Recent customer comments

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based on 65 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.8
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Clifford from Namibia
1 Queen Bed Nonsmoking
Stayed 1 night in November 2015
Always a pleasant stay
Location practical
For the 1 night stay it was practical the room however was very impractical as it had no privacy the blinds had to be kept drawn at all times which made it dark we've had better even for a discounted rate the room was not worth the money
Reviewed November 10, 2015

Michelle from Canada
1 Queen Bed Nonsmoking
Stayed 2 nights in September 2015
Next to Hop On Hop Off bus office
Thinly veiled disdain from staff, small bed, rooms not soundproof, breakfast adequate but food quite poor quality compared to some of the guest houses we stayed at. Overall, poor value for money in the area. Could not recommend.
Reviewed September 29, 2015

Blu from South Africa
1 Queen Bed Nonsmoking
Stayed 2 nights in September 2015
Cimfortable stay
Location, comfort , quiet
We stayed for two nights in a comfortable room. I was very happy with the location of this hotel as we could walk to the waterfront in 5 minutes. It was quiet and the staff were very friendly and helpful during my stay. I loved the bathrooms and the cleanliness a and standard of comfort and fittings for the room are lovely. It was affordable!!I'd recommend this Hotel to other travelers as it has a history attached to it aswell!!
Reviewed September 28, 2015

Weng from Singapore
Business travelers
Standard Twin
Stayed 9 nights in August 2015
Great Stay, Convenient
Clean, quiet, friendly staffs
It is very near to V&A waterfront. Convenient to food and shopping mall. The staffs are very friendly, clean up the room every day and prepare the room for bedtime. Enjoy the stay :)
Reviewed September 10, 2015

Nicoletta from Italy
Families with older children
Standard Twin
Stayed 3 nights in August 2015
Highly enjoyable stay
Food, location, comfort
Such an enjoyable stay, hotel so clean & very helpful staff. Excellent breakfast & South African cuisine in restaurant. 5 mins walk from lovely V&A Waterfront. Free use of gym in sister hotel next door. We will definitely come back.
Reviewed August 30, 2015

Cathy from United Kingdom
Solo travelers
Twin Standard
Stayed 4 nights in August 2015
location is everything.....
Location, cleanliness and breakfast
Great stay at the Portswood, special mention to the exceptionally clean rooms, fantastic breakfast each and every morning. Staff were all very helpful and Internet was very good. The best thing about the hotel is its proximity to the waterfront, 5 minute walk through a very safe area.
Reviewed August 09, 2015

Mmaphuti from South Africa
Standard Twin
Stayed 4 nights in April 2015
Reviewed August 06, 2015

Barry from Australia
Twin Standard
Stayed 5 nights in July 2015
A Gem
Location. Staff.Rooms
A great little Gem of a place in a safe and great location ,the staff are pleasant and very attentive we loved our 5night stay and we will definitely go back ..thank you all for making our stay great
Reviewed July 31, 2015

Keita from Japan
Families with young children
Queen Room
Stayed 9 nights in July 2015
Excellent location, great staff service
Excellent location, great staff service, comfortable room
We enjoyed our stay very much thanks to the great services offered by all staffs of the hotel which is located just next to the waterfront.
Reviewed July 24, 2015

Lindie from South Africa
Business travelers
1 Queen Bed Nonsmoking
Stayed 2 nights in June 2015
Room Feedback
Cosy, convenient location, clean
My room was on the 3rd floor quite close to the lift. Unfortunately you could hear the lift opening and closing all evening. The rooms are not very sound proof as you could hear guests in the corridor.
Reviewed July 01, 2015


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