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8.6

Excellent
/10
(411 reviews)See what guests said
Housekeeping1
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
William Tecumseh Sherman Monument

110 m

A La Vieille Russie

110 m

Edwynn Houk

120 m

Joan Kaufman Personal Shopping Service

120 m

Rizzoli

130 m

Popular landmarks
Central Park

440 m

Top of the Rock

740 m

Broadway

1.2 km

Times Square

1.2 km

Grand Central Terminal

1.3 km

Closest landmarks
Reece Galleries

140 m

Apple Store 57th Street

150 m

Metropolitan Club

170 m

Edward Tyler Nahem Fine Art

170 m

Marlborough Gallery

180 m

The Plaza Hotel

"The hotel is old but clean."

Huseyin - February 6, 2019
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed - Guestroom The Plaza Hotel
Lobby The Plaza Hotel
Lobby The Plaza Hotel
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The Plaza Hotel

Fifth Avenue at Central Park South, Midtown West, New York (NY), United States, 10019 - See map

Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

  • Air conditioning

Value for money8.0
Location rating9.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport8.6 km

Rooms available at The Plaza Hotel

Exceptional
Room comfort & quality

9.3

Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Edwardian 1 Br Suite King
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Vanderbilt Fifth Ave 2 Br Suite King 1500Sf- 1 39Sm 2 Full Bathrooms Butler Included
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 queen bed and 1 king bed ...
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Pulitzer Fifth Ave Suite 1 King 1000Sf- 92Sf Powder Room Butler Included
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
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Junior Suite 1 King 750Sf- 69Sm Pullout Sofa Available Butler Service And Wet Bar
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
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Penthouse Suite 1 King 1500Sf-139Sm Private Terrace 2 Bathrooms Pullout Sofa
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 king bed
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Plaza 1 King 475Sf- 44Sm
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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Grand Luxe 1 King 625Sf- 58Sm Wet Bar Rollaway Allowed
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Plaza Room
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
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Edwardian Suite
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Plaza Hotel?

The Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 248 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Plaza Hotel has a car park available for guests. Parking is available for a fee of 68 USD per day.

Is breakfast offered at The Plaza Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Plaza Hotel. Adults can enjoy breakfast offered with an additional charge of 60 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Plaza Hotel?

The Plaza Hotel features 5 on-site restaurants for your dining convenience.

What is the smoking policy at The Plaza Hotel?

The Plaza Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Plaza Hotel?

The closest train, metro, or bus station to The Plaza Hotel is 57th Street Subway Station, 250 m away.

What restaurants are nearby The Plaza Hotel?

The Plaza Hotel’s neighborhood is Midtown West which includes popular restaurants such as Pizza Rollio, Palm Court and Chi Dumplings And Noodle.

What popular shopping places are close to The Plaza Hotel?

The Plaza Hotel is located in Midtown West area which features shopping places such as Joan Kaufman Personal Shopping Service, Reece Galleries and Ana Tzarev Gallery.

What are popular attractions near The Plaza Hotel?

The Plaza Hotel’s location in the Midtown West neighborhood makes it close to famous attractions including The Museum of Modern Art (MoMA), Intrepid Sea, Air & Space Museum and Nexus Showroom.

What popular natural sightseeing spots are close to The Plaza Hotel?

The Plaza Hotel’s nearby natural sights include The Mall and American All Stars located in the same Midtown West area.

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Explore the neighborhood

What people love about The Plaza Hotel

  • 8.4

    Excellent
    Cleanliness

    "The hotel is old but clean."

