8.7
Excellent
/10
(66 reviews)See what guests said
See map
9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
William Tecumseh Sherman Monument 110 m
A La Vieille Russie 110 m
Edwynn Houk 120 m
Joan Kaufman Personal Shopping Service 120 m
Rizzoli 130 m
Scholars’ Gate 130 m
Nexus Showroom 130 m
Garth Clark Gallery Inc 130 m
Forum Gallery Inc 130 m
Reece Galleries 140 m
Nearby landmarks
Central Park 440 m
Top of the Rock 740 m
Broadway 1.19 km
Times Square 1.19 km
Grand Central Terminal 1.33 km
The Metropolitan Museum of Art 1.88 km
Empire State Building 2.02 km
High Line 3.15 km
The National 9/11 Memorial & Museum 6.75 km
Statue of Liberty 10.25 km
The Plaza Hotel
Plaza King Room The Plaza Hotel
Lobby The Plaza Hotel
Lobby The Plaza Hotel
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The Plaza Hotel

Fifth Avenue at Central Park South, Midtown West, New York (NY), United States, 10019 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Central Park
Within 440 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
  • 140 meters to public transportation

  • Airport transfer

  • Sauna

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money8.0
Location rating9.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport8.6 km

Rooms available at The Plaza Hotel

Exceptional
Room comfort & quality
9.3
2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 king bed and 1 queen bed ...
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Deluxe King Bed
Deluxe King Bed
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Edwardian Suite King Non-Smoking
Edwardian Suite King Non-Smoking
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Grand Luxe King Bed Non Smoking
Grand Luxe King Bed Non Smoking
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Park Suite King
Park Suite King
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed and 1 sofa bed
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1 Bedroom Suite King
1 Bedroom Suite King
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
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1 King Penthouse Suite
1 King Penthouse Suite
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Plaza King Room
Plaza King Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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Grand Luxe Room
Grand Luxe Room
...
  • Room size: 65 m²/700 ft²
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Edwardian Suite
Edwardian Suite
...
  • Room size: 93 m²/1001 ft²
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Frequently asked questions

What time is check-in and check-out at The Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Plaza Hotel?

The Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 248 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Plaza Hotel has a car park available for guests. Parking is available for a fee of 68 USD per day.

What is the smoking policy at The Plaza Hotel?

The Plaza Hotel does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood
Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Location score
9.8/10
Room comfort score
9.3/10
Room size
90 sqm.
Review score - United States
9.4/10
Better than
99
%
of New York (NY) properties
Better than
99
%
of New York (NY) properties
Bigger than
99
%
of New York (NY) properties
Better than
99
%
of New York (NY) properties
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Overall rating:
8.7
Excellent
66 reviews
Cleanliness
9.1
Facilities
8.4
Location
9.7
Read all reviews >
More about The Plaza Hotel

More about The Plaza Hotel

When visiting New York (NY), you'll feel right at home at The Plaza Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, FAO Schwartz, A La Vieille Russie, Edwynn Houk are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, The Plaza Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like 24-hour room service, daily housekeeping, gift/souvenir shop, wheelchair accessible, 24-hour front desk.

The ambiance of The Plaza Hotel is reflected in every guestroom. television LCD/plasma screen, linens, sofa, towels, closet are just some of the facilities that can be found throughout the property. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, spa. The Plaza Hotel is a smart choice for travelers to New York (NY), offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Food & Dining
1 mention
Internet
1 mention
Housekeeping
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Nearby restaurants

American cuisine
American cuisine
Palm Court
30 m American, Delicatessen, Gluten Free
The Todd English Food Hall
30 m American, Bar, Gluten Free
Luke's Lobster- The Plaza
50 m American, Seafood, Soups
Italian cuisine
Italian cuisine
Pizza Rollio
20 m Italian, Pizza
Ora Di Pasta
30 m Italian
Harry Cipriani Restaurant
110 m Italian
Asian cuisine
Asian cuisine
Nobu 57
170 m Asian, Contemporary, Gluten Free
Joe's Shanghai
190 m Asian, Chinese, Soups
Momofuku Ma Peche
220 m Asian, Contemporary, Gluten Free

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Plaza Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.4
Location9.7
Room comfort and quality9.3
Service8.3
Value for money8.0
High score for New York (NY)
Rating
9+ Exceptional (24)
8-9 Excellent (10)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (11)
Jun - Aug (12)
Sep - Nov (5)
Dec - Feb (15)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (66)
All room types
All languages

Show reviews that mention 

Showing 43 verified guest comments
123
10.0
Exceptional
christine from United States
Family with young children
Stayed 5 nights in August 2010

