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The Quay Boutique Hotel

"overall it is a good hotel just that need to improve these small details."

Remus - February 21, 2020
Suite The Quay Boutique Hotel
Interior view The Quay Boutique Hotel
Interior view The Quay Boutique Hotel
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2019

The Quay Boutique Hotel

277 Sisowath Quay, Doun Penh, Phnom Penh, Cambodia, 12000 - See map
Free Wi-Fi
See map
Popular landmarks
Sisowath Quay 150 m
National Museum 450 m
Royal Palace 620 m
Silver Pagoda 770 m
Wat Phnom 1.1 km
Independence Monument 1.5 km
Tuol Sleng Genocide Museum 2.6 km
Central Market 3.1 km
Russian Market 3.6 km
Choeung Ek Genocidal Center 9.9 km
Nearby landmarks
Preah Sisovath Street 20 m
Public Excercise Park 40 m
ANZ Royal Bank 90 m
Kandal Market 120 m
Wat Ounalom 130 m
Sisowath Quay 150 m
Daughters of Cambodia Visitor Centre 160 m
Dr. Keo Vanna (Nose & Mouth) 210 m
Trunkh 240 m
Salt Lounge 260 m

9.1

Exceptional

Location rating score

Inside city center
Popular neighborhood
  • Airport transfer

  • Located in heart of Phnom Penh

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 16 minutes on Agoda.com
Value for money7.5
Distance to city center0.5 km
Location rating9.1
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.5 km

Rooms available at The Quay Boutique Hotel

Excellent
Room comfort & quality
8.1
Suite
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
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Standard Room
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  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Double Twin Room
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    Double Bed
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      View Suite
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        Room Assigned on Arrival
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          Run of House
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            Other
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              Suite with View
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                Suite
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                  Frequently asked questions

                  What time is check-in and check-out at The Quay Boutique Hotel?

                  Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                  How do I get to The Quay Boutique Hotel?

                  The Quay Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Quay Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Quay Boutique Hotel has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

                  Is breakfast offered at The Quay Boutique Hotel?

                  Wake up to a great continental breakfast at The Quay Boutique Hotel. Adults can enjoy breakfast offered with an additional charge of 40000 KHR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                  What are my dining options at The Quay Boutique Hotel?

                  The Quay Boutique Hotel features 2 on-site restaurants for your dining convenience.

                  What is the smoking policy at The Quay Boutique Hotel?

                  The Quay Boutique Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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                  What people love about The Quay Boutique Hotel

                  • 10.0

                    Exceptional
                    Bathroom

                    "Bathroom comes with a rainshower and an amazing bathtub!!"

                    Sharmila

                    |

                    June 27, 2018

                  • 9.2

                    Exceptional
                    Breakfast

                    "The breakfast was also excellent with multiple choices."

                    David

                    |

                    February 1, 2021

                  • 8.8

                    Excellent

                    "Rooftop bar is a really good place to chill at night."

                    Elysia

                    |

                    January 2, 2019

                  Property ranking|Compared to 816 Phnom Penh properties
                  See all rankings
                  Location score
                  9.1/10
                  Room comfort score
                  8.1/10
                  Room size
                  45 sqm.
                  Cheapest price score
                  Better than
                  98
                  %
                  of Phnom Penh properties
                  Better than
                  89
                  %
                  of Phnom Penh properties
                  Bigger than
                  87
                  %
                  of Phnom Penh properties
                  Better than
                  81
                  %
                  of Phnom Penh properties
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                  Overall rating:

                  8.0

                  Excellent
                  1,148 reviews
                  Cleanliness
                  8.1
                  Facilities
                  7.2
                  Location
                  9.1
                  Read all reviews >
                  What travelers say they love:
                  I've stayed here several times and have never been disappoin...
                  Ricky from United States
                  Business traveler
                  More about The Quay Boutique Hotel

                  More about The Quay Boutique Hotel

                  Chosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all their guests.

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                  Most talked about facilities

                  Breakfast

                  131 mentions

                  Housekeeping

                  39 mentions

                  View

                  34 mentions

                  Food & Dining

                  28 mentions

                  What they offer

                  10.0

                  Exceptional

                  "I think this is the best hotel on the riverside in Phnom Pen..."

