The Puteri Pacific Johor Bahru
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The Puteri Pacific Johor Bahru

Jalan Abdullah Ibrahim The Kotaraya Po Box 293, Johor Bahru City Center, Johor Bahru, Malaysia, 80730
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Executive Floor Deluxe with Breakfast The Puteri Pacific Johor Bahru
Executive Floor Deluxe with Breakfast
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    Lobby The Puteri Pacific Johor Bahru
    Lobby The Puteri Pacific Johor Bahru
    Interior view The Puteri Pacific Johor Bahru
    Executive Floor Deluxe with Breakfast The Puteri Pacific Johor Bahru
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     The Puteri Pacific Johor Bahru

    The Puteri Pacific Johor Bahru Reviews

    7.6
    Very good
    /10
    (11058 reviews)See what guests said
    9.2
    Exceptional

    "Good location and friendly staff"

    Suzana

    -

    December 24, 2018

    7.7
    Very good value for money
    Recommended by 85% of guests

    Things you’ll love about The Puteri Pacific Johor Bahru

    Things you'll love

    • 280 meters to public transportation

    • Located in heart of Johor Bahru

    • Free Wi-Fi in all rooms!

    • Hot tub

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Johor Bahru Old Chinese Temple110 m
  • Johor Bahru City Square180 m
  • Bangunan Sultan Ibrahim410 m
  • Arulmigu Sri Rajakaliamman Temple850 m
  • Sultan Abu Bakar Royal Palace Museum990 m
  • Sultan Abu Bakar State Mosque1.34 km
  • KSL City Mall2.47 km
  • Sanrio Hello Kitty Town12.72 km
  • The Little Big Club12.73 km
  • Legoland Malaysia15.28 km
  • This property is in high demand!

    Booked 54 times since yesterday | 26 travelers are looking at this property right now

    Value for money7.7
    Location rating8.4
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport22.2 km

    Rooms available at The Puteri Pacific Johor Bahru

    Princess Deluxe
    Princess Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Floor Deluxe with Breakfast
    Executive Floor Deluxe with Breakfast
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite with Breakfast
    Junior Suite with Breakfast
    ...
    • Room size: 58 m²/624 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Imperial Deluxe
    Imperial Deluxe
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
      Enter dates to see prices
      Executive Club Double
      Executive Club Double
      ...
      • Non-smoking
      Enter dates to see prices
      EXECUTIVE FLOOR.
      EXECUTIVE FLOOR.
      ...
      • Shower
      Enter dates to see prices
      Twin Deluxe
      Twin Deluxe
      ...
        Enter dates to see prices
        Double
        Double
        ...
        • Non-smoking
        Enter dates to see prices
        Single
        Single
        ...
        • Non-smoking
        Enter dates to see prices
        Have a question for The Puteri Pacific Johor Bahru?

        What people love about The Puteri Pacific Johor Bahru

        • 9.6
          Exceptional

          "Hotel room was spacious, well designed and well furnished with a view of JB to boot."

          Nicholas

          |

          January 14, 2019

        • 8.8
          Excellent

          "Pros: spacious, tidy room."

          NIK

          |

          January 9, 2019

        • 10.0
          Exceptional

          "Nice hotel more than worth the proce as expected"

          Gemma

          |

          January 1, 2019

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        More about The Puteri Pacific Johor Bahru

        More about The Puteri Pacific Johor Bahru

        7.6
        Very good

        "Hotel is accessible to shopping malls and checkpoint."

        May A.

        |

        January 11, 2019

        An overview

        Show less

        What they offer

        8.4
        Excellent

        "Great location,bigger room and love it much"

        Muhamad D.

        |

        January 10, 2019

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        Puteri Cafe Restaurant
        150 m American, Asian, Cafe
        Season's Cafe
        580 m American, Asian, Cafe
        The Food Store
        590 m American, Asian, Contemporary
        Asian cuisine
        Asian cuisine
        Kurotomon Ramen Sumitaki
        130 m Asian, Japanese, Soups
        Selasih
        150 m Asian, Halal, Malaysian
        Pizza Hut
        230 m Asian, Italian, Malaysian
        Chinese cuisine
        Chinese cuisine
        T-Bowl Restaurant Johor Bahru
        170 m Chinese, Italian
        Dapurkita Food Mall City Square Johor Bahru
        580 m Chinese
        City Square Hong Kong Kim Gary Restaurant
        760 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of The Puteri Pacific Johor Bahru from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (11058)Booking.com Reviews (5720)
        7.6
        /
        10
        Cleanliness7.3
        Facilities7.3
        Location8.4
        Room comfort and quality7.2
        Service7.6
        Value for money7.7
        All languages
        All guests (11058)
        All room types