    Huseyin

    |

    February 6, 2019

Overall rating:

8.6

Excellent
411 reviews
Cleanliness
9.1
Facilities
8.4
Location
9.7
Read all reviews >
More about The Plaza Hotel

More about The Plaza Hotel

The Plaza Hotel

See the best of New York (NY) with a stay at The Plaza Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Plaza Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at The Plaza Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Plaza Hotel include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Plaza Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Plaza Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore New York (NY) while in the city. Engage in the city's best art at The National 9/11 Memorial & Museum located 6.7 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is Top of the Rock, located 740 m away.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

1 mention

Internet

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car power charging station
  • Shuttle service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

The Palm Court

  • Cuisine: American

The Rose Club

  • Cuisine: American

The Champagne Bar

  • Cuisine: American

The Todd English Food Hall

  • No additional information available

The Plaza Food Hall

  • No additional information available
Location
Fifth Avenue at Central Park South, Midtown West, New York (NY), United States, 10019
Exceptional
Location

9.7

Airports

  • LaGuardia Airport (LGA)
    8.6 km
  • Teterboro Airport (TEB)
    12.7 km

Public transportation

  • Fifth Avenue-59th Street Subway Station
    140 m 2 min walk
  • 57th Street Subway Station
    250 m 4 min walk

Hospital or clinic

  • Metro Pharmacy
    980 m

Shopping

  • Macy's Herald Square
    2.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Central Park
    440 m
  • Top of the Rock
    740 m
  • Broadway
    1.2 km
  • Times Square
    1.2 km
  • Grand Central Terminal
    1.3 km
  • The Metropolitan Museum of Art
    1.9 km
  • Empire State Building
    2.0 km
  • High Line
    3.1 km
  • The National 9/11 Memorial & Museum
    6.8 km
  • Statue of Liberty
    10.3 km

Nearby landmarks

  • William Tecumseh Sherman Monument
    110 m
  • A La Vieille Russie
    110 m
  • Edwynn Houk
    120 m
  • Joan Kaufman Personal Shopping Service
    120 m
  • Rizzoli
    130 m
  • Scholars’ Gate
    130 m
  • Garth Clark Gallery Inc
    130 m
  • Nexus Showroom
    130 m
  • Forum Gallery Inc
    130 m
  • Ana Tzarev Gallery
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The destination fee is inclusive of:
    - USD 50 food and beverages credit (no roll-over)
    - USD 50 spa credit (no roll-over)
    - USD 50 nightly laundry credit (no roll-over)
    - Complimentary premium internet
    - Complimentary local and long distance calls
    - Complimentary bottled water at turn-down
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee248 USD

Extras

  • Breakfast charge (unless included in room price)60 USD
  • Daily Internet/Wi-Fi fee14.95 USD

The property

  • Number of bars/lounges3
  • Number of restaurants5
  • Number of rooms 282

Parking

  • Daily parking fee68 USD

Reviews of The Plaza Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.4
Location9.7
Room comfort and quality9.3
Service8.3
Value for money8.0
High score for New York (NY)
Rating
9+ Exceptional (25)
8-9 Excellent (10)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (11)
Jun - Aug (12)
Sep - Nov (7)
Dec - Feb (15)
All guests (69)
All room types
All languages

Show reviews that mention 

Showing 45 verified guest comments
123
10.0
Exceptional
christine from United States
Family with young children
Stayed 5 nights in August 2010

NYC: Eloise-style!”

beautiful, centrally located, kid-friendly, most comfortable bed I have EVER slept on, too much to list
"one" bell man was a little pushy about his tip even though i tipped two others with the same set of luggage in a matter of 20 minutes

I LOVE AGODA! i was a little worried after i booked with agoda bc i read some bad reviews but i verified my reservation directly with the hotel and sure enough, agoda was not only valid but got me a CRAZY low rate that none of the other sites were able to do. i took a nyc-eloise-style trip with my 2 daughters and stayed at the plaza for 5 nights and 6 days. service was terrific as we stepped out of our car. we were then shown up to our room where i was BLOWN AWAY! i expected a smaller room bc it's nyc but it was a BEAUTIFUL, generously sized room... beautifully furnished with every attention to detail. The bathroom was so beautiful that i ended up taking pics and pics of the walls and fixtures. the famous palm court was beautiful and the food was incredible but i wouldn't do it more than once a day (very expensive). their "food hall" by todd english was incredible too... although much more casual than upstairs, still pricey. i have never spent so much time inside my hotel room on a trip before (and we travel a lot!) i was so taken by the plaza that i have my husband looking into purchasing the pied-a-terre there. i am now booking a trip for paris with my mom and my sister and will be using agoda again bc i am SO PLEASED with the prices! i don't know how they are able to get such a steep discount compared to other sites. (granted, not for all places... i checked for my hawaii trip and ended up using a different site for that trip) i also utilized their chat & phone services repeatedly when i got nervous after reading the bad reviews and they were super accessible and VERY accommodating. i am a fan... can't understand what the bad reviews are about! i love this site!!