                  Benjamin

                  |

                  March 10, 2020

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Food and dining

                  Breakfast options

                  Continental

                  Restaurants on site

                  Restaurant
                  Cuisine:Asian, International, Mediterranean
                  Menu:Buffet

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of The Quay Boutique Hotel from real guests

                  Provided by verified guests of Agoda
                  8.0
                  /
                  10
                  Cleanliness8.1
                  Facilities7.2
                  Location9.1
                  Room comfort and quality8.1
                  Service8.0
                  Value for money7.5
                  High score for Phnom Penh
                  Rating
                  9+ Exceptional (225)
                  8-9 Excellent (254)
                  7-8 Very Good (233)
                  6-7 Good (94)
                  <6 Below Expectation (104)
                  Time of the year
                  Mar - May (191)
                  Jun - Aug (192)
                  Sep - Nov (235)
                  Dec - Feb (292)
                  Don't miss out!Users are booking a place in Phnom Penh every 16 minutes on Agoda.com
                  All guests (1052)
                  All room types
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                  Show reviews that mention 

                  Showing 910 verified guest comments
                  12345
                  10.0
                  Exceptional
                  Any from Cambodia
                  Solo traveler
                  Stayed 1 night in March 2013

                  The coolest hotel across from the river ”

                  Friendly staff, excellent restaurant and nicely appointed rooms

                  This is a unique hotel,what a great design and so peaceful. A very pleasant stay and will definitely stay here again I had a nice time to stay there. Nice hotel. Helpful staff. I would like to stay there again when I go back Phnom Penh.. I had a nice time to stay there. Nice hotel. Helpful staff.Only 1 night stay but enjoyed the hospitality of the staff especially the bar attendants at the Terrace Bar! You can relax in the jacuzzi after a day's walk. have a drink or dine at the terrace with a great view on the city. Food is wonderful and prices are reasonable At 5am you can see people exercise -Taichi,Line dancing,using the gym range,jogging. The sunrise was very refreshing except that there is an upcoming building that blocks a better view of the morning sky. The breakfast was ala-carte and came in good portions. The staff ever so friendly and accommodation.The room was spacious and their rooftop restaurant was nice. On the top floor you have a lounge style bar with great views of the Mekong River. A perfect place during happy hour! we need not venture out of the hotel to have great meals under a very romantic setting at the roof top. the hotel is located a short walk to the royal palace and silver pagoda on one side and the 'pub' street in the other direction Very clean and well maintained. Like the interior design and the bathroom We highly recommend this excellent boutique hotel right on the river in Phnom Penh. The staff was excellent, buying bus tickets for us to Siem Reap / Angkor Wat, helping us find great restaurants, taking care of little things like matches for a romantic candle in our room. Our room was lovely, and also free high speed internet access

                  Reviewed March 16, 2013

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                  9.7
                  Exceptional
                  Benjamin from United States
                  Couple
                  Suite
                  Stayed 3 nights in October 2013

                  Nice river view hotel”

                  Spacious, well designed, attentive staff

                  Firstly, I liked this hotel and will stay there again if I visit Phnom Penh. The design of the hotel is good. The ground floor has a restaurant, bar and lobby. The roof has a hot tub, bar and garden. The other levels consist of 4 rooms each, for a total of (I think) 12 rooms. The overall feeling is a calm privacy. The location is very good. It's right on the riverside, which is very convenient for a tourist. The entrance and lobby of the hotel is open yet very private. I rented a motorbike and parked it in front without locking it. The staff took care of me and locked the motorbike up. That was probably very fortunate, because theft seems to be a problem in Phnom Penh. The staff were friendly and overall very helpful, yet they didn't bother me at all. My room was very spacious and quite clean. The materials and furniture were of solid quality. The walls seemed thick as I never heard the neighbors. The bathroom components were from decent quality brands. The furniture was not new, but not old. The bathroom had bricks on the wall surface, a fully overhead shower, and a decent bathtub. I don't remember anything about the quality of the bed but I think it was pretty good. The balcony was sublime, although you can see your neighbor's balcony if you look over. There were no insects or dust or other nasties anywhere. They did a good job making up the room every day. Food and drinks were ok, but I thought the breakfast was just average. Service and responsiveness were very good. I didn't think the fruit was that fresh, and the bread was a bit stale. My girlfriend's hot cocoa was too milky. I tried the room service for drinks. They did a good job and the drinks were served quickly and looked and tasted pretty good. When we complained about the cocoa, they did their best and made another one for us and seemed genuinely concerned.

                  Reviewed October 17, 2013

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                  9.0
                  Exceptional
                  Donald from United States
                  Couple
                  Suite
                  Stayed 1 night in July 2013

                  Suite rooms are great”

                  Location, staff, and very fast internet

                  There are not very many high quality hotels in the central part of Phnom Penh's Riverside, and The Quay Hotel is one of them.The hotel is small; it has 16 rooms, eight suites and eight standard rooms. My room was a suite; an elegantly designed and well appointed room with double bed, television area with two recliner chairs and footrests, and an office area with a large desk. The bathroom is very large, with a rainforest shower and a deep tub. Suite rooms only have balconies, with good views of the Tonle Sap River. If you have difficulty with stairs, check before booking at Phnom Penh hotels. The Quay DOES have an elevator, but many others do not.