        Show reviews that mention 

        Showing 6635 verified guest comments
        12345
        7.2
        Very good
        donald from Malaysia
        Couple
        Princess Deluxe
        Stayed 2 nights in May 2019

        old hotel but still good. but only..”

        near to jb sentral. staff was friendly. good breakfast. only air conditioner not cold enough. i need to move my bed near the air supply system due to very low air blowing out. they use centralize aircon but really very weak air blowing out. if you scare of warm room this is not for you. its took more than 4 hours to cooling half of the room. good luck.

        Reviewed May 22, 2019
        6.8
        Good
        Muhammad from Malaysia
        Business traveler
        Imperial Deluxe
        Stayed 1 night in May 2019

        unhelpful frontdesk”

        wanted to extend my stay because of a sudden change of plans, but they insisted that i wait until 8am when their reservations office opens, this rarely happens with me with other hotels, why cant i just straightaway pay and get on with my daily tasks? i had to wait till 8am and catch the morning rush hour

        Reviewed May 22, 2019
        8.4
        Excellent
        Lee from Singapore
        Family with teens
        Princess Deluxe
        Stayed 1 night in May 2019

        Good service and clean”

        Walking distance from City Square Shopping Mall and train station but need to cross two roads and climb a flight of stairs. Fortunately, we were travelling light and had no luggage with us. The toilet bathtub and tiles looked old but they were clean.

        Reviewed May 10, 2019
        8.4
        Excellent
        Nur from Singapore
        Couple
        Executive Floor Deluxe with Breakfast
        Stayed 1 night in May 2019

        Pleasant experience”

        The good: 1) Spacious and clean room 2) Polite staff 3) Walking distance from Kotaraya, City Square and Komtar 4) Sahur buffet included during stay. Convenient for Muslims who are fasting Improvement needed: 1) Air-con did not produce cold air. Might need servicing.

        Reviewed May 20, 2019
        8.8
        Excellent
        Ronna from Singapore
        Couple
        Princess Deluxe
        Stayed 3 nights in February 2019

        Excellent”

        The hotel is a lil bit run down and the room a bit old. location is close to center and night market walking distance.

        Reviewed May 22, 2019
        8.0
        Excellent
        HAFIZ from Singapore
        Family with young children
        Princess Deluxe
        Stayed 3 nights in May 2019

        Walking distance to CIQ. ”

        Walking distance to CIQ.

        Reviewed May 22, 2019
        10.0
        Exceptional
        Hwa
        Group
        Princess Deluxe
        Stayed 1 night in May 2019

        Location and Facilities”

        The hotel is accessible to shopping malls and checkpoint. Definitely will come back for my next stay in JB.

        Reviewed May 22, 2019
        9.6
        Exceptional
        Ben from Singapore
        Family with young children
        Princess Deluxe
        Stayed 2 nights in May 2019

        The Puteri Pacific Johor Bahru”

        Good location and the rooms are spacious.

        Reviewed May 21, 2019
        9.2
        Exceptional
        Zalila from Singapore
        Couple
        Executive Floor Deluxe with Breakfast
        Stayed 1 night in May 2019

        Executive Floor rooms are great”

        We used to book the deluxe and we tried executive floor room, and it is way better, bigger, and cleaner.. would definitely come back again.. Breakfast spread was good though there could have more variety of juices and bigger glass.. haahaa.. thanks..

        Reviewed May 06, 2019
        9.6
        Exceptional
        ZAITON from Singapore
        Group
        Princess Deluxe
        Stayed 2 nights in May 2019

        Other than a little run down, everything else is good.”

        Pros: Spacious room, comfy beds, very friendly and efficient staff, good breakfast spread and great location near the many malls in the vicinity. Cons: Old hotel with toilets in the rooms requiring urgent upgrade. Carpark is small as with the lots themselves in the lower levels and rather challenging tight turns to the upper levels.

