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The Premiere Hotel
a tall building with a clock on the top of it, The Premiere Hotel in Pekanbaru
Interior view, The Premiere Hotel in Pekanbaru
Swimming pool [outdoor], The Premiere Hotel in Pekanbaru
a woman taking a picture of herself in a bathroom mirror, The Premiere Hotel in Pekanbaru
a living room filled with furniture and a large window, The Premiere Hotel in Pekanbaru
The Premiere Hotel

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8.1

Excellent

583 reviews

583 reviews

Housekeeping9
Breakfast2
Fitness Centre2
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Monument of Riau People's Struggle 870 m
HS Soeman Library 1.1 km
Pekanbaru Great Mosque 3.0 km
Mall Ciputra Seraya 3.3 km
Silungkang Art Centre 3.4 km
Muara Takus 3.5 km
An-Nur Grand Mosque 3.7 km
Mall Ska Pekanbaru 4.1 km
Ar-Rahman Mosque 4.3 km
Boombara Waterpark 8.0 km
Nearby landmarks
Bank Tabungan Negara (BTN) 70 m
RTH Kacang Mayang 80 m
TAMAN KACA MAYANG 90 m
Surya Dumai Group 120 m
Taman Tugu Selais 130 m
Masjid Ar-Rahman 180 m
Pekanbaru Mayor Office 190 m
Senalepan Tax Office 330 m
Al-Falah Darul Muttaqin Mosque 340 m
Citra Plaza 350 m

The Premiere Hotel

Jl.Jendral Sudirman No.389, Pekanbaru City Center, Pekanbaru, Indonesia, 28116 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

380 meters to Al-Falah Darul Muttaqin Mosque

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

11 travelers have booked today.

Value for money8.0
Location rating8.1
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport5.4 km

Rooms available at The Premiere Hotel

Very good
Room comfort & quality

7.7

Executive Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Executive Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices
Junior Suite
...
  • Shower
Enter dates to see prices
Superior Room (2 Single Bed / 1 King Bed) - PARKING,FREE WIFI
...
    Enter dates to see prices
    Junior Suite - Single Use Non Refundable
    ...
      Enter dates to see prices
      Executive Single room (bed type is subject to availability single bed) : Breakfast NON REFUNDABLE
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at The Premiere Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to The Premiere Hotel?

        The Premiere Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at The Premiere Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Premiere Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Pekanbaru with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at The Premiere Hotel?

        Wake up to a great buffet breakfast at The Premiere Hotel.

        What are my dining options at The Premiere Hotel?

        The Premiere Hotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at The Premiere Hotel?

        The Premiere Hotel does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby The Premiere Hotel?

        The Premiere Hotel’s neighborhood is Pekanbaru City Center which includes popular restaurants such as Sate Bundo Kanduang, Karambia Cafe & Hang Out and Sate Solo.

        What popular shopping places are close to The Premiere Hotel?

        The Premiere Hotel is located in Pekanbaru City Center area which features shopping places such as Mall Ciputra Seraya, Transmart Carrefour and Sadira Plaza.

        What are popular attractions near The Premiere Hotel?

        The Premiere Hotel’s location in the Pekanbaru City Center neighborhood makes it close to famous attractions including Pekanbaru Great Mosque, Silungkang Art Centre and Monument of Riau People's Struggle.

        What popular natural sightseeing spots are close to The Premiere Hotel?

        The Premiere Hotel’s nearby natural sights include Kolam Pancing Lembah Raya, hutan and Halte Bus Kota perkantoran sudirman raya located in the same Pekanbaru City Center area.

        See map

        Explore the neighborhood

        What people love about The Premiere Hotel

        • 7.6

          Very good
          Cleanliness

          "Hotel interiors was nice & clean though, breakfast was good, hospitality ok."

          Dorojatun

          |

          September 1, 2022

        • 10

          Exceptional
          Location

          "Nice place, with a very strategic location."

