7.7
Very good
8.6% this month
/10
(14,899 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
Housekeeping414
Breakfast299
Shops123
See map
8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Bank Negara Malaysia 30 m
Bank Kerjasama Rakyat Malaysia Berhad 70 m
Galleria at Kotaraya 100 m
Plaza Seni Shopping Mall 120 m
Public Mutual Bhd 130 m
Johor Old Chinese Temple 130 m
Persada Johor International Convention Centre 150 m
Sri Raja Mariamman Temple 150 m
Endau-Rompin National Park 160 m
Gurdwara Sahib Johor Bahru 160 m
Nearby landmarks
Johor Bahru City Square 170 m
Angry Birds Activity Park 290 m
Jalan Wong Ah Fook 400 m
Johor Zoo 710 m
Arulmigu Sri Rajakaliamman Glass Temple 1.04 km
Sultan Abu Bakar State Mosque 1.33 km
KSL City Mall 2.69 km
Danga Bay 4.85 km
Paradigm Mall Johor Bahru 10.49 km
Legoland Malaysia 15.29 km
The Puteri Pacific Johor Bahru

"I had a good sleep that made up for the stay I had."

Stephanie - March 10, 2020
Executive Floor Deluxe Twin Room - Non-Smoking The Puteri Pacific Johor Bahru
Lobby The Puteri Pacific Johor Bahru
Lobby The Puteri Pacific Johor Bahru
See all 38 photos
Removed from saved list
Free Wi-Fi
2019

The Puteri Pacific Johor Bahru

Jalan Abdullah Ibrahim The Kotaraya Po Box 293, Johor Bahru City Center, Johor Bahru, Malaysia, 80730 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Johor Bahru City Square
Within 170 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 280 meters to public transportation

  • Airport transfer

  • Located in heart of Johor Bahru

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 89% of all properties in Johor Bahru in the last 24 hoursCompared to 2,439 Johor Bahru properties at Agoda for various dates
Value for money7.9
Location rating8.5
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.2 km

Rooms available at The Puteri Pacific Johor Bahru

Princess Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Floor Deluxe Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Imperial Deluxe
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Puteri Pacific Johor Bahru?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Puteri Pacific Johor Bahru?

The Puteri Pacific Johor Bahru is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Puteri Pacific Johor Bahru has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Puteri Pacific Johor Bahru?

Wake up to a great buffet breakfast at The Puteri Pacific Johor Bahru. Adults can enjoy breakfast offered with an additional charge of 38 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Puteri Pacific Johor Bahru?

The Puteri Pacific Johor Bahru features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Puteri Pacific Johor Bahru?

You may choose an indoor venue for your special gathering.

Can business events be hosted at The Puteri Pacific Johor Bahru?

On-site venues and convenient event services make The Puteri Pacific Johor Bahru an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at The Puteri Pacific Johor Bahru?

The Puteri Pacific Johor Bahru does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about The Puteri Pacific Johor Bahru

  • 8.4
    Excellent
    Location

    "Good location with fantastic view"

    Siang

    |

    March 18, 2020

  • 8.0
    Very good
    Location

    "Good hotel within good location."

    Mohamad

    |

    February 27, 2020

  • 8.0
    Very good
    Location

    "Good location with large rooms."

    Paul

    |

    February 7, 2020

Property ranking|Compared to 2,439 Johor Bahru properties
See all rankings
Room comfort score
7.2/10
Room size
40 sqm.
Location score
8.5/10
Couples review score
7.6/10
Better than
97
%
of Johor Bahru properties
Bigger than
97
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Better than
92
%
of Johor Bahru properties
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Overall rating:
7.7
Very good
14,899 reviews
Cleanliness
7.3
Facilities
7.3
Location
8.5
Read all reviews >
What travelers say they love:
Overall is clean and staff is nice.
FOO from Malaysia
Business traveler
More about The Puteri Pacific Johor Bahru

More about The Puteri Pacific Johor Bahru

The Puteri Pacific Johor Bahru boasts well-appointed rooms and features with several amenities. Air conditioned rooms are spacious and equipped with a television, a private bathroom with a hairdryer, mini bar, tea and coffee making facilities, as well as a personal safe. With its strategic location overlooking the Straits of Johor, this hotel offers easy access to shopping and commercial districts. The hotel is 23 kilometers from Sultan Ismail International Airport. Also the Singapore Changi International Airport is 28 km away.