Reviewed August 30, 2010

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10.0
Exceptional
William from United States
Couple
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
Stayed 1 night in January 2015

A yearly Visit”

Staff was great, room extra clean and neat, location

Always a pleasure and a treat to stay at the Plaza. Going to treat my daughter-in-law to a night sometime during the year when I can get a good deal on the room.

Reviewed January 28, 2015

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10.0
Exceptional
Linda from Sweden
Family with teens
Plaza 1 King 475Sf- 44Sm
Stayed 6 nights in April 2016

Always perfect!”

Always a joy to stay at The Plaza in New York. We'll be back!

Reviewed May 09, 2016

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10.0
Exceptional
Edward from United States
Family with young children
Grand Luxe 1 King 625Sf- 58Sm Wet Bar Rollaway Allowed
Stayed 5 nights in November 2014

Very nice ”

Staff cleanliness and location

We had a great experience at the plaza hotel and the city

Reviewed November 18, 2014

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6.7
Good
Wasidth from Thailand
Couple
Edwardian 1 Br Suite King
Stayed 3 nights in December 2014

Butler Service... It's a joke!”

Location, The Suite, The building & Decor

Nice, comfortable Edwardian Suite Front staff was nice. Concierge staff was okay. But housekeeping staff knocked on my door at 9 am then at 10 am... They took away used glasses but never replaced them. I requested NY Times but ended up getting USA Today everyday. I called but still the same. I then just laughed at this lame paper delivery. The Butler service is just a joke. He knocked on my door about 10 minutes after I got to my suite, gave me his card. And never did I see him again. I placed my shoes in a designated tray, left it out for polishing but nothing happened. I called the butler but a heavy accented guy said something that was unintelligible. The bellhop (a short grumpy old man) was perhaps the rudest I have encounted. Bad mouth, no manner, low service but expecting high tip. He is one reason I won't return to this place. I truly love the building itself but the human touch is what makes people return to the hotel. A five star hotel should recognize this simple concept.

Reviewed December 12, 2014

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8.7
Excellent
Athena from Indonesia
Couple
Stayed 1 night in December 2013

I was dissapointed on the last day ”

Location, near shopping place, nice view

I had a bad expeience. I was staying for 5 nights in the sweet room. Can u imagine... I was staying in the best hotel and staying paying the sweet room which was not cheap but the service so sucks

Reviewed December 27, 2013

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10.0
Exceptional
Jose from United States
Couple
Plaza 1 King 475Sf- 44Sm
Stayed 1 night in August 2016

Business”

Business trip and part pleasure Reservation was perfect and the Hotel magnificent

Reviewed August 09, 2016

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6.7
Good
Michelle from United States
Family with young children
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
Stayed 1 night in November 2014

Nice hotel”

Location, appearance,

Overall a good stay. Room was on the small side. Had stayed at the London NYC hotel prior to this one and the room was larger. Really think for $900 a night wifi should be included. Didn't find the hotel to be as family friendly as I thought it would be. No welcoming kids gift like we've received at other US and European hotels.

Reviewed November 13, 2014

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9.7
Exceptional
STEVEN from Australia
Couple
Stayed 2 nights in July 2010

mr jackson”

it looks great very high standard
no worth commenting

it was a great feeling walking in 2 such a fantastic looking venue. it made my wife feel like a princess. which was great due 2 the fact it was her birthday. staff were very helpful and made my wife feel special. it,s in a very good aera of newyork,very easy 2 get around. wish i was there now. fantastic place.