          Reski

          |

          March 17, 2023

        • 8.8

          Excellent
          Location

          "Nice View Nice Facility Nice Staff Nice Location All about Nice"

          andri

          |

          November 21, 2022

        Property ranking|Compared to 176 Pekanbaru properties
        See all rankings
        Room comfort score
        7.7/10
        Cleanliness score
        8.3/10
        Service score
        8.1/10
        Overall score
        8.1/10
        Better than
        95
        %
        of Pekanbaru properties
        Better than
        86
        %
        of Pekanbaru properties
        Better than
        80
        %
        of Pekanbaru properties
        Better than
        77
        %
        of Pekanbaru properties
        Overall rating:

        8.1

        Excellent
        583 reviews
        Cleanliness
        8.3
        Facilities
        8.3
        Location
        8.1
        Read all reviews >
        What travelers say they love:
        Good hotel
        Nurrul from Singapore
        Group
        More about The Premiere Hotel

        More about The Premiere Hotel

        The Premiere Hotel

        For travelers who want to take in the sights and sounds of Pekanbaru, The Premiere Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Pekanbaru has to offer.
        All offerings provided by The Premiere Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Pekanbaru even more convenient.
        For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Premiere Hotel.
        For guests who would like to smoke, the designated smoking areas are available.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at The Premiere Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
        A day in will be as fun as a day out with ranges of recreational activities offered at The Premiere Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
        Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


        Around the property

        Don't miss out on all that Pekanbaru has to offer! Find that special item or souvenir that will commemorate your trip to Pekanbaru at Mall Ska Pekanbaru located 4.0 km away.


        Reasons to stay here

        Compared to other accommodations in Pekanbaru, facilities here are rated higher than 88% of them.
        Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
        According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Pekanbaru.

        Show less

        Amenities and facilities

        Excellent
        Facilities

        8.3

        Most talked about facilities

        Breakfast

        17 mentions

        Housekeeping

        17 mentions

        Swimming Pool

        6 mentions

        Food & Dining

        5 mentions

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Body scrub
        • Fitness center
        • Foot bath
        • Garden
        • Hot tub
        • Massage
        • On-site entertainment
        • Sauna
        • Spa
        • Spa/sauna
        • Steamroom
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • Bar
        • Breakfast [buffet]
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service [24-hour]
        • Shared kitchen
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Grooming service
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Salon
        • Shops
        • Smoking area
        • Xerox/fax in business center
        For the kids
        • Babysitting service
        • Family room
        • Kids meal
        • Swimming pool [kids]
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service

        Food and dining

        Breakfast options
        • Asian
        • Halal
        Restaurants on site
        The Cafe
        • Cuisine: Asian, Indonesian, International
        • Menu: Buffet, A-la-carte

        Location

        Jl.Jendral Sudirman No.389, Pekanbaru City Center, Pekanbaru, Indonesia, 28116
        Excellent
        Location

        8.1

        Airports
        • Sultan Syarif Kasim II International Airport (PKU)
          5.4 km
        • Pinang Kampai Airport (DUM)
          122.3 km
        Public transportation
        • Pekanbaru Bus Station
          6.8 km
        Hospital or clinic
        • RSIA Zainab
          690 m
        Shopping
        • Mall Ska Pekanbaru
          4.1 km
        Convenience store
        • Indomaret
          650 m
        Cash withdrawal
        • ATM
          50 m

        What's nearby

        Popular landmarks
        • Monument of Riau People's Struggle
          870 m
        • HS Soeman Library
          1.1 km
        • Pekanbaru Great Mosque
          3.0 km
        • Mall Ciputra Seraya
          3.3 km
        • Silungkang Art Centre
          3.4 km
        • Muara Takus
          3.5 km
        • An-Nur Grand Mosque
          3.7 km
        • Mall Ska Pekanbaru
          4.1 km
        • Ar-Rahman Mosque
          4.3 km
        • Boombara Waterpark
          8.0 km
        Nearby landmarks
        • Bank Tabungan Negara (BTN)
          70 m
        • RTH Kacang Mayang
          80 m
        • TAMAN KACA MAYANG
          90 m
        • Surya Dumai Group
          120 m
        • Taman Tugu Selais
          130 m
        • Masjid Ar-Rahman
          180 m
        • Pekanbaru Mayor Office
          190 m
        • Senalepan Tax Office
          330 m
        • Al-Falah Darul Muttaqin Mosque
          340 m
        • Citra Plaza
          350 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        Getting around
        • Airport transfer fee0 IDR
        • Travel time to airport (minutes)15
        The property
        • Non-smoking rooms/floorsYes
        • Number of floors15
        • Number of restaurants1
        • Number of rooms 168
        • Room voltage220
        • Year property opened2010