NYC: Eloise-style!”

beautiful, centrally located, kid-friendly, most comfortable bed I have EVER slept on, too much to list
"one" bell man was a little pushy about his tip even though i tipped two others with the same set of luggage in a matter of 20 minutes

I LOVE AGODA! i was a little worried after i booked with agoda bc i read some bad reviews but i verified my reservation directly with the hotel and sure enough, agoda was not only valid but got me a CRAZY low rate that none of the other sites were able to do. i took a nyc-eloise-style trip with my 2 daughters and stayed at the plaza for 5 nights and 6 days. service was terrific as we stepped out of our car. we were then shown up to our room where i was BLOWN AWAY! i expected a smaller room bc it's nyc but it was a BEAUTIFUL, generously sized room... beautifully furnished with every attention to detail. The bathroom was so beautiful that i ended up taking pics and pics of the walls and fixtures. the famous palm court was beautiful and the food was incredible but i wouldn't do it more than once a day (very expensive). their "food hall" by todd english was incredible too... although much more casual than upstairs, still pricey. i have never spent so much time inside my hotel room on a trip before (and we travel a lot!) i was so taken by the plaza that i have my husband looking into purchasing the pied-a-terre there. i am now booking a trip for paris with my mom and my sister and will be using agoda again bc i am SO PLEASED with the prices! i don't know how they are able to get such a steep discount compared to other sites. (granted, not for all places... i checked for my hawaii trip and ended up using a different site for that trip) i also utilized their chat & phone services repeatedly when i got nervous after reading the bad reviews and they were super accessible and VERY accommodating. i am a fan... can't understand what the bad reviews are about! i love this site!!

Reviewed August 30, 2010
10.0
Exceptional
William from United States
Couple
Deluxe King Bed
Stayed 1 night in January 2015

A yearly Visit”

Staff was great, room extra clean and neat, location

Always a pleasure and a treat to stay at the Plaza. Going to treat my daughter-in-law to a night sometime during the year when I can get a good deal on the room.

Reviewed January 28, 2015
10.0
Exceptional
Linda from Sweden
Family with teens
Plaza King Room
Stayed 6 nights in April 2016

Always perfect!”

Always a joy to stay at The Plaza in New York. We'll be back!

Reviewed May 09, 2016
10.0
Exceptional
Edward from United States
Family with young children
Grand Luxe King Bed Non Smoking
Stayed 5 nights in November 2014

Very nice ”

Staff cleanliness and location

We had a great experience at the plaza hotel and the city

Reviewed November 18, 2014
6.7
Good
Wasidth from Thailand
Couple
Edwardian Suite King Non-Smoking
Stayed 3 nights in December 2014

Butler Service... It's a joke!”

Location, The Suite, The building & Decor

Nice, comfortable Edwardian Suite Front staff was nice. Concierge staff was okay. But housekeeping staff knocked on my door at 9 am then at 10 am... They took away used glasses but never replaced them. I requested NY Times but ended up getting USA Today everyday. I called but still the same. I then just laughed at this lame paper delivery. The Butler service is just a joke. He knocked on my door about 10 minutes after I got to my suite, gave me his card. And never did I see him again. I placed my shoes in a designated tray, left it out for polishing but nothing happened. I called the butler but a heavy accented guy said something that was unintelligible. The bellhop (a short grumpy old man) was perhaps the rudest I have encounted. Bad mouth, no manner, low service but expecting high tip. He is one reason I won't return to this place. I truly love the building itself but the human touch is what makes people return to the hotel. A five star hotel should recognize this simple concept.

Reviewed December 12, 2014
8.7
Excellent
Athena from Indonesia
Couple
Stayed 1 night in December 2013

I was dissapointed on the last day ”

Location, near shopping place, nice view

I had a bad expeience. I was staying for 5 nights in the sweet room. Can u imagine... I was staying in the best hotel and staying paying the sweet room which was not cheap but the service so sucks

Reviewed December 27, 2013
10.0
Exceptional
Jose from United States
Couple
Plaza King Room
Stayed 1 night in August 2016

Business”

Business trip and part pleasure Reservation was perfect and the Hotel magnificent

Reviewed August 09, 2016
6.7
Good
Michelle from United States
Family with young children
Deluxe King Bed
Stayed 1 night in November 2014

Nice hotel”

Location, appearance,

Overall a good stay. Room was on the small side. Had stayed at the London NYC hotel prior to this one and the room was larger. Really think for $900 a night wifi should be included. Didn't find the hotel to be as family friendly as I thought it would be. No welcoming kids gift like we've received at other US and European hotels.

