See all 29 properties in Bataan.
Excellent8.5
Based on 122 reviews
89% would recommend to a friend
The Plaza Hotel - Balanga
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Elevator

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Room choices
Deluxe Twin
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  • No view
  • 24 m²
  • 2 single beds
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Deluxe Queen
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  • No view
  • 26 m²
  • 1 queen bed
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Executive Queen
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  • No view
  • 23 m²
  • 1 queen bed
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More about The Plaza Hotel - Balanga

An overview

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What they offer

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Announcements

The hotel is located in the city center of Balanga, and the public parking space in front of the property is limited. The hotel staff would be delighted to assist in providing parking suggestions.

Verified guest reviews

Agoda Reviews (122)
Booking.com Reviews (71)

6.1

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Excellent
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.3
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 8.5
Excellent
  • Cleanliness 8.3
  • Facilities 7.3
  • Location 9.3
  • Room comfort and quality 8.9
  • Service 8.6
  • Value for money 8.3
Excellent
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 9.1
  • Room comfort and quality 8.0
  • Service 8.6
  • Value for money 8.5
Exceptional
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 9.7
  • Room comfort and quality 8.7
  • Service 9.3
  • Value for money 8.7
Excellent
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 9.5
  • Room comfort and quality 8.3
  • Service 7.6
  • Value for money 8.4
Excellent
  • Cleanliness 7.7
  • Facilities 8.7
  • Location 9.4
  • Room comfort and quality 6.0
  • Service 8.9
  • Value for money 8.6
Excellent
  • Cleanliness 8.6
  • Facilities 7.0
  • Location 9.4
  • Room comfort and quality 10.0
  • Service 8.6
  • Value for money 8.6
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7.6
Patricia from Philippines
Couple
Executive Queen
Stayed 2 nights in July 2017
Great but could use some improvements”
PROS: - Affordable - Friendly and accommodating staff - Right at the center of the plaza - Good food (Not great, but good as far as provincial offerings are concerned) - Smooth check in and check out - Great selection of channels - Comfy pillows and firm bed CONS: - Bathroom had a lingering sewage smell that couldn't be fixed with deodorizer sprays, so I had to buy cheap perfume to regularly spray the place. - The hot water from the shower never really reached a comfortable hot, just warm - We found strands of short hair on the linen and towel - Wallpaper was peeling off, no tissue to be found in the bedroom - Food could be better - View from window is a staircase OVERALL-- A nice place for couples to get away from it all.
Reviewed August 01, 2017
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10.0
Mary from Philippines
Couple
Deluxe Twin
Stayed 1 night in July 2017
Perfect place to stay when in Balanga City”
Stayed here overnight with my husband last July 2017 Pros: Spacious rooms Classy interiors Soft bed Soft fluffy pillows Thick clean unstained towels Clean room and bathroom Shampoo, lotion does not smell and feel cheap Very responsive, accommodating, nice staff Complimentary Breakfast in a nice coffeshop Cons: Parking may be limited Would definitely be staying here again!
Reviewed July 29, 2017
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6.4
Thanaphol from Thailand
Business traveler
Executive Queen
Stayed 1 night in July 2017
Decent stay and not so much choice in Balanca”
This should be the best hotel in Balanga but not my standard. They just open for 2-3 yrs but room was old and smelly. Overpriced.
Reviewed July 27, 2017
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6.8
Thanaphol from Thailand
Business traveler
Executive Queen
Stayed 1 night in July 2017
Overprice”
Room is very normal compare with high price. Staffs was good. Just decent stay.
Reviewed July 26, 2017
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6.4
TRICIA from Philippines
Couple
Deluxe Queen
Stayed 1 night in July 2017
Good location”
Upon arrival, we had to wait because the hotel does not have its own parking space. Small one way road for ingress/egress. The deluxe room faces a wall at the back of the hotel. So we upgraded to a Suite room facing the plaza. The bathroom was not spotless clean. =( The bed was 2 twin beds combined with separate blankets/comforters, not one big bed. Location is beside the mall, city hall and Church. Breakfast was enjoyable at the coffee shop in the ground floor. Friendly staff.
Reviewed July 17, 2017
Tricia, I would like to extend my apologies for the delay in your experience because of parking. As we are located in the city center of Balanga, parking could get very limited especially during peak hours - our security will be glad to assist right away in other parking alternatives. I will also be sharing your feedback with our Housekeeping Supervisor for their further improvement. We hope you give us a chance to welcome you back to The Plaza Hotel soon and providing you with a 10/10 experience. Regards, Adrielle Jazmin Resident Manager
Responded July 18, 2017
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The Plaza Hotel - Balanga
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8.8
rachelle from Philippines
Couple
Deluxe Queen
Stayed 1 night in July 2017
Weekend stay”
The staff are al nice i love the food at 3rd floor japanese cuisine wi definitely book for another stay
Reviewed July 16, 2017
Rachelle, Thank you for the kind words - I will be passing this along to our staff to keep them motivated and inspired to provide excellent service. Regards, Adrielle Jazmin Resident Manager
Responded July 17, 2017
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The Plaza Hotel - Balanga
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2.4
Sherwin from Philippines
Couple
Executive Queen
Stayed 1 night in July 2017
Acceptable”
if you book it anymore than 2.5k php you will be wasting your money. The hotel looked like it has been around for 10 years. Maintenance is poor (carpet needs major cleaning, wall paper chipping off, toilet bowl racking and poor housekeeping). Lobby could not serve a good volume of guests.
Reviewed July 14, 2017
Sherwin, Thank you for sharing your feedback with us - it is through this channel that we are able to find ways to constantly improve our operations. I would like to extend my sincerest apologies as we have not been able to exceed your expectations of the property. Just to keep you updated - we currently have an ongoing program of going through all 34 rooms to make sure they are touched up, renewed and free of any maintenance issues. I will also be personally working with our Housekeeping Supervisor for their further improvement to make sure all rooms and public areas are up to our standards. We hope to still welcome you back to The Plaza Hotel and change your perception of our property. Regards, Adrielle Jazmin Resident Manager
Responded July 17, 2017
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The Plaza Hotel - Balanga
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9.2
Ethel from Philippines
Couple
Executive Queen
Stayed 2 nights in July 2017
Exceptional”
the bathroom was not clean. free breakfast was good. The Plaza Brew's country style tapa is a must try.
Reviewed July 11, 2017
Ms. Ethel, Thank you for sharing a review with us. I am happy to read that you enjoyed the breakfast served at The Plaza Brew, the country style tapa is also a personal favorite and would recommend it to guests. I have also noted your cleanliness concern and will be personally talking to our housekeeping team for their further improvement. Regards, Adrielle Jazmin Resident Manager
Responded July 12, 2017
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The Plaza Hotel - Balanga
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10.0
Sheena from Philippines
Couple
Executive Queen
Stayed 2 nights in August 2016
Clean”
perfect location which is very much near the heart of Bataan :)
Reviewed July 10, 2017
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9.2
Jan from Philippines
Couple
Executive Queen
Stayed 1 night in July 2017
Best Location and Staff”
Great location. Right in front of town center, church and mall. Staff were super friendly!! No hassle hotel. Loved breakfast at the Plaza Brew! Tapa was awesome and doughnuts were great!
Reviewed July 03, 2017
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