                  Reviewed July 22, 2013

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                  10.0
                  Exceptional
                  Edward from Indonesia
                  Couple
                  Suite
                  Stayed 2 nights in December 2010

                  Stylish hotel with gorgeous view + great location”

                  Warm friendly staff, spacious rooms, stylish decor and rooftop bar
                  N/A

                  We were greeted by the warm and friendly staff as we arrived. Their service was consistently as such throughout our three-days stay. Check-in (and out) registration was a breeze and our rooms were prepared. It was quite a surprise to walk in to our rooms, to find it very spacious. We had the balcony with view of the quay. It was amazing. Hotel and room decor is modern-stylish. One should not miss the equally fabulous rooftop bar. Great to watch the sunrise from here (faces east)! Location of hotel is also very strategic, close to everything, including the National museum and Royal Palace, as well as the stretch of bars, restaurants along the quay. My friends and I are really impressed by this hotel, and we are sure to return here when we visit Phnom Penh again. Even the breakfast is yummy!

                  Reviewed January 04, 2011

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                  9.0
                  Exceptional
                  Elissa from Australia
                  Group
                  Suite
                  Stayed 2 nights in December 2012

                  Nice hotel, excellent location and large rooms”

                  Location, large rooms, lovely service, clean

                  The Quay Boutique hotel was in a fantastic location on the main strip of Phnom Penh. It was close to great restaurants and bars and walking distance to the grand palace. The room was large with a nice balcony. Pool was very small but the rooftop bar was lovely. There was a slight musky smell in the room but this was not so bad that it affected our stay. Large bathroom, bed and tv area.

                  Reviewed December 29, 2012

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                  9.0
                  Exceptional
                  Darren from South Africa
                  Couple
                  Stayed 3 nights in January 2012

                  "Location is everything"”

                  Location & original/ fresh hotel

                  This is the second time I'm writing this review as the first time it didn't save. So I hope I don't leave anything out. In a nutshell, the standard rooms are claustrophobic and not as nice as the suites. there are only 16 rooms in this hotel, which I feel is great. We upgraded to the suite for an extra $50 a night and I'm really glad we did it. We had to move rooms each night as the hotel was full, so we got to experience different types of rooms. The one suite however was nicer than the other, i.e. it had a Bose surround sound system, where the other room didn't. The downside however in this room is that the curtains (which are operated by remote control) didn't close properly. I strongly suggest staying in a suite, the room size is superb! It is decorated really well and has a view of the Mekpng river and all the action taking place along the riverside. The breakfasts were great & the rester ant superb! However,if you are planning on swimming some laps or tanning at the pool, this hotel is then not for you! The pool is the size of a jacuzzi bath and there are no lounges to chill on. The view however is really cool. This hotel is situated in an amazing position, which is extremely important in Phnom Penh. The hotel staff is really friendly and they understand English, which is extremely important.The hotel is in the best location in PP. The riverside is vibe and a lot of fun with a huge variety of resternats, bars & nightlife. I highly recommend ONLY the suites in this hotel!

                  Reviewed January 09, 2012

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                  10.0
                  Exceptional
                  Spencer from United States
                  Solo traveler
                  Stayed 1 night in September 2009

                  The best in town”

                  Everything, the staff, the food, and the rooms are beyond description
                  No cons

                  The Quay was the best place that I stayed in during my time in Phnom Penh. For having to hop from hostel to hotel, it was a welcome stay at the end of my trip before going to work at a not-for-profit, it was almost difficult to leave the room. The food is delicious, the staff is always willing to help the ambiance is calming after a day or evening amongst the many motorbikes, SUV's and loud noises that tend to be on every street in the bustling capitol of Phnom Penh. I am on a budget, but I have to make an exception to the rule for this place when I am down in that area.