Reviewed August 20, 2010

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4.7
Tan from Singapore
Family with young children
Grand Luxe 1 King 625Sf- 58Sm Wet Bar Rollaway Allowed
Stayed 5 nights in May 2014

Worst hotel I ever stayed in”

Went to NYC for my bro graduation and booked this hotel because we loved The Great Gatsby movie. Gosh it's our worst choice ever. Service was poor and slow & one of the security scolded my wife for using her phone in the lobby and that rude security guard accused her of taking pictures of the hotel lobby. Which she didn't and he insisted we showed him the phone & we obliged. Turn out he found nothing and he didn't apologize and my wife was very upset with the hotel service and standard. We had travelled to many beautiful 5stars hotels and this is the worst ever. Hope the management would take great care in training their service staffs and The plaza is such a beautiful hotel with the worst management. Great disappointment

Reviewed November 09, 2014

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9.3
Exceptional
Pornnapa from Thailand
Family with teens
Stayed 3 nights in April 2014

Nice staff, prompt response, luxurious”

Nice staff, prompt response, luxurious

Over expectation! The staffs are nice and polite. We missed our flight and notify then for late arrival. They neatly organized our welcome the next day.

Reviewed May 29, 2014

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10.0
Exceptional
Eric from United States
Couple
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
Stayed 2 nights in December 2017

Absolutely gorgeous hotel (5 stars)”

My wife and I stayed here for a few nights after getting married. Thank you for making it so special. We really had the nicest most amazing experience.

Reviewed May 13, 2018

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8.4
Excellent
Huseyin from United States
Family with young children
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
Stayed 5 nights in January 2019

Excellent”

The hotel is old but clean. Need to be renovated

Reviewed February 06, 2019

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Thank you for taking the time to share your feedback. We have shared your comments with the appropriate teams for internal follow-up. We hope for the opportunity to welcome you once again next time your travels bring you to New York.

Responded December 31, 2019
The Plaza Hotel
8.4
Excellent
hasni from Singapore
Couple
Grand Luxe 1 King 625Sf- 58Sm Wet Bar Rollaway Allowed
Stayed 1 night in February 2016

Can't recommend. ”

Very expensive. Not very friendly staff. Stay here for the experience for one night and then book The Ritz next door for a better stay. Not worth it.

Reviewed December 04, 2016

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10.0
Exceptional
Jerome from United States
Couple
Plaza 1 King 475Sf- 44Sm
Stayed 1 night in July 2014

The best hotel experience ever!”

The ambience The staff The room

Excellent! The experience far exceeded my expectations for class, accommodation and comfort!

Reviewed July 14, 2014

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6.0
Zev from United States
Family with young children
Plaza 1 King 475Sf- 44Sm
Stayed 1 night in April 2014

frustrating”

location location location

It was very frustrating because we have a handicap toddler in a modified stroller and this hotel is not handicap accessible. The 'lift' they have would not fit my daughters stroller. They should add a ramp on the side of the hotel. Also it took 4 phone calls before a bell man came to help us with our luggage, ugh!!

Reviewed May 08, 2014

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9.0
Exceptional
Pornnapa from Thailand
Family with teens
Grand Luxe 1 King 625Sf- 58Sm Wet Bar Rollaway Allowed
Stayed 3 nights in April 2014

Elegant hotel, with a touch of New York everywhere”

Service, elegant, location

The staffs are very nice and handy. Beautifully decor, in the heart of NYC!

Reviewed June 10, 2014

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10.0
Exceptional
John from United States
Couple
Deluxe 1 King 550Sf- 51Sm Rollaway Allowed
Stayed 1 night in December 2014

A New York experience”

Staff, Palm Room, Tea

The staff went way beyond what was expected, dining superb, it made our Christmas

Reviewed December 31, 2014

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8.7
Excellent
Pornnapa from Thailand
Family with teens
Plaza 1 King 475Sf- 44Sm
Stayed 1 night in April 2014

Elegant hotel, with a touch of New York everywhere”

Service, elegant, location

The staffs are very nice and handy. Beautifully decor, in the heart of NYC!

Reviewed June 10, 2014

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9.3
Exceptional
Zak from United Kingdom
Couple
Plaza 1 King 475Sf- 44Sm
Stayed 1 night in February 2015

Amazing hotel with great staff.”

Room, service, standards

Fantastic, only let down was the poor gym facilities.

Reviewed February 19, 2015

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123
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