Guests can relax and unwind with recreational facilities that are provided by The Puteri Pacific Johor Bahru. Here, guests can opt or an outdoor pool, fitness center, or rejuvenate yourself with massage and beauty treatments at the hotel spa. Tennis and squash courts are also available. For dining options, the hotel has three restaurants offering an international buffet, local delights, halal food, and Chinese dishes. The services include airport transfers and a shuttle bus at an additional charge. All in all, The Puteri Pacific Johor Bahru awaits your visit.

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Most talked about facilities

Breakfast
728 mentions
Housekeeping
516 mentions
Internet
236 mentions
Food & Dining
226 mentions

What they offer

9.6
Exceptional
Cleanliness

"Great hotel very cosy and clean."

IZZUDIN

|

March 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian

Nearby restaurants

Asian cuisine
Asian cuisine
Kurotomon Ramen Sumitaki
130 m Asian, Japanese, Soups
Selasih
150 m Asian, Halal, Malaysian
Pizza Hut
230 m Asian, Italian, Malaysian
Chinese cuisine
Chinese cuisine
T-Bowl Restaurant Johor Bahru
170 m Chinese, Italian
Dapurkita Food Mall City Square Johor Bahru
580 m Chinese
City Square Hong Kong Kim Gary Restaurant
760 m Chinese
Cafe
Cafe
Old Street Corner Kopitiam
100 m Cafe
Faculty of Caffeine
140 m Cafe
Bev C'afe
550 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Puteri Pacific Johor Bahru from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.3
Facilities7.3
Location8.5
Room comfort and quality7.2
Service7.7
Value for money7.9
High score for Johor Bahru
Rating
9+ Exceptional (1433)
8-9 Excellent (1260)
7-8 Very Good (2309)
6-7 Good (1166)
<6 Below Expectation (1812)
Time of the year
Mar - May (1807)
Jun - Aug (2141)
Sep - Nov (1761)
Dec - Feb (2271)
All guests (14899)
All room types
All languages

Show reviews that mention 

Showing 7981 verified guest comments
12345
8.8
Excellent
Nurhalida from Malaysia
Family with teens
Princess Deluxe
Stayed 1 night in January 2019

1 Day/1 Night Lay Over”

Last minute, no-fuss booking at a bargain price, over a long holiday weekend, was made possible with Agoda.com. Other sites offered prices 50% more than what Agoda.com offered. Very attentive and helpful staff during midnight check-in. Clean room and facilities. Hot water shower facility and a bathtub. Basic toiletries with 2 freshly laundered bath towels, 2 hand towels and floor towel mats were provided. Double bed not available for non-smoking room. However two large single beds, each able to accommodate 2 average size adults, was more than adequate & comfortable. This hotel has seen much better days as a premier hotel in Johor Bahru. Late check-out at 2pm. was offered upon request. If you are driving, covered FREE parking is available for hotel guests. At a bargain offer of RM153 per night, I recommend The Puteri Pacific Hotel in Johor Bahru. It may have seen glorious days in the past but its 5 star charm, hospitality and comfort is evident & welcomes the weary traveller.

Reviewed January 23, 2019
10.0
Exceptional
Nur from Singapore
Couple
Princess Deluxe
Stayed 1 night in March 2019

Great Stay!”