        Reviewed May 05, 2019
        9.2
        Exceptional
        fadilah from Singapore
        Couple
        Executive Floor Deluxe with Breakfast
        Stayed 1 night in May 2019

        Excellence ,15th floor executive”

        Before i book puteri pacific i have read all coments about tis hotel some coments are good some not but i still book this hotel, my room is at 15 floor the room is cosy and cleans, breakfast alot of choice n location excellence near all the eatries n mall.. From my point of view tis is excellence.. Some of my friends say puteri pacific is one of the haunted hotel in jb but i never encounter any ...if i go jb i will come to tis hotel.. Fully recomended.

        Reviewed May 02, 2019
        8.8
        Excellent
        Faizal from Malaysia
        Business traveler
        Executive Floor Deluxe with Breakfast
        Stayed 1 night in April 2019

        Excellent”

        The hotel is nice. I have stayed at this hotel several times and have no issues. But recently, the room that I stayed had some issues; the bathtub was clogged and surprisingly I got bitten by a bedbug! I already expressed these issues to the front desk and I hope they take action towards it.

        Reviewed May 02, 2019
        10.0
        Exceptional
        Ehsan from Malaysia
        Business traveler
        Executive Floor Deluxe with Breakfast
        Stayed 6 nights in April 2019

        best hotel in town!”

        i checked in 11 in the morning and i got my room no problem! the staff are super professional and friendly, all staff smile and do their jobs to satisfy the customer. i got the best experience here. after staying in various hotels in JB i find this place the most reliable, clean, and friendly. highly recommend this place to couples and families. special thx to reception,everyone was super nice

        Reviewed April 29, 2019
        8.8
        Excellent
        Manisha from Singapore
        Family with young children
        Princess Deluxe
        Stayed 2 nights in April 2019

        It maybe old but its value for dollar”

        The swimming is ok except it needs to be cleaned up thoroughly.. The inside of the room is old.. Paintings coming out..cracks here and there.. Dusty.. Location is ace!.. The hotel is going to be revamped soon.. All in all I think this hotel is slightly above average.. I wouldn't mind staying again..

        Reviewed April 24, 2019
        6.8
        Good
        Muhammad from Malaysia
        Business traveler
        Princess Deluxe
        Stayed 1 night in May 2019

        Old iron and ironing board”

        the iron was dirty such that it left black marks on my trousers when i ironed them, took a while to get it off

        Reviewed May 22, 2019
        6.8
        Good
        Muhammad from Malaysia
        Business traveler
        Princess Deluxe
        Stayed 2 nights in May 2019

        ageing facility”

        its an old hotel due for a refurbishment

        Reviewed May 22, 2019
        8.0
        Excellent
        Mohamad from Singapore
        Family with young children
        Imperial Deluxe
        Stayed 2 nights in May 2019

        Interiors Renovation ”

        The Carpentary & Those bath tub required service or thorough cleaning. Very dirty & Those Carpentary items was too old...

        Reviewed May 19, 2019
        10.0
        Exceptional
        Norsyamila from Malaysia
        Business traveler
        Princess Deluxe
        Stayed 3 nights in May 2019

        Worth the money”

        First time stayed here. Location is in town, connected to gelleria mall. Staff so friendly. Bed is comfortable. Very satisfied.

        Reviewed May 19, 2019
        2.8
        AHMAD from Malaysia
        Business traveler
        Princess Deluxe
        Stayed 3 nights in May 2019

        the staff not friendly”

        bad hotel condition..too old hotel

        Reviewed May 21, 2019
        5.6
        Allan from Singapore
        Couple
        Princess Deluxe
        Stayed 1 night in May 2019

        Poor front office service”

        I am a regular guest of this hotel for many years. My latest experience with the front office staff was totally disappointing. I have made arrangements for an early check in but was told my requested type of room was not available when i arrived at the hotel. I accepted it in good faith. I tried to check in again later at 1100 hrs but was given the same excuse again. I finally managed to check in at 2 pm. However I found out from other staff that rooms were available the whole morning contrary to what i was told. To make matter worst we were given only one room key. When my wife asked for an additional room key she was told this was not possible. Instead the front office told my wife to surrender her key at the reception and asked for it when she returns to the hotel. The behaviour of the front office staff on duty leaves much to be desired. As a seasoned traveller this is the worst front office staff i have encountered.

        Reviewed May 13, 2019
        12345
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        The Puteri Pacific Johor Bahru
        |Very good 7.6
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        • Excellent location
        • Johor Bahru Old Chinese Temple
        • Sentral Kotaraya Bus Terminal is within 0.3 km