        Reviews of The Premiere Hotel from real guests

        Provided by verified guests of Agoda
        8.1
        /
        10
        Cleanliness8.3
        Facilities8.3
        Location8.1
        Room comfort and quality7.7
        Service8.1
        Value for money8.0
        High score for Pekanbaru
        Rating
        9+ Exceptional (70)
        8-9 Excellent (63)
        7-8 Very Good (134)
        6-7 Good (26)
        <6 Below Expectation (44)
        Time of the year
        Mar - May (95)
        Jun - Aug (84)
        Sep - Nov (63)
        Dec - Feb (95)

        Show reviews that mention 

        Showing 337 verified guest comments
        12345
        10.0
        Exceptional
        MUHAMMAD from Malaysia
        Business traveler
        Superior Double Room
        Stayed 1 night in January 2020

        Nice hotel.”

        Very nice hotel and great extension of Grand Zuri chain. Also, had a very special steak dinner which is very affordable.

        Reviewed February 03, 2020

        See room deals

        Hello Many thanks for sharing your 5-star feedback. We're thrilled to hear that you enjoyed your time at The Premiere Pekanbaru. Don't forget to enjoy live music every night only at The Premiere Lounge at 2nd floor. You can also enjoyable many variant of beverages and also food. When you’re happy, we’re happy – and we‘ll be sure to pass along your compliments to our Talent. We’ll be here when you’re ready to come back. Visit anytime. All the best... Wismi - General Manager

        Responded February 06, 2020
        The Premiere Hotel
        10.0
        Exceptional
        Inthan from Indonesia
        Family with young children
        Superior Double Room
        Stayed 1 night in November 2021

        Best hotel”

        Letak strategis, pelayanan hangat dan breakfast oke

        Reviewed November 22, 2021

        See room deals

        Hai Inthan Terimakasih atas ulasan yang di berikan. Senang bisa memberikan pelayanan dan fasilitas terbaik kami untuk anda dan kami menanti kedatangan selanjutnya untuk mencoba dan menikmati fasilitas kami lain nya. Fasilitas The Premiere Hotel Pekanbaru akan selalu instens dilakukan sterilisasi dengan disinfektan dan UV Lamp. Mohon selalu kerjasamanya demi keamanan dan kenyamanan bersama untuk selalu mematuhi Protokol Kesehatan yang diwajibkan selama berada di kawawan The Premiere Hotel Pekanbaru. Lakukan selaku 5M (Menggunakan Masker, Menggunakan Hand Sanitizer, Menjada Jarak, Mencuci Tangan & Menjauhi Kerumunan) dengan disiplin diri dan sadar akan kesehatan sendiri dan lingkungan sekitar. #StaySafe & #StayHealthy... All The Best... Wismi - General Manager

        Responded December 30, 2021
        The Premiere Hotel
        9.2
        Exceptional
        Karmela from Indonesia
        Business traveler
        Superior Double Room
        Stayed 1 night in July 2019

        Exceptional”

        Hotel staffs were very attentive. Just need to add a special pick up service for a guest to give an extraordinary experience on their stay. I would say, a city pick up would be great. So guests can easily stroll away the city.

        Reviewed July 17, 2019

        See room deals

        Hello Anthony Many thanks for sharing your feedback. We're thrilled to hear that you enjoyed your time at The Premiere Pekanbaru. When you’re happy, we’re happy – and we‘ll be sure to pass along your compliments to our Talent. We have already Shuttle Service Airport for guest and free but for City Shuttle that will be on request and chargeable. We’ll be here when you’re ready to come back. Visit anytime. All the best... Wismi - General Manager

        Responded July 18, 2019
        The Premiere Hotel
        10.0
        Exceptional
        Andra from Indonesia
        Family with young children
        Superior Twin Room
        Stayed 1 night in July 2022