It was a pleasant stay at Puteri Pacific Johor Bahru :) I checked in on 23.03.2019 & checked out on 24.03.2019. Cleanliness wise, the hotel itself is clean. And also, the rooms are clean too. Even though the hotel is quite old, they still maintain the cleanliness of the rooms. However, the bathtub was not that nice. Saw some parts of the bathtub chipped off. Can be improved :) Overall, the location was good too. Very near to City Square Mall & JBCC Komtar. However, we wished there's a shortcut to walk to the malls. We had to make one big round just to get there. Another point is that, i requested for a honeymoon stay but asked for a birthday cake because it was meant to celebrate my friend's birthday. I know that usually honeymoon rooms are nicely decorated. We came back to hotel at night on 23.03.2019 and we saw "Happy Honeymoon" cakes on the table. We appreciate it, thank you :) Overall, it was a pleasant stay. Thank you to all the staffs :)

Reviewed March 27, 2019
9.3
Exceptional
Matthew from Australia
Couple
Princess Deluxe
Stayed 1 night in February 2011

Gem in Johor”

Excellent service and food

we stayed one night in this hotel as a transit from singapore for an early morning flight from johor bahru to kuala lumpur. the hotel is clearly aging, and is located in a place that doesn't have the modern infrastructure of its southern neighbour. this is typified by the trouble we had drawing warm water for a shower (still in the tropics, lukewarm will do). despite this, we enjoyed excellent service and excellent food in the restaurant's buffet dinner. also, johor bahru is more colourful and less chaotic than malaysia's capital. the result is that we enjoyed our stay in the puteri pacific, have no real results, and are likely to stay there again.

Reviewed February 06, 2011
10.0
Exceptional
ravi from Singapore
Group
Princess Deluxe
Stayed 1 night in April 2011

okay location”

near amenities

have decided to stay in the Puteri Pacific Hotel which is located near City Square Mall in Johor Bahru. I have read some reviews on the internet about this hotel where some people commented that it is a 4 star hotel but with worn out rooms. I booked the Princess Deluxe room which is their version of standard room to see for myself what it is liked to stay there. From City Square Mall, I cross the overhead bridge and walked towards a small lane where it can lead to the hotel. It is all right to use this short cut during the day, but not advisable during the night.

Reviewed August 19, 2011
10.0
Exceptional
Nurdiniy from Singapore
Couple
Princess Deluxe
Stayed 2 nights in November 2018

Convenient & Delightful Stay”

Puteri Pacific Johor Bahru has always been my family's & personal preference of stay whenever we need to stay in JB. Near to shopping malls & the immigration. Their breakfast & room-in service are always a good spread. Staffs are efficient & friendly too. Will always be coming back here. Thank you Team Puteri Pacific Johor Bahru! :)

Reviewed November 28, 2018
9.6
Exceptional
Nicholas from Singapore
Family with teens
Princess Deluxe
Stayed 1 night in January 2019

Extremely affordable, fully-furnished hotel”

Puteri Pacific is hands down the best hotel in JB I had stayed thus far without breaking the bank. Yes, the furnishings do show their age but they still function well and aren't shabby like how some other reviewers had mentioned. Hotel room was spacious, well designed and well furnished with a view of JB to boot. Price for a Princess deluxe was very affordable as well. This is the ONLY place I will be staying at for my future visits to Johor Bahru.

Reviewed January 14, 2019
9.3
Exceptional
lily from Malaysia
Solo traveler
Princess Deluxe
Stayed 2 nights in April 2012

good location ”

the serivice been give its very good ..

when i reached at johor bahru .. its a first times i been in jb ... i have heard much about jb and can read also on newspaper that jb not a safe play to visit , i was so worry but when already be there and checking at puteri pacific, at reception when i asking any question i wanted to know with the lady was working that time .. she never feel bring and show me a not good face, but still with a nice smile answer every my question , puteri hotel is a great place to stay , thanks you for the comfortable stay ..

Reviewed April 17, 2012
9.0
Exceptional
Mohammed from Singapore
Family with young children
Princess Deluxe
Stayed 2 nights in November 2015

Good Service. Great location. Recommended.”

Good service from Hotel Staffs. Location was great.