                  Reviewed October 08, 2009

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                  9.7
                  Exceptional
                  Siobhan from Ireland
                  Group
                  Stayed 2 nights in October 2009

                  Magical stay in Phnom Penh”

                  Roof top terrace and Jacuzzi. Great location Friendly staff
                  Only got to stay two nights would of loving to stay longer

                  I stayed in the Quay hotel in Phnom Penh in October 2009. Loved Phnom Penh thanks to this fabolous accommodation. Perfect location. Staff were very friendly and helpful. Room was gorgeous. Loved the decor. Roof top terrrace was fabolous and Jacuzzi was heaven. Ate in restaurant both nights and food was lovely and had a wide range you could choose from. Free room service which was also a plus!! Definately highlight of my travels in CAmbodia

                  Reviewed November 04, 2009

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                  9.0
                  Exceptional
                  Jessica from United States
                  Couple
                  Suite
                  Stayed 2 nights in January 2010

                  Great hotel with even better hospitality”

                  The staff Location Rooms are wonderfully roomy and have great views Breakfast is wonderful Creative and affordable drinks at happy hour
                  Lack of proper pool when it is advetised in their materials. Hallways get quite warm on the top floor

                  Much like Cambodia as a country, the best part of the hotel is its people. The staff are wonderfully accommodating and make you feel like you're their only guest. You are in the heart of the city with wonderful views (if you splurge for the panoramic suite, which you should). And the breakfast? Wonderfully creative and absolutely wonderful. The hotel was slightly different than I expected. Do not expect 5-star large hotel. This is 16 rooms and 4 floors. From what I could see the only true 5-star hotel experience can be found at the Raffles. Do not expect a pool, the "plunge pool" is really not a pool, but the roof deck is a wonderful oasis to enjoy 1/2 price happy hours. We returned to Phnom Penh briefly to catch a flight and we came in to grab iced coffees on the roof. Not only did the staff recognize us, but they even remembered our names. While it may not be a 5-star facility, it's a strong 4-star and the staff are among the best I've seen in any hotel.

                  Reviewed February 11, 2010

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                  9.3
                  Exceptional
                  Darryl from United States
                  Couple
                  Stayed 1 night in April 2012

                  Fantastique boutique, great location”

                  excellent staff; delicious breakfast; showers have the best, strongest water pressure we've ever experienced!

                  We highly recommend this excellent boutique hotel right on the river in Phnom Penh. The staff was excellent, buying bus tickets for us to Siem Reap / Angkor Wat, helping us find great restaurants, taking care of little things like matches for a romantic candle in our room. Our room was lovely, and the breakfast had organic honey, homemade bread, etc. The whole experience was a real treat. Our only complaint was that there was no desk in our room, though there was an excellent, free hi-speed internet connection.

                  Reviewed April 25, 2012

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                  10.0
                  Exceptional
                  Spencer from United States
                  Group
                  Suite
                  Stayed 2 nights in October 2009

                  Once again Perfection”

                  The shower and number one, Staff.
                  None

                  After my dismal failure in Rovieng, I returned to Phnom Penh. Staying at the Quay after having nothing gone right was such a welcome comfort. The smiles of the staff remembered me. Their smile made me feel better for all the things that didn't work accordingly. Although a little out of price range, It is completely worth it again. Inside the room they also have a game that is addictive but it is in the Panoramic Suite, which is worth the extra money for, although the standard room is a perfect place to meditate and escape from the sometimes overwhelming durian fruit smell.

                  Reviewed October 17, 2009

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                  9.7
                  Exceptional
                  Duane from Singapore
                  Couple
                  Stayed 2 nights in October 2010

                  Quay Hotel”

                  Great service
                  Nil

                  I recently put up with Quay Hotel during my vacation in Phnom Penh and had upgraded my room to one with a balcony. The room faces the riverfront and a park, which was lovely as it provided natural breeze when we stepped into the balcony. The hotel is conveniently located in the middle of a food/pub stretch and we did not have to worry about looking very far for decent food. The breakfast provided by the hotel should not be missed - try the pancakes! I would definitely recommend this hotel to friends and visitors alike.

                  Reviewed November 11, 2010

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                  10.0
                  Exceptional
                  Annie from United States
                  Group
                  Stayed 2 nights in January 2009

                  Loved the Quay!”

                  great menu, comfortable rooms, beautiful terrace, really great staff, sleek aesthetic, clean!
                  pricier than a guesthouse, but SO much better!

                  After a not so great night at one of Phnom Penh's other guesthouses, my travel partner and I found the Quay and couldn't be happier that we did. It was clean and sleek, has a delicious menu, a friendly and helpful staff, and a great location. The rooftop terrace was a bonus, as was the option to rent a laptop for in-room use. I felt very comfortable there 100% of the time and would return to Phnom Penh just to stay at the Quay if it were a little closer to home. I highly recommend staying here if your budget allows for it. Trust me, it'll have been worth it.

                  Reviewed January 20, 2009

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                  9.3
                  Exceptional
                  James from United States
                  Business traveler
                  Stayed 4 nights in July 2009

                  Great botique hotel in a great location...”

                  Beautiful room, flat screen TV, excellent shower, helpful, friendly staff.
                  A BIT small, but not a real problem. No table, but staff found me one in 5 minutes.