        Best ”

        Rekomended

        Reviewed July 03, 2022

        See room deals

        Thank you for the excellent review, Andra We've thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. The Premiere Hotel Pekanbaru have escalated the Coronavirus Prevention methods to ensure Health, Safety and well-being of our guests. Please always cooperate for the safety and comfort together. #Staysafe and #StayHealthy Kind Regards..., Wismi - General Manager

        Responded July 05, 2022
        The Premiere Hotel
        9.6
        Exceptional
        Ashariyanti from Indonesia
        Family with young children
        Superior Double Room
        Stayed 1 night in March 2022

        Comfort Hotel”

        Everything's oke. The room, the staff, the facilities n breakfast 're all satisfy

        Reviewed April 19, 2022

        See room deals

        Thank you for the excellent review, Ashariyanti We've thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. The Premiere Hotel Pekanbaru have escalated the Coronavirus Prevention methods to ensure Health, Safety and well-being of our guests. Please always cooperate for the safety and comfort together. #Staysafe and #StayHealthy Kind Regards..., Wismi - General Manager

        Responded April 20, 2022
        The Premiere Hotel
        9.6
        Exceptional
        muhammad from Indonesia
        Business traveler
        Executive Double or Twin Room
        Stayed 2 nights in March 2020

        Restaurant issue”

        restaurant is all okay except the mosquito issue

        Reviewed March 06, 2020

        See room deals

        Hello Muhammad Many thanks for sharing your review. About this inconvenience, we do apology. We take noted and discuss with our team to create some change to make better and appropriate for our lovely guest. We make sure this thing can’t be happen again. When you’re happy, we’re happy too and we’ll be sure to pass along your another enjoyable moment to our team. We’ll be here when you’re ready to come back. Thank you and visit anytime. We Know How To Please You! Regards, Wismi – General Manager

        Responded March 10, 2020
        The Premiere Hotel
        10.0
        Exceptional
        Thomas from Indonesia
        Business traveler
        Superior Double Room
        Stayed 2 nights in February 2019

        Exceptional”

        Overall is good

        Reviewed May 15, 2019

        See room deals

        Hello Thomas Many thanks for sharing your feedback. We're thrilled to hear that you enjoyed your time at The Premiere Pekanbaru. When you’re happy, we’re happy – and we‘ll be sure to pass along your compliments to our Talent. We’ll be here when you’re ready to come back. Visit anytime. All the best... Wismi - General Manager

        Responded May 22, 2019
        The Premiere Hotel
        8.0
        Excellent
        yanna from Indonesia
        Couple
        Superior Double Room
        Stayed 3 nights in September 2019

        Very good”

        Asap di pekanbaru sangat menganggu... Over all hotelnya oke.. Lokasi oke

        Reviewed September 23, 2019

        See room deals

        Hai Yanna Terimakasih atas ulasan yang di berikan. Senang bisa memberikan pelayanan dan fasilitas terbaik kami untuk anda dan kami menanti kedatangan selanjutnya untuk mencoba dan menikmati fasilitas kami lain nya. You're Happy, We're Happy... All The Best... Wismi - General Manager

        Responded September 24, 2019
        The Premiere Hotel
        2.0
        David from Indonesia
        Business traveler
        Superior Double Room
        Stayed 1 night in July 2021

        Pelayanan buruk!”

        Bad customer service!

        Reviewed July 13, 2021

        See room deals

        Hello Arsya Thankyou for giving us a great review, thanks again for staying at The Premiere Hotel Pekanbaru. The review that you give us, can you tell us about some detail by email to fom@premierehotelpekanbaru.com . Honestly, we had a hard time figuring out the problems you faced during your stay. This prevents us from being able to fix the inconvenience. This is to avoid happening again in the future when you visit again at The Premiere Hotel Pekanbaru. The Premiere Hotel Pekanbaru have escalated the Coronavirus Prevention methods to ensure Health, Safety and well-being of our guests. Please always cooperate for the safety and comfort together. #Staysafe and #StayHealthy All The Best... Wismi - General Manager

        Responded July 19, 2021
        The Premiere Hotel
        9.0
        Exceptional
        mohammad from Malaysia
        Business traveler
        Stayed 1 night in October 2012

        Nice room and good facility”

        None

        It is a good brand new hotel with nice room overlooking the Pekanbaru city. The breakfast was fantastic for the price. Very reasonble price compared to other hotel within the Pekanbaru. Everything is new. Good nice soft bed and flatscreen TV. Staff is very accomodating. Strongly recommend this hotel if we go to Pekanbaru.

