The Plaza Hotel
See the best of New York (NY) with a stay at The Plaza Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Plaza Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at The Plaza Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Plaza Hotel include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Plaza Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Plaza Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take advantage of the opportunity to explore New York (NY) while in the city. Engage in the city's best art at The National 9/11 Memorial & Museum located 6.7 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is Top of the Rock, located 740 m away.
NYC: Eloise-style!”
I LOVE AGODA! i was a little worried after i booked with agoda bc i read some bad reviews but i verified my reservation directly with the hotel and sure enough, agoda was not only valid but got me a CRAZY low rate that none of the other sites were able to do. i took a nyc-eloise-style trip with my 2 daughters and stayed at the plaza for 5 nights and 6 days. service was terrific as we stepped out of our car. we were then shown up to our room where i was BLOWN AWAY! i expected a smaller room bc it's nyc but it was a BEAUTIFUL, generously sized room... beautifully furnished with every attention to detail. The bathroom was so beautiful that i ended up taking pics and pics of the walls and fixtures. the famous palm court was beautiful and the food was incredible but i wouldn't do it more than once a day (very expensive). their "food hall" by todd english was incredible too... although much more casual than upstairs, still pricey. i have never spent so much time inside my hotel room on a trip before (and we travel a lot!) i was so taken by the plaza that i have my husband looking into purchasing the pied-a-terre there. i am now booking a trip for paris with my mom and my sister and will be using agoda again bc i am SO PLEASED with the prices! i don't know how they are able to get such a steep discount compared to other sites. (granted, not for all places... i checked for my hawaii trip and ended up using a different site for that trip) i also utilized their chat & phone services repeatedly when i got nervous after reading the bad reviews and they were super accessible and VERY accommodating. i am a fan... can't understand what the bad reviews are about! i love this site!!
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A yearly Visit”
Always a pleasure and a treat to stay at the Plaza. Going to treat my daughter-in-law to a night sometime during the year when I can get a good deal on the room.
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Always perfect!”
Always a joy to stay at The Plaza in New York. We'll be back!
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Very nice ”
We had a great experience at the plaza hotel and the city
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Butler Service... It's a joke!”
Nice, comfortable Edwardian Suite Front staff was nice. Concierge staff was okay. But housekeeping staff knocked on my door at 9 am then at 10 am... They took away used glasses but never replaced them. I requested NY Times but ended up getting USA Today everyday. I called but still the same. I then just laughed at this lame paper delivery. The Butler service is just a joke. He knocked on my door about 10 minutes after I got to my suite, gave me his card. And never did I see him again. I placed my shoes in a designated tray, left it out for polishing but nothing happened. I called the butler but a heavy accented guy said something that was unintelligible. The bellhop (a short grumpy old man) was perhaps the rudest I have encounted. Bad mouth, no manner, low service but expecting high tip. He is one reason I won't return to this place. I truly love the building itself but the human touch is what makes people return to the hotel. A five star hotel should recognize this simple concept.
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I was dissapointed on the last day ”
I had a bad expeience. I was staying for 5 nights in the sweet room. Can u imagine... I was staying in the best hotel and staying paying the sweet room which was not cheap but the service so sucks
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Business”
Business trip and part pleasure Reservation was perfect and the Hotel magnificent
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Nice hotel”
Overall a good stay. Room was on the small side. Had stayed at the London NYC hotel prior to this one and the room was larger. Really think for $900 a night wifi should be included. Didn't find the hotel to be as family friendly as I thought it would be. No welcoming kids gift like we've received at other US and European hotels.
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mr jackson”
it was a great feeling walking in 2 such a fantastic looking venue. it made my wife feel like a princess. which was great due 2 the fact it was her birthday. staff were very helpful and made my wife feel special. it,s in a very good aera of newyork,very easy 2 get around. wish i was there now. fantastic place.
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Worst hotel I ever stayed in”
Went to NYC for my bro graduation and booked this hotel because we loved The Great Gatsby movie. Gosh it's our worst choice ever. Service was poor and slow & one of the security scolded my wife for using her phone in the lobby and that rude security guard accused her of taking pictures of the hotel lobby. Which she didn't and he insisted we showed him the phone & we obliged. Turn out he found nothing and he didn't apologize and my wife was very upset with the hotel service and standard. We had travelled to many beautiful 5stars hotels and this is the worst ever. Hope the management would take great care in training their service staffs and The plaza is such a beautiful hotel with the worst management. Great disappointment
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Nice staff, prompt response, luxurious”
Over expectation! The staffs are nice and polite. We missed our flight and notify then for late arrival. They neatly organized our welcome the next day.
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Absolutely gorgeous hotel (5 stars)”
My wife and I stayed here for a few nights after getting married. Thank you for making it so special. We really had the nicest most amazing experience.
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Excellent”
The hotel is old but clean. Need to be renovated
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Thank you for taking the time to share your feedback. We have shared your comments with the appropriate teams for internal follow-up. We hope for the opportunity to welcome you once again next time your travels bring you to New York.
Can't recommend. ”
Very expensive. Not very friendly staff. Stay here for the experience for one night and then book The Ritz next door for a better stay. Not worth it.
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The best hotel experience ever!”
Excellent! The experience far exceeded my expectations for class, accommodation and comfort!
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frustrating”
It was very frustrating because we have a handicap toddler in a modified stroller and this hotel is not handicap accessible. The 'lift' they have would not fit my daughters stroller. They should add a ramp on the side of the hotel. Also it took 4 phone calls before a bell man came to help us with our luggage, ugh!!
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Elegant hotel, with a touch of New York everywhere”
The staffs are very nice and handy. Beautifully decor, in the heart of NYC!
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A New York experience”
The staff went way beyond what was expected, dining superb, it made our Christmas
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Elegant hotel, with a touch of New York everywhere”
The staffs are very nice and handy. Beautifully decor, in the heart of NYC!
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Amazing hotel with great staff.”
Fantastic, only let down was the poor gym facilities.
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