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"We will definitely come back again and would recommend frien..."
April 28, 2018
Free airport transfer
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||9.1|
|Distance to city center||1.5 Km|
|Nearest airport||Siem Reap International Airport (REP)|
|Distance to airport||7.7 km|
"The stay was extremely pleasant and the hotel and staff was very courteous."
November 4, 2018
"Extra touches, lounge, transfers and overall staff service"
November 29, 2018
"All the staff at the hotel were most helpful and helped us plan our entire 5 days and helped us book various activities during our stay as well."
February 1, 2018
"Fabulous staff, large, well maintained rooms and great value"
August 1, 2018
The Privilege Floor by BOREI ANGKOR is central, well-pointed, with friendly, personalized 24-hour service, and also a true melting spot of culture where our promise is to deliver the royal luxury of Cambodian hospitality. Surrounded by Siem Reap’s historical attractions such as the Royal Residence, Preah Ang Chek Preah Ang Chorm, and Angkor National Museum, the property is only minutes away from the world’s largest religious monument, Angkor Wat temple, and conveniently accessible to the famous Pub Street within 5-minute ride by Remorque.
"Overall, my stay was great and I would recommend to my famil..."
June 13, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Privilege Floor by BOREI ANGKOR
Siem Reap Central Area
Siem Reap Central Area
Siem Reap Central Area
Show reviews that mention
I would give it 10 stars if I could”
The reviews are all correct - this place is phenomenal. The staff was extremely accommodating and the facilities were amazing. - Huge rooms with balcony and bathtub. - Buffet breakfast has quite the spread. Stations for bread, egg/omelet, noodle soup, assorted hot dishes, salad bar, yogurt station, fresh cut fruits, crepe/waffle station, fresh rice cake... so good. I miss it! - Access to their sit-down dining for breakfast (not buffet) which is all included. 😍 - Access to pool, gym, sauna (wet & dry), hot tubs (cold & hot). Barely used and I was alone for the most part! (Went during Cambodian new year mid-April) - Free airport pickup and drop-off You definitely get so much more than what you pay for! Would stay there again in a heartbeat.
Dear Steven, Many thanks for taking the time to post your glowing review of us. We are delighted to see you had a great experience and you found everything you were looking for with us. We would like to chance to welcome you back to us in the future and thank you again for choosing to you with us. Kind regards, The Management
The staff are truly amazing.”
Reena really went to a lot of effort to ensure my 40th birthday was not the sad day I expected it to be. The hotel was very generous with a room upgrade, birthday cake, card and even a present. My three nights on The Privilege Floor was worth every dollar. My driver Sochea worked hard. The spa treatment from Dany was lovely. Breakfast buffet had a lot of variety. Danmak Lounge cocktails were very well-made. Everything was so clean. Air conditioning problems at the 4th floor reception was the only issue I encountered. I will try to stay here again.
Dear Nicholas, We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future. Kind regards, The Management
Perfect and wonderful!!!”
The privilege floor is so quiet and relax. everything is perfect. especially staff, they look after us so well, so warm welcome and good bye, made us feel so special. See you again if I visit to Siem Reap next time.
Dear Penpan, We are delighted to read your feedback following your recent stay. We pride ourselves on the top service we always try to offer to meet your expectations. We wish we will have the opportunity to welcome you again soon. Kind regards, The Management
The breakfast lasting to 3pm is an absolute winner. We could wake up late, relax with some tea and coffee, fruit then noodles before spending a few hours roaming around the temples and back for a massage. Absolute bliss.
Dear Benjamin, It is fantastic to read that you had such a wonderful time with us and our staff were professional and friendly along the way. We do hope to welcome you back to us again soon. Kind regards, The Management
This hotel is outstanding with excellent customer service. The breakfast in the buffet restaurant was really good, with the a la carte breakfast in the upstairs restaurant a little slow with service. All throughout the hotel the staff were excellent and the standard and cleanliness of rooms and facilities was really good. A little outside the main hustle and bustle, but only $3 in a tuk tuk, it suited us perfectly.