        Reviewed November 08, 2012

        See room deals

        Hello Mohammad Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 23, 2017
        The Premiere Hotel
        9.2
        Exceptional
        Galindra from Indonesia
        Solo traveler
        Stayed 1 night in February 2017

        good location, clean room, friendly staff.”

        Premiere is more preferable among its group. The Premiere Hotel Pekanbaru offers friendly staffs and very helpful even you do late nite check in. They have fresh spirit like morning work, no noticeable difference. The room is pretty quite for your sleep, the desk and chair make you comfortable for document work.

        Reviewed February 28, 2017

        See room deals

        Dear Our Valued Guest Ms/Mrs/Ms Galindra Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the accommodation venue during at Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this meantime, we also apologize for maybe any inconvenience that Ms / Mrs receive. We forward to welcoming you back to be able to stay at the The Premiere Hotel Pekanbaru. Sincerely, Management The Premiere Hotel Pekanbaru

        Responded April 26, 2017
        The Premiere Hotel
        8.0
        Excellent
        Dadang from Indonesia
        Solo traveler
        Stayed 2 nights in March 2012

        Lovely Hotel”

        Good Breakfast good place

        the premiere hotel pekanbaru offers an outdoor pool, a spa, and a 24-hour restaurant. the hotel provides two-way shuttles from sultan syarif kasim ii airport, a 15-minute drive away. featuring large windows, rooms at premiere pekanbaru hotel come with a king koil bed and a flat-screen tv. a safety deposit box and free coffee/tea making facilities are also provided. private bathrooms have either a bathtub or a shower. guests can enjoy the hotel’s karaoke facilities, or browse items in the gift shop. other facilities include a business centre and a 24-hour reception. wi-fi is free in public areas. open 24 hours, the café serves local and international dishes. room service is also available 24 hours.

        Reviewed June 14, 2012

        See room deals

        Hello Dadang Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 23, 2017
        The Premiere Hotel
        8.0
        Excellent
        Dadang from Indonesia
        Solo traveler
        Stayed 2 nights in March 2012

        Lovely Hotel”

        Good Breakfast good place

        the premiere hotel pekanbaru offers an outdoor pool, a spa, and a 24-hour restaurant. the hotel provides two-way shuttles from sultan syarif kasim ii airport, a 15-minute drive away. featuring large windows, rooms at premiere pekanbaru hotel come with a king koil bed and a flat-screen tv. a safety deposit box and free coffee/tea making facilities are also provided. private bathrooms have either a bathtub or a shower. guests can enjoy the hotel’s karaoke facilities, or browse items in the gift shop. other facilities include a business centre and a 24-hour reception. wi-fi is free in public areas.

        Reviewed June 14, 2012

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        Hello Dadang Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 23, 2017
        The Premiere Hotel
        8.7
        Excellent
        Hang from Malaysia
        Solo traveler
        Stayed 8 nights in August 2015

        Good hotel, close 2 gov offices far from the rest”

        Cleanliness, service, gym

        I stayed here for 8 nights in Aug 2015. The hotel is well presented, very clean room, good service, well equipped gym. The pool is a little dirty for my liking. The hotel is very close to government offices but far from everything else. But there are plenty of taxis, mini vans and public buses. The nearest shopping mall is Plaza Citra, which is quite basic but it houses one of the three cinemas in Pekanbaru. The choice of restaurant is very limited there. The nearest and nicest restaurant is H Selamat Bebek Goreng (Fried duck), which is located near Plaza Citra. If you like bread and pastry, there's a bakery just next door.

