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Exterior view, The Point Orlando Resort in Orlando (FL)
The Point Orlando Resort
Exterior view, The Point Orlando Resort in Orlando (FL)
Lobby, The Point Orlando Resort in Orlando (FL)
Lobby, The Point Orlando Resort in Orlando (FL)
Beach, The Point Orlando Resort in Orlando (FL)
Swimming pool [outdoor], The Point Orlando Resort in Orlando (FL)

Removed from saved list

8.4

Excellent

86 reviews

86 reviews

Housekeeping8
View2
Shops1
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Universal's Islands of Adventure
2.0 km
Universal Studios Florida
2.6 km
The Wizarding World of Harry Potter
2.8 km
SeaWorld
5.0 km
Discovery Cove
5.7 km
Closest landmarks
Sleuths Mystery Dinner Show
280 m
Pirates Dinner Adventure Orlando
550 m
Lost Caverns Adventure Golf
610 m
Pirate's Dinner Adventure
740 m
Gator Golf Adventure Park
760 m

The Point Orlando Resort

7389 Universal Blvd, International Drive North - Universal, Orlando (FL), United States, 32819 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in International Drive North - Universal, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Orlando (FL)

Front desk [24-hour]

Airport transfer

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Orlando (FL) are being booked every minute!
Value for money8.5
Location rating8.7
Nearest airportOrlando International Airport (MCO)
Distance to airport15.3 km

Rooms available at The Point Orlando Resort

Apartment with Pool View
...
  • Room size: 67 m²/721 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Apartment with Balcony
...
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • 1 king bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does The Point Orlando Resort feature an option for contactless check-in and check-out?

At The Point Orlando Resort, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What payment options are supported at The Point Orlando Resort?

The Point Orlando Resort accepts up to 4, with payment card selections consisting of Visa, Discover Card, American Express, and MasterCard.

What is the typical rating that past Solo travelers' have given to The Point Orlando Resort?

Verified solo travelers that have stayed at this property have given The Point Orlando Resort an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to The Point Orlando Resort?

Past families with older children that have stayed at this property have given The Point Orlando Resort an average rating of 8.4. You can look into more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to The Point Orlando Resort?

The closest train, metro, or bus station is Orlando, FL (ORL), 11045.23 m away from The Point Orlando Resort.

What restaurants are close by The Point Orlando Resort?

The Point Orlando Resort’s community is International Drive North - Universal which consists of popular restaurants such as Pizza Xtreme, Aashirwad Indian Food and Bar, and Halal Food Express.

What popular shopping places are close to The Point Orlando Resort?

Shopping options in The Point Orlando Resort’s International Drive North - Universal neighborhood include Orlando International Premium Outlets.

What time is check-in and check-out at The Point Orlando Resort?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.

Is breakfast offered at The Point Orlando Resort?

Wake up to an incredible continental breakfast at The Point Orlando Resort. Travelers can enjoy breakfast offered with an additional charge of 11.95 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

What people love about The Point Orlando Resort

  • 10

    Exceptional
    Cleanliness

    "Clean and quiet place."

    Alla

    |

    February 5, 2023

  • 8.4

    Excellent
    Cleanliness

    "Very clean."

    Celestial

    |

    January 22, 2020

  • 10

    Exceptional

    "Nice view from balcony."

    Alla

    |

    February 5, 2023

Property ranking|Compared to 3,189 Orlando (FL) properties
See all rankings
Value for money score
8.6/10
Location score
8.7/10
Service score
8.7/10
Cleanliness score
8.4/10
Better than
99
%
of Orlando (FL) properties
Better than
99
%
of Orlando (FL) properties
Better than
99
%
of Orlando (FL) properties
Better than
99
%
of Orlando (FL) properties
Overall rating:

8.4

Excellent
86 reviews
Cleanliness
8.5
Facilities
8.1
Location
8.7
Read all reviews >
More about The Point Orlando Resort

