. Just be careful about certain restaurant suggestions. We were very disappointed in the one they suggested. Our own research led to far better choices.
Reviewed April 14, 2018
8.0
Samantha from United Kingdom
Couple
Promotion Superior Room
Stayed 2 nights in April 2018
Very good”
Lovely quiet oasis. Wish we could have stayed there longer. Will return
Reviewed April 06, 2018
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