Dear Lorraine, We are so thrilled to read that you had a wonderful stay. It is our aim to achieve first class customer service to all of our guests and we would love to welcome you back to us in the near future. Kind regards, The Management
The best value 5 star resort”
We had an amazing time here. The staff are so friendly and remember your name, they are always asking how is your day from the cleaners to managers. We had a great private trip of the temples arranged by the hotel. This hotel is truely a good mix between luxury and comfort without being pretentious.
Dear Richard, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, The Management
Very nice hotel with great service”
We had stayed in this hotel for 3D2N in the privilege floor. The friendly staffs were very nice and warmth welcoming to us. We stayed in the privilege floor. Although we found one of the light bulbs on the ceiling was broken, we didn't ask for any repairs. The room was not modern but nice staff and services were compensated for everything. We hoped they could check properly before customer getting in. The room was spacious and very nice. We needed to thank the staff-‘Sokun’ for her considerate arrangement for changing our room and transportation service after check-out, as one of staffs marked the wrong transportation time. Luckily, Sokun found it and helped us for rearrangement. We were also appreciated with the reception staff, Reena. She was kind and helpful in our stay too. We really enjoyed very much in our stay. We only need to have some reminders for the staff, Meta. He was not so friendly and impolite for questioning, e.g. Transportation time.
Dear CHING, How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to experience like what you did. We really hope you will return someday and give us the opportunity to serve you again. Kind regards, The Management
Not sure why it is called the Privilege Floor as we received no privileges!!! Room and was a little dated and could do to be updated, the furniture was old difficult to open drawers/cupboards. Beds were comfy. A good selection of food at breakfast, however staff a little slow to replenish had to ask several times for more bread, cheese etc. Never had any other meals here as they were expensive. Pool area fabulous great size pool and plenty of sun loungers, waiters on hand to fetch drinks a soft drink will set you back USD5 again expensive. Gym was ok could do with another more update equipment. Hotel is within walking distance to Pub Street (20 mins) however there are plenty of tuk-tuk outside the hotel which are cheap. Overall we had nice stay here and we would recommend people to stay, just don't expect a 5 star hotel more 3-4 star.
Dear Deborah, Let us take this opportunity to thank you for sharing us your review here and we sure will share this comment with our team and improve our performance. We really appreciate that you chose us for your accommodation and we do hope you will come back someday and let us serve you again in the future visit. Kind regards, The Customer Service
We really enjoyed our stay. The staff provided excellent service and made every effort to make our visit pleasant. The hotel is beautiful and we have already recommended it to our family members who are planning a trip to Siem Reap.
Dear Louise, We are thrilled to read we met all your expectations from start to finish and this is our aim for every guest, every time on a daily basis. We all look forward to your next stay in the near future. Kind regards, The Management
Everything was just perfect. I highly recommend the top package (room 428) where everything is included. All meals in all restaurants and room service. All drinks. Private driver and private tour guide. Daily spa treatments. Sunset cocktails. All shows and events organised by the hotel. Piece of mind and value for money.
Dear Marconi, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in the future. Kind regards, The Management
Best hotel I have seen!”
I booked the hotel for my parents’ wedding anniversary. The hotel treated my parents very well. I would have rated them a 6 star if there is. We will definitely come back again and would recommend friends too!
Dear Chanrithea, We are fortunate to have your review sharing with us to other travelers here. We are happy to read your kind words which are definitely making our day. Thank you for choosing us, trusting us, and giving us this opportunity to fulfill your happiness and satisfaction. Kind regards, The Management
We stayed three nights and loved our time at the Borei! The Privilege Floor is within the Borei Angkor Resort, and everyone from the lobby staff to the restaurant staff to the bellboys were so hospitable. Our room was very clean, the beds had a soft topper that made them quite comfortable, and our bathroom was huge with both a soaking tub and a shower. The breakfast had a nice selection of foods, and the pool was a great size. The location seemed very central, and we had fantastic tuk-tuk drivers - as we tended to have the same drivers, I think the hotel must call a certain group of drivers for their guests, and they were all so courteous. We have small children who aren't the quietest bunch, but staff was always so kind and gracious to our entire family. I'd stay here again, absolutely.
