Excellent 8.6
Based on 895 reviews

Recent customer comments

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based on 895 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.2
  • Room comfort and quality 8.9
  • Service 8.7
  • Value for money 7.9
  • Food and dining 7.6
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Rowoon from United States
Stayed 2 nights in September 2014
Plaza was great
Three best things about the Plaza: 1) Impeccable Service (English speaking wasn't a problem at all), 2) Pool is great 3) Location is fantastic!
My wife and I thoroughly enjoyed our stay. The hotel is very clean, service was friendly and prompt, and there were lots of things to do. Seoul station is only 1 stop away, and the hotel has free shuttle service to a few popular spots. Remember to request a Nespresso machine and a complimentary NYT newspaper to start your morning, then head across the street to the hotel's second bldg for a workout and swim. All the guests seemed happy as well.
Reviewed September 11, 2014

Yip from Hong Kong
Solo traveler
Stayed 2 nights in December 2013
Convenient but too small
Convenient, clean, comfortable
The design of the hotel is trendy after the renovation... The lobby is grand and the staff is very friendly... Yet, the room is rather small...
Reviewed September 07, 2014

Pak from Hong Kong
Family with young children
Stayed 1 night in August 2014
Bad staffs and impolite.
The room is big and modern.
So So. Reasonable pricy. But staffs provided bad service.
Reviewed August 29, 2014

Yim from Australia
Business traveler
Stayed 5 nights in July 2014
great location
close to my client visits
Reviewed August 24, 2014

Yim from Australia
Business traveler
Stayed 1 night in August 2014
great location
location, airport limousine starting stop
Reviewed August 24, 2014

hsieh from Taiwan
Business traveler
Stayed 7 nights in July 2014
Both great for business and private trip
Very high standard in all prospects.
Reviewed August 07, 2014

Lai from Hong Kong
Business traveler
Stayed 3 nights in November 2013
this hotel offer Hermes Toiletries
they offer Hermes Toiletries
Very nice hotel and clean. But the room is very small Room service food is delicious
Reviewed July 21, 2014

Tang from Singapore
Solo traveler
Stayed 3 nights in July 2014
Very relaxing and enjoyable
Centrally located , staff were very professional and polite and breakfast selection is good
I will repeat staying at this hotel on every visit to Korea , a habit that is difficult to change
Reviewed July 14, 2014

Ross from Australia
Stayed 4 nights in June 2014
Staff incredible , professional and friendly.
Professional, friendly staff, location, modern facilities.
Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Reviewed June 30, 2014

Lee from Singapore
Family with young children
Stayed 2 nights in June 2014
Good and accessible
Accessibility, clean and affordable
Reviewed June 23, 2014


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