Reviewed November 13, 2014
9.7
Exceptional
STEVEN from Australia
Couple
Stayed 2 nights in July 2010

mr jackson”

it looks great very high standard
no worth commenting

it was a great feeling walking in 2 such a fantastic looking venue. it made my wife feel like a princess. which was great due 2 the fact it was her birthday. staff were very helpful and made my wife feel special. it,s in a very good aera of newyork,very easy 2 get around. wish i was there now. fantastic place.

Reviewed August 20, 2010
4.7
Tan from Singapore
Family with young children
Grand Luxe King Bed Non Smoking
Stayed 5 nights in May 2014

Worst hotel I ever stayed in”

Went to NYC for my bro graduation and booked this hotel because we loved The Great Gatsby movie. Gosh it's our worst choice ever. Service was poor and slow & one of the security scolded my wife for using her phone in the lobby and that rude security guard accused her of taking pictures of the hotel lobby. Which she didn't and he insisted we showed him the phone & we obliged. Turn out he found nothing and he didn't apologize and my wife was very upset with the hotel service and standard. We had travelled to many beautiful 5stars hotels and this is the worst ever. Hope the management would take great care in training their service staffs and The plaza is such a beautiful hotel with the worst management. Great disappointment

Reviewed November 09, 2014
9.3
Exceptional
Pornnapa from Thailand
Family with teens
Stayed 3 nights in April 2014

Nice staff, prompt response, luxurious”

Nice staff, prompt response, luxurious

Over expectation! The staffs are nice and polite. We missed our flight and notify then for late arrival. They neatly organized our welcome the next day.

Reviewed May 29, 2014
10.0
Exceptional
Eric from United States
Couple
Deluxe King Bed
Stayed 2 nights in December 2017

Absolutely gorgeous hotel (5 stars)”

My wife and I stayed here for a few nights after getting married. Thank you for making it so special. We really had the nicest most amazing experience.

Reviewed May 13, 2018
8.4
Excellent
Huseyin from United States
Family with young children
Deluxe King Bed
Stayed 5 nights in January 2019

Excellent”

The hotel is old but clean. Need to be renovated

Reviewed February 06, 2019

Thank you for taking the time to share your feedback. We have shared your comments with the appropriate teams for internal follow-up. We hope for the opportunity to welcome you once again next time your travels bring you to New York.

Responded December 31, 2019
The Plaza Hotel
8.4
Excellent
hasni from Singapore
Couple
Grand Luxe King Bed Non Smoking
Stayed 1 night in February 2016

Can't recommend. ”

Very expensive. Not very friendly staff. Stay here for the experience for one night and then book The Ritz next door for a better stay. Not worth it.

Reviewed December 04, 2016
10.0
Exceptional
Jerome from United States
Couple
Plaza King Room
Stayed 1 night in July 2014

The best hotel experience ever!”

The ambience The staff The room

Excellent! The experience far exceeded my expectations for class, accommodation and comfort!

Reviewed July 14, 2014
6.0
Zev from United States
Family with young children
Plaza King Room
Stayed 1 night in April 2014

frustrating”

location location location

It was very frustrating because we have a handicap toddler in a modified stroller and this hotel is not handicap accessible. The 'lift' they have would not fit my daughters stroller. They should add a ramp on the side of the hotel. Also it took 4 phone calls before a bell man came to help us with our luggage, ugh!!

Reviewed May 08, 2014
9.0
Exceptional
Pornnapa from Thailand
Family with teens
Grand Luxe King Bed Non Smoking
Stayed 3 nights in April 2014

Elegant hotel, with a touch of New York everywhere”

Service, elegant, location

The staffs are very nice and handy. Beautifully decor, in the heart of NYC!

Reviewed June 10, 2014
10.0
Exceptional
John from United States
Couple
Deluxe King Bed
Stayed 1 night in December 2014

A New York experience”

Staff, Palm Room, Tea

The staff went way beyond what was expected, dining superb, it made our Christmas

Reviewed December 31, 2014
8.7
Excellent
Pornnapa from Thailand
Family with teens
Plaza King Room
Stayed 1 night in April 2014

Elegant hotel, with a touch of New York everywhere”

Service, elegant, location

The staffs are very nice and handy. Beautifully decor, in the heart of NYC!

Reviewed June 10, 2014
9.3
Exceptional
Zak from United Kingdom
Couple
Plaza King Room
Stayed 1 night in February 2015

Amazing hotel with great staff.”

Room, service, standards

Fantastic, only let down was the poor gym facilities.

Reviewed February 19, 2015
123
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