Dear Lauren, Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our service. Our team takes their roles in our industry very seriously and try, every day, to ensure our operational excellence as to fulfill your satisfaction and meet your and every customer’s expectation. Thank you again, and we look forward to seeing you on your next trip to Siem Reap. Kind regards, The Management
Excellent Service and Good Hotel”
My wife and I had booked the Landmark King package at the Privilege Floor by Borei Angkor. The property was good, we were upgraded by Alex the manager to a room with a bigger balcony which was a nice surprise. All the staff at the hotel were most helpful and helped us plan our entire 5 days and helped us book various activities during our stay as well. Overall, great experience and the damnak lounge was great as well. If there is 1 minor thing i would complain about, it is the fact that usually we expect a lounge on the club floor to have free drinks throughout the day in most hotels that we have stayed at. That was not the case here. But we were out most of the time so it is just minor quibble.
Private Butler Service & Treated like Royalty like Kings & Queens!”
If you feel like being pampered by the amazing team at the The Privilege Floor by the Borei Angkor Resort & Spa make sure to stay here! We are greatly appreciated for the fabulous service by Mr. Alex and his team Miss Judy and the very helpful Rayou. Thankfully Miss Judy was ever so helpful arranging babysitting services so we can enjoy out on the town which was easily accessed by our private driver Mr. Sakhorn. He even helped us navigate around the temples on bicycles and taught my children about the history of all the temples within Angkor Wat. The food was all reasonably priced and delicious. Loved the perks of the club level so make sure to book the room that includes the package so you get the sunset cocktail hour and tapas served up by the funniest club host Mr. Sokeman! Make sure to meet him he will have you laughing. To be honest we didnt want to ever leave the hotel after being taken care of so well. Thumbs up for the complimentary breakfast as well. If you do venture out the famous pub street is less than a 5 min drive. Thank you Mr. Sophea for having the best team in Siem Reap! Cant wait to come back to our "home" soon!
Great Hotel in a great town”
The Privilege Floor offers more than you will probably want in terms of amenities. Lovely spa, great pool, nice rooms and beautiful public areas. Breakfast was excellent. The Damnak Lounge for a late dinner was very average but all the hotel staff were friendly and kind if not always attentive at the key moments. Very good, could be amazing with a few tweaks here and there.
They added pleasant surprise to our surprise trip!”
One of the best hotels I've ever stayed in. The staff Meta, Py, Pin, Hach, Jenny, Cheata and the Manager, Bonna are all pleasantly friendly, helpful and knowledgeable. Meta especially, our designated assistant, has been very helpful and made our first trip to Siem Reap very easy. Knowing it's my wife's birthday, they surprised my wife with a nice cake and birthday song. All in all, staying here is the one of the best that we had. Thank you for the good memories.
Everything was great!”
As my title plainly puts it, everything was great. The food, the facilities and definitely the service. Ive been to a few 5star/luxury hotels and have not recieved this kind of personalized and above and beyond service by the staff. From the concierge to the waiters, service was tip top. It is as though youre at your own house.
Decent Quality ”
It was a decent hotel on National 6, most of the time the staff were on point and willing to help. Gym was a little cramped but had good bench and all the tools needed good pool area and food was quite decent also.
An Absolutely Excellent 5* Hotel with 6* Service ”
Fantastic hotel very personal service lovely friendly staff, The Assistant Manager Mr Bona was excellent and amazing at his job nothing to much trouble the rooms are nicely appointed, the pool area is beautiful very relaxing and excellent pool service the hotel also offer a fantastic spa with excellent range of Spa Treatments, well worth upgrading the the Privilge floors with complimentary snacks and cocktails a truly fantastic hotel with excellent service and staff cannot wait to return
We stayed here for 3 days, and payed extra for CLUB, although to be fair i don't think its worth twice the cost of standard rooms. Whilst its was good for free drinks, the food was a little limited. We also met 2 other couples, who were upgraded to club for free, which was a little annoying! heh-ho. Staff missed our wake up call twice, to which we missed a day of temples, but 1 day was enough. I would recommend this hotel, but think twice before chosing club.