Together with my wife and our 1yrs old baby girl, we stayed for 4 days 3 night at this good hotel. With very good services from the hotel staffs, we are greatly satisfied. Will definitely return back. Furthermore, hotel located at a very convenient location. Enjoyed our family time there. Thank you, The Puteri Pacific Johor Bahru... (6/11/2015 to 9/11/2015, Room 1020)

Reviewed November 10, 2015
10.0
Exceptional
Muzir from Singapore
Group
Princess Deluxe
Stayed 1 night in April 2011

Great Location & Rooms”

Nice Bed

he puteri pacific hotel johor bahru offers a wealth of recreational options. relax by the swimming pool, be pampered with a soothing spa treatment, enjoy a game of tennis or squash or work out at the pacific fitness club. the centre comes complete with a fully-equipped gymnasium, male and female saunas, jacuzzi, a steam room, a spa and relaxation lounge.

Reviewed April 14, 2011
9.6
Exceptional
Khamsiah from Malaysia
Business traveler
Princess Deluxe
Stayed 3 nights in April 2019

Exceptional”

I’m don’t care if the hotel is old in term of facilities what I require every time I’m outstation is a clean and tidy hotel room once I’m back.. I got it from The Puteri Pasific Hotel in Johore Bahru (thank you so much for the housekeeper of that shifts) however only one thing the hotel need to keep maintaining and upgrading is the kettle in room.. It’s quite disgusting if you happen to see inside the kettles.. do frequent checking on this... probably not all guests face this but if happened to fussy guests who use other alternative to complain the hotel reputation may be drop. That’s all ✌️

Reviewed April 21, 2019
8.7
Excellent
Mohamad from Singapore
Family with young children
Princess Deluxe
Stayed 2 nights in October 2013

Spacious and centrally located”

Spacious room, friendly staff and centrally located

We were greeted warmly by the Reception staff and our check-in was a breeze. The spacious room was a welcome delight as we brought our kids along. The hotel was centrally located and we could go to many places by foot as they were near. Getting food was so easy as there was many eateries nearby. Also, check-out was a breeze. I definitely would choose The Puteri Pacific Johor Bahru Hotel again.

Reviewed October 24, 2013
10.0
Exceptional
Nurul from Singapore
Couple
Imperial Deluxe
Stayed 1 night in November 2019

Exceptional”

It was my second time staying here and i would definitely recommend this place for those who are going for a short vacation. Walking distance to Pasar Karat, Johor Bahru City Square and Komtar. The staff was a trainee but she's a lady. I booked the Imperial Deluxe room again and she is very kind to upgrade our room. Instead of having 1 large bed, i got 1 single bed and a large bed in my room. She was very patient handling the hotel guests especially those who kept pestering her when they can get their rooms. Also, the hotel has a carpark so hotel guest arriving with vehicles can park their cars and motorcycles. The security guard is very friendly. I will be staying here more often for my upcoming trips to JB because their service is excellent.

Reviewed December 02, 2019
7.7
Very good
LOURDES from Philippines
Family with young children
Imperial Deluxe
Stayed 1 night in March 2014

Comfortable, Accessible, Good for a Quick Getaway”

Accessibility to public transport

The Puteri Pacific has been, for the second time, a good sanctuary for my family for a quick Johor Bahru getaway. This time, we stayed at the hotel to spend the night after a whole tiring day in Legoland Malaysia. We chose the hotel because of its accessibility and aptness for a family with young children. The hotel is very accessible to-from the bus interchange going to Legoland and Puteri Harbour Family Theme Park (Hello Kitty and Little Big Club). It is also more appropriate to lodge my 3-year-old son at The Puteri Pacific compared to the other low-budget hotels in Johor Bahru. Breakfast is good but not so great if you prefer Western dishes. If you don't mind typical Malay food, e.g., Nasi Lemak, then it's not so bad. Staff are very friendly and polite. Room service is very fast. It helps that the staff can speak/understand English so communication isn't so difficult.

Reviewed March 26, 2014
8.7
Excellent
ALLU from India
Group
Imperial Deluxe
Stayed 1 night in March 2012

Great hotel at nice location”

Cleanliness, comfortable rooms

It was a pleasant stay at this 'The Puteri Pacific Johor Bahru Hotel'. Nice hotel and location, pleasant view to citi side. Nice interior. This hotei is very near to the temple which we want to visit on that day. this is near to restaurants and shopping malls as well.