More about The Point Orlando Resort

Experience Luxury and Convenience at The Point Orlando Resort

The Point Orlando Resort, located in the heart of Orlando (FL), offers an array of facilities to ensure a comfortable and memorable stay. Guests can start their day with a freshly brewed coffee from the coffee shop or enjoy a refreshing drink at the bar. The hotel also offers laundry service, room service, safety deposit boxes, airport transfer, and concierge services to cater to guests' needs. The indoor pool, hot tub, fitness center, and spa provide ample opportunities for relaxation and rejuvenation. For those looking to soak up the sun, the hotel features an outdoor pool and a poolside bar. Wi-Fi is available in public areas, and the hotel offers car parking, including a car park onsite, free of charge, with charges applied. There is also a designated smoking area, shuttle service, express check-in/check-out, shared kitchen, daily housekeeping, taxi service, and ticket service to make guests' stay as comfortable as possible.

Experience the Best of Orlando's Attractions from The Point Orlando Resort

The Point Orlando Resort is the perfect base for exploring Orlando's top attractions. Just a short drive away, you'll find Universal's Islands of Adventure, home to thrilling rides and attractions like The Wizarding World of Harry Potter and Jurassic Park. Universal Studios Florida is also nearby, where you can immerse yourself in the world of movies and television. If you're looking for some retail therapy, Orlando International Premium Outlets is the place to go, with over 180 stores offering designer brands at discounted prices. For some fun in the sun, head to Universal's Volcano Bay or Fun Spot America, both just a short drive from the hotel. And if you're looking for some classic carnival games and rides, Magical Midway is just a few minutes' walk away from the hotel. With so many attractions nearby, The Point Orlando Resort is the perfect choice for your Orlando vacation.

Welcoming Staff and Clean Rooms

Guests rave about the welcoming and friendly staff at The Point Orlando Resort, who always greet them with a smile and ask about their day. The rooms are spacious, modern, and impeccably clean, with daily housekeeping service. Many reviewers appreciate the convenience of the full kitchen suites and note that stopping for groceries ahead of time made for a smooth and enjoyable stay. Guests also praise the helpfulness of the reception staff, such as Ivan, who went above and beyond to make their stay stress-free. Overall, guests highly recommend The Point Orlando Resort and would definitely stay here again.

Experience Exceptional Hospitality and Value at The Point Orlando Resort

The Point Orlando Resort is a top-rated hotel in Orlando, Florida that has earned an impressive 8.0 overall rating from satisfied guests. With exceptional staff performance and a prime location, guests have raved about the resort's friendly and helpful staff, who go above and beyond to ensure a comfortable and enjoyable stay. Additionally, the hotel offers great value for money, with an 8.6 rating for value, making it an excellent choice for budget-conscious travelers. The resort's facilities, cleanliness, and location have also received high praise, with ratings of 8.1, 8.5, and 8.7 respectively. While the food and dining options were rated slightly lower at 7.7, guests can easily explore the nearby restaurants and cafes. For those seeking a memorable and enjoyable stay in Orlando, The Point Orlando Resort is sure to exceed expectations.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Swimming Pool

6 mentions

Housekeeping

3 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Hot tub
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Food and dining

Restaurants on site
Cabana Bar and Grill
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