        Reviewed August 11, 2015

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        Hello Hang Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 19, 2017
        The Premiere Hotel
        8.3
        Excellent
        Lip from Malaysia
        Business traveler
        Stayed 1 night in September 2014

        Stayed everytime I'm in Pekanbaru”

        clean, good food and good service

        The fact that I stayed here everytime I am in Pekanbaru says it all. I've been here for like 5 or 6 times, and used to stay in hotel nearer to the central of the town. But been staying in the Premiere for like 4 times now. As the name implies, it's the premier hotel in pekanbaru.

        Reviewed October 01, 2014

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        Hello Aaron Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 21, 2017
        The Premiere Hotel
        7.6
        Very good
        Hafiz from Malaysia
        Business traveler
        Stayed 1 night in March 2018

        Declining level of service.”

        The Premiere was literally my second home 3 years ago. I stayed in this hotel last week during a recent trip to Pekanbaru. While the overall service was still OK, but I have noticed a slight decrease in it’s quality i.e the food, the reception, the lounge etc. I enjoyed my stay nonetheless. The Premiere is still my favourite hotel in Pekanbaru.

        Reviewed March 14, 2018

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        Hai Hafiz Many thanks for sharing your feedback. We are delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. We definitely look forward to have you back with us for more unforgettable moments and services. You know how to find us and for more best price, visit our website 'zhmhotels.com' or download zhmhotels on your phone. Thank you. You're Happy, We're

        Responded March 16, 2018
        The Premiere Hotel
        7.7
        Very good
        Lim from Singapore
        Business traveler
        Stayed 2 nights in January 2013

        Nice rooms”

        nice swimming pool and the room is big comfortable

        no amenities nearby, therefore have to take a taxi to nearby shopping center. Otherwise everything in the hotel is good. Breakfast spread is good but limited choices. The hotel cafe and room service are the same. i had 3 meals there and it became boring. Spa in the hotel is expensive, can find cheaper ones out of hotel. The service is good, the reservations allowed me to check in at 10am even though their check in time was at 2pm. Overall a good experience, i would choose there again should i visit Pekanbaru again.

        Reviewed January 17, 2013

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        Hello Lim Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 23, 2017
        The Premiere Hotel
        8.3
        Excellent
        Irsyad from Indonesia
        Business traveler
        Stayed 2 nights in September 2013

        Close to Governor Office”

        fast check out, located in primary street, good shower design

        One of some great Hotel in Pekanbaru, such as Jatra and Pangeran. This hotel located in Jl. Sudirman which is business center. 10 minutes from Airport, 3 minutes from Governor building.

        Reviewed September 29, 2013

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        Hai Irsyad Terima kasih atas ulasan yang diberikan. Senang bisa memberikan pelayanan dan fasilitas yang terbaik untuk Anda. Kami menunggu kedatangan anda selanjutnya. You're happy, we're happy. All The Best... Isti Budiono - General Manager

        Responded October 11, 2017
        The Premiere Hotel
        9.0
        Exceptional
        taufik from Indonesia
        Family with teens
        Stayed 3 nights in November 2012

        great hotel with great location”

        location

        This is my first time stay with Premiere Hotel, everyone in the group was very pleased with the condition of the hotel,rooms is very spacious and clean, hotel staff was very helpful and the location is great and breakfast was superb. will certainly recommend to others

        Reviewed December 25, 2012

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        Hello Taufik Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 23, 2017
        The Premiere Hotel
        10.0
        Exceptional
        Hamdani from Indonesia
        Family with teens
        Stayed 1 night in September 2011

        Best Hotel Customer Service in Pekanbaru”

        Good variety of Food, Very Warm customer service, Friendly staff thoughout the Building

        a very good hotel available in pekanbaru so far. a very warm welcome by the receptionist.

        Reviewed September 09, 2011

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        Hello Hamdani Many thanks for sharing your feedback. I am delighted to hear that you were in awe with your pleased experience and enjoyed your stay in our hotel with everything else that we offer. For any inconvenience that may you get during stay at The PREMIERE Hotel Pekanbaru, we deeply sorry and we will increase training to staff for more better in the future. We definitely look forward to have you back with us for more unforgettable moments and services. You're Happy, We're Happy... All The Best... Isti Budiono - General Manager

        Responded October 26, 2017
        The Premiere Hotel
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