Reviewed April 13, 2012
9.3
Exceptional
Hon from Malaysia
Couple
Princess Deluxe
Stayed 1 night in July 2011

well maintained!”

excellent service, good location

Step into The Puteri Pacific Johor Bahru Hotel where sterling international standards blend with the quiet charm of traditional Malaysian hospitality in a rich tapestry of comfort and luxury.

Reviewed August 03, 2011
10.0
Exceptional
Razel from Philippines
Couple
Princess Deluxe
Stayed 2 nights in November 2011

Superb Hotel and a Great Location Too”

Lobby, Swmming Pool and Rooms

We arrive at the hotel earlier than their check-in time but they manage to get our room ready. The room is big and we have a full height glass window and we can see half of the city of johor from it. I like the their bathroom it's clean and big i can almost dance inside. We decide to stay for 2 days in the Puteri Pacific than getting a new room outside, because the hotel is in great location, we can just walk around the city and mall. Personally i feel like i was superstar or somebody treated very well. And truly they really serve with a smile

Reviewed November 17, 2011
7.7
Very good
Jue from Singapore
Couple
Imperial Deluxe
Stayed 1 night in June 2012

Comfortable for one night stay”

Spacious for its price, comfortable bed, nice shower

We stayed at the Puteri Pacific Johor Bahru Hotel for one night. When we arrived at the hotel, we were informed that the electronic copy of the hotel voucher was not acceptable. Luckily, the hotel staff offered to print the hotel voucher for us. The hotel staffs were always very nice to us and even offered us helpful tips on places to visit. We were initally offered an extra bed but we were concerned that it would take up too much space in the room. However, when we arrive at our room, we were pleasantly surprised by the size of the room. It was spacious even with the extra bed. The beds were big and fairly comfortable. We love the bathroom. Both of us could fit into the bathtub and the shower was great. We found the room reasonably clean although we discovered that the carpet was slightly soaked at one corner of the room. The only bad thing about the room is television, which was small, old and few channels to choose from. Don't be fooled by the pictures of the swimming pool. The swimming pool looks old and is smaller than expected. We did not even feel like going for a swim despite the heat. Another thing that we were not so happy with is that we could not get a taxi easily near the hotel. In general, we enjoyed our stay and we might consider returning for future visits. It is good, but definitely not a 5-star hotel.

Reviewed July 03, 2012
8.0
Excellent
rudy from Indonesia
Family with young children
Princess Deluxe
Stayed 2 nights in December 2013

good location”

location, room size, bathroom

the room at puteri pacific johor bahru is big, clean and well equipped. the bathroom is spacious. the hotel is located near shopping mall and within close distance to jb central, meldrum walk and ciq (immigration office to/ from singapore). we enjoyed our stay at puteri pacific johor bahru and will be stay at this hotel when we visit johor bahru next time.

Reviewed March 08, 2014
9.2
Exceptional
Brian from Australia
Couple
Executive Floor Deluxe Twin Room - Non-Smoking
Stayed 2 nights in May 2017

Great Hotel, Staff very helpful.”

There for 2 days mid week mainly for shopping. We booked a Executive Room on upper floors with access to the Sky bar...(it has a dedicated sealed off smoking area). As Johor Bahru is a really a developing city there is a lot of large scale construction works ongoing on there, and in time I,m sure it will rival Singapore in some aspects somewhere down the track. The staff were Great...nothing too much trouble...We found the main restaurant meals very good, (to our taste at least), and with the bar and live music at nights added some extra atmosphere. Executive rooms fairly big, clean, comfortable. Close to JB Sentral shopping centre.

Reviewed May 07, 2017
10.0
Exceptional
Rohaya from Malaysia
Family with young children
Princess Deluxe
Stayed 2 nights in June 2019

Superb Stay”

Great location, very clean, convenient and easy access to shopping malls and checkpoint. All within one place, we can get at The Puteri Pacific Johor Bahru..

Reviewed June 19, 2019
12345
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