7389 Universal Blvd, International Drive North - Universal, Orlando (FL), United States, 32819
Excellent
Location

8.7

Airports
  • Orlando International Airport (MCO)
    15.3 km
  • Kissimmee Gateway Airport (ISM)
    18.3 km
Public transportation
  • Sand Lake Road
    9.3 km
  • Orlando, FL (ORL)
    11.1 km
Hospital or clinic
  • Paramount Urgent Care
    2.0 km
Shopping
  • Orlando International Premium Outlets
    2.3 km
Convenience store
  • 7 Eleven
    1.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Universal's Islands of Adventure
    2.0 km
  • Universal Studios Florida
    2.6 km
  • The Wizarding World of Harry Potter
    2.8 km
  • SeaWorld
    5.0 km
  • Discovery Cove
    5.7 km
  • Disney Springs
    11.0 km
  • Magic Kingdom Park
    12.4 km
  • Epcot
    12.5 km
  • Walt Disney World® Resort
    12.7 km
  • Disney's Animal Kingdom
    16.7 km
Nearby landmarks
  • Sleuths Mystery Dinner Show
    280 m
  • Pirates Dinner Adventure Orlando
    550 m
  • Lost Caverns Adventure Golf
    610 m
  • Pirate's Dinner Adventure
    740 m
  • Gator Golf Adventure Park
    760 m
  • Skyventure
    770 m
  • World Bowling Center at Dowdy Pavilion
    790 m
  • Magical Midway
    790 m
  • Alligator Alley
    840 m
  • Titanic: The Artifact Exhibition (Orlando)
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out from11:00
  • Check-out until11:00
Getting around
  • Airport transfer fee50 USD
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)11.95 USD
  • Daily Internet/Wi-Fi fee11.50 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 228
  • Year property opened2007
  • Most recent renovation2016
Parking
  • Daily parking fee11.5 USD

Reviews of The Point Orlando Resort from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.5
Facilities8.1
Location8.7
Room comfort and quality7.3
Service8.7
Value for money8.5
High score for Orlando (FL)
Rating
9+ Exceptional (25)
8-9 Excellent (7)
7-8 Very Good (7)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (12)
Jun - Aug (10)
Sep - Nov (14)
Dec - Feb (11)

Show reviews that mention 

Showing 47 verified guest comments
123
10.0
Exceptional
Laureen
Family with teens
One-Bedroom Suite
Stayed 5 nights in May 2019

Excellent Location and Hotel”

We spent 5 nights at The Point Hotel and Suites in a one bedroom suite. It was very clean, our room was serviced daily and convenient to Universal Theme Parks! We stopped for Groceries before getting to the hotel, which made for a smooth, easy and enjoyable Full Kitchen Suite experience! Allowing us the convenience of eating, snacking when we wanted and enjoying every moment of our experience in Orlando! The shuttle service to Universal was on time and although you are within walking distance to the Universal Parks, this service was welcoming at the end of each day at the park, when your tired of and just want to get back to the Hotel to relax. The Point staff were welcoming, happy and always greeted us with a smile and "how was your day"! Thank you for a enjoyable and stress free stay!

Reviewed May 21, 2019

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9.2
Exceptional
Alan from Ireland
Family with young children
Stayed 5 nights in July 2017

July 2017 Stay”

My family and I spent five nights at the Point Orlando Resort. On arrival I was impressed by the cleanliness of the modern lobby area and exterior of the hotel. This was matched by the experience we had with the room, which was well equipped and comfortable. Free parking was also a huge advantage over other hotels. The best part of our visit were the staff who were exceedingly helpful and courteous. The concierge Racquel was a huge benefit in organising all of our activities and day trips. I wouldn't hesitate to recommend this hotel, which I found to be great value for money.

Reviewed July 19, 2017

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9.6
Exceptional
Robyn from Australia
Family with teens
Stayed 7 nights in February 2017

Great value for money”

We stayed here for 7 nights (3 adults). The one bedroom suite was great, and had everything we needed including a washing machine and dryer. The spa bath was appreciated after a long day walking at the theme parks. The pool area was lovely. The hotel offers complementary shuttles to Disney and Universal. It's about a 10 minute walk to International Drive. We would definitely stay there again.

Reviewed February 20, 2017

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9.2
Exceptional
Claire from United Kingdom
Solo traveler
Stayed 1 night in September 2016

One night stopover in Orlando ”

Stayed at the Point just for one night after two weeks on the Gulf Coast. Very welcoming staff. Hotel in a nice quiet location but near to International Drive. Room lovely with good views. Pool lovely and clean, plenty of sun beds and towels provided. Hotel recommended.