                  A lovely hotel, beautifully furnished, very tasteful in the Japanese style. Lift, generator ( extremely useful), tasty free breakfast included, free internet (in room and in the restaurant). No view from my room, but on the river, centrally located. Other than the lack of a table to place my laptop on, it is hard to think of a downside to the Quay. I would certainly recommend this to visiting friends (I've just moved to Phnom Penh to work).

                  Reviewed August 03, 2009

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                  10.0
                  Exceptional
                  Sharmila from Malaysia
                  Family with young children
                  Suite
                  Stayed 3 nights in June 2018

                  Great location, wonderful staff, delicious food and super spacious room/bathroom ”

                  We travelled with a 3 to and a 10 mths old. Arrived at 9 and check in was at 2, but the staff was so nice to check us into another room so that we can rest and relax till our room was ready for check ib. Restaurants are literally next to the hotel and everything is nearby. The rooms are spacious with a separate dining/working table, a big living space with good sized TV. Bathroom comes with a rainshower and an amazing bathtub!! You wake up to beautiful view of the river and amazingly it wasn't noisy and our kids slept through well. Breakfast was delicious, we opt to have breakfast in our room and the staff are always ever so accommodating with all our needs. We will definitely come back to this hotel if we come back to Phnom Penh in the future. Thank you for the great experience. Loads of love from Malaysia :)

                  Reviewed June 27, 2018

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                  9.0
                  Exceptional
                  Bernd from Austria
                  Couple
                  Stayed 2 nights in November 2011

                  Very 'stylish'”

                  perfect location

                  the hotel, compared to the rest of phnom penh, is probably a little bit too modern and styled. we booked it because of a really cheap offer. there are two different kinds of rooms; we had a small one, without balcony and no windows only with light-wells. to sleep there and live out of the suitcase, it's enough. the breakfast is great and included in the price. there is direct access to the roof top bar, the jacuzzi and an overwhelming view of the river. the hotel is located next to the river and within walking distance of the national museum and the royal palace.

                  Reviewed December 07, 2011

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                  10.0
                  Exceptional
                  Jan from Netherlands
                  Couple
                  Suite
                  Stayed 1 night in March 2012

                  Great location, great big room”

                  location, friendly staff, big rooms

                  We stayed in a suite room, very spacious and with beautifull balcony with riverview. Great! We checked in at 10 in the morning and that was no problem, the room allready clean and waiting for us. The staff was at check in very helpfull and friendly and give advise what to do in Phnom Penh. We had a great stay in The Quay Phnom Penh.

                  Reviewed March 20, 2012

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                  8.7
                  Excellent
                  DONALD from Australia
                  Solo traveler
                  Suite
                  Stayed 3 nights in May 2010

                  a wonderful hottel”

                  chic, stylish, cleanliness, great food, fantastic view
                  internet took a long time to connect

                  I always like tostay overlooking the river when I go to Phnom Penh and have stayed in more than a dozen hotels. Without exception, the Quay is the best. The balconies are uncluttered with pillars and are a decent size to have friends around. The lounge and bed is just great, as is the bathroom. I am not sure if I would like to stay in the rooms without windows however. Worth the extra money to get a balcony room with a view to die for. The rooftop plunge poor and bar is great. Happy hours mean drinks are very inexpensive. The meals are good although a little "twee". Staff wonderful, friendly. I have made my choice and will stay here every time.

                  Reviewed July 27, 2010

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                  9.0
                  Exceptional
                  Robert from United States
                  Solo traveler
                  Stayed 1 night in May 2012

                  Great location.”

                  The hotels owner is a great host.

                  my visit to phnom penh, cambodia was truly enhanced by my stay at the quay. the rooms were very nice and the staff friendly and helpful. the breakfast choices and quality were excellent. everything i tried from their menu was good. mr. hayward the proprietor was an engaging host and made a good experience even better. i highly recommend this hotel.

                  Reviewed June 08, 2012

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                  9.0
                  Exceptional
                  MICHAEL from United States
                  Couple
                  Stayed 3 nights in February 2013

                  Nice hotel in a great location”

                  Great location along the riverfront a few blocks north of Royal Palace. Nice roof deck, happy hour, and ammenities

                  Stayed 3 nights at the Quay while touring Phnom Penh area. We had one of the smaller, rear rooms with no windows, and seemingly limited ventilation. The bathroom was functional, but always seemed/smelled a bit damp; a good bathroom exhaust fan would have helped. Comfortable bed and great hotel ammenities and location.

                  Reviewed March 01, 2013

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                  12345
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