Reviewed September 19, 2016

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10.0
Exceptional
Barbara from United Kingdom
Family with teens
Deluxe One-Bedroom Suite with Spa Bath
Stayed 1 night in February 2017

Exceptional”

Had a problem on check-in as the booking details the hotel had received from Agoda (via booking.com) did not reflect the fact we had booked a TWO bedroom de luxe suite, only a ONE bed. Reception staff went to a lot of trouble to sort this out, as we could show them the voucher issued by Agoda confirming 2-bed. However, excellent price through Agoda

Reviewed February 13, 2017

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9.2
Exceptional
Nigel from United Kingdom
Couple
Stayed 4 nights in June 2017

Exceptional”

Our one bed apartment was excellent - clean, comfortable and well equipped. Staff were friendly and helpful. We were disappointed with the pool area. No sun umbrellas, so very hot and not enough sunbeds. Also, music was blaring out from about 9.15 am until 11 pm - horrible! Whole pool area should be bigger for number of guests in resort.

Reviewed July 04, 2017

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10.0
Exceptional
julie from United Kingdom
Couple
One-Bedroom Suite
Stayed 11 nights in May 2019

fave place”

Its the third time weve stayed here and we have never had a probelm.the place is very clean the staff are very helpful and its position just of i drive is excellent.the pool is spotless and never busy and the bar by the the pool is excellent

Reviewed June 13, 2019

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10.0
Exceptional
Stefany from United States
Family with young children
Stayed 3 nights in May 2017

Amazing experience ”

I have to say that our experience was phenomenal! The rooms are very well equipped, updated and spacious; Not to mention ... Although in our stay the hotel had a inconvenience with a broken pipe that left us without water for a couple of hours, all its employees were very aware of all their tenants. Thank you to the Manager of the Hotel and to the Mamager of drinks for their great service.

Reviewed May 14, 2017

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10.0
Exceptional
Emelie from United States
Couple
King Room with Two King Beds
Stayed 1 night in April 2017

Great location and friendly staff”

Great location less than a mile from Universal parks. Place was clean and had nice amenities. Staff was very nice and educated. Will absolutely return again with my kids!

Reviewed April 23, 2017

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9.7
Exceptional
Jacqueline from South Africa
Couple
Executive King Studio with Wet Bar
Stayed 4 nights in October 2014

Great room, great breakfast”

The room, location and breakfast

We had a great time at The Point. It was comfortable and convenient and we really enjoyed the delicious breakfast :)

Reviewed November 21, 2014

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10.0
Exceptional
Giddel from United States
Group
Stayed 1 night in November 2017

great hotel”

even though i only went to sleep, this hotel was amazing! great price for the 3 king beds and the sofa bed. super comfy and and spacious

Reviewed November 07, 2017

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7.2
Very good
LING from Hong Kong SAR, China
Couple
Stayed 6 nights in October 2016

Great value, great location, but beware of PAPER THIN WALLS...”

My sister and I stated there for 6 nights. Pros : -The room was very spacious ,we loved that there is living area in the room with a comfy couch. -You can rent a laundry room in the hotel ($15 for 2 hours, incl a little box of powder laundry detergent that i used for 2 loads). maybe not be the cheapest but very convenient. -Great location, 10 mins walk to IHOP ,Walgreen. -Friendly staff. Cons: Paper thin walls. The walls are SO thin you can hear people sneeze in the hallway, literally. I was awakened every morning by the noise of doors closing or staff/ other hotel guess talking in the hallway (they didn't speak loud, but the walls are just sooooo thin...). Also, my room is right by the pool(the window by the bed is facing the pool), the poolside bar starts playing music from 9am everyday, which is very loud, even when I was in the bathroom that is at the other end of the room, with the door closed, I can still hear the music...

Reviewed November 09, 2016

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10.0
Exceptional
Jerome from United States
Family with young children
Stayed 2 nights in July 2017

Service so impeccable makes you wish the entire world was run like the Point at Orlando staff. ”

The cleanliness of the rooms were a start, but I couldn't help but to constantly take notice of the courtesy and professionalism of the entire staff. It just stood out, it just made you feel good anytime you came in contact with any of them for any reason at all. You walked away with a smile really feeling like wow, I'm on vacation!!!!

Reviewed July 20, 2017

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7.2
Very good
Leanne from Australia
Solo traveler
Stayed 2 nights in March 2018

Great room, but bar/grill disappointing”

Cons: At check-in I was told that I needed to pay an additional tax/fee for extras like parking and the shuttle. I could not see that anywhere in my paperwork from Agoda, whom I booked the hotel through. I showed the p’work to the staff member and I didn’t have to pay it. I don’t understand why this tax/fee exists and also why it isn’t embedded in the rate of the room when the customer is booking the room online. The bar/grill was disappointing in comparison to how it was described online. It’s just a hut with bar seats around it where you can order drinks poolside and just bar-type meals/snacks. I expected more of a restaurant. They were out of fish-the one meal I wanted, so ended up going for a walk and went to a restaurant for dinner. There isn’t much around the hotel site- no food outlets/shops. There are a few restaurants and a service station about a 10 min walk away. Earlier shuttle in the morn. didn’t arrive. Pros: The room was great. Spacious, modern and clean.

Reviewed April 04, 2018

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9.7
Exceptional
Sasikunchana from Thailand
Solo traveler
Deluxe One-Bedroom Suite with Spa Bath
Stayed 7 nights in October 2012

Everything ”

Room is really nice

Bedroom , kitchen , living room ... Excellent . I didn't even want to go out just wanted to relax in a room all day.Cleaning lady was so nice also. Staffs at a lobby were so friendly. Pool was lovely. Parking lot here was too pack. This was my 1st time ever of parking car on grass hotel area :) nice experience

Reviewed December 04, 2012

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5.2
Veronica from United States
Family with teens
Deluxe One-Bedroom Suite with Spa Bath
Stayed 1 night in August 2016

disappointed ”

The address says Universal Blvd and International Drive. Unfortunately i was very much disappointed not being on International drive as expected. I need a room, a nice stay on International drive and was expecting nothing less. I was expecting what i paid for.

Reviewed August 17, 2016

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10.0
Exceptional
Jerome from United States
Family with young children
Stayed 6 nights in July 2017

Pleasant Beautiful Staff!!! EVERYONE!!”

Everything, I just can't say enough about my entire experience. The staff from the concierge, to the desk staff, to the busboy, to the restaurant workers, to the maintenance guy, everyone was just a delight my entire eight days there. Been around the world, basically have not experienced such a delightful atmosphere in my entire life! 10 Stars!

Reviewed July 20, 2017

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8.3
Excellent
Christopher from Singapore
Business traveler
Executive King Studio with Wet Bar
Stayed 7 nights in November 2011

Great hotel with good service”

clean@

The overall hotel stay was great except that there is no wireless wifi so will either need to be wired to the cable in the room or go to the lobby where there is wireless wifi.

Reviewed December 07, 2011

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6.8
Good
Kari from United States
Family with teens
Stayed 3 nights in January 2017

Too expensive ”

Breakfast needs to be included or prices at a reasonable rate per person. $12 per person, including children, is a terrible value. We watched so many families come down for breakfast and get upset at how expensive it was. Coffee needs to be brewed and made available in the lobby 24/7 at no cost. Ice machines on the floors would be nice, instead of having to go to the restaurant on the main floor for ice. The fitness center needs more amenities for the money. Bedding for pull out sofas were not in the rooms and had to be requested. Local restaurants that offer delivery needs to be made available to guests.

Reviewed January 08, 2017

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9.6
Exceptional
Marilyn from Canada
Family with teens
Stayed 3 nights in November 2016

Exceptional”

Didn't appreciate the extra charge at check-in when I had already paid Agoda for our stay. The hot tub was not nearly hot enough. One night there was a party in the hot tub & security didn't address it. Otherwise, it was a great place to stay.

Reviewed February 